Customer Care Specialist - Hybrid - King of Prussia, PA
Culligan 4.3
Remote or King of Prussia, PA job
About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
Culligan Quench is seeking a HYBRID Customer Care Specialist in the King of Prussia, PA area.
The HYBRID Customer Care Specialist is responsible for delivering world-class customer service by efficiently processing service orders, handling complex billing requests, and collaborating with other departments to resolve additional inquiries. This role focuses on building and maintaining strong relationships with clients and internal teams by providing prompt, accurate support that fosters customer loyalty. The Customer Care Specialist will address incoming calls, respond to customer inquiries, resolve complaints, and provide detailed information about products and services.
Pay is $20 hourly Essential Functions
Answer incoming customer calls in a professional and courteous manner
Field customer inquiries via phone or through electronic inquiries
Document and update customer records in the database during and after each call
Quickly and accurately resolve customer issues upon presentation or expedite the issues in accordance with established processes
Meet or exceed all position key performance indicators/metrics (KPI's)
Excellent customer service and communication skills including ability to listen to customers to understand issues and to be calm under pressure
Follow call scripts and guidelines while maintaining a natural and empathetic conversation
Stay updated on company policies, product updates, and trainings
***Nice to have: Bilingual (Spanish)***
Requirements
Must be able to multi-task and switch between different communication channels quickly and efficiently (email vs. phone)
Must be able to exhibit empathy and understanding over the phone and email
Must have a “customer-centric” attitude with an eagerness to provide world-class customer service
Ability to communicate clearly and professionally, both verbally and in written correspondence
Strong attention to detail.
Flexibility to interact with changing customer types and exceed their needs; flexibility to ever changing environment of work volume, schedule changes, etc.
Process Compliance: Follows all documented processes & department policies to provide customer support
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce.com is a plus
Role Highlights
Career progression opportunities
Hybrid work model: Remote work 2 days a week, In office 3 days a week
Pay is $20 hourly
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
15 days PTO and 10 paid Holidays
Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer.
Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20 hourly Auto-Apply 8d ago
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Section Manager Operations Technology Manager
Cleveland-Cliffs Steel 4.8
Columbus, OH job
Cleveland-Cliffs LLC is seeking a Section Manager Operations Technology Manager to lead continuous improvement initiatives at our Columbus Coating facility in Columbus, Ohio. This role is responsible for enhancing safety, quality, environmental and cost-efficiency across plant operations. The ideal candidate will bring strong technical expertise, leadership skills, and a passion for operational excellence.
Summary of Responsibilities
Identify and implement technical solutions to improve productivity, quality, yield, and cost.
Lead and monitor project improvement plans and develop standardized work procedures.
Lead to improve reliability and working ratio and reduce line stops of coating line
Maintaining environmental compliance.
Ensure compliance with safety protocols for employees, contractors, vendors, and visitors.
Conduct safety audits and report recurring issues to the Management Team.
Provide engineering solutions to long-term operational and quality challenges.
Design and execute testing plans to validate process improvements and cost reduction strategies.
Collaborate with other Cleveland-Cliff's facilities to benchmark best practices and resolve quality issues.
Analyze production data to support operational goals and lead corrective actions.
Review daily production reports and KPI performance to identify and address issues.
Participate in required safety, environmental, and leadership training.
Deliver technical training and ongoing support to operations personnel.
Drive achievement of business plan objectives.
Perform other duties as assigned.
Minimum Qualifications
Bachelor's degree in a relevant field.
Proven experience in a manufacturing or industrial operations environment.
Strong analytical skills with the ability to interpret data and drive decisions.
Excellent judgment and decision-making capabilities.
Demonstrated ability to lead change, improve processes, and manage multiple priorities.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Strong communication, interpersonal, and organizational skills.
Ability to build and maintain effective internal and external relationships.
Proven leadership skills with the ability to influence and develop teams.
Collaborative mindset and team-oriented approach.
Must be able to work in an industrial environmental setting.
Preferred Qualifications
Experience in a Hot Dip Galvanizing
Familiarity with Finishing experience and the integration of engineering, operations, and maintenance functions.
Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
$100k-127k yearly est. Auto-Apply 20d ago
Multicraft Process Technician
Cleveland-Cliffs Steel 4.8
Columbus, OH job
Cleveland-Cliffs Columbus Coatings, located in Columbus, Ohio, is seeking Multi-Craft Process Technicians for our Hot Dip Galvanizing facility. This USW-operated plant runs 24/7 and requires skilled technicians to support production and maintenance operations. The ideal candidate will have a strong mechanical or electrical background and thrive in a fast-paced manufacturing environment.
Summary of Responsibilities:
Participate in team meetings and collaborate with peers and supervisors.
Operate overhead cranes and other production equipment.
Perform quality control checks to ensure product standards.
Execute mechanical and electrical maintenance tasks.
Support continuous improvement and safety initiatives.
Other duties as assigned.
Minimum Qualifications:
High School Diploma or equivalent.
Minimum of 3 years in manufacturing, OR
4+ years of military experience, OR
2+ years of technical school with certificate.
Mechanical and/or electrical aptitude.
Ability to work at heights and lift up to 50 pounds.
Valid driver's license.
Must be able to work in a physically demanding environment.
Willingness to work weekends, holidays, and rotating shifts (8-hour shifts, 3-shift rotation).
Overtime may be required.
Capable of standing on concrete for 8+ hours.
