CONNECT Customer Service Representative
American Family Connect Property and Casualty Insurance Company job in Madison, WI
In this experienced level role, you will report to the Customer Service Manager. Your start date will be 12/1/2025. You will be the first contact for CONNECT customers (advisors, clients, and relationship partners) for service issues, requests, procedures, and account information. You will communicate directly with customers to research questions, open issue resolution cases, and resolve higher-level problems over the phone. You will provide exceptional customer service, resolve conflicts while being results driven and having a growth mindset.
In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to our office location in Madison, WI 53783. You are required to be proximate to Madison because on occasion you may be asked to travel to that office for in person engagement activities such as team meetings, trainings, and culture events. Any change from your current location, as discussed at the time of your hire, must be approved by your leadership.
The in-person training will be in Madison, WI for approximately 8-12 weeks. The hours for training will be 9:00am - 5:30pm Central Time Monday through Friday. Your schedule after training includes a 9-hour Monday and a 7-hour day during that same week to ensure a 40-hour work week. You would also work every 3rd Saturday from the initial Saturday scheduled. You would receive a day off in the week following the Saturday you work. This permanent shift would start after training has been completed and would be in place until further notice. Specific schedules will be discussed in the interview and assigned at the time of offer.
Position Compensation Range:
$25.00 - $31.25
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities
You will ensure that all relevant information is gathered and entered to ensure prompt resolution. Receive guidance from coaches on a frequent basis to process requests.
You will develop an understanding of procedures to educate clients and advisors on newly enacted services, as they arise, to facilitate efficient self-service.
You will be an important resource for customers on company or product policies and systems and troubleshoot simple usability issues raised by customers.
You will refer more complex issues to appropriate service partners.
Specialized Knowledge & Skills Requirements
Demonstrate experience providing customer-focused solutions or support.
Demonstrated written and spoken communication skills.
Demonstrated ability managing multiple priorities in a fast-paced environment.
You will troubleshoot and resolve issues.
Licenses: P&C Producer license strongly preferred but not required. Employees are expected to pass their state's P&C license exam within 12 months. Training and administrative support will be provided.
Internet Connection Requirement: We require an internet connection with a minimum speed of 100 Mbps download and 10 Mbps upload.
Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-SK1
Auto-ApplyCommercial Underwriting And Operations AVP (Primarily Office)
American Family Insurance job in Madison, WI
Reporting to the President of Commercial Farm/Ranch you will provides strategic oversight and direction for all elements of the end to-end customer value stream, including sales and field support, underwriting, customer service, and claims. You will ensure all functions of the customer value stream work together to provide a seamless customer experience from sales through claims processing. Preferred candidates will possess a deep understanding of the insurance industry, and experience with the commercial insurance sector. You should have substantial experience in commercial underwriting, including strong technical expertise and industry insight. Experience in leading others with a customer-focused approach, along with the capability to drive cultural transformation, is essential.
Primary Accountabilities
You will create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion. You will work with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development.
Develop and execute strategy, ensuring compliance, and implementing transformational change management initiatives and actions as well as provide oversight for underwriting strategy development.
You will balance technical underwriting work with cultural integration and change.
You will lead with influence and expertise to contribute our division leadership team by supporting enterprise mission, vision, values.
You will provide a strategic vision for all elements of the customer value stream to ensure a seamless, end-to-end customer experience.
Provide oversight and direction of process improvements across teams of accountability to provide an emphasis on continuous improvement, compliance, and gaining efficiencies to achieve desired operational results.
Develop innovative and transformational strategies across the customer value stream that differentiate our organization.
Provide direction in establishing compliance practices that improve customer experience and service differentiation.
Provide functional strategy development and execution for sales support, customer service, underwriting and claims.
Direct functional leadership for management of customer value stream functions to ensure holistic and view and understanding of the customer experience.
Provide oversight for problem resolution processes that respond to insurance department, consumer affairs complaints, and claims problem resolution.
You will be responsible for communications and interactions with sales management, the field force, and product management regarding line strategies, procedures and changes that will impact the customer.
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience developing and executing strategic business plans.
Demonstrated experience in leading large, cross functional, complex projects.
Demonstrated effective management or leadership experience.
Solid knowledge and understanding of customer service techniques and tools.
Solid knowledge and understanding of insurance products, policies, and underwriting philosophy in area of specialty.
