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American Family Insurance jobs in Seattle, WA

- 208 jobs
  • Insurance Agency Owner - Yelm, WA

    American Family Mutual Insurance Company 4.5company rating

    American Family Mutual Insurance Company job in Seattle, WA

    Business owner. Community leader. Protector of dreams. That's what makes an American Family Insurance agency owner. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. So if you're looking for an opportunity to build a business and own your future - we're interested in you! At American Family, we're seeking highly motivated individuals with a demonstrated track record of success and eagerness to accomplish something that takes time, energy and commitment. Do you possess a strong work ethic and have an inner drive that makes you hungry for success? Have you failed but learned from those mistakes in order to overcome the challenges you've faced? Our agency owners operate as independent contractors, representing American Family and its products exclusively. As an agency owner, you'll be responsible for your agency's overall management, sales and growth. You'll also hire your own staff and work with your team to meet the strategic business goals you set. And when you choose to become an American Family agency owner, you'll be partnering with an industry leader that's driven by our customers and committed to your success. Here are just a few more reasons why you should become an American Family agency owner: Financially Fit: With nearly $8 billion in policyholder equity, American Family has the financial security to protect the dreams of your policyholders. Market Smart: American Family agency owners sell the American Family brand of products along with Brokerage and Alliance products. The enterprise operates other companies including The General, Homesite, HomeGauge, Moonrise and Networked Insights. Invested in Innovation: American Family stays in touch with and ahead of the most innovative technology and trends like Artificial Intelligence, Machine Learning and Robotic Process Automation. You'll be in control of your future and have the opportunity to create financial stability within your business. You'll also be rewarded for your hard work through various programs that award our most successful agency owners with travel and networking opportunities. The journey to becoming an agency owner begins with the introduction of our company, culture and the greater details of this opportunity and by getting to know you and your aspirations through several meetings, interviews and other interactions. During this time, we'll also complete a background check, plus you'll want to get your Property, Casualty, Life and Health insurance licenses. Bottom line, as an agency owner, you'll be a trusted, caring advisor, working hard to inspire, protect and restore the dreams of the people around you. If you're looking to be part of something bigger, we're looking for you! #LI-AS4
    $134k-166k yearly est. Auto-Apply 60d+ ago
  • Large Loss Claim Resolution Specialist, Personal Property

    Liberty Mutual 4.5company rating

    Seattle, WA job

    In this role, you will manage, investigate, and resolve assigned Property Contents Claims that present high exposure or more complex under limited supervision. You will inspect, compile and value inventory of damaged/lost contents associated with property claims and provide policyholders with exceptional customer service. You may assist Claims Representatives with in-person inspection/policyholder contact where necessary, and act as technical resource for other Contents Specialists. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Employees may apply for a new role after completing 12 months of employment in their current position. Responsibilities: * Handles a majority of large loss claims assigned under little supervision. * Investigates, determines coverage of loss, and adjusts all elements of Property Loss claims of high severity. * Performs full on-site inventory inspection and scope of damages and able to communicate such to both policyholders and vendors. * Provides quality customer service. Provides insured with policy information to include coverage, limitations, and able to explain settlement effectively. * Oversees coordination of contents vendors, some which are third-party -including contractors, emergency repair teams, and cleaning services, negotiates service scopes and estimates, monitors performance, and ensure compliance with contract terms and safety standards. * May be asked to perform field assist on files handled by other property departments with in-person inspection and/or policyholder contact when needed. * Takes initiative to stay current on personal‑property standards, market trends, and products through continuing education, seminars, and industry publications. Qualifications * Strong written and oral communications skills required. * Good interpersonal, analytical and negotiation skills required * Effective negotiation skills. * Customer service experience preferred * Knowledge of coverages provided within various homeowner policies. * Ability to effectively and independently manage workload while exhibiting good judgment. * Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred. * The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience * Ability to obtain proper licensing as required. * Completion of advanced property training. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $42k-55k yearly est. Auto-Apply 37d ago
  • Sr. Organizational Change Management Consultant

    Geico Insurance 4.1company rating

    Seattle, WA job

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a Sr. Organizational Change Management Consultant; you will be pivotal in developing engaging and impactful change plans as we transform GEICO Tech, Product & AI and roll-out new technologies to the business. You will help drive our insurance business transformation as we transition from a traditional IT model to a Tech organization with engineering excellence as its mission The Sr. Organizational Change Management Consultant will shape and implement our internal Tech change strategy, ensuring alignment and consistency across Tech, Product & AI and the larger GEICO organization. You'll have the opportunity to make a tangible impact on our growing team's tech change landscape. The ideal candidate thrives in a collaborative, dynamic environment and can adapt quickly to meet the needs of our stakeholders. Roles & Responsibilities * Collaborate with internal and external stakeholders to support the development and execution of change plans for various tech initiatives * Develop comprehensive change strategies and plans to support organizational initiatives and objectives * Identify stakeholders and establish strong relationships to gain support and buy-in for proposed changes * Assess the impact of changes on various stakeholders and develop strategies to address resistance and mitigate risks * Create and execute communication plans and content to keep employees informed about upcoming changes, rationale and potential impact * Design and deliver learning programs and materials to equip employees with the skills and knowledge needed to adapt to new ways of working * Monitor and track the progress of change initiatives, adjusting plans as necessary to ensure successful implementation * Establish metrics and key performance indicators (KPIs) to measure the effectiveness of change efforts and track outcomes * Analyze feedback and lessons learned from previous change initiatives to continuously improve tech change processes and practices Basic Qualifications * Bachelor's Degree * 5+ years proven experience in organizational change management, preferably in Tech or a fast-paced environment Preferred Qualifications * Experience driving initiatives tied to cultural or technology change * Excellent presentation and facilitation skills * Exceptional written and design skills * Strong interpersonal skills, enabling you to build and nurture relationships across all levels of the organization * Proven time and project management skills with experience managing projects spanning across multiple stakeholders * Ability to balance independent work with team collaboration to drive projects forward * Ability to analyze data to inform change recommendations * Certified in Prosci is a plus Annual Salary $75,000.00 - $160,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $75k-160k yearly Auto-Apply 2d ago
  • Actuary, Homeowners Countrywide Indications

