American Airlines jobs in Dallas, TX - 163 jobs

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. + Being a Scrum Lead at American Airlines offers you the opportunity to work in a dynamic, collaborative environment where you can make a meaningful difference while continuously growing and learning. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Optimize the flow of value from generation of ideas to release + Coach your team(s) to create high-value items, while eliminating or reducing rework, waste in the process, etc + Promote transparency on barriers to change, progress, and remove or seek assistance in addressing impediments and opportunities + Enable your team(s) to practice Professional Scrum and other frameworks/techniques that drive agility + Cultivate a habit of continuous learning (from prior increments, retrospectives, etc.), continuous experimentation, and continuous improvement to reach a high-performing state + Coach your team(s) to understand (the why) and practice new ways of working + Serve as internal trainers contributing to the learning and development of one or more team(s) + Coach Product Owners/Managers with techniques for establishing empirical product planning and maintaining a healthy Product Backlog + Maintain, share, and promote information radiators that enable inspection and adaptation + Coach teams to self-organize and facilitate events, as necessary **All you'll need for success** **Minimum Qualifications - Education & Prior Job Experience** + Bachelor's Degree in Computer Science or related discipline or an equivalent combination of education and work experience + 4+ years of relevant work experience in an agile environment + Experience coaching agile methodologies to team and stakeholders + Skills and knowledge of servant leadership, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency + Proven ability to promote a team environment and collaborate cross-functionally **Preferred Qualifications - Education & Prior Job Experience** + Experience with driving adoption of Agile methodologies, processes and tools in a cross-functional organization + Superior analytical, problem solving and communication skills + Demonstrated experience with continuous integration/delivery + Participation in scaled agile frameworks **Skills, Licenses, and Certifications** + Scrum Master Certification (CSM, PSM, SSM, or other scrum certification) **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

This position is offered through HireGenics and is not a direct employment opportunity with Southwest Airlines Co. The role is contingent and may transition to full-time employment at the discretion of Southwest Airlines Co., based on performance, business needs, and other factors. Please note that contract workers are subject to the terms and conditions set by HireGenics during the contractual period. This contract position is not associated with any labor union or Collective Bargaining Agreement. Process timekeeping, attendance, and discrepancies for Customer Support & Services Employees. Process requests and administer leaves of absence. Communicate with CS&S Employees and provide support regarding pay inquiries, discrepancies, and leaves of absence. Collaborate with other workgroups. Responsibilities * Ensure timekeeping is accurately processed according to applicable laws, contractual agreements, and departmental policies * Maintains SOX compliance by ensuring all backdated schedule and pay adjustments are completed accurately and within time constraints to reduce risk of over/under payments * Process and administer leaves of absence according to applicable laws, contractual agreements, and departmental policies * Ensure necessary supporting documentation is provided for daily leave processing * Identify and perform necessary research to resolve attendance and leave of absence discrepancies * Meets productivity and accuracy standards to support Team goals and meets daily/pay period/weekly/monthly deadlines * Serves as a general resource for leaves of absence with regard to worker's compensation, transitional duty, FMLA, ADA, Company policy issues, and Employee Contract issues. * Documents and retains records in appropriate systems, including but not limited to bids, changes or updates/revisions, or discrepancies via phone or email or other applications * Maintain up to date knowledge of appropriate data systems, processes, and policies relevant to job duties * Interacts with Employees, Leadership, and third-party vendors to assist in researching Employee requests and communicates information via e-mail, telephone, and in meetings * Must be able to meet any physical ability requirements listed on this description * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Effective verbal and written communication with our Customers * Ability to discern information and explain relevant details and their necessary application * Ability to relate to People across levels, functions, culture, and geography * Proactively communicates to Team Members, Leaders, and Customers * Adaptable to changes in priorities and deadlines * Identifies and takes advantage of opportunities for synergy and efficiency Education * Required: High School Diploma or GED * Preferred: College course work with relevancy to Business Administration or Human Resources Experience * Required: Proficient in knowledge of Microsoft Office Suite (specifically Word, Excel, and Outlook) * Required: 2 years of Customer Service or relevant business experience * Preferred: Prior working knowledge of automated time and attendance systems * Preferred: Previous experience processing and/or administering leaves of absence * Preferred: Experience working with union contracts Physical Abilities * Ability to perform work duties from limited space workstation/desk/office area for extended periods of time * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications * Must maintain confidentiality when handling confidential, proprietary, and sensitive Company information * Must have flexibility to work extended hours if necessary, during the week, weekend, or on Company holidays, as necessary to meet deadlines, payroll close, or for time-sensitive projects * Must be able to comply with Company attendance standards as described in established guidelines * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age Pay * Competitive market rate from $24 per hour to $27 per hour* depending on qualifications and experience Assignment Length * This contract is a twelve-month assignment, and the duration may be modified based on business need * Pay amount does not guarantee employment for any particular period. This role is contingent and may transition to full-time employment at the discretion of Southwest Airlines Co, based on performance, business needs, and other factors. To view benefits offered to Southwest Employees, review our Benefits page. Please print/save this job description because it won't be available after you apply.

