Claim Specialist III
Claim specialist job at AIG
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Specialist will handle and analyze general liability claims under general supervision and moderate exposure claims involving litigation. The position also ensures ongoing adjudication of claims within the Company standards, industry best practices and specific client service requirements.
Analyze and process general liability property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans.
Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.
Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
Assess liability and resolve claim within established evaluation. Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution.
What you'll need to succeed:
Motivated individuals who are interested in the potential for an upwardly mobile career path.
3+ years of General and Auto Liability claim experience.
Experience resolving moderate severity injury claims and ability to evaluate complex coverage scenarios.
Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.
Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential.
Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
Bachelor's Degree or equivalent work experience
Ability to obtain multi-state adjuster licenses within 6 months of hire.
Ready to take your career to the next level? We would love to hear from you.
The base salary range for this position is $84,000-$98,000, which is based upon the assumption that the position is located in Chicago. However, the final base salary offered to a candidate may be higher or lower than the range depending on the candidate's specific work location and other potential factors. This position is also eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
#LI-NH1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Auto-ApplyClaims Specialist III, Auto & General Liability
Claim specialist job at AIG
Join us as a Claims Specialist III to take on key responsibilities within a world-class claims function.
Make your mark in Auto/General Liability
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
The role of a AIG Casualty Adjuster III is to investigate, evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting evidence. Assigned claims typically consists of medium to moderate complex litigated and non-litigated losses.
How you will create an impact
Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards.
Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
Comply with all statutory and regulatory requirements in all applicable jurisdictions.
Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
Communicates effectively with internal and external customers on claims and account issues.
Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
Effectively manage litigation process and defense counsel to ensure timely and cost-effective outcomes.
Property and Casualty licenses required. Must be obtained within 6 months of hire.
What you'll need to succeed
4 years previous auto or general liability claim experience preferred.
Excellent verbal and written communication skills
Excellent customer service skills
Analytical with good decision-making skills
Strong organizational skills and detail oriented
Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.
Ready to take your career to the next level? We would love to hear from you.
#LI-NT1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Auto-ApplyClaims Specialist II, Workers Compensation
Iowa jobs
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.
What to expect: This individual will manage a varying degree of workers compensation claim complexity for all Nationwide channels; inclusive but not limited to: Agribusiness, Standard Commercial, and E&S. Members are unique in that they could be commercial business owners, farms, small businesses, or amusement parks.
The ideal candidate will have:
Strong workers compensation, or loss time claims experience is highly preferred.
Demonstrated Texas, Arizona, and Oklahoma Workers Compensation claims handling experience is highly preferred.
Prior litigation and insurance experience is preferred.
Strong customer service, written & verbal communication skills.
Summary
Do you have a strong desire to provide prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve workers' compensation claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you!
As a Claims Specialist, you'll investigate and handle medical and/or loss-of-time workers compensation claims from multiple states to determine compensability, entitled benefits, average weekly wage and benefit rate according to applicable state workers' compensation statute. We'll count on you to promote and provide exemplary customer service. Key to success will be your ability to establish timely and appropriate case reserves aligned with Best Practices and manage claims to appropriate resolution. You'll also communicate frequently with customers, injured workers and medical providers.
Job Description
Key Responsibilities:
Provides appropriate notices to policyholders and injured employees according to applicable state workers' compensation statute and obtains appropriate forms and documentation to verify employee/employer relationship and average weekly wage. Completes and files appropriate first and second notice of injury as required by individual state workers' compensation statute and electronic data interchange reporting regulations.
Employs appropriate claims management techniques and direct intervention (e.g., independent medical examinations, referral for rehabilitation, utilization review, etc.) to manage each claim. Maintains contact with policyholders and injured worker and pursues return to work initiatives. Utilizes effective Telephonic Nurse Case Manager or Field Nurse Case Management services to assist with managing medical care and return to work activities. Consults with internal Claims Medical Specialist for future care needs and issues of life expectancy. Evaluates exposures, manages ongoing case reserves in alignment with best practices and negotiates settlements as appropriate. Documents significant activity and decisions in each claim via on-line claim system.
Evaluates all pertinent information and works in conjunction with claimant/client to pursue most appropriate claims resolution.
Investigates and pursues third party recoveries and any applicable deductibles. May utilize the services of Nationwide recovery unit, and/or partner with designated outside counsel/trial division, or by giving notice of lien to plaintiff counsel handling third party litigation. Claim Zone Field assist referrals and/or outside consulting expert may be utilized to gather, obtain and secure critical information.
Manages litigated claim issues in alignment with Best Claims Practices. Obtains appropriate litigation budgets and develops appropriate power of attorney in partnership with counsel. Manages litigation expenses of Nationwide Trial Division or approved outside counsel.
Manages assigned claims with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service.
Submits severe incident reports, reinsurance reports and other information to home office, claims management, and underwriting.
Reviews files for Medicare reporting obligations and submits appropriate Medicare query, Ongoing responsibility for Medicals (ORM) and Total Payment Obligation to claimant (TPOC) reports. Responsible for claims involving Medicare Set Aside at time of settlement and which may be funded by a structured settlement.
Partners with Special Investigative Unit (SIU) and Subrogation to identify fraud and subrogation opportunities.
Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers.
May periodically conduct customer/account visits to review reserves and discuss status of significant claims. May also present educational workshops to client personnel.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Supervisor/Manager. No direct or indirect reports.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration or related field preferred and/or relevant Workers' Compensation experience.
License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.
Experience: Three to five years prior experience in workers' compensation claims.