Preferred Qualifications:
Technical training or certifications in industrial maintenance or electrical systems.
Experience in steel or heavy manufacturing environments.
Candidate Pre-employment Requirements:
Aptitude testing.
Interview process.
Urine analysis and hair sample drug screening.
Background check.
Post-offer physical.
Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
$31k-39k yearly est. Auto-Apply 30d ago
Remote Account Executive - Hospitality
Culligan 4.3
Remote job
About Culligan Quench Culligan Quench offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 110,000+ customers, and a network of over 300 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company. About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: Be Quenchy \KWENCH - ee\; adjective · Going “above and beyond” for one's customers, colleagues and company. · Demonstrating positivity, dependability, honesty and collaboration. · Balancing life and work, and having fun doing it.
The Position: Quench seeks a result-oriented individual as a Remote Account Executive, Hospitality. The Remote Account Executive will report to the Regional Sales Manager, Hospitality. The Remote Account Executive, Hospitality will execute strategies to identify and close new revenue opportunities within the hospitality vertical. Essential Functions
Drive outbound prospecting efforts within an assigned geographic market - remotely via phone, email, video calls, etc. - targeting a defined set of hospitality businesses such as hotels, resorts, restaurants, golf courses, and casinos.
Focus on both new business development (approx. 70%) and expansion within an assigned customer base (approx. 30%), increasing share of wallet through upselling and cross-selling existing clients.
Manage a territory that includes a mix of new prospects and assigned accounts, segmented by geography and, in some cases, by brand affiliation.
Research, identify, and build a robust pipeline of high-quality prospects using internal tools and external sources.
Leverage platforms like Salesloft and Salesforce to manage multi-step outreach cadences, log activity, monitor engagement, and report on pipeline health.
Engage directly with key decision-makers (i.e. General Managers, Directors of Food & Beverage, Directors of Operations) to understand their business needs and present tailored solutions.
Partner with marketing and sales leadership to refine positioning, adapt messaging based on prospect feedback, and stay aligned with campaign strategies.
Stay informed on hospitality industry trends, market dynamics, and competitor offerings to sharpen outreach efforts and maximize relevance.
Qualifications
At least three years of demonstrated performance of exceeding sales quotas with recurring revenue-based services
Proven track record in driving incremental revenue and maintaining high level of outbound selling activities
Competitive, aggressive sales nature with a desire to succeed and win
Strong attention to detail, follow-up and ability to generate creative solutions to meet client needs
Self-motivated and comfortable working in a fast-paced, target-driven environment
Strong communication skills (verbal and written) and prompt communication
Experience selling to restaurants and hotels is a plus
Passionate about the hospitality industry and a commitment to fostering sustainable water solutions
Proficient in Salesforce and Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook)
Experience with sales engagement platforms like Salesloft, Highspot, or similar tools is preferred
Bachelor's Degree preferred
Highlights
Base salary plus uncapped monthly commissions
OTE: Year 1: $80-100k, Year 2: $100-130k
Remote
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
Unlimited PTO and 10 paid Holidays
$100 monthly phone stipend
Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
ApplicantsBeware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ********************.
$100k-130k yearly Auto-Apply 60d+ ago
Field Service Technician - Columbus
Culligan 4.3
Columbus, OH job
About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
The PositionWe are currently seeking a Field Service Technician for our Columbus area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.
A typical schedule for a Field Service Technician is Monday-Friday, 7:00AM-4:00PM. This may slightly vary depending on service market.
Pay: $22.87 - $23.00 (Or more with Experience) Responsibilities
Responsible for troubleshooting product for required repairs
Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
Visually inspect for leaks and malfunctions
Perform service agreement tasks and other job-related duties as assigned
Responsible for following company and customer safety policies and procedures
Maintain and comply with company vehicle maintenance policy and procedures
Technician will have strong technical and mechanical aptitude
Technician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
Electronically transferring customer and company information
Regular and reliable attendance
Requirements
Experience in repair and maintenance
Technical school degree preferred
General Computer Skills required
Microsoft Office experience preferred
Must have good verbal and written skills
Ability to learn the internal workings and repair approaches to repairing water coolers
Ability to work in a fast pace environment where quantity and quality go hand in hand
A clean work record and ability to pass a pre-employment drug screen
Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
Valid driver's license
Must be at least 21 years old
Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22.9-23 hourly Auto-Apply 11d ago
Business Systems Analyst, Finance
Culligan 4.3
Remote or King of Prussia, PA job
About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
Position SummaryOur Business Systems Analysis Team works closely with Quench's internal business users and stakeholders to drive effective use of Quench systems and automation of processes. Quench's primary system is Salesforce.com and includes Zuora, ServiceMax, Certinia, Supply Chain Management, CPQ, as well as several other systems. The team's primary function is to liaise between the business functions and the technical development teams to translate requirements on how the business needs to function into systems requirements.
The Business Systems Analyst at Quench plays a pivotal role in bridging business needs with technical solutions. This position is responsible for gathering, analyzing, and documenting business requirements, facilitating stakeholder communication, collaborating on solution design, writing technical specifications, modeling business processes, and supporting the implementation and continuous improvement of systems and processes to enhance the user experience within the Quench application ecosystem.