Solid knowledge and understanding of business process design, management, and measurement. Licenses Not applicable. Travel Requirements Up to 10%. Physical Requirements Work that primarily involves sitting/standing
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
In this primarily office-based role, you will be expected to spend at least 80% of your time (4+days per week) working from the office. Candidates should reside within approximately 35-50 miles of the Madison office location, 53783 or Denver, CO 80112.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-AW1
Auto-ApplyDirect Sales Agent Specialist (2701)
Madison, WI job
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office.
Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you're recognized and rewarded for your results?
If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!
What makes Direct Auto Insurance unique?
Day 1 Benefits
Medical, Dental, Vision, Tuition Reimbursement, Pension & so much more!
20 PTO Days per year & 6 Paid Holidays!
Ability to sell a multitude of industry-leading products through retail stores and phone!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Base hourly rate plus uncapped monthly incentive!
Minimum Qualifications:
0 - 2 years of experience
P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.
Preferred Skills and Competencies:
Successfully closes sales of insurance and ancillary products.
Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
Initiate outbound calling to established target customer base for Product offerings.
Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company's position in the marketplace.
Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager's supervision.
Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.
#LI-AO1
Compensation
Unlicensed Candidates:
Base compensation: $17.50 per hour, based on experience and qualifications.
Licensed Candidates (Licensed to sell Auto or Property and Casualty [P&C] Insurance):
Base compensation: $20.00 per hour, based on active required license and minimum 6 months of P&C sales experience.
Total Compensation:
In addition to the base hourly rate, total compensation for this role may include incentive pay, such as commissions and bonuses, based on individual and team performance.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Auto-ApplySenior Scrum Master
American Family Insurance Group job in Madison, WI
This position facilitates agile events for assigned product and services delivery teams. Provides and develops meaningful metrics to drive continuous improvement and to support forecasting and planning. This role has not been approved for sponsorship now or in the future.
Position Compensation Range:
$97,000.00 - $164,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
* Ensures teams follow best practices for frameworks and tools that align with established standards.
* Enables the team to be self-organized, cross-functional and effective in an environment new to agile delivery.
* Coaches team to higher level of maturity with predictable delivery at a sustainable pace.
* Facilitates team collaboration, decision making and conflict resolution.
* Helps the team remove impediments and bottlenecks that interrupt the flow of services.
* Partners on the product roadmap, providing techniques to effectively build and manage product backlog and to develop a release strategy that maximizes the value being delivered.
* Coaches teams to identify and minimize waste, while maximizing value. Navigates dependencies and complex delivery challenges through inter-team collaboration.
* Serves the organization by increasing awareness and adoption of agile principles and values.
Specialized Knowledge & Skills Requirements
* Demonstrated experience providing customer-driven solutions, support, or service.
* SAFe experience is preferred.
* Scrum Master Certification is preferred.
* Solid knowledge and understanding of IT product delivery, including experience in a Scrum Master role or related experience.
* Solid knowledge and understanding of Agile frameworks, principles, and values.
* Solid knowledge and understanding of Scrum framework and practices.
* Solid knowledge and understanding of technology practices related to software development lifecycle, IT shared services, QA, and/or DevOps.
* Strong interpersonal and servant leadership skills.
* Strong written and verbal communication skills.
* Strong facilitation and organizational skills.
* Demonstrated ability to remove impediments, resolve conflict, and motivate team members.
* Solid knowledge and understanding of collaboration tools, such as Jira and Confluence.
* Basic knowledge and understanding of scaling frameworks, such as LeSS and Scrum@Scale.
Licenses:
* Not Applicable.
Travel Requirements
* Up to 10%.
Physical Requirements
* Work that primarily involves sitting/standing.
Working Conditions
* Not Applicable.
Additional Information
* Offer to selected candidate will be made contingent on the results of applicable background checks
* Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
* Sponsorship will not be considered for this position unless specified in the posting
In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110
Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston.) #LI-Hybrid
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
Auto-ApplyProperty Field Claims Adjuster (Eau Claire, WI)
American Family Insurance job in Madison, WI
You'll investigate and maintain property claims. Determine liability, secure information, reviews coverages, arranges appraisals, and settles claims. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims within Eau Claire and surrounding area. You must be located within territory. A company fleet vehicle is provided with the position.
In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.
Position Compensation Range:
$56,000.00 - $92,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Licenses
Valid driver's license required plus an acceptable driving record.
Obtain state specific property casualty claims licensing as required.
Travel Requirements
Catastrophe specific roles requires travel up to 75% if the time .
Physical Requirements
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
Adjusting or moving objects up to 50 pounds in all directions.
This position requires the ability to climb or balance between 1 and 33% of the time (applies to field position only).
