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Program Manager, Private Client Services Technology at LevelField Bank
Levelfield Bank 3.7
Houston, TX jobs
Redefine Banking with Us: LevelField Bank, upon completion of the forthcoming acquisition of Burling Bank, will be an FDIC-insured community bank dedicated to transforming the financial landscape by prioritizing innovation and embracing new products and services. We aim to differentiate ourselves by serving consumers nationwide, targeting underbanked commercial markets, including business involved in the fast-evolving world of digital assets (cryptocurrency), and by operating a true real-time 24x7 bank. Considerable growth is on the horizon, and we're ready for the challenge. Building an industry-leading company is no small feat, but we're driven by a positive, ambitious energy. With a seasoned leadership team and the stability of a regulated financial institution, we're creating a workplace that's both dynamic and rewarding. Our executive leaders each bring over thirty years of experience from the most competitive corners of the financial sector-yet they approach each day with the enthusiasm of fresh talent. If you are passionate about creating a fantastic environment and eager to join a growing organization, this is your opportunity to make an impact. Your Role: As the Program Manager-Private Client Services (PM-PCS), you will be responsible for the delivery of banking products to LevelField's business and select personal banking customers, along with the tools necessary for bank staff to serve those customers. Reporting to the Chief Technology Officer, you will deliver those products and tools by coordinating among the bank's third-party integration partner and various Software-as-a-Service (SaaS) vendors. Because of the high-touch nature of PCS, many deliverables will require tight delivery times and will be managed using lightweight Agile methods and, occasionally, “red team” development. A number of these banking products and SaaS vendors will involve digital assets, although digital asset experience is not a requirement for the role. Location: This is a fully on-site position in Houston, TX. The role depends on close collaboration with business and technology partners, which is best achieved through in-person engagement. Key Responsibilities: Champion our brand: Embody LevelField's innovative culture, fostering trust and enthusiasm for our cutting-edge banking solutions. Own the PCS technology roadmap: Maintain the delivery roadmap for all Private Client Services products and tools defined by the Chief Product Officer and other executive sponsors. Coordinate cross-functional delivery: Assemble and lead working teams consisting of the VP of Business Requirements and designated business experts to define requirements and validate user acceptance. Plan and track execution: Develop delivery plans, track milestones in the appropriate project management tool (usually Jira), and ensure visibility of progress, risks, and dependencies. Oversee vendors and integration partners: Direct the work of third-party infrastructure and integration partners and SaaS providers, ensuring scope, quality, and timelines are met. Manage project budgets: Collaborate with the Director of the Program Management Office to establish budgets, monitor variances, and conduct post-project financial and performance reviews. Maintain governance alignment: Ensure that project documentation, approval gates, and controls comply with standards established by the PMO. Communicate with stakeholders: Provide regular status reports, highlight risks or decision needs, and ensure timely escalation and resolution. Drive continuous improvement: Capture lessons learned and contribute to refining delivery methods, vendor management practices, and PMO standards. Additional Responsibilities: Stay ahead of trends: Maintain awareness of the broader context and implications of the various types of risk affecting the business. Work collaboratively: Collaborate with the team to continuously improve the department and the bank. Think like an owner: Contribute ideas to improve processes, enhance customer experiences, and drive the bank's growth. Perform other related duties as needed: Support additional initiatives or responsibilities consistent with the scope and purpose of the role. About You You are an experienced program manager who thrives on bringing structure, clarity, and momentum to complex technology deliveries. You excel at coordinating diverse contributors-business leaders, vendors, and integration partners-to deliver high-quality products on schedule and within budget. You are comfortable managing programs that rely on configuration and integration rather than in-house software development, and you know how to keep third-party teams aligned with business priorities and governance standards. You bring: A minimum of 7 years of experience managing technology programs or large projects within financial services or other regulated industries. Demonstrated success coordinating multi-vendor or SaaS-based implementations, with strong command of integration and configuration management. Proven ability to translate business objectives into executable delivery plans and to maintain focus on value, schedule, and cost. Excellent organizational and communication skills-able to build consensus across business, technology, and vendor teams. Sound financial discipline, including budget planning, variance tracking, and post-implementation review. A commitment to continuous improvement and to working within the PMO's governance frameworks to