ResponsibilitiesThe Business Systems Analyst plays a strategic role in evaluating and transforming business processes, identify areas for improvement, and driving initiatives that enhance operational efficiency, stakeholder alignment and overall business value within the organization. Key responsibilities include:
· Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives· Lead system analysis, including writing functional and technical specifications· Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques· Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities· Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives· Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations· Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles· Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business processes· Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions· Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet Stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements· Coordinate training activities with business partners to guide employee proper usage of the systems· Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies· Identify and champion opportunities for process and system optimization, leveraging data-driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes· Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value· Provide consulting services to business partners to foster innovation, identify new opportunities to maintain a competitive edge
Qualifications· Minimum of 5 years Business Systems Analyst experience· 4 year degree in Finance, Accounting (or relevant experience)· Solid technical knowledge of application systems and processes, including Salesforce, Zuora billing & Certinia or other core financial applications· Understanding of key finance and accounting business processes, including General Ledger, Accounts Payable, Accounts Receivable, Tax and Collections· Experience in systems architecture, designing workflows and writing technical specifications· Knowledge of agile best practices for requirements gathering and process mapping· A fast learner with an analytical growth mindset, curiosity and attention to detail· Excellent written and verbal communication skills, including technical writing· Takes initiative and is innovative.· Mature presence and poise to engage with senior leadership· “Quenchy” - a collaborative team player with a positive outlook and attitude - company and team first
Nice to have:o Prior consulting experienceo Familiarity with SQL and/or PowerBIo IIBA or PMI-PBA certified Benefits
Competitive base salary plus bonus opportunity.
Tuition reimbursement.
Medical, vision, and dental insurance.
Short- and long-term, supplemental, and company-paid life insurance.
401(k) retirement savings plan
Role Highlights
Fully Remote!
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$65k-83k yearly est. Auto-Apply 60d+ ago
Non-CDL Delivery Driver
Hillyard 4.3
Columbus, OH job
Non- CDL Delivery Driver Hillyard, Inc. is currently taking applications for a Non-CDL Delivery Driver for our Operations team in Columbus, OH. Do you enjoy being behind the wheel and driving from location to location? Could you be described as friendly and a good communicator? Are you goal oriented, with good time management skills? If you answered “Yes” then the Hillyard Operations Team has the Career Opportunity for you. Essential Functions And Responsibilities:
Operate a Commercial Delivery Vehicle including loading and unloading within dock and street level environments utilizing either a pallet jack or forklift.
Report and assist with investigation of delivery inventory discrepancies and implement corrective action.
Read and respond to daily emails and/or other company communication channels.
Properly secure all cargo in a manner most conducive to the assigned delivery route.
Serve as key customer contact and communicate customer changes to the sales team.
Qualifications Include:
Two to four years of experience or training in the field.
Communication Skills
Attention to Detail
Excellent Driving Record
Computer Literacy: Basic Knowledge, ability to read and respond to emails.
Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area. What's in it for You:
Monday-Friday day shift schedule
Competitive salary and bonus program
Paid holidays
Paid time off programs
Industry leading 401(K) and profit-sharing program
Excellent medical, vision, dental
Getting Started
At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you're eager to embark on a fulfilling career with a thriving, stable company, don't hesitate - seize this opportunity and apply today! Your journey to greatness begins here! Click here to view a full position description Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$45k-54k yearly est. 4d ago
Rubber Product Specialist
Applied Industrial Technologies, Inc. 4.6
Columbus, OH job
Why Join Us? Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, company vehicle, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:
* A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country
* Professional development and training
* Team oriented company culture where it's called work for a reason but have fun in the process
* Join a local team with company backing
Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people?
Do you want to use your belt service, fabricator and / or conveyor knowledge and selling skills to help solve customer problems, answer their questions to build sales and customer satisfaction?
As a Rubber Products Specialist at Applied Industrial Technologies, you will use your strong customer service and conveyor belt technical skills to train, implement, and execute rubber products marketing programs. You'll spend time interacting with our team of Account Managers and their customers to determine their rubber products / conveyor needs and then help to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results!
Responsibilities
* Coordinate conveyor belt /rubber product initiatives with various Service Centers and Regional Managers
* Make rubber product / conveyor belt presentations to both internal associates and customers
* Conduct training for both internal associates and customers
* Make joint sales calls with the field sales staff
* Assist in the development of rubber product / conveyor belt data collection; interchange information, case histories, documented value-added benefits, and application data
* Partner in setting - and meeting/exceeding - sales target goals and execution
* Participate in installations and repairs
Requirements
* 3+ years of proven technical lightweight conveyor belt sales and service experience OR belt service, fabrication, installation experience
* Use of proper English grammar, written and verbal
* Ability to read / understand technical drawings
* Work independently and as part of a team
* Valid driver's license and clean driving record. Able to pass background check, drug test & DOT physical. Must be at least 21 yrs old
* HS Diploma or equivalent
* Training or presentation experience, a plus
* Work independently and as part of a team
* Listening, negotiating, and effective questioning skills
* Ability and desire to quickly learn new processes and system
* Ability / desire to travel 1-3 nights/month
Relocation assistance may be available for the right candidate.
When you join the Applied team, you will enjoy:
* Base salary and bonus opportunities
* Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
* Personalized training & development program
* Career development opportunities
#LI-AC1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$57k-73k yearly est. 15d ago
Household Sales Representative
Culligan International 4.3
Remote or Washington, IA job
Replies within 24 hours Benefits: * 401(k) matching * Bonus based on performance * Company car * Company parties * Employee discounts * Flexible schedule * Free uniforms * Health insurance * Paid time off * Vision insurance This role is a customer focused outside Residential Territory Manager position. Residential Territory Manager in this role perform Water Analysis, Product Demonstrations and Cold Calls using creative methods of Sales, Marketing and Appointment Setting. A positive attitude and the goal to provide "THE BEST" solution possible is the key to driving sales in this position.