Knowledge, Abilities and Skills: Advanced knowledge of insurance theory and practices, insurance contracts and their application. Familiarity with claims processing and claims best practices and procedures preferred. Proven knowledge of insurance contracts, medical terminology, workers compensation, and the legal aspects of court procedures affecting legal liability for all lines of insurance. Knowledge of claims systems. Excellent customer focus and proven ability to proactively meet customer needs. General knowledge of insurance theory and practices, insurance contracts and their application. Familiarity with claims processing and claims best practices and procedures preferred. Knowledge of insurance contracts, medical terminology, workers compensation, and the legal aspects of court procedures affecting legal liability for all lines of insurance. Knowledge of claims systems. Analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for extensive losses and serves as a subject matter expert on respective claims projects. Proven organizational skills to effectively prioritize increased and more complex workloads. Demonstrates strong but flexible standards to balance the conflicting demands of the position. Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public. Demonstrated leadership capabilities to effectively train, coach, and provide feedback to less experienced associates.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment. May require ability to sit and use telephone and personal computer for extended periods of time. Must be willing to work irregular hours and to travel with possible overnight requirements. Must be available to work catastrophes (CAT) requiring travel to CAT site with multiple on-site responsibilities and/or for extended periods of time. Extended and/or non-standard hours as required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
We currently anticipate accepting applications until 10/30/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.#claims Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) *************************************************************
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Claims Specialist II, Workers Compensation : $61,000.00-$126,500.00The expected starting salary range for Claims Specialist II, Workers Compensation : $67,500.00 - $101,500.00
Auto-ApplyLong Term Disability Claims Specialist II 1 5 26
Remote
At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The LTD Claims Specialist II evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the LTD Claims Specialist II is required to exercise independent judgment, critical thinking skills, exemplary customer service skills as well as effective inventory management skills.
Location: Fully Virtual
Key Responsibilities:
* Virtual roles predominately work from a home office with periodic visits to the assigned office as needed for team events, meetings, training, business continuity, etc.
* Effectively manages with minimal oversight an assigned caseload of moderately complex claims which consists of pending, ongoing/active reviews. The LTD CS will be evaluated for increases in their authority levels as they become more experienced in their decision-making and demonstrate consistency in meeting all key performance indicators
* Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations.
* Develop actions plans and identify return to work potential
* Provides frequent, proactive verbal communication with our claimants and/or their representatives demonstrating empathy and active listening while providing clear updates, direction and explanations regarding the claim process, benefits and other pertinent plan provisions. These calls are used to gather essential details regarding medical condition(s) and treatment, occupational demands, financial information and any other information that may be pertinent to the evaluation of the claim. Once telephone calls are completed, you will be required to document the conversation within the claim file in a timely manner utilizing the appropriate level of detail and professional writing skills
* Interacts and communicates effectively with claimants, customers, attorneys, brokers, and family members during claim evaluations
* Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available
* Collaborates with both external and internal resources, such as physicians, attorneys, clinical/vocational consultants as needed to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.
* Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed
* Proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments
* Provides timely and detailed written communication during the claim evaluation process which outlines the status of the evaluation and/or claim determination.
* Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.
Essential Business Experience and Technical Skills:
Required:
* New hires should live a commutable distance from the site the role is posted in.
* High school diploma
* Prior experience with independent judgement and decision making while relying on the available facts
* Be able to demonstrate the use of critical thinking and analysis when reviewing the information
* Creative problem-solving abilities and the ability to think outside the box
* Excellent interpersonal and communication skills in both verbal and written form
* Excellent customer service skills proven through internal and external customer interactions
* Demonstrated conceptual thinking, risk management, ability to handle complex situations effectively
* Organizational and time management skills
* Minimum 1 year LTD/IDI Insurance Claims experience
Preferred:
* Bachelor's degree
Business Category
Operations - Claims
Travel
Not applicable
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The expected salary range for this position is $41,600 - $59,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600 - $59,000
Litigated Claims Specialist General Liabiity
Atlanta, GA jobs
129547 At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
Zurich is seeking a Litigated Claims Specialist to join our team. In this role, you will handle multi-party commercial line claims of moderate to high exposure and complexity. Guided by established protocols, you will ensure claims are managed efficiently and effectively while delivering exceptional, customer-centric service.
The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices: Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ; Overland Park, KS; Omaha, NE; Gold River, CA
**What You Will Do:**
+ Manage and resolve multi-party commercial line litigated claims.
+ Ensure claims are processed within specific limits of authority.
+ Provide excellent customer-centric claims service.
**Basic Qualifications:**
+ Bachelor's Degree and 3+ years of experience in Claims or InsuranceOR
+ Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or InsuranceOR
+ Completion of Zurich Claims Training Program with 3+ years of experience in Claims or InsuranceOR
+ High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
+ Must obtain and maintain required adjuster license(s)
+ Knowledge of insurance regulations, markets, and products
+ Proficiency in Microsoft Office
**Preferred Qualifications:**
+ 5+ years of experience handling Commercial General Liability Litigated Claims
+ Work experience working with a carrier
+ Effective verbal and written communication skills
+ Strong analytical, critical thinking, and problem-solving skills
+ Excellent time management, prioritization, and multi-tasking abilities
+ Experience in team collaboration and building cross-functional relationships
+ Proficiency in explaining complex financial and actuarial concepts
+ Ability to assess the scope and exposure of moderately complex claims
+ Expertise in the reserving process for indemnity and expenses
+ Capability to develop and execute negotiation strategies
+ Skill in identifying nuances in customer and business partner interactions
+ Proficiency in presenting claim resolution information to stakeholders
At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into [one of] the following North American Claims office[s]: .
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location.The proposed Salary range for this position is $58,700.00-$96,200.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Rocky Hill, AM - Addison, AM - Atlanta, AM - Gold River, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MD1 #LI-HYBRID #LI-ASSOCIATE
EOE Disability / Veterans
Auto Claims Specialist II
Atlanta, GA jobs
128801 Zurich North America is currently hiring a Litigation Claims Specialist to join our Auto Bodily Injury Team. At Zurich North America Claims, we prioritize work-life balance and flexibility to support your career and personal goals. Our hybrid work model is thoughtfully designed to offer employees flexibility in choosing their preferred work location while fostering meaningful in-person connections and collaborative opportunities. While this model emphasizes autonomy, occasional in-office attendance may be required.
