Claim Specialist I
American International Group Job In Charleston, WV Or Remote
Claim Specialist I, Charleston, WV Dedicated Office Estimated Travel Percentage (%): Up to 25% At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Specialist I to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. This position is with the Charleston, WV Dedicated Claims Office, which provides services the State of WV account.
How you will create an impact
The Claims Specialist I will handle auto and general liability claims under general supervision and moderate exposure claims involving litigation. The position also ensures ongoing adjudication of claims within the Company standards, industry best practices and specific client service requirements.
* Analyze and process 3rd party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans. Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.
* Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
* Assess liability and resolve claim within established evaluation. Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution.
* Coordinate vendor referrals for additional investigation and/or litigation management. Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim.
* Refer case as appropriate to supervisor and management. Respond to requests or directions in a professional and timely manner.
* Attend arbitrations, mediations, settlement conference and trials.
* Successfully complete required State licensing examinations and continuing education requirement.
What you will need to succeed
* 2+ years of claims handling experience required
* Experience with bodily injury and property damage evaluation strongly preferred
* Strong decision-making ability and the ability to negotiate
* Computer proficiency with Microsoft Office applications
* Claim designations such as AIC or AINS
* Claim adjuster licenses required
* College degree preferred.
* ·Motivated individuals who are interested in the potential for an upwardly mobile career path
* Potential for flexible work arrangement including remote working.
Ready to make a bigger impact? We look forward to reviewing your application.
#LI-TL1
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
AIG Claims, Inc.
Claims Assistant
American International Group Job In Charleston, WV
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Assistant to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Claims Assistant-West Virginia provides support to the West Virginia Claims teams. This team adjusts claims on behalf of the West Virginia Board of Risk and Insurance Management.
Additional responsibilities include:
* Process payment requests.
* Process invoices.
* Create multiple types of letters on behalf of adjusters.
* Handle incoming phone calls.
* Request W-9's from different body shops and other vendors.
* Open legal matters in Ascent.
* Order police reports through Lexis Nexis.
* Order medical records through UniSource.
* Prepare Power of Attorney and Proof of Loss documents.
* Notarize affidavits, etc.
* Handle incoming and outgoing mail.
* Send referrals for subrogation.
What you'll need to succeed
* Bachelors' degree or equivalent work experience
* Excellent verbal and written communication skills
* Excellent customer service skills
* Strong organizational skills and detail oriented
* Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.
#LI-PA1
#claimsprofessional
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG Claims, Inc.
Insurance Agent
Glen Allen, VA Job
Insurance Agents here at MassMutual Greater Richmond will be part of our entrepreneurial team with the freedom to provide solutions for clients from a broad portfolio of innovative products and strategies. Here at Mass Mutual, we make a difference in the world by helping people achieve financial security. We believe in a comprehensive based sales process that gives our financial professionals the ability to show their prospective and current clients a high degree of professionalism. Mass Mutual is focusing our efforts on business owners, retirement planning,insurance, and tax strategy solutions.
Role Overview:
Prospect and connect with potential clients to discuss financial needs and concerns
Identify and develope new opportunities to promote business.
Help clients achieve their financial goals by presenting customized solutions of products and services
Develop new and grow existing accounts to meet and exceed revenue goals thorough prospecting, outside sales calls, and written communication
Qualifications:
Sales experience (outside sales representative)
B2B Prospecting
Effective Communication Skills
Self-Motivated, Detail Oriented
Excellent customer service skills
Valid Life, Health, and Annuities License (Preferred)
Ability to work in a fast paced work environment
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Sales Manager Financial Services
Glen Allen, VA Job
We are currently looking for a strong Financial Advisor who has an interest in pursuing leadership opportunities. As a Financial Sales Manager, you are able to grow and develop a small unit of advisors recruited by the firm. If you have done any joint work or mentored one or more advisors, or have experience in sales management, this is a great opportunity for you! Many of our current mentors or managers were promoted from within, although several came to us as experienced professionals from other firms.
Our culture is extremely teamwork oriented so you must be willing to embrace and foster with new associates. Your hard work and professional dedication will be rewarded with an excellent compensation and benefits package.
Pay: $120,000.00 to $180,000.00
Responsibilities
Implement financial recommendations such as savings plans, life insurance, mutual funds, and other financial products
Identify, seek, and establish prospects continuously and create strong relationships with new clients as their trusted advisor
Develop and offer financial advice and strategies that align with each client's risk tolerance and financial objectives
Become knowledgeable of the financial industry, financial products, best practices, and tax regulations
Qualifications:
Previous success in customer consultation, relationship management, preferably in financial services
Comprehensive understanding of financial services markets, the economy and of industry trends
2-3 years of previous experience working in the financial services industry
Life, Health, and Annuity Licensed
Series 6, 63, and 65 or 66 Licensed
Results-oriented and comfortable working independently
Proficient in market development and networking
Entrepreneurial spirit
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Registered Client Service Associate
Newport News, VA Job
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT:
Provide service coverage for a FA/PWA/team including:
• Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
• Executing money movement transactions at the request of the client and/or FA/PWA/team
• Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
• Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team
• Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
• Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
• Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team
• Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)
• Assist FAs / PWAs/ teams in delivering against their business plan and client service model
• Remaining current on all policies, procedures, and new platforms
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
• Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed)
• Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
• Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
• Assisting with general in-office support functions such as copying, filing and scanning documentation
• Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
• High School Diploma/Equivalency
• College degree preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
• Two or more years of industry experience preferred Knowledge/Skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Detail orientated with superior organizational skills and ability to prioritize
• Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multitask
• Goal oriented, self-motivated and results driven
Reports to:
Business Service Officer
Job ID: JR000284
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Financial Advisor
Richmond, VA Job
Prudential Advisors is looking for an experienced financial professional in the Richmond area that is interested in working with Prudential existing client's base. This exciting position will allow you to grow your career and business, helping the people and families that look to Prudential for financial solutions. This position will offer:
The ability to work with an existing clients base.
