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Team Leader jobs at AIG

- 1642 jobs
  • SBA Credit Risk Team Lead

    Valley Bank 4.4company rating

    Tampa, FL jobs

    The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending. Responsibilities include, but are not limited to: Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes. Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers. Underwrite complex new loan requests and modifications. Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package. Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports. Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority. Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans. Assure that credits are accurately risk rated and credits are properly monitored and reported. Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division. Create and maintain current BSA Information. Adhere and comply with all requirements of watch list and EDD procedures. Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts. Assist in preparation of quarterly CLMR reports. Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms. As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders. Required Skills: Knowledge of SBA 7a Underwriting Knowledge of credit underwriting, accounting and loan documentation with the ability to. Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit team leaders, department heads and senior management. Proficient computer skills using Microsoft Word, Excel and Outlook. Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers. Strong personal time management skills. Strong mathematical skills. Strong credit skills. Strong administrative skills. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions. Required Experience: High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position. Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred. Full-time/Part-time Full-time FLSA Exempt Location(s). 405 N Westshore Blvd, Tampa, Florida 33609, United States 180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States Total Rewards Summary We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions. In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process. Job Details Pay Range $110,600.00 - $195,700.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. undefined
    $45k-84k yearly est. 4d ago
  • Mission Critical OFCI/Commissioning Lead

    Blackrock Resources LLC 4.4company rating

    San Antonio, TX jobs

    You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. Now Hiring: Mission Critical OFCI/Commissioning Lead Schedule: 5/10's + 8 hours on Saturdays Start Date: As soon as a qualified candidate is identified Project Type: Mission Critical Data Center If you excel at coordinating complex equipment deliveries, managing vendor relationships, and ensuring commissioning activities stay on schedule, this role offers the chance to support high-visibility data center projects. What You'll Do: You'll serve as the central point of coordination for OFCI equipment from delivery through installation and commissioning. Your work helps keep testing phases (L2-L5) on track and ensures all vendors, subcontractors, and site teams are aligned. Key responsibilities include: OFCI & Commissioning Coordination Manage the OFCI log, including equipment deliveries and push/pull ticket requests. Request deliveries from offsite storage and integrators; resolve delivery conflicts and delays. Use the Star Tool to request vendor resources for L2-L5 testing. Vendor & Subcontractor Collaboration Build and maintain a Smartsheet contact list for OFCI vendors and subcontractors. Coordinate equipment deliveries with site superintendents to align with project schedules. Drive communication between subcontractors and OFCI vendors to resolve installation concerns. Inspection & Documentation Management Oversee QC/Cx inspection documentation and ensure completion one week before H2C. Manage Procore documentation, including equipment testing reviews and inspection tracking. Validate that received OFCI equipment matches approved engineering submittals. Project Tracking & Reporting Maintain a delay log for delivery impacts, vendor responsiveness, and schedule issues; escalate as needed. Track repairs and damages (including part reallocations and trade-related equipment damage). Manage the generator fuel log and coordinate readiness notifications. Track MCM dates in Smartsheet. Meetings & Cross-Team Coordination You'll lead or participate in several recurring project meetings, including: Weekly OFCI Vendor Call: Delivery tracking, trades alignment, replacement coordination, schedule impacts, push/pull tickets. Weekly meetings with site superintendents and electrical contractors: Installation alignment, concern resolution, and schedule coordination. Weekly L2/L3 meetings: Drive observation resolutions, ensure documentation compliance, and update schedule needs. Daily L4/L5 commissioning meetings: Support resolutions and ensure vendor/subcontractor resources are available. Additional: Daily coordination, weekly client meetings, weekly OAC, and weekly MCM meetings. If you're highly organized, thrive in fast-paced construction environments, and enjoy being at the center of project coordination on mission critical builds, this role offers a strong opportunity to contribute to impactful data center projects.
    $81k-114k yearly est. 1d ago
  • Commercial Relationship and Servicing Supervisor

