Be part of something groundbreaking
At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.
With the support and investment needed to explore new frontiers in generative AI, you'll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.
This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products. If you're excited by the opportunity to create meaningful impact, we'd love to hear from you.
Who we are
AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.
At AIG, we're reshaping how the world manages risk, and we're inviting you to be a key part of that transformation. As our AI Delivery Support Manager you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you're looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.
How you will create impact
As an GenAI Product Enhancement / Delivery Manager at AIG, you will help lead development, delivery, enhancement and ongoing support of innovative AI solutions, helping AIG to become a leader in applying AI & Generative AI to solve complex business challenges. This is an exciting opportunity to shape a newly formed team with the resources and support to explore fresh, creative approaches. With your expertise, we'll transform how data drives innovation, creating smarter, more efficient, and personalized solutions that set new standards for the industry.
Your responsibilities include
Lead a team of 5 or more internal and/or external team members to develop, test, enhance and deploy GenAI, AI and advanced analytics products.
Manage team activities using Agile delivery methodology via a Rally delivery platform, including writing and approving user stories.
Oversee multiple products and use cases and a quickly expanding user community.
Design and implement appropriate management and governance practices to ensure the team is delivering to high service level standards.
Proactive issue and risk management helping to avoid or mitigate schedule, scope and cost overruns wherever possible.
Support production defect root cause analysis, resolution and/or feedback loop to improve ongoing development efforts across the product development effort.
What is needed to be successful
Excited by the opportunity to learn and grow in new skills in cutting edge technologies such as AI and GenAI
Experience managing a product support team including rollout of the product, responding to production issues, ongoing release management of new product enhancements.
Experience with complex transformations that requires strategic thinking and ability to manage difficult development efforts.
Metric-oriented, with a track record of delivering value add solutions, data driven decision maker who utilizes data to direct decision making.
Experience in successfully delivering in Agile development methodologies (e.g., Scrum, Kanban) ideally as a practitioner, Scrum Master or a Release Train Engineer.
Experience with development in Palantir Foundry, Palantir AIP, Snowflake, AWS SageMaker or others with AI/ML and cognitive services from a cloud provider.
Demonstrated excellent problem-solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
A track record of successfully developing and delivering analytical solutions.
You have strong technical experience in data engineering, programming, analytics or delivering scalable data solutions in complex environments.
You are expected to have:
BA/BS degree
10+ years of data & analytics delivery leadership and project and product management experience with AI/ML driven products or services.
2+ years of insurance or financial services industry experience preferred.
Ability to travel as needed
Veterans are encouraged to apply.
#LI-CM1 #LI-AIG #AI #GenAI #artificialintelligence #DataScience #BigData #AgileDevelopment #DeepLearning #AIApplications #MachineLearning #ArtificialIntelligence #AIForGood #DataDrivenDecisions #BigData #DataMining #DataScience #DataInsights #DataAnalytics #DataEngineering #AnalyticsInsights #DataVisualization
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
IT - Information TechnologyAIG PC Global Services, Inc.
$110k-151k yearly est. Auto-Apply 60d+ ago
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Senior Manager - Digital Program Management (Middle Market)
American Express 4.8
Atlanta, GA jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.
One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth.
Role Summary:
This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving.
As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express.
Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.
Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.
Key Responsibilities:
Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment
Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap
Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys
Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed
Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences
Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners
Support the Director in influencing senior sponsors and ensuring alignment across teams
Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives
Track progress against goals and surface insights that inform continuous improvement
Minimum Qualifications:
5+ years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes
Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally
Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments
Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority
Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments
Bachelor's degree
Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
$123k-215.3k yearly 2d ago
Senior Manager - Digital Program Management (Middle Market)
American Express 4.8
Atlanta, GA jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.
One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth.
**Role Summary:**
This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving.
As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express.
Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.
Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.
**Key Responsibilities** :
+ Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment
+ Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap
+ Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys
+ Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed
+ Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences
+ Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners
+ Support the Director in influencing senior sponsors and ensuring alignment across teams
+ Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives
+ Track progress against goals and surface insights that inform continuous improvement
**Minimum Qualifications** :
+ 5 years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
+ Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
+ Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes
+ Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally
+ Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments
+ Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority
+ Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments
+ Bachelor's degree
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Product
**Primary Location:** US-New York-New York
**Other Locations:** US-Georgia-Atlanta, US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:** 26000192
$123k-215.3k yearly 2d ago
Senior Manager - Digital Program Management (Middle Market)
American Express 4.8
Phoenix, AZ jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.
One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth.
**Role Summary:**
This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving.
As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express.
Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.
Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.
**Key Responsibilities** :
+ Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment
+ Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap
+ Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys
+ Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed
+ Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences
+ Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners
+ Support the Director in influencing senior sponsors and ensuring alignment across teams
+ Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives
+ Track progress against goals and surface insights that inform continuous improvement
**Minimum Qualifications** :
+ 5 years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
+ Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
+ Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes
+ Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally
+ Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments
+ Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority
+ Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments
+ Bachelor's degree
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Product
**Primary Location:** US-New York-New York
**Other Locations:** US-Georgia-Atlanta, US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:** 26000192
$123k-215.3k yearly 2d ago
Senior Manager - Digital Program Management (Middle Market)
American Express 4.8
Phoenix, AZ jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.
One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth.
Role Summary:
This role requires strong executional leadership and a broad skillset - including program delivery, design thinking, cross-functional collaboration, and strategic problem solving.
As part of our continued expansion and innovation in the commercial space, we are hiring a Senior Manager - Digital Program Management to support critical initiatives that will redefine how Middle Market customers engage with American Express.
Reporting to the Director of Digital Program Management, this individual will help advance our mission to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.
Partnering across diverse teams and workstreams, this Senior Manager will support the coordination and execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.
Key Responsibilities:
Digital Program Delivery: Drive the execution of digital initiatives that support the Middle Market business segment
Manage program plans, timelines, and deliverables to ensure alignment with the broader digital ecosystem roadmap
Customer Experience Enablement: Support the delivery of an integrated digital experience across desktop and mobile platforms. Collaborate with Product, Engineering, and UX teams to enhance core card and program management journeys
Roadmap Management: Manage day-to-day execution of key roadmap items, ensuring milestones are met, risks are mitigated, and dependencies are tracked. Provide regular status updates and escalate issues as needed
Cross-Functional Collaboration: Serve as a central connector between Product, Engineering, Marketing, and Enterprise Digital partners. Facilitate communication, drive alignment, and help teams deliver cohesive digital experiences
Partner Engagement: Prepare and deliver clear communications and program updates for leadership and partners
Support the Director in influencing senior sponsors and ensuring alignment across teams
Performance Tracking: Partner with analytics and product teams to define and monitor success metrics for key initiatives
Track progress against goals and surface insights that inform continuous improvement
Minimum Qualifications:
5+ years of professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
Professional experience in program management, digital transformation, or product delivery, preferably in large-scale or cross-functional environments
Proven ability to manage multiple digital initiatives simultaneously, driving measurable business and customer outcomes
Strong understanding of Agile methodologies and enterprise program management practices; proficiency in tools such as JIRA, Confluence, and Rally
Experience contributing to customer-centric digital solutions, ideally for commercial or B2B segments
Excellent communication, collaboration, and problem-solving skills; able to work effectively across functions and influence without direct authority
Highly organized, detail-oriented, and proactive in managing dependencies and delivering high-quality outcomes in fast-paced environments
Bachelor's degree
Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
$123k-215.3k yearly 2d ago
Youth Engagement Manager
Commonwealth of Massachusetts 4.7
Boston, MA jobs
An Official website of the Commonwealth of Massachusetts
Job Description - Youth Engagement Manager (2500083B)
The Office of the Child Advocate (OCA) is an independent executive branch agency with oversight and ombudsperson responsibilities, established by the Massachusetts Legislature in 2008. The OCA\'s mission is to ensure that children receive appropriate, timely, and quality state services, with a focus on the Commonwealth\'s most vulnerable and at-risk children. Through collaboration with public and private stakeholders, the OCA identifies gaps in state services and recommends improvements in policy, practice, regulation and/or law. The OCA also serves as a resource for families who are receiving, or are eligible to receive, services from the Commonwealth.
The Quality Assurance (QA) Team at the OCA focuses on improving the quality of state service delivery by responding to individual concerns about children received via our Complaint Line and evaluating statutorily required critical incident reports and supported reports of abuse and/or neglect of children in out-of-home settings. The QA Team informs the OCA's policy initiatives and recommendations related to state service quality and delivery, child maltreatment, preventable childhood injuries, and related risk factors.
Under the general direction of the Senior Quality Assurance Manager, the Youth Engagement Managermanages the OCA Youth Engagement Program and supports the QA team in evaluating the quality of state services provided to individual children and families as well as identifying systemic gaps, trends in issues related to service provision, and opportunities for improvement in state agency policy and practice.
Duties & Responsibilities
Perform Ombudsperson function for the Youth Engagement Program and/or OCA Complaint Line, including responding directly to complaints and/or requests for information and resources from the public, with a focus on inquiries received from youth.
Support the Senior Director of Quality Assurance and/or Senior Quality Assurance Manager in developing and executing the Youth Engagement Program, including strategic planning and program sustainability, coordination and outreach, research and knowledge of youth engagement best practices.
Provide expert guidance and strategic recommendations to internal OCA leadership and/or stakeholders by analyzing Youth Engagement Program technical challenges, identifying opportunities, and delivering solutions that align with OCA objectives.
Identify case practice concerns, trends, gaps and areas for system-wide practice or policy improvements based on a multifaceted analysis of information gathered through the Youth Engagement Program. Establish and measure Key Performance Indicators for the Youth Engagement Program. Report on programming activities and data patterns and trends.