The selected candidate should be able to report to one of our major claims hub offices in:
+ Atlanta, GA
+ Addison, TX
+ Omaha, NE
+ Overland Park, KS
+ Schaumburg, IL
+ Gold River, CA
**Job Responsibilities:**
Under moderate supervision, the **Auto Litigation Claims Specialist II** will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits. This includes auto property damage and injury claims both litigated and non litigated, uninsured and underinsured motorist claims. This role adheres to established claims-handling protocols, delivering efficient, customer-focused service.
**Basic Qualifications:**
+ Bachelor's Degree with 3+ years of experience in Claims or InsuranceOR
+ Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or InsuranceOR
+ Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or InsuranceOR
+ High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
+ Must obtain and maintain required adjuster license(s)
+ Knowledge of insurance regulations, markets, and products
+ Proficiency in Microsoft Office
**Preferred Qualifications:**
+ 3-5 years' experience handling commercial auto litigated claims
+ Experience managing bodily injury and litigated claims
+ Familiarity with uninsured and underinsured motorist coverage
+ Strong verbal and written communication skills
+ Proven analytical, critical thinking, and problem-solving abilities
+ Effective time management, prioritization, and multi-tasking skills
+ Experience working collaboratively within a team and building cross-functional relationships
+ Proficiency in explaining complex financial and/or actuarial concepts
+ Ability to assess scope and exposure for moderately complex claims
+ Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
+ Skill in developing and executing negotiation strategies for claim resolution
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. For this position, the salary is $58,700.00 - $96,200.00, plus a short-term incentive bonus of 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Addison, AM - Atlanta, AM - Gold River, AM - Omaha, AM - Overland Park, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JJ1 #LI-ASSOCIATE #LI-HYBRID
EOE Disability / Veterans
General Liability Claims Specialist I
Atlanta, GA jobs
128802 At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Rocky Hill, CT; Parsippany, NJ; Omaha, NE; Overland Park, KS; Atlanta, GA; Schaumburg, IL; Dallas-Addison, TX; or Maitland, FL.
**About the Role:**
Zurich is currently seeking an individual interested in growing their career with our General Liability team. As a General Liability (GL) Claims Specialist, you will work with a diverse team of claims professionals. This environment will support your development as you enhance your technical skills in GL policy interpretation and coverage analysis to effectively resolve claims.
**Key Responsibilities:**
+ Handle non-litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third-party injuries resulting from premises liability exposures.
+ Manage a caseload within specified authority limits from beginning to end with coaching and supervision.
+ Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
+ Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling.
**Basic Qualifications:**
+ Bachelor's Degree and 2 or more years of experience in Claims Handling or Insurance; OR
+ Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR
+ Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance; OR
+ High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance.
**Additional Requirements:**
+ Must obtain and maintain required adjuster license(s).
+ Proficiency in Microsoft Office.
+ Knowledge of insurance regulations, markets, and products.
**Preferred Qualifications:**
+ General liability claims handling experience.
+ Active adjuster's license.
+ Experience collaborating across work groups.
+ Ability to develop and maintain strong relationships.
+ Understanding of the claims adjustment process and ability to determine scope/exposure for losses.
+ Knowledge of vendor utilization and litigation strategy development.
+ Financial and actuarial/reserving concepts comprehension.
+ Familiarity with negotiation strategies and alternative approaches.
+ Strong organizational and time management skills.
+ Customer service experience.
+ Strong analytical, critical thinking, and problem-solving skills.
+ Excellent verbal and written communication skills.
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.
The pay range shown is a national average and may vary by location. The proposed Salary range) for this position is $48,600.00 - $79,500.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Schaumburg, AM - Atlanta, AM - Dallas, AM - Maitland, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Rocky Hill
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
EOE Disability / Veterans
Claims Specialist II
Remote
The Claim Adjuster is an individual contributor role responsible for successfully and compliantly adjudicating claims, meeting claim execution targets, and delivering a WoW! experience to our Pet Parents every day.
Responsibilities: • Adjudicating claims
• Meeting or exceeding daily claim targets
• Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws
• Obtaining and maintains advanced adjuster licenses according to state and municipality requirements
• Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes
• Identifying process improvement opportunities and implementing solutions
• Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months
• Property and Casualty License
• Ability to effectively communicate with pet parents
• Problem solving and decision-making skills
• Organizational and time management skills
• Basic IT skills - To be successful in this fully remote role, it's important that they feel confident managing basic functions independently-such as attaching files to emails, editing shared documents, troubleshooting simple issues like screensharing, and knowing when to escalate tech concerns to the right person-since all job duties are conducted online.
• Outlook, Word, Access and Power Point skills
• Experience with ERP or CRM systems a plus
Education and experience:
• Veterinary knowledge or experience evaluating medical records a plus
• 2+ years of customer service or call center experience
• High school diploma or equivalent work experience
Auto-ApplyClaims Specialist II, Workers Compensation
Iowa, LA jobs
If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.
What to expect: This individual will manage a varying degree of workers compensation claim complexity for all Nationwide channels; inclusive but not limited to: Agribusiness, Standard Commercial, and E&S. Members are unique in that they could be commercial business owners, farms, small businesses, or amusement parks.
The ideal candidate will have:
* Strong workers compensation, or loss time claims experience is highly preferred.
* Demonstrated Texas, Arizona, and Oklahoma Workers Compensation claims handling experience is highly preferred.
* Prior litigation and insurance experience is preferred.
* Strong customer service, written & verbal communication skills.
Summary
Do you have a strong desire to provide prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve workers' compensation claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you!
As a Claims Specialist, you'll investigate and handle medical and/or loss-of-time workers compensation claims from multiple states to determine compensability, entitled benefits, average weekly wage and benefit rate according to applicable state workers' compensation statute. We'll count on you to promote and provide exemplary customer service. Key to success will be your ability to establish timely and appropriate case reserves aligned with Best Practices and manage claims to appropriate resolution. You'll also communicate frequently with customers, injured workers and medical providers.