    Liberty Mutual 4.5company rating

    Seattle, WA job

    The Homeowners Countrywide (CW) Indications team within US Retail Markets (USRM) Risk Analytics conducts critical analyses and provides recommendations to drive profitable growth in the $9B+ US Personal Lines (PL) Homeowners line of business. The key responsibility for this role will be to produce accurate Homeowners internal indications on a quarterly basis, incorporating internal and industry trends and performing ad hoc analyses to assess profitability concerns. This is a highly visible role with the opportunity to problem solve, develop line of business expertise, and influence the broader organization. It will require close collaboration with analytical teams throughout the organization and the ability to clearly set and communicate our go-forward strategy. This role will be part of a team of 4 analysts and report to the Homeowners CW Indications manager. This role may have in-office requirements dependent upon candidate location. In this role, you can expect to: * Perform complex quarterly CW Indication which directly impacts company pricing and UW decisions. * Develop deep understanding of profit projections. Individually and in partnership with teams across the organization, critically examine peril-level loss trends, weather/CAT loads, premium trends, expense levels, initiative impacts and customer mix changes. * Determine a range of reasonable outcomes given assumption uncertainty and support our pricing selections to Product leadership and stakeholders. * Research, propose, and build out improvements to the indications process. * Work closely with Forecast, Reserving, and State Indications teams to ensure consistency of methodologies. * Communicate indications changes and implications to peer teams and senior leaders within the organization. * Mentor, motivate, and train less experienced staff and peers. Qualifications * Bachelor's degree required; Master's degree preferred. * Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience. * Minimum 5-7 years relevant experience required. * Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. * Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. * Ability to motivate and mentor peers and motivate and train subordinates. * Advanced computing skills (MS Office Excel, SAS, etc.) with ability to build complex models. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $91k-129k yearly est. Auto-Apply 15d ago
  • Small Commercial- Consultant, Product Analysis

    Liberty Mutual 4.5company rating

    Seattle, WA job

    The Small Commercial State Product team is filling an opening within our dynamic group in our Central/Southeast Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed. Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states; making actionable recommendations for improvements. Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states. Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to State Teams, and provide recommendations to State Teams. Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently. Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations. Leads own work stream on all projects and manages low to moderate complexity projects. Provides thoughtful recommendations that influence countrywide decisions and initiatives. Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Regularly presents research, recommendations and initiatives to State management and other cross functional departments. Occasionally presents research, recommendations and initiatives to Chief Product Officer and other Sr. Leadership. Monitors, analyzes and reports on competitor activity. Analyzes trends and is responsible for tactical and strategic recommendations. Qualifications Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools (SAS and SQL); proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. Highly developed negotiation, facilitation and consensus building skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $106k-129k yearly est. Auto-Apply 1d ago
  • Assistant Director, Data Science, Modeling Sophistication