Essential Job Functions:
* Creating revenue through sales:
* Make sales calls to customers and prospects within territory. Residential Sales Representative will be responsible for pro-actively generating appointments with both current customers and prospects.
* Sales calls will vary from cold call prospecting to formal sales presentations.
* Search for new sales opportunities within existing customer base and previous customers.
* Initiate sales calls to prospects with the purpose of generating new customers.
* Follow up on all new Residential construction projects bidding within the assigned territory.
* Follow up on all incoming Residential sales leads within 8 business hours.
* Follow up on sales promotions, mailings, email campaigns.
* Evaluate all revenue generating opportunities within a customer or prospect and make proposals as appropriate.
* Meet or exceed targets for sales quota, daily calls, contacts and other metrics as deemed by management.
* Follow the Residential Sales Process techniques to successfully generate sales.
* Pre-call planning to prepare for calls and maximize selling time during the day. Set objectives for sales calls.
* Utilize rapport building skills to create trust and credibility with the customer.
* Use probing questions to discover and evaluate customer's water needs.
* Test water to determine customers situation.
* Clearly explains result of tests to customers so that they understand their situation.
* Handle Objections
* Close sales.
* Ask for referrals.
* Follow up on all installed projects within 30 days of date of completion.
* Act in a professional manner.
* Appearance is neat and of a professional manner.
* Sales Results
* Achieve the annual Residential sales goal as provided by their Residential Sales Manager.
* Achieving the gross margin/profitability goals as provided by their Residential Sales Manager.
* Daily sales results must be sent to the appropriate supervisor daily and updated in the lead tracking system.
* Culligan Systems and Resources
* Provides necessary product application support to secure sales of Residential products.
* Use iPad and other presentation tools.
* Maintain a sufficient supply and required sales aids/kits.
* Writes orders clearly and completely.
* Uses Lead Tracking Application.
* Responsible for working with accounting personnel to establish credit criteria for new and existing accounts on an on-going basis.
Desired Skills and Experience:
* Basic proficiency with financial duties pertaining to business operations, including managing budgets and accounts payable/receivable
* Process development and implementation experience
* Firsthand leadership experience in a company amidst rapid growth
* Clean driving record
* Residential sales experience
* Plumbing license or WQA certification
* Knowledge of plumbing and/electronics
Education and Credential Requirements:
Education:
* A high school diploma or equivalent is required.
Physical Requirements:
* The ability to climb up and down a flight of stairs several times a day. Able to stand up to 8 hours a day with breaks. Able to lift up to 50 lbs. Must be able to sit in a vehicle for extended periods of time.
Flexible work from home options available.
Compensation: $45,000.00 - $75,000.00 per year
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$45k-75k yearly 14d ago
Sales Manager, Key Accounts
Culligan 4.3
Remote job
About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit ****************************
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
We are currently looking for an energetic, hardworking sales professional to perform the role of Sales Manager, Key Accounts, leading a team of Key Account Executives. This role requires excellent communication, organization, coaching, staff development, performance management, time management, internal relationship building and problem-solving abilities.Essential Functions
Responsible for achieving revenue quota for overall team quota.
Drive self-generated, outbound business growth.
Create a customer-oriented, high-performance sales culture through an appropriate combination of technology, teamwork and process.
Oversee and actively manage sales activities and key performance metrics on a daily basis.
Recruit, hire, evaluate, train and manage team in accordance to budget in support of exceeding revenue objectives.
Develop and execute a vertical-focused sales plan, dependably delivering monthly revenue targets.
Actively manage and drive funnel growth and provide reliable forecasts to senior management on a weekly basis.
Direct implementation and execution of sales policies and practices in accordance with company guidelines.
Collaborate with various internal departments to grow sales and maintain customer satisfaction.
Maintain regular and reliable attendance.
Qualifications
Minimum of 4 years of relatable management experience in sales or sales environment highly preferred.
Possesses excellent analytical skills.
Self-starter sales professional that can operate within company guidelines and work cross-functionally to achieve targeted performance objectives.
Extremely organized and detail oriented.
Ability to work in high-transaction, fast-paced environment.
Ability to travel within the US.
Exceptional verbal, written and follow-up skills.
A great attitude; outgoing and approachable personality.
Proficiency in Salesforce.com highly preferred.
Bachelor's degree.
Quench offers competitive salary and benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Applicants
Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. • Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ********************
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-69k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist - Field Dispatcher
Culligan 4.3
Remote or King of Prussia, PA job
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
Hybrid work model: Remote work 2 days a week, In King of Prussia office 3 days a week (for external candidates)
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
$46k-56k yearly est. Auto-Apply 19d ago
Predictive Maintenance Technician
Applied Industrial Technologies, Inc. 4.6
Columbus, OH job
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Minimum Requirements: The candidate will have at least two years of industrial or service experience, ideally in a maintenance-related field, with an emphasis on safety. The candidate must also be able to communicate effectively and professionally via email and technical reports using proper grammar, spelling, and syntax. High school diploma or equivalent is also required. We are willing to train a motivated candidate with the right attitude and aptitude. A personable demeanor is required.
