American Family Insurance jobs in Saint Louis, MO

Job Description Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years! Mutual of Omaha Mortgage is inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. With this excellent reputation, you will find your customers more receptive because of our well branded name. We specialize in affinity relationships, where very competitive pricing is offered! Mutual of Omaha Mortgage is a full-service lending division offering a complete line of residential mortgage, refinancing, and specialty loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. By constantly updating our loan programs and pricing based on market patterns, Mutual of Omaha Mortgage ensures that we deliver extremely competitive interest rates combined with optimal mortgage structuring. Website: ******************************* The Work: At Mutual of Omaha Mortgage, Loan Officers are trained to listen, build rapport, understand and analyze the full financial situations of our customers. Our goal is to provide the most appropriate financial solutions to meet each client's specific needs. The Person: Is energetic and outgoing, with excellent communication skills and who's able to be persuasive, has good character and integrity Connects quickly with consumers and builds rapport with potential clients Exceptional written and verbal communication skills, including excellent follow up capabilities Comfortable taking inbound calls Strong ability and passion for closing deals and negotiating Possess the ability to quickly identify customer's goals and objectives Is an ambitious professional who is motivated by the opportunity for advancement Flexible and adaptable, learns and reacts quickly in a fast paced environment, able to multi-task Strong sense of urgency and initiative to get things done Ability to handle high volume of phone calls Basic computer skills and data entry Sales experience preferred College degree preferred, but not mandatory The Perks: One of the best consumer direct compensation plans in the market Unstoppable marketing machine with LEADS, LEADS, LEADS Ongoing sales training, teaching the most innovative sale methods and daily sales coaching Proud sponsor of our veterans and numerous military charities - We proudly serve our Veterans. We will donate $125 to veteran and active duty charities for every participating loan that we close Incentive plans, competitions, company paid trips and contests Continuous on-going training and internal growth Extensive product line - products other lenders don't have Being a part of a dynamic and collaborative corporate culture that drives you to succeed This position is eligible for commissions, along with a base salary of $12 to $14 an hour Average Income of a Senior Loan Officer is typically between $50,000 and $200,000 a year Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: Paid Sick Time - 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) Multiple PPO Medical Plans, as well as HDHP eligible plan. Dental Coverage Vision Coverage Company Paid Life Insurance Additional Benefits including - Optional Life, FSA, Pet Insurance etc. 401K with a generous employer match Free Legal Services Employee Loan Program Powered by JazzHR MYh1LbK9DY

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Auto Damage Trainee - East St. Louis, IL “*Starting pay rate varies based upon position and location. Ask your Recruiter for details!” Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We're looking for Auto Damage Trainees in East St. Louis, IL who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different environments is also key, as our auto damage adjusters may work from their home, a body shop, a virtual estimating center, or even on the road. Our industry-leading, paid training will teach you the ins and outs of automobile damage adjusting, so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally motivated as they are compassionate. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you: Inspect and assess vehicle damage caused by all types of accidents Estimate vehicle repair costs and negotiate equitable settlements Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers. As an Auto Damage Trainee, you'll be constantly challenged to continue growing your skills and knowledge to better understand our industry, company, and customers. If you want a career with plenty of growth opportunities, let's talk. “*Starting pay rate varies based upon position and location. Ask your Recruiter for details!” Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Willingness to be flexible with primary work location - position may require either remote or in-office work Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred Annual Salary $27.98 - $43.75 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking to hire an Associate Counsel to defend lawsuits filed in Missouri and Illinois courts and other first party insurance defense. The position is with GEICO Staff Counsel located in Clayton Missouri or surrounding area. Job duties and responsibilities: Researching laws and preparing legal briefs, opinions, and memoranda Rendering opinions on liability, damages, and value as requested by the Claims Department Preparing and handling pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath, and defending by trial or dispositive hearing, all matters assigned, as applicable Qualifications: 2 to 6+ years of experience in litigation experience in insurance defense and/or personal injury Juris Doctor degree REQUIRED Admission to the Illionois and Missouri Bar REQUIRED Must be licensed in good standing to practice law in Missouri and Illinois and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills Must be able to learn and apply large amounts of technical and procedural information Must be able to practice in both jurisdictions and tend to court matters. Travel up to 20%to Illinois courts to Madison and St Claire, IL Preferred Qualifications: Civil litigation experience Insurance defense-related litigation experience Must be able to communicate in a professional manner in person, via telephone and written correspondence/email #LI-HB1 At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