    Liberty Mutual 4.5company rating

    Seattle, WA job

    At Liberty Mutual, the Insights & Solutions group uses data, analytics, and technology to deliver innovative solutions that drive our US Retail Markets business forward. Within it, the Modeling Sophistication, Deep Learning Research team applies cutting-edge computer vision and deep learning to reimagine how we assess risk, design products, and serve customers. With a culture of rigor, reproducibility, and innovation, we turn complex images and high-dimensional data into actionable insights that power smarter decisions and drive real impact in insurance. As a Data Scientist, you will work with a multidisciplinary team of researchers and engineers to design, develop, and deploy computer vision and deep learning models. You will be responsible for translating research prototypes into production-ready solutions that deliver measurable business value. In addition to model development, you will contribute to methodological advancements, scalable data infrastructure, and cross-team scientific collaboration. This role may have in-office requirements based on candidate location Level of position offered will be based on skills and experience at manager discretion Responsibilities: * Design, train, and deploy computer vision and deep learning models, from research and experimentation through production implementation. * Collaborate with business stakeholders to deliver data products such as feature pipelines, predictive models, dashboards, and datasets derived from image data. * Develop and maintain scalable data pipelines and model workflows, applying MLOps best practices for reproducibility, deployment, and monitoring. * Research and prototype new methodologies for training, evaluating, and improving deep learning models, particularly for computer vision. * Integrate model outputs into business applications and partner with engineering teams to operationalize models in production environments. * Contribute to the design, construction, and validation of large and complex datasets in collaboration with cross-functional science teams. * Communicate findings through technical presentations, reports, and recommendations to both technical and non-technical stakeholders. * Participate in cross-functional working groups and contribute to the broader data science community to promote best practices. Preferred Skills & Experience: * Demonstrated expertise in deep learning with an emphasis on computer vision. * Strong foundation in machine learning, statistics, experimental design, and model evaluation metrics. * Proficiency in Python and MLOps practices, with experience in version control (Git), code review, collaborative development workflows (e.g., GitHub/GitLab), and model versioning/experiment tracking (e.g., MLflow). * Proficiency in deep learning frameworks such as PyTorch (preferred) or TensorFlow, with experience in model design, training, and deployment. * Experience building and managing pipelines with workflow orchestration tools (e.g., Airflow, Luigi). * Experience with Docker and CI/CD pipelines. * Experience with container orchestration systems such as Kubernetes. * Understanding of GPU acceleration, distributed training, and model optimization techniques (e.g., mixed precision, pruning, quantization). * Experience with multimodal learning, including vision-language models and cross-modal representation learning. * Track record of advancing research projects from ideation to implementation. Qualifications * Broad knowledge of predictive analytic techniques and statistical diagnostics of models. * Expert knowledge of predictive toolset; reflects as expert resource for tool development. * Demonstrated ability to exchange ideas and convey complex information clearly and concisely. * Networks with key contacts outside own area of expertise. Ability to establish and build relationships within the aligned functional area or SBU. * Ability to give effective training and presentations to peers, management and less senior business leaders. * Ability to use results of analysis to persuade team or department management to a particular course of action. * Has a value driven perspective with regard to understanding of work context and impact. * Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 2 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 4 years of relevant experience or may be acquired through a Bachelor`s degree(scientific field of study) and a minimum of 5+ years of relevant experience. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $109k-140k yearly est. Auto-Apply 15d ago
  • Small Commercial Senior Territory Manager

    Liberty Mutual 4.5company rating

    Seattle, WA job

    Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media. Line of business emphasis on business lines, working across a wide breadth of commercial products, coverages and market appetite. Works closely with agents and brokers to drive flow of small commercial business. Balances engagement with agents and brokers to secure larger targeted accounts and managing account pipeline end-to-end. Manages renewal processes and works across multiple underwriting segments. * Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. * Leads assigned geographical territory and agency management processes (e.g. Agency prospecting, business planning, engagement, training, compensation, plant optimization, etc). * Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management and frontline staff. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. * Creates, maintains, and executes high-quality agency strategies and plans to achieve direct written premium, profit and new business goals. Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, service center support and new product/program rollout support. * Under limited supervision, drives and ensures quality of new business flow, appropriate book mix, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. * Leads, collaborates with, influences and supports internal business partners (underwriting/product management/claims/risk control) to identify and capitalize on opportunities, solve problems, share key competitor and industry intel and provide voice of our agent/customer. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. * Strategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Senior Territory Manager agency management including all Marketing and Development programs, business development tools and internal production/profitability data and analysis. * Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement. * Performs other duties as assigned. Qualifications * Bachelor`s Degree or equivalent industry experience. * Minimum six years of progressively more responsible insurance sales and management work experience. * Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. * Proven track record of revenue growth and sales success in a prior role. * Proven success in developing and building partnerships, decision making and problem solving. * Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. * Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. * High degree of customer focus, interpersonal relationship skills and problem solving. * Advanced analytical thinking, business analytics and business development skills. * Strong time management and team orientation skills. * Well versed understanding of marketing principles. * Must be licensed by the state if required. * Ability to travel daily with occasional overnight travel. * Appropriate driving record required to operate a company vehicle. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $109k-136k yearly est. Auto-Apply 60d+ ago
  • Field Property Claims Adjuster

    Liberty Mutual 4.5company rating

    Seattle, WA job

    Join us as a Field Property Claims Adjuster where you'll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner's property. This is a role where people who love every day to be new, different and exciting, can thrive - you'll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support. The Field Property Claims Adjuster will be traveling locally to insured homes within Seattle, WA (98115) and surrounding areas. To be successful within the role, candidates should live within or near this area. Sign-On Bonus Available! We're offering a sign-on bonus for experienced and actively licensed new hires. What you'll do * Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. * Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. * Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. * Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. * Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. * May be called upon for catastrophe duty. Position details * Territory-based work: Most workdays will be spent in the field within your assigned local territory, giving you the opportunity to work directly with customers and gain hands-on experience. * Training & support: To set you up for success, you'll participate in a comprehensive 5-month training program, which includes: * Primarily virtual and on-the-job learning. * Two short in-person training sessions (Weeks 4 and 7) at our Lewisville, TX office. * Limited overnight travel for training and team meetings (typically less than 10%). Mileage Reimbursement: This role offers mileage reimbursement. You may qualify for a company-provided vehicle once mileage requirements are met. Additional details will be provided if you advance in the selection process. Qualifications * Working knowledge of claims handling procedures and operations. * Proven ability to provide exceptional customer service. * Effective negotiation skills. * Ability to effectively and independently manage workload while exhibiting good judgment. * Strong written/oral communication and interpersonal skills. * Computer skills with the ability to work with multi-faceted systems. * The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. * Ability to obtain proper licensing as required. * The ability to handle multiple competing priorities and organize your day. * Strong time management and organizational skills. * Demonstrated understanding of building construction principles. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $49k-59k yearly est. Auto-Apply 33d ago
  • Auto Damage Trainee