Independently conduct case reviews of inquiries received via the Youth Engagement Program and/or OCA Complaint Line. Provide clinical analysis and written reports concerning all case reviews and findings, including feedback to state agencies with identified policy and practice concerns. In collaboration with the Senior Quality Assurance Manager, identify next steps for resolution and/or OCA intervention if required.
Participate in and/or support the OCA QA Division core function work and/or on special projects related to the OCA QA Division work, particularly the Youth Engagement Program. May represent the OCA at work group meetings, as requested.
Application Instructions
Applications are to be submitted on the Mass Careers website: MassCareers. A cover letter and resume are required parts of the application. Review of applicants will start immediately and continue while the position is posted, with first consideration given to those received on or before Wednesday, January 7th, 2026.
This position requires extensive travel across Massachusetts and an ability to work flexible hours Monday - Friday, including evenings. Please note that this job also requires an individual to work in-person at the OCA's Boston office 1-2 days per week.
Equity & Inclusion
The OCA is committed to creating and supporting an inclusive work community that is free of all forms of discrimination. The OCA does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation, veteran status, or any other basis under Massachusetts law.
The OCA encourages applicants from a broad spectrum of backgrounds to apply for positions, including candidates who have personal and/or professional history with the child protective and/or juvenile justice systems. Bilingual applicants are encouraged to apply.
Qualifications
Required Qualifications:
Experience working with and interviewing youth, particularly vulnerable populations of youth
Strong knowledge of Massachusetts child serving agencies and organizations, particularly child welfare
Strong clinical critical analysis and evaluation skills
Strong writing and communication skills
Data analysis skills (data entry, cleaning and creating data visualizations in Excel) and ability to draw conclusions, connecting data and research to policy and practice
Proficient in Microsoft 365 Suite, Outlook, Word, Excel, PowerPoint and other commonly used computer software applications
Ability to demonstrate initiative, work independently and as part of a team
Exceptional ethical and professional integrity by upholding the highest level of confidentiality regarding sensitive information
Minimum Entrance Requirements:
Bachelor's degree in human services such as social work, psychology, or criminal justice
Five (5) years of relevant professional and/or technical experience, with three (3) of those years working within the field of child welfare
Preferred Entrance Requirements:
Master\'s degree in public administration, management, social science, or related field
Job Details
Primary Location: Community and Social Services
Agency: Office of the Child Advocate
Schedule: Full-time
Shift: Day
Number of Openings: 1
Salary: 93,000.00 - 104,900.00 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Crissy Goldman - ************
Potentially Eligible for a Hybrid Work Schedule: Yes
#J-18808-Ljbffr
$106k-151k yearly est. 3d ago
Senior Manager - US Consumer Services Compliance, Internal Fraud Risk
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
About the role
American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.
Key Responsibilities:
Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).
Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
Assist with delivery of compliance-related training to business staff.
Contribute to reporting of compliance metrics and trends to business leadership.
Minimum Qualifications:
Bachelor's degree in business, finance, law, or a related discipline.
4+ years of experience in compliance, risk management, or control-related roles in financial services.
Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending).
Experience supporting compliance or operational risk within a business or first line function.
Preferred Qualifications:
Compliance or risk certification (e.g., CRCM, CAMS, CCEP).
Familiarity with issue management, risk assessments, and control testing processes.
Experience working in a matrixed environment or with cross-functional teams.
Skills & Competencies:
Strong attention to detail and critical thinking skills
Ability to analyze regulatory requirements and apply them in a business context
Effective communication and relationship-building skills
Proactive, self-motivated, and comfortable managing multiple priorities
Sound judgment and problem-solving capabilities
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$103.8k-174.8k yearly 2d ago
Senior Manager - US Consumer Services Compliance, Internal Fraud Risk
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
**About the role**
American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.
**Key Responsibilities:**
+ Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
+ Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
+ Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
+ Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).
+ Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
+ Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
+ Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
+ Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
+ Assist with delivery of compliance-related training to business staff.
+ Contribute to reporting of compliance metrics and trends to business leadership.
**Minimum Qualifications:**
+ Bachelor's degree in business, finance, law, or a related discipline.
+ 4 years of experience in compliance, risk management, or control-related roles in financial services.
+ Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending).
+ Experience supporting compliance or operational risk within a business or first line function.
**Preferred Qualifications:**
+ Compliance or risk certification (e.g., CRCM, CAMS, CCEP).
+ Familiarity with issue management, risk assessments, and control testing processes.
+ Experience working in a matrixed environment or with cross-functional teams.
**Skills & Competencies:**
+ Strong attention to detail and critical thinking skills
+ Ability to analyze regulatory requirements and apply them in a business context
+ Effective communication and relationship-building skills
+ Proactive, self-motivated, and comfortable managing multiple priorities
+ Sound judgment and problem-solving capabilities
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Compliance
**Primary Location:** US-New York-New York
**Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:** 25019513
$103.8k-174.8k yearly 2d ago
Senior Manager - US Consumer Services Compliance, Internal Fraud Risk
American Express 4.8
Fort Lauderdale, FL jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
**About the role**
American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.
