American Hotel & Lodging Association jobs in Washington, DC

Stay inspired by joining the stunning Conrad Hotel located in the heart of urban DC as a Room Attendant on the Housekeeping team! This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining. Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $29.00 per hour and is based on applicable and specialized experience and location. Medical Insurance Coverage Available - for you and your family Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming and arranging guest's belongings in occupied rooms. * Anticipate and address guests' service needs according to Brand Standards and Forbes Service Standards * Reports and follows up on maintenance deficiencies in order to maintain room in compliance with hotel standards * Change and replenish bed linens, towels and guest amenities, as needed * Perform deep cleaning tasks, as needed * Responsible for the cleanliness, appearance, organization and inventory of housekeeping carts and closets assigned to him/her. * Remove linen, trash, and if necessary, in room dining items from rooms/suites * Respond to special guest requests in a timely, friendly and efficient manner * Perform guest turn down service, as needed * Other duties as assigned What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment #LI-SB3

The elegant Capital Hilton is searching for a full-time Sales Administrative Assistant to join their team! Located just blocks from the capital's best attractions, this property has 559 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. Our ideal candidate will possess sales/events administrative assistant experience or relatable experience in a hospitality environment with the ability to manage a high volume of administrative tasks. Shift Pattern: 8:30 am - 5:00 pm, Monday through Friday Compensation: $21.00 to $25.00 per hour (final offer based on experience) Health Insurance coverage available - for you and your family! What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Sales Administrative Assistant, you would be responsible for providing administrative and clerical support to the Sales and Marketing team in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. * Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed. * Communicating to external customers any communication deemed necessary by the event service managers. * Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. * Data entry using Delphi, Microsoft Word and Excel. * Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. * Email correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail. * Answer telephone and assist internal and external guests with requests. In addition to performance of the above essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attends weekly sales departmental meeting and other scheduled meetings to support business operations, such as group pick up meeting, weekly operations meeting, and weekly sales meeting. * Keep work area clean and organized. * Assists with special projects assigned by management. * Performs other duties and responsibilities as assigned or required by management. * Maintain a good working relationship with other departments, employees, and guests. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Forge your legacy by joining the historic Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Retail Experience Curator Supervisor partnered with the Front Office! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website, Facebook, Instagram Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $33 per hour and is based on applicable and specialized experience and location. What will I be doing? As a Retail Experience Curator Supervisor you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet and acknowledge guests upon arrival in the shop * Demonstrate knowledge of merchandise, styling and pricing * Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards * Wrap merchandise and pack orders for shipping * Assist in conducting inventory and ensure adequate merchandise supply levels * Respond to guest inquiries and requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-CS2

based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\. Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\. This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\. + Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\. **How you will collaborate with others:** + You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\. + You will be the central liaison between the hotel, agency partners, and Enterprise partner teams **What projects you will take ownership of:** + Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional work experience in paid media + Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\. + Travel 20%\. **It would be useful if you have:** + Bachelor's degree in marketing, advertising, or a related field\. + Experience working within Salesforce and Adobe Analytics + Professional certifications from Google and Meta\. + A marketing or media agency background, including hands\-on account management experience\. + Located in Chicago, IL area **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_ **Location:** _null_ **Requisition ID:** _COR015G3_ **EOE/AA/Disabled/Veterans**