The Senior Vice President (SVP) of Correspondent Fulfillment is a key leadership role responsible for the comprehensive oversight and strategic direction of Correspondent mortgage operations. This position involves actively managing and coordinating activities related to both Delegated and Non-Delegated underwriting, optimizing the client journey throughout the mortgage purchase process. The SVP will collaborate with the channel leader and others to drive strategic initiatives aimed at enhancing operational efficiency, maintaining rigorous quality standards, and ensuring alignment with Citi's overall business objectives. Furthermore, a critical aspect of this role is the direct management of internal and external examinations, including those from Internal Audit, various regulatory bodies such as the OCC and CFPB, and agencies like Fannie Mae and Freddie Mac, ensuring strict adherence to all compliance requirements. Responsibilities: Guide and develop underwriting and processing managers, offering mentorship, training, and performance evaluations to cultivate a high-achieving team. Cultivate exceptional customer satisfaction, proactively manage expectations, and nurture collaborative relationships with both internal and external partners. Lead the oversight of the risk and controls framework, ensuring timely escalation of any identified breaches to appropriate groups Track critical Key Performance Indicators (KPIs), interpret productivity data, and design individualized development plans to foster career progression. Manage financial performance to achieve profit and loss (P&L) objectives, adapting strategies as needed to align with broader organizational budgets and goals. Research and implement industry-leading practices to enhance team operational efficiency and contribute to cost reduction initiatives. Play a key role in conceiving and implementing new procedures, operational strategies, and overarching business goals for the mortgage department. Regularly present comprehensive business updates on key performance metrics to various stakeholders. Inclusive of any internal and external exam management by various regulators. (Ex. OCC, CFPB & Agency's) Qualifications: A minimum of 10 years of related experience, in depth knowledge of credit policies inclusive of Fannie, Freddie and traditional Non-Agency programs. Executive level presentations skill, creating and delivering presentations Strong business knowledge coupled with management, organization, administrative and relationship management skills Ability to influence others effectively and create support and buy-in across a wide range of stakeholders by using communication processes to ensure understanding and alignment Highly developed process, analytical and project management skills This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Credit Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $134,960.00 - $202,440.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 10, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-Line Adjuster Trainee Salary: “*Starting pay rate varies based upon position and location. Ask your Recruiter for details!” We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Trainee! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims. Our industry-leading, paid training, which includes 3-weeks of required hands-on experience at our Ashburn, VA training facility will teach you the ins and outs of physical damage adjusting. We will provide the resources and training so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally as motivated as they are compassionate. Your unique skillset, along with the latest adjusting tools and tech, will help you.Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Willingness to be flexible with primary work location - position may require either remote or field work Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

The Beneficiary Services Representative is a Client Service and Sales support position, fully responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for Citi's Investment and/or Banking clients. The Beneficiary Services Representative takes ownership of the full beneficiary process to provide a seamless, best in class, experience for our clients' beneficiaries. **Responsibilities:** + Fully accountable for servicing and supporting Citi's Investment and/or Banking clients + Able to clearly articulate business value proposition, matching clients with the correct set of products and services + Directly responsible for providing timely responses to client service requests, received via telephone or email + Provides exceptional support and issue resolution- all client issues will be owned end to end by the associate and will be treated with a closed loop process + Handles all inquiries/requests related to banking and /or investment operations - including placing unsolicited securities trades (Series 7 & 63 required) + Ensures customer claims and complaints are handled in accordance with FINRA and firm policy + Ensures that KYC/AML and other compliance norms are strictly adhered to + Builds a rapport with clients; utilizes Salesforce regularly for communication of issues/tasks/opportunities + Builds a rapport with back-office staff and seek out highest level of support from those teams + Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers suggestions on process improvement + Responsible for responding to client requests for investment products, referring clients to Financial Advisors, if requested + Accountable for identifying prospective clients interested in becoming new clients + Responsible for executing specific client contact campaigns as defined by Sales Management/Segments + Responsible for proactively contacting clients to identify needs and deepen relationships + Complete all required trainings pertaining to the function in a timely manner + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 2-5 years of experience in Client Service and/or Sales within financial services (banking, insurance, investments) preferred + Prior work experience in a related job that would provide a comprehensive understanding of activities, policies, procedures, and concepts of the work