This position requires the ability to work with exposure to outside weather conditions between 66 and 100% of the time (applies to field position only).
Working Conditions
Low temperatures.
High temperatures.
Outdoor elements such as precipitation and wind.
Noisy environments.
Hazardous conditions.
Poor ventilation.
Small and/or enclosed spaces.
Additional Job Information:
1+ Year of Residential field claims adjusting experience preferred
Previous hand-on property appraisal or home inspection experience considered
Must reside within the territory
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
#LI-Remote
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-JM1
Auto-ApplyPharmacy Technician Medication Coordinator
Sun Prairie, WI job
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
The Pharmacy Technician Medication Coordinator position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.
Primary responsibilities include building strong relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy. A key function will be promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves.
Address: 425 W. Main St., STE 201, Sun Prairie, WI (Located within Mercyland Psychiatry)
Hours: Hours: Monday -Friday 8:00 AM - 5:00 PM - (Lunch 1 hour) No weekends or Holidays
Primary Responsibilities:
* Communicates with all consumers of the mental health center regarding the medication services Genoa provides
* Recruits and enrolls consumers utilizing enrollment forms and copy the consumer's insurance card
* Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
* Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
* Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
* Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
* Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
* Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
* Medication delivery when needed and appropriate {Only applicable in states that are allowed}
* Checks for expiration dates (both on consumer's medications as well as house account
products/standing order meds)
* Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
* Checks for discrepancies (dose changes, discontinued medications, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Pharmacy Technician License in WI
* Drivers License
* Reliable Transportation
* 10% local travel
Preferred Qualifications:
* PTCB Certification
* Sales and Marketing experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Senior Trial Attorney - Milwaukee/Madison
American Family Insurance job in Madison, WI
At American Family Insurance, we believe in more than just providing coverage-we're here to stand by our customers when they need us most. As a Senior Litigation Attorney, you'll play a vital role in protecting our policyholders, guiding them through challenging times, and ensuring their voices are heard in the legal system.
Position Compensation Range:
$111,000.00 - $190,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Why Choose American Family Insurance?
Purpose-Driven Work: Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities
Career Growth: Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers' compensation, and more
Supportive Team Culture: Collaborate with talented colleagues and report directly to a Senior Manager in our Legal department. We're committed to your professional development and success
Commitment to Excellence: Join a company recognized for integrity, innovation, and service. Be part of a team that sets the standard for legal representation in the insurance industry
What You'll Do:
Manage moderately complex civil litigation for American Family and our insureds, following established guidelines and the highest ethical standards
Analyze cases, strategize for optimal outcomes, and pursue settlements when appropriate
Lead discovery, draft pleadings and briefs, and conduct research to support your litigation strategy
Represent clients in trials, mediations, arbitrations, and settlement conferences
Advocate for our clients in state and federal courts, administrative tribunals, and regulatory hearings
Stay ahead of legal trends and ensure our policies remain strong and enforceable
Who We're Looking For:
Experienced attorneys passionate about making a difference for clients and communities
Professionals eager to grow, learn, and contribute to a dynamic legal team
Individuals committed to excellence, integrity, and collaboration
What we need from you:
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience preparing civil pleadings, motions and discovery and deposing witnesses
Demonstrated litigation experience
Solid knowledge and understanding of rules of Professional Responsibility for the jurisdiction in which they practice
Solid knowledge and understanding of tort, contract, and insurance law
Admitted to the Wisconsin State Bar
Juris Doctor
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-MN2
Auto-ApplySenior Homeowner Liability Desk Adjuster (Primarily Home)
American Family Insurance Group job in Madison, WI
Senior level role that Investigates and maintains complex or highly complex claims property claims. Determines liability, secures information, reviews coverages, and settles claims. You will specialize in homeowner liability claims. In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations- Madison, WI, Boston, MA, Phoenix, AZ (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
Position Compensation Range:
$68,000.00 - $113,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
* Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
* Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
* Handles 3rd party claims under multiple policy types and numerous endorsements.
* Evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
* Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
* Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
* Makes independent decisions and self-supervises most files and recognizes when assistance is needed.
* Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
* Serves as a mentor and subject matter expert for less experienced adjusters.
* May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Specialized Knowledge & Skills Requirements
* Demonstrated experience providing customer-driven solutions, support or service.
* Demonstrated experience handling 3rd party, homeowner liability claims.
* Demonstrated experience handling simple to moderately complex.
* Extensive knowledge and understanding of policy language and endorsements.
* Extensive knowledge of each phase of the claim handling process.
Licenses
* Obtain state specific property casualty claims licensing as required.
