Specialist jobs at American Leak Detection

Now Hiring: BIM Specialist at Carr & Duff! 💡 Bring your construction experience and tech skills together to help build smarter, safer, and more efficient projects. 🕓 Full-Time-On-site About the Role Carr & Duff is expanding our Virtual Design & Construction (VDC) team and looking for a motivated BIM Specialist with 2+ years of experience in construction, engineering, or design. You'll help bring our projects to life digitally before they're built - using Revit, AutoCAD, and Navisworks to coordinate models, detect clashes, and support prefabrication and field operations. This is a hands-on opportunity to combine technical skill with real-world impact on major electrical and infrastructure projects. What You'll Do 🔹 Develop and manage 3D BIM models for electrical and infrastructure projects 🔹 Support clash detection, trade coordination, and prefabrication workflows 🔹 Produce shop drawings, layouts, and as-builts for field teams 🔹 Help maintain Carr & Duff's BIM standards and best practices 🔹 Collaborate with engineers, project managers, and field crews to ensure precision and efficiency What You Bring ✅ 2+ years of experience in construction, engineering, or drafting ✅ Familiarity with Revit, AutoCAD, or Navisworks (training available) ✅ Detail-oriented, collaborative, and eager to learn ✅ Passion for digital construction and innovation Why Carr & Duff At Carr & Duff, we're not just building projects - we're building people. You'll join a team that values craftsmanship, collaboration, and technology. We offer competitive pay, excellent benefits, and real opportunities to grow within our BIM and VDC group. 👉 Ready to build what's next? Apply today and grow your career as a BIM Specialist at Carr & Duff. 🔖 #CarrAndDuff #BIM #VDC #ConstructionJobs #ElectricalConstruction #Revit #Navisworks #DigitalConstruction #HiringNow

No Preplanned PTO will be approved during training weeks. All candidates MUST be local to middle TN and able to commute to our Client's office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week. Key Responsibilities · Determine individual and family eligibility for our Client's care programs. · Assist in coordinating and communicating schedules to internal/external Clients. · Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney. · Timely management of casework, including proper documentation and case resolution. · Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately. · Work efficiently / effectively in multiple databases to extract information. · Attend workgroup meetings and participate in discussions. · Assist leadership team, as necessary. Requirements and Skills · Must have a bachelor's or associate degree. · A background in Paralegal studies is a plus. · Work experience in a Legal environment a plus. · Customer service or call center experience a plus. · Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.). · Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision. · Excellent verbal and written communications skills. · Keen attention to detail and adherence to deadlines. · Strong time management, note-taking, email organization, and distribution skills. · Critical thinking and problem-solving skills. Other Important Information · The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team's schedule. · The position is contract for 12 months with an opportunity to be extended.