Job Description
Key Responsibilities:
* Provides appropriate notices to policyholders and injured employees according to applicable state workers' compensation statute and obtains appropriate forms and documentation to verify employee/employer relationship and average weekly wage. Completes and files appropriate first and second notice of injury as required by individual state workers' compensation statute and electronic data interchange reporting regulations.
* Employs appropriate claims management techniques and direct intervention (e.g., independent medical examinations, referral for rehabilitation, utilization review, etc.) to manage each claim. Maintains contact with policyholders and injured worker and pursues return to work initiatives. Utilizes effective Telephonic Nurse Case Manager or Field Nurse Case Management services to assist with managing medical care and return to work activities. Consults with internal Claims Medical Specialist for future care needs and issues of life expectancy. Evaluates exposures, manages ongoing case reserves in alignment with best practices and negotiates settlements as appropriate. Documents significant activity and decisions in each claim via on-line claim system.
* Evaluates all pertinent information and works in conjunction with claimant/client to pursue most appropriate claims resolution.
* Investigates and pursues third party recoveries and any applicable deductibles. May utilize the services of Nationwide recovery unit, and/or partner with designated outside counsel/trial division, or by giving notice of lien to plaintiff counsel handling third party litigation. Claim Zone Field assist referrals and/or outside consulting expert may be utilized to gather, obtain and secure critical information.
* Manages litigated claim issues in alignment with Best Claims Practices. Obtains appropriate litigation budgets and develops appropriate power of attorney in partnership with counsel. Manages litigation expenses of Nationwide Trial Division or approved outside counsel.
* Manages assigned claims with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service.
* Submits severe incident reports, reinsurance reports and other information to home office, claims management, and underwriting.
* Reviews files for Medicare reporting obligations and submits appropriate Medicare query, Ongoing responsibility for Medicals (ORM) and Total Payment Obligation to claimant (TPOC) reports. Responsible for claims involving Medicare Set Aside at time of settlement and which may be funded by a structured settlement.
* Partners with Special Investigative Unit (SIU) and Subrogation to identify fraud and subrogation opportunities.
* Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers.
* May periodically conduct customer/account visits to review reserves and discuss status of significant claims. May also present educational workshops to client personnel.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Supervisor/Manager. No direct or indirect reports.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration or related field preferred and/or relevant Workers' Compensation experience.
License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes.
Experience: Three to five years prior experience in workers' compensation claims.
Knowledge, Abilities and Skills: Advanced knowledge of insurance theory and practices, insurance contracts and their application. Familiarity with claims processing and claims best practices and procedures preferred. Proven knowledge of insurance contracts, medical terminology, workers compensation, and the legal aspects of court procedures affecting legal liability for all lines of insurance. Knowledge of claims systems. Excellent customer focus and proven ability to proactively meet customer needs. General knowledge of insurance theory and practices, insurance contracts and their application. Familiarity with claims processing and claims best practices and procedures preferred. Knowledge of insurance contracts, medical terminology, workers compensation, and the legal aspects of court procedures affecting legal liability for all lines of insurance. Knowledge of claims systems. Analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for extensive losses and serves as a subject matter expert on respective claims projects. Proven organizational skills to effectively prioritize increased and more complex workloads. Demonstrates strong but flexible standards to balance the conflicting demands of the position. Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public. Demonstrated leadership capabilities to effectively train, coach, and provide feedback to less experienced associates.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment. May require ability to sit and use telephone and personal computer for extended periods of time. Must be willing to work irregular hours and to travel with possible overnight requirements. Must be available to work catastrophes (CAT) requiring travel to CAT site with multiple on-site responsibilities and/or for extended periods of time. Extended and/or non-standard hours as required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#claims
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at ************.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Auto-ApplyClaims Specialist - Aviation
Claim specialist job at AIG
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Specialist - Aviation to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
As Claims Specialist for Aviation Claims you will responsible for handling claims across all sub-classes of NA Aerospace, with a focus on general aviation aircraft damage and liability claims. The You will identify loss trends and risk management opportunities and will effectively provide feedback to internal stakeholders. You need to be an experienced claims adjuster with a demonstrated ability to work independently, efficiently, and consistently in support of the client centric NA Aerospace claim proposition.
* Proactive and efficient management and adjusting of Aerospace claims across all sub-classes with a concentration in general aviation claims, including aircraft damage claims.
* Identify, and report claim trends, lessons learned and risk management opportunities to internal stakeholders.
* Contribute to the teams' technical aerospace proficiencies through team meetings and internal roundtables.
* Effectively manage vendors, including attorneys and experts to minimize the total cost of Aerospace claims.
What you will need to succeed
* Strong technical Aviation claim capability to manage and adjust AIG's NA Aerospace general aviation hull and liability claims.
* Expertise in managing/minimizing the total cost of Aerospace claims.
* Ability to establish strong relationships with internal stakeholders, clients, and brokers.
* Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem solve.
* Developed computer proficiency with an aptitude for claims systems.
* Self-motivated, ability to manage time and prioritize.
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
AIG AEROSPACE ADJUSTMENT SERVICES INC
Auto-ApplyTrade Credit Complex Claims Adjuster
Claim specialist job at AIG
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Trade Credit Complex Claims Adjuster to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Covering the Trade Credit line of business, the Trade Credit Complex Claims Analyst role is a key position responsible for supporting and delivering the Trade Credit Claims proposition within AIG. This is an important market-facing role which serves as the primary analyst for some of AIG Trade Credit's most valuable clients and broker partners in the United States, as well as a key point of engagement for vendors and various other stakeholders within the business. The role also demands strong collaboration with the Claims team, Trade Credit Underwriting team and other stakeholders to deliver a consistent, efficient, and customer-centric Trade Credit claims proposition.
* Demonstrate strong technical Trade Credit claims management aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives.