The ability to build a strong client base with Prudential's exceptional referral programs
The opportunity to create client solutions without proprietary products sells requirements
Compensation that is 100% benefitable regardless of the product or company you sell
The look and feel of an independent advisor with the benefits of being an employee.
3 retirement programs: a 401(k) with a 4% match, a cash balance pension plan, and a pension enhancement plan.
We know that making a move is a big decision. We support you by offering financial packages designed to make your transition to Prudential as smooth as possible. Let's have a confidential conversation today.
Series 7 and 66 (63/65) required
Insurance license required
Three or more years of investment sales experience
If you are interested to learn more call me at ************ or email me at ************************** or if you know someone feel free to share the job post
Total Loss Claim Representatvie Trainee
Remote or Charlotte, NC Job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$42,100.00 - $69,500.00
Target Openings
5
What Is the Opportunity?
This is an entry level position that requires satisfactory completion of required training to advance to Claim Rep Auto Total Loss position.
This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
This is a hybrid work arrangement requiring three days in our Charlotte Claim Center and allowing for two days to work from home.
What Will You Do?
Completes required training program which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
The on the job training includes practice and execution of the following core assignments:
Handle all types of automobiles, and a variety of heavy and mobile equipment (i.e. cranes, tractor trailers, construction, agricultural equipment) at every severity level excluding other property damage i.e.: guard rails, mail boxes and any property within the vehicle.
Contact all appropriate parties to gather supporting documents necessary to negotiate and settle the claim within their authority level (i.e.; obtaining the title, keys, and other required documentation).
Review controlling claim handlers' coverage determination, summarize the review and seek clarification as needed. Recognize additional coverage issues (i.e. covered equipment, endorsements).
Establish and/or update claim and expense reserves.
Control damages through the proper use of cost containment tools (i.e. mitigate storage, expenses, rental).
Properly manage Total Loss settlement process and rental expenses by working closely with appraisers, rental facilities, body shops, and salvage vendors. Manage deductibles and limits.
Review the valuation (appraisal estimate) based on the type of vehicle to effectively and efficiently resolve the claim.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system, manage file inventory, and document claim file activities in accordance with established procedures.
Comply with state specific regulations.
Provide quality customer service to meet the needs of the insured, claimant, all internal and external customers.
May participate with property ERT during extreme weather events.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Bachelor's Degree preferred or a minimum of 2 years of work OR customer service related experience preferred.
Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic
Verbal and written communication skills -Intermediate
Attention to detail ensuring accuracy - Basic
Ability to work in a high volume, fast paced environment managing multiple priorities - Basic
Analytical Thinking - Basic
Judgment/ Decision Making - Basic
What is a Must Have?
High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
What Is in It for You?
Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
0
Planning Assistant
Remote or Langhorne, PA Job
Step into an instrumental role. Help conduct the smooth operation of a fast-paced-and friendly-financial planning office. Work as an employee of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial. Assist in daily business operations.
This position completes tasks which allow the advisor to focus more time and energy on client acquisition and deepening client relationships. The planning assistant supports the many different tasks for which the practice is responsible and ties directly to the overall business plan of the practice. This position allows the advisor the assurance he/she needs to know that his/her practice is being maintained and supported within Ameriprise Financial guidelines.
This role provides client relationship and general practice management support through gathering client data, helping prepare other client deliverables and touch points such as greeting cards, organizing client files, setting up new business and performing other business management tasks as needed. Responds to ad hoc requests, coordinates/tracks projects and/or manages business-as-usual projects such as organizing the logistics of a client seminar.
Responsibilities and Time Allocation - Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor.
Position Functions:
75% Administrative / Business Management
Prepare correspondence for advisor signature
Copy and follow-up with home office on related issues
Coordinate marketing events for the practice
Schedule client appointments and prepare agendas and forms for appointments
Conduct client appointment reminder calls and check-in calls on follow up items
Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts
Manage the flow of wholesalers in the office. Submit/track any invoices for agreed upon payments
Assist the paraplanner(s), associate financial advisor(s) and advisor(s)
Perform other allowable duties as assigned by the financial advisor(s)
25% Client Care
Greet clients upon arrival
Set up and maintain client management system
Write notes or letters to clients on personal letterhead of administrative nature only and administer client appreciation tasks
Document client contact/calls
Key Traits of a Successful Planning Assistant:
Direct attention to detail and organization
Effective communication with clients and other advisors/staff
Effective and efficient time management
Polite and clear phone manner
Ability to multi-task
Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial
Ability to support and provide guidance for compliance within the advisor's practice
Positive attitude and sincere willingness to constantly learn and grow
Education and Other Designations:
College degree preferred, but High School degree with experience considered
Work Location/Arrangements:
Office locations in Langhorne/Oxford Valley and Doylestown.
Training will take place in an office environment but will have flexibility to work remotely once training is complete.
Compensation:
Competitive pay based on industry standards and candidate experience.
Opportunity for incentive pay (bonus, profit share, etc.)
At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.