SUMMARY: The County Programs Support Specialist serves as the initial point of contact to County Farm Bureaus and represents CAFB's values, programs and mission to prospective and existing members, and the public at large. Assist CFB's in the following areas: Collaborate and deliver a revamped CFB training program to train new and existing CFB staff to help ensure CFB's are taking advantage of available CAFB programs and services. Work directly with CFB's to collect data related to programs and services. Refer unresolved CFB issues to designated departments for further investigation and follow-up for complete cycle of service. Work alongside Field Representatives to ensure service to CFB's. Coordinate, monitor and ensure resolution of member benefit issues with Benefit Partner representatives. Explore possible Benefit Partners and present to Member Advocacy. Coordinate shipment of benefit materials and other related products to members and counties. Coordinate and attend tradeshows alongside Member Advocacy and Field Representatives. Participate and provide support for member facing events including Annual Meeting and other events. Identify engagement opportunities while coordinating tradeshows. Work with appropriate vendors to ensure our Farm Bureau store is up to date and all orders are processed in a timely manner. Manage content for the weekly membership e-newsletter via Constant Contact for CFB's. Participate in monthly meetings including Nimble training, Member Benefit calls, Grow in the Know and County Trainings etc. Process county Farm Bureau membership goal program payments for approval and push out reports of monthly and annual goal results to county managers and key stakeholders. Manage content for county Farm Bureau staff use on CFBF.com and SharePoint, including keeping communication pieces current, maintenance and notification of directory changes. Assist counties in pulling member reports and other information upon request. Maintain and push out monthly CAFB calendar of events for CAFB employes and CFB's. Plan and Facilitate Farm Bureau Extension sessions. Route dues rate changes to applicable parties. Provide month-end report of membership reports to director. Perform other duties as assigned. EXPERIENCE: Bachelor's degree or relevant experience working in a membership association required. Minimum of 2+ years of experience working in a customer service environment. Experience working at a County Farm Bureau. Intermediate or higher proficiency in Microsoft Word and Excel required, working proficiency in Access and PowerPoint. Proficiency in maintaining customer or membership records within a Customer Relationship Management (CRM) database preferred. General knowledge of California agriculture preferred. COMPETENCIES: Outstanding customer service skills. Detail-oriented and ability to work on multiple tasks at a time. Mission-driven with a passion for helping people and creating positive customer service experiences. Proactive and resourceful problem-solver taking into consideration the impact to processes, other stakeholders and the organization's mission. California Farm Bureau Federation is an Equal Opportunity Employer

NOC Communications Specialist Onsite role at 1 Technology Park, Harrisburg, PA 17110 3rd Shift: Saturday-Wednesday, 12:00am-8:30am Full Job Description: The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by performing the skills listed below. Role Description: End-user Support: • Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. • Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. • Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. • Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. • Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. • Promptly and properly escalate high priority issues. Monitoring & Maintenance: • Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. • Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. • Responds to outages and system failures using established escalation processes. • Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. • Escalate after hours incidents to staff for resolution. • Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. • Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. • Actively monitors the Service Now ticket queue. • Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. • Proactively identifies and resolves problems. Communication: • Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. • Perform Enterprise Incident communications using defined process and approved template. • Monitors the network hotline during coverage hours. • Issues network status updates using established procedures. • Follows quality standards and displays strong customer service skills. Routine Tasks: • Assists the network engineers and technicians with outstanding tasks. • Updates network operation and knowledgebase documentation. • Participates in disaster recovery. • Completes assigned tasks. Required Skills: • Possesses excellent communication skills; both written and spoken. • Ability to be clearly understood and has excellent phone etiquette. • Ability to support end-users with varying IT skillsets. • Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures. • Ability to adapt to change. • Detail oriented and resourceful. • Excellent organizational skills. • Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution. • Experience with incident management, call tracking, and ticketing software. • Preferred 2+ years previous systems administrator, help desk, and/or call center experience.

Strong onsite lead with SAP MM/LE experience (~8-10 year experience) Onsite lead with proficiency in leading onsite/offshore model on regular basis (~3-4 times a week at the min) depending on the project needs Onsite lead with hands on experience with End-End S/4 HANA upgrade, implementation experience (green field/brown field implementation preferable) Resource with good understanding of S/4 upgrade experience covering but not limited to (ECC to S/4 HANA assessments, ATC check understandings, mandatory changes, understand the terms and functionality of remediation, retrofit, automation testing tools, S/4 HANA testing experience, data migration, Activate methodology, etc) Resource with good project management expertise (PMP preferred) Sr & strong Onsite Lead (MM/LE) with PMP and S/4 HANA implementation (preferably) Skill Sets SAP HANA SAP Logistics (SD/MM) SAP MM SAP Functional PMP/Agile Certification