area + Understanding of multiple products across business lines combined with exceptional networking and relationship building skills + Excellent verbal and written communication skills, ability to communicate at a professional level + Positive and can-do attitude + Excellent people skills and ability to work in a team environment + Capable of working independently within established procedures and make decisions without manager approval + Able to perform multiple functions with a high degree of accuracy + Strong desire to create a top-notch client experience with every client every day + Open to receiving feedback on a frequent basis, continuous feedback will be crucial to the success of the team + Ability to support a diverse array of products and services + Knowledge of Microsoft Office (Excel, Outlook, and Word) preferred + US Registered FINRA Series 7 & 63 Required. In addition, Series 66/65 preferred **Education:** + Bachelor's/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Consumer Sales ------------------------------------------------------ **Job Family:** Telesales ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Ofallon Missouri United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $64,620.00 - $90,180.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 27, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

"A Day in the Life" video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. We seek a Per Diem Pharmacy Technician to support all functions of the Genoa mental health and specialty pharmacy primarily through dispensing medical prescriptions and performing necessary clerical duties while under the direct supervision of a Registered Pharmacist. Pharmacy Hours: Monday - Friday 8am - 5pm (Lunch 12pm - 1pm) Schedule: Per Diem working on an as needed basis covering PTO, calls outs and other business needs at 4 different sites Location: 2148 Vadalabene Drive, Suite 130, Maryville, IL, 62062 Primary Responsibilities: * Provide exceptional customer service to all consumers and members of the clinic staff * Fills prescription orders and makes them available for verification under direct supervision of the Registered Pharmacist * Orders, receives and stores incoming pharmacy supplies * Receives and processes wholesaler medication orders * Verifies medication stock and enters data in computer to maintain inventory records * Works with the Pharmacist to assist in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements * Performs various clerical duties relating to the department * Communicates with strong professional verbal and written communication skills * Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Active and unrestricted Pharmacy Technician license in the state of Illinois * Access to reliable transportation and valid US driver license Preferred Qualifications: * 6+ months of Pharmacy Technician experience * National Pharmacy Technician Certification * Immunization certified Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

The Service Process Coordinator performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures. Responsibilities: Works with a wide variety of non-routine queues, to support a variety of loan types such as: ARMs, SCRAs, Homeowner Assistance Modifications (HAM), HUDs (residential & commercial), etc. Organizes, records, and services complex loans, which requires interacting with internal and external customers. As subject matter expert, resolves complex loan servicing issues under limited supervision and works on complex servicing projects such as: those related to process changes or projects to revise mortgage letter templates. Reconciles historical accounts and performs re-application/re-amortization functions for an expansive array of loans. Regularly mentors and trains lower level service processors or new team members. Works under little to no direct supervision. Identifies problems/process improvements, troubleshoots issues, and participates in testing to ensure that systems are functioning properly and help resolve problems. Applies in depth knowledge of technical principles and loan concepts to service complex loans and resolve escalated issues, combined with in depth knowledge of team objectives. Represents department at intra-departmental meetings and on various intra department projects. Typically uses tact and diplomacy when exchanging complex or sensitive information with internal and external contacts or customers. Provides support to customer service on non-routine and complex loan related questions Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years relevant experience Requires sitting at a computer the majority of an 8-hour shift. Position requires ability to lift/maneuver 30 lb. banker's boxes and push/pull fully loaded wooden carts. May assist with pulling files or re-filing files which required standing, stoopin Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. HYBRID- 3 days on site, initially. Position will move over to working onsite 5 days a week- tentatively end of first quarter 2026 Schedule Monday to Friday 9:00 am to 5:30 pm CST ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Processor ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $50,900.00 - $66,400.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 06, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Job Description We are seeking a passionate, self-driven, natural-born salesperson with a desire to make a difference in people's lives. You will be part of a team helping to grow the office's revenue by offering products that people need for their security and peace of mind. Our newest Insurance Sales Representative will pursue and respond to the requests and needs of prospects and clients who need insurance. You will be trained to act as a consultant for businesses and families, evaluating needs and recommending the most appropriate means of meeting those needs. Responsibilities: Meet new business production goals and objectives as established. Treat each customer contact as a cross and up-sell opportunity, including financial products. Maintain knowledge of new products. Prospecting and generating new business through leads & referral sources. Maintain client relationships through follow-up phone calls. Requirements: Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Proficiency to multi-task, follow-thru and follow-up. Problem-Solving Capabilities. Successful sales background. Driven and goal-oriented individual. Property and Casualty insurance license (must be willing to obtain) Benefits: Base with Commissions Bonus Opportunities Hands-On Training Performance Bonuses Professional Work Environment

