American Customer Care overview

ACC provides outsourced contact center services, inbound/outbound call center management, telemarketing, email handling, and social media support.
Founded in 1986, American Customer Care is an established company that loves to hire graduates from Pennsylvania College of Technology, with 18.4% of its employees having attended Pennsylvania College of Technology. American Customer Care has established itself as a great place to work in Connecticut, and it is number 7 on Zippia's list of Best Companies to Work for in Bristol, CT.
A large professional company with 2,000 employees and an annual revenue of $103.8M, American Customer Care is headquartered in Connecticut.

The Organization’s Mission

We are committed to providing you with the highest quality service at the most competitive price possible, allowing you to focus on managing your business rather than managing your vendor.

Perks of Working at American Customer Care

Great co-workers and fun company events are among the things employees like about ACC. It also provides employees with performance-based bonuses and excellent learning opportunities.







Founded in



Bristol, CT


Organization Type


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The team at American Customer Care

Key People
  • Suzane Collins (HR Manager)
  • Bernard Tronel (Vice President Of Operations)
  • Rod Ferlow (President)
The Inside Scoop
Founded in 1986, American Customer Care specializes in providing individualizes contact with customers to maximize up-selling and cross-selling opportunities making each business program profitable. ACC infuses state-of-the-art contact center technology into its offices to ensure clients will high-quality service at all times.
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American Customer Care Rankings

American Customer Care is ranked #41 on the Best Technology Companies to Work For in Connecticut list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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American Customer Care careers

On average, employees at American Customer Care stay with the company for 1.3 years. Employees most commonly join American Customer Care after leaving McDonald's. When they leave American Customer Care, they most frequently get their next job at Walmart.

Average Length of Employment
Affinitas1.6 years

American Customer Care

1.3 years
Dialog Direct1.1 years
Top Employers Before American Customer Care
Walmart13.6 %
Wendy's9.0 %
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Top Employers After American Customer Care
Walmart12.9 %
Maximus6.6 %
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American Customer Care Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


$100M - $1B

Founded in


Organization type


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American Customer Care Competitors

Frequently Asked Questions about American Customer Care

When was American Customer Care founded?

American Customer Care was founded in 1986.

How many Employees does American Customer Care have?

American Customer Care has 2,000 employees.

How much money does American Customer Care make?

American Customer Care generates $103.8M in revenue.

What industry is American Customer Care in?

American Customer Care is in the technology industry.

What is American Customer Care's mission?

American Customer Care's mission statement is "We are committed to providing you with the highest quality service at the most competitive price possible, allowing you to focus on managing your business rather than managing your vendor."

What type of company is American Customer Care?

American Customer Care is a private company.

Who are American Customer Care's competitors?

American Customer Care competitors include Dialog Direct, Focus Services, Affinitas, Afni, Sykes Enterprises, Alta Resources, Data Control Group, KGB, C3/CustomerContactChannels, Consumer Cellular, Teleperformance, Teletech Holdings, Knoah Solutions, Aegis Communications Group, ACCENT Marketing Services, Convergys, Synergy Solutions, CDS Global, PFSweb, Sutherland Global Services.

Who works at American Customer Care?

Suzane Collins (HR Manager)

Bernard Tronel (Vice President Of Operations)

Rod Ferlow (President)

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You can find out what it is like to work at American Customer Care, also known as AMERICAN CUSTOMER CARE INC, American Customer Care, American Customer Care Inc and American Customer Care, Inc..

Zippia gives an in-depth look into the details of American Customer Care, including salaries, political affiliations, employee data, and more, in order to inform job seekers about American Customer Care. The employee data is based on information from people who have self-reported their past or current employments at American Customer Care. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of American Customer Care and its employees or that of Zippia.