Department: Southwest Business Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : As a Planning Consultant for the Southwest Business Portfolio, you'll lead project management for key programs and initiatives, ensuring work is organized, executed, and delivered on time. You'll partner with Sr. Directors on strategy and long‑range planning, build multi‑year roadmaps, identify new opportunities, and develop business cases that support thoughtful decision‑making. You'll conduct research on industry trends to help shape the Southwest Business project pipeline and present insights that guide Leadership action. You'll also drive requirement gathering, process mapping, and digital solution concepting to improve the Southwest Business indirect experience. Working closely with Southwest Business Technology Teams, you'll help prioritize work for upcoming PIs and translate Customer needs into clear, actionable requirements with an understanding of Customer priorities and challenges. Additional Details * The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities * Maintain positive relationships with all internal and external Customers to ensure that all Southwest Business planning activities are adequately informed and are performed in a collaborative manner * Perform ad hoc research and analysis on Southwest Business potential project pipeline and portfolio to assist with driving decisions when necessary * Perform and maintain any standard reporting as needed * Perform project oversight to ensure that Team work is planned, executed, and reported on in a timely manner with high quality * Collaborate with Leaders/counterparts throughout the Department * Initiate, review, and execute project plans and associated project management activities * Facilitate requirement gathering and process mapping to drive clear scope and capabilities * Influence project Teams and their Stakeholders to stay on track and on budget * Support change leadership and continuous improvement activities * Connect information and thoughts into patterns by listening, learning, and researching * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Knowledge of strategic and financial analysis * Ability to have proven analytical and quantitative skills * Ability to assume a high level of responsibility and provide direction in a Team-oriented environment * Ability to properly manage highly sensitive and confidential information * Ability to contend with the range and complexity of large departmental/business problems * Ability to plan and drive complex projects and moderately complex programs to completion * Ability to partner and work effectively with managers and Directors to develop and implement departmental plans * Ability to have strong written and verbal communication skills including the ability to communicate complex issues in a structured and concise manner Education * Required - High School Diploma or GED Experience * Required: Advanced-level experience, seasoned and specialized knowledge in: * Project management including business case development, communication plans, process mapping and team facilitation * Identifying project risks and potential solutions * Understanding financial or analytical analysis * Communicating and influencing peers and project team Stakeholders * Preferred: Experience developing well-written presentations and roadmaps * Preferred: Prior experience working in the travel/airline industry * Preferred: Experience analyzing project data and preparing reports on outcomes Licensing/Certification * N/A Physical Abilities * Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job * Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $103,750 per year to $115,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: ***************************************** * Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits * ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 02/08/2026

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + In this role you will be a member of the Leisure Agency Team of Global Sales organization + You will be on the front line of driving change in the industry to bring customers more modern and rewarding ways to shop, book and fly on AA + You will work with a wide-ranging group of Leisure Agency customers from a variety of industry segments, including Tour Operators, Consolidators, and more + You will engage and collaborate with all levels of management both internally and externally continuously looking to find solutions that drive performance and better ways to do business + You are joining a Global Sales Organization amid expansive growth providing a diverse career path with significant opportunities **What you'll do** + Partner with corporate or agency accounts to develop outcomes to benefit the customers of American Airlines when they fly + Analyzes customer needs through both online and in-person meetings with agency or corporate partners + Coordinates and implements programs with appropriate field and staff departments + Prepares correspondence, proposals and presentations to support retailing activity + Communicates updates on AA products and services as needed **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in relevant field or equivalent experience/training **Preferred Qualifications- Education & Prior Job Experience** + Airline or business to business sales experience **Skills, Licenses & Certifications** + Ability to operate in a highly competitive, demanding environment + Understanding of modern retailing approaches and strategies + Understanding of modern airline distribution technology such as NDC, online booking tools, GDSs **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Base Maintenance Team within the Integrated Operations Division. * Responsible for supervising a team of Crew Chiefs and mechanics as a key member of the dynamic and fast-paced American Airlines Maintenance organization. What you'll do * Leads by example, coaches our team members to success and builds trustworthy relationships * Manages the daily Production requirements through subordinates * Ensures team members are following procedures in order to ensure maximum efficiency, compliance and safety * Leads staff to ensure team member's skills are utilized to the highest degree possible; leads coordination with Maintenance Training to ensure on-going enhancement of staff and skill set * Conducts regular meetings with Business Reviews and Boardwalks to ensure best possible communication, identification, and resolution of action items * Monitors the coordination of maintenance manpower requirements overtime and consistency with program scheduling and priorities * Maintains effective communication between Maintenance, Engineering, Facilities Maintenance and other Supply Chain groups * Ensures team members know, understand and are engaged in achieving critical Metrics and key performance indicators * Executes manpower deployment and shift production requirements All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School Diploma or GED equivalency * 3 years of aircraft maintenance experience * FAA Airframe & Powerplant Certificate * Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Preferred Qualifications- Education & Prior Job Experience * 1 year leadership experience supervising