* Be proactive in adjusting Trade Credit Claims appropriately to ensure proper reserve and payment posting within authority levels and referring over authority claim decisions to appropriate Senior Claim leadership.
* Ensure prescriptive and cost-effective management of assigned vendors on claims matters.
* Be responsible for communicating, updating and maintaining compliance with established AIG Claims & Litigation guidelines, ensure appropriate and timely engagement with AIG Legal department and participate in cross-functional litigated claim file roundtables.
* Be responsible for timely and accurate reporting of individually handled significant US Trade Credit claims to US Trade Credit Claim leadership.
* Establish and maintain strong relationships with US Trade Credit underwriting colleagues and other relevant stakeholders.
* Develop and maintain relationships with appropriate US Trade Credit customers & brokers.
* Maintain superior Trade Credit claim handling skills by participating in technical training, keeping current with industry custom & practice.
* Be responsible for identifying and reporting US Trade Credit claim trends, lessons learned & risk management opportunities and to share with the US Trade Credit Claim management as/when identified.
* Support US Trade Credit Claims leadership on all assigned projects and initiatives including, where required, support in the administration of the remaining Surety claims portfolio.
* Ensure compliance with all appropriate governmental, regulatory and AIG Corporate & US Trade Credit claims governance guidelines.
What you will need to succeed
* Good specialist knowledge in trade credit insurance (claims and/or underwriting), credit risk management and/or law. Strong insurance claims knowledge from other classes will also be recognized.
* Good English language skills to enable accurate and consistent policy wording interpretation.
* A strong knowledge of legal, regulatory, litigation and procedural requirements for the class of business.
* Proven time management skills and the ability to manage and prioritize workload and diary management.
* Experience in managing, negotiating and mediating claims files from triage through to settlement and recovery.
* Demonstrate good communication skills, both written & verbal.
* Ability to contribute effectively on your own and within a team environment.
* Ability to work with claims stakeholders to effectively direct claims strategies.
Ready to make a bigger impact? We look forward to reviewing your application.
For positions based in Jersey City, NJ, the base salary range is $56,000-$83,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
AIG Claims, Inc.
Auto-ApplyManager - Auto and General Liability Field Claims
Claim specialist job at AIG
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager - Auto and General Liability Field Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
In this key leadership role, you will manage, lead, and direct a team of Adjusters handling Auto and General liability property damage and bodily injury claims. You will be responsible for driving technical excellence to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation, and ultimate resolution. In this hands-on role, you will lead your team to collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders agree with the litigation strategy.
* Provide ongoing coaching/counseling to adjusters to achieve technical excellence
* Conduct periodic claim file audits of field claims practices and monitor results to help drive behavioral changes where appropriate
* Oversee claim dashboards to help drive best claim practices to secure that the team is meeting company goals
* Communicate with all internal business partners and underwriters to make sure underwriting is aware of large losses and industry trends
What you will need to succeed
* 5+ years of Auto Liability claim experience
* Experience resolving physical damage and total loss claims
* In-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
* Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment
* Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking
* Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential
* Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities
* Effective decision making skills including the ability to recognize, analyze, and improve claims performance against standards and goals
* Prior claims management experience a plus
* Bachelor's Degree or equivalent work experience
* Multi-state adjuster licenses or ability to obtain required licenses within 90 days of hire
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - Claims
AIG Claims, Inc.
Auto-ApplyCasualty Claims Manager - Auto and General Liability
Claim specialist job at AIG
Claims Manager - Western World
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
An individual in this role should expect to manage, lead, and direct a team of 7-8 Adjusters handling various Western World claims. This hands-on role will lead the employee to collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders agree with the litigation strategy. In addition, the individual will provide ongoing coaching/counseling to adjusters to achieve technical excellence. The Claims Manager will also conduct periodic claim file audits of field claims practices and monitor results to help drive behavioral changes where appropriate. The Manager will also oversee claim dashboards to help drive best claim practices to secure that the team is meeting company goals, as well as communicate with all internal business partners and underwriters to make sure underwriting is aware of large losses and industry trends.
What you'll need to succeed
Motivated individuals who are interested in the potential for an upwardly mobile career path.
5+ years of commercial claims experience.
Experience resolving physical damage and injury claims
Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.
Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential.
Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.
Prior claims management experience a plus.
Bachelor's Degree or equivalent work experience
Multi-state adjuster licenses or ability to obtain required licenses within 90days of hire.
Ready to take your career to the next level? We would love to hear from you.
#LI-NH1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Auto-ApplyManager - Auto Property Damage and Liability Claims (Fast Track)
Claim specialist job at AIG
At AIG, we are reimagining the way we help customers to manage risk. Join us as Manager - Auto Property Damage and Liability Claims (Fast Track) to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
In this role, you will be responsible for managing a unit of Fast Track Claim Specialists handling first and third-party auto liability claims, minor injury claims and low complexity general liability losses. This will include, but not be limited to, providing direction to Fast Track Claim Specialist, performing claim file reviews, ensure compliance with operation guidelines and monitor performance. You will report to an Assistant Vice President of Casualty Claims and will work closely with other Claim Managers, clients, internal partners, and brokers.