Are your sights set on a rewarding career in finance-one that influences economic growth, commerce, and infrastructure development? Are you passionate about building relationships? Do you have strong financial, analytical, and project management skills? Are you looking to join a global operation with opportunities to grow worldwide? Yes, yes, and yes? Read on! Liberty Mutual Surety is seeking ambitious college grads-like you-to join this year's class of the Surety Underwriting Development Program. The details This industry-leading 12-month development program features a combination of structured mentoring programs, hands-on learning, exposure to leadership, and rotations across our niche and global product lines and business functions. The Surety Underwriting Development Program provides real-world opportunities to learn how financial conditions, character, experience, legal components, and other factors can influence ultimate credit worthiness and bonding decisions. You will build upon your people skills and build relationships with customers as well as peers worldwide that will continue throughout your career. While pursuing your Associate in Fidelity in Surety Bonding (AFSB) certification, you will develop and apply knowledge of key contract and commercial Surety underwriting concepts. You'll participate in challenging team and individual case studies and conduct financial statement and credit analysis, contract evaluation, and project risk assessments. Upon completion of the program, you will become a Surety Underwriter within a defined territory, location, and product line, which may include relocation. 2026 Start Dates: January, June & July Qualifications What you've got * You hold a bachelor's Degree in Finance, Economics, Business, or comparable with a minimum 3.0 cumulative GPA. * You have experience with finance and accounting coursework, and possess an understanding of how to read financial statements. You also demonstrate technical competence in fundamental financial analysis. * You have 0-2 years of professional experience. * You think globally and are able to adapt easily to different cultures and communication styles. You possess excellent analytical, organizational, negotiation, and decision-making skills. * You demonstrate outstanding interpersonal and customer service skills with an emphasis on fostering relationships. * Prior internship experience is a plus, especially in a finance-related environment. * You are willing to relocate upon completion of the program, based on location. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) to support the **Citi Retail Services (CRS)** organization responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures This role will provide compliance oversight of CRS Lending and Connected Commerce activities, including related strategic programs and new product development initiatives, liaising closely with stakeholders across lines of defense, including ORM, Legal, Product Managers and Operations and Technology teams. **Responsibilities:** + Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. + Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies. + Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties. + Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. + Supporting the function/business/product in performing timely compliance reviews of new products. + Assisting in the development and administration of Compliance training for the supported function/business/product. + Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules. + Additional duties as assigned + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + Knowledge of Compliance laws, rules, regulations, risks and typologies. Specifically, awareness of regulatory requirements including local and US laws, international and industry. Familiarity with consumer banking laws, rules and regulations such as Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), UDAAP, Regulation P (Privacy), Regulation V (Fair Credit Reporting), TCPA (Telephone Communications Protection Act) and Fair Lending and Fairness compliance requirements. + Experience with Credit Card Compliance preferred + Must be a self-starter, flexible, innovative and adaptive + Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization + Strong written and verbal communication and interpersonal skills + Ability to both work collaboratively and independently; ability to navigate a complex organization + Advanced analytical skills + Ability to both work independently and collaborate with team members + Excellent project management and organizational skills and capability to handle multiple projects at one time + Proficient in MS Office applications (Excel, Word, PowerPoint) + Demonstrated knowledge in area of focus + Relevant certifications desirable **Education:** + Bachelor's degree + Advanced degree preferred ------------------------------------------------------ **Job Family Group:** Compliance ------------------------------------------------------ **Job Family:** Business Compliance Risk Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Ofallon Missouri United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $117,440.00 - $176,160.