production operation in an area related to heavy/shop maintenance * Experience supervising and/or leading workgroups Skills, Licenses & Certifications * A&P License * Strong working knowledge of the GPM and SPPM * Understanding of Airline/Technical operations * Knowledge of audit requirements * Knowledge of labor reporting and crew utilization * Strong interpersonal and PC skills * Ability to concurrently manage multiple areas of responsibility. * Excellent analytical, organization and planning skills * Must pass a background reference check and criminal fingerprint check * Ability to work effectively with all levels of team members What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Cities: Dallas - TX Intro Welcome back to American Airlines! To facilitate your return to the company, you are requested to register in our new Talent Runway. Your registration will be our means to get you back into the system for processing back on the payroll. If you require assistance or have further questions, please contact AA Recruiting Mailbox at *****************. Talent Acquisition American Airlines What you'll do Cities: Dallas - TX Job Level: Requisition ID: 76860

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This role is part of the Crew Scheduling Operations Support team within the Integrated Operations Division. You'll lead the Crew Scheduling performance program, which brings together service quality evaluation and performance trending analysis to strengthen service consistency, coaching, and operational reliability. * You'll use analytical insights, structured evaluation methods, and clear communication to help team members understand expectations, performance trends, and opportunities for growth. This role blends data, operational awareness, and people centered communication to support a high performing Crew Scheduling operation. What you'll do * Serve as the steward of the Crew Scheduling performance program, ensuring clarity, consistency, and alignment across all components. * Maintain and evolve service quality evaluation standards, including criteria, calibration, and trend analysis * Develop and refine performance metrics that reflect operational expectations and support coaching * Analyze service quality and performance trends to identify strengths, gaps, and opportunities * Partner with leaders to communicate insights, support coaching, and reinforce consistency * Analyze call volumes, service levels, and operational performance data to identify trends and improvement opportunities * Build automated dashboards and reporting tools using Tableau, Power BI, Cognos, SQL, or Alteryx * Develop automated data processes and deliver insights that guide operational decisions and performance conversations * Contribute to projects that strengthen service consistency, operational reliability, and team performance All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Bachelor's degree in applied Statistics, Data Analytics, Operations Research, Industrial Engineering, Business, Computer Science, or related field (or equivalent relevant work experience) * 2-3 years of experience in a data analysis or operations support role Preferred Qualifications- Education & Prior Job Experience * Knowledge of Crew Scheduling applications and business processes * Experience with airline operations or crew scheduling processes Skills, Licenses & Certifications * Knowledge of Microsoft Office tools including Word, Excel, PowerPoint, and Outlook * Experience with SQL, and/or Alteryx * Experience with business intelligence tools (e.g., Tableau, PowerBI) * Strong analytical and problem-solving skills * Ability to work with minimal supervision * Ability to be flexible and capable of adapting to constant change * Ability to effectively meet deadlines and prioritize tasks in a dynamic and fast-paced work environment What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** This job is within the American Airlines Credit Union. The role is responsible for designing, deploying, and maintaining all aspects of the Credit Union's telecommunications infrastructure and systems. **What you'll do** + Manage the company's telecom needs including Contact Center administration, voicemail, call recording, call routing, VOIP, SIP/BYOC Circuits, add/moves/changes, edge servers, gateways, E911 + Act as escalation point (Tier 3) for all Credit Union network Contact Center, VOIP, WebRTC, telecom incidents, issues, production system problems + Maintain and manage 200+ seat Contact Center systems, including quality management, work force management, Call Flows, IVR, etc. + Define and manage user roles and permissions in system to meet business requirements + Work with Business Units to support all Credit Union Telephony operations and maintain Service Level goals + Work with Branch Managers and business units throughout the Credit Union, and Senior Management, to drive strategy and leverage telecommunication systems + Develop and program call flows to meet business unit needs + Look for synergies and opportunities to drive change and reduce cost by improving processes + Define and manage contact center operational reports and business facing reports + Continue employee training, education and communication about the Genesys Cloud platform to maximize employee understanding and usage + Collaborate with Support Teams to ensure proper integration with third-party solutions including Tele-Banking, E911, and Fraud Prevention + Manage external telecommunication vendors + Develop and mature phone/ticket escalation processes regarding voice infrastructure to provide Tier 1 and Tier 2 service desk documentation and escalation processes + Serve as Telecommunications Systems Administrator - phone provisioning, upgrades, data retention, scheduling, performance, and configuration + Troubleshoot complex connectivity, system and audio issues reported by in-office and remote users + Troubleshoot network issues with circuits, SDwan, routers/switches and other network-related equipment + Perform other duties as assigned + The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in Computer Science, Engineering, Management Information Systems or related field, and/or ten years of equivalent progressive experience + Five plus years' experience with Verizon or AT&T voice networking or heavy voice communication, troubleshooting experience and support of a customer-facing call center + 6+ years of professional Engineering experience focused on Contact Centers within the cloud + Ability to support and troubleshoot contact center technologies (i.e. call recording, inbound/outbound routing strategies, IVR, Workforce Management, SIP, BYOC, etc.) + Experience monitoring and managing contact center applications to ensure overall system performance, accessibility, and usability + 3+ years of recent experience working hands-on with the Genesys Cloud Platform (Genesys CX) + Ability to configure and enable advanced features sets (i.e. SMS/outbound campaigns, inbound call flows, CRM integrations, data access, etc.) + 2+ years with WebRTC including troubleshooting complex WebRTC connectivity and audio issues **Preferred Qualifications- Education & Prior Job Experience** + Experience with design/architecture background (experience with design for disaster recovery/business