The Culture At American Express

Information provided by the company
Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards across the globe. So, if you're ready to take on a challenge and make an impact, you owe it to yourself to grow your career here.
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We've also made a difference in the lives of our people, providing a culture of learning and teamwork, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to pursue a new career, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people.. The powerful backing of American Express.
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As one of the world's most widely recognized and respected brands, American Express is moving faster than ever to provide innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Our focus is to introduce new products and services to make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services.
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We are looking for innovative and self-driven engineers to join us, so we can do more cool stuff together. We promise that you will never be bored on our team.
We are a small but mighty team that are passionate about working collaboratively, travel, and of course airport lounges. Our pillars are Trust & Respect, Collaboration, Learning & Growth, Ownership, and Empathy.

American Express Overview

American Express Company (American Express) is a global service company. The Company's range of products and services includes Charge and credit card products, Expense management products and services, Consumer and business travel services, Stored value products, such as travelers cheques and other prepaid products, Network services, merchant acquisition and processing, servicing and settlement, and point-of-sale, marketing and information products and services for merchants, and fee services, including market and trend analyses and related consulting services, fraud prevention services, and the design of customized customer loyalty and rewards programs. It operates in four segments: U.S. Card Services, International Card Services, Global Commercial Services (GCS) and Global Network & Merchant Services (GNMS). American Express and its principal operating subsidiary, American Express Travel Related Services Company, Inc. (TRS), are bank holding companies. American Express, also known as AmEx, is an American multinational financial services corporation headquartered in Three World Financial Center, Manhattan, New York City, New York, United States. Founded in 1850, it is one of the 30 components of the Dow Jones Industrial Average. The company is best known for its credit card, charge card, and traveler's cheque businesses. Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the US. BusinessWeek and Interbrand ranked American Express as the 22nd most valuable brand in the world, estimating the brand to be worth US $14.97 billion. Fortune listed Amex as one of the top 20 Most Admired Companies in the World. American Express extended its reach nationwide by arranging affiliations with other express companies (including Wells Fargo - the replacement for the two former companies that merged to form American Express), railroads, and steamship companies.
The staff at American Express come from unusually diverse demographic backgrounds. The company is 51.6% female and 42.9% ethnic minorities. Despite its diversity in other areas, American Express employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 72.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. American Express has great employee retention with staff members usually staying with the company for 5.5 years. The average employee at American Express makes $86,421 per year, which is competitive for its industry and location. Some of its highest paying competitors, Morgan Stanley, Mastercard, and AIG, pay $103,933, $99,226, and $84,115, respectively.
Based in New York, NY, American Express is an industry leader with 63,700 employees and an annual revenue of $36.1B.

The Organization’s Mission

American Express mission statement is provide the world’s best customer experience every day.

American Express Reviews

Zippia Official Logo

5.0

Zippia UserMarch 2022

5.0

Zippia Official LogoZippia UserMarch 2022

What Do You Like About Working There?

I felt like I could bring myself to work. Amex was open to social issues that its employees face on a daily basis.

What DON'T You Like About Working There?

Bureaucracy
Zippia Official Logo

5.0

Zippia UserOctober 2021

5.0

Zippia Official LogoZippia UserOctober 2021

What Do You Like About Working There?

Employee Friendly and Flexible options to work

What DON'T You Like About Working There?

Bit more flexibility to get jobs abroad

What Are Your Favorite Benefits/Perks?

Good Salary
Zippia Official Logo

5.0

Zippia UserOctober 2021

5.0

Zippia Official LogoZippia UserOctober 2021

What Do You Like About Working There?

Work life balance, decent salary and benefits

What DON'T You Like About Working There?

Difficult to advance

What Are Your Favorite Benefits/Perks?

Didn’t really have a favorite
Zippia Official Logo

5.0

Zippia UserSeptember 2021

5.0

Zippia Official LogoZippia UserSeptember 2021

What Do You Like About Working There?

Team work great benefits get to live on the ship

What DON'T You Like About Working There?

N/A nothing it was a great experience

What Are Your Favorite Benefits/Perks?

Living on the ship
Zippia Official Logo

3.0

Zippia UserApril 2021

3.0

Zippia Official LogoZippia UserApril 2021

What Do You Like About Working There?

Working from home

What DON'T You Like About Working There?

They need more supervisors in lead positions.

What Are Your Favorite Benefits/Perks?

Working from home, Monday thru Friday
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The Team At American Express

Key People

Stephen Squeri

American Express Company Rankings

American Express is ranked #58 on the Best Finance Companies to Work For in New York list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

American Express Salaries

9.0
Salary Score
The national average salary for an American Express employee in the United States is $86,421 per year. Employees in the top 10 percent can make over $145,000 per year, while employees at the bottom 10 percent earn less than $51,000 per year.
Average American Express Salary
$86,421
yearly
$41.55 hourly
Updated November 18, 2022
$51,000
10%
$86,000
Median
$145,000
90%
Average Employee Earnings

Highest Paying Jobs At American Express

American Express Demographics Summary

9.9
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

American Express Gender Distribution

Male
Male
48%
Female
Female
52%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for American Express. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • American Express has 63,700 employees.

  • 52% of American Express employees are women, while 48% are men.

  • The most common ethnicity at American Express is White (57%).

  • 15% of American Express employees are Hispanic or Latino.

  • 13% of American Express employees are Asian.

  • The average employee at American Express makes $86,421 per year.

  • American Express employees are most likely to be members of the democratic party.

  • On average, employees at American Express stay with the company for 5.5 years.

Biggest American Express Locations

RankCityJob CountAvg. Salary
1New York, NY553$97,190
2Phoenix, AZ430$83,399
3Austin, TX76$83,815
4Columbus, OH70$78,673
5Indianapolis, IN65$78,031
6Chicago, IL26$83,392
7San Francisco, CA9$101,216
8Charlotte, NC7$80,651
9Los Angeles, CA5$97,181
10Dallas, TX4$82,729

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American Express Employee Political Affiliation

American Express employees are most likely to be members of the Democratic Party. The largest donation made to a political party by an American Express employee was by Brett Loper. Brett Loper donated $54,750 to the Republican Party.

American Express

Parties

Democratic Party

72.4 %
-

Republican Party

25.7 %
-

Minnesota Democratic–Farmer–Labor Party

1.1 %
-

Libertarian Party

0.3 %
-
Employee Political Donations
NameJob TitlePartyDonation
Brett LoperSenior Vice PresidentRepublican Party$54,750
David MorganGovernment Affairs ResearcherDemocratic Party$32,941
Laureen SeegerAttorneyDemocratic Party$24,300
Anre WilliamsExecutiveDemocratic Party$20,000
Kenneth ChenaultChief Executive OfficerDemocratic Party$18,000
Jeffrey CampbellChief Finance OfficerDemocratic Party$17,900
Arne ChristensonExecutiveRepublican Party$16,500
Susan ChapmanSenior Vice PresidentDemocratic Party$15,250
Mark CalifanoAttorneyDemocratic Party$14,700
David ClarkSenior Vice PresidentRepublican Party$14,450
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American Express Financial Performance

9.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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American Express Subsidiaries

Subsidiaries to American Express include Accertify and National Express Co Inc. Employees at the parent company, American Express, earn $86,421. In comparison, the salaries at Accertify and National Express Co Inc are $61,331 and $54,828.
Company
ascdesc
Average Salarydesc

Accertify

Salary Range41k - 90k$61k$61,331
National Express Co Inc
Salary Range37k - 80k$55k$54,828
$37k
$90k

Highest Paying American Express Competitors

Some of the competitors of American Express are Morgan Stanley, Mastercard, and AIG. The average salaries at Morgan Stanley rank the highest, with their employees earning an average salary of $103,933 per year. The employees at Mastercard earn an average yearly salary of $99,226 per year, and the salaries at AIG average $84,115 per year.

Frequently Asked Questions about American Express

When was American Express founded?

American Express was founded in 1850.

How many Employees does American Express have?

American Express has 63,700 employees.

How much money does American Express make?

American Express generates $36.1B in revenue.

What industry is American Express in?

American Express is in the banking financial services industry.

What is American Express's mission?

American Express's mission statement is "American Express mission statement is provide the world’s best customer experience every day."

What type of company is American Express?

American Express is a public company.

Who are American Express's competitors?

American Express competitors include Capital One, Bank of America, Mastercard, Wells Fargo, Discover, Fifth Third Bank, Citi, Charles Schwab, JPMorgan Chase & Co., Ameriprise Financial, Western Union, MassMutual, Morgan Stanley, Genworth, Voya Financial, Prudential Financial, MetLife, Commerce Bank, USAA, AIG.

Who works at American Express?

Stephen Squeri (CEO)

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American Express FAQs

Does American Express Drug Test?

Yes, American Express does a drug test prior to an offer of employment. American Express is a drug-free workplace. After your offer of employment is extended, you will have 48 hours to go to a lab to give a urine sample for testing.

Does American Express Hire Felons?

Yes, American Express hires felons on a case-by-case basis, but certain offenses may create barriers. For example, a criminal record for theft or fraud may create difficulties.

American Express will perform a background check prior to an offer of employment to look for misdemeanor and felony convictions at both the state and federal level. The background check company will also include contacting your previous employers and verifying your employment, so you need to provide accurate and verifiable information.

How Do You Answer "Why Are You Interested In Working For American Express"?

You answer "why are you interested in working for American Express" by expressing your desire to work for a nationally recognized company that is fully committed to inclusion and diversity.

How Do You Write A Cover Letter For A Job At American Express?

You write a cover letter for a job at American Express by focusing on your leadership skills and your desire to use those skills to create a meaningful and unique career. American Express believes that with the right backing, people and businesses have the power to progress in incredible ways.

How Old Do You Have To Be To Work At American Express?

You have to be 18 years old to work for American Express, and some positions require a minimum of a bachelor's degree.

For entry-level positions, American Express is looking for people who have diverse life experiences that they can bring to work every day, and who share a goal of solving problems with creative ideas.

What Benefits Does American Express Offer?

American Express offers insurance benefits to full-time employees. Benefits include:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Long-term disability insurance

What Is The Dress Code At American Express?

The dress code for American Express corporate positions is business casual. Examples of appropriate business casual clothing include:

  • Polos or other collared shirts

  • Sweaters

  • Business dress pants (khakis, twill)

  • Knee-length skirts or dresses

  • Cardigans

  • Blazers

  • Closed-toed shoes

  • Dress sandals

What Is The Hiring Process At American Express?

The hiring process at American Express varies by position and usually takes one to two weeks from start to finish. The first step is to submit an application using the career page of the company website. You will need to create a profile on the career page before submitting your application.

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Zippia gives an in-depth look into the details of American Express, including salaries, political affiliations, employee data, and more, in order to inform job seekers about American Express. The employee data is based on information from people who have self-reported their past or current employments at American Express. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by American Express. The data presented on this page does not represent the view of American Express and its employees or that of Zippia.

American Express may also be known as or be related to American Express, American Express Company, American Express Ventures and american express trs, company inc.