    Countryplace Mortgage 3.6company rating

    Plano, TX jobs

    CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, and manufacturing partners. This position combines high-level commercial account servicing responsibilities with strategic business relationship and sales functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilitie s. ESSENTIAL DUTIES & RESPONSIBILIT IES Strategically engage with factories and dealers to manage high-value commitm ents Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalabi lity Identify operational gaps and lead resolution efforts through process redesign and documenta tion Develop and maintain SOPs, training guides, and workflow documenta tion Monitor KPIs and operational metrics, presenting insights and recommendations to leader ship Lead cross-functional initiatives to align commercial lending operations with broader business g oals Champion system enhancements and automation opportunities, including Solifi optimiza tion Support internal audits and compliance reviews, ensuring adherence to regulatory and company stand ards Serve as a liaison between account management and underwriting to ensure process align ment Oversee and approve complex invoice and MCO transactions with minimal overs ight Analyze credit line utilization trends and advise on optimization strate gies Lead reconciliation of monthly billing statements and ensure financial accu racy Facilitate payment processing and troubleshoot except ions Coordinate third-party inventory inspections and lead resolution of audit discrepan cies Perform payoff workflows, ensuring compliance and timely document deli very Lead onboarding for new dealers, delivering expert-level training and sup port Review and authorize pending orders, applying advanced credit and curtailment anal ysis Ensure accurate and timely data entry into Solifi for approved or ders Provide strategic payoff guidance to dealers and third-party len ders Perform document distribution upon loan pa yoff Implement delinquency management strategies and lead recovery eff orts Partner with underwriting to assess and recommend credit line adjustm ents Manage Help Scout communications and ensure timely resolution of escalated is sues Foster long-term dealer and supplier relationships, acting as a strategic consul tant Audit inspection reports and lead resolution of complex unit discrepan cies Lead financial documentation collection for annual reviews, ensuring compliance and complete ness Draft and execute formal collection communications, supporting legal and credit recovery eff orts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excell ence Mentor peers and junior Account Managers on best practices and process adher ence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-ma king Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing prog rams Drive floorplan sales for new and existing territories, managing the full sales pipeline from prospecting to c lose Develop new and expand personal property and mortgage retailer relationships and loan vo lume Scout and onboard new retailers in emerging territories, contributing to market develop ment Represent CountryPlace Mortgage at trade shows, coordinating booth setup and marketing mater ials Assist in developing internal training programs to support cross-functional collabora tion Create compelling and compliant marketing flyers and trade show banners to support sales eff orts Strengthen relationships with Regional Sales Managers (RSMs) and manufacturers to drive strategic align ment POSITION REQUIREMENTS, CAPABILITIES & SKILLSStrategic, self-directed, and highly accou ntable Excellent interpersonal skills and ability to build rapport across diverse teams and c lients Proven ability to design and manage complex operational pro cesses Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communi cation Bilingual proficiency pre ferred Expert-level proficiency in Solifi pre ferred Proven ability to manage high-risk accounts and complex colle ctions Consultative approach to client service, balancing business goals with relationship mana gement Comfortable presenting to senior leadership, with the ability to translate operational data into actionable in sights MINIMUM QUALIF ICATIONS Bachelor's degree required, in Finance, Accounting, or Business3+ years B2B sales experience in manufactured housing, RV, or marine; floorplan and retai l lending5+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending o perations7+ years of experience in commercial loan servicing, collections, lending operations, banking or project m anagement Advanced spelling and gramm ar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal softwar e WE OFFERCompeti tive SalaryMedical/Dental/Visio n InsurancePa id Holiday s401K MatchG enerous PTOFS A/HSA PlansLife /Disability/Accidental Insurance and much more!
    $50k-75k yearly est. 3d ago
  • Market Lead

    Dalfen Industrial 3.9company rating

    Atlanta, GA jobs

    Dalfen Industrial is looking for a Market Lead to join our investment team based in Atlanta, GA. The Market Lead will be responsible for sourcing acquisition opportunities and leasing properties focused on Industrial Outdoor Storage (IOS). The Market Lead will report to the Regional SVP. Position Responsibilities Source and evaluate IOS acquisition opportunities through proactive outreach (cold calling), broker relationships, and direct owner contact. Develop and maintain a strong pipeline of deals by building relationships with property owners, brokers, and tenants. Lead leasing including sourcing tenants, marketing vacancies, and lease negotiations. Conduct market research to support investment decisions. Collaborate with acquisitions and asset management teams to deliver presentations, investment memos, and reporting. Support the due diligence process. Ad hoc projects Skills & Experience Undergraduate degree 2+ years of work experience Brokerage experience preferred Highly motivated with strong work ethic Experience with cold calling and high volume of deal flow preferred Ability to work under tight deadlines in a demanding work environment Detail-oriented and strong communication skills Prior experience in the Atlanta industrial market with a focus on IOS preferred Company Overview Dalfen Industrial is one of the largest private equity owner, operator, and developer of industrial real estate. The firm has raised multiple private equity funds, and currently manages over 55 million square feet, and has transacted on over $7.8 billion deals. Dalfen is vertically integrated across 10 offices, offering a challenging and fast-paced work environment. Visit ************** for more information.
    $46k-102k yearly est. 3d ago
  • Sr. Lead, Azure Security - Identity & Authentication