Desired Attributes: An understanding of motors, pumps, fans, and bearings is desirable (general mechanical aptitude). At least 2-4 years of vibration testing and analysis is desired with ISO certification and Emerson/CSI test equipment (2130/2140) experience a plus.
Compensation is commensurate with experience.
Duties:
* Primary: Collect & analyze vibration data on a variety of industrial equipment (motors, fans, pumps, gearboxes, etc.)
* Understand spectral and time-waveform components for identifying faults
* Perform bump tests to determine natural frequencies
* Perform cross-phase analysis to determine comparative motion and differentiate similar faults
* Perform infrared thermography surveys on low and medium voltage electrical systems. OJT is available.
* Collect oil samples on a variety of industrial equipment (hydraulic systems, bearing housings, gearboxes, etc.)
* Collect deenergized electrical test data on low and medium voltage motor starter circuits (resistance to ground, resistance phase to phase, inductance phase to phase, capacitance to ground). OJT is available.
* Perform analysis and technical reporting on the above, meeting time requirements imposed both internally and by the customer
* Schedule service calls with customers and maintain a calendar
* Safeguard and maintain all company equipment
Physical Requirements:
* Be able to climb permanent ladders (up to 40 vertical feet), crawl, stretch, kneel, stand and walk for extended periods, at least 8 hours
* Be able to walk up/down stairs equivalent to 50-100 vertical feet.
* Lift and carry up to 50 pounds
* Work wearing a dust mask or respirator
* Work for 1-2 hours while wearing acid PPE, including raincoats or plastic suits with face shields.
* Be able to travel by airplane and/or drive to customer job sites (some drives between 4-8 hours depending on candidate & customer proximity)
* Be able to spend multiple nights out of town (overnight travel typically 35-45% after initial training period of 6 months, up to 75% during training period)
* Be able to work in a variety of environmental conditions (>90F,
Administrative Requirements:
* Basic computer skills (MS Word, MS Excel, MS Outlook, Adobe Acrobat)
* Good to excellent writing skills, grammar.
* Planning and scheduling time, including meeting deadlines
* Submitting expense reports and timesheets
Benefits: Typical and competitive. Also includes company laptop, mobile phone, credit card, and service vehicle
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$50k-59k yearly est. 60d+ ago
Senior Mechanical Engineer
Cleveland-Cliffs Steel 4.8
Columbus, OH job
Cleveland-Cliffs Steel has an immediate opportunity for a Senior Mechanical Engineer at our Columbus, Ohio facility. The Senior Mechanical Engineer will provide technical engineering expertise for the determination of the basic causes of equipment failures; the development and implementation of corrective actions; and for the establishment of appropriate maintenance procedures in order to improve equipment stability.
Summary of Responsibilities:
Provide engineering design and specifications for mechanical equipment and systems including but not limited to rotating equipment, piping systems, vessels, conveyors and other mechanical equipment.
Utilizes appropriate failure analysis techniques to determine root causes of equipment failures and initiates necessary corrective action to eliminate/reduce such failures.
Utilize various reliability tools in support of continuous improvement including leading or supporting key activities of the reliability program.
Assists in the planning of equipment outages, downturn repairs, and the establishment of maintenance shops; sets priorities to ensure timely, efficient repair/replacement of equipment. Assists in the establishments and assignment of preventive maintenance procedures for the proper care of equipment.
Responsible for maintaining a unit availability perspective and an equipment reliability strategy; this includes documenting problematic equipment and providing input and context for operational and maintenance activities.
Works closely with Operations and Technical personnel to ensure that drawings are updated in keeping with equipment modifications; to provide counsel for equipment redesign; and, to secure information necessary for the performance of the position.
Works with equipment suppliers and outside engineering to specify design requirements for new / modified equipment to improve operating performance and / or equipment reliability.
Coordinates the establishment of requirements, standards, and procedures for the equipment inspection; works closely with departmental inspectors and with the non-destructive testing / predictive technologies group for the proper, timely inspection testing of equipment as part of the overall effort to prevent for departmental spares ensuring inventory control; the maintenance and repair of such spares and the establishment of procedures to control spares and the establishment of procedures to control spares costs.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree in Mechanical Engineering or related Technical field with 5 to 7 years of professional experience, or 10 + years of professional experience in lieu of a degree.
Demonstrated equipment reliability knowledge.
Strong mechanical troubleshooting skills and experience.
Experience using an electronic Maintenance Repair Software System, and Microsoft Office, including Excel, Word, and PowerPoint.
Ability to perform maintenance and reliability studies and / or FMEA for existing and proposed replacement equipment.
Strong communication skills and the ability to collaborate and work well with others.
Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to *************************** or call **************** and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
$87k-109k yearly est. Auto-Apply 60d+ ago
Sales and Management Trainee - COMET
Applied Industrial Technologies, Inc. 4.6
Columbus, OH job
The opportunity: Our Career Opportunity and Management Employment Training (COMET) is the exclusive award-winning, fast-track training program of Applied Industrial Technologies. COMET is for those who desire a challenging role in the sales and distribution of industrial components. You will learn about the business from the ground up. Be part of an organization with a bright future.
Your training program will include 10 months of personalized training and coaching by managers and peers, many of whom started in the same position. You will receive product training and soft skills training in sales, communications, and customer service through one-on-one, small group, web-based methods, and on-the-job training. We will introduce you to our sales and operations processes, technology, and strong company culture focused on customer satisfaction, personal mastery, and individual/team contributions.
