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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Milpitas, CA | $78,533 | $37.76 |
| 2 | Syracuse, NY | $54,210 | $26.06 |
| 3 | Park Ridge, NJ | $49,413 | $23.76 |
| 4 | Bristol, CT | $48,897 | $23.51 |
| 5 | Birdsboro, PA | $48,888 | $23.50 |
| 6 | Silver Spring, MD | $48,292 | $23.22 |
| 7 | Appleton, WI | $46,672 | $22.44 |
| 8 | Alexandria, VA | $45,226 | $21.74 |
| 9 | Wallace, NC | $39,390 | $18.94 |
| 10 | Colorado Springs, CO | $38,445 | $18.48 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Technical Solutions Specialist | $114,458 | $55 | - |
| 2 | Senior Integration Engineer | $111,484 | $54 | - |
| 3 | Technical Team Lead | $109,917 | $53 | - |
| 4 | Senior Application Specialist | $108,941 | $52 | - |
| 5 | System Integration Analyst | $106,026 | $51 | - |
| 6 | Lead Specialist Technician | $103,365 | $50 | - |
| 7 | Application Support Analyst | $102,586 | $49 | - |
| 8 | Senior Systems Analyst | $101,899 | $49 | - |
| 9 | Integration Engineer | $101,891 | $49 | - |
| 10 | Senior Technical Associate | $101,290 | $49 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | SQM Group | $58,773 | $28 | - |
| 2 | SYKES | $48,893 | $24 | - |
| 3 | Access Worldwide Communications, Inc. | $46,597 | $22 | - |
| 4 | TTEC | $46,276 | $22 | 1 |
| 5 | Advanced Call Center Technologies | $45,739 | $22 | - |
| 6 | Etech Global Services | $45,592 | $22 | - |
| 7 | Global Response | $45,473 | $22 | - |
| 8 | Pearl Interactive Network | $45,418 | $22 | 3 |
| 9 | Afni | $45,383 | $22 | - |
| 10 | Arise Virtual Solutions | $45,255 | $22 | - |
| 11 | Protocol Global Solutions | $44,881 | $22 | - |
| 12 | Surpass | $44,690 | $21 | - |
| 13 | Calling Solutions | $44,138 | $21 | - |
| 14 | Working Solutions | $43,729 | $21 | - |
| 15 | Call Center Services International | $43,644 | $21 | - |
| 16 | Synergy Solutions | $43,241 | $21 | - |
| 17 | GCS | $43,093 | $21 | - |
| 18 | Allied Global Services | $42,517 | $20 | - |
| 19 | Focus Services | $41,091 | $20 | 1 |
| 20 | Inktel | $40,586 | $20 | 2 |