    Northern Trust 4.6company rating

    Chicago, IL jobs

    Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Job Description We are seeking a highly skilled Tech lead with deeper expertise in various security products, authentication, authorization, access management, governance. As a key member of Workforce Authentication and Authorization team you lead a team to play a vital role in ensuring the secure implementation of various solutions (Hybrid and Cloud). Requirements/Responsibilities- Lead Identity centric Workforce Security solutions team to develop authentication and access management solutions Drive the development of identity solutions, access patterns, modern security protocols, practicing Zero trust, least privileged, defense in depth principles Review and provide feedback on Identity and access management related security solutions proposed by stakeholders and can provide consultation to the partners and IT Management In-depth knowledge and experience on Entra ID, EPM, Sentinel, Azure, AWS Security Knowledge on Okta, PingFederate, Entitlement management solutions Strong knowledge on Identities management on Azure AD with OAuth, OIDC, SAML, SSO, MFA, Conditional access policies, MFA, Kerberos, LDAP, Identity Federations etc. Experience in providing security solutions for Java based Micro services, React based frontends and Android/iOS based mobile applications on the Azure Hands-of experience in JWT, session handling, Code signing, Certificate authentication, TLS/SSL, API Security, Application registration, application integration scenarios etc. Awareness of API Management, Firewalls, DLP, VPNs, DNS, Azure Defender, MCAS, Sentinel, WAFs, Application Gateways, NSGs, App Proxy, Radius clusters, CDN etc. Good understanding of Cloud Infrastructure Entitlement Management solution (CIEM) to ensure smooth remediation of toxic combinations, high risk entitlements etc. Understanding and application of threat modeling concepts and methodologies Understanding of Applications security, OWASP standards, security best practices, browser compatibilities/storages/cookies Acts as Workforce cybersecurity expert to in solutions spanning end user computing, proxy solutions, MFA, SSO, conditional accesses, Passwordless, Yubikey, bio-metric solutions, identity and governance scenarios, Secrets Management, automation, role based access control, Privileged identity management, Just in time accesses etc. Participates in solutions to support- token handling, OIDC/ OAuth flows, authorization patterns, identity federation, cloud architectures, cryptograpgy, cloud native services, cloud security etc. Deeper understanding on Cloud Security areas such as Policies, RBAC, activities, identities, privileged access management etc Ability to support operations in troubleshooting complex identity scenarios with hands-on experience on Sentinel/KQL/Audit logs etc. Good understanding of concepts related to docker Security, container orchestrations/Kubernetes Qualifications Bachelor's degree in computer science or a related discipline and experience in information security, or an equivalent combination of education and work experience. Deep knowledge of application or infrastructure systems architecture, usually having experience with multiple system technologies. Excellent consultative and communication skills, and the ability to work effectively with client, partner, and IT management and staff. Ten years of experience in the Information Security role. Five years of experience as a Tech lead CISSP, CSSP, or Cloud security certification preferred Strong collaboration skills and a analytical ability Certifications on Azure, AWS security will be preferred
    $76k-102k yearly est. 3d ago
  • Strategic Partnership Lead

    IAA 4.1company rating

    Westchester, IL jobs

    The Strategic Partnership Lead will be responsible for assisting the VP of IAA Global Product in managing business relationships with strategic partners and vendors that align with IAA Marketplace's strategic priorities and unlock value for our customers. This individual will work with key stakeholders across the business to identify partnership opportunities and create strategic plans that forge strong relationships and integration capabilities that unlock value. The Strategic Partnership Lead is responsible for on-boarding these opportunities and maintaining these institutional relationships. Responsibilities: Build a robust strategic partner portfolio that delivers value and aligns with IAA's strategic vision Establish a framework for identifying and leveraging strategic business partnership opportunities to formulate targeted product development, market penetration and market expansion strategies Establish partner performance criteria and ensure performance is maximized Collaborate with other functional areas of the business to ensure successful partner onboarding, working closely with Procurement, Legal, Product Management and Engineering Manage and strengthen relationships with current strategic partners by identifying new opportunities Communicate status of partner integrations and partnership funnel regularly with key executives Stay up to date with market trends in both the insurance and whole car vehicle remarketing industries Understand customer need(s) and vendor capabilities across the vehicle remarketing landscape. Translate both into detailed opportunities and collaborate with the Product Management team to construct requirements Maximize the growth and profitability of RB Global by identifying new partnership opportunities that align with IAA Marketplace goals and strategic priorities Coordinate internal meetings to ensure integration and new Product opportunities are on task Salary Range: $121,540 - $170,000 RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
    $38k-50k yearly est. 1d ago
  • Team Leader - Dolphin Mall *New Store*

    Primark 2.6company rating

    Miami, FL jobs

    Team Leader Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. Job Description What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. Helping other managers with the day-to-day running of the store. Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. Managing the cash lanes and Fitting Room areas as needed. Helping with customer feedback and complaints. Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. Qualifications What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. Additional information What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. Good commercial awareness and understanding of local selling patterns. Ability to guide and support a team to achieve results. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $24/HR - $27/HR This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
    $24-27 hourly 2d ago
  • Tech Support Team Lead