Our program, which runs from September through May of each year, has produced sales professionals, local managers, national account managers, regional managers and vice presidents for Applied. Our service center locations are flexible with the date of hire for their COMET associate. They will work with the ideal candidate to find a start date that is mutually beneficial. That means you will not need to wait until September to start a successful career with Applied.
POSITION REQUIREMENTS
* Bachelor's degree
* Valid driver's license and clean driving record
Preferred:
* Internship or related work experience in a customer-facing role
* Proven leadership skills
* Bachelor's degree in Business, Engineering Technology, or Communications
Desired characteristics:
* Strong desire to build a sales career
* Mechanical interest
* Results-oriented, attention to detail, and good time management skills
* Potential to fill leadership roles in the future
Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.
Different Voices. New Perspectives. Boundless opportunities. Applied is committed to offering equal employment opportunities for all applicants and employees based on their training, experience and overall qualifications and without regard to race, color, religion, gender, veteran or citizenship status, age, disability, national origin, or any other category protected by applicable law. We are also committed to a drug-free workplace. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. We value you, your background, and your unique experiences that help add to the richness of the Applied team.
Connect with a great stable company with strong performance and growth. We look forward to learning more about you and will respond to qualified candidates.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
$40k-46k yearly est. 60d+ ago
Equipment Service Supervisor
Hillyard 4.3
Columbus, OH job
Equipment Service Supervisor Hillyard, Inc. is currently taking applications for Equipment Service Supervisor for our Service team in Columbus, OH. Are you considered a strong leader? Can you be described as a problem solver? Do you enjoy working with your hands? If you answered “Yes” then the Hillyard Service Team has the Career Opportunity for you. Essential Functions And Responsibilities:
Assist in the development of employees and provide critical feedback related to their job performance.
Engage in and identify efficient and productive measures for assigned technicians.
Generate, read, and respond to daily emails and intentionally engage in other communication channels.
Continuous training and assistance with Technicians on technical questions and quality.
Establish and maintain relationships with key vendors, freight carriers, and corporate partners.
Troubleshoot inventory discrepancies within your Technician Base.
Direct department team in daily activity and manage associated performance to Service orders and customer satisfaction.
Identify opportunities for improvement and participate in work projects related to task improvement.
Qualifications Include:
Associates degree or two or more years of college level coursework.
2-4 years of supervisory experience or training in a related field.
Excellent communication skills.
Advance analytical skills.
Excellent troubleshooting skills.
Computer experience with Microsoft Suite including PowerBI, Teams, Planner, and SharePoint.
Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area. What's in it for You:
Monday-Friday day shift schedule
Competitive salary and bonus program
Paid holidays
Paid time off programs
Industry leading 401(K) and profit-sharing program
Excellent medical, vision, dental
Getting Started
At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you're eager to embark on a fulfilling career with a thriving, stable company, don't hesitate - seize this opportunity and apply today! Your journey to greatness begins here! Click here to view a full position description Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$51k-65k yearly est. 10d ago
Credit & Collections Manager
Applied Industrial Technologies, Inc. 4.6
Columbus, OH job
JOB SUMMARY: Responsible for overseeing the collection efforts of the Accounts Receivable department, managing a team of 6 - 8 collectors. Acts as liaison for collections activity to other department staff, managers and directors. Actively involved with the collection staff in contacting problem accounts to resolve issues.
Essential Functions & Responsibilities:
* Supervise, review, evaluate and schedule work for Collections staff.
* Work with the Controller and CFO to set collection goals and targets for the department.
* Develop and maintain procedural documentation for the collection function.
* Develop and maintain department KPI's to accurately assess the performance of the function, using informed data to report activity to department leadership.
* Implement collection policies and procedures to avoid excessive past due accounts and write-offs.
* Implement deadlines for invoicing and payment collection.
* Oversee and assist with short paid invoices, unapplied cash receipts, credit offsets, etc. to ensure customer accounts are up to date and accurate.
* Work closely with cash application and billing specialist to ensure customer accounts are accurately recorded.
* Ability to reconcile complex customer accounts to understand and correct issues causing past due amounts.
* Willingness and ability to train staff on best practices and procedures to effectively manage their portfolios.
Requirements:
* Working knowledge of Microsoft Office applications, including Excel, Outlook, and Word.
* Strong planning and problem-solving skills.
* Ability to analyze information and processes.
* Excellent verbal/written communication skills.
* Attention to detail.
Education and Experience:
* Preferred Bachelor's degree in Accounting, Finance, Management, or related field.
* 2 - 5+ years of high-volume accounts receivable experience required.
* 2 - 5+ years of supervisory experience in a high-volume operation of similar scope required.
Preferences:
* Experience leading teams of 5 or more.
* Epicor ERP
* HighRadius
* Billtrust
* Web Portals (Tungsten, Ariba, Coupa, Taulia, etc)
Essential Physical Functions/Equipment Used:
* Must be able to sit for long periods of time.
* Must be able to use standard office equipment proficiently, including but not limited to: desktop computer, phone system, printer, copier, fax machine, scanner, etc.
* Must be able to avoid fatigue while viewing computer monitor for uninterrupted long periods of time.
Come for the job, stay for the career. For immediate consideration-Apply Today!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
$49k-62k yearly est. 60d+ ago
Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Springfield, OH job
. Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
* Assist customers by phone and in person at our facility
* Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
* Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
* Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
* 6 months of customer service experience preferred
* Excellent telephone, and written skills, including English grammar
* Ability and desire to learn new systems and processes quickly
* Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
* High school diploma or equivalent
* Valid driver's license and clean driving record (MVR)
* SAP / ERP experience, preferred but not required
* Some knowledge of industrial distribution products and hydraulics, preferred but not required
* Attention to detail, accuracy, ability to multitask, sense of humor
* Ability to lift up to 50 lbs.
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
* Base salary and bonus opportunities
* Health, vision, and dental coverage, 401(k) w/ company match
* Paid vacation, sick time, and company holidays
* Tuition reimbursement
* Personalized training and development program
* Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$36k-42k yearly est. 1d ago
B2B Sales Representative
Culligan International 4.3
Remote or Grand Rapids, MI job
Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits: * Health Benefits: Medical, dental, and vision insurance coverage. * Retirement Planning: 401k plan with matching contributions. * Work-Life Balance
* Remote Flexibility
* Technology and Mobility: Company-provided smartphone, laptop, and mileage reimbursement.
Responsibilities
* Love to hunt & close new business B2B opportunities
* Generate appointments by daily prospecting
* Face to face cold calling
* Social media networking/appointment setting
* Prospecting phone calls
* Email/Video email prospecting & follow up
* Manage business activities/results in UNCO
Requirements
* Required Experience: Outside B2B sales experience and proficiency in cold calling or prospecting.
* Skills: Strong relationship-building and influencing skills.
Culligan - Overview
* Culligan rents the industry leading bottleless ice & water purifier, to commercial establishments such as office buildings, manufacturing facilities, medical/dental centers, hospitality, warehousing and any general business, that transforms normal tap water into refreshing purified drinking water thru our exclusive Culligan purification process.
* This "high end" purifier is an alternative to single use plastic bottles of water, antiquated water fountains, 5-gallon bottle water coolers and cheap filter machines. Customers receive a no-obligation onsite trial that has a 98% close rate with virtually no competition (the normal competition we encounter is the customer's current situation/status quo).
Flexible work from home options available.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$60k-71k yearly est. 7d ago
Territory Manager (Salisbury, MD)
Applied Equipment Solutions 4.6
Remote or Salisbury, MD job
Are you ready to take your career to the next level with a company that is at the forefront of innovative solutions? Applied Equipment Solutions is excited to announce an opening for a full-time Territory Manager in Salisbury, MD. Do you have a passion for building relationships and driving sales in a dynamic environment? If so, we invite you to apply and join our dedicated team, where you will make a significant impact while advancing your career in an ever-evolving industry!
GREAT PAY
We provide a base salary plus commission, allowing earnings between $50,000 and $200,000!
EXCELLENT BENEFITS
401(k) with company match
Bonus structure
Company phone
Dental, health, and vision insurance
PTO
Flexible schedules
Growth opportunities
Work from home opportunities
Gas card
INTRIGUED?
If you're excited about the possibility of impacting our success and growing your career, we invite you to apply and join us on this journey!
YOUR NEW ROLE AS OUR TERRITORY MANAGER
As a Territory Manager at Applied Equipment Solutions, you'll enjoy a balanced work schedule from 8 AM to 5 PM, Monday through Friday.
In your role as a Territory Manager, your day unfolds with a blend of strategic engagement and proactive problem-solving, where you maintain direct personal contact with all assigned accounts while actively fostering new relationships to enhance market access in the residential and light commercial sectors. Utilizing your excellent negotiation skills, you grow business opportunities while carefully adhering to margin targets, positioning your products and services as strategic advantages that meet customer needs effectively. You adeptly resolve customer relations problems and address client issues promptly, ensuring satisfaction and loyalty. Staying informed of market conditions, product innovations, and competitors' offerings through continuous training, you deliver value-added solutions that set you apart in the industry, reinforcing your reputation as a trusted partner in our client's success.
REQUIREMENTS
3+ years of experience in HVAC Sales
3+ years of experience in account management and sales
Strong communication skills
Computer skills, including Microsoft Office
Although not required, having a college degree, customer-facing experience, and fluency or experience in HVAC is a plus!
ABOUT OUR FAMILY AT APPLIED EQUIPMENT SOLUTIONS
Applied Equipment Solutions is a leading HVAC distributor in the Mid-Atlantic region, representing top brands like GE Air & Water, Samsung HVAC, and YORK. We're committed to providing exceptional HVAC products and solutions to both residential and commercial markets. Our company culture is centered around customer obsession, empowering our team, and supporting one another to achieve results. At AES, you'll be part of a team-oriented environment where your contributions are recognized and celebrated. We value growth, innovation, and the personal and professional success of our employees!
If you think this Territory Manager job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We value your time, so we won't ask you to fill out a long, drawn-out application. This initial application should take you less than 3 minutes to complete. Good luck!
Must have the ability to pass a background check.
$63k-81k yearly est. 60d+ ago
Key Account Sales Consultant (Public Sector)
MSC Industrial Direct Co., Inc. 4.5
Columbus, OH job
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :19556
Employment Type :Full Time
Job Category :Sales
Work Location :Columbus, OH
BRIEF POSITION SUMMARY:
Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential). The KPS will be assigned a portfolio of $2M -$5M in annual revenue with a focus on growing Public Sector sales, with current and new customers, in their geo-graphic territory. The KPS, aligns with Public Sector's three strategic goals: 1). Growth (double digits), 2). Become industry leader 3). Higher Performance Team. KPS role is required to build key customer relationships, identify business opportunities within Public Sector Vertical, negotiates and closes business deals and maintain extensive knowledge of current market conditions. The KPS will collaborate with AMPS, Program Mangers, and team managers to increase sales opportunities to maximize revenue. The KPS will manage and maintain customer relationships at ship to level with established and assigned Public Sector customers across designated territory.
DUTIES AND RESPONSIBILITIES
* Associate must spend 100% of their time on Public Sector Opportunities and Public Sector Accounts must account for 100% of the Total Portfolio. With limited guidance from AMPS and PS Team Manager, sells MSC products and services to ensure the achievement of individual and corporate sales and profit goals.
* Drives sales at all Public Sector account customer facilities within their assigned regions.
* Prepares and delivers sales presentations that address the customers' needs, and leads to sales growth within established, and new Public Sector accounts. Delivers Quarterly formal CIR (Continuous Improvement Report) presentations with key customers.
* Drives two-way communication - Engages the customer by deliberately linking their business priorities to our value proposition. Engages in dialogue with customers, constructively creating tension to help the customer learn how MSC can help them achieve their goals. Delivers insight convincingly and with authority.
* Leverages Individual Value Drivers - Understands and influence a wide range of customer stakeholders. Develops a distinct strategy for engaging critical stakeholders. Consistently demonstrates an ability to link supplier capabilities to specific, individual stakeholder objectives.
* Develops relationships with key Public Sector agencies within their region to become focal point for customer contact and MSC contact for their needs at local level. Maps out customer decision making process and key Point of Contacts.
* Gathers, organizes, and analyzes information of all Public Sector accounts within the assigned region, to work with AMPS and Public Sector Team Manager help create a business plan of growth.
* Demonstrates knowledge of Public Sector customers within their assigned areas in regard to the current market climate. Can make informed inferences about Public Sector customer needs based on understanding of the market or competitors.
* Establishes value before ROI/financial terms - Qualifies and quantifies the impact of maintaining the status quo or pursuing competitors' solutions. Quantifies value in terms of resolving an unrecognized problem or need, or costs of inaction. Rep's customers can articulate value proposition relative to competitive solutions.
* Drives Momentum -. Rallies internal resources to ensure deal momentum. Collaborates with customers to define next steps, coaching customers through the buying process. Attempts to rely on key stakeholders/mobilizers to drive action between sales calls.
* Create constructive tension by reframing how the customer thinks about their purchasing needs and compliance requirements. Leverage data and facts from research, benchmark data and best demonstrated practices to introduce new ideas which challenges the status quo and shows the customer it is them costing more than they may realize.
* Tailor presentations and commercial insight specific to customer's specific requirements, agency culture and contacts personality. Match contacts personality and deliver relevant messaging based on current purchasing needs and compliance requirements.
* Mandatory usage of our Customer Relationship Management (CRM) tool - Salesforce.com (SFDC) and adherence to prescribed actions under the MSC Sales Management Standards.
* Take control of the purchasing process by guiding the customer on next steps and anticipated roadblocks. Utilize best demonstrated practices regarding aligning stakeholders to drive consensus to your proposal.
* Identify and arm the mobilizer (influence and power beyond title) with toolkit to sell your solutions throughout their organization.
* Understand our customers' value propositions and key business objectives regarding growth and profitability. Understand the customers and industries they serve and use this information to cross-sell and up-sell.
* Research and comprehend industry trends that will impact customer. Become very knowledgeable and recognized as a Trusted Advisor on the industries served by our customers and how MSC can partner with them to deliver better results.
* KPS will develop and maintain relationships with contacts that are users, influencers, and decision makers. KPS will develop and maintain relationships with numerous contacts across different functional departments in each account.
* Team with Subject Matter Experts (SMEs) to deliver expertise and value relevant to specific categories of products and solutions.
* Deliver Costs Savings Documentation on a scheduled cadence to demonstrate value of differentiated services and solutions.
* Accurate, current management of content in funnel, win/loss, launch status, SFDC and other platforms for communicating business resource needs to the organization.
* Professional development training will be completed in a timely manner as assigned. Examples include account planning, company supported training or SFA training.
* Learns and fosters the MSC culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
* Cleary demonstrates can-do attitude toward supporting new initiatives and programs designed to meet customer needs. Proactive problem-solving approach as necessary to overcome obstacles for customer compliance, growth, and profitability.
* Participates in special projects and cross functional teams and performs additional duties as required.
* Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
* Participation in special projects and performs additional duties as required.
QUALIFICATIONS
What You Need:
* A Bachelor's Degree in Business, Industrial Distribution or the equivalent experience is required.
* 2 years demonstrated track record of success in Public Sector sales is preferred.
* Working knowledge of compliance requirements and continuous education to be up to date on industry and market events
* Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience.
Bonus Points If You Have:
* Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
* The ability to lift up to 50 lbs. is required.
* Physical activity such as pushing, pulling, bending, and climbing may be required periodically.
* This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI").
Other Requirements:
* Teaching for Differentiation
* Tailoring for Resonance
* Taking Control
* Customer Focus
* Decision Quality
* Drives Results
* Collaborates
* Develops Talent
* Communicates Effectively
* Instills Trust
* Action Oriented
* Manages Conflict
* Situational Adaptability
Compensation starting at 64,540.00 - 119,860.00 depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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American Energy Products may also be known as or be related to American Energy, American Energy Products, American Energy Products Co and American Energy Products, LLC.