strengthen delivery practices across the technology organization. Familiarity with Agile and hybrid project methodologies, and the judgment to tailor them appropriately to the scope and urgency of each initiative. You bring calm leadership to high-visibility programs, ensuring that complex integrations and aggressive timelines are handled with control, transparency, and professionalism. What Success Looks Like Within your first year, Private Client Services technology initiatives are delivered predictably, with clear ownership, controlled budgets, and measurable results. Project plans are realistic and visible, dependencies are managed, and executives have confidence in the progress and cost of each delivery. Third-party integration partners and SaaS vendors operate with accountability and alignment to business goals, supported by your structured communication and steady coordination. Internal stakeholders see you as a trusted facilitator-someone who brings focus, clarity, and follow-through to complex, cross-functional efforts. The PMO recognizes your programs as models of disciplined delivery: well-documented, financially transparent, and aligned with governance standards. Private Client Services technology moves forward with a rhythm and reliability that strengthens both customer experience and organizational trust. Why Join LevelField Bank? Be a pioneer: Join a forward-thinking bank at the forefront of digital asset integration, with opportunities to shape the future of finance. Growth opportunities: As an early team member, you'll have significant potential for career advancement in a rapidly growing organization. Vibrant culture: Thrive in a collaborative, innovative workplace that values your contributions and celebrates success. Competitive compensation: Enjoy a base salary of $105,000-$145,000, discretionary bonuses, stock options, 401(k), medical insurance, and additional benefits. This description outlines the general nature of the role and is not an exhaustive list of duties or requirements. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this role. LevelField Financial and LevelField Bank are equal opportunity employers.
$105k-145k yearly 1d ago

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ISP Telecommunications Customer Premise Technician - Level IV - Longview/Tyler, Texas
Pearce Services 4.7
Tyler, TX jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 28d ago
ISP Telecommunications Customer Premise Technician - Level IV - San Antonio, Texas
Pearce Services 4.7
San Antonio, TX jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 29d ago
ISP Telecommunications Customer Premise Technician - Level IV - Cleveland, Ohio
Pearce Services 4.7
Cleveland, OH jobs
At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly Auto-Apply 7d ago
ISP Telecommunications Customer Premise Technician - Level IV - Cleveland, Ohio
Pearce Services 4.7
Cleveland, OH jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 28d ago
ISP Telecommunications Customer Premise Technician - Level IV - Toledo, Ohio
Pearce Services 4.7
Toledo, OH jobs
At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly Auto-Apply 7d ago
ISP Telecommunications Customer Premise Technician - Level IV - Toledo, Ohio
Pearce Services 4.7
Toledo, OH jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 7d ago
ISP Telecommunications Customer Premise Technician - Level IV - Dayton, Ohio
Pearce Services 4.7
Dayton, OH jobs
At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly Auto-Apply 7d ago
ISP Telecommunications Customer Premise Technician - Level IV - Dayton, Ohio
Pearce Services 4.7
Dayton, OH jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 7d ago
ISP Telecommunications Customer Premise Technician - Level IV - Austin, Texas
Pearce Services 4.7
Austin, TX jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 28d ago
ISP Telecommunications Customer Premise Technician - Level IV - Houston, Texas
Pearce Services 4.7
Houston, TX jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 29d ago
Desktop Support Technician II
Pennymac 4.7
Cary, NC jobs
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE
$50k-75k yearly Auto-Apply 46d ago
ISP Telecommunications Customer Premise Technician - Level IV - Dallas, Texas
Pearce Services 4.7
Dallas, TX jobs
Job Description At PEARCE, we've got a career for you! Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets. Your Impact: The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision. Core Responsibilities: Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy. Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration. Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc. Deep understanding of fiber installation standards and procedures. Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation. Responsible for the accuracy of all documentation as required. Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required. Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness. Comply with system update requirements of all company/customer installation documents. Ability to resolve any project related issues utilizing defined processes. Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports. Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management Be capable of performing the following work operations/job activities without supervision or direction: Physically place, remove, or modify working and non-working equipment. Install Cable trays and/or racking from drawings and Engineering documents. Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required. Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces. Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system. Perform test and turn-up as well as other integration activities. Resolve equipment and technical issues as they arise. Perform quality validation on in-process and completed work. Perform other duties as requested. Specific duties may vary or evolve over time based on business and client needs. Core Experience: Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus! High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations. Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations. Must have proficient laptop computer skills and experience with applications. Ability to fully understand all company/customer policies and procedures and safety requirements. Excellent verbal and written communication skills. MS Office (Outlook, Word, Excel, Teams) skills. Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable. Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer. Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$62,000-$72,000 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about us at ************************
$62k-72k yearly 28d ago
Desktop Support Technician II
Pennymac 4.7
Carrollton, TX jobs
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE
$50k-75k yearly Auto-Apply 46d ago
Monitoring, Analysis, Response and Communication Technician
Cyrusone 4.6
Cincinnati, OH jobs
As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals. The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assists MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success. **Responsibilities:** + Assist in the strategic direction for facilities operations. + Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities. + Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The MARC Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers. + Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures. + Demonstrate the ability to self-start, be responsive, and be creative when finding solutions. + Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans. + Assist in the creation of reports and presentations for senior management. + Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible. + Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation. + To develop and maintain a good working relationship across all levels in the organization, being an ally to all. + Manage multiple project deliverables, requirements, and navigate complex situations. + Ability to prioritize and manage resources under high pressure + Assist in MARC led Root Cause Analysis. **Qualifications:** + Three to five (3-5) years of data center experience preferred. + Be able to work different shifts within 24/7/365 coverage strategy. + Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers. + Excellent communication skills, teamwork, organizational and problem-solving skills. + Proficient with Microsoft Office Suite and project management software. + Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. + Multilingual is a plus. **Education / Certifications:** + High School diploma required. + Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred. **Work Environment:** + Fast paced environment + 12 hour shifts, 7am - 7pm, TH, F, Sat (every other Wednesday) CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************
$52k-64k yearly est. 60d+ ago
Monitoring, Analysis, Response and Communication Technician
Cyrusone Management Services 4.6
Cincinnati, OH jobs
As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals. The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assists MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success. Responsibilities: Assist in the strategic direction for facilities operations. Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities. Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The MARC Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers. Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures. Demonstrate the ability to self-start, be responsive, and be creative when finding solutions. Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans. Assist in the creation of reports and presentations for senior management. Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible. Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation. To develop and maintain a good working relationship across all levels in the organization, being an ally to all. Manage multiple project deliverables, requirements, and navigate complex situations. Ability to prioritize and manage resources under high pressure Assist in MARC led Root Cause Analysis. Qualifications: Three to five (3-5) years of data center experience preferred. Be able to work different shifts within 24/7/365 coverage strategy. Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers. Excellent communication skills, teamwork, organizational and problem-solving skills. Proficient with Microsoft Office Suite and project management software. Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. Multilingual is a plus. Education / Certifications: High School diploma required. Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred. Work Environment: Fast paced environment 12 hour shifts, 7am - 7pm, TH, F, Sat (every other Wednesday) CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
$52k-64k yearly est. Auto-Apply 60d+ ago
Monitoring, Analysis, Response and Communication Technician
Cyrusone 4.6
Lebanon, OH jobs
