Business Analyst jobs at American Express - 30 jobs

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Business Intelligence Analyst focused on Member Value, you will be pivotal in elevating member experiences through comprehensive, end-to-end analytics. Your core responsibilities will involve transforming complex data into clear, actionable insights through advanced visualization and reporting techniques. You will uncover critical trends and patterns to drive higher member satisfaction and value, refine service strategies, and optimize performance. You will collaborate closely with business leaders to define key performance indicators (critical metrics) and reporting requirements. This role offers a unique opportunity to employ your analytical expertise, visualization skills, and reporting capabilities to shape the future of member experience with impactful, data-driven insights. Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Creates specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and lead multi-functional teams to address business issues. Prototypes' solutions for displaying information based on business needs. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads and participates in gathering complex and often unique business requirements by partnering with customers to define the business problem and data needs. Applies an advanced understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection. Strategically partners and works with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices. Applies data visualization standard methodologies - often selecting the right data ‘tool for the job' to identify and interpret trends or patterns while following standard Enterprise branding. Understands the value of prototyping, usability, and the end-user experience to enhance the impact of the final data visualization product (dashboard, report, insight, or analysis). Acts as a trusted data visualization advisor to the collaborator/end-user in order to drive business value. Provides system thinking to influence relevant data, information, and application architecture decisions. May serve as an Agile champion who is responsible for the methodology, execution, and team education on standard processes. May provide internal team leadership by providing guidance on business intelligence tools, techniques and processes. Actively participates in industry, COE, or other discipline-relevant groups/panels to stay ahead of industry trends and share standard methodologies with team. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.) Demonstrated experience in the identification of innovative ways to address moderately complex business problems and solutions. Advanced experience developing business work that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Confirmed, expert ability to use or build business knowledge through substantial partnerships at the individual contributor, leadership, and EMG levels. Demonstrated expert-level interpersonal skills with the ability to deliver presentations to all levels of management. Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Extensive experience in designing, developing, and maintaining dynamic dashboards, insightful reports, and compelling data visualizations. Solid ability to work with data generated from various member touchpoints, including digital channels and contact centers, to understand the well-rounded member experience. Extensive experience with data visualization and business intelligence platforms such as Tableau is highly preferred Strong proficiency in SQL for data querying, extraction, and manipulation The ability to translate complex data into clear, actionable narratives and recommendations that drive significant change. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. The Opportunity As a Business Analyst Intern, you will support senior business analysts and project teams in tasks such as gathering and documenting requirements, conducting data analysis, and helping with project documentation and communication. Job Responsibilities * Assist with the elicitation and documentation of business requirements through interviews, surveys, and workshops: * Participate in the creation and maintaining of detailed requirement documents, user stories, and process flows. * Assist in collaborating with stakeholders to obtain and document functional and non-functional needs. * Contribute to developing and maintaining a knowledge base of the customer's business processes, systems, and functions. * Grow in understanding of process modelling, including the use of appropriate modelling tools, techniques, and standards. * Assist the development team in breaking down features into user stories with acceptance criteria. * Establish relationships with business partners, teammates, and other members of the IT organization. * Perform other duties as assigned. Minimum Qualifications * Entering at least 2nd year of higher education pursuing a degree in Computer Science or related field. * Strong problem-solving skills. * Ability to adapt to changes in priorities. * Customer-service focus and quality orientation * Self-motivated, takes initiative, and passionate about learning/trying new technologies. * Sense of personal accountability. What to Expect As an intern, you'll have the opportunity to connect with other interns, managers and leaders at MassMutual Ascend while gaining hands-on experience in your area of focus. * Focused one-on-one meetings with your manager. * Ongoing opportunities for development and learning. * Working in a fast-paced environment with available flexible work schedules. * A place to grow your career in a culture that inspires, rewards and develops employees. * Small company feel with a focus on meeting customer's needs today and also well into the future. * Propose your own ideas on projects. #LI-MM1 Why Join Us. At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community. MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply. At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. The Opportunity MassMutual Ascend's Policy Research team is looking for a detail-oriented individual to join the team as a Senior Business Research Analyst. As a Senior Business Research Analyst, you will focus on excellent customer service through a low volume of phone calls and written verification. The Senior Business Research Analyst will review and process documentation within our Annuity, Variable, and Pension blocks of business, along with creating and managing reports. You will have flexible, hybrid work arrangements based out of our downtown Cincinnati, OH office. Job Responsibilities Actively gains and maintains advanced knowledge of the various regulations and reporting requirements for the products/services the company maintains. Applies knowledge to prepare and/or verify various customer and regulatory statements, summaries, transactions, tax forms, etc. for accuracy and compliance with company and regulatory guidelines. This may include working with vendors/IT to process client output and maintain client records. Researches and resolves customer complaints, error report output, tax reconciliation, and/or other issues escalated from customer service, policy service, new business, etc. Documents methods/processes to resolve issues, may process corrections into the appropriate company systems. Identifies and recommends potential training and/or process improvement needs to management. Responds to correspondence, complaints and information requests via telephone, e-mail, fax, regular mail. Reviews and releases processed transactions to assure accuracy and timely processing while working within narrowly defined limits. Ensures that disbursements are conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed. Participates in processes/projects such as reviewing and/or testing impact to current policies/practices for system installs/upgrades, changes in regulator environment, etc. Builds partnerships with all areas of the business in order to effectively address policy issues. Applies knowledge of policies and procedures and utilizes general understanding of the business and organization. Complies with company and regulatory guidelines. Provides guidance, technical advice, training and assistance to lower-level positions and other functional areas. Maintains client records, returns, reports, and other related information in administering client business. Performs other duties as assigned Minimum Qualifications Associate Degree or equivalent. Bachelor's Degree preferred in Business, Accounting, or related discipline. 