**Key Responsibilities:**
+ Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
+ Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
+ Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
+ Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).
+ Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
+ Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
+ Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
+ Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
+ Assist with delivery of compliance-related training to business staff.
+ Contribute to reporting of compliance metrics and trends to business leadership.
**Minimum Qualifications:**
+ Bachelor's degree in business, finance, law, or a related discipline.
+ 4 years of experience in compliance, risk management, or control-related roles in financial services.
+ Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending).
+ Experience supporting compliance or operational risk within a business or first line function.
**Preferred Qualifications:**
+ Compliance or risk certification (e.g., CRCM, CAMS, CCEP).
+ Familiarity with issue management, risk assessments, and control testing processes.
+ Experience working in a matrixed environment or with cross-functional teams.
**Skills & Competencies:**
+ Strong attention to detail and critical thinking skills
+ Ability to analyze regulatory requirements and apply them in a business context
+ Effective communication and relationship-building skills
+ Proactive, self-motivated, and comfortable managing multiple priorities
+ Sound judgment and problem-solving capabilities
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Compliance
**Primary Location:** US-New York-New York
**Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:** 25019513
$103.8k-174.8k yearly 2d ago
Product Delivery Manager
Visa 4.5
Foster City, CA jobs
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
What's it all about?
We're looking for a high-agency Product Delivery Manager to lead cross-functional delivery efforts for new products and enhancements across Visa Direct, ensuring successful execution from concept to market.
The successful candidate will be a dynamic leader who is passionate about enabling high-performing cross-functional teams to deliver value at pace.
What we expect of you, day to day:
Key Responsibilities:
Delivery Execution & Performance:
Lead cross-functional delivery efforts for new product launches and enhancements across Visa Direct, ensuring successful execution from concept to market.
Partner with Product Managers and Engineering Leads to coordinate execution and roadmap alignment.
Monitor delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.
Leadership:
Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organisation.
Demonstrate Visa leadership principles and foster a culture of transparency and accountability.
Continuous Improvement:
Drive delivery excellence and continuous improvement across the programme team.
Conduct retrospectives and implement changes to improve delivery outcomes.
Champion delivery excellence and scalable practices aligned with Visa's Product Lifecycle Management framework.
This is a hybrid position. Expectation of days in office will be Tuesday, Wednesday and Thursday.
Qualifications
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
5 + years of experience in programme management, Agile Delivery, or Project Management roles, preferably in a software-first Fintech or start-up environment.
Familiarity with Agile and/or scaled Agile frameworks, and delivery best practices in technology-led environments.
Proven track record of successfully delivering large-scale products or solutions in a matrixed, global organization.
Demonstrated experience working with cross-functional teams including engineering, product, operations, and compliance.
Strong problem-solving and decision-making skills, with the ability to resolve conflicts and unblock delivery.
Excellent communication skills with both technical and non-technical stakeholders.
A self-starter who takes accountability for getting things done.
Strong stakeholder management and influencing skills across cross-functional teams.
Comfortable challenging the status quo and curious about how things work.
Excellent written and verbal communication.
Exceptional structure and attention to detail.
Additional Information
Work Authorization:Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position
Relocation:This role does not provide relocation assistance.
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 146,200.00 to 211,850.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
$104k-142k yearly est. 3d ago
Digital Assurance Sr. Manager - IT Controls & Data Security
Price Waterhouse Coopers 4.5
San Francisco, CA jobs
A leading professional services firm in San Francisco is seeking a Senior Manager to join their Digital Assurance and Transparency team. This role involves leading large projects, managing IT-related controls, and ensuring compliance in financial reporting. Candidates should have at least 7 years of experience in IT controls auditing, and be CPA or CISA certified. Applicants will work closely with clients and lead teams to drive innovative solutions while maintaining operational excellence in a dynamic environment.
#J-18808-Ljbffr
$142k-184k yearly est. 4d ago
Senior Project Manager - K-12 & Public Projects
Allegiance Group 4.4
Saint Petersburg, FL jobs
Role: Senior Project Manager - K-12 & Public Projects
Salary: $140,000 - $175,000 (DOE) + Full Benefits
A well-established Florida-based general contractor with a strong presence across K-12, institutional, and public-sector construction is seeking an experienced Senior Project Manager to join their team in St. Petersburg. This role will take full ownership of complex commercial and institutional projects, managing them from preconstruction through final closeout while ensuring quality, schedule, and budget are met.
Key Responsibilities
Lead K-12, institutional, and public-sector construction projects from planning through completion.
Manage project schedules, budgets, procurement, buyout, and cost controls.
Serve as the primary point of contact for owners, architects, engineers, and consultants.
Run owner and design team meetings with confidence and authority.
Review and interpret drawings, specifications, contracts, and scopes to ensure constructability and compliance.
Proactively identify and resolve design, system, and sequencing challenges.
Manage RFIs, submittals, change orders, pay applications, and project reporting.
Coordinate closely with superintendents and subcontractors to maintain progress and quality.
Enforce safety standards and ensure compliance with OSHA and company policies.