Travel Requirements
* Up to 10%.
Physical Requirements
* Work that primarily involves sitting/standing.
Additional Information
* Offer to selected candidate will be made contingent on the results of applicable background checks
* Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
* Sponsorship will not be considered for this position unless specified in the posting
#LI-Remote
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-JA2
Auto-ApplyPrivate Markets Operations Specialist
American Family Insurance job in Madison, WI
$68,000.00 - $113,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Working within the Private Markets Operations team, the Private Markets Operations Specialist supports the investment activities of the Private Markets front office which include private equity funds, real asset funds, private credit funds, co-investments, commercial mortgage loans, and private placement notes. You will have experience supporting the technology, data management, performance measurement, transaction monitoring, closing, and risk management activities for private markets investments. You will report to the Senior Manager, Private Market Operations.
You will be considered for a Full-Time Remote or Hybrid (if based in Madison, WI) work arrangement based on your location.
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
Primary Accountabilities:
You will analyze and report the risk and return of private markets investments.
You will be a technical liaison to internal and external parties regarding private markets technologies, processes, reporting, and operations.
You will be the relationship point of contact for external private markets technology and operations vendors.
You will help train new private markets operations employees.
You will assist private markets operations initiatives including, but not limited to: assessment, analysis, and implementation of new technology systems and procedures.
You will ensure reliability and accuracy of private markets processes and procedures.
Qualifications:
Bachelor's degree in finance, accounting, or a related field.
Proven experience building and maintaining relationships with internal and external parties.
Solid knowledge and understanding of investment operations and procedures.
Solid knowledge and understanding of investment information systems, reporting, and data management.
Solid knowledge and understanding of investment data analysis, performance measurement, and modeling.
Basic knowledge and understanding of private markets terminology and concepts.
Basic knowledge and understanding of accounting principles.
Strong project management skills.
This role is eligible for a significant variable compensation plan.
#LI-Remote
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-RS1
Auto-ApplySenior Manager, IT Procurement & Vendor Management
American Family Insurance job in Madison, WI
Lead a team of procurement and vendor management professionals responsible for developing and executing full lifecycle procurement strategies with a focus on optimizing value, risk, and performance across the IT vendor ecosystem. Will lead and coach the IT procurement team to build and execute robust category strategies, sourcing pipelines, negotiation playbooks, contract management and vendor management best practices. Leveraging strong business acumen, planning and communication skills, this leader will develop strong stakeholder relationships at all levels of the organization and will be adept at leading and influencing cross-functionally to drive business alignment. Will develop and execute strategies to develop talent, enhance engagement, and lead transformational change as we build a leading procurement capability.
You will report to the Sourcing & Procurement Director.
Position Compensation Range:
$111,000.00 - $190,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities
Create a collaborative, performance-driven work environment by promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
Lead with influence and expertise. Contribute to division or department leadership team. Communicate and support organization mission, vision, values and policies.
Oversee the development of procurement, category, and supplier strategies to improve spend, performance, and risk according to team priorities.
Oversee the development of long-term category and supplier strategies that align with goals, achieve mutually beneficial outcomes, establishes processes to manage supplier risk and performance, and assure contract compliance. Lead development of monthly, quarterly, semi-annual, and annual reports for senior management on important metrics. Report progress against plans, vendor performance and market trends.
Develop relationships with important partners to build business knowledge and support important strategic programs by aligning team resources and prioritizing team activities while promoting category management, vendor management, and strategic sourcing as important strategies to achieve our goals, mitigate risk and create enhanced value.
Develop a team by empowering a customer-focused culture of learning and teamwork, establishing performance goals, leading change, and communicating.
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support or service.
Solid communication and influencing skills across varying leadership levels.
Demonstrated experience driving business results.
Demonstrated experience in creating meaningful data analysis and metrics to support business needs.
Demonstrated problem-solving skills related to complex vendor matters.
Extensive knowledge of vendor contracts and commercial/legal terms and conditions.
Preferred Specialized Knowledge & Skills Requirements
IT procurement experience.
Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not applicable.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783 or Boston, MA 02110
#LI-Hybrid
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
#LI-YM1
Auto-ApplyPer Diem Associate Patient Care Coordinator
Oconomowoc, WI job
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
The Per Diem Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Location: 1185 Corporate Center Dr. Oconomowoc, WI 53066
Hours: Hours are as needed must be open to working 1st, 2nd & 3rd shift
Primary Responsibilities:
* Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
* Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
* Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
* Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
* Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
* Provides wayfinding instructions and assists with hospital information as requested
* Coordinates patient admission needs, bed assignments, and tracking boards where applicable
* Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
* May perform other duties upon request
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
* Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
* Medical Plan options along with participation in a Health Spending Account or a Health Saving account
* Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
* 401(k) Savings Plan, Employee Stock Purchase Plan
* Education Reimbursement
* Employee Discounts
* Employee Assistance Program
* Employee Referral Bonus Program
* Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
* More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 1+ years of customer service experience in an office setting or professional work environment
* Basic level of proficiency in Microsoft Office Products
* Ability to work a minimum of 2 shifts within 1st, 2nd and 3rd shift every 2 weeks
* Ability to work 1 weekend shift per month
* Ability to work and/or be on call 2 holidays per year (New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day)
* Ability to travel to other local sites as needed
* Must be 18 years of age OR older
Preferred Qualifications:
* Experience in a medical office or hospital admitting/registration office
* Experience with electronic medical records system
* Knowledge of medical terminology
Soft Skills:
* Strong communication and customer service skills both in person and via phone
* Strong organizational and time management skills
* Ability to multi-task and prioritize tasks to meet all deadlines
* Ability to work well under pressure in a fast-paced environment
* Ability to work independently and maintain good judgment and accountability
* Demonstrated ability to work well with others
* Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Per Diem Case Manager RN - Wisconsin
Oconomowoc, WI job
**Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together** .
The **Case Manager RN** is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides a clinical and psychosocial approach through the continuum of care. Through concurrent case management, patients will be assessed to determine appropriateness of admission, continued hospitalization, as well as appropriate level of care. Case Managers facilitate timely care delivery at the right time, in the right setting, by following CMS guidelines, escalation of operational barriers, and collaboration with all stakeholders. Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization in partnership with the clinical team, the patient, and/or the patient's representative. Quality and Risk Management issues will also be monitored and reported as appropriate.
**Locations:** You will be asked to support any of the following locations:
Waukesha Memorial Hospital - 725 American Ave, Waukesha, WI
Oconomowoc Memorial Hospital 791 Summit Ave. Oconomowoc WI 53066
Mukwonago Hospital 240 Maple Ave Mukwonago WI 53149
**Schedule:** As needed/Per Diem, required to work 1 weekend a month
**Training:** We offer 2 weeks of paid training M-F standard business hours
**Primary Responsibilities:**
+ Takes lead role in directing disposition of patients and utilization considerations
+ Assumes leadership role to facilitate interdisciplinary collaboration
+ Effectively problem-solves and actively pursues resolution
+ Directly communicates with staff, physicians, patients and families
+ Role models leadership behavior through courtesy, respect and efficiency
+ Coordinates patient care processes to achieve desired quality outcomes and identifies/controls inappropriate resource utilization
+ Facilitates patient and family education and promotes continuity of care to achieve optimal patient outcomes. Assures patient rights by offering a choice when appropriate
+ Reviews the patient plan of care with the multi-disciplinary team. Facilitates and participates in multi-disciplinary team care conferences for patients with complex problems. Communicates in the medical record and verbally with the team to coordinate interventions and facilitate continuity of care
+ Daily communication and collaboration with the patient care staff to provide continuous assessment, evaluation, and continuum planning to assure the patient receives the appropriate level of care at the appropriate time
+ Functions without direct supervision, utilizing time constructively and organizing assignments for maximum productivity. Arranges schedules to facilitate meetings with physicians for patient care rounds, team meetings and other opportunities to improve communication
+ Ability to effectively read, write, and speak, cognitively process and emotionally support performing other duties as assigned
+ Basic Microsoft Office Skills
+ All employees are expected to remain flexible to meet the needs of the hospital, which may include floating to other departments to assist as patient needs fluctuate
+ Must be able to functionally coordinate and discharge plan for all age groups, including but not limited to the unborn child through geriatric age groups
+ The CM will be responsible for integrating the assessment of the need for post-hospital services and determination of an appropriate discharge plan for complex cases
+ Educates patient/family as to options/choices within the level of care determined to be appropriate. Initiates and ensures completion of all necessary paperwork
+ Facilitates completion of orders as required prior to transfer of patient to the next level of care in a timely manner so discharge is not delayed