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 06, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Assoc Ops Sup Analyst is an entry level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Assoc Ops Sup Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. **Responsibilities:** + Assist with the creation, execution, and validation of User Acceptance test plans and scripts to ensure all Voice Response Unit (VRU) enhancements go into production in a timely and accurate manner + Review VRU project requirements to ensure timelines are met and the quality meets and exceeds customer expectations + Build and run reports such as Management Information Systems (MIS) or financial forecasts and results, as needed + Research and interpret standard information and identify inconsistencies in data or results + Assist in training team members on loan resources as well as provide testing assistance for production validation and host release + Prepare basic presentations for management + Support trouble ticket resolution and the training of new and borrowed testers + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 0-2 years of relevant experience preferred + Knowledge of Business Banking, Citi Commercial Banking Products and Services + Comprehensive knowledge of Business Entity Types and Beneficial Ownership, and Factiva Searches + Proficient in Microsoft Office + Proven problem-solving and negotiation skills + Consistently demonstrates clear and concise written and verbal communication **Education:** + Bachelor's degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Familiarity with regulatory frameworks and audit cycles Strong attention to detail and documentation Understanding of internal controls and control testing Curious, communicative, and proactive Comfortable working with minimal structure ------------------------------------------------------ **Job Family Group:** Operations - Core ------------------------------------------------------ **Job Family:** Operations Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** 1000 TECHNOLOGY DRIVE OFALLON ------------------------------------------------------ **Primary Location Full Time Salary Range:** $50,600.00 - $70,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 09, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Loan Processor performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each. Responsibilities: Requires specialized functional area skills and knowledge of a specific product set. Works under limited supervision. Manage pipeline of loans to ensure data integrity of all data and process inputs Review loan file to verify procedures per guidelines Order necessary documents Follow-up with vendors to obtain required documentation Communicate with customers to ensure level of satisfaction Clear prior to close conditions (with signature) Partner with underwriting on difficult/exception issues Review the Closing Disclosure with the customer prior to the scheduled closing Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers. Resolves complex issues and performs most complex servicing activities under Limited supervision. Works on complex projects. Occasionally mentors lower level processors. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years relevant experience Prior loan processing experience or finance experience Excellent interpersonal, communication, follow-up & relationship building skills Must have the ability to multi-task, be detail oriented & results driven Consistently demonstrates clear and concise written and verbal communication Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Processor ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $45 040,00 - $58 760,00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: oct 14, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Correspondent Team Lead is an experienced, professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices. Demonstrates a good understanding of how the team integrates with others to accomplish the overall objectives of the Correspondent business. Solid time-management skills and ability to work in a fast-paced environment is critical. Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information. Applies analytical thinking and knowledge for a diverse array of mortgage products, including agency, non-agency and community lending programs. Understands Regulatory testing and processes to ensure loans adhere to Compliance policies. Works under little supervision while ensuring the quality of tasks or services are being met daily. Responsibilities: Role responsibilities include but are not limited to the following: Complete and monitor various Risk and Control reports daily Perform daily pipeline review to ensure loans are reviewed within business service level agreements. Daily/weekly reporting of turn-times, loan registrations, aged inventory, HMDA inquiries, etc. Provide support with training new hires. Act as a Subject Matter Expert for special projects. Assist staff with internal and external escalations of loan transactions. Review and analyze procedures on a regular basis to find potential gaps and more efficient processes. Analyze quality results to identify training opportunities and determine potential solutions. Review mortgage loan documentation submitted by Correspondent lenders for accuracy, consistency, and compliance with business guidelines for potential purchase. Ensure data integrity between loan documents and loan origination system to meet applicable guidelines. Review loan documents against established procedures for presence, completeness, accuracy, and compliance. Ability to analyze and calculate complex income/employment (e.g. paystubs, W2, tax returns etc.), asset and credit documentation to determine eligibility against published guidelines. Assist with issues including but not limited to the following: fee calculations to balance the APR Calculations, High-Cost calculations, Qualified Mortgage (QM) classifications, disclosure timing requirements, tolerance testing limits and Texas 50 (a)(6) testing to ensure compliance with Federal and State regulations Communicates well with both internal and external partners, ability to articulate clearly complex mortgage interpretations. Qualifications: A minimum of 5 years of related mortgage originations experience, including various products such as Agency, Non-Agency and Community lending. Demonstrated experience as a mentor and leader. Excellent written and oral communication, analytical, problem-solving, decision-making, and computer skills required Strong understanding of mortgage workflows and processes. Education: Bachelor's Degree or applicable work experience required This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $50 600,00 - $70 600,00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: dic 10, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. Responsibilities: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR's) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. HOP eligible ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $43,960.00 - $57,340.