    Capital Insurance Group 4.4company rating

    Monterey, CA jobs

    Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees. Why choose CIGs Information Technology Team? Part of the Information Services department at CIG, the Information Technology (IT) organization delivers all internal and external technology solutions at CIG. This is your opportunity to join a fast-paced team dedicated to delivering high-quality technology experience to employees, agents, and policyholders. Benefits * Accrue twenty-one days of Paid Time Off during your first year * Up to eighty-seven percent of benefits covered by CIG for you and your family members * Medical, dental, vision plans * One hundred percent covered plans * Basic Life & AD&D * Employee Assistance * Leave Management * Long Term Disability * Short Term Disability (Outside of CA) * Family Caregiver Support (Homethrive) * Child Care Resources (Tootris) * Business Travel Accident Protection * Voluntary benefit offerings * Short-term (CA only) * Voluntary Life AD&D self, spouse and child plans * Flexible Spending * Health Savings (HSA) * Hospital Indemnity * Accidental Injury * Critical Illness * ARAG Legal Services * Norton LifeLock * Nine paid holidays, plus two floating holidays * Above and Beyond Reward Recognition Program * Kudos & Shout Out Points Program * Quarterly Above and Beyond Bonus Program * Annual Above and Beyond Bonus Program * Competitive compensation * Base compensation * Salary Management Spot Bonuses * Annual Incentive/Profit sharing program, potential payout annually based on company results. * Discount partnerships * Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more * Insurance Educational reimbursement and bonus programs * Employee Referral Bonus Program * Home and Auto Insurance Discount Program. * Paid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you! * Retirement savings benefit (401k and Roth + match) * Health & Financial Wellness * Wellness platform, tools and events * Health Savings Account match * Financial Wellness Resources Work Environment This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA) and Spokane (WA). Job Overview The Tech Support Team Lead is a leadership role responsible for ensuring the smooth functioning of the Tier 1 Tech Support Analyst team. The Team Lead will be responsible for managing, resolving, or escalating support incidents while ensuring timely incident resolution and service restoration. The successful candidate must have strong leadership skills, customer service skills, troubleshooting skills, and the ability to manage the team effectively. Minimum Requirements * 3-4 years of technical support service desk experience * College-level degree or comparable technical certifications. (updated) * CompTIA A+ Certification (updated) * ITIL Foundation certification * Microsoft Fundamentals Career Path Potential * Supervisor Salary Range: $50,479 $83,291 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
    $50.5k-83.3k yearly 44d ago
  • End User Experience - Site Lead/Executive Support

    KKR & Co. Inc. 5.0company rating

    Menlo Park, CA jobs

    KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries. TEAM OVERVIEW KKR's Technology team is responsible for building and supporting the firm's technological foundation. Technology is regarded as a key business enabler at KKR and is an important accelerator for global scale and business process transformation. We drive a culture of excellence through efficient workflow automation, the democratization of data, and the strategic implementation of emerging technologies to consistently serve our business needs. POSITION SUMMARY A Site Lead is responsible for ensuring exceptional end-user and site technology operations globally. This role combines hands-on endpoint lifecycle management, proactive end user support, executive-level service delivery, and oversight of office infrastructure. You'll drive reliability, automation, and consistency across the device ecosystem, while leading local technology initiatives and ensuring a seamless digital experience for all employees - from standard users to C-level executives. This role reports to the regional head. RESPONSIBILITIES * Deliver concierge-level, high-discretion support to C-level executive devices, meetings, travel and home office setups. * Collaborate with global executive support leads to uphold elite service standards. * Provide white-glove support across all channels (service desk, email, Teams, phone, walk-up). * Serve as the site technology lead responsible for day-to-day operation and uptime of all on-premises systems. * Oversee global device lifecycle management - imaging, deployment, configuration, and reclamation of endpoint hardware. * Provision and manage devices using Intune, JAMF, and Autopilot, ensuring zero-touch deployments. * Collaborate with Procurement for asset tracking, logistics, and shipping of hardware. * Support MDM platforms, enforce compliance baselines, and partner with InfoSec to uphold corporate security standards. * Act as the frontline engineer resolving issues related to devices, applications, access, and support infrastructure deployments and changes. * Escalate complex incidents to L3 or engineering teams and assist with root cause analysis and resolution. * Document recurring fixes, create knowledge base articles, and contribute to continuous support process improvement. * Set up and troubleshoot AV rooms, critical executive events, and hybrid meeting technology. * Support infrastructure, wireless access points, and IDF rack-and-stack activities. * Collaborate with network and infrastructure engineers to implement changes, perform testing, and validate results. * Lead local IT projects including migrations, deployments, and pilot programs for new technologies. QUALIFICATIONS * 5+ years of experience supporting senior executives, endpoint management, or site operations within enterprise environments. * Proven expertise with Windows, mac OS, and mobile platforms, including automation and zero-touch deployment. * Strong knowledge of MDM solutions (Intune, JAMF), O365, Active Directory, Zoom, and related SaaS tools. * Hands-on experience with technology in IDF rooms, network devices, AV technologies, and conference room setups. * Exceptional communication, organization, and customer service skills, especially in executive-facing contexts. * Ability to operate autonomously, manage competing priorities, and deliver consistently high-quality results. This is the expected annual base salary range for this Menlo Park-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary Range $125,000 - $145,000 USD KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
    $125k-145k yearly Auto-Apply 38d ago
  • Quality Site Lead