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Department: Member Relations and Awards Reports to: Director, Member Relations and Awards Job Type: Full-time - Regular Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles - 8949 Wilshire Summary/Objective: The Specialist, Member Relations, Global Outreach, and Awards Administration supports the Academy's membership and awards processes within the Animation, Documentary, Makeup & Hairstyling, and Short Films branches. This role manages and facilitates Academy rules and eligibility, submission processes for various categories, and provides logistical and administrative support throughout the awards season and Academy membership. Essential Functions of the Job: Support the Director, Member Relations and Awards by managing and facilitating the delivery of required film submission materials for the Animation, Documentary, Makeup & Hairstyling, and Short Film categories. Help with member voting eligibility and viewing assignments for the Animation, Documentary, and Short Film categories. Assist with overall rules and eligibility questions, including but not limited to General Entry and Best Picture. Facilitate the Oscar Qualifying Festival lists and the Short Films Qualifying Festival Selection Committee. Provide logistical support, including Branch Executive Committee meetings, Executive Committee meetings, Task Force meetings, screenings, and public events. Review, proofread, and edit a variety of documents for accuracy, proper formatting, and spelling to ensure consistent output. Collaborate and assist in producing the Oscars Season programming at the Academy Museum. Other duties and special projects as assigned by the Senior Director of Member Relations and Awards. Required Competencies: A bachelor's degree in arts, film media, or a related field is required. 3-5 years of knowledge and professional experience in the awards and/or entertainment industry. Excellent written communication skills and experience drafting email correspondence. Experience in organizing and planning live events. Demonstrate high-level knowledge of key film industry players, films, and trends. Able to work and meet deadlines under pressure and handle multiple ongoing projects at once. Must be able to learn and work with technical programs and troubleshoot. Demonstrated ability to influence, build relationships, and deliver results in a complex, cross-functional organization. Night and weekend work will be required. Physical Demands: Work events in person. Work Environment: Events may be noisy and crowded. Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture. Hybrid Requirement: All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture. Compensation: The expected base salary range for this role is $25.00 - $26.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.) Benefits: Comprehensive medical, dental, and vision coverage. 15 days of PTO, plus company-paid holidays. Additional time off including summer hours, winter hours, and a cultural floating holiday. Paid sick leave. Paid parental leave. 401k retirement plan with a company match Clean Air Commuter Program Employee Assistance Program through CompPsych Guidance Resources. Wellness benefits through Cigna Healthcare. Free access to 16,000+ online courses through LinkedIn Learning Free Academy membership screenings Free tickets and screenings at the Academy Museum Employee discounts through LifeMart and Working Advantage

Georgia Department of Community Health (DCH) is currently seeking qualified candidates for our next specialist for Employee Training & Development. This specialist will be an active participant in carrying out the team goals to connect employees to learning opportunities, engage employees in being an active participant in their learning journey, and play an important role in the development of programs that are in strategic alignment with the organization's needs, goals, and objectives. This is a hybrid eligible position that reports directly to the HR Manager of Training & Performance, and the performance of these responsibilities may require frequent in- office presence. LMS Administration Serves as primary administrator and point of contact for the enterprise Learning Management System (LMS). Actively identifies and manages stakeholder learning and development needs through assessments, employee interviews, field observations, and other means to optimize the learning experience for learners, supervisors, administrators and content developers. Collaborate with and engage employees by providing Tier 3 technical support managing the team's inbox to include working with agency departments and external vendors to support LMS engagement. Manages the assessment, launch, administration, maintenance, and continuous improvement of all team software and applications. The specialist will engage additional HRIS systems to serve as a primary administrator and subject matter expertise for the Training & Performance Team. Training Coordination Coordinating training activities, processes, projects, and initiatives. Facilitate & host learning experiences to include new employee orientation, live webinars, and team building workshops. Program Support Supports the Manager of Training & Performance with launching and managing professional development programs. Maintains KPI dashboards to monitor programs and provide consult on change management and corrective action where applicable. Organizes and manages key HR projects for program and process improvement to support employee development and performance throughout the enterprise. Other duties may be assigned to assist with team operations and success. MINIMUM QUALIFICAITONS High school diploma/GED and two (2) years of job-related experience in human resources; or one (1) year of experience required at the lower-level HR Spec 1 (HRP020) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. AGENCY SPECIFIC PREFERRED QUALIFICATIONS (Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience): A Bachelor's degree in human resources, Industrial/Organizational Psychology, Adult Education, Public Administration, or Business Administration. Graduate education in these fields of study is a plus. Three (3) to five (5) years in adult education, talent development or related human resources roles and will have a proven track record in implementing effective performance management systems. Exemplary interpersonal and mentorship skills, with the ability to easily interact with all organizational levels Excellent communication, interpersonal, and presentation skills. Strong understanding of engagement principles and best practices. Strong analytical skills and data-driven thinking. Proficient in HR software and Talent Development applications (i.e. Cornerstone LMS, Vyond, Articulate, etc.) Experience with interpreting performance data and statistics Experience administering LMS Systems for Adult Education Ability to explain complex processes and employee development milestones in a clear manner. ADDITIONAL INFORMATION EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health, and childcare spending account. THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. This position is unclassified, and employment is at-will. Candidates for this position are subject to a background check.