    Geico 4.1company rating

    Seattle, WA job

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Auto Damage Trainee - Seattle, WA Salary: $32.05 per hour / $64,575 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We're looking for Auto Damage Trainees in Seattle, WA who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different environments is also key, as our auto damage adjusters may work from their home, a body shop, a virtual estimating center, or even on the road. Our industry-leading, paid training will teach you the ins and outs of automobile damage adjusting, so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally motivated as they are compassionate. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you: Inspect and assess vehicle damage caused by all types of accidents Estimate vehicle repair costs and negotiate equitable settlements Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers. As an Auto Damage Trainee, you'll be constantly challenged to continue growing your skills and knowledge to better understand our industry, company, and customers. If you want a career with plenty of growth opportunities, let's talk. Salary: Salary: $32.05 per hour / $64,575 annually Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Willingness to be flexible with primary work location - position may require either remote or in-office work Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred Annual Salary $32.05 - $50.36 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $32.1-50.4 hourly Auto-Apply 46d ago
  • Personal Lines Underwriter

    Liberty Mutual 4.5company rating

    Seattle, WA job

    Ensures a profitable book of business by appropriately evaluating the acceptability of risks within established authority levels. Demonstrates decision making authority with limited supervision, making subjective quality exceptions to retain profitable business. Communicates with assigned agents on any rejected risks to educate on market appetite and explain underwriting guidelines. Markets Company products and services to agents and actively participates in the agency management process. Responsible for working with and protecting confidential and proprietary customer and Company information. Responsibilities * Accepts, rejects or modifies new and renewal business for all Personal Lines with limited guidance to ensure a profitable personal book of business. * Reviews risk acceptability to make subjective decisions based on underwriting guidelines ensuring standards for state compliance regulations are met. * Ability to use creativity and underwriting knowledge to engineer risks and retain business. * Responsible for managing a field of agents to achieve Company growth and profitability targets. * Develops on-going relationships with agents, conducts outbound calls with agents to discuss market appetite, quality of submissions and encourage profitable growth. * Additionally, keeps agents up-to-date on underwriting and/or product changes. * Manages a complex book of business to maximize profitability and growth. * Reviews loss ratios and growth for agents when evaluating and making agency exceptions. * Mentors newer underwriters and is a resource within underwriting department. * Partners with Agency Performance Management team and Territory Managers to identify trends and patterns that might create problems and works with agents to correct. * Trains and educates agency staff on Company products, services, underwriting philosophy, etc. * May promote the Company's product and services by speaking to insurance-related groups, CPCU meetings, etc., and by networking within the insurance community to stay abreast of changes within the industry. * Travels with Territory Manager to different agent locations to develop agency partnerships. Performs other support functions as needed. Qualifications * BA/BS degree or equivalent experience (insurance experience preferred) * One to two years of underwriting or relevant experience required * Knowledge of Personal Lines' products and contract knowledge preferred * Proficient in underwriting and thorough knowledge of regulatory and policy differences among states in which business is transacted * Actively working toward professional designation(s) preferred * Demonstrates negotiation skills * Achieves excellent quality results and the highest referral list * Proficient PC skills and capable of working multi-faceted systems * Ability to effectively and independently manage work load while exhibiting good judgment * Strong verbal communication and phone skills * Excellent grammar and written communication skill required * Must have strong relationship building skills with agents and other departments and exemplify teamwork About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $82k-102k yearly est. Auto-Apply 19d ago
  • Senior SBU System Support Analyst

    Liberty Mutual 4.5company rating

    Seattle, WA job

    Product Solutions is looking for a highly motivated System Support Analyst to play a crucial role in implementing key Auto product initiatives. The successful candidate will collaborate with agile squads and cross functional teams to drive countrywide and state implementations that align with our strategic goals and support a high performing culture. This includes performing research to assess the interaction of new products with current offerings, pricing, and underwriting programs, and analyze product platform design to identify any gaps or dependencies. In this role, individuals will assess feasibility and present their findings, provide strategic and tactical recommendations to enhance business results, identify cross-team dependencies, and ensure quality. We are looking for someone who: Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture. Loves problem solving, with a proven track record of proactively identifying and driving forward change. Learns new concepts, processes, and tools quickly. Utilizes generative AI to streamline processes and enhance efficiencies. Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings. Job Responsibilities: Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset Actively participate in discussions to ensure clarity, communicate rating outcomes, raise blockers, and provide recommendations for next steps. Create and proactively maintain comprehensive requirements and project documentation with thorough research and analysis to support project clarity and continuity that is easily accessible and understood regardless of domain or portfolio. Provides pre and post-production support by validating and monitoring impactful systems enhancements, changes and defects to our customers, stakeholders and support partners. Qualifications Bachelor's or Master's degree in business or technical discipline or equivalent experience. Minimum of 5 years related experience. Extensive knowledge of business operations, objectives and strategies as well as business process and information flow. Understanding of business practices common across many businesses. Extensive understanding of re-engineering approaches. General knowledge of IT concepts, strategies and methodologies. General knowledge of diverse technologies and new and current architectures. Skills in object, data and / or process modeling; financial analysis and planning, business value analysis; business process design. Negotiation, facilitation and consensus building skills. Strong oral and written communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $76k-95k yearly est. Auto-Apply 1d ago
  • Director II/Senior Director - Enterprise AI/ML Technology Product Management