As part of the operations system team, you will work with highly motivated engineers, experts, and innovators in the data center industry. The Monitoring, Analysis, Response, and Communication (MARC) Technician will have a direct impact on the overall customer experience. The MARC Technician will have the ability to assist the MARC team, to design solutions for complex problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough timelines. The MARC Technician will help develop and execute plans to establish and complete department goals. The MARC Technician will be responsible for the continuous remote monitoring of site conditions and triaging incoming alarms and incident alerts to establish a standardized response to critical issues across the portfolio. This role will also require the technician to assists MARC team and Management in providing both reactive and pro-active assistance to all operational facilities teams within the CyrusOne portfolio. The role has a direct impact on the sites, its productivity and operational success. **Responsibilities:** + Assist in the strategic direction for facilities operations. + Ensure all safety procedures are followed. Assist in development of training programs to increase team technical capabilities. + Be part of a 24/7/365 team to monitor and assist sites with incident response and management. The MARC Technicians will assist in the incident management team's operational aspects in a way which protects, maintains, and improves the value of the data centers. + Assist in site incident investigation by utilizing structured problem solving to identify root cause of failures. + Demonstrate the ability to self-start, be responsive, and be creative when finding solutions. + Identify opportunities to improve quality, customer service and cost performance, and assist in the execution of approved plans. + Assist in the creation of reports and presentations for senior management. + Assist Management to ensure optimal roll out and training in standard tools, processes, and systems where possible. + Help create and implement BMS/EPMS training to include mechanical plant management, utilization validation, and report/trend generation. + To develop and maintain a good working relationship across all levels in the organization, being an ally to all. + Manage multiple project deliverables, requirements, and navigate complex situations. + Ability to prioritize and manage resources under high pressure + Assist in MARC led Root Cause Analysis. **Qualifications:** + Three to five (3-5) years of data center experience preferred. + Be able to work different shifts within 24/7/365 coverage strategy. + Proven record of accomplishment for cultivating strong relationships with internal stakeholders, vendors, or customers. + Excellent communication skills, teamwork, organizational and problem-solving skills. + Proficient with Microsoft Office Suite and project management software. + Demonstrated understanding of engineering documentation, electrical diagrams, and standard operating procedures. + Multilingual is a plus. **Education / Certifications:** + High School diploma required. + Bachelor's degree in electrical, Mechanical, or other related engineering degrees preferred. **Work Environment:** + Fast paced environment + 12 hour shifts, 7am - 7pm, TH, F, Sat (every other Wednesday) CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here . CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************
$52k-64k yearly est. 60d+ ago
Field Engineer/Microwave Tower Technician
Jump Trading 4.3
Spokane, WA jobs
Tower Pros is the dedicated field operations support team for some of the most successful HFTs in the world. It is our responsibility to build and maintain first-in-class wireless networks that compete in the fast-paced, ever-evolving landscape of financial markets. This is a position for Engineers / Rigging climbers that are truly interested in having their skillsets consistently challenged and actively want to learn new skills as the needs of the business grow. We are focused on a team environment and the most successful applicants will work as part of a team to constantly deliver and improve on the work produced. TowerPros is seeking a technically skilled Field Engineer / Microwave Tower Technician to build and maintain a sophisticated high-performance wireless network across the Upper Midwest and Northwestern United States. What You'll Do: Promptly respond to network outages. Diagnose, troubleshoot, and repair equipment in an efficient and timely manner. New construction and maintenance of existing infrastructure on towers, rooftops, and other communication structures to ensure consistent, best-in-class quality and reliability. Proactively communicate realistic timeline expectations for assigned tasks. Provide informational daily reporting on job progress and operational or maintenance issues. Become the on-site technical resource for sub-contractors during new construction. Participate in continuous trainings for new skillsets. Regular completion and passing score of all mandatory company certifications. Safely operate all supporting equipment, including vehicles, and rigging equipment. Regular daily travel. Other duties as assigned or needed. Skills You'll Need: Successfully completed an Authorized Climber/Rescue course and received the course certificate. Experience rigging various communication structures and working with a capstan winch. Ability to drive a commercial motor vehicle and meet all driver qualification requirements mandated by the Federal Motor Carrier Safety Administration for drivers who do not require a commercial driver's license (“CDL”). Willingness to take on and learn new tasks, as needed. Reliable and predictable availability. Reliable transportation. Must be highly motivated and proactive. Basic