Maintain strong relationships with repeat clients, inspectors, and local authorities.
Required Experience & Qualifications
8-12+ years of Project Management experience in commercial or institutional construction.
Proven background delivering K-12, education, or public-sector projects (private or public).
Strong technical understanding of building systems and construction processes.
Ability to operate in a lean environment without layers of assistant PM support.
Confident communicator capable of leading meetings without owner hand-holding.
Excellent organizational, leadership, and problem-solving skills.
Proficiency with Procore, Bluebeam, or similar construction management platforms.
OSHA 30 certification preferred.
What's Offered
Opportunity to lead meaningful K-12 and public-sector projects with repeat clients.
Competitive compensation in the $140K-$170K range with full benefits.
High level of autonomy and trust from ownership.
Long-term stability with a strong local backlog and pipeline of future work.
Key role in helping ownership transition out of day-to-day project management.
Interested?
Call Oliver at ***************** or email your resume to *************************
$140k-175k yearly 5d ago
Senior Technical Program Manager - Scalable Platforms Lead
Capital One 4.7
Chicago, IL jobs
A leading financial services company located in Chicago is seeking an experienced Technical Program Manager to lead cross-functional teams and drive the delivery of scalable solutions. The role requires a minimum of 7 years in program management, with a strong emphasis on building cloud-based systems, preferably using AWS. Exceptional communication and emotional intelligence are crucial, as the successful candidate will collaborate across various departments. The position offers a comprehensive benefits package tailored to support employee well-being.
#J-18808-Ljbffr
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.
Progress starts with you.
Job Description
TheSenior Manager,VCSStablecoinSolutions >MEnablement,will drive the go-to-market strategy and execution for stablecoin-linked commercial card products and solutions. This roleis responsible forenabling issuer and enabler partnerships, supporting commercialization across regions, and orchestratingcross-functionallyacross Visa teams.
Responsibilities:
Engage and activate high-priority issuing partners (FIs,fintechs) to drive global adoption of stablecoin-linked cards.
Operationalize new partnerships (wallet providers, infrastructure players) to support stablecoin-linked issuing.
Launch andmaintaingo to marketissuer playbooks, including value proposition, compliance FAQs, and sample collateral.
Design and deploy wallet infrastructure GTM models in partnership with banks and platforms.
Identifyand launch live merchant/platform case studies demonstrating stablecoin acceptance.
Collaborate with marketing to deploy regional educational campaigns on stablecoin receivables.
Serve as Visa Commercial Solutionsstablecoin SMEglobally.
Co-lead market and regulatory assessmentsbased on specific use casesacross priority markets.
Complete stablecoin audits across VCS product lines andidentifyhigh-fit productsand partner with product owners to integrate stablecoin enablement into future roadmaps.
Initiateconcept development for new productenhancementsleveraging stablecoin capabilities. Securecross-functional approvalsandcreate structure to beginproduct build.
Lead the VCS stablecoin card roadmap for FY27 and beyond, aligning cross-functional priorities and long-term strategic goals to expandstablecoin backed cards across the B2B ecosystem.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Locations: San Francisco, CA or Foster City, CA
Qualifications
Basic Qualifications:
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
5+ years in payments, fintech, product management, or related field.
Experience with B2B payments, stablecoins, or digital assets preferred.
Proven ability to manage cross-functional projects and drive GTM execution.
Strong analytical, communication, and stakeholder management skills.
Ability to work in a fast-paced, matrixed environment.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this positionis $152,200 to $270,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
$152.2k-270.8k yearly 2d ago
Sr. Associate, Project Manager - Finance Data Management & Governance
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Sr. Associate, Project Manager for the Finance Data Management and Governance (FDMG) team in the Enterprise Technology Services organization is pivotal in organizing key business processes across the organization, including project reporting, budget management, talent management & hiring, strategic messaging, communications, town halls, colleague engagement, and more. The candidate will be a key member of the FDMG organization Leadership Team, working closely and collaborating with all team members.
Key Responsibilities:
* Project Management & Delivery
* Assist in the planning and execution of strategic and operational projects across business and technology functions.
* Develop project plans with defined milestones, timelines, and deliverables.
* Identify risks and dependencies; recommend mitigation strategies to ensure project success.
* Track project performance and maintain transparent reporting mechanisms.
* Maintain budget for entire FDMG team.
Operations & Planning Support:
* Support key operational cadences including staff meetings, town halls, and business reviews.
* Assist in quarterly and annual planning activities, including OKR development, resource tracking, and progress reporting.
* Coordinate meeting logistics, materials preparation, and follow-ups to ensure action items are completed.
* Communications & Stakeholder Coordination
* Partner with internal stakeholders to develop clear, effective communication materials including presentations, updates, and status reports.
* Facilitate information flow between project teams and leadership to ensure alignment and informed decision-making.
* Promote consistency and clarity in execution across functional areas.
* Continuous Improvement
* Identify opportunities to streamline processes, improve reporting, and enhance project transparency.