This position is with an Ameriprise Financial Franchise owner.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
New Business Specialist
Glen Allen, VA Job
The New Business Specialist will be part of our entrepreneurial team with the freedom to provide solutions for clients from a broad portfolio of innovative products and strategies. Here at Mass Mutual, we make a difference in the world by helping people achieve financial security. We believe in a comprehensive based sales process that gives our financial professionals the ability to show their prospective and current clients a high degree of professionalism.
Now more than ever, clients are looking for a trusted resource to provide ongoing insight into asset planning, tax strategies, managing diverse business and personal risk around social security, liability, taxes, and market risk. Mass Mutual is focusing our efforts on business owners, retirement planning,insurance, and tax strategy solutions.
Role Overview:
Prospect and connect with potential clients to discuss financial needs and concerns
Identify and develope new opportunities to promote business.
Help clients achieve their financial goals by presenting customized solutions of products and services
Develop new and grow existing accounts to meet and exceed revenue goals thorough prospecting, outside sales calls, and written communication.
Qualifications:
Sales experience (outside sales representative)
B2B Prospecting
Effectively communicate with all business contacts
Self-Motivated, Detail Oriented
Excellent customer service skills
Valid Life, Health, and Annuities License (Preferred)
Ability to work in a fast paced work environment
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Sales: 2 years (Preferred)
Prospecting: 2 years (Preferred)
License/Certification:
Life, Health, and Annuity Liscence (Preferred)
Assistant Trader - Parametric
Remote or Westport, CT Job
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit **********************
ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.
This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.
ABOUT THE ROLE
Provide portfolio, trading and client support to an established equity options and derivatives investment team; efforts ensure the development and retention of clients for the respective strategies.
PRIMARY RESPONSIBILITIES
* Assist portfolio managers/traders with day-to-day investment responsibilities, including facilitating trade processing and client requests.
* Work closely with portfolio managers/traders, investment strategists, technology, operations, and other team members on various tasks and projects to help service clients and improve the portfolio management/trading and client service functions.
* Maintain day-to-day relationships with a wide range of brokers, custodians, and vendors.
* Answer product and account specific questions from clients, Financial Advisors, and internal partners.
* Serve as a key liaison for continuous improvement efforts between the department and the company's internal sales and distribution teams, e.g., solicit feedback on what processes may need improvement, relay internal process changes and updates, etc.
* Gather, analyze and prepare data to create content and reports for client meetings and presentations, including the development and maintenance of marketing collateral.
* Over time, develop sufficient industry and product specific knowledge in order to conduct and lead calls with existing and prospective clients.
* Other responsibilities as assigned.
JOB REQUIREMENTS
* Bachelor's degree or equivalent work experience
* 1+ years of related industry experience (Financial Advisors, family offices or retail investors preferred)
* Knowledge or experience with options and/or derivatives
* Experience developing in Python or SQL is a plus
* Possess excellent communication, interpersonal and presentation skills
* Demonstrated problem solving and analytical skills
* Strong math orientation and quantitative ability
* Must be organized and able to handle multiple tasks, with high attention to detail
* Ability to work independently and collaboratively in a team environment
* Proficient with Microsoft Office and the ability to learn additional software programs
* Familiarity using Bloomberg terminal preferred
IMPORTANT NOTES ABOUT THE JOB
* Consistent with SEC regulations Parametric has a code of ethics that limits personal trading. If you actively trade your personal account, friends and family accounts you will be prohibited from doing so as an employee of Parametric.
Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Principal Advanced Authentication Workforce Engineer
American International Group Job In Reston, VA
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Principal Advanced Authentication Workforce Engineer to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Information Technology
At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.
How you will create an impact
As the Workforce Authentication Principal Engineer, you will provide strategic direction and leadership for AIG's Workforce authentication program providing subject matter expertise and in-depth knowledge of authentication products, technologies, and best practices. You will work with IAM architects, IT developers, and business unit application owners to implement workforce authentication solutions that are aligned with enterprise IT strategies.
* Develop and execute a comprehensive global Workforce authentication strategy aligned with organizational goals and industry best practices.
* Design, Implement, manage and maintain Authentication solutions using the Okta products.
* Integrate business applications to the Okta workforce solution.
* Work with IT and business stakeholders to define requirements, target state processes and implementation plans.
* Provide support and guidance in solving complex authentication, authorization and integration problems.
* Subject matter expertise in developing best practices around standardized management of access controls for external users.
* Ability to lead projects through full lifecycle, including requirements gathering, architecture and design, scoping, implementation and operationalization.
* Implement Web Access Management, SSO, MFA and API security solutions for internal applications.
* Participate in defining architecture and process standards for the identity management platform; Contribute to ongoing evolution and development of IAM strategies, roadmaps and plans.
* Drive to leverage IAM product capabilities and services to maximum utilization. Assess and improve AIG IAM maturity across authentication services
* Experience in rolling out modern authentication - Multi-Factor Authentication (MFA) solutions such as Federation, Mobile Push, Biometrics, Phone-as-a-token methods, FIDO compliant MFA, OAuth, OIDC, and TOTP
* Ability to think strategically, balancing long and short-term priorities
* Work with business aligned IT managers to understand business requirements, enterprise IT standards and other considerations that influence how IAM solutions and services should perform and operate
* Work with the broader IT organizations to interpret policies and standards, ensuring policies and standards are properly followed by new and existing IAM solutions
* Ensure the Workforce authentication strategy aligns with the overall security strategy, industry trends, regulatory requirements and market expectations to ensure it allows our colleagues to serve their customers in an effective, reliable and safe way.
* Ensure Authentication platform complies with relevant security standards, regulations, and industry frameworks. Conduct regular audits and assessments.