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Arizona Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. ESA CALL CENTER SPECIALIST Job Location: Empowerment Scholarship Account (ESA) Section Phoenix Location Posting Details: Salary: $51,500 Grade: 18 Closing Date: Open until filled Job Summary: • These positions are responsible for handling inbound calls, addressing HelpDesk tickets, managing email inquiries, and providing comprehensive assistance on general ESA program inquiries. • In-state travel may be required for this position. Candidates should apply with an ability and willingness to work in-office five days per week and an average of two to three days a month of a rotating remote shift. The rotating remote shift working hours are typically 11am-8pm, Monday-Friday. Job Duties: • Answer inbound calls, HelpDesk tickets, and email inquiries related to the ESA program • Provide thorough and comprehensive assistance for general program inquiries • Accurately document account interactions and maintain detailed records • Responsible for researching and applying all related ESA policies and procedures, statutes, related rules, and escalating concerns when necessary • Collaborate on special projects as assigned Knowledge, Skills & Abilities (KSAs): Knowledge in: • Customer service principles and practices • Proficient understanding of call center technology and software • Applicants must have experience with high volume customer service. Skills in: • Utilizing critical thinking skills and logical reasoning to gather pertinent information • Strong organizational skills with attention to detail • Exceptional verbal and written communication • Active listening and problem-solving • Multi-task and prioritize responsibilities in a fast-paced environment • Proficiency in documentation and record-keeping • Proficient in Microsoft Office suite, specifically Outlook and MS Teams Ability to: • Multi-task and thrive in a fast-paced, performance-driven environment with a high level of accuracy • Work independently • Conduct thorough research and implement ESA policies, procedures, and regulatory guidelines • Communicate and engage with others in a considerate and respectful manner. • Effectively answer inbound calls, HelpDesk tickets, and email inquiries promptly • Capability to collaborate with team members and efficiently make direct calls to appropriate personnel • Identify and escalate notable concerns or issues • Occasionally participate in special projects and initiatives Selective Preference(s): • Preference will be given to those applicants with an associate's degree or higher, and/or who have knowledge of the ESA program (statutes, rules, and regulations), and/or are bilingual in Spanish. Pre-Employment Requirements: Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: • Affordable medical, dental, life, and short-term disability insurance plans • Top-ranked retirement and long-term disability plans • Ten paid holidays per year • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years • Sick time accrued at 3.70 hours bi-weekly • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Deferred compensation plan • Wellness plans Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. To submit your resume, click the "APPLY NOW" button below. Having trouble applying for this position? Email ********************** or call ************** for assistance.

DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support. CALL CENTER SPECIALIST- CHILD ABUSE AND NEGLECT HOTLINE JOB LOCATION: This office is located in downtown Phoenix. POSTING DETAILS: Current shifts available are 3rd shift only, requires working weekends to support our team during peak demand times. Please note that Monday to Friday positions are not available. Thursday-Sunday 9:15 PM -7:45AM; Tuesday, Thursday-Saturday 9:15 PM -7:45AM (both shifts with +10% rate differential); State mandatory hands on training, which is M-F 8:30- 5pm regardless of shift hired for, includes: classroom training, shadowing and mentoring. This hands on training lasts approximately 6 weeks. Once hands on training is successfully completed the new hire will be informed when they can start their permanent shift. Grade 17; Open Until Filled; Applications Reviewed Daily WHO ARE WE? At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day. Becoming a Hotline Specialist can be a life-changing event! If you have a passion to help children in need, DCS is the place for you. Together we can make a difference through service! Step Increases Hotline Specialists are eligible for incremental pay increases as follows: Upon successful completion of the Arizona Department of Child Safety, 22 week CORE training program $22.59/hour One year of Arizona Department of Child Safety Specialist service $24.11/hour Two years of Arizona Department of Child Safety Specialist service $25.96/hour Three years of Arizona Department of Child Safety Specialist service $27.66/hour If you're good at what you do, you can work anywhere. If you're the best at what you do, come work at DCS! WHAT DOES A CALL CENTER SPECIALIST DO? The essential job functions for a DCS Specialist - Intake require processing calls and written concerns of alleged child abuse and neglect which include, but are not limited to, the following: Screen concerns of alleged child abuse and neglect. Conduct comprehensive phone interviews, information gathering and research. Determine if concerns meet statutory criteria as a DCS Report for investigation. Write qualitative narratives. Perform detailed data entry. Respond to the needs of the public in a professional manner free of judgment or bias. Utilize a laptop or desktop computer, the department's computer system, and call center applications. Adhere to scheduled shift, breaks and lunch times. Complete all data entry and finalization of work prior to leaving for the day. Input non-abuse correspondence regarding children currently in the custody of DCS, and other general inquires. Cross-report criminal offenses to law enforcement; Cross-report to other state or local agencies that have investigative or licensing authority when DCS does not; Cross-report to other state, tribal or county child protection agencies when DCS does not have statutory authority. When business needs exist, work in excess of 40 hours, which may include days, nights, weekends, and holidays. WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL? Knowledge of: Federal and State child protection laws; normal child development stages; potential effects of cultural differences on parenting; impacts of substance abuse, mental health, domestic violence, and poverty on families; roles and responsibilities of courts, law enforcement, hospitals, schools, mental health agencies, and other entities that serve children and families; physical and behavioral indicators of abuse, and neglect; conflict resolution techniques; statewide community resources; Microsoft Office Suite - Outlook, Word, PowerPoint, and Teams and call center applications. Skill in: Active listening; Demonstrating sensitivity to others' needs, perspectives, experiences, and cultures; Making crucial time sensitive decisions independently and with accuracy; Using technology with high proficiency; Typing at least 45 words per minute; Critical thinking and reasoning; Adapting interview techniques based on the caller's needs; Responding calmly and effectively during high stress situations. Ability to: Work on-site in a busy call center environment handling emotionally stressful matters; understand DCS policies, procedures, standards, and practices; manage conflicting priorities under time constraints and high workloads; recognize indicators of abuse, and neglect; communicate effectively; perform phone interviews while simultaneously inputting documentation into the department's management information system; be thorough, precise and accurate when completing work; Write clear, intelligible, and professional narratives; and respond to the needs of the public in a professional manner free of judgment or bias. WHAT ARE THE REQUIREMENTS FOR THE CALL CENTER SPECIALIST? Bachelor's or Master's degree must be earned from an institution accredited by an agency recognized by the U.S. Department of Education. Applicants that are recommended for hire will be required to provide the awarded/conferred transcripts to confirm the degree. Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service; one year of social service or behavioral health preferred. Department of Public Safety Level One Fingerprint Clearance Card During the first 22 weeks of employment required in person training in Midtown Phoenix involving overnight stays, if necessary, every other week. Selected candidates must be able to pass a written exam, background investigation and DCS Central Registry check. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). THE STATE OF ARIZONA OFFERS GREAT BENEFITS AND PERKS! WE OFFER: • Paid sick leave • Paid annual leave • Ten paid holidays per calendar year • Health, dental and vision insurance • Flexible Spending Account • Health Savings Account • Arizona State Retirement System Savings (ASRS) • Employee and Dependent Life insurance • Long-term and short-term disability insurance • Deferred compensation plans • Wellness incentive program • Employee discount program for higher education, products and services • Education Savings - AZ529 • Employee Assistance Program Bi-Lingual Stipend DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments. For a complete list of benefits provided by The State of Arizona, please visit our benefits page RETIREMENT: Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously). CONTACT US: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Minimum Qualifications Bachelor's degree. Two years of administrative or business management experience is required. Additional administrative or business management experience may substitute for the required college education on a year-for-year basis. Must possess a Driver's License. Recruitment Notes This is a compliance-based role in the Contracts Management division for Miami-Dade County Parks, Recreation and Open Spaces department. This position will focus on financial compliance, insurance compliance and background check compliance. This position will also draft solicitations for new and replacement contracts. The work location for this position is the Hickman Building, 275 NW 2nd Street Miami, FL 33128.