continuity planning) + Experience with vendor voice circuit design + Genesys Certifications - CGX-GCP, GCX-ARC, GCX-WFM, GCX-SCRg **Skills, Licenses & Certifications** + Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software + Ability to demonstrate excellent oral and written communication skills & exercise effective interpersonal skills + Ability to demonstrate excellent planning and organization skills with the ability to prioritize and manage multiple assignments simultaneously with attention to detail + Skilled in excellent troubleshooting skills and the ability to analyze problems objectively + Ability to think logically, manage competing priorities and meet deadlines + Ability to be on-call 24/7 and flexibility for occasional overnight travel + Ability to lift and transport moderately heavy objects, such data center hardware (routers, switches, and servers) + Ability to sit for prolonged periods of time while operating a computer + Ability to maintain satisfactory performance and attendance + Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This role is a critical leader in the growing of Aviation Programs within the Regional Division. This organization is responsible for establishing world-class aviation programs that expose youth to the possibilities of these career paths and guides individuals throughout the program. This position is directly responsible for the selection process of candidates who are interested in the pilot pathway and support the individuals journey to become a Pilot for American Airlines. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. * Ensures American Airline's success in increasing the pilot supply pool and directing those pilots to American Airlines Group (AAG) * Develops strategies to effectively communicate to Cadet Academy applicants, as well as all prospective new pilots who inquire about opportunities with American * Creates and advances a selection process which will provide an inflow of new cadets who will have the best opportunity for success * Develops analytics to track common attributes giving highest opportunity for successful outcome in program for candidate * Acts as the frontline for candidate support and engagement * Communicates with recruitment partners to ensure candidate referrals enter selection process in a timely and well-coordinated manner * Works closely with flight school partners to track student inflow and class capacity * Supports the American presence and engagement at organizational, community, and career events throughout the US * Engages American cadets to provide career pathway understanding and professional development, ensuring their ultimate success and employability * Collaborates with broader Aviation Programs team to ensure creative improvements are always brought forward and implemented as relevant All you'll need for success * Up to 20% travel required All you'll need for success Minimum Qualifications- Education & Prior Job Experience * 3 years of recruiting experience in the aviation industry or 3 years equivalent years of civilian flight training experience * Knowledge of pilot qualification requirements across all certificates and ratings * Knowledge and understanding of the aviation training industry and demand for critical aviation roles Preferred Qualifications- Education & Prior Job Experience * Bachelor's degree in related field * Leadership and project management experience * FAA Pilot Certificate Skills, Licenses & Certifications * Knowledge and understanding of the civilian flight training industry and airline pilot demand * Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc * Skills and ability to manage a large database of applicants, assess online applications, schedule, oversee, and conduct interviews * Ability to track and report data, as well as communicate effectively with program participants and partners * Ability to maintain confidentiality of sensitive information What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + We are seeking a forward-thinking professional with a data mindset to lead a team in building the Next Generation Operations Platform (NXOP), focused on operational data. American Airlines requires a robust, future-ready platform to replace our legacy FOS system and support evolving operational needs. The new platform will power applications that both optimize decisions within specific domains and drive cross-functional improvements. These applications will utilize the Next Generation Ops Platform, and we need to make sure we have the right data domains, data models, and data exhaust. We will initially divide the operations world into crew and non-crew (flight movement, flight preparation, tech ops, etc.) focus areas. + A critical aspect of this role is ensuring the new data platform becomes the single source of truth for all state-of-the-airline data points. This requires a strong vision to realize our future operational data strategy and to architect a future-proof foundation that will enable advanced analytics and unlock the full potential of emerging AI opportunities. + If you are passionate about making a long-term impact by shaping a new operational foundation and guiding a team through uncharted territory, this position is for you. You will lead, mentor, and coach Data Product Owners with expertise in operations-related data, partnering with business groups, IOC, and IT to prioritize, define, and deliver data products that achieve strategic business outcomes. This role will champion best practices in data governance to elevate our data products and ensure alignment with organizational goals. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Lead, mentor and coach Product Owners (direct reports) enabling further growth and success + Influences stakeholders on the Product Strategy aligned to the Product Group (our portfolio) + Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned + Uses data to define baselines, measures outcomes, share insights, order backlog items + Understands and supports resolutions to customer problems, needs, challenges, and opportunities for the product + Determines product objectives and key results that align to Product Strategy + Presents the thought process on product strategy, roadmap items, OKRs and planned releases to leaders and peers + Communicates regularly on OKRs, desired metrics, and areas requiring leadership's attention + Influences and collaborates with stakeholders, peers, and other product leaders to deliver solutions that achieve the portfolio's vision and goals + Collaborates with various internal team members such as UX, Technology, Vendors, Risk, Compliance, Security, etc. + Practices agility in discovering and delivering value continuously **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in related field and 5 years of applicable experience or 7 years of equivalent Product Management/Delivery work experience + Experience working in a product model that promotes better customer experience **Preferred Qualifications- Education & Prior Job Experience** + Master's degree in related field with 5+ years of experience in Product Delivery + Experience determining Product Market fit and defining a Go-to-Market strategy + Demonstrated familiarity with Agile Product Management tools **Skills, Licenses & Certifications** + Relevant certifications in Product Management/Product Delivery field + Strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc. **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area. * The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. * Move baggage and cargo of various weights to and from aircraft * Drive and operate belt loaders * Service aircraft at gates with ground power and air conditioning * Tow and pushback aircraft from gates * Service aircraft lavatories and water ports * Clean interior of aircraft when needed * Position beverage and luggage carts around the ramp area * Works outdoors in various weather conditions * Work shifts that include irregular and/or extended hours, weekends and holidays. Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like! What you'll do (cont.) General * Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA) * Adhere to company policies, procedures, and performance standards * Perform all functions in accordance with safety procedures and policies * Wear uniforms as required by company policy * Wear all personal protective equipment (PPE) in accordance with rules and regulations * Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes Depending on your airport size, you may also do the following: * De-ice aircraft by directing a chemical/water stream at aircraft surfaces * Perform catering service * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success * High school diploma or GED or international equivalent * Must be 18 years of age or older * Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts * Must have knowledge of and ability to use basic computer skills * People-oriented and highly motivated, with a positive and cooperative attitude * Good communication skills * Applicable valid driver's license as required by local authorities * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable * Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements * Ability to obtain jet bridge certification * Must have the ability to pass the US Postal Service background check What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Captain - Gulfstream 650ER (Dallas, Tx) Job Category: Flight Services Career Level: Technicians / Crew Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary Command the skies as a Captain in an elite private aviation environment, where precision, leadership, and discretion define every mission. In this role, youll take full responsibility for the safe and efficient operation of state-of-the-art aircraft, leading a professional crew and ensuring an exceptional experience for discerning clientele. As Captain, you will navigate a variety of domestic and global routes, adapt quickly to changing conditions, and uphold the highest standards of safety, service, and professionalism. This is a premier opportunity for an experienced aviator who thrives under pressure, values operational excellence, and is ready to represent a brand built on trust, luxury, and performance. Why Join Jet Aviation? At Jet Aviation, we dont just fly planes we create extraordinary experiences. As Captain, you will be entrusted with the ultimate responsibility for the safe and efficient operation of our flights, ensuring every journey is conducted with the highest standards of safety, security, and quality. We offer a dynamic and rewarding environment where your expertise and leadership will make a lasting impact. Join us in shaping the future of private aviation and representing Jet Aviation as a trusted Brand Ambassador exemplifying our core values of trust, honesty, alignment, and transparency while consistently delivering excellence to both customers and colleagues. What We're Looking For We are seeking experienced pilots who are ready to rise to the challenge and have: * Expert Credentials: Airline Transport Pilot Certificate and FAA First Class Medical required * Proven Experience: 3,500 hours total fixed-wing time, including 1,500 hours as Pilot in Command, 1,500 hours Multi-Engine, 500 hours Turbo-Jet, 500 hours Turbine, 100 hours Night and 75 hours Simulated Instrument * Flexibility: Ability to work a variable schedule to meet flight mission profiles. * Global Readiness: Willingness to travel extensively worldwide with no restrictions. * Education: High school diploma required * License Requirements: Valid drivers license with a clean driving record What Will Set You Apart * Team Spirit: Strong interpersonal skills, attention to detail, and a passion for collaboration. Exceptional organizational and communication skills with a deep understanding of the aviation industry and the ability to approach its nuances with a pleasant, friendly, and professional demeanor to deliver exceptional experiences to clients and colleagues. * Commitment to Excellence: A quality-driven mindset and dedication to representing Jet Aviation as a trusted leader in the industry with a relentless drive for quality and excellence, embodying our reputation as a global leader. * Education: College degree preferred * Management Skills: Proactive and resourceful approach to problem-solving. Handle all responsibilities with integrity and discretion. * Additional Credentials: Appropriate Aircraft type rating and currency What You'll Do * Lead with Confidence: Take command of all assigned flights, making critical decisions to ensure safety and compliance with federal, local, and company regulations. * Deliver Excellence: Maintain a complete working knowledge of all aircraft systems to operate with precision, manage flight plans, and adapt to changing conditions to guarantee a seamless travel experience. * Champion Safety & Compliance: Perform the functions of the In TSA Flight Security Coordinator (ISC) under the provision of the twelve five standard security program or private charter standard security program as applicable. Conduct the required passenger safety briefings or assign that duty to the second in command. Actively support open communication on safety issues, report hazards, and uphold Jet Aviations commitment to a secure environment. Record and report all aircraft discrepancies as they occur. * Provide Administrative Excellence: Manage trip documentation, maintain aircraft manuals, and complete accurate trip paperwork according to company procedures. * Represent the Brand: Be the face of Jet Aviation, showcasing professionalism and dedication to our mission of delivering exceptional service. What You'll Experience * Physical Requirements: Perform tasks requiring regular use of hands, standing, walking, sitting, with occasional climbing, kneeling, or crouching. Frequent lifting and moving up to 50 pounds, including overhead lifting. Maintain sharp vision across various ranges and depths. * Work Environment: Operate in a variety of environments, from heavy maintenance areas to upscale customer spaces. Experience the dynamic atmosphere of aircraft arrivals and departures, including occasional high noise levels, vibrations, and exposure to fuel fumes. Adapt to changing weather conditions and seasonal temperature extremes in hangar settings. * Global Impact: Travel the world, delivering exceptional service and representing Jet Aviations commitment to excellence. Compensation The anticipated salary range for this position is $315,000 to $350,000. Please note that this range is not a guaranteed offer of compensation. The final salary will be determined based on factors such as the candidate's experience, geographic location, and other relevant considerations. Company Benefits At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement. PI281612995 Back To Search Results