3 to 5 years of related experience. Currently holds Series 6 or must obtain Series 6 within 6 months hire. What to Expect Focused one-on-one meetings with your manager Ongoing opportunities for development and learning Working in a fast-paced environment with available flexible work schedules A place to grow your career in a culture that inspires, rewards and develops employees Small company feel with a focus on meeting customer's needs today and also well into the future #LI-MM1 Why Join Us. At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community. MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply. At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer: USAA Federal Savings Bank Tasks: Collaborate with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment. Create robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations. Execute tests and troubleshoot issues to identify the root cause of the resulting problem. Triage and report system defects identified in the testing plan to appropriate stakeholders in IT. Maintain leadership informed on testing status. Provide an objective review of testing activities and results. Make applicable recommendations to deliver a superior product. Serve in an advisory capacity to internal staff and resolve escalated issues as they arise. Set expectations on testing activities and adhere to timelines related to testing. Serve as a resource to less experienced team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. May telecommute. Requirements: Will accept a Bachelor's degree in Electronics Engineering, Software Engineering or related field and 4 years of experience in the job offered or in a related occupation. Position requires: Bank Disputes testing performing functional, regression and user acceptance testing; Leading a team of testers driving capacity planning of test execution; Software Development Life Cycle (SDLC); Software Testing: unit, smoke, sanity, integration, functional, regression, and web application testing; JIRA; qTest; Microsoft Visio; Eclipse IDE; Microfocus Unified Functional Testing (UFT); IBM Personal Communications; HP ALM (Quality Center); Testing methodologies - agile and waterfall; Banking products within a financial service organization; U.S. banking laws and regulations: Regulation Z; Regulation B; Regulation E; Fair and Accurate Credit Transactions Act (FACTA); Fair Debt Collection Practices Act (FDCPA); Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); Telephone Consumer Protection Act (TCPA); Fair Credit Reporting Act (FCRA); Consumer Financial Protection Bureau (CFPB); Equal Credit Opportunity Act (ECOA); Fair Credit Billing Act (FCBA); and National Automated Clearinghouse Association (NACHA). Worksite: 9800 Fredericksburg Road, San Antonio TX 78288 Relocation assistance is Not Available for this position. This position is eligible for the Employee Referral Program. #DNP Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: + Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. + Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. + Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. + Train team members on processes, tools, and reporting techniques to improve operational efficiency. + Review, research, and provide information and solutions for payment-related inquiries. + Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. + Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. + Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. + Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. + Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: + Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. + Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. + Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. + Knowledge of payment network rules, operational process, and technical communication protocols. + Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). + Excellent analytical skills, written and oral communication skills, and presentation skills. + Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 54,400.00 - 111,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. **Job Responsibilities** + Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. + Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. + Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. + Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. + Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. + Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. + Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. + Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. + Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on business analysis concepts and 3+ years applied experience. + Experience in technical program delivery, product management, solutions analysis, or related field. + Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. + Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. + Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. + Strong problem-solving and quantitative analysis skills. + Excellent verbal and written communication skills. + Familiarity with Agile methodologies and product-oriented organizations. **Preferred qualifications, capabilities, and skills** + Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. + Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. + Technical program delivery, innovation, program/project management, product management or solutions analysis. + Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. + Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. + Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills Formal training or certification on business analysis concepts and 3+ years applied experience. Experience in technical program delivery, product management, solutions analysis, or related field. Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. Strong problem-solving and quantitative analysis skills. Excellent verbal and written communication skills. Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. Technical program delivery, innovation, program/project management, product management or solutions analysis. Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills Formal training or certification on business analysis concepts and 3+ years applied experience. Experience in technical program delivery, product management, solutions analysis, or related field. Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. Strong problem-solving and quantitative analysis skills. Excellent verbal and written communication skills. Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. Technical program delivery, innovation, program/project management, product management or solutions analysis. Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.

Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills. **Job responsibilities** + Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies + Collaborate with senior leadership to understand strategic goals and translate them into architectural plans. + Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge. + Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security). + Create high-level design artifacts, including value streams, business capability models, process models, and data flows. + Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards. + Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements. + Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert. + Champions the firm's culture of diversity, opportunity, inclusion, and respect **Required qualifications, capabilities, and skills** + Formal training or certification on business architecture concepts and 5+ years applied experience. + Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment. + Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions. + Strong analytical and problem-solving skills. + Deep knowledge in one or more software, applications, and architecture. + Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) + Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives + Knowledge of industry standards and regulatory initiatives. + Proactive and self-motivated, with ability to work independently and as part of a team. + Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines + Experience leading a product as a Product Owner or Product Manager. **Preferred qualifications, capabilities, and skills** + Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210682318 JobSchedule: Full time JobShift: Day : Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills. Job responsibilities * Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies * Collaborate with senior leadership to understand strategic goals and translate them into architectural plans. * Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge. * Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security). * Create high-level design artifacts, including value streams, business capability models, process models, and data flows. * Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards. * Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements. * Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert. * Champions the firm's culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on business architecture concepts and 5+ years applied experience. * Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment. * Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions. * Strong analytical and problem-solving skills. * Deep knowledge in one or more software, applications, and architecture. * Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) * Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives * Knowledge of industry standards and regulatory initiatives. * Proactive and self-motivated, with ability to work independently and as part of a team. * Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines * Experience leading a product as a Product Owner or Product Manager. Preferred qualifications, capabilities, and skills * Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.

Step into the role of an Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Business Architect at JPMorgan Chase within Corporate Technology: Corporate Oversight & Governance Technology (COGT), you will utilize your expertise to advance and develop architecture platforms using modern cloud-based technologies. Your responsibilities will include supporting the implementation of strategic global solutions and working collaboratively with colleagues across the organization to achieve best-in-class outcomes through your advanced architectural skills. Job responsibilities Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies Collaborate with senior leadership to understand strategic goals and translate them into architectural plans. Propose innovative solutions and improvements to existing systems and processes to maintain a competitive edge. Ensure that the business architecture integrates seamlessly with other enterprise architecture domains (applications, data, infrastructure and security). Create high-level design artifacts, including value streams, business capability models, process models, and data flows. Ensure that the proposed solutions are scalable, maintainable, and align with the organization's architectural standards. Collaborate across business stakeholders and technical teams to ensure clear communication and understanding of requirements. Establish and enforce architectural standards, guidelines, and best practices across COGT, and as the Business Architect, serve as the organization's go-to subject matter expert. Champions the firm's culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on business architecture concepts and 5+ years applied experience. Strategic thinker with a passion for business strategy and business processes and a background in designing and implementing solutions in a complex environment. Experienced in financial services, ideally with exposure to Compliance, Controls Management, Regulatory Engagement or Operational Risk functions. Strong analytical and problem-solving skills. Deep knowledge in one or more software, applications, and architecture. Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Excellent communication and interpersonal skills. Ability to present and effectively communicate to Senior Leaders and Executives Knowledge of industry standards and regulatory initiatives. Proactive and self-motivated, with ability to work independently and as part of a team. Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines Experience leading a product as a Product Owner or Product Manager. Preferred qualifications, capabilities, and skills Interest in innovative technologies and how these can be applied, e.g. Generative AI and Agentic AI.