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 15, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Associate Credit Analyst position is a pivotal role, serving as the dedicated single point of contact for Correspondent Lending clients. The primary goal of the Associate Credit Analyst is assisting the Correspondent Lenders in clearing suspense conditions and identifying bottlenecks that would delay their pipelines from being purchased timely. This critical position significantly contributes to maintaining Citibank's commitment to superior credit quality, an outstanding customer experience, and operational excellence. It requires a highly detail-oriented individual with strong problem-solving abilities, exceptional communication skills, and a dedication to client advocacy in a fast-paced lending environment. **Key Responsibilities:** + Serve as a single point of contact for Correspondent Lenders, providing guidance and support throughout the suspense condition resolution process. + Review and clear income, asset, and credit documentation submitted to address suspense conditions in accordance with both Agency and Non-Agency guidelines. + Monitor, maintain, and manage a daily pipeline, ensuring adherence to service level agreements and timely completion of reviews. + Review mortgage documentation from application through closing with comprehensive knowledge of the end-to-end origination process. + Ensure compliance with regulatory requirements, including RESPA and TILA. + Deliver exceptional customer service by working rebuttals, escalations and scenarios submitted by the Correspondent Lender. + Support Account Executives by contributing to client-relationship strategies and maintaining strong working partnerships with Correspondent Lenders. + Complete a pre-funding review to assist with purchasing loans. + Maintain production and quality standards as defined by the business. **Qualifications:** + Minimum 3 years of mortgage industry experience + Experience with FNMA and FHLMC underwriting requirements + Strong written and verbal communication skills + Ability to manage competing priorities in a fast-paced environment + High attention to detail and strong analytical skills **Education:** + Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. _Note: This is not a Signature Underwriting position._ ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Credit Risk ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Ofallon Missouri United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $55 270,00 - $77 130,00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** dic 10, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Sales Support Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to drive the seamless delivery of support services to sales people and client segments. **Responsibilities:** + Manage a team of product managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) + Partner with senior leadership and key stakeholders to develop performance metrics that measure success against business strategy and corporate goals and lead efforts to set quarterly and annual targets for each metric + Design and implement sales processes/tools from client acquisition through onboarding and ongoing relationship building + Partner with global finance team and manage data collection process to ensure data is captured correctly for reporting + Partner with performance management teams to ensure business performance aligns with overall goals + Track performance metrics, develop timely business review presentations, and provide stakeholders with analysis of performance, trends, and drivers for performance + Design end-to-end business and professional development for sales professionals as well as identify performance issues and engage stakeholders to ensure action plans are created to remediate problems + Communicate/provide additional materials to ensure field can implement and/or execute against key priorities and initiative across lines of business and maintain knowledge of competitor product offerings and advance Citi's product as leader + Ensure the focus of risk management, documentation, and compliance as well as the on-going and transfer of expertise across the team + Complete quarterly analysis of business YTD performance and present business heads with analysis and insights on performance trends + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** + 10+ years of relevant experience + Experience in financial services preferred + Experience in project management to manage, execute, and communicate business performance + Extensive knowledge of banking and financial services industry + Extensive knowledge of sales and service process + Demonstrated leadership and people management skills + Ability to creatively design end-to-end sales processes and assistance **Education:** + Bachelor's degree/University degree or equivalent experience + Master's degree preferred ------------------------------------------------------ **Job Family Group:** Consumer Sales ------------------------------------------------------ **Job Family:** Consumer Sales Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Ofallon Missouri United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $123,440.00 - $185,160.