* Establish and execute incident response plans for Workforce incidents, staying current on emerging threats and vulnerabilities, and proactively implementing risk mitigation measures.
* Develop and maintain strong relationships with business stakeholders, technology teams and vendors.
* Provide regular reporting and performance metrics to senior management on the Authentication program
* Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security
* Strong understanding of cloud IAM and Customer IAM
What you'll need to succeed
Experience:
* BA/BS in Cybersecurity, Information Technology, or related field; advanced degree preferred, Computer Science, Computer Engineering or Related Field.
* 12+ years of IT experience, with 8+ years' experience in Workforce authentication engineering and strong Okta implementation experience
* Sound knowledge and experience in Enterprise Architecture, Strategy and IT Security
* Strong understanding of cloud IAM and Customer IAM
* Relevant certifications (e.g., Okta certified, Ping Certified, Certified Information Systems Security Professional (CISSP) and/or other IT certifications) is a plus
* In-depth knowledge of Workforce authentication principles and best practices.
* Excellent leadership, communication, and collaboration skills.
* Excellent analytical skills with high attention to detail and accuracy
* Experience managing global teams that include employees and vendors.
* Experience managing vendors driving SLAs.
* Understanding of IAM relevant technical security skills, such as Identity Governance, Single Sign On and authentication, Multi-Factor Authentication, Microsoft and AD tools for Access Management and controls, Privileged access management, and AWS security
* Strong leadership skills, with the ability to inspire and motivate a team to achieve goals.
* Strong interpersonal skills, with the ability to work with many levels of management and across multiple lines of business and corporate functions
* Skilled in handling stressful situations with perseverance and professionalism.
* Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical stakeholders.
* Strong problem-solving skills, with the ability to identify root causes and develop solutions.
* Sound understanding of regulatory requirements and standards such as NYDFS, GDPR, FISMA, PCI, HIPAA, SOX, FICA, etc.
* Ability to guide teams through complex issues and drive resolution for issues.
* Ability to build project plans, translate directives, and present project deliverables to upper management.
* Advanced understanding of the broader impact of Information Security from a business perspective
Ready to make a bigger impact? We look forward to reviewing your application.
For positions based in Jersey City, NJ, the base salary range is $126,000-$171,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary .
#LI-CN1
#Cybersecurity #Infosec
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
IT - Information Technology
AIG Employee Services, Inc.
Complex Director
American International Group Job In Atlanta, GA Or Remote
Complex Claims Director- AL/GL Field Claims-Lexington and AIG Programs Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
AIG Programs is a leading underwriter of Program business in the U.S. with Programs addressing a myriad of niche markets written on both an admitted and non-admitted basis, through Program Administrators with market leading infrastructure and underwriting expertise. Lexington Insurance is AIG's Excess & Surplus Line carrier providing flexible (E&S) insurance solutions for small, middle-market and large commercial enterprises. For over 50 years, Lexington has been a leader in the E&S market providing a broad appetite to casualty risk and of underwriting expertise, deep industry knowledge, specialized risk management and loss control benefits, and dedicated claims handling services.
About the role
What you need to know:
The Complex Director within the Lexington and AIG Programs team is responsible for investigating, evaluating, and negotiating nationwide general and auto liability claims which may have unique coverages while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution. Key Responsibilities include: analyzing coverage; evaluating liability and damages, establishing accurate reserves throughout the life of the file; maintaining and managing a diary system to efficiently manage and resolve cases; communicating file updates and reserves to the broker, insured, and underwriter when appropriate; attending mediations to resolve cases; participating in roundtables to discuss reserves and strategy, efficiently manage and resolve assigned claim inventory; and effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes. Property and casualty licenses required and must be obtained within 3 months of hire.
What we're looking for:
* 7+ years of general and auto liability claim experience.
* Bachelor's Degree or equivalent work experience.
* Experience resolving moderate to high severity injury claims.
* Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
* Must be willing to work independently and as part of a team.
* Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
* Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
* In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.
* Experience handling self- insured retentions, surplus lines coverages, and partnering with MGAs is a plus.
* Multi-state adjuster licenses a plus.
A look at our benefits
At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.
We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
AIG Claims, Inc.
Actuarial Associate - Large Commercial - National & Captives
Remote or Hartford, CT Job
AD & Actuarial Associate - AS07AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Overview of the Position
This position in Large Commercial (e.g. National and Captives) partners with The Hartford's Middle & Large Commercial (MLC) teams in providing actuarial guidance and support for large account pricing. This position has opportunity to price both guaranteed cost and loss sensitive business across multiple lines of business while utilizing core and advanced actuarial techniques (including excess predictive modeling).
Please note, candidates pursuing exams as well as those not pursuing exams will be considered for this role. This role can be part of our large Actuarial Student Program for an individual meeting requirements for entry into the program.
Location
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Responsibilities
The candidate is expected to be a critical business partner and involved in a broad array of areas both actuarial and non-actuarial in nature. Examples of areas of responsibility include:
* Lead development, enhancement and maintenance of actuarial pricing tools used by the Underwriting, Product and Sales teams. This includes (but is not limited to) loss development, trend, ILF and credibility refreshes for the respective lines of business.
* Support data efforts and modeling for loss sensitivities predictive modeling
* Support actuarial analysis for the Operating Plan and Loss Ratio Planning processes
* Build analytics that proactively identify business issues and perform analyses that address these issues. Communicate results in a manner that is understandable and most importantly, allows management to make operational changes where necessary.
* Partner with Product/Underwriting leadership to deliver training on the pricing tools.
* Perform insightful account-specific analyses that enable the business to price new and renewal policies. This will require the actuary to challenge the status quo and think creatively as well as to communicate complex concepts to business partners.
* May be given the opportunity to support the build of benchmark models that span lines of business and business units.
Experience & Skills
* 3+ years of actuarial experience with a proven record of success closely aligned with supporting a business.
* ACAS/ASA preferred, but related experience considered in lieu of actuarial credentials.
* Experience in pricing P&C commercial lines (loss sensitive pricing experience a plus).
* Innovative and collaborative problem solver with experience working independently in a dynamic and matrixed environment.
* Ability to develop effective business partnerships with leadership in both Home Office and in the field.
* Knowledge of statistical modeling techniques; strong Excel skills required and knowledge of predictive modeling tools and methods a plus.
* Strong project management skills.
* Excellent communication skills - both oral and written, formal and informal; effective at communicating actuarial issues to non-actuarial partners.
* Proactive individual, who challenges existing processes, can influence others and drive a process to a conclusion while meeting critical deadlines.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$101,680 - $152,520
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Compliance and Operational Risk Testing Analyst Senior-CFO Function
Chesapeake, VA Job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Enterprise Compliance and Operational Risk Testing Analyst Senior-CFO to work a hybrid schedule from one of our regional offices. In this role you will implement independent risk-based testing under the Enterprise Testing program methodology to ensure departmental processes and activities align with applicable rules, regulations, policies, and procedures. The enterprise Compliance and Operational Risk Testing (ECORT) Analyst Senior supports the Second Line of Defense's oversight of the Chief Financial Office (CFO) function with minimal direct supervision and will be responsible for the execution and reviews of ongoing evaluations of the risk and control environment. This individual partners with various team members across the USAA Enterprise to produce high quality results in support of ECORT's CFO Testing program.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
* Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.
* Conducts appropriate, independent testing to ensure operational risks and compliance requirements are adhered to. Prepares detailed and objective work papers to support conclusions.
* Reviews issues and findings to provide effective challenge and quality of supporting documentation.
* Performs complex qualitative analysis of data.
* Identifies potential control weaknesses and makes recommendations to remediate issues.
* Manages all aspects of a compliance and operational risk test from end to end.
* Serves as a resource to team members on advanced issues.
What you have:
* Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (10 years total experience required without a degree).
* 6 or more years of proven experience (internal/external audit, operational risk/compliance testing, quality assurance).
* Demonstrated experience interpreting and applying federal and state laws and regulations and guidance or operational risk principles/concepts.
* Sophisticated knowledge of testing techniques and data analysis principles, as well as the ability to interpret subsequent results.
* Proven track record of communicating effectively at all levels of management.
* Proficiency in Excel, Word, and PowerPoint.
What sets you apart:
* 6 + years of experience developing, implementing, and driving standard methodology risk testing, or auditing techniques (e.g., transactional testing, control testing, re-performance testing, adherence testing, etc.) across the Chief Financial Office and related enterprise-wide programs.
* Demonstrated experience in testing/auditing one or more of the following areas: Financial Statements, Corporate Accounting/Finance, Internal Controls over Financial Reporting (ICFR), SOX, Bank Call Report, CECL, Insurance Reserves, Tax, Stress Testing, or Regulation W.
* Knowledge of key risks applicable to in-scope areas of the Chief Financial Office and other related functions.
* 6+ years of shown experience at a Financial Institution, Big 4 Accounting Firm, Internal/External Auditor function, or Federal Examiner.
* Certified Public Accountant (CPA), or Certified Internal Auditor (CIA), designation(s).
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Legal Billing Analyst (Remote)
Remote or Hartford, CT Job
Staff Attorney - LM07EE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford is seeking to hire a Senior Billing Analyst to join our Legal Operations team. We are looking for motivated attorneys to join this team responsible for reviewing and analyzing outside counsel legal bill invoices.
As a Senior Billing Analyst you will be expected to provide a breadth and depth of understanding around the billing process in specific practice areas. You will be responsible for identifying deficiencies in our external counsel billing, and communicating directly with panel firms/attorneys to discuss specific billing issues.
This role can have a Hybrid or Remote work arrangement. Candidates who live near our Hartford, CT office location will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Responsibilities:
Legal Bill Review - Complete assigned legal bill review in a timely and accurate manner and in accordance with bill review unit standards and Hartford guidelines.
Perform quality legal bill review, and process invoices fairly with the accurate amount of time payable.
Partner with Legal Operations to ensure the appropriate pre-screen Ascent billing filters are incorporated into Hartford's billing process.
Provide and communicate adjustment rationale with appropriate and sufficient detail.
Coordinate with the Legal Operations team to ensure accurate vendor invoices are processed in accordance with existing vendor service agreements.
Review invoices in a timely manner, with 100% of all legal bills processed in less than 45 days.
Facilitate gathering and exchange of information with Litigation Group regarding observed and identified billing issues.
Identify and escalate opportunities warranting further investigation through discussion with Litigation Group and law firms.
Identify and escalate development opportunities for Ascent billing system upgrades to improve features/functions for end users.
Analysts will be expected to leverage their litigation and legal billing experience to contact firms as necessary to challenge billing entries and discuss firm billing issues. Analysts will also be expected to manage the prompt, efficient handling of requests for reconsideration by firms.
Bill review workload will be assessed on the basis of total dollars per month, as well as by count of invoices and line items, with specific goals to be determined.
Quality Business Reviews - participate in quality reviews with Legal Operations and Litigation Group leadership.
The Legal Operations group administrates the panel counsel quality review program via remote review of panel firms. Analysts will be expected to leverage their experience to participate in the quality review process by participating in “deep dive” reviews (holistic and targeted) of legal files to verify the reasonableness, necessity and propriety of case handling decisions made by panel attorneys, as well as providing feedback regarding a firm's billing practice and history. In this capacity, Analysts as reviewers will be expected to understand complex legal issues covering areas of law ranging from initial pleadings through trial preparation and appeal. Analysts will further be expected to provide feedback regarding legal issues for discussion with the firm.
Provide billing trend feedback and data analytics to the Legal Operations Unit and Litigation Group.
Participate in periodic recertification of panel counsel by providing firm-level billing trend analysis, compliance information, and a firm's cooperation/communication on billing issues.
Continuously assess and edit Hartford's billing guidelines to ensure the highest quality legal services are obtained.
Customer Service
Provide consistently high levels of customer assistance, guidance and service. Written and oral communication shall be professional and consistent.
Phone calls and email should be responded to within a business day.
Enhance knowledge of Litigation Group function and cross train within unit to provide additional point of contact to resolve external and internal customer needs.
Timely escalate information and/or customer concerns to assist in problem resolution.
Provide customer assistance, guidance and service in utilization of e-Billing platform.
Cross train on systems such as Account Portal and iManage to provide assistance and support to customers in matter creation.
Qualifications:
Juris Doctorate from American Bar Association accredited law school.
License to practice law in good standing in at least one state.
5+ years of experience in the areas of Complex Commercial Litigation, Insurance Coverage Litigation, Bad Faith Litigation, and/or Group Benefits Litigation preferred.
Strong foundation in litigation management and billing.
Superior technical skills to successfully navigate and leverage the various systems employed by the team. Primary systems include Ascent, as well as Hartford's internal systems.
Effective communication skills to facilitate discussion with firms regarding billing issues and preparation and presentation of billing practices amongst team members.
Proficient in Microsoft Office and Excel.
What else can you tell me?
This is a work remote from home opportunity or hybrid work remote from home opportunity, depending on employee location.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$102,960 - $154,440
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
Principal Engineer, PKI
AIG Employee Services Job In Reston, VA
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Principal Engineer, PKI to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Information Technology
At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.
How you will create an impact
The Principal Engineer plays a crucial role in managing and monitoring all aspects of public key infrastructure (PKI) services. You will provide strategic direction and leadership for AIG's PKI and Certificate management program providing subject matter expertise and in-depth knowledge of PKI products, technologies, and best practices. You will partner closely with Identity & Access Management (IAM) architects and application owners to implement PKI solutions that are aligned with enterprise IT strategies.
Responsibilities
Lead the infrastructure protection strategy to create, evolve, and secure our internal Public Key Infrastructure (PKI) and credential management security strategy
Create design components, develop code, and test changes using test-driven development methodologies
SME and technical lead for Internal Certificate Authority and PKI implementation
Provide subject matter expertise in resolving complex problems related to infrastructure and PKI
Manage, secure, engineer and provide governance for key and certificate management services, including supporting robust, enterprise-grade Public Key Infrastructure (PKI), certificate lifecycle management (CLCM), infrastructure automation and credential management (CMS) systems.
Manage hardware security modules (HSMs) and Key Management
Implement and maintain an automated certificate renewal program; capture use-cases for certificate revocation, enrollment & renewal processes
Monitor creation of encryption keys to ensure they are protected against modification, and private keys are protected against unauthorized disclosure
Contribute to the design of new Entra ID infrastructure from PKI perspective
Define Trust Strategies and understand security and governance requirements for Certification Authorities
What you'll need to succeed
BA/BS in Cybersecurity, Information Technology, or related field; advanced degree preferred, Computer Science, Computer Engineering or Related Field.
12+ years of IT experience, 8+ years' experience designing, deploying, and supporting PKI environments in a Windows domain. Experience deploying internal certificate authorities, issuing external certificates from external certificate authorities and installing certificates on systems, and building out and maintaining certificate authority databases, as well as designing, deploying, and supporting the use of smart cards for system authentication
Sound knowledge and experience in Enterprise Architecture, Strategy, and IT Security
Strong understanding of IAM domain including Access Management, Authentication, and Key Management implementations
Knowledge in Keyfactor and Entrust products is preferred
Strong experience with PKI automation and Certificate lifecycle management
Ability to lead projects through full lifecycle, including requirements gathering, architecture and design, scoping, implementation, and operationalization
Demonstrated experience implementing PKI for large firms
Relevant certifications (PKI, CISSP, KMS) is a plus
In-depth knowledge of PKI principles with subject matter expertise in developing best practices around standardized management of access controls
Understanding of IAM relevant technical security skills, such as Identity Governance, Single Sign-On and authentication, Multi-Factor Authentication, Microsoft and AD tools for Access Management and controls, Privileged access management, and AWS security
Advanced understanding of the broader impact of Information Security from a business perspective
Excellent analytical skills with high attention to detail and accuracy
Strong problem-solving skills, with the ability to identify root causes and develop solutions
Excellent leadership, communication, and collaboration skills
Ability to articulate complex technical concepts, both verbal and written to non-technical stakeholders
Strong interpersonal skills, with the ability to work with many levels of management and across multiple lines of business and corporate functions
Experience managing global teams that include employees and vendors
Experience managing vendors driving SLAs
Skilled in handling stressful situations with perseverance and professionalism
Ability to guide teams through complex issues and drive resolution for issues
Ability to build project plans, translate directives, and present project deliverables to upper management
Ability to think strategically, balancing long and short-term priorities
A high degree of adaptability/flexibility
Willingness to challenge business operating models when necessary
Ready to step up to new challenges? We would love to hear from you.
#LI-CN1
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
IT - Information TechnologyAIG Employee Services, Inc.
Claim Intake Department Segmentation Technician
AIG Claims Job In Atlanta, GA Or Remote
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claim Intake Department (CID) Segmentation Technician to play your part in that transformation. You'll work with some of the best claims and underwriting minds in the industry with segmenting new excess and specialty lines claim files and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance.
In CID, we strive to live AIG's corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What's Right. At AIG, we are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
Make your mark in Casualty Claims
In this entry level role, you'll deal with sophisticated excess casualty claims, as well as environmental and toxic tort claims. You'll be exposed to emerging risks and major casualty loss events. You'll also be a corresponding and supporting our high profile insureds and brokers, as well as AIG's underwriters, claim managers and Shared Services. You'll be supported by a management team that's deeply invested in your development and success in addition to achieving the right placement and outcomes for the claims.
How you will contribute:
Handle excess and specialty lines, first notice of losses. Identifying and documenting the policy information which includes the attachment point, division and the excess policy limits and making sure that a copy of the excess policy is in OneView
Initiating the telephonic investigation necessary for quality evaluations of potential exposure.
Contact brokers, insureds, primary carriers, defense attorneys and TPAs to request specific information regarding the reported claims
Accurately and constantly document the claim file in a clear concise manner, memorializing the investigation conducted to date, conversations with external contacts, and what information is needed to provide a value driven determination for future handling
Maintain files on a diary system to ensure timely segmentation and referral of claims
Evaluate financial impact to AIG and to our insureds
Monitor trials and report daily events/activities of same
Advise management of any high profile claims and emerging risks
What you'll need to succeed:
Bachelor's Degree, equivalent work experience or experience as a CID Claim Intake Analyst
Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
Must be willing to work independently and as part of a team.
Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
Familiar with Microsoft Office (Outlook, Excel, Teams, etc.)
Ready to take your career to the next level? We would love to hear from you.
#LI-HB1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Business Systems Analysis Manager
Richmond, VA Job
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
* Make it human. We care about the people that make up our customers, colleagues, and communities.
* Make it about others. We do what's best for our customers and collaborate to drive progress.
* Make it happen. We work with intention toward a common purpose and forge ways forward together.
* Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
Business Systems Analysis Manager
POSITION LOCATION
Richmond, VA
Lynchburg, VA
Remote US (Eastern or Central Time Zones only)
This position is available to Virginia residents as Richmond, Virginia or Lynchburg, Virginia hybrid applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
YOUR ROLE
As an IT team member, you'll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve. We are looking for individuals that will redesign, rethink, and reimage our current processes for the future.
What you will be doing
* Act as a liaison between IT, Long Term Care Product, Operations, and our development teams for the implementation of new complex systems or enhancements to existing systems.
* Partner with varies business stakeholders and subject matter experts to assess and document business needs.
* Deliver analysis artifacts that add value to the organization, including but not limited to, process mapping, data flow diagrams, solution analysis, mockups, and detailed requirements and/or user stories.
* Elicit and document business requirements and user stories, utilizing business analysis techniques to align solutions.
* Contribute to system knowledge management and documentation of application development processes, procedures, and standards.
* Facilitate and contribute to the design and development of quality solutions, holistically supporting the LTC New Business systems from development, implementation, maintenance, through support.
* Facilitate requirement gathering sessions or walk-throughs, prepare communications and make presentations on system enhancements and/or alternatives across multiple development teams and business areas.
What you bring
* Bachelors Degree in IT, Data Analytics, Data Science, Information Systems, or related.
* 5+ years of professional experience as a Business Analyst in insurance, financial services, or a related industry
* Demonstrated ability to create business requirement artifacts, including Process Maps, Use Cases, Activity Diagrams, Test Scenarios, etc.
* Demonstrated oral and written communication skills with the ability to tailor communications to differing audiences including Senior Management and Technical Developers.
* Demonstrated organizational and prioritization skills with the ability to handle multiple tasks and meet deadlines while working independently.
* Working knowledge of Relational Database Management Systems (RDBM) and familiarity with writing and/or interpreting SQL. (T-SQL, PL/SQL, PostgreSQL, etc.)
* Passion for innovation, continuous improvement, ability to effectively lead and drive change.
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
* Competitive Compensation & Total Rewards Incentives
* Comprehensive Healthcare Coverage
* Multiple 401(k) Savings Plan Options
* Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
* Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
* Disability, Life, and Long-Term Care Insurance
* Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
* Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
* Caregiver and Mental Health Support Services
Additional Information
The base salary pay range for this role starts at a minimum rate of $91,800 up to the maximum of $181,200. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
Senior Internal Fraud Investigator
Chesapeake, VA Job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Opportunity
As a dedicated Senior Internal Fraud Investigator, you will conduct complex and high priority investigations of internal fraud within the USAA Federal Savings Bank. The Senior Internal Fraud Investigator will also provide written and/or oral briefings of high-profile cases to management and/or members of the Executive Management group as well as engage with law enforcement when applicable.
This position can work remotely in the continental U.S. with occasional business travel.
What you'll do:
* Provides fraud investigation subject matter expertise through review and update of processes, procedures, analysis of trends, quality review of the team's work and communication of results to management.
* Guides and facilitates team in the development and implementation of key initiatives in fraud investigations.
* Onboards new investigators and serves as a resource to team members on escalated issues and manages the team's workload.
* Conducts larger fraud investigations of a complex nature of suspected or known criminal activity.
* Conducts interviews, analyzes transaction data and reviews monetary and non-monetary fraud transaction data to detect fraudulent or unusual patterns and trends in support of the investigative process.
* Performs thorough analysis of evidence; assesses veracity of information compiled to include documentary materials, and results of interviews to develop investigative conclusions.
* Utilizes expert knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations, company policies, and best practices in the investigative field to organize investigative results.
* Prepares cases for criminal prosecution and presents evidence to appropriate law enforcement agencies for prosecution.
* Prepares Suspicious Activity Reports (SAR) in compliance with established regulatory guidelines and time frames.
* Utilizes expert product and system knowledge within USAA's Bank to conduct investigations.
* Serves as a liaison with law enforcement agencies and other institutions to ensure USAA is informed of all relevant potential risks.
* Serves as a Bank Custodian to provide testimony in criminal and civil proceedings to the grand jury and/or trial courts as well as files necessary regulatory reports.
* Identifies and resolves issues; identifies appropriate issues for escalation such as fraudulent trends, vulnerabilities causing increased fraudulent activity and/or larger than normal losses.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* Bachelor's Degree; OR 4 years of related financial services or federal, state, local, or military law enforcement investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
* 6 years of experience in financial services, or financial crimes experience to include 3 years of federal/local/state/military investigations.
* Expert knowledge of the Bank Secrecy Act, USA Patriot Act, and other applicable laws and regulations.
* Proficient in Microsoft Office.
* Previous experience with coaching and providing feedback to others.
* Excellent oral and written communication skills.
* Advanced experience analyzing and interpreting data to identify trends and patterns.
What sets you apart:
* Experience performing complex investigations and root cause analysis.
* Expert in all consumer banking products and services.
* Experience providing case briefings to all levels of leadership and external law enforcement agencies.
* Prior experience conducting analysis on external fraud events for potential insider fraud.
* Certified Fraud Examiner, Certified Anti-Money Laundering Specialist, or other Financial Crimes certifications.
* U.S. military experience through military service or a military spouse/domestic partner.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $85,040 - $162,550.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Nurse Medical Case Manager - Workers Compensation
Richmond, VA Job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim, Nurse - Medical Case Manager
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$83,300.00 - $137,400.00
**Target Openings**
2
**What Is the Opportunity?**
Under moderate supervision, provide office based telephonic medical case management with emphasis on early intervention, return to work planning, coordination of quality medical care on claims involving disability and medical treatment as well as in-house medical reviews as applicable to claim handling laws and regulations. Responsible for helping to ensure injured parties receive appropriate treatment directly related to the compensable injury or assist claim handlers in managing medical treatment to an appropriate resolution.
**What Will You Do?**
+ Contact customer, medical provider and injured parties on claims involving medical treatment and /or disability to coordinate appropriate medical care and return to work.
+ Develop strategies to facilitate an injured employee's return to work and achieve maximum medical improvement. Evaluate and update treatment and return to work plans within established protocols throughout the life of the claim.
+ Coordinate with medical providers to ensure the injured employee is actively participating in a viable treatment plan.
+ Evaluate medical treatment requests to ensure that they are reasonable and necessary based upon jurisdictional guidelines.
+ Engage specialty resources as needed to achieve optimal resolution (Dial-a-doc, physician advisor, peer reviews, MCU).
+ Partner with Claim Professional to provide medical information and disability status necessary to create an overall strategy to achieve an optimal outcome.
+ Utilize internal Claim Platform Systems to manage all claim activities on a timely basis.
+ Utilize Preferred Provider Network per jurisdictional guidelines.
+ Partner with Claim Professional to provide input on medical treatment and recovery time to assist in evaluating appropriate claim reserves.
+ Submit accurate billing documentation on all activities as outlined in established guidelines.
+ Customer Engagement.
+ Participate in Telephonic and/or onsite File Reviews.
+ Respond to inquiries - oral and written.
+ Keep injured worker apprised of claim status.
+ In-person medical case management may be required to support Concierge locations, where a Nurse Case Manager meets with injured employees face to face following office visits at a provider's medical facility.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) and/or certifications may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Disability case management experience preferred.
+ Prior clinical experience preferred.
+ Familiarity with URAC standards
+ Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making.
+ Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology. Ability to effectively present file resolution to internal and/or external stakeholders.
+ Negotiation: Intermediate ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise.
+ General Insurance Contract Knowledge: Ability to understand policies and contracts, as they apply to policy conditions.
+ Principles of Investigation: Intermediate investigative skills. Follows a logical sequence of inquiry with a goal of securing information about the work accident, resulting injury, anticipated treatment, job duties and any material factors that may impact recovery and return to work.
+ Value Determination: Basic ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves.
+ Legal Knowledge: Basic knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.
+ Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed.
+ WC Technical: intermediate ability to demonstrate understanding of WC Products and ability to apply available resources and technology to manage treatment plans and assist with claim resolution. Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.
+ Customer Service: Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes.
+ Teamwork: Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result.
+ Planning & Organizing: Advanced ability to establish a plan/course of action and contingencies for self or others to meet current or future goals.
+ Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Clinical Research Counselor (CRC), or Certified Rehab Registered Nurse (CRRN) preferred.
**What is a Must Have?**
+ Registered Nurse; Licensed Practical Nurse or Licensed Vocational Nurse required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .