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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Jose, CA | $35,845 | $17.23 |
| 2 | Union, NJ | $35,338 | $16.99 |
| 3 | Palatine, IL | $34,358 | $16.52 |
| 4 | Eugene, OR | $34,318 | $16.50 |
| 5 | Caon City, CO | $33,846 | $16.27 |
| 6 | Cleveland, OH | $33,655 | $16.18 |
| 7 | Fort Wayne, IN | $33,609 | $16.16 |
| 8 | Ann Arbor, MI | $33,277 | $16.00 |
| 9 | Billings, MT | $33,157 | $15.94 |
| 10 | Topeka, KS | $32,321 | $15.54 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $90,703 | $44 | - |
| 2 | Customer Service Expert | $83,587 | $40 | - |
| 3 | Customer Service Executive | $67,355 | $32 | - |
| 4 | Customer Care Consultant | $64,595 | $31 | - |
| 5 | Customer Retention Representative | $60,757 | $29 | - |
| 6 | Service Specialist | $57,929 | $28 | - |
| 7 | Customer Service Senior Associate | $52,914 | $25 | - |
| 8 | Bilingual Sales Representative | $50,773 | $24 | - |
| 9 | Customer Specialist | $49,455 | $24 | - |
| 10 | Retention Representative | $49,430 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VSP Vision Care | $34,956 | $17 | - |
| 2 | Industrial Risk Insurers | $34,910 | $17 | - |
| 3 | Fidelity Life | $33,806 | $16 | - |
| 4 | Charles L. Crane Agency | $33,452 | $16 | - |
| 5 | Haas & Wilkerson Insurance | $33,024 | $16 | - |
| 6 | Benefit Strategies | $32,966 | $16 | - |
| 7 | Brooks Insurance Agency | $32,689 | $16 | - |
| 8 | National Business Association | $32,680 | $16 | - |
| 9 | The Insurance Exchange | $32,657 | $16 | - |
| 10 | Melcher & Prescott Insurance | $32,584 | $16 | - |
| 11 | New Horizons Insurance Marketing, Inc. | $32,497 | $16 | - |
| 12 | USI Affinity | $32,441 | $16 | - |
| 13 | American Fidelity Life Insurance | $32,414 | $16 | - |
| 14 | McClone | $32,396 | $16 | - |
| 15 | Insurance Office of America | $32,343 | $16 | - |
| 16 | Haylor, Freyer & Coon, Inc. | $32,339 | $16 | - |
| 17 | National Brokers of America | $32,322 | $16 | - |
| 18 | The Crichton Group | $32,271 | $16 | - |
| 19 | Sterling Insurance Group | $32,256 | $16 | - |
| 20 | Brown & Brown Insurance Services of California | $32,187 | $15 | - |