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 09, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Head of Mortgage Underwriting and Credit Initiation will oversee the daily underwriting operations and strategic development of a business that leads the mortgage industry in delivery, customer service, timeliness, quality, unit cost efficiency, and the hiring and retention of strong leaders. This role will work closely with mortgage operations leaders to balance underwriting production resources to ensure business goals across channels are effectively met. This role will partner with the risk department and be the face of operations in all matters regarding underwriting quality, while seeking out opportunities in credit policy to improve both underwriting turn times and client experience. This executive leader will also be responsible for driving technology, automation, and process changes within underwriting to further increase efficiencies within the department. The Head of Mortgage Underwriting and Credit Initiation will play a significant role in the adherence to regulatory, compliance and control priorities across the mortgage business and Citi. This role will be required to present and answer questions about the underwriting process to both senior internal stakeholders as well as external regulators. The candidate must be able to work in a fast-paced environment and simultaneously juggle many priorities to ensure all deliverables are met. The ideal candidate will have a strong background of leading underwriting operations, including during periods of tremendous change, understanding credit policy for various loan products, and have a proven track record of improving results in the underwriting process. The candidate should be viewed as a credible business partner to the USRB leadership team and able to effectively influence. **Key Responsibilities:** + Responsible for the development, implementation and governance of a comprehensive framework used to manage underwriting and residential real estate credit risk + Manage the underwriting process, pipeline, loan quality, personnel, and deal structuring of mortgage transactions + Manage workflow and monitor daily productivity, ensure proper controls and procedures are documented, maintained and followed and identify trends + Accountable for end results, budgeting, planning, policy and procedure formulation, and contribution to future strategy in Underwriting. + Establish goals and objectives for the department, ensuring proper controls and procedures exist for timely and accurate processing of credit reviews while maintaining an environment focused on credit quality, service, accuracy and efficiency. + Manage compliance, business and independent risk controls as required and/or needed + Partner with credit risk to analyze and provide credit recommendations and guidance to senior leadership + Create and foster an environment of teamwork, camaraderie and professional growth and development + Routine interactions with Sales, Compliance, Legal, Credit Risk, Independent Risk, and Senior Management to accomplish business objectives + Makes recommendations to enhance credit policy to meet business needs + Hire, manage, coach and constantly evaluate the team members and leadership team + Prepare and issue senior management reports and deliver presentations to large audiences + Responds to Quality Control, Compliance Testing and Internal and External Audit findings **Stakeholder Engagement** + Promotes a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the franchise. + Executive Communication skills. Ability to write clear proposals, project plans, and presentations. + Proven experience in engaging and nurturing successful relationships with other stakeholders + Strong influencing and negotiation skills. Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties. + Proactive and dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively. + Ability to work effectively in situations requiring analytical, interpretive and problem-solving techniques. **Qualifications / Experience Required** + 10+ years underwriting leadership experience managing high performing teams, preferably in a banking environment + Excellent knowledge of mortgage compliance in general, and specific underwriting compliance + Strong analytical skills, including financial analysis of complex information e.g. corporate cash flows, multiple sources of personal income, structuring complex mortgage or other financing transactions + Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency + Strong interpersonal, influencing and written/verbal communications skills. + Outstanding people leadership skills, able to envision an enhanced future state and motivate and inspire others to create it. + Pragmatic problem solver, forward thinker with independence of thought. + Ability to create support and buy-in across a wide range of stakeholders; create a strong network of relationships among peers, internal partners, external constituencies and decision makers. + Aptitude to work independently as well as with a team with minimal direction in a fast-paced, changing environment - excellent prioritization skills a must. **Education:** + Bachelor's degree/University degree or equivalent experience + Master's degree preferred ------------------------------------------------------ **Job Family Group:** Consumer Sales ------------------------------------------------------ **Job Family:** Consumer Sales Support ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** 1000 TECHNOLOGY DRIVE OFALLON ------------------------------------------------------ **Primary Location Full Time Salary Range:** $170,000.00 - $300,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 05, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each. Responsibilities: Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers. Resolves complex issues and performs most complex servicing activities under Limited supervision. Works on complex projects. Occasionally mentors lower level processors. Reconciles historical accounts and performs reapplication/re-amortization functions. Supports an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years relevant experience Loan servicing/processing experience preferred. Proficient with Microsoft Excel• Requires sitting at a computer the majority of an 8-hour shift. Position requires ability to maneuver 30 lb. banker's boxes and push/pull fully loaded wooden carts. May assist with pulling files or re-filing Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred. Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Processor ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $45,040.00 - $58,760.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 06, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.