EOE/AA/Disabled/Veterans Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Manager. The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As an Event Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: Provide direction and supervision to affected departments and team members during the execution of meeting and/or event. Directly serve on site group and catering customers in a proactive manner. To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs Regular attendance Classification\: Full Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The annual salary range for this role is $68,000 - $75,000 and is based on applicable and specialized experience and location. Medical Insurance Coverage Available - for you and your family What are we looking for? • Minimum Years of Experience\: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Significant experience in revenue management or a similar analytical role • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JP2 EOE/AA/Disabled/Veterans Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Restaurant General Manager at Peacock Alley! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.'s most consequential events, groundbreaking meetings, and unforgettable experiences. Want to learn more? Hotel Website, Facebook, Instagram In this role, you will day-to-day operations of Peacock Alley, managing a team of 3 Food and Beverage Manager, 30 Front of House Team Members and reporting directly to the Director of Food & Beverage. The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations). At least 2-3 years of restaurant management experience in an upscale dining environment is required. Experience in a luxurious cocktail environment, strong beverage knowledge and managing a unionized work environment is preferred. Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The annual salary range for this role is $110,000 - $120,000 and is based on applicable and specialized experience and location. Medical Insurance Coverage Available - for you and your family What will I be doing? As a Restaurant General Manager, you would be responsible for directing and administering the activities and services of a designated restaurant(s) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy Maximize efficiency technology system(s) (i.e. Open Table) Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide Recruit, interview and train team members

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Washington Hilton is seeking a full-time Guest Service Agent to join their Front Office team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away! The ideal candidate will hold comparable Front Desk experience or a min of 6months of customer service experience and have full availability to work the ever-changing schedule of hospitality, which includes overnight shifts. This is a fantastic opportunity for those seeking to begin their hospitality career. Shift Pattern\: flexibility with AM, PM and overnight shifts, with mostly overnight shifts starting at 11.15PM and ending at 6.45AM and PM shifts starting as early as 2.45PM and ending as late as 11.15PM. Availability for weekends and holidays is required. Pay Rate\: $29.30 per hour, plus incentives Medical Insurance Coverage available - for you and your family! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests EOE/AA/Disabled/Veterans

Capital Hilton is looking for a Housekeeping Manager to join the Housekeeping Department! This historic hotel boasts 550 rooms and suites and is in the heart of Nation's Capital, less than a mile from McPerson Sq Metro. Our ideal candidate for this role will have a min. of 2-3 year leadership experience in a similar role, ideally managing union teams. Knowledge of HotSos, UniFocus or OnQ is strongly preferred. Must be organized and work well with all levels of management and have a passion for delivering exceptional guest experiences. Shift Pattern: Full availability with schedules, with mostly AM and MID shifts, over weekdays weekends and holidays as needed. Salary: $60,000 - $65,000 per year, final offer based on experience. Medical Insurance Coverage - for you and your family The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Housekeeping Manager at Capital Hilton, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms * Ensure rooms are clean and available to guests in a timely and efficient manner * Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward * Oversee and conduct room inspections * Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-DS4

Are you a hands-on, polished, people-focused leader who thrives in a fast-paced, high-occupancy environment-and believes in structure, empowerment, and developing talent from within? Embassy Suites Washington DC Convention Center is seeking a Director of Housekeeping who can elevate cleanliness standards, drive morale, and create a culture where team members grow, thrive, and deliver exceptional guest experiences in every corner of the property. This is your opportunity to lead a full-service, all-suite Housekeeping operation in the heart of downtown DC-steps from the Walter E. Washington Convention Center-surrounded by energy, purpose, and possibility. If you're strategic, detail-oriented, and ready to make a bold impact, this is your opportunity! This role is designed for a hospitality leader who ensures every guest room, suite, and public area reflects the highest standards while driving operational excellence, team engagement, and measurable results. At our high-occupancy, city-center property, we welcome a diverse mix of business, convention, and leisure travelers-and we are looking for a Director who thrives in a fast-moving, high-energy environment. As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards * Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Recruit, interview and train team members * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations * Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments Pay Rate: The annual salary range for this role is $80,000 - $90,000. #LI-JG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * 401K plan and company match to help save for your retirement * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * Career growth and development