Minimum Qualifications Bachelor s Degree. A minimum of three years of progressively responsible experience in analyzing, interpreting data, documenting, and supporting process improvements for business operations that may include implementing technology initiatives. Additional related experience can substitute for the required education on a year-to-year basis. Recruitment Notes This a professional position in the Business Architect Unit of the Department of Regulatory and Economic Resources' Administrative Services Division that will report to one of the RER Strategic Business Implementation Manager positions to support the supervisory chain and stakeholder operations with understanding business needs and the development of actionable requirements for the design of business solutions. The incumbent is also responsible for supporting the Business Architect Unit teams with testing and validation of business solutions.

Minimum Qualifications Bachelor's degree. One year of administrative or business management experience. Must possess a Driver's License. Additional administrative or business management experience may susbtitute for the required college education in a year for year basis. Must possess a Driver License. Recruitment Notes This position supports the oversight of fleet and capital assets for the Parks, Recreation, and Open Spaces Department. Responsibilities include managing fleet unit procurement, tracking vehicle warranties, coordinating bid solicitations for construction equipment rentals, and conducting annual inventory reviews for fleet and capital assets. The role also performs random audits on non-capital assets and monitors deleted assets at the auction lot. Proficiency in Excel, Word, Outlook, and SharePoint, along with strong verbal and written communication skills, excellent organization, and the ability to work well as part of a team.