    Eaton Corporation 4.7company rating

    Davenport, IA jobs

    Eaton's AER MSD Mission System Division is currently seeking a Quality Site Lead. This role is based in Davenport, IA. Relocation assistance will be provided. The expected annual salary range for this role is $123750.0 - $181500.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: This position will manage every aspect of Quality for a dynamic team in a fast-paced, aerospace and defense manufacturing environment. Responsible to ensure quality standards are met and provides guidance on quality assurance matters to customers, suppliers, partners and internal manufacturing and operations departments. Executes Quality Assurance strategy to ensure product quality with established standards, government regulations and customer requirements with strict adherence to our QMS. In this function you will: * Ensures business processes meet all quality system, customer, and regulatory requirements and the business unit (BU) remains in good standing. * Maintains and/or gains all required accreditations for the successful operation and development of the business. * Deploys and sustains Eaton Quality Management System, Quality Leading Indicators, and Safety Management System. * Drives quality culture within teams and throughout the Davenport facility workforce. * Serves as the quality interface for the customer. * Engages site leadership on cost of non-conformance (CONC) improvements in each department. * Maintains quality standards, accreditations, and procedures using internal and external audits to measure gaps and define improvement needs. * Defines and develops the organization's competency requirements that deliver quality policy and objective expectations. * Set quality targets, measures achievement, and facilitates process of developing action plans to address root causes of variances. * Manages all quality assurance and control processes across the Business Unit. * Proactively improves quality performance by identifying areas of the business where processes need to be strengthened. * Drives Root Cause Problem Solving (RCPS) and Eaton Zero Defects Plan (EXDP) culture throughout the organization and throughout product lifecycles. * Drive a customer centric quality organization aligned with customer performance expectations. * Drive product safety mindset throughout the business. * Designated management representative for third-party accreditations. * Trains, mentors, and coaches individuals on tool use and quality improvement objectives. * Performs other duties as assigned. #LI-LD1 Qualifications: Required (Basic) Qualifications: * Bachelor of Science degree from an accredited university is required * Minimum seven (7) years' experience managing and leading teams, processes, and improving Key Performance Indicators (KPI). * Mininum of three (3) years' experience working in an AS91000 and/or ISO 9001 environment and proven ability to understand and manage quality systems and regulatory standards within a manufacturing organization. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. * "This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158." Preferred Qualifications: * Master's degree in Engineering from an accredited institution. * Aerospace and Federal Aviation Administration (FAA) regulatory experience. * Six Sigma Black Belt certification * 3+ years' experience with Root Cause Analysis Tools, Lean Manufacturing, Statistical Process Control (SPC) and Lifecycle Management (LCM) experience. * 2+ years' Experience with Quality Management System (QMS) Auditing. * 3+ years' experience in reading and interpreting technical documents, including prints (GD&T), drawings, and engineering orders. * Project/Program Management experience * Advanced Product Quality Planning (APQP) experience is highly desired, including associated tools such as characteristics matrices, process flow diagrams, Failure Mode and Effects Analysis (FMEAs), Control Plans, Measurement System Analysis (MSA), and the Production Part Approval Process (PPAP) * Strong understanding of ASME Y14.5 standard - An understanding of budgets and the estimating process * Quality assurance related experience in a design and manufacturing environment. * Familiarity with regulatory requirements, Government/Military contracts, and Aerospace industry experience. * Military aviation or aircraft modification experience. * National Aerospace and Defense Contractors Accreditation Program (Nadcap) experience. Additional Information: Additional Requirements and/or Information: * Excellent written and verbal communication skills * Work in a matrix organization within a global virtual engineering organization * Networks with divisional resources * Develop productive working relationships with functions and organizations outside of Quality * Develop working relationships with customers * Up to 20% travel may be required We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $123.8k-181.5k yearly 3d ago
  • Quality Site Lead