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: + Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. + Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. + Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. + Train team members on processes, tools, and reporting techniques to improve operational efficiency. + Review, research, and provide information and solutions for payment-related inquiries. + Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. + Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. + Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. + Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. + Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: + Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. + Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. + Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. + Knowledge of payment network rules, operational process, and technical communication protocols. + Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). + Excellent analytical skills, written and oral communication skills, and presentation skills. + Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 54,400.00 - 111,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: * Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. * Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. * Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. * Train team members on processes, tools, and reporting techniques to improve operational efficiency. * Review, research, and provide information and solutions for payment-related inquiries. * Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. * Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. * Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. * Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. * Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: * Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. * Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. * Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. * Knowledge of payment network rules, operational process, and technical communication protocols. * Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). * Excellent analytical skills, written and oral communication skills, and presentation skills. * Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 54,400.00 - 111,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team that will help us create, refine and optimize prompts to generate accurate, relevant and effective output from in-house AI models, aligned with creative briefs and brand guidelines. As a Prompt Engineer on the Brand Operations AI Transformation team, you'll work with creatives, marketers, project managers and more as a subject-matter-expert on optimized prompt writing, helping us work smarter, reducing time spent on manual tasks while delivering engaging, brand-aligned creative to millions of customers. You'll sit at the intersection of creativity, technology and innovation, helping us create, refine and optimize prompts that generate accurate, relevant and effective output from in-house AI models, aligned with creative briefs and brand guidelines. We're looking for a combination of tech-savvy, exceptional writing and storytelling, and a passion for problem-solving to help us bring AI transformation to life for our Brand organization!! **Job responsibilities** + Develop, test and refine text-based prompts for LLMs and other generative AI tools to ensure AI models produce high-quality, accurate and relevant content. + Monitor and analyze AI output, making data-driven adjustments to improve the prompt generation process and overall system performance. + Work with content creators to apply prompt engineering techniques for specific applications like drafting short- and long-form copy, text-to-image, presentation decks, automated summaries and much more. + Work with other Brand, Marketing, Data and Creative teams, as well as firmwide AI integration to identify use cases and integrate AI tools into products and workflows. + Build and maintain an internal library of successful prompts and syntax guidelines for consistent and organized use. + Stay current with the latest advancements in AI, ML and natural language processing to incorporate new techniques and best practices. + Evaluate AI-generated content for potential biases, ethical issues or inaccuracies, and adjust prompts to mitigate risks. Act as a bridge between human intent and AI technology. + Work with creative technologists and project managers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. + Prepare and present reports on AI performance, prompt effectiveness and development progress to relevant teams. **Required qualifications, capabilities and skills:** + Bachelor's degree + Solid understanding of Natural Language Processing (NLP), Machine Learning (ML) and AI concepts. + Ability to write clear and specific instructions for NLP models. + Exceptional written and verbal communication skills required; must be fluent in English with strong understanding of language syntax and meaning. + Proficient in balancing "right" and "left" brain creativity-acting as a bridge between human intent and AI technology. + Analytical problem solver who also understands creative, with a love for teaching and communicating their findings to others. + Adaptability and continuous learning mindset to keep up with evolving AI trends and technologies. **Preferred qualifications, capabilities and skills:** + 1+ years of experience crafting prompts for LLMs or other generative AI tools. + 3 or more years in writing-based role. + Experience with generative AI tools (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. + Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). + Familiarity with creative collaboration workspaces/tools (i.e., Figma). Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $80,750.00 - $135,000.00 / year

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team that will help us create, refine and optimize prompts to generate accurate, relevant and effective output from in-house AI models, aligned with creative briefs and brand guidelines. As a Prompt Engineer on the Brand Operations AI Transformation team, you'll work with creatives, marketers, project managers and more as a subject-matter-expert on optimized prompt writing, helping us work smarter, reducing time spent on manual tasks while delivering engaging, brand-aligned creative to millions of customers. You'll sit at the intersection of creativity, technology and innovation, helping us create, refine and optimize prompts that generate accurate, relevant and effective output from in-house AI models, aligned with creative briefs and brand guidelines. We're looking for a combination of tech-savvy, exceptional writing and storytelling, and a passion for problem-solving to help us bring AI transformation to life for our Brand organization!! Job Responsibilities Develop, test and refine text-based prompts for LLMs and other generative AI tools to ensure AI models produce high-quality, accurate and relevant content. Monitor and analyze AI output, making data-driven adjustments to improve the prompt generation process and overall system performance. Work with content