Washington Hilton \(******************************************************************* looking for a Bar Porter to join the team\! The Washington Hilton, which has 1,107 rooms is located less than 2 miles away from The White House and National Mall\. Our 30 team members report to the Director of Food and Beverage\. McClellan's Sports Bar is open daily 4pm\-1am\. The ideal candidate would have 1 years experience as a barback or equivalent within restaurants, \(both opening and closing bars\)\. Ability to work the varying shifts\. Must be able to pack ice/cut fruit/run food as well\. **Shift Pattern:** Full Availability \(weekday, weekend, and holidays\) AM/MID/PM shifts **Pay Rate:** $21\.75\- $29\.00 per hour Medical Insurance Coverage Available - **for you and your family\.** **The Benefits -** Hilton is recognized as the best hospitality workplace in the world and the \#2 World's Best Workplace by Great Place To Work US and Fortune\! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including: + Go Hilton travel program: 100 nights of discounted travel + Access to your pay when you need it through DailyPay + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\! + Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications + Flexible shifts and days off + Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care + Mental health resources including free counseling through our Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + 401K plan and company match to help save for your retirement \*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. **What will I be doing?** As a Bar Porter, you would be responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Retrieve orders from storeroom, visually check stock and reconcile with written requisitions to ensure order accuracy and re\-check stock upon delivery + Prepare the bar by cutting, slicing and peeling perishable garnishes and fruits, mixing and pouring juices and storing back\-up supplies in prescribed containers + Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice and produce + Transport taps and replace and perform routine maintenance on beer kegs + Maintain cleanliness of bar area, beer lockers, refrigerators and storage areas in accordance with federal, state, local and company codes **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Bar Porter, McClellan's Sports Bar \- Washington Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C465_ **EOE/AA/Disabled/Veterans**

_\*\*\*This role is based at our corporate office in Memphis, TN or Remote\*\*\*_ This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management\. As a Senior Tax Analyst on the Tax Operations team reporting to Tax Operations Manager, you will focus on the preparation, analyzation, and review of the federal and state compliance for our domestic and international entities\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Report activity for the US Tax Compliance \(Forms 1120, 8858, and 5471\) + Ensure compliance is technically and mathematically accurate and all proper disclosures are complete + Ensure compliance files are thoroughly and contemporaneously documented and are maintained in IRS and State audit ready format **How you will collaborate with others:** + Ensure compliance is conducive to support the accounting for income taxes following GAAP \(ASC 740\) and IFRS \(if and when implemented\) + Support the Audit Controversy team with our audits by providing guidance and assistance **What projects you will take ownership of:** + Assist the team in the design and implementation of process improvements, which will lead to acceleration of processes, while maintaining accuracy of calculations and strength of internal controls + Demonstrate an understanding of the US Internal Revenue Code, and experience to research, understand, and document tax technical positions utilizing available research software \(i\.e\. RIA,CCH, BNA\) **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of work experience in corporate or public accounting experience in the area of income tax + Proficient in MS Excel \(v\-lookups and pivot tables\) + Experience working with corporate financials \(i\.e\. PeopleSoft, SAP\) + Fluent in corporate tax software systems \(i\.e\. Corptax, OneSource\) + Understanding of the Internal Revenue Code **It would be useful if you have:** + BA/BS Bachelor's Degree or MA/MS Master's Degree + CPA \(Certified Public Accountant\) + Two \(2\) years of experience in Corporate or public accounting in the area of income tax **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000\-$100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Finance and Accounting_ **Title:** _Senior Tax Analyst_ **Location:** _null_ **Requisition ID:** _COR015II_ **EOE/AA/Disabled/Veterans**

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to your pay when you need it through DailyPay (Based on hotel) Health insurance Quarterly Bonus incentive opportunity Discounted Employee Meals Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) *Please note, benefits may vary depending on the classification and union status of the position. The iconic Washington Hilton is seeking a Group Sales Manager - Mid-Market to join our dynamic team in the heart of D.C. This role is responsible for securing mid-size group bookings ranging from 151-450 peak rooms across a variety of market segments. If you are passionate about prospecting, building relationships, and creating memorable experiences for clients, this is your chance to grow your career with one of the most renowned properties in the nation's capital! Schedule\: Monday - Friday 8am-5pm and Hourly Pay Rate\: $35.10 per/hour + opportunity for quarterly bonus incentive What will I be doing? A Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. This position will also assist with mentoring and guiding our group sales manager and sales coordinator. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. Position Statement This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Position Summary As a Team Member in this role, you will be responsible to\: Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting & Negotiations: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-JW1 EOE/AA/Disabled/Veterans