    Eaton Corporation 4.7company rating

    Davenport, IA jobs

    Eaton's AER MSD Mission System Division is currently seeking a Quality Site Lead. This role is based in Davenport, IA. Relocation assistance will be provided. The expected annual salary range for this role is $123750.0 - $181500.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. **What you'll do:** This position will manage every aspect of Quality for a dynamic team in a fast-paced, aerospace and defense manufacturing environment. Responsible to ensure quality standards are met and provides guidance on quality assurance matters to customers, suppliers, partners and internal manufacturing and operations departments. Executes Quality Assurance strategy to ensure product quality with established standards, government regulations and customer requirements with strict adherence to our QMS. **In this function you will:** - Ensures business processes meet all quality system, customer, and regulatory requirements and the business unit (BU) remains in good standing. - Maintains and/or gains all required accreditations for the successful operation and development of the business. - Deploys and sustains Eaton Quality Management System, Quality Leading Indicators, and Safety Management System. - Drives quality culture within teams and throughout the Davenport facility workforce. - Serves as the quality interface for the customer. - Engages site leadership on cost of non-conformance (CONC) improvements in each department. - Maintains quality standards, accreditations, and procedures using internal and external audits to measure gaps and define improvement needs. - Defines and develops the organization's competency requirements that deliver quality policy and objective expectations. - Set quality targets, measures achievement, and facilitates process of developing action plans to address root causes of variances. - Manages all quality assurance and control processes across the Business Unit. - Proactively improves quality performance by identifying areas of the business where processes need to be strengthened. - Drives Root Cause Problem Solving (RCPS) and Eaton Zero Defects Plan (EXDP) culture throughout the organization and throughout product lifecycles. - Drive a customer centric quality organization aligned with customer performance expectations. - Drive product safety mindset throughout the business. - Designated management representative for third-party accreditations. - Trains, mentors, and coaches individuals on tool use and quality improvement objectives. - Performs other duties as assigned. \#LI-LD1 **Qualifications:** **Required (Basic) Qualifications:** - Bachelor of Science degree from an accredited university is required - Minimum seven (7) years' experience managing and leading teams, processes, and improving Key Performance Indicators (KPI). - Mininum of three (3) years' experience working in an AS91000 and/or ISO 9001 environment and proven ability to understand and manage quality systems and regulatory standards within a manufacturing organization. - Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. - "This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158." **Preferred Qualifications:** - Master's degree in Engineering from an accredited institution. - Aerospace and Federal Aviation Administration (FAA) regulatory experience. - Six Sigma Black Belt certification - 3+ years' experience with Root Cause Analysis Tools, Lean Manufacturing, Statistical Process Control (SPC) and Lifecycle Management (LCM) experience. - 2+ years' Experience with Quality Management System (QMS) Auditing. - 3+ years' experience in reading and interpreting technical documents, including prints (GD&T), drawings, and engineering orders. - Project/Program Management experience - Advanced Product Quality Planning (APQP) experience is highly desired, including associated tools such as characteristics matrices, process flow diagrams, Failure Mode and Effects Analysis (FMEAs), Control Plans, Measurement System Analysis (MSA), and the Production Part Approval Process (PPAP) - Strong understanding of ASME Y14.5 standard - An understanding of budgets and the estimating process - Quality assurance related experience in a design and manufacturing environment. - Familiarity with regulatory requirements, Government/Military contracts, and Aerospace industry experience. - Military aviation or aircraft modification experience. - National Aerospace and Defense Contractors Accreditation Program (Nadcap) experience. **Additional Information:** **Additional Requirements and/or Information:** - Excellent written and verbal communication skills - Work in a matrix organization within a global virtual engineering organization - Networks with divisional resources - Develop productive working relationships with functions and organizations outside of Quality - Develop working relationships with customers - Up to 20% travel may be required We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (********************************************* for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $123.8k-181.5k yearly 60d+ ago
  • Infrastructure Site Lead

    Tata Consulting Services 4.3company rating

    Olathe, KS jobs

    Must Have Technical Skills: * Strong Service Delivery industry experience in managing medium to large size teams for Infrastructure Management Services support in a pure service delivery lead role. * Maintain and develop strong operational relationship with the client, acting as the primary point of contact for service-related matters. * Strong exposure and experience in planning, execution, and successful delivery of services in Infra Operations to clients, ensuring alignment with client needs and expectations. * Demonstrate good understanding of relevant IT systems, infrastructure, and technologies. * Responsible for ensuring the successful delivery of services to clients, meeting agreed-upon SLAs, and exceeding client expectations. * Identify opportunities for process improvement and implement changes to enhance service delivery efficiency and quality. * Track service performance, identify key performance indicators (KPIs), and generate reports to monitor progress and identify areas for improvement. * Handle escalated issues, resolving them in a timely and effective manner, and communicating with stakeholders. * Collaborate effectively with internal and external stakeholders to ensure successful service delivery. * Strong understanding of processes, preparing workflows, ability to identify gaps, build SOPs around updated processes. * Lead and support a operations team, providing guidance, coaching, managing escalations and ensuring delivery as per customer requirements. * Strong communication ability with clients, internal teams, and stakeholders. * Experience working with ticketing tool Service Now, in building SOPs, preparing improvement plans etc. * Strong background and real-time experience in IT Infrastructure Management services. * Good understanding of the technical aspects of IT infrastructure, including software and hardware components. * Strong exposure and skill to diagnose problem situations, identify gaps and resolve technical issues from site up view. * Proficiency in ticketing tools like Zendesk, ServiceNow, or Jira is beneficial. ServiceNow is preferred. * Knowledge of cloud compu ting and infrastructure, * Experience with service desk and incident management tools. Salary Range: $38,000-$145,000 a year #LI-CM2
    $38k-145k yearly 22d ago
  • 2nd Shift Team Lead

    Titan Specialty 4.6company rating

    McDonough, GA jobs

    Job Details McDonough GA - McDonough, GA Full TimeDescription 2nd Shift Monday - Friday Job Purpose Statement: A work team member with cross-functional responsibilities supporting the assigned team, assuring quality product and daily schedule attainment. Serves as a facilitator to the work team in areas of problem-solving, issue resolution, continuous improvement, and training. Ensures a safe working environment is maintained at all times. This position will be accessible to the production floor 95% of the time. Must be willing to learn all jobs on the team to cover for absences or relief. The Team Leader coordinates with other work cells and departments to meet the company's production requirements and customers' needs. The team leader is accountable for results in terms of cost, methods, quality, quantity of production, operations, and personnel. Summary of Responsibility: As a hands-on leader, the team leader monitors and assists in completing production and assembly as needed. Oversees and directs a production team on a scheduled shift. Communicate effectively with management and employees to meet customers' needs or demands. Assist in the training of new employees. Ensures safety and quality policies and procedures are followed. Ensures production meets the organization's targeted goals. Schedules employees for the assigned work shift and conducts safety or training programs for employees. Monitors productivity, machinery, and the employees' work to suggest improvements in the production process. Update and maintain production reports for tracking and keep the production and operations manager aware of the production area's performance as needed or required. Assist the Supervisor/Manager with employee adherence to company policies and procedures. Understands and supports the foundational operations disciplines of safety, 5S, lean manufacturing and standard work. Qualifications Education, Experience, and Skills Required: Must have at least 1 year of experience in a similar role/equivalent High School diploma or GED required Must have coaching skills and problem-solving ability
    $110k-161k yearly est. 60d+ ago
  • Operations Site Lead

    American Tower 4.8company rating

    Crestview, FL jobs

    The Team We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems ("UAS"). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.
    $103k-133k yearly est. Auto-Apply 30d ago
  • Operations Site Lead

    American Tower 4.8company rating

    Atlanta, GA jobs

    The Team We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. What You Need to Succeed High school diploma or equivalent required; Bachelor's degree preferred. Minimum 2 years of work experience in telecommunications or a related field required. Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck. Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS. Vendor management experience, real-estate management experience, or a civil construction background preferred. Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred. Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards. Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications. While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites. Approximately 40% overnight travel may be required in support of the position's responsibilities. Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more ************************************************* What You Can Offer Us Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events. Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle. Other duties as assigned.
    $28.9-38.5 hourly Auto-Apply 30d ago
  • Operations Site Lead

    American Tower 4.8company rating

    Cary, NC jobs

    The Team We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. What You Need to Succeed High school diploma or equivalent required; Bachelor's degree preferred. Minimum 2 years of work experience in telecommunications or a related field required. Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck. Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS. Vendor management experience, real-estate management experience, or a civil construction background preferred. Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred. Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards. Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications. While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites. Approximately 40% overnight travel may be required in support of the position's responsibilities. Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more ************************************************* What You Can Offer Us Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events. Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle. Other duties as assigned.
    $28.9-38.5 hourly Auto-Apply 31d ago
  • Operations Site Lead

    American Tower 4.8company rating

    Schaumburg, IL jobs

    The Team We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems (“UAS”). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. What You Need to Succeed High school diploma or equivalent required; Bachelor's degree preferred. Minimum 2 years of work experience in telecommunications or a related field required. Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck. Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS. Vendor management experience, real-estate management experience, or a civil construction background preferred. Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred. Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards. Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications. While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites. Approximately 40% overnight travel may be required in support of the position's responsibilities. Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more ************************************************* What You Can Offer Us Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events. Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle. Other duties as assigned.
    $28.9-38.5 hourly Auto-Apply 4d ago
  • Operations Site Lead