+ Continuum of Care planning will emphasize education and collaboration with physicians, family members, clinical social workers, nursing staff, therapists, and case managers from contracted payors when appropriate to determine discharge plan that will be of maximum benefit to the patient. Involve staff from the next level of care in the treatment plan as early as possible to promote continuity and collaboration
+ Develop care plans for patients who frequent the Emergency Department in partnership with the patient's physician, ED Provider, and community resources
+ Knowledge of all applicable federal and state regulations. Shows working knowledge of managed care and Medicare health plans and reimbursement related to post-acute services within the continuum of care
+ Reports all relevant information to the staff assuming responsibility in the next level of care
+ Responsible for communicating with the department director LOS and financial information, and issues that may affect the continuum of care process
+ Adheres to name badge/dress code compliance
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Associate's Degree (or higher) in Nursing
+ Current, unrestricted RN license in the state of employment
+ 3+ years of experience working in a hospital and inpatient medical/surgical unit
+ 3+ years of experience working with inpatient hospital case management
+ 3+ years of experience with/knowledge of community resources, policies and procedures
+ 3+ years of clinical experience with/knowledge of age groups, including but not limited to the unborn child through geriatric age group
**Preferred Qualifications:**
+ Bachelor of Science
+ Case Management Certification
+ Must have strong analytical, critical thinking and organizational skills
+ Knowledge of Utilization Review, Medicare Requirements processes as well as State and Federal regulations pertaining to Utilization Review and Discharge Planning
The salary range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED #RPOLinkedin
Corporate Tax Director (Primarily Office)
American Family Insurance job in Madison, WI
Reporting to the Controller Vice President you will develop and direct tax-related strategies and programs which maximizes after-tax income. You will champion the corporate tax position at appeals conferences, judicial proceedings, industry meetings and legislative hearings. Accountabilities include planning and compliance for federal and state income taxes, premium taxes, sales and use taxes, property taxes and excise taxes. You will also be responsbile for tax accounting for GAAP and STAT financial reporting.
Position Compensation Range:
$169,000.00 - $288,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities
You will develop tax-related strategies that maximizes after-tax income of the enterprise.
You are responsible for state and federal tax returns and estimated tax payments including income tax, franchise tax, premium tax, sales and use tax, payroll tax, personal property tax, and information returns and the defense of the enterprise during state and federal audits and related appeals and judicial proceedings.
Develop the enterprise's position on industry tax issues to promote our position on legislative, regulatory, judicial, and other tax proceedings.
Determine and present proper tax accounting methods for GAAP and STAT financial statements.
You will provide tax- related consulting and recommendations on key strategic initiatives.
You will create a collaborative, performance-driven work environment by promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
Lead with influence and expertise. You will contribute to division or department leadership team and communicate and support our organization mission, vision, values and practices.
Specialized Knowledge & Skills Requirements
Demonstrated effective leadership skills.
Proven experience in GAAP and STAT accounting.
Significant knowledge of insurance industry and economics.
Experienced tax professional with strong technical tax knowledge.
Demonstrated experience providing customer-driven solutions or support.
Licenses:
Not Applicable.
Travel Requirements
Up to 5%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not Applicable
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
In this primarily office-based role, you will be expected to spend at least 80% of your time (4+days per week) working from the office. Candidates should reside within approximately 35-50 miles of the Madison office location, 53783.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-AW1
Auto-ApplyPrincipal Data Engineer - AI Architect
American Family Insurance job in Madison, WI
As the Principal Data Engineer - AI Architect you will lead the architectural design (conceptual, logical and physical) of large-scale AI business solutions. As a technical lead, you will guide and align development efforts across multiple teams to ensure cohesive and delivery.
You will report to the Director, Data Science.
#LI-Hybrid.
Position Compensation Range:
$147,000.00 - $250,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities:
Lead architectural design of scalable, secure, resilient AI system integrated with primary business platform (policy administration, CRM, claims management)
Design and implement operational pattern for AI solution, including real-time API, pub/sub, and batch processing architecture
Develop strategy for applying diverse data source, from application integration to analytical data lake, to power AI model and application
Provide expertise on AI system architecture, security, and infrastructure; oversee project implementation for production-grade solution
Establish governance process for model life cycle management, including architecture review, registry, and versioning
Define and promote strategic direction for AI engineering; maintain technology roadmap reflecting latest AI and cloud trend
Be the senior escalation point for complex AI system issue, assessing scope, urgency, and growth potential
Establish and promote engineering best practice, framework, and reusable pattern for AI development to promote collaboration and quality
Specialized Knowledge & Skills Requirements:
Demonstrated experience providing customer-driven solutions, support or service.
•Demonstrated experience leading software engineering architectures, system/software designs, and system deployments.
•Extensive knowledge and understanding of software engineering technologies, enterprise level network architecture, and application development methodologies.
•Demonstrated experience developing solution-delivery and design approaches and solutions.