_\*\*\*This role is based at our corporate office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact\. Reporting to the Director Customer Excellence, you will work across multiple departments in the business and have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants to ensure all HRCC requirements and timelines are captured and completed\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage HRCC internal and corporate project deliverables using industry\-standard project and process management tools + Be a primary relationship manager for Hilton corporate teams \(internal and external\) on HRCC and Hilton wide projects + Maintain project tracking tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer Excellence requests + Work with teams to develop comprehensive business cases including approval rationale, budget, reporting and change management requirements, implementation criteria and resource allocation + Conduct and document business plans, standard operating procedures \(SOPs\), project plans, process maps, and root cause analysis requirement sessions + Study and document standard processes and implement changes to improve efficiency + Be project lead coordinating teams and managing deliverables across multiple workstreams for HRCC and corporate wide projects + Be the lead HRCC representative on both internal and corporate projects, partnering with project managers, owners, and partners to define and meet HRCC requirements and timelines + Manage programs, projects, processes and other Customer Excellence functions **How you will collaborate with others:** + Partner with Process and Project Analysts to study, document and implement business and process changes, manage incoming projects and cadences for project and process management activities + Lead project meetings representing HRCC, and document business discussions, outcomes, actions, and risks + Consult with partners on HRCC's role in program/process projects and enhancements + Represent HRCC as the subject matter expert and contact for partnerships and internal corporate customer teams + Bring teams together to document project tasks, assign owners and timelines, and create a project framework for follow\-up and execution when the programs are in business as usual + Communicate the status of projects to partners, calling out risks and accomplishments for new and ongoing projects + Review performance metrics to identify improvement opportunities and maintain SOPs and related guidance documentation + Consult with partners on best practices, project deliverable requirements, dependencies, and other tasks to set expectations + Support Content, Engagement and Communications initiatives and provide support on leadership related materials **What projects you will take ownership of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, brands, departmental and corporate pillar programs, and other Customer Excellence functions\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command of Microsoft PowerPoint, Excel \(can maintain complex spreadsheets\), and Project + Proficient in using process and project management tools to design workflows, manage timelines, and create visual assets, including Visio, Smartsheet, Figma, or similar platforms and experience in Agile methodologies + Experience evaluating current business processes to identify inefficiencies and opportunities, and design/implement improvements using methodologies such as Lean, Six Sigma, or Kaizen + Experience leading strategic initiatives with corporate teams and senior leadership + Travel less than 10% **It would be useful if you have:** + BA/BS Bachelor's Degree + PMP or relevant project management, process or Agile certification **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** _COR015IB_ **EOE/AA/Disabled/Veterans**

Forge your legacy by joining the historic Waldorf Astoria hotel, located at the epicenter of D\.C\. on Pennsylvania Avenue, as a **Retail Experience Curator Supervisor** partnered with the Front Office\! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D\.C\.'s preeminent addresses where all are welcome\. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D\.C\.'s most consequential events, groundbreaking meetings, and unforgettable experiences\. **Want to learn more?** Hotel Website \(**************************************************************************************** \(******************************************************* \(*********************************************** **Classification:** Full\-Time **Shift:** Various - must be available to weekdays, weekends, and holidays\. **Pay Rate:** The pay rate for this role is $33 per hour and is based on applicable and specialized experience and location\. **What will I be doing?** As a **Retail Experience Curator Supervisor** you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet and acknowledge guests upon arrival in the shop + Demonstrate knowledge of merchandise, styling and pricing + Accurately total, process and collect payments from guests to include, but not limited to, using the point\-of\-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards + Wrap merchandise and pack orders for shipping + Assist in conducting inventory and ensure adequate merchandise supply levels + Respond to guest inquiries and requests in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + 401K plan and company match to help save for your retirement + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \* _Available benefits may vary depending upon property\-specific terms and conditions of employment\._ _\#LI\-CS2_ **Job:** _Retail and Gift Shop_ **Title:** _Retail Experience Curator Supervisor \- Waldorf Astoria Washington DC_ **Location:** _null_ **Requisition ID:** _HOT0C38V_ **EOE/AA/Disabled/Veterans**