    Liberty Mutual 4.5company rating

    Seattle, WA job

    As the Director II/Senior Director - Enterprise AI/ML Technology Product Management, you will lead a team of Product Managers driving Liberty Mutual's next-generation AI/ML infrastructure. Your products empower hundreds of data scientists and engineers to efficiently build, train, and deploy advanced models that deliver measurable business value across the enterprise. The Enterprise Data & Data Science (ED&DS) Product team was established to provide centralized product support and expertise to data science teams across our global organization. We focus on developing best-in-class AI/ML technologies, driving convergence on how AI/ML is executed at Liberty Mutual and support enterprise AI programs. If you're an experienced product leader who thrives at the intersection of strategy, technology, and execution and you're passionate about shaping the future of AI/ML at a Fortune 100 company this is the opportunity for you. ________________________________________ Key Responsibilities * Set Vision & Strategy: Define and evolve the enterprise AI/ML technology strategy, aligning it with business objectives and emerging industry trends. * Product Leadership: Guide the creation and delivery of infrastructure, tooling, and platforms that enable scalable, secure, and efficient AI/ML model development and deployment. * Cross-Functional Collaboration: Partner with data scientists, ML engineers, software engineers, and technology leaders to translate enterprise needs into actionable product roadmaps. * Portfolio Management: Lead prioritization and trade-off decisions across multiple product areas, ensuring resource alignment and delivery against strategic objectives. * Metrics & Impact: Establish KPIs to measure product adoption, performance, and business impact using insights to guide continuous improvement. * People Leadership: Manage, mentor, and develop a high-performing team of product managers. ________________________________________ What You Bring * Deep AI/ML Understanding: Strong grasp of MLOps, LLMOps, data science infrastructure, and the organizational challenges of scaling AI/ML solutions. * Proven Product Mastery: Product management with demonstrated experience leading large-scale AI/ML or data technology products. * Strategic Agility: Ability to make data-informed decisions amid uncertainty and ambiguity. * Collaboration & Influence: Strong track record of fostering alignment across complex organizations. ________________________________________ Key Leadership Traits * Visionary: You connect technical depth with strategic foresight to shape the enterprise AI/ML roadmap. * Customer-Centered: You start from user needs, translating challenges into scalable, impactful solutions. * Collaborative Influencer: You inspire trust and alignment across disciplines and organizational boundaries. * Results-Oriented: You measure success through outcomes, not output, balancing innovation with execution. * Director II, Data Products: $160,500- $226,000. Annual FTO days (Flexible Time Off): 20 * Senior Director, Data Products: $183,800 - $245,300. Annual FTO days (Flexible Time Off): 25 Qualifications * Director II-Bachelor`s degree in quantitative field with 10+ years of related experience within data/data science science or technology product management * Senior Director-Bachelor`s degree in quantitative field with 15+ years of related experience within data/data science or technology product management * Prior experience effectively managing large teams * Master`s degree preferred * Management experience preferred About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $183.8k-245.3k yearly Auto-Apply 15d ago
  • Senior Technical Claims Specialist, Commercial General Liability and Auto Complex

    Liberty Mutual 4.5company rating

    Seattle, WA job

    We are seeking a seasoned Commercial General Liability claims professional to serve as a Senior Technical Claims specialist and enterprise subject-matter expert on complex and highly complex casualty matters. This is a high-visibility, high-autonomy role for a candidate who thrives on deep coverage analysis, strategic litigation and defense management, and handling high-exposure, multi-party claims across jurisdictions. The ideal candidate combines advanced CGL experience with sharp coverage-interpretation skills, strong judgment, and a proven track record of resolving difficult liability and coverage issues. Why this role is compelling * Lead ownership of complex/high-exposure CGL and Commercial Auto Bodily Injury claims and the chance to shape litigation and coverage strategy. * Regular collaboration with coverage counsel, defense counsel, underwriting, reinsurance and senior management - be the go-to SME. * Opportunity to influence policy, processes and training across the claims organization. * Authority to structure complex settlements and manage reserving for high severity matters. Primary Responsibilities * Own and manage the full life cycle of complex CGL claims: determine coverage, investigate facts, evaluate liability, set and adjust reserves, negotiate and execute settlements, authorize payments and, where appropriate, deny coverage. * Perform advanced coverage analysis on issues such as duty to defend vs. indemnify, occurrence vs. claims-made triggers, allocation, multiple policies/insurers, additional insureds, contractual liability, erosion of limits, pollution and professional services exclusions, intentional acts, and other complex endorsements. * Draft and manage coverage opinions, reservation of rights letters, declination letters and coverage litigation strategy; coordinate coverage counsel where appropriate. * Lead defense strategy for high-exposure suits: review pleadings and discovery, develop litigation plans, retain and manage outside defense counsel, oversee billing practices, and evaluate settlement vs. trial risk. * Coordinate with reinsurance, underwriting and subrogation teams on coverage, recovery and allocation issues; manage reporting and ceded claims processes. * Set and maintain appropriate reserves for complex and catastrophic exposures; explain reserve rationale to senior management and auditors. * Mentor, train and advise claims staff and less experienced examiners on coverage interpretation and complex claim strategies; act as an internal resource and SME. * Monitor case law, regulatory and legislative developments affecting CGL and casualty coverage; translate trends into actionable practice updates and training. * Participate in cross-functional special projects (policy language review, claim handling playbooks, major loss response) and continuous improvement initiatives. This position can be filled by a remote employee; however, we do have in office requirements twice a month if you leave within 50 miles of a GRS Claims office aligned with one of the following: Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA. Due to business need, we would ideally like to hire someone who is located in Oregon, Washington, Colorado, Idaho, Texas or Wyoming. Qualifications * 5-7+ years of progressively responsible experience handling Commercial General Liability and/or complex Commercial Auto casualty claims, including substantial experience with high-severity and multi-party litigation. * Demonstrated expertise in coverage analysis and interpretation of CGL policies and common endorsements; experience drafting coverage opinions and reservation of rights letters. * Strong litigation management experience: selecting and supervising defense counsel, discovery and trial exposure management, mediation/arbitration, and settlement negotiations. * Proven ability to analyze, allocate and defend exposure across multiple policies and jurisdictions. * Excellent written and verbal communication skills; capable of articulating complex coverage positions to legal counsel, underwriting, senior management and external parties. * Strong decision-making and judgment under pressure with a track record of handling confidential, high-stakes matters. * Proficient with claims management systems and standard MS Office tools (Excel, Word). * Required to obtain/maintain all-lines Adjusters license. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $136k-169k yearly est. Auto-Apply 21d ago
  • Director, Homeowners Countrywide Analytics