•Demonstrated experience developing complex software/systems using multiple programming languages.
•Extensive knowledge and understanding of the systems development life cycle (SDLC).
•Extensive knowledge and understanding of infrastructure technologies, operating systems, and the interconnectivity between platforms and software tools.
•Extensive knowledge and understanding of integration and migration strategies and technologies.
•Demonstrated experience providing technical guidance and leadership to less experienced staff.
Preferred Skills:
Experience architecting and deploying complex, software solutions, with a strong emphasis on AI/ML-powered applications.
Knowledge of AI/ML system design, MLOps principles, and modern application development methodologies. This includes frameworks and tooling for observability and monitoring.
Hands-on experience with Google Cloud Platform (GCP), including deep familiarity with services such as Vertex AI, Cloud Run, Google Kubernetes Engine (GKE), BigQuery, Cloud Storage (GCS), and IAM for building and securing solutions.
5+ years of experience designing and implementing integration strategies for deploying AI models into production environments and core business systems.
5+ years of experience with traditional machine learning and statistical methods, as well as the infrastructure required to support them.
Demonstrated experience with designing scalable Generative AI solutions, including knowledge of concepts such as retrieval-augmented generation (RAG), model context protocol (MCP), prompt management, evaluation frameworks, and AI safety guardrails.
Extensive knowledge of CI/CD for both software and machine learning models. This includes aspects of versioning, change management, monitoring, and visibility.
Demonstrated experience providing technical guidance and mentorship to engineering staff.
Licenses:
Not Applicable.
Travel Requirements
Up to 15%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not Applicable.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
In this hybrid role you will be required to work a minimum of 10 days per month out of our Boston, MA or Madison, WI offices.
Internals are encouraged to apply regardless of location.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-AB1
Auto-ApplyAssociate Claims Specialist - Workers Compensation - Central Region
Wisconsin Dells, WI job
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region! As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in February 2026.
This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I, or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations.
To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Virginia are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.
Responsibilities
* Manages an inventory of claims to evaluate compensability/liability.
* Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
* Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
* Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
* Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
* Performs other duties as assigned.
Qualifications
* Effective interpersonal, analytical and negotiation abilities required
* Ability to provide information in a clear, concise manner with an appropriate level of detail
* Demonstrated ability to build and maintain effective relationships
* Demonstrated success in a professional environment; success in a customer service/retail environment preferred
* Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
* Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
* Licensing may be required in some states
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplySenior Technical Analyst
American Family Insurance job in Madison, WI
This position collects requirements and converts into technical documentation for teams to consume. This role is a key contributor in influencing the business and technical analysis process across the entire enterprise. This role has not been approved for Visa sponsorship now or in the future.
Position Compensation Range:
$86,000.00 - $142,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities
Works with the appropriate business groups throughout the application lifecycle to gather requirements, including design creation, code reviews, and test case sign off.
Collaborates with team members to understand business requirements that drive the analysis, design, and creation of quality technical solutions.
Clearly and concisely communicates verbal and written requirements and analysis output to development.
Aligns technical solutions with business and strategic visions while complying with the organization's architectural standards.
Identifies areas for simplification and bundling of requests to streamline project execution and make recommendations towards the need to develop new or reuse existing functionality.
Provide estimation of level of effort through partnership with system owners and all affected functions.
Specialized Knowledge & Skills Requirements
Ability to visualize, articulate, and solve problems to make informed decisions. Organize and analyze a solution as part of a whole and its individual components.
Responds well to change; handle multiple demands / priorities effectively; adapt to best fit with situation at hand; handle conflict effectively; collaborate; willing to accept new responsibilities; take initiative and be accountable.
Matches business requirements to deliverables and validate that solutions achieve desired business result. Meet deadlines; Hold self and others accountable; proactive identification and management of risk; manage multiple work streams; work effectively across multiple groups (both internal and external).
Solves problems promptly and effectively; learn quickly; develop new skills as needed; understand fundamentals of insurance, IT best practices, and technology; connect business problems to technical solutions.
Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110
Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston). #LI-Hybrid
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
#LI-BC2
Auto-ApplyInsurance Agency Owner - Janesville, WI
American Family Mutual Insurance Company job in Madison, WI
Business owner. Community leader. Protector of dreams. That's what makes an American Family Insurance Agency Owner. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. If you're looking for a chance to build a business and own your future - we're interested in you! Apply today.
At American Family, we're seeking highly motivated individuals with a demonstrated track record of success and eagerness to accomplish something that takes time, energy, and commitment. Do you possess a strong work ethic and have an inner drive that makes you hungry for success?