The elegant Capital Hilton \(*********************************************************************************************************************************************************** searching for a full\-time Sales Administrative Assistant to join their team\! Located just blocks from the capital's best attractions, this property has 559 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets\. Our ideal candidate will possess sales/events administrative assistant experience or relatable experience in a hospitality environment with the ability to manage a high volume of administrative tasks\. **Shift Pattern:** 8:30 am \- 5:00 pm, Monday through Friday **Compensation:** $21\.00 to $25\.00 per hour \(final offer based on experience\) **Health Insurance coverage available** \- for you and your family\! **What are the benefits of working for Hilton?\*** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel + Access to your pay when you need it through DailyPay + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\! + Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents + Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications + Flexible shifts and days off + Mental health resources including free counseling through our Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + 401K plan and company match to help save for your retirement \*Available benefits may vary depending upon property\-specific terms and conditions of employment **What will I be doing?** As a Sales Administrative Assistant, you would be responsible for providing administrative and clerical support to the Sales and Marketing team in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability\. + Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed\. + Communicating to external customers any communication deemed necessary by the event service managers\. + Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities\. + Data entry using Delphi, Microsoft Word and Excel\. + Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail\. + Email correspondence directed by managers as needed\. Filing, faxing, and distribution of incoming/outgoing mail\. + Answer telephone and assist internal and external guests with requests\. In addition to performance of the above essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company\. + Attends weekly sales departmental meeting and other scheduled meetings to support business operations, such as group pick up meeting, weekly operations meeting, and weekly sales meeting\. + Keep work area clean and organized\. + Assists with special projects assigned by management\. + Performs other duties and responsibilities as assigned or required by management\. + Maintain a good working relationship with other departments, employees, and guests\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Administrative_ **Title:** _Sales Administrative Assistant \- Capital Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C40O_ **EOE/AA/Disabled/Veterans**

is virtual/remote\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As a Director, Sales Worldwide Accounts \(Group Sales\),you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being motivated to grow market share\. On the Corporate Group Sales team reporting to the Managing Director, you will focus on accounts in the insurance segment and financial and professional consulting segments\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Guide the account planning strategy for your accounts to facilitate growth\. + Aggregate client account\-based growth data and evaluate areas of opportunity\. + Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives\. + Be a subject matter expert in all brands and closing the sale with clients\. + Generate leads and mine opportunities within existing accounts to drive incremental revenue\. **How you will collaborate with others:** + Collaborate with a cross\-functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions\. + Network with business decision\-makers and executives to influence positive buying behaviors\. **What deliverables you will take ownership of:** + Model account\-based trends on a cadence \(i\.e\. weekly, quarterly, etc\.\), compare data with previous years' results and forecast future account\-based growth rates\. + Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets\. + Understand industry trends that impact customer buying behaviors and offer innovative solutions\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Ten \(10\) years of hotel/travel sales and/or account management experience + Experience analyzing data and making data\-centric recommendations + Experience maintaining national or global accounts + Knowledge of the hospitality and travel industry + Travel up to 40% **It would be useful if you have:** + Bachelor's Degree + In\-depth knowledge and use in Delphi or similar property sales management system + Experience working the Insurance/Finance and Professional Consulting segment + Experience using Salesforce \(CRM\) **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $100,000 \- $145,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Director, Sales Worldwide Accounts \(Group Sales\)_ **Location:** _null_ **Requisition ID:** _COR015DC_ **EOE/AA/Disabled/Veterans**