creators to apply prompt engineering techniques for specific applications like drafting short- and long-form copy, text-to-image, presentation decks, automated summaries and much more. Work with other Brand, Marketing, Data and Creative teams, as well as firmwide AI integration to identify use cases and integrate AI tools into products and workflows. Build and maintain an internal library of successful prompts and syntax guidelines for consistent and organized use. Stay current with the latest advancements in AI, ML and natural language processing to incorporate new techniques and best practices. Evaluate AI-generated content for potential biases, ethical issues or inaccuracies, and adjust prompts to mitigate risks. Act as a bridge between human intent and AI technology. Work with creative technologists and project managers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. Prepare and present reports on AI performance, prompt effectiveness and development progress to relevant teams. Required qualifications, capabilities and skills: Bachelor's degree Solid understanding of Natural Language Processing (NLP), Machine Learning (ML) and AI concepts. Ability to write clear and specific instructions for NLP models. Exceptional written and verbal communication skills required; must be fluent in English with strong understanding of language syntax and meaning. Proficient in balancing “right” and “left” brain creativity-acting as a bridge between human intent and AI technology. Analytical problem solver who also understands creative, with a love for teaching and communicating their findings to others. Adaptability and continuous learning mindset to keep up with evolving AI trends and technologies. Preferred qualifications, capabilities and skills: 1+ years of experience crafting prompts for LLMs or other generative AI tools. 3 or more years in writing-based role. Experience with generative AI tools (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). Familiarity with creative collaboration workspaces/tools (i.e., Figma).

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Fifth Third Bank's Regulatory Reporting Quality Assurance department is responsible for performing independent and objective review and challenge of the Bank's Regulatory Reporting processes. The Quality Assurance department's scope and activities are focused on Fifth Third's Regulatory Reporting function and other departments/teams who are responsible for or contribute to a regulatory reporting filing. The Regulatory Reporting Quality Assurance program includes the following key components: + Review of Foundational Standards, Governance and Oversight + Risk assessment + Plan and scope of report review coverage + End to end transaction testing + Review Issue Management identification, tracking and remediation + Continuous monitoring of the Regulatory Reporting process + Review the cross-report quality control process Responsibilities include executing planning, testing, reporting and wrap-up activities on each quality assurance review of highly complex regulatory reports in accordance with established standards. Individuals in this role work as an individual contributor, often in a team environment, in the given engagements. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensure that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Participate in the execution of all quality assurance review activities such as planning, testing, reporting and wrap up phases in compliance with the Regulatory Reporting Quality Assurance methodology / standards and within the established timeframes. + Work with senior quality assurance staff to design test plans and review test results. + Participate in documenting business processes and technology management processes related to the activity/report being reviewed. Execute testing of foundational controls to assess adequacy of control design and operational effectiveness in managing risk. + Develop project management skills. + Accumulate evidence to support the quality assurance review conclusions through high quality documentation and work papers. + Work with senior quality assurance staff to develop findings and recommendations for inclusion in the quality assurance review report. + Use knowledge of risk and control concepts and industry trends to identify control deficiencies and recommendation process improvement ideas. Participate in the regulatory reporting issue follow-up processes. + Participate in the communication information to management through periodic update meetings, presentations, and quality assurance review reports. + Monitor Regulatory Reporting policies and procedures for compliance with Agency issued reporting requirements. + Establish, foster and maintain working relationships with peers and supervisory management within the business line and cross-functional lines to support an effective workflow and continuous communications. Deliver value to internal and external customer. + Assist in the identification and continuous monitoring of risks and other potential exposures to the Bancorp. Assist in the execution of continuous monitoring activities that effectively assesses changing risk and the impact on internal controls and planned quality assurance review activities. + Develop line of business and industry knowledge base and expertise to keep current on existing and emerging issues; apply this knowledge for the benefit of the Bank's risk-based quality assurance review program. + Assist management in continuous improvement of the quality assurance review function through special projects and process development activities. + Contribute to team effort by willingly sharing knowledge, being open to new ideas, applying knowledge in daily work, and building strong partnerships for learning and knowledge sharing. + Perform other tasks as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor's degree with a focus on Accounting, Finance or Information Technology. + One - two years' bank Audit, Accounting, Financial Reporting or large public accounting firm experience or three+ years' of general financial services industry experience. + Banking or financial services experience preferred. + Encouraged to pursue CPA, CIA or relevant certification. + Proficient with MS-Windows and other related PC applications. Possess the desire and ability to learn mainframe applications and automate data analysis tools and techniques. + Strong written and oral communication skills. + Demonstrated leadership, coaching and project management skills. + Results and goal oriented, possessing sound judgment and ability to apply