    Liberty Mutual 4.5company rating

    Seattle, WA job

    Are you looking for an opportunity to influence strategy for a countrywide Personal Lines (PL) Home book of business through operational analytics insights? PL Home Countrywide (CW) Analytics is seeking a talented, motivated individual to lead the Operational Monitoring team. This team monitors granular topline and bottom line actual metrics to identify key risks and opportunities for Home profitability and growth and escalate to key stakeholders within the organization. This role will report directly to the PL Home Countrywide Analytics leader and lead a team of 4 analysts. This is an exciting opportunity to lead a team that produces analysis with exposure directly to key leadership stakeholders. This role may have in-office requirements dependent upon candidate location. We are looking for a candidate that: * Thrives as a leader to establish a positive culture and develop a diverse team. * Triages and prioritizes workload effectively across themselves, their team, and partner groups in the organization. * Utilizes deep quantitative acumen to tease out key trends in data to drive business decisions. * Collaborates effectively across functions, able to tie together priorities across the organization with the capacity and skills of the team. * Has an ACAS and/or FCAS and actuarial experience within Personal Lines Homeowners line of business. Responsibilities: * Manage and develop a team of 4 analysts, cultivating a positive and collaborative team culture. * Coalesce findings across the suite of monitoring metrics to drive operational action. * Collate deep dive findings from the broader CW Analytics team and other partner groups into the Operational Monitoring narrative. * Generate monthly read-outs for leadership. * Monitor and triangulate leading indicators of New Business profitability to flag potential risks. * Monitor New Business competitiveness at a state/segment level to inform where we are growing and where we have opportunities to be more competitive. * Deliver granular insights into persistency and average premium change at renewal trends to inform retention forecasts and operational decisions. * Evaluate and monitor key Product initiatives to inform forecast, program design, and roll out decisions. * Monitor granular frequency and severity trends that drive profitability to identify potential loss savings and inform projections. Qualifications * Master's degree in Mathematics, Economics, Statistics or other quantitative field; Ph.D. helpful given quantitative work overseen. * Minimum 10 years of relevant experience. * Excellent analytical, quantitative and problem-solving skills. * Expert knowledge of data sources, tools, and business processes, including a sophisticated understanding of cross-functional operations and business drivers. * Expert knowledge of advanced statistical techniques required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $136k-172k yearly est. Auto-Apply 21d ago
  • Large Loss Claim Resolution Specialist, Personal Property

    Liberty Mutual 4.5company rating

    Tacoma, WA job

    In this role, you will manage, investigate, and resolve assigned Property Contents Claims that present high exposure or more complex under limited supervision. You will inspect, compile and value inventory of damaged/lost contents associated with property claims and provide policyholders with exceptional customer service. You may assist Claims Representatives with in-person inspection/policyholder contact where necessary, and act as technical resource for other Contents Specialists. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Employees may apply for a new role after completing 12 months of employment in their current position. Responsibilities: * Handles a majority of large loss claims assigned under little supervision. * Investigates, determines coverage of loss, and adjusts all elements of Property Loss claims of high severity. * Performs full on-site inventory inspection and scope of damages and able to communicate such to both policyholders and vendors. * Provides quality customer service. Provides insured with policy information to include coverage, limitations, and able to explain settlement effectively. * Oversees coordination of contents vendors, some which are third-party -including contractors, emergency repair teams, and cleaning services, negotiates service scopes and estimates, monitors performance, and ensure compliance with contract terms and safety standards. * May be asked to perform field assist on files handled by other property departments with in-person inspection and/or policyholder contact when needed. * Takes initiative to stay current on personal‑property standards, market trends, and products through continuing education, seminars, and industry publications. Qualifications * Strong written and oral communications skills required. * Good interpersonal, analytical and negotiation skills required * Effective negotiation skills. * Customer service experience preferred * Knowledge of coverages provided within various homeowner policies. * Ability to effectively and independently manage workload while exhibiting good judgment. * Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred. * The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience * Ability to obtain proper licensing as required. * Completion of advanced property training. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $42k-55k yearly est. Auto-Apply 37d ago
  • Assistant Director, Product Research