Applicants who previously applied to JC-480386 will not need to reapply as your application will be considered for this vacancy. CVIS personnel perform routine inspections on commercial type vehicles to determine compliance with weight, size, registration, safety and equipment requirements. Inspect and test all types of commercial vehicle brake systems for compliance with the vehicle code and other applicable laws and regulations. Operate scales, detect overweight vehicles, weigh and obtain pertinent information and refer violations to an enforcement officer for action. Prepare accurate inspections report forms documenting all mechanical defects and driver qualification deficiencies, examine driver qualification cards and papers, registration, manifest, bills of lading, shipping papers and access various databases to determine compliance. You will find additional information about the job in the Duty Statement. Working Conditions * This facility is operational 24 hours a day, 7 days a week. Scheduling is consistent with the Bargaining Unit 12 contract and meets the requirements for an alternate workweek. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * COMMERCIAL VEHICLE INSPECTION SPECIALIST Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500689 Position #(s): ************-940 Working Title: Commercial Vehicle Inspection Specialist (CVIS) Classification: COMMERCIAL VEHICLE INSPECTION SPECIALIST $4,102.00 - $5,332.00 A $4,662.00 - $6,121.00 B New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: San Bernardino County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Mountain Pass Joint Point of Entry (875) 100779 Bear Road Nipton, CA 92364-9700 The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. * The position(s) require(s) Medical Clearance prior to being hired. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/25/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Paula Hessler P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations CHP-Classification & Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits * The MPJPOE is located within Inland Division in San Bernardino County on Interstate 15, 7 miles south of the Nevada stateline. Employees are authorized to live in the greater Las Vegas Region. * Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: Paula Hessler ************** Hiring Unit Contact: Sergeant Rico Reyes ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-500689) and/or position number ************-940 on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. **************************************************************** Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The award-winning Las Vegas-Clark County Library District is seeking two Scheduling Specialists to join our Programming and Venues Services Department. One position will be based at and assigned to the Windmill Library, while the other will be based at the Windmill Service Center and serve as a District-wide floater, supporting programming needs across all branches. The District-wide position will require travel throughout the District, while the Windmill Library-based position may require occasional travel as needed. GENERAL SUMMARY Under the general supervision of the Regional Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for performing clerical work in the scheduling and coordination of assigned venues and conducting oversight to successfully execute routine programs, special events, and exhibits. Description of hours and wages: The pay range for this position is $26.73 to $35.83 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a part-time (24 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Wednesday, October 22, 2025. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around November 5, 2025. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration 3. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 4. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 5. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 6. Approves online customer facility use requests of meeting rooms. 7. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 8. Prepares, and completes a variety of forms, documents, and other paper work. 9. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 10. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 11. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 12. Provides orientation to customers and explains the proper use of facility and equipment. 13. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 14. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 15. Creates and sets up displays that enhance library programs, events and other offerings. 16. Cleans up after programs when necessary. 17. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 18. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 19. Maintains a safe environment for both customers and staff. 20. Updates content on the Library District website for upcoming Programming and Venues Services programs. 21. Plans, prepares, and executes community events to promote the Library District. 22. Builds and sustains relationships with Library District community partners. 23. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 24. Perform any other related duties and responsibilities as assigned. Qualifications Education and Experience: High School diploma or GED equivalency required. License, Certificate, or Requirements: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Physical Requirements: Essential and marginal functions may require regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. Tasks are performed in an office setting with occasional local travel. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Pay Range USD $26.73 - USD $35.83 /Hr. Position Type Part-Time Category Programming and Venues Services (PVS) Job Location Windmill Library Location : Address 7060 W. Windmill Lane