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. * The Data Domain refers to the area within Information Technology that focuses on managing and leveraging data as a strategic asset. This includes data management, storage, integration, and governance. The Data domain leans into Machine Learning and AI, as well as Data Science and Business Intelligence. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. * Work closely with source data application teams and product owners to design, implement and support analytics solutions that provide insights to make better decisions * Implement data migration and data engineering solutions using Azure products and services: (Azure Data Lake Storage, Azure Data Factory, Azure Functions, Event Hub, Azure Stream Analytics, Azure Databricks, etc.) and traditional data warehouse tools * Perform multiple aspects involved in the development lifecycle - design, cloud engineering (Infrastructure, network, security, and administration), ingestion, preparation, data modeling, testing, CICD pipelines, performance tuning, deployments, consumption, BI, alerting, prod support * Develop technical solutions and collaborate within a team environment as well as work independently * Be a part of a DevOps team that completely owns and supports their product * Follow coding standards, best practices and privacy and security guidelines * Be part of multi-functional technical and domain skills team All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training * 1+ years experience building data solutions, using agile and DevOps practices. * 1+ years data analytics experience using SQL * 1+ years experience with Cloud technologies (especially Microsoft Azure) Preferred Qualifications- Education & Prior Job Experience * 2+ years experience building data solutions, using agile and DevOps practices. * 2+ years data analytics experience using SQL * 2+ years experience using SQL, Python and Spark * 1+ years experience with Cloud technologies (especially Microsoft Azure) * Airline Industry Experience Skills, Licenses & Certifications * Expertise with a Cloud based technology stack for data management, ingestion, curation and consumption layers. * Azure Databricks Certifications (preferred) What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + You will be a part of an innovative team that will utilize Safety data from all areas of American. You will help enable data science solutions to promote the safety of our team members, customers, and assets. + This role is part of the Safety Science team within Safety. You'll bring your data science, collaboration, and analytical skills to develop and maintain in-depth predictive analysis to tell the story of emerging safety trends and their possible causal factors, with the intent to drive solutions, preventing safety incidents before they occur. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + This role is responsible for closing the loop between the data collected throughout American's operation, and the appropriate operational stakeholders involved in risk-based decision making + Builds and maintains high fidelity statistical and machine learning models to proactively identify emerging safety trends + Dictates data structure, to include the blending of existing proprietary and publicly available data sources so that additional data points may be captured without impacting implementation timelines + Partners with Data Engineers to identify new data sources and data gathering techniques, ensure data availability and consistency, and assess data effectiveness and accuracy + Builds means for innovative and meaningful delivery of safety data and recommendations + Partners with Data Analysis Groups, and Operations Standards Boards to deliver compelling and actionable recommendations to drive informed decision making to all levels of company leadership **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Advanced degree in a quantitative discipline (Computer Science, Data Science, Statistics, Applied + Mathematics, Operations Research, Industrial Engineering, or similar field) + Expertise in collection, extraction, cleansing, preprocessing, wrangling, and analysis of large datasets to identify trends and actionable insights + 3 years of experience with hands-on data science or machine learning projects/products **Preferred Qualifications- Education & Prior Job Experience** + 4 years' experience in Aviation or other High Reliability Organization + Experience in Operational Safety, or Human Performance analytics + Knowledge of Airline Operations **Skills, Licenses & Certifications** + Expert knowledge of Alteryx, Tableau, and Power BI + Fluency in SQL, R, and Python + Familiarity with Cognos + Expertise in Statistical/Machine Learning Tools + In-depth knowledge in statistical and machine-learning techniques, applying predictive analytics to develop + practical safety solutions + Expertise in using data visualization tools to build dashboards for all levels of leadership + Experience delivering presentations and leading collaboration across all levels of management + Demonstrated ability to simultaneously manage and prioritize multiple complex deliverables **What you'll get** + Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

RS Avionics/Elec Tech III Company: Gulfstream Aerospace Corporation RS Avionics/Elec Tech III in GAC Fort Worth Unique Skills: is for first shift. Aviation Electrical troubleshooting experience required. Education and Experience Requirements High School Diploma or GED required. 5 years experience in an avionics/electrical career field. 2 years of accredited schooling in aviation electronics may offset two years of experience requirement. A & P license, FCC license or NCATT certification preferred. Position Purpose: Provides technical expertise while performing various operational, functional tests and repairs of avionics/electronic, aircraft equipment and systems to ensure a defect free aircraft. Provides superior technical expertise in testing, troubleshooting and repairing system discrepancies to ensure minimum schedule impact. Demonstrates technical expertise by defining and implementing process changes to reduce cost and meet schedule without compromising Safety or Quality. Job Description Principle Duties and Responsibilities: Essential Functions: * Demonstrates superior technical skills and expertise in avionics and acft systems operational testing and troubleshooting . * Teaches the installation and functionally testing of electrical/avionics components and systems per Engineering specifications, drawings and maintenance manuals ensuring a defect free system . * Ensures quality and efficiency of all installations: troubleshoots and teaches troubleshooting processes/concepts to provide timely, quality repairs of malfunctioning systems . * Demonstrates the skills and knowledge required. to effective and efficiently repair or replace defective components and wiring to ensure