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Working at American Customer Care

Zippia score 4.4

Overview

JobsSalaryRevenue

Reviews

HistoryDemographicsCompetitorsRemote jobs

American Customer Care overview

Industry
Outsourcing/Offshoring
Revenue
$330M
Headquarters
Employees
2,000
Founded in
1986
Website
Organization type
Private
Social media
ACC provides outsourced contact center services, inbound/outbound call center management, telemarketing, email handling, and social media support.
The staff at American Customer Care come from unusually diverse demographic backgrounds. The company is 55.6% female and 36.5% ethnic minorities. American Customer Care employees are more likely to be members of the Democratic Party than the Republican Party, with 57.0% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at American Customer Care is relatively high. Employees at American Customer Care stay with the company for an average of 2.7 years before leaving.The average employee at American Customer Care makes $30,561 per year. Pay at American Customer Care is significantly lower than some of its highest paying competitors, like None, SQM Group, and Allied Global Services, which pay $60,196, $45,987, and $45,910, respectively.
A large professional company with 2,000 employees and an annual revenue of $330.0M, American Customer Care is headquartered in Connecticut.

American Customer Care's mission statement

To create amazing experiences that inspire moments of optimism and make a difference.

In demand companies are hiring! Let Zippia apply for you!

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2.0/5

American Customer Care employee reviews

Based on 2 ratings

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American Customer Care employee reviews

American Customer Care employee reviews
2.0/5

Based on 2 ratings

Work at American Customer Care? Share your experience.
Employee reviews
profile
1.0
A zippia user wrote a review on Sep 2023
Pros of working at American Customer Care

Friendly work environment

Cons of working at American Customer Care

They are not honest about the pay rate

American Customer Care benefits

No benefit

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profile
3.0
A zippia user wrote a review on Apr 2023
Pros of working at American Customer Care

Flexibility

Cons of working at American Customer Care

The pay is awful, when you get promoted the salary increase is not even 5%.

American Customer Care benefits

There is no perks

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The team at American Customer Care

    The inside scoop
    Founded in 1986, American Customer Care specializes in providing individualizes contact with customers to maximize up-selling and cross-selling opportunities making each business program profitable. ACC infuses state-of-the-art contact center technology into its offices to ensure clients will high-quality service at all times.

    American Customer Care rankings

    American Customer Care is ranked #16 on the Best Professional companies to work for in Connecticut list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    American Customer Care salaries

    Average American Customer Care salary
    $14.69
    hourly
    $30,561 yearly
    Updated March 14, 2024

    Evaluate American Customer Care's commitment to diversity and inclusion.

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    American Customer Care diversity

    10.0
    Diversity score
    We calculated American Customer Care’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of American Customer Care’s workforce.
    American Customer Care diversity summary. Zippia estimates American Customer Care's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated American Customer Care's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of American Customer Care's workforce.
    • American Customer Care has 2,000 employees.
    • 56% of American Customer Care employees are women, while 44% are men.
    • The most common ethnicity at American Customer Care is White (63%).
    • 15% of American Customer Care employees are Hispanic or Latino.
    • 10% of American Customer Care employees are Black or African American.
    • The average employee at American Customer Care makes $30,561 per year.
    • American Customer Care employees are most likely to be members of the democratic party.
    • Employees at American Customer Care stay with the company for 2.7 years on average.

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    American Customer Care financial performance

    9.7
    Performance score

    Highest paying American Customer Care competitors

    Compare American Customer Care salaries to competitors, including TTEC, SQM Group, and Allied Global Services. Employees at TTEC earn the highest average yearly salary of $60,196. The salaries at SQM Group average $45,987 per year, and the salaries at Allied Global Services come in at $45,910 per year.
    RankCompanyAverage salaryJobs
    1$60,1960
    2$45,9870
    3$45,9100
    4$45,6560
    5$45,5420
    6$45,5320
    7$45,3890
    8$36,2050
    9$32,1090
    10$31,0830
    Show more

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      Updated March 14, 2024

      Zippia gives an in-depth look into the details of American Customer Care, including salaries, political affiliations, employee data, and more, in order to inform job seekers about American Customer Care. The employee data is based on information from people who have self-reported their past or current employments at American Customer Care. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by American Customer Care. The data presented on this page does not represent the view of American Customer Care and its employees or that of Zippia.

      American Customer Care may also be known as or be related to ACC, AMERICAN CUSTOMER CARE INC., American Customer Care, American Customer Care Inc and American Customer Care, Inc.