network and subnetting knowledge. Comfortable with Microsoft Office and using a PC. Ability to maintain clean, safe, and orderly working environments. Flexibility with regards to work priority changes. Strong analytical and creative problem-solving abilities. Preferred: Microwave technology and/or millimeter experience. Experience with installation of mounts to towers and other communication structures. Microwave antenna & equipment installation, path alignment, and troubleshooting. Experience and knowledge of AC and DC power systems including wiring of both types. Experience terminating and installing various sizes and types of coax cabling from 3/8” to 1”. Capable of troubleshooting with Spectrum Analyzer and Cable/Antenna Analyzer. Knowledge of basic RF theory and understanding simple signal flow concepts. Knowledge of various industry best practices for cabling, safety, and rigging. Valid OSHA 10 certification preferred. Intermediate to advanced PC knowledge. Physical Requirements: Ability to competently climb all types of structures and towers up to 600 feet if required; Majority of towers climbed are between 150-400 feet. Ability to work overtime, evenings, and on call required. Occasional weekend work is required as needed or as part of on-call. Ability to work outside or inside in hot and cold weather conditions for long periods of time. Long haul driving of CMV (work truck), sometimes up to 14 hours in a work shift; Required to be on feet/standing in one place 60% to 100% of the work shift. Required to lift/carry equipment and tools as follows: Over 150 lbs. - 1% of the time 75 - 150 lbs. - 5% of the time 25 to 75 lbs. - 50% of the time 1 to 25 lbs. - 90% of the time Travel Requirements: Travel is 90 -100%. Deploy from home. (Sioux Falls) Operations are typically between Dubuque, IA and Miles City, MT. (Spokane) Operations are typically between Everett, WA and Miles City MT. Occasional travel outside of these areas will be required as needed. Overnight stays will be required when traveling. Please note that TowerPros operates commercial motor vehicles as a private carrier registered with the Federal Motor Carrier Safety Administration (the “FMCSA”), and the ability to drive TowerPros' commercial motor vehicles is an essential function of this position. In order to comply with federal regulations, any candidate for this position will be required to meet all driver qualification requirements mandated by the FMCSA for non-CDL drivers of commercial motor vehicles and, as such, any offer for this position will be contingent upon TowerPros' receipt of satisfactory driving records, background check results, drug screening results, and DOT physical results. As such, any candidates will be expected to sign necessary consent forms and provide information necessary to accomplish the foregoing, all in accordance with applicable law. This is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of TowerPros. Since no can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job will also be considered part of the job holder's responsibility. By submitting an application for this position, candidates acknowledge that they have read and understood this job description. Benefits include: - Overtime eligibility - Medical, dental and vision insurance - Employer Paid Group Term Life and AD&D Insurance - Paid vacation plus paid holidays - Retirement plan with employer match - Paid parental leave - Wellness ProgramsHourly Pay Range$34-$42 USD
$34-42 hourly Auto-Apply 60d+ ago
Field Tech (Traveling Role)
Accel Talent Group 4.5
Boone, NC jobs
Travel throughout the USA using the latest technologies and industry methods to provide large transportation agencies with highway asset management systems, surveys and data that optimize maintenance and development and ensure the safety of all stakeholders. Our advanced pavement data-collection vehicles are equipped with precision survey systems and software and can perform any roadway data collection task. The modular design allows the vehicles to be easily reconfigured to meet your requirements and serves to cut excess, equipping the vehicles with the necessary surveying systems. As the vehicle ages, the subsystems can be integrated onto another chassis, and our customizable software can be updated to suit changing needs, making them an invaluable long-term investment. Schedule: Rotating schedule, More than 40 hours per week (Rotation requires techs to be away from home 28 days at a time) Benefits: Medical insurance, Dental insurance, Vision insurance
$30k-39k yearly est. 60d+ ago
Field Tech (Traveling Role)
Accel Talent Group 4.5
Boone, NC jobs
Travel throughout the USA using the latest technologies and industry methods to provide large transportation agencies with highway asset management systems, surveys and data that optimize maintenance and development and ensure the safety of all stakeholders. Our advanced pavement data-collection vehicles are equipped with precision survey systems and software and can perform any roadway data collection task. The modular design allows the vehicles to be easily reconfigured to meet your requirements and serves to cut excess, equipping the vehicles with the necessary surveying systems. As the vehicle ages, the subsystems can be integrated onto another chassis, and our customizable software can be updated to suit changing needs, making them an invaluable long-term investment. Schedule: Rotating schedule, More than 40 hours per week (Rotation requires techs to be away from home 28 days at a time) Benefits: Medical insurance, Dental insurance, Vision insurance
$30k-39k yearly est. 23d ago