Provide technical expertise and mentoring to assigned staff with the focus of producing high quality work on assigned claims
Manage staff to ensure departmental standards and policies are adhered to to produce the appropriate claim outcomes for customers and business partners
Maintain an active claim diary and use it to provide continual direction and feedback regarding claim handling, evaluation, and disposition strategy on a file-by-file basis
Partner with other Business Units as necessary to make AIG our insured's most valued insurer
Participate in select claim file reviews
Report Management - Performance Metrics Analysis
Operational Compliance Management - Medicare Exclusions and Vendor Management
Special Projects
Addressing shared service support to assure timely payments are made, claim set up efficiency, etc
Manage HR/Shared Service Matters to include Disciplinary Actions and LOA's
Staff Meetings
CE and/or other training
What you will need to succeed
5+ years claims experience handling Auto Property Damage and Bodily Injury
2+ years Management experience a plus
Strong Leadership and business acumen skills
Ability to self-study and pass Casualty License Exams
Excellent communication skills, both written and oral
Strong interpersonal and negotiating skills
Demonstrated decision making skills
Ability to work independently or on a team
Demonstrated time management and organizational skills
Knowledge of all Microsoft applications is required
Bachelor's Degree preferred
Ready to make a bigger impact? We look forward to reviewing your application.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Auto-ApplyPrincipal Claims Investigator
Claim specialist job at AIG
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Principal Claims Investigator to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Principal Claims Investigator is responsible for all aspects of the investigation process to include creation of investigation plans, identification and assignment of relevant enquiries and reporting on findings. The investigator will provide assistance to the claims adjuster in progressing the claim and will leverage knowledge and expertise to ensure that the fraud risk to AIG is minimized. As an Insurance Claims Investigator, you will be responsible for investigating high complexity suspicious insurance claims or suspicious insurance related activities covering all lines of business involving claimants, brokers, lawyers, medical providers, etc., to support the Claims organization.
Obtain and preserve physical and documentary evidence to support investigations.
Coordinate necessary investigative techniques and resources, such as fieldwork through internal or external field resources, interviews, etc. and ensuring quality is accurate, timely and appropriate on all cases.
Handle a full caseload of primarily high complexity investigations including organized ring activity, provider fraud, premium avoidance, and other major case investigations across relevant jurisdictions while ensuring all tasks are completed properly.
Testify and present evidence at administrative and criminal court proceedings as required.
Establish and maintain professional working relationships with insureds, lawyers, corporate employees, vendors, police and relevant fraud bodies.
Complete targeted claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement.
Accurately identify and record all financial impact for cases worked in the case management system.
Assist GIS and local management as appropriate in ensuring key deliverables and business objectives are met.
Awareness of, and adherence to, local laws regarding techniques used for information gathering in countries where operating.
Provide intelligence feedback to claims and underwriting departments regarding loss trends and opportunities for future fraud mitigation.
Key responsibilities:
Dedicated lead/liaison between internal and external support functions. Provide oversight, training, support, and management of daily activities to include reporting and analytics.
Manage all aspects of the claims investigation, to include analyzing facts on issues in question, thorough review of interviews and statements of witnesses, employers, claimants and other relevant witnesses.
Gather facts on issues in questions through open-ended interviewing and statement taking of witnesses, employers, claimants, and other relevant witnesses.
Prepare objective and concise written reports of investigations when necessary.
Identify, create, and complete fraud training for various lines of business supported by AIG.
Serve as Subject Matter Expert (SME) on one or more fraud related topics or line of business.
Complete focused claims reviews for all lines of business within AIG domestically as assigned. This includes analysis, documentation of results and suggestions for improvement.
Assist team on ad-hoc duties, projects, and other assignments delegated by Managers/Leaders.
What you'll need to succeed
College degree preferred or equivalent work experience.
Advanced knowledge of criminal and civil justice systems and relevant data and compliance legislations
Excellent oral and written communication skills and thorough working knowledge of MS Office applications.
An understanding of local customs, insurance markets and languages is desired.
Ability to manage workflow to identify and pursue leads that would support a fraud case.
Ability to work to tight timelines when necessary
Advanced working knowledge in investigating General Insurance Consumer & Personal Lines of insurance a plus
Ability to analyze complex data sets to assess trends and identify opportunities to drive improvements
PC skills and experience with various database search systems, internet, and social networking for investigative purposes.
Ready to take your career to the next level? We would love to hear from you.
#LI-NH1 #claimsprofessionals #ClaimsInvestigator #claimsexaminer
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
CL - ClaimsAIG Claims, Inc.
Auto-ApplyCasualty Claim Examiner
Alpharetta, GA jobs
Join Our Talent Pipeline for Casualty Claims Examiner Opportunities at Chubb!!! Are you an experienced claims adjuster with a passion for managing bodily injury and general liability claims? Chubb is looking to build a talent pipeline for upcoming Casualty Claims Examiner positions! If you have expertise in personal and commercial auto claims, structural damages, as well as general liability cases, we want to connect with you.
Overview:
As a Casualty Claims Examiner, you will play a crucial role in managing injury and damage claims across various domains, ensuring that our clients receive exceptional service and support.
Key Responsibilities:
* Analyze Initial Reports: Review and assess the nature of loss, coverage provided, and the scope of injury or damage in both personal and commercial auto, as well as general liability cases.
* Conduct Comprehensive Investigations: Dive deep into all aspects of reported claims, including the identification of potential fraud, while securing and verifying supporting documentation for accuracy and completeness.
* Manage Injury Claims: Handle first and third-party injury claims related to No-Fault/Med Pay and liability exposures.
* Apply Jurisdictional Knowledge: Utilize your understanding of regulations and case law applicable to all territories managed.
* Negotiate Effectively: Engage in negotiations for liability and damages when appropriate, ensuring favorable outcomes for the company and clients.
* Monitor Claims Progress: Manage and oversee cases to ensure timely development and resolution of claims inventory.
* Collaborate with Management: Work alongside department management, delivering presentations, conducting meetings, and serving as a technical resource.
Experience & Education Requirements:
* Experience: Minimum of 2 years of experience in liability insurance claims adjusting, including litigation.
* Education: Bachelor's Degree or equivalent experience.
Desired Skills:
* Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and regulations.
* Strong aptitude for evaluating, analyzing, and interpreting contracts and other complex information.
* Excellent verbal and written communication skills.
Licensure Requirement:
Candidates must obtain an applicable resident or designated home state adjuster's license and possibly additional state licensure if not already held.