* Recommend tools or frameworks that enhance project and team effectiveness.
Minimum Qualifications:
* Bachelor's degree required; preferred fields include Business, Technology, or related areas.
* 3 - 6 years of experience in project management, operations, or program coordination.
* Strong organizational and multitasking skills with a demonstrated ability to manage competing priorities.
* Excellent verbal and written communication skills, including experience crafting executive-facing content.
* Proficiency with Microsoft Office Suite (especially PowerPoint & Excel), SharePoint, Confluence, and OneDrive.
* PMP or related certification is a plus.
Preferred Qualifications:
* Strong communication and organizational skills.
* Proven ability to solve problems and plan long-term projects.
* Experience in creating engaging and informative presentations.
* Ability to collaborate effectively with diverse stakeholders.
* Proven track record of managing multiple priorities and meeting deadlines.
* Ability to work independently and influence without direct authority.
* Commitment to fostering an inclusive team culture.
* Strong understanding of financial management and data analysis.
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$89.3k-150.3k yearly 2d ago
Sr. Associate, Project Manager - Finance Data Management & Governance
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Sr. Associate, Project Manager for the Finance Data Management and Governance (FDMG) team in the Enterprise Technology Services organization is pivotal in organizing key business processes across the organization, including project reporting, budget management, talent management & hiring, strategic messaging, communications, town halls, colleague engagement, and more. The candidate will be a key member of the FDMG organization Leadership Team, working closely and collaborating with all team members.
**Key Responsibilities:**
+ Project Management & Delivery
+ Assist in the planning and execution of strategic and operational projects across business and technology functions.
+ Develop project plans with defined milestones, timelines, and deliverables.
+ Identify risks and dependencies; recommend mitigation strategies to ensure project success.
+ Track project performance and maintain transparent reporting mechanisms.
+ Maintain budget for entire FDMG team.
**Operations & Planning Support:**
+ Support key operational cadences including staff meetings, town halls, and business reviews.
+ Assist in quarterly and annual planning activities, including OKR development, resource tracking, and progress reporting.
+ Coordinate meeting logistics, materials preparation, and follow-ups to ensure action items are completed.
+ Communications & Stakeholder Coordination
+ Partner with internal stakeholders to develop clear, effective communication materials including presentations, updates, and status reports.
+ Facilitate information flow between project teams and leadership to ensure alignment and informed decision-making.
+ Promote consistency and clarity in execution across functional areas.
+ Continuous Improvement
+ Identify opportunities to streamline processes, improve reporting, and enhance project transparency.
+ Recommend tools or frameworks that enhance project and team effectiveness.
**Minimum Qualifications:**
+ Bachelor's degree required; preferred fields include Business, Technology, or related areas.
+ 3 - 6 years of experience in project management, operations, or program coordination.
+ Strong organizational and multitasking skills with a demonstrated ability to manage competing priorities.
+ Excellent verbal and written communication skills, including experience crafting executive-facing content.
+ Proficiency with Microsoft Office Suite (especially PowerPoint & Excel), SharePoint, Confluence, and OneDrive.
+ PMP or related certification is a plus.
**Preferred Qualifications:**
+ Strong communication and organizational skills.
+ Proven ability to solve problems and plan long-term projects.
+ Experience in creating engaging and informative presentations.
+ Ability to collaborate effectively with diverse stakeholders.
+ Proven track record of managing multiple priorities and meeting deadlines.
+ Ability to work independently and influence without direct authority.
+ Commitment to fostering an inclusive team culture.
+ Strong understanding of financial management and data analysis.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Technologies
**Primary Location:** US-Arizona-Phoenix
**Other Locations:** US-New York-New York
**Schedule** Full-time
**Req ID:** 26000969
$89.3k-150.3k yearly 2d ago
Senior Manager - Corporate Program Paid Search
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.
The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships.
Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.
The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships.
The Senior Manager, Corporate Program Paid Search will lead the team managing our Search strategy to drive Corporate Program prospect leads. This leader will build and execute against a roadmap that evolves the channel strategy alongside the evolving search landscape and deliver against ambitious growth plans.
**How will you make an impact in this role?**
+ Own the end to end Paid Search program for Corporate Card Program prospects, including strategy, roadmap, agency execution, and continuous optimization.
+ Be directly accountable for agency performance and day to day excellence across planning, execution, QA, and readouts; set SLAs, feedback rhythms, and quality standards; push partners to raise the bar.
+ Lead forecasting, monthly pacing, and budget stewardship; own reporting end to end (channel, campaign, keyword) and connect performance to lead and digital conversion data; build and evolve dashboards that guide prioritization and communicate results.
+ Run structured experimentation agenda across keywords, creative, bidding, audiences, and landing experiences; socialize learnings and fold them into the roadmap.
+ Partner with the Corporate Card Prospect Site team to align strategy, landing pages, and forms; influence testing to improve conversion and user experience.