installations meet conformity. Demonstrates effective repair techniques using acceptable practices including splicing, soldering and pinning of wiring . * Oversees the performance and compliance with engineering changes and modifications as required. * Sets up and operates necessary test equipment. Conducts functional and operational tests to evaluate performance and reliability . * Demonstrates through diligent compliance the importance of maintaining daily logs and other paperwork. Ensures that all work performed on the acft is properly and completely documented . * As required, pre-inspects work of others prior to submitting to inspection for approval to reduce rework and inspection time . * Provides the knowledge and technical expertise in testing and maintaining test equipment and electronic systems and components as required. * Enforces the company FOD program, tool control program, 5-S program and all safety regulations . * Adapts to sudden schedule changes . * Coordinates with other disciplines concerning projects . Additional Functions: * Where required, teaches the installation and functionally testing of electrical/avionics components and systems per Engineering specifications, drawings and maintenance manuals ensuring a defect free system . * Self inspection capability for all avionics testing functions in applicable areas . * In support of acft certification and final phase testing, may include flight tests on acft as required. . Perform other duties as assigned. Other Requirements: * Preferred proficiency in the operation and troubleshooting of other acft systems or disciplines other than avionics, such as hydraulics, landing gear, flight controls, environmental controls or structural installations and repairs. * APU run qualification and engine run qualification preferred. * Ability to read and interpret basic blueprints and schematic diagrams. * Must be able to read, write, speak, and understand the English language. This job requires one to be able to read, write, speak, and understand the English language. Additional Information Requisition Number: 230557 Category: Service Center Percentage of Travel: Up to 25% Shift: First Employment Type: Full-time Posting End Date: 02/20/2026 Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee. Legal Information | Site Utilities | Contacts | Sitemap Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company. Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft Nearest Major Market: Fort Worth Nearest Secondary Market: Dallas Job Segment: Compliance, Electrical, Inspector, Aerospace, Legal, Engineering, Aviation, Quality PI281655050 Back To Search Results

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Technology category on the Procurement team within the Finance Division, reporting to the Director, Strategic Sourcing, Technology Procurement. + Procurement is among the fastest growing professions in the world. You will be responsible for a team of Technology Procurement professionals which drive long-term cost reductions and improve supplier performance through development and implementation of robust category strategies. **What you'll do** + Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future. + Lead and mentor a team of Technology Procurement Professionals overseeing technology spend categories such as hardware, software, infrastructure, and services suppliers, ensuring optimal team performance and ongoing skill development. + Manage the full supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation. + Develop, implement, and track comprehensive category strategies grounded in deep market analysis and aligned with company and stakeholder priorities; deliver and communicate measurable year-over-year cost reductions and working capital improvements to all levels of management, including Officer-level stakeholders. + Build and maintain strong relationships with supplier executive teams and internal stakeholders, facilitate regular dialogue and business reviews to affirm expectations, review objectives and key results, and drive accountability for problem-solving and solution implementation. + Define and oversee cross-supplier performance management and governance structures, ensuring high standards of supplier accountability and continuous improvement. + Conduct supplier spend and consumption analytics in partnership with Finance to identify sourcing optimization opportunities, including contract consolidation and restructuring. + Research and interpret the technology marketplace to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation. + Conduct supplier due diligence using scorecards, annual reviews, reporting metrics, dashboards, and financial analysis to ensure robust evaluation and effective risk management. Lead Quarterly Business Reviews focused on SLAs to drive supplier accountability, proactively identify improvement opportunities, and monitor progress throughout the contractual period. + Manage supplier performance by addressing conflict resolution, escalation, and resolution procedures promptly and effectively, ensuring issues are resolved and continuous improvement is maintained. + Support compliance audits regarding contractual adherence and collaborate with internal stakeholders and business units to develop ongoing entitlement controls. + Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations and governance. + Build strong partnerships and engagement with both existing and new strategic suppliers to enable high-quality, efficient support for internal stakeholders and business units. + Champion continuous improvement initiatives to enhance quality, efficiency, and cost savings across all sourcing activities. + Foster a high-performing team by providing regular, meaningful feedback, supporting ongoing development and skill enhancement, and building leadership bench strength and a robust talent pipeline. + Leader will ensure adherence to department policies, company legal requirements, corporate ethics and business standards and Resource Approval Policy (RAP) compliance. **All you'll need for success** **Minimum Qualifications - Education & Prior Job Experience** + Bachelor's degree in relevant field or equivalent experience/training + 10 years of relevant experience in Supply Chain, Finance, Economics, Business Administration, Computer Science, Information Systems Management, or other related field + Experience leading a Strategic Sourcing team with direct reports **Preferred Qualifications - Education & Prior Job Experience** + Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders, and suppliers to produce strong results. + Ability to demonstrate leadership skills with the ability to manage multiple tasks and effectively lead those in their span of care. + Ability to lead teams to develop and implement effective category strategies. + Skills in negotiation, contract management, and driving supplier performance. + Strong analytical thinking and strategic problem-solving skills. + Strong process analysis/development skills. + Ability and willingness to travel extensively throughout the Domestic and International network. + Knowledge of Coupa or other procurement related sourcing tools and systems. **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + Advance our worldwide safety culture