Company Benefits Highlights:
At Chubb, we foster a collaborative in-office environment with the flexibility to meet our employees' needs. Our comprehensive benefits package includes:
* Competitive compensation and performance-based bonuses
* Medical, dental, and vision coverage starting on your first day
* Generous paid time off (PTO) and 10 paid holidays each year
* Up to 9% 401(k) contribution from Chubb
* Tuition reimbursement to support your ongoing education
* Employee Stock Purchase Plan
Ready to Join Our Talent Pipeline?
If you're enthusiastic about the challenges of this role and want to contribute to our team's success, we encourage you to connect with us! By joining our talent pipeline, you'll be one of the first to hear about upcoming opportunities for Casualty Claims Examiners at Chubb.
To express your interest, please apply today. We look forward to building a brighter future together!
Auto-ApplyAuto Claim Examiner
Alpharetta, GA jobs
Join Our Talent Pipeline at Chubb!!! Chubb is continuously seeking talented and experienced Auto Claims Adjusters in Personal Lines, Commercial Lines, and Total Loss to join our dynamic team. If you're passionate about delivering exceptional service and want to be part of a world leader in the insurance industry, we want to hear from you!
Why Chubb?
At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. Join us in our commitment to excellence, integrity, and respect, and help us make a positive difference in the lives of our clients and communities. Together, we can shape a safer, more secure world.
What We're Looking For:
We are building a pipeline of qualified candidates for upcoming positions in Auto Claims Adjusting. Ideal candidates will have experience in:
* Personal Auto Claims
* Commercial Auto Claims
* Total Loss Claims
Key Responsibilities Will Include:
* Promptly analyzing first reports and contacting insureds/claimants.
* Evaluating contract language and identifying coverage issues.
* Developing action plans for timely investigations and loss analyses.
* Maintaining active file diaries to ensure efficient case resolution.
* Establishing accurate reserves and managing files toward quick recovery.
* Adhering to compliance requirements and identifying potential fraudulent claims.
* Negotiating claim settlements based on factual evaluation.
* Cultivating strong relationships with internal and external stakeholders.
Experience and Skills Needed:
* Bachelor's Degree or equivalent experience.
* Minimum of 1 year of Auto Claims Adjusting experience required in Personal, Commercial and/or Total Loss.
* Strong understanding of insurance contracts, legal requirements, and regulations.
* Excellent skills in customer service, investigation techniques, and negotiation.
* Ability to prioritize multiple tasks and work both in-person and remotely.
Join Our Talent Pool
If you're interested in future opportunities with Chubb, we encourage you to connect with us and submit your resume. By joining our talent pipeline, you'll be among the first to hear about exciting new openings that match your skills and experience!
Benefits of Working at Chubb:
We offer a best-in-class benefits package that includes:
* Competitive compensation and performance-based bonuses
* Medical, dental, and vision coverage starting on your first day
* Generous paid time off (PTO) and 10 paid holidays each year
* Up to 9% 401(k) contribution from Chubb
* Tuition and education reimbursement
* Professional training and development programs
* Employee Stock Purchase Plan
Ready to take the next step in your career? Apply today, submit your resume and join our talent pipeline.
Let's shape the future of insurance together at Chubb!
Auto-ApplyAuto Claim Examiner
Alpharetta, GA jobs
Join Our Talent Pipeline at Chubb!!!
Chubb is continuously seeking talented and experienced Auto Claims Adjusters in Personal Lines, Commercial Lines, and Total Loss to join our dynamic team. If you're passionate about delivering exceptional service and want to be part of a world leader in the insurance industry, we want to hear from you!
Why Chubb?
At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. Join us in our commitment to excellence, integrity, and respect, and help us make a positive difference in the lives of our clients and communities. Together, we can shape a safer, more secure world.
Locations:
These position require in-office presence. We are seeking candidates in Phoenix, AZ, Alpharetta, GA, Chesapeake, VA and O'Fallon, MO.
What We're Looking For:
We are building a pipeline of qualified candidates for upcoming positions in Auto Claims Adjusting. Ideal candidates will have experience in:
Personal Auto Claims
Commercial Auto Claims
Total Loss Claims
Key Responsibilities Will Include:
Promptly analyzing first reports and contacting insureds/claimants.
Evaluating contract language and identifying coverage issues.
Developing action plans for timely investigations and loss analyses.
Maintaining active file diaries to ensure efficient case resolution.
Establishing accurate reserves and managing files toward quick recovery.
Adhering to compliance requirements and identifying potential fraudulent claims.
Negotiating claim settlements based on factual evaluation.
Cultivating strong relationships with internal and external stakeholders.
Experience and Skills Needed:
Bachelor's Degree or equivalent experience.
Minimum of 1 year of Auto Claims Adjusting experience required in Personal, Commercial and/or Total Loss.
Strong understanding of insurance contracts, legal requirements, and regulations.
Excellent skills in customer service, investigation techniques, and negotiation.
Ability to prioritize multiple tasks and work both in-person and remotely.
Join Our Talent Pool
If you're interested in future opportunities with Chubb, we encourage you to connect with us and submit your resume. By joining our talent pipeline, you'll be among the first to hear about exciting new openings that match your skills and experience!
Benefits of Working at Chubb:
We offer a best-in-class benefits package that includes:
Competitive compensation and performance-based bonuses
Medical, dental, and vision coverage starting on your first day
Generous paid time off (PTO) and 10 paid holidays each year
Up to 9% 401(k) contribution from Chubb
Tuition and education reimbursement
Professional training and development programs
Employee Stock Purchase Plan
Ready to take the next step in your career? Apply today, submit your resume and join our talent pipeline.
Let's shape the future of insurance together at Chubb!
Auto-ApplyCasualty Claim Examiner
Alpharetta, GA jobs
Join Our Talent Pipeline for Casualty Claims Examiner Opportunities at Chubb!!!
Are you an experienced claims adjuster with a passion for managing bodily injury and general liability claims? Chubb is looking to build a talent pipeline for upcoming Casualty Claims Examiner positions! If you have expertise in personal and commercial auto claims, structural damages, as well as general liability cases, we want to connect with you.
