American Customer Care competitors

Charles (Chuck) Sykes was appointed President and Chief Executive Officer of Sykes Enterprises, Incorporated in August 2004. Prior to his appointment, Chuck served as Chief Operating Officer since July 2003 and President since May 2004. During his 15 years of leadership, he has helped SYKES become a leading, global digital-marketing and customer-care outsourcer. A native of Charlotte, North Carolina, Chuck majored in mechanical engineering at North Carolina State University. He joined SYKES in 1986, working his way through the ranks from various administrative roles to junior sales representative in the Telecommunications division to middle-management and eventually General Manager of the Americas. This extensive and diverse career has resulted in a deep, comprehensive knowledge of the company. His experience in operations, accounting, professional services, recruitment, and sales and marketing enable him to manage SYKES’ client relations and the ongoing success of global operations. Chuck is passionate about his community, serving on the Board of Trustees and Administrative Affairs Sub-Committee at the University of Tampa, and as a board member of Feeding America of Tampa Bay - a local arm of the country’s largest charitable hunger-relief organization. In the past eight years he has served as chair of such organizations as the Greater Tampa Chamber of Commerce, the American Heart Association’s Heart Ball and the Tampa Bay Partnership. He is an active board member of several national and local organizations such as Junior Achievement of West Central Florida, the American Heart Association and the Straz Center for Performing Arts. Chuck also actively supports the Heroes Luncheon, Gasparilla Music Festival, The Boy Scouts of America, Young Life, Tampa Downtown Partnership and Tampa Bay Wave. In 2011, the St. Petersburg Times Annual Leadership Survey of the Business Community named Chuck Tampa Bay’s Top Business Leader. He was also honored at the 2016 Annual Meeting of the Tampa Chamber of Commerce, named the 2016 H. L. Culbreath Jr. Profile award winner, 2017 Citizen of the Year by the Tampa Metro Civitan Club, 2018 Tampa Businessman of the Year and received a Gold Stevie for Lifetime Achievement at the 2018 Stevie’s International Business Awards. Chuck credits his continued success at SYKES to the people who make up the company - who are truly devoted to helping people, one caring interaction at a time.

Kenneth Darryl Tuchman (born October 23, 1959) is an American billionaire who is the founder of global outsourcing company TeleTech.

Ron Greene works at AFNI, INC. and a President/CEO at AFNI, INC. and is based in Bloomington, Illinois.

Matt Rocco is the President/CEO for Etech Global Services. Matt is a 34-year veteran of the call center / BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company (a subsidiary of Bell South), Etech, Inc. and Etech Global Services. In the past 34 years, he has spent time in every facet of call center operations and outsourcing processes. In 2003 he was part of an investment team that started Etech Global Services, a multinational outsourcing organization. From it’s humble beginnings in Nacogdoches, Texas Etech has grown to over 3,000 employees that provides world-class solutions to Fortune 500 companies from its locations in the US, India, and Jamaica. Matt has been President and CEO of Etech since 2013. Matt is an alumnus of Dickinson College in Carlisle, PA where he lettered in both basketball and baseball serving as captain of the basketball team his senior year. His fondest memories are advancing to the NCAA D2 tournament in two of his four years. Matt graduated from Dickinson with a BA in Economics. He has also completed the Master Certificate program in Executive Leadership from Cornell University. In May of 2010, Matt was elected by the citizens of Nacogdoches, TX to serve on the Nacogdoches Independent School District Board of Trustees. During his 3 year term, Matt served as president and vice-president for the Board of Trustees. Matt is married to his college sweetheart, April. They have raised five children - Nick, Matthew, Jermaine, Jamaal, and Lexie. In December of 2016, Matt contracted a high mortality disease know as ARDS. He fell into a coma for over a month. His family was called to the hospital to say their “good-byes.” Despite all the medical and scientific evidence predicting Matt’s death, God chose to perform a miracle. Matt survived and leads Etech today.

John Porter is a Board of Directors at Murphy Door, Inc.; Founder, CEO, CSO at ClearView; and Founder, CEO, CSO at Focus Services and is based in Roy, Utah. He studied at Brigham Young University (BYU) between 1985 and 1989 and Texas A&M University - Mays Business School between 1990 and 1991.

Wendy Shooster is a Chief Executive Officer at Global Response and is based in United States.