ATTORNEY GENERAL (DEPT OF LAW) COLLECTOR SPECIALIST Posting Details: Salary: $49,500 - 58,658 Grade: 19 Closing Date: Open Until Filled Job Summary: The Arizona Attorney General's Office Civil Litigation Division/Bankruptcy and Collections Enforcement Section is seeking a Collector Specialist to collect debts owed to agencies throughout the State through pre-litigation collection efforts and by recommending to attorneys cases for review for lawsuit and post-judgment remedies. Remote Options: This position may be eligible for Remote Work two days a week. Job Duties: This position will be responsible for conducting skip tracing and other research for both individual debtors and business debtors, and for communicating with debtors and others interested parties to collect the debts owed. It will also be responsible for the review and recommendation to approve / disapprove installment payment plans, disposition of outstanding accounts, liens, wage garnishments and other actions. It will be responsible for accepting and the drafting of offers-in-compromise, and the recommendation to approve / disapprove the offer. This position will also compile information and draft periodic reports and correspondence to be given to the Division Director, other Office management, and attorneys. Knowledge, Skills & Abilities (KSAs): • Knowledge of concepts, terminology, principles, and procedures of American law. • Knowledge of legal processes such as summons/complaints, judgment debtor exams, writs of execution, liens, and garnishments. • Knowledge of advanced skip tracing and research methods and procedures. • Knowledge of alternate courses of prelitigation and litigation action for the collection of delinquent monies and seizure of properties. • Knowledge of complex financial statement analysis and mathematical calculations. • Knowledge of the use of statutes, codes and other legal resources. • Skill in analyzing skip trace results and other research to determine appropriate collection enforcement, prelitigation or through litigation. • Skill in authoring original letters, emails and other correspondence and communication with accuracy, professionalism and clarity. • Skill in communicating and negotiating with debtors. • Skill in using information from statutes, court decisions, legal documents, and related records. • Skill in analyzing and determining optimal solutions to problems and complex cases. • Skill in analyzing and making recommendations or decisions based on complex financial statements and mathematical calculations. • Skill in analyzing and authoring justifications for accepting/denying settlement offers and payment contracts. • Ability to speak in a professional, articulate, and concise manner with debtors and all interested parties. • Ability to obtain desired results working independently and using advanced problem-solving skills. • Ability to manage workload and case prioritization to maximize results. • Ability to demonstrate and use good judgment to determine optimal collection techniques to advance cases to completion and to properly manage of confidential matters. Selective Preference(s): The ideal candidate will have five or more years of experience as a collector working in the legal profession with experience in traditional collection methods, litigation and post-judgment remedies. Preference will be given to candidates with knowledge of legal processes and the ability to collect a wide variety of debt. Pre-Employment Requirements: • Travel may be required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically. • All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Attorney General's Office offers a comprehensive benefits package to include: Student Loan Assistance Sick leave Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) Vacation with 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS). • Please note, enrollment eligibility will become effective after 27 weeks of employment. Contact Us: If you have any questions, please feel free to contact Human Resources at ************** or email us at ***********************. During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at ************** or via e-mail at ***********************. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: **************, Fax: **************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

will be in our Finance department - APPLY TODAY! Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports. Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed. Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports. Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions. Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function. Minimum Qualifications: High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supplemental Information: *To be considered for this position, you must pass a pre-hire assessment. You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below: Module Time Limit Passing Overall Score Data Entry 3 minutes 6000 Net Key Strokes per hour MS Excel 15 minutes 70% MS Word 15 minutes 70% Math 15 minutes 70% Proofreading 15 minutes 70% ___________________________________________________ TOTAL TIME: 63 minutes *Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen. Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.

The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay. NATURE OF WORK Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers. KEY RESPONSIBILITIES · Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence. · Prepare the information for computer input regarding billings and billing adjustments to accounts. · Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments. · Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints. · Serve as backup cashier as needed. · Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes. · Maintain financial and other reports related to uncollected charges and collections. · Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner. · Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges. · May have preliminary discussion with customers regarding: payment schedules and arrangements · Acquire proper authorization for adjustments to water bills when appropriate · Work effectively with employees, supervisors and the general public · Must be able to work independently within the City's policies and procedures · Operate a variety of general office equipment · Perform other duties as assigned. KNOWLEDGE, ABILITIES AND SKILLS. · Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division. · Considerable knowledge of the principles and practices of public and business administration. · Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts) · Knowledge of public relations · Ability to exhibit excellent customer service skills in a positive and effective manner · Some knowledge of basic accounting principles and bookkeeping procedures, and practices · Some knowledge of the operation of water, sewerage, and waste collection systems · Knowledge of computer operations · Strong attention to detail and accuracy with numbers · Ability to write short emails, memos, and other types of communications · Ability to treat information with confidentiality · Ability to communicate effectively, verbally and in writing · Ability to prepare daily, weekly, monthly reports on revenue collected, as needed · Ability to utilize independent judgement in making decisions concerning a variety of administrative and customer problems EDUCATION · Bachelor's degree from an accredited college or university with a major in Accounting, Finance or Business. EXPERIENCE AND TRAINING · Three (3) years full-time paid experience in accounting