+ Collaborate with Organic Search partners to deliver a Total Search approach and readiness for evolving discovery surfaces, including AI overviews and zero click experiences.
+ Pilot and scale approaches for emerging discovery contexts in AI enabled search; define hypotheses, measurement plans, and success criteria with analytics partners.
+ Improve lead quality by partnering with Sales and Marketing on targeting, signals, and routing; coordinate with marketing operations and partners on trafficking, documentation, and review processes.
+ Manage one Analyst/Sr. Analyst as a direct report who supports day to day operations and reporting; mentor, set goals, and develop capabilities that increase velocity and quality.
+ Coordinate with adjacent teams to prevent cannibalization and auction collisions across campaigns and portfolios while protecting brand standards and compliance requirements.
+ Bring an external perspective by monitoring marketplace and technology trends; challenge agencies and internal partners to adopt promising practices and retire low value efforts.
**Qualifications**
+ 5 years of experience in Marketing with 3 years of Paid Search experience; B2B experience preferred.
+ Demonstrated ability to own channel forecasts, pacing, and optimization in partnership with agencies and internal stakeholders.
+ Proven, methodical approach to experimentation and iterative improvement; comfort using reporting to drive decisions.
+ Working knowledge of SEO & SEM and the evolving search landscape, including zero click experiences and AI assisted discovery.
+ Strong collaboration and stakeholder management across site partners, Creative Strategy, Sales and Marketing, Legal, and Compliance.
+ Agency management experience, including writing briefs and delivering clear, actionable feedback.
+ People leadership experience, including managing at least one direct report and cross functional workstreams.
+ Clear, concise communicator with excellent organization and attention to detail; ability to manage multiple initiatives simultaneously.
+ Familiarity with enterprise analytics and workflow tools; ability to define requirements and interpret results.
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Schedule** Full-time
**Req ID:** 25023723
$103.8k-174.8k yearly 2d ago
Senior Manager - Corporate Program Paid Search
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.
The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships.
Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.
The Middle Market Demand Generation team sits within Managed Marketing & Prospect in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships.
The Senior Manager, Corporate Program Paid Search will lead the team managing our Search strategy to drive Corporate Program prospect leads. This leader will build and execute against a roadmap that evolves the channel strategy alongside the evolving search landscape and deliver against ambitious growth plans.
How will you make an impact in this role?
Own the end to end Paid Search program for Corporate Card Program prospects, including strategy, roadmap, agency execution, and continuous optimization.
Be directly accountable for agency performance and day to day excellence across planning, execution, QA, and readouts; set SLAs, feedback rhythms, and quality standards; push partners to raise the bar.
Lead forecasting, monthly pacing, and budget stewardship; own reporting end to end (channel, campaign, keyword) and connect performance to lead and digital conversion data; build and evolve dashboards that guide prioritization and communicate results.
Run structured experimentation agenda across keywords, creative, bidding, audiences, and landing experiences; socialize learnings and fold them into the roadmap.
Partner with the Corporate Card Prospect Site team to align strategy, landing pages, and forms; influence testing to improve conversion and user experience.
Collaborate with Organic Search partners to deliver a Total Search approach and readiness for evolving discovery surfaces, including AI overviews and zero click experiences.
Pilot and scale approaches for emerging discovery contexts in AI enabled search; define hypotheses, measurement plans, and success criteria with analytics partners.
Improve lead quality by partnering with Sales and Marketing on targeting, signals, and routing; coordinate with marketing operations and partners on trafficking, documentation, and review processes.
Manage one Analyst/Sr. Analyst as a direct report who supports day to day operations and reporting; mentor, set goals, and develop capabilities that increase velocity and quality.
Coordinate with adjacent teams to prevent cannibalization and auction collisions across campaigns and portfolios while protecting brand standards and compliance requirements.
Bring an external perspective by monitoring marketplace and technology trends; challenge agencies and internal partners to adopt promising practices and retire low value efforts.
Qualifications
5+ years of experience in Marketing with 3+ years of Paid Search experience; B2B experience preferred.
Demonstrated ability to own channel forecasts, pacing, and optimization in partnership with agencies and internal stakeholders.
Proven, methodical approach to experimentation and iterative improvement; comfort using reporting to drive decisions.
Working knowledge of SEO & SEM and the evolving search landscape, including zero click experiences and AI assisted discovery.
Strong collaboration and stakeholder management across site partners, Creative Strategy, Sales and Marketing, Legal, and Compliance.
Agency management experience, including writing briefs and delivering clear, actionable feedback.
People leadership experience, including managing at least one direct report and cross functional workstreams.
Clear, concise communicator with excellent organization and attention to detail; ability to manage multiple initiatives simultaneously.
Familiarity with enterprise analytics and workflow tools; ability to define requirements and interpret results.