Agency Owners operate as independent contractors, representing American Family and its products exclusively. As an agency owner, you'll be responsible for your agency's overall management, sales, and growth. You'll also hire your team and work with them to meet the strategic business goals you set.
Reasons why you should become an American Family Insurance Agency Owner:
Financially Fit: with nearly $8 billion in policyholder equity, American Family has the financial security to protect the dreams of your policyholders
Fortune 500 company that is among the largest Property and Casualty insurance groups
Offer American Family Insurance products as well as products and services through our subsidiary partners
Training and support from a local team - from marketing, prospecting, business consultation and more
Unlimited compensation potential including a New Agency Owner Incentive Program
Requirements
Obtain Property and Casualty and Life and Health insurance licenses
Ability to pass a motor vehicle, financial/credit and criminal background check
Interested in learning more? Contact a recruiter or join our Talent Community!
We believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.
#LI-AH1
Auto-ApplyPharmacy Technician Medication Coordinator
Sun Prairie, WI job
**Opportunities with Genoa Healthcare.** A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start **Caring. Connecting. Growing together.**
The **Pharmacy Technician Medication Coordinator** position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.
Primary responsibilities include building strong relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy. A key function will be promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves.
Address: 425 W. Main St., STE 201, Sun Prairie, WI (Located within Mercyland Psychiatry)
Hours: Hours: Monday -Friday 8:00 AM - 5:00 PM - (Lunch 1 hour) No weekends or Holidays
**Primary Responsibilities:**
+ Communicates with all consumers of the mental health center regarding the medication services Genoa provides
+ Recruits and enrolls consumers utilizing enrollment forms and copy the consumer's insurance card
+ Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
+ Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
+ Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
+ Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
+ Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
+ Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
+ Medication delivery when needed and appropriate {Only applicable in states that are allowed}
+ Checks for expiration dates (both on consumer's medications as well as house account products/standing order meds)
+ Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
+ Checks for discrepancies (dose changes, discontinued medications, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Pharmacy Technician License in WI
+ Drivers License
+ Reliable Transportation
+ 10% local travel
**Preferred Qualifications:**
+ PTCB Certification
+ Sales and Marketing experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Per Diem Associate Patient Care Coordinator
Oconomowoc, WI job
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
The Per Diem Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Primary Location: 1185 Corporate Center Dr. Oconomowoc, WI 53066
Secondary Locations: 109 Air Park Dr. Watertown, WI 53094 and 2750 Golf Rd, Delafield, WI 53018
Hours: Hours are as needed must be open to working 1st, 2nd & 3rd shift
Primary Responsibilities:
* Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
* Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
* Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
* Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
* Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
* Provides wayfinding instructions and assists with hospital information as requested
* Coordinates patient admission needs, bed assignments, and tracking boards where applicable
* Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
* May perform other duties upon request
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
* Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
* Medical Plan options along with participation in a Health Spending Account or a Health Saving account
* Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
* 401(k) Savings Plan, Employee Stock Purchase Plan
* Education Reimbursement
* Employee Discounts
* Employee Assistance Program
* Employee Referral Bonus Program
* Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
* More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 1+ years of customer service experience in an office setting or professional work environment
* Basic level of proficiency in Microsoft Office Products
* Ability to work a minimum of 2 shifts within 1st, 2nd and 3rd shift every 2 weeks
* Ability to work 1 weekend shift per month
* Ability to work and/or be on call 2 holidays per year (New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day)
* Ability to travel to other local sites as needed
* Must be 18 years of age or older
Preferred Qualifications:
* Experience in a medical office or hospital admitting/registration office
* Experience with electronic medical records system
* Knowledge of medical terminology
Soft Skills:
* Strong communication and customer service skills both in person and via phone
* Strong organizational and time management skills
* Ability to multi-task and prioritize tasks to meet all deadlines
* Ability to work well under pressure in a fast-paced environment
* Ability to work independently and maintain good judgment and accountability
* Demonstrated ability to work well with others
* Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Associate Claims Specialist - Workers Compensation - Central Region
Wisconsin Dells, WI job
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region!
As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in February 2026.
This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I, or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations.
To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Virginia are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.
Responsibilities
Manages an inventory of claims to evaluate compensability/liability.
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
Performs other duties as assigned.
Qualifications
Effective interpersonal, analytical and negotiation abilities required
Ability to provide information in a clear, concise manner with an appropriate level of detail
Demonstrated ability to build and maintain effective relationships
Demonstrated success in a professional environment; success in a customer service/retail environment preferred
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
Licensing may be required in some states
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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