logical/critical thought processes when developing business solutions. + Demonstrated ability to work both individually and in a team environment and display a positive business presence and sound judgment with management and external personnel. + Ability to maintain independence and objectivity in all aspects of position. #LI-BP1 Regulatory Reporting QA Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Fifth Third Bank's Regulatory Reporting Quality Assurance department is responsible for performing independent and objective review and challenge of the Bank's Regulatory Reporting processes. The Quality Assurance department's scope and activities are focused on Fifth Third's Regulatory Reporting function and other departments/teams who are responsible for or contribute to a regulatory reporting filing. The Regulatory Reporting Quality Assurance program includes the following key components: * Review of Foundational Standards, Governance and Oversight * Risk assessment * Plan and scope of report review coverage * End to end transaction testing * Review Issue Management identification, tracking and remediation * Continuous monitoring of the Regulatory Reporting process * Review the cross-report quality control process Responsibilities include executing planning, testing, reporting and wrap-up activities on each quality assurance review of highly complex regulatory reports in accordance with established standards. Individuals in this role work as an individual contributor, often in a team environment, in the given engagements. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensure that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: * Participate in the execution of all quality assurance review activities such as planning, testing, reporting and wrap up phases in compliance with the Regulatory Reporting Quality Assurance methodology / standards and within the established timeframes. * Work with senior quality assurance staff to design test plans and review test results. * Participate in documenting business processes and technology management processes related to the activity/report being reviewed. Execute testing of foundational controls to assess adequacy of control design and operational effectiveness in managing risk. * Develop project management skills. * Accumulate evidence to support the quality assurance review conclusions through high quality documentation and work papers. * Work with senior quality assurance staff to develop findings and recommendations for inclusion in the quality assurance review report. * Use knowledge of risk and control concepts and industry trends to identify control deficiencies and recommendation process improvement ideas. Participate in the regulatory reporting issue follow-up processes. * Participate in the communication information to management through periodic update meetings, presentations, and quality assurance review reports. * Monitor Regulatory Reporting policies and procedures for compliance with Agency issued reporting requirements. * Establish, foster and maintain working relationships with peers and supervisory management within the business line and cross-functional lines to support an effective workflow and continuous communications. Deliver value to internal and external customer. * Assist in the identification and continuous monitoring of risks and other potential exposures to the Bancorp. Assist in the execution of continuous monitoring activities that effectively assesses changing risk and the impact on internal controls and planned quality assurance review activities. * Develop line of business and industry knowledge base and expertise to keep current on existing and emerging issues; apply this knowledge for the benefit of the Bank's risk-based quality assurance review program. * Assist management in continuous improvement of the quality assurance review function through special projects and process development activities. * Contribute to team effort by willingly sharing knowledge, being open to new ideas, applying knowledge in daily work, and building strong partnerships for learning and knowledge sharing. * Perform other tasks as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's degree with a focus on Accounting, Finance or Information Technology. * One - two years' bank Audit, Accounting, Financial Reporting or large public accounting firm experience or three+ years' of general financial services industry experience. * Banking or financial services experience preferred. * Encouraged to pursue CPA, CIA or relevant certification. * Proficient with MS-Windows and other related PC applications. Possess the desire and ability to learn mainframe applications and automate data analysis tools and techniques. * Strong written and oral communication skills. * Demonstrated leadership, coaching and project management skills. * Results and goal oriented, possessing sound judgment and ability to apply logical/critical thought processes when developing business solutions. * Demonstrated ability to work both individually and in a team environment and display a positive business presence and sound judgment with management and external personnel. * Ability to maintain independence and objectivity in all aspects of position. #LI-BP1 Regulatory Reporting QA Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. **Responsibilities:** + Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services + Drive Root Cause Analysis (RCA) post restoration of service + Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks + Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary + Provide technical/strategic direction and act as advisor/coach to lower level analysts + Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices + Responsible for overall operating system applications + Contribute to technical direction and strategic decisions + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement + Ability to communicate technical concepts to non-technical audience + Ability to work with virtual and in-person teams, and work under pressure or to a deadline + Experience in a Financial Services or large complex and/or global environment preferred + Effective written and verbal communication skills + Effective analytic/diagnostic skills **Education:** + Bachelor's/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Infrastructure ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Delaware Ohio United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $90,080.00 - $135,120.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 23, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.