with a variety of station engagements and interactions + This role is part of the Safety and Operations Excellence team within the Airport Readiness group **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Develop and deliver initiatives to improve our Safety Culture + Analyze Safety and Performance Assurance data, determine root causes, and partner with business units to develop holistic corrective action plans + Proactively support ongoing focus, follow through, and impact of corrective action plans on systemic compliance issues + Ensure the Safety Management System is woven into the change management process + Represent and lead Aiport Safety and Compliance in working groups and special projects + Develop communications strategies and ensure messaging reaches the intended audience + Contribute to the production of ad-hoc reporting + Analyze risks and prioritize departmental and company resources **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Undergraduate degree or equivalent experience + 3+ years of related experience + Ability to travel domestically and internationally **Preferred Qualifications- Education & Prior Job Experience** + Fluency in multiple languages a strong plus + Proficient in Microsoft Office **Skills, Licenses & Certifications** + Strong organizational and analytical ability + Excellent verbal & written communication skills + Detail oriented + Ability to effectively communicate with all levels of employees within the organization + Excellent presentation skills + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable + Applicable valid driver's license as required by local authorities, if applicable **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Information Technology Team within the Information Technology Division. + Responsible for working closely with a highly talented team of database administrators and engineers, in the design, implementation, and support of enterprise standard databases based on business area requirements. You will drive the identification, definition, and implementation of database backup/recovery and security strategies; install and support DBMS (Database Management Systems) software and tools; be responsible for various database activities, including monitoring, tuning, capacity, migrating, upgrading, troubleshooting, and consulting. **What you'll do** + Plan and implement database designs, including the creation and maintenance of cloud databases. + Allocate resources such as Storage / Compute / Memory. Implement strategies for HA, Failover DR and Replication. + Fine-tune database systems to enhance performance, scalability, and reliability - including monitoring and optimizing database query performance, indexing etc. + Establish access and authentication controls to secure data, setup encryption, masking as required. + Manage and monitor performance, security, and availability of databases. + Implement database backup and disaster recovery procedures. + Work with development teams to optimize database usage and query performance. + Coordinate and manage migration of databases to Azure platform. + Perform capacity planning and demand forecasting for database systems. + Identify and troubleshoot any database-related issues in a timely manner. + Perform capacity planning and demand forecasting for database systems. + Stay current with the latest Azure technologies, trends, and techniques. **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training + 5 years applicable experience in the design/administration/ support of one or more DBMS platforms required (Azure DB offerings, SQL Server 2019, Oracle 19c) **Preferred Qualifications- Education & Prior Job Experience** + Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training + 7+ years applicable experience in the design/administration/ support of one or more DBMS platforms required (Azure DB offerings, SQL Server 2019, Oracle 19c) + Airline Industry experience **Skills, Licenses & Certifications** + Cloud & Database Platforms: + Microsoft Azure + Azure DB's (Azure SQL, PostgreSQL, Cosmos) + Azure Database for PostgreSQL/MySQL + SQL Server 2019/2022 + Certifications: + AZ-900: Microsoft Azure Fundamentals + DP-300: Administering Relational Databases on Microsoft Azure + AZ-104: Microsoft Azure Administrator + Performance & Monitoring: + Alerts and monitoring using Profiler, Resource Monitor, Shell scripting + Third-party appliances + Oracle Enterprise Manager Grid Control **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Information Technology Team within the Information Technology Division. + Responsible for creating an environment where Agile software development team(s) can deliver platform application solutions on time, with high quality, and that meet customer expectations utilizing Agile methodologies. This leader will foster an environment conducive to innovation, process maturity, continuous learning, and career development. **What you'll do** + Collaborates with Business and IT leadership to determine and communicate organization vision, direction, and work priorities, and drives progress towards technology target roadmaps + Ensures that sound agile project management, business analysis, and quality assurance processes are in place and practiced + Creates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments + Exhibits a desire for continuous learning and sharing of new knowledge within the organization + Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership + Manages and tracks project/program schedules and budgets with controller(s), as appropriate + Manages and leads adoption and migration of new and emerging technologies + Leads, develops, and mentors a high performing team of individuals with a diverse range of skills and experiences + Maintains an effective approach on problem solving, multi-tasking, coordinating and scheduling + Leads, influences, and upholds technology standards and goals to ensure visibility and predictability + Manages production issues and off-hours support, communication, and coordination, as needed + Works extended hours occasionally, based on the needs of the project and the operation + Travels, as required **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in Technology, Information Systems, Finance, or Accounting, or related technical discipline, or equivalent experience/training + 5 years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies + 3 years of experience leading projects or teams, either formally or informally **Preferred Qualifications- Education & Prior Job Experience** + Airline industry experience, including business process and supporting technology **Skills, Licenses & Certifications** + Experience in managing, supporting, and delivering 'mission-critical' projects/migrations + Experience working with Agile project management methodologies and tools + Proven ability to handle multiple projects/work streams and demands efficiently + Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations + Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments + Ability to thrive in a sense-of-urgency environment and leverage best practices + Working knowledge and experience in a technical environment + Experience managing financial budgets a plus **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.