    Liberty Mutual 4.5company rating

    Seattle, WA job

    Note: This is a ranged posting. Level offered will be based on candidate experience at manager discretion. This role may require in-office presence depending on candidate location. The Personal Lines Property & Specialty Program Delivery team is looking for a Consultant or Assistant Director to play a key role in developing strategic approaches and leading the execution of pricing program rollouts that drive USRM's profit and growth goals. In this role, you will lead the end-to-end rollouts for assigned states, gaining hands-on experience with pricing strategy and product rollout processes. You will be responsible for determining product scope, ensuring this scope is in compliance with regulations while collaborating closely with stakeholders to ensure product implementations are accurate, timely, and high quality. You will evaluate program feasibility, assess business impact, and create comprehensive implementation strategies with clear rationale for stakeholder decision-making. Join a collaborative Delivery team where your attention to detail, strong analytical skills, and continuous-improvement mindset will directly contribute to measurable results. This role will support the new Landlord and Umbrella programs in the intermediate term, however, long term Property & Specialty program flexibility is valued for this role. Responsibilities: * Lead strategic initiatives independently and develop comprehensive program strategies in conjunction with stakeholders to drive the development and implementation of new personal lines property and specialty pricing programs, ensuring timely, compliant, and high-quality rollouts. * Fully own end-to-end state program launches * Manage timelines, identify risks, create contingency plans, and escalate blockers as needed. * Act as a subject matter expert for the pricing programs and assigned states, evaluate program compatibility and business impact, develop strategic recommendations with supporting business rationale, and drive consensus with key stakeholders on pricing, strategy, etc. * Lead cross-functional workstreams and manage moderate-to-high complexity projects. * Create decision artifacts and strategic planning documents, including impact analyses, business cases, and implementation roadmaps to support executive decision-making. * Conduct complex analysis independently to help drive business decisions; synthesize complex information into clear strategic recommendations; when necessary, query data to conduct ad hoc analysis of profit and loss metrics and understand and manipulate the data to tell a story and answer questions. * Support creating and updating training materials and process documentation * Drive continuous improvement and identify opportunities to streamline processes, increase accuracy, and accelerate state implementations. * Mentor less experienced analysts, provide strategic guidance to team members, and spearhead team meetings with pertinent agendas and clearly stated goals. The ideal candidate will have: * Advanced project management, organization, and communication skills * Strong technical aptitude with experience in data visualization tool suites (Excel, SAS, SQL, etc.) * Demonstrated ability to learn new concepts, processes, and tools quickly. * A keen eye for process improvement, with a proven track record of proactively identifying and driving forward change. * Ability to work through ambiguity, think critically, and influence others to drive quick and sound decision-making * Ability to simplify complex concepts for varying audiences * Demonstrated ability to synthesize complex information into executive-level recommendations * Experience presenting findings and recommendations to senior stakeholders * Intermediate knowledge of insurance pricing is a plus as well as experience in Personal Lines Property/Specialty or Product Management Qualifications * Bachelor's degree in finance, mathematics, economics, statistics, or another quantitative field desired. Minimum 4 year's relevant work experience, typically 6 years. * Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and data software packages (e.g., SAS, Emblem, Earnix). * Must have strong planning, organizational, analytical, decision making and communication skills. * Experience managing projects preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $109k-140k yearly est. Auto-Apply 15d ago
  • Actuary, Personal Auto Planning and Monitoring

    Liberty Mutual 4.5company rating

    Seattle, WA job

    The Auto Planning and Monitoring loss team within US Retail Markets (USRM) Risk Analytics (RA) is seeking a talented Senior Actuarial Analyst/Actuary! This role is an exciting opportunity to ensure the business is achieving target profitability and driving the right business actions. Our team is responsible for crafting a holistic and compelling opinion of the loss ratio and top-line as part of the quarterly Plan, as well as analyzing, synthesizing, monitoring, and communicating emerging trends to a broad group of stakeholders. In this role, you will perform in-depth analyses to forecast prospective frequency and severity trends. This involves digging into both internal and external (macroeconomic) data, identifying emerging areas of risk, performing deep dives, monitoring against forecasts, and communicating findings to key stakeholders and senior leadership. You will collaborate with multiple teams and functional areas across the organization in the planning-monitoring system. This role may have in-office requirements dependent upon candidate location. Responsibilities: * Drive informed opinions on quarterly Plan reforecasts through conducting in-depth analyses to explain historical frequency and severity metrics and forecasting future loss trends. * Monitor, investigate, and communicate drivers of results, including plan, variance-to-plan, and trends, through both the scheduled and ad-hoc processes. * Ensure the timely delivery of planning and monitoring deliverables. * Effectively collaborate with cross-functional areas; appropriately interpret, collect, and generate sound and consistent perspectives. * Provide clear and concise communication of technical work to broad audiences, cross-functionally, and to senior leadership. Innovate better ways to depict and explain plan changes and monitoring insights. * While leveraging analytical, financial, and operational knowledge, utilize advanced data skills and tools, such as SAS, SQL, VBA, and PowerBI, to drive analytical and process improvements. * Provide mentorship to junior members of the team. Ideal skills include: * Strong communication with cross-functional leadership. * Knowledge of macroeconomic industry trends impacting Personal Lines Auto. * Pricing, indications and/or reserving experience as pertaining to trend selection. * Experience taking open-ended business problems and finding innovative solutions. Qualifications * Bachelor's degree required; Master's degree preferred. * Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience. * Minimum 5-7 years relevant experience required. * Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. * Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. * Ability to motivate and mentor peers and motivate and train subordinates. * Advanced computing skills (MS Office Excel, SAS, etc.) with ability to build complex models. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $91k-129k yearly est. Auto-Apply 13d ago
  • Field Property Claims Adjuster

    Liberty Mutual 4.5company rating

    Renton, WA job

    Join us as a Field Property Claims Adjuster where you'll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner's property. This is a role where people who love every day to be new, different and exciting, can thrive - you'll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support. The Field Property Claims Adjuster will be traveling locally to insured homes within Renton, WA (98056) and surrounding areas. To be successful within the role, candidates should live within or near this area. Sign-On Bonus Available! We're offering a sign-on bonus for experienced and actively licensed new hires. What you'll do * Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. * Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. * Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. * Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. * Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. * May be called upon for catastrophe duty. Position details * Territory-based work: Most workdays will be spent in the field within your assigned local territory, giving you the opportunity to work directly with customers and gain hands-on experience. * Training & support: To set you up for success, you'll participate in a comprehensive 5-month training program, which includes: * Primarily virtual and on-the-job learning. * Two short in-person training sessions (Weeks 4 and 7) at our Lewisville, TX office. * Limited overnight travel for training and team meetings (typically less than 10%). * Mileage Reimbursement: This role offers mileage reimbursement. You may qualify for a company-provided vehicle once mileage requirements are met. Additional details will be provided if you advance in the selection process. Qualifications * Working knowledge of claims handling procedures and operations. * Proven ability to provide exceptional customer service. * Effective negotiation skills. * Ability to effectively and independently manage workload while exhibiting good judgment. * Strong written/oral communication and interpersonal skills. * Computer skills with the ability to work with multi-faceted systems. * The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. * Ability to obtain proper licensing as required. * The ability to handle multiple competing priorities and organize your day. * Strong time management and organizational skills. * Demonstrated understanding of building construction principles. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $49k-59k yearly est. Auto-Apply 33d ago
  • Multi-Line Physical Damage Trainee

    Geico 4.1company rating

    Everett, WA job

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Must be able to obtain and maintain a driver's license, certifications and permits in accordance with state and federal regulations, and company and departmental standards. Must be able to lift and carry materials, equipment, etc. and lift them to and from vehicles and carry them up and down steps. Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position. Must be able to answer questions and communicate with coworkers, customers and others in person, via mail, email, text, telephone and cellphone. Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization. Must be able to maintain a professional attitude and appearance at all times. Speaks with internal and external customers in a way that builds GEICO's customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions. Must be able to speak in a clear, empathic and professional manner by telephone or in person. Must be able to handle heavy claim volume and stressful situations. Must be able to learn and apply large amount of technical and procedural information. Must be able to attend virtual meetings with cameras on WORKING CONDITIONS: The duties of this position are generally performed in a home office, with occasional work in an auto repair environment or at a business location, under minimum supervision. EQUIPMENT AND VEHICLES (WHEN ASSIGNED): Must have access to a safe, dependable vehicle and maintain liability insurance in accordance with local laws. Must have and maintain an acceptable driving record and a valid state driver's license. Must be able to utilize laptops, Microsoft Office, web-based applications, cameras, smart phones, hands free cellular devices, and calculators. Annual Salary $25.44 - $45.28 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $25.4-45.3 hourly Auto-Apply 60d+ ago
  • Insurance Agency Owner - Kennewick, WA

    American Family Mutual Insurance Company 4.5company rating

    American Family Mutual Insurance Company job in Seattle, WA

    Business owner. Community leader. Protector of dreams. That's what makes an American Family Insurance Agency Owner. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. If you're looking for a chance to build a business and own your future - we're interested in you! Apply today. At American Family, we're trying to find individuals with experience in success and eagerness to accomplish something that takes time, energy, and commitment. Are you involved in your community and can visualize success? Agency Owners operate as independent contractors, representing American Family and our products exclusively. As an agency owner, you'll be responsible for your agency's overall management, sales, and growth. You are your own boss everything you do for your agency is because of you and your efforts are what makes your agency successful. You'll also hire your team and work with them to meet aim and design your goals you set. We will help and guide you to find your office location where you will be on-site supporting your customers. Reasons why you should become an American Family Insurance Agency Owner: Financially Fit: with nearly $8 billion in policyholder equity, American Family has the financial security to protect the dreams of your policyholders Fortune 500 company that is among the largest Property and Casualty insurance groups Offer American Family Insurance products and products and services through our subsidiary partners Coaching and support from a local team - from marketing, prospecting, business consultation and more Unlimited compensation potential including a New Agency Owner Incentive Program Requirements Obtain Property and Casualty and Life and Health insurance licenses Pass a motor vehicle, financial/credit and criminal background check Interested in learning more? Contact a recruiter or join our Talent Community! We believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation to protect our customers' dreams in ways never imagined. #ZR #LI-AS4 #LI-AS4
    $134k-166k yearly est. Auto-Apply 60d+ ago

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