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$103.8k-174.8k yearly 2d ago
Senior Project Manager- Water Resources
Alexander Associates Technical Recruitment 4.2
Chantilly, VA jobs
A leading civil engineering firm is seeking a dynamic Senior Project Manager to help guide a high-performing Water Resources team in Northern Virginia. If you're passionate about stormwater systems, floodplain analysis, dam safety, and navigating complex regulatory environments, this role offers the opportunity to shape impactful infrastructure projects across the region.
What You'll Do
Lead and review stormwater, floodplain, and dam-related designs and models
Oversee QA/QC for plans, reports, and permit submissions
Manage clients, project schedules, scopes, and budgets
Mentor engineers and coordinate with internal teams, partners, and regulators
Support proposals, contract amendments, and business development efforts
What We're Looking For
10+ years of relevant experience
Bachelor's degree in civil engineering (or related field)
Professional Engineer (PE) license in Virginia
Strong communication, organizational, and leadership skills
Proficiency with H&H modeling tools (HEC-RAS, HEC-HMS, HY-8, Flowmaster, etc.)
Bonus Skills
Experience with GIS (ArcMap or similar)
Experience with AutoCAD
Only those with proof of right to work in the US should apply for this role.
Apply today or get in touch for more information.
$107k-157k yearly est. 1d ago
GenAI Market Data, Usage, and Ethics Program Manager
AIG Insurance 4.5
Delivery manager job at AIG
Be part of something groundbreaking
At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.
With the support and investment needed to explore new frontiers in generative AI, you'll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.
This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you're excited by the opportunity to create meaningful impact at scale, we'd love to hear from you.
Who we are
AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.
At AIG, we're reshaping how the world manages risk, and we're inviting you to be a key part of that transformation. As a GenAI Market Data, Usage, and Ethics Program Manager you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you're looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.
How you will create impact
The GenAI Market Data, Usage, and Ethics Program Manager is part of the Global Data Management and Governance team and will lead enterprise-wide market data initiatives and oversee the governance, responsible usage, and ethical standards for both internal and external data. This role combines deep expertise in market data ecosystems, vendor management, and data governance with a focus on compliance, risk mitigation, and enabling advanced analytics and GenAI solutions across the organization.
Program Leadership
Drive the enterprise-wide Market Data Program, setting strategic vision, multi-year roadmap, and execution plans to maximize business value from external data assets.
Collaborate cross-functionally with business leaders, data science, product, actuarial, and IT teams to identify, prioritize, and integrate external data sources that support advanced analytics and GenAI initiatives.
Market Data Strategy & Governance
Develop and continuously refine market data strategy to align with evolving business priorities and regulatory landscapes.
Architect and enforce robust data governance frameworks, including metadata management, data quality controls, and stewardship protocols for market data.
Oversee compliance with licensing, usage agreements, and intellectual property requirements to mitigate legal and reputational risks.
Vendor Management
Lead strategic relationships with data providers, partnering with Procurement to negotiate contracts, service level agreements, and licensing terms that optimize cost and data quality.
Assess and onboard new data vendors, sources, and technologies to expand analytical capabilities and competitive intelligence.
Data Enablement & Integration
Partner with data engineering and architecture teams to ensure secure, scalable, and timely ingestion of market data into enterprise platforms.
Champion the effective utilization of market data across analytics, modeling, and operational systems, enabling data-driven decision-making and innovation.
Risk, Compliance & Controls
Establish and lead a formal data ethics oversight function, setting standards for responsible data usage and ethical AI practices.
Ensure rigorous compliance with legal, regulatory, and internal policy requirements governing both market and internal data access and use.
Design and implement controls, monitoring, and audit processes to safeguard data integrity, prevent misuse, and ensure ethical outcomes in data-driven operations.
Training and Support
Develop and deliver training programs for internal teams and contractors on data usage, ethics, governance best practices, and emerging tools and technologies.
Serve as a subject matter expert and advisor on data ethics, responsible AI, and regulatory compliance, fostering a culture of accountability and trust in data management.
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What you will need
Bachelor's degree in Business, Data Management, Finance, Economics, or related field.
10+ years of experience in data management, market data, and/or vendor management with 5+ in the insurance, financial services, or related industry.
Deep understanding of external market data relevant to P&C insurance (e.g., Verisk, CoreLogic, LexisNexis, Moody's, etc.).
Proven experience implementing data governance frameworks and tools.
Strong vendor management and contract oversight experience.
Excellent communication and interpersonal skills across technical and non-technical audiences to effectively collaborate with diverse stakeholders.
Strong analytical thinking and ability to translate business questions into data-driven solutions.
Strategic thinker with ability to understand the long-term ("big picture") and short-term perspectives of situations.
Familiarity with data platforms (Snowflake, Databricks, etc.) and data cataloging tools (e.g., Collibra, Informatica).
Experience establishing a market data center of excellence or similar data capability is a plus.
Knowledge of regulatory considerations related to data use in insurance (e.g., NAIC, state DOI regulations), insurance industry trends, rating plans, risk models, and competitive intelligence practices is a plus.
#LI-CM1#AI #GenAI #artificialintelligence
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
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DT - DataAIG PC Global Services, Inc.