The Embassy Suites Washington D.C. Convention Center is looking for their next Event Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. Our ideal candidate is responsible for collaborating with clients to plan their events and effectively communicate their needs to the hotel, ensuring a successful and memorable experience. They possess exceptional communication skills, excel at multitasking, adapt easily to change, and maintain full flexibility in their schedule. Pay Range: $28.00 to $33.50 per hour, based on experience and has participation in the Hilton Sales Incentive plan. Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: * To organize, plan and prioritize your duties by developing plans and goals. * Timely communication to internal and external clients via telephone, email, written documents or in person. * Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. * Demonstrate knowledge of job systems, products, booking systems, and processes. * Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. * Selling and influencing both internal and external clients. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. * Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. * Participate in customer site inspections and assist with the sales process as necessary. * Other duties as necessary #LI-ZR1 What are we looking for? * Minimum Years of Experience: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Knowledge of the hotel property management systems (Delphi.fdc) * Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Capital Hilton \(**************************************************************** looking for a Housekeeping Manager to join the Housekeeping Department\! This historic hotel boasts 550 rooms and suites and is in the heart of Nation's Capital, less than a mile from McPerson Sq Metro\. Our ideal candidate for this role will have a min\. of 2\-3 year leadership experience in a similar role, ideally managing union teams\.Knowledge of HotSos, UniFocus or OnQ is strongly preferred\. Must be organized and work well with all levels of management and have a passion for delivering exceptional guest experiences\. **Shift Pattern** :Full availability with schedules, with mostly AM and MID shifts,over weekdays weekends and holidays as needed\. **Salary:** $60,000 \- $65,000 per year, final offer based on experience\. **Medical Insurance Coverage** - for you and your family **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to your pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel discount program + Supportive parental leave + Matching 401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._ **What will I be doing?** As a Housekeeping Manager at Capital Hilton, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms + Ensure rooms are clean and available to guests in a timely and efficient manner + Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation + Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward + Oversee and conduct room inspections + Recruit, interview and train team members **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! \#LI\-DS4 **Job:** _Housekeeping and Laundry_ **Title:** _Housekeeping Manager \- Capital Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C5FL_ **EOE/AA/Disabled/Veterans**

The monumental Capital Hilton is looking for a Assistant Director of Sales. This hotel features 559 guestrooms and suites and boasts 30,0000 square feet of meeting space. Their space features 16 individual meeting rooms with their largest ballroom at 14,652 square feet. This hotel has been welcoming the worlds travelers for conventions and leisure for over 75 years. Our ideal candidate will bring sales leadership experience from an Assistant Director or Senior Sales Manager role, with a minimum of three years in hotel group sales. A proven track record of success is essential, along with a strong drive to support the team and consistently be a top performer. Shift Pattern\: This role is primarily Monday - Friday 8\:30am - 5\:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Salary Range: Range for this position is $110,000 - $115,000.00 annually and will be aligned with the candidate's experience and qualifications. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: · Access to pay when you need it through DailyPay · Medical Insurance Coverage - for you and your family · Mental health resources including Employee Assistance Program · Best-in-Class Paid Time Off (PTO) · Go Hilton travel program\: 100 nights of discounted travel · Parental leave to support new parents · Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* · 401K plan and company match to help save for your retirement · Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount · Career growth and development · Team Member Resource Groups · Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The primary responsibilities of this position are to support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets. As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team's activities that are a "predictive and prescriptive" approach to drive performance. Position Statement This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. · Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. · Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. · Negotiations- Understand the customer and the business leader's expectations. Adapt to a changing market. Strategy · Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. · Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel. · Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. · Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market. · Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market. · Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. · Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs. · Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market. Leadership · Lead segments of daily and weekly business review and sales strategy meetings · In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis. · Contribute to the development of hotel's sales site visit strategies and approach · Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools · Lead enterprise and hotel level sales initiatives i.e., America's Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc. · Support sales team members' activities while they are absent or are remotely based · Contribute feedback to performance reviews for all sales managers and sales support · Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals #LI-ZR1 EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!