    American Tower 4.8company rating

    Crestview, FL jobs

    **The Team** We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems ("UAS"). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. **What You Need to Succeed** + High school diploma or equivalent required; Bachelor's degree preferred. + Minimum 2 years of work experience in telecommunications or a related field required. + Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck. + Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS. + Vendor management experience, real-estate management experience, or a civil construction background preferred. + Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred. + Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards. + Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications. + While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites. + Approximately 40% overnight travel may be required in support of the position's responsibilities. + Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. + Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. + Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more ************************************************* **What You Can Offer Us** + Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. + Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. + Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. + Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events. + Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle. + Other duties as assigned. American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us! For more information about how American Tower is building a more connected world, visit americantower.com American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (*************************************************) to learn more. **Requisition ID** : 2126
    $28.9-38.5 hourly 29d ago
  • Operations Site Lead

    American Tower 4.8company rating

    Tallahassee, FL jobs

    **The Team** We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's frontline representation in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you will collect data from all assigned tower assets while maintaining high standards of data quality. You will use multiple methods for data collection, including Unmanned Aircraft Systems ("UAS"). As an Operations Site Lead, you will partner cross-functionally to manage maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators. **What You Need to Succeed** + High school diploma or equivalent required; Bachelor's degree preferred. + Minimum 2 years of work experience in telecommunications or a related field required. + Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck. + Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS. + Vendor management experience, real-estate management experience, or a civil construction background preferred. + Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred. + Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards. + Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications. + While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites. + Approximately 40% overnight travel may be required in support of the position's responsibilities. + Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. + Ability to work with different functional groups and levels of employees to effectively and professionally achieve results. + Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, the base salary range for this position is $28.85 - $38.46 hourly, with eligibility for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more ************************************************* **What You Can Offer Us** + Perform routine site audits on assets in an assigned area/zone in an efficient and cost-effective manner, utilizing UAS and other data collection tools. + Ensure all assets in said area/zone meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies by identifying and documenting discrepancies and following through on needed remediation. + Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met during pre-construction meetings and post-construction site walks and when gathering and processing closeout data for customer construction and internally generated projects. + Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber- based networks, or emergency response to critical events. + Approximately 75% of time role will be performed outside of a conventional office environment visiting assets in a Company vehicle. + Other duties as assigned. American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us! For more information about how American Tower is building a more connected world, visit americantower.com American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here (*************************************************) to learn more. **Requisition ID** : 2126
    $28.9-38.5 hourly 29d ago
  • Tax Engagement Support Services (TESS) Supervisor

    RSM 4.4company rating

    Chicago, IL jobs

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position is 100 % in-office. * The Tax Engagement Support Services (TESS) Supervisor will be responsible for executing, implementing, and maintaining standardized tax processing practices within the TESS COE. The position will also monitor, provide guidance, and supervise other TESS team members. Additional responsibilities will include, but are not limited to assembly, scanning, e- filing, and workflow entry, reporting and due date tracking. Will serve as a point of contact for implementation, training, and adoption of tax technology processing workflows. May also perform general administrative duties to support line of business as required. This individual may also help monitor quality and provide subject matter expertise for training in their area of expertise. Trains and mentors TESS team members, actively shares knowledge and assists with adoption and implementation of new processes and initiatives, consistently striving to improve efficiencies as the COE evolves. a. Serves as career advisor to other TESS team members. Supervises assembly and assembles tax returns based on pyramid complexity permission level, utilizing firm software tools based on Route Sheet instructions in workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. Pyramid permission levels for this role include all return types. Assists with managing tax processing workflow within the COE, proactively leveraging team members' skills to achieve desired results as a team. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Responsible for meeting client expectations for timeliness, responsiveness, accuracy, and service quality. Serves as a technical resource and program champ or career coach for a variety of roles including ESS and ECS employees, such as performing backup and restores of locators, assisting tax professionals by answering questions and working with both ECS and ESS to resolve issues. Responsible for tax organizers (if applicable), scanning of client workpapers, tax return delivery, due date tracking via workflow tool, and new client setup, etc. Other duties as assigned. EDUCATION • Associates degree or equivalent experience TECHNICAL SKILLS • Strong technical aptitude, able to quickly master a variety of tax software and company tools • Role will require specialized training for both tools and process • Ability to problem solve in a fast-paced deadline driven environment • Ability to communicate effectively both verbally and in writing • Intermediate to advanced Microsoft Office Skills SPECIAL REQUIREMENTS SPECIFIC TO JOB • Confident knowledge and idea generator • Strong attention to detail, ability to work independently • Demonstrates a working knowledge of the technology tools required within assigned responsibilities • Ability to mentor and train less experienced COE members • Effective organization and time management skills • Ability to manage multiple tasks • Problem solving skills allowing for independent decision making EXPERIENCE • 4 to 6 years of related experience • Demonstrated competency in a specific industry or technical area preferred PREFERRED REQUIREMENTS • Previous tax related experience and knowledge of tax deadlines • Experience with Axcess Tax, Workstream and EFS At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $110,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $66.1k-110k yearly Auto-Apply 60d+ ago

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