Locations:
These position require in-office presence. We are seeking candidates in Phoenix, AZ, Chesapeake, VA, Alpharetta, GA, and O'Fallon, MO.
Overview:
As a Casualty Claims Examiner, you will play a crucial role in managing injury and damage claims across various domains, ensuring that our clients receive exceptional service and support.
Key Responsibilities:
Analyze Initial Reports: Review and assess the nature of loss, coverage provided, and the scope of injury or damage in both personal and commercial auto, as well as general liability cases.
Conduct Comprehensive Investigations: Dive deep into all aspects of reported claims, including the identification of potential fraud, while securing and verifying supporting documentation for accuracy and completeness.
Manage Injury Claims: Handle first and third-party injury claims related to No-Fault/Med Pay and liability exposures.
Apply Jurisdictional Knowledge: Utilize your understanding of regulations and case law applicable to all territories managed.
Negotiate Effectively: Engage in negotiations for liability and damages when appropriate, ensuring favorable outcomes for the company and clients.
Monitor Claims Progress: Manage and oversee cases to ensure timely development and resolution of claims inventory.
Collaborate with Management: Work alongside department management, delivering presentations, conducting meetings, and serving as a technical resource.
Experience & Education Requirements:
Experience: Minimum of 2 years of experience in liability insurance claims adjusting, including litigation.
Education: Bachelor's Degree or equivalent experience.
Desired Skills:
Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and regulations.
Strong aptitude for evaluating, analyzing, and interpreting contracts and other complex information.
Excellent verbal and written communication skills.
Licensure Requirement:
Candidates must obtain an applicable resident or designated home state adjuster's license and possibly additional state licensure if not already held.
Company Benefits Highlights:
At Chubb, we foster a collaborative in-office environment with the flexibility to meet our employees' needs. Our comprehensive benefits package includes:
Competitive compensation and performance-based bonuses
Medical, dental, and vision coverage starting on your first day
Generous paid time off (PTO) and 10 paid holidays each year
Up to 9% 401(k) contribution from Chubb
Tuition reimbursement to support your ongoing education
Employee Stock Purchase Plan
Ready to Join Our Talent Pipeline?
If you're enthusiastic about the challenges of this role and want to contribute to our team's success, we encourage you to connect with us! By joining our talent pipeline, you'll be one of the first to hear about upcoming opportunities for Casualty Claims Examiners at Chubb.
To express your interest, please apply today. We look forward to building a brighter future together!
Auto-ApplyProperty Claim Examiner
Alpharetta, GA jobs
Join Our Talent Pipeline for Property Claims Adjuster Opportunities at Chubb!!!
Are you passionate about helping clients navigate the complexities of property claims? Chubb is looking to build a talent pipeline for upcoming Property Claims Adjuster positions! If you are dedicated to providing exceptional service through thorough analysis and investigation, we want to connect with you.
Overview:
The Property Claims Adjuster is responsible for managing and resolving residential and commercial property claims. This role requires conducting comprehensive analyses and investigations, promptly following up with insured parties and claimants, evaluating policy contracts, and maintaining accurate claims files. You will also establish reserves, recognize recovery opportunities, and ensure compliance with statutory and regulatory fair claims practices, including identifying potential fraudulent claims.
Key Responsibilities:
Analyze Initial Reports: Promptly reach out to insured parties and claimants to initiate the claims process.
Evaluate Contract Language: Effectively identify coverage issues by thoroughly reviewing policy contracts.
Develop Claims Files: Create timely and accurate claims files for in-depth investigation and loss analysis.
Maintain File Diary: Keep an active file diary to facilitate the efficient resolution of claims.
Establish Reserves: Set and monitor accurate reserves for each claim.
Identify Recovery Opportunities: Recognize and pursue applicable recovery options.
Ensure Compliance: Adhere to all statutory and regulatory fair claims practices.
Recognize Fraud: Identify and assess potential fraudulent claims.
Manage Vendor Workflow: Oversee the workflow, outputs, and expenses associated with outside vendors.
Negotiate Settlements: Critically evaluate claim facts and negotiate settlements successfully.
Build Relationships: Sustain strong business relationships with both internal teams and external customers.
Mentorship: Serve as a technical resource and mentor for less experienced adjusters on the team.
Contribute to Team Goals: Actively engage in achieving team objectives and overall results.
Support During Surge Events: Assist during workload surges and catastrophe operations, including potential overtime during designated events.
Experience & Education Requirements:
Minimum 1 year of professional work experience, ideally in residential and commercial property claims.
Minimum 1 year of customer service experience in a corporate environment is required.
Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and regulations.
Ability to work collaboratively in teams and engage effectively with diverse individuals.
Strong aptitude for evaluating, analyzing, and interpreting complex information.
Desired Skills:
Exceptional customer service
Proficient investigation techniques
Strong organizational skills
Effective time management and multitasking ability
Excellent verbal and written communication
Negotiation and reserving skills
Innovative thinking with a problem-solving mindset
Licensure Requirement:
If you do not already have one, you will be required to obtain the applicable resident or designated home state adjuster's license and possibly additional state licensure.
Company Benefits Highlights:
At Chubb, we foster a collaborative in-office environment with the flexibility to support our employees' needs. Our comprehensive benefits package includes:
Competitive compensation and performance-based bonuses
Medical, dental, and vision coverage starting on your first day of employment
Generous paid time off (PTO)
10 paid holidays each year
Up to 9% 401(k) contribution from Chubb
Tuition reimbursement to support your ongoing education
Employee stock purchase plan
Ready to Join Our Talent Pipeline?
If you are excited about the opportunity to help clients navigate property claims and are ready to enhance the claims experience at Chubb, we invite you to submit your resume and express your interest in future Property Claims Adjuster opportunities.
Why wait? Apply and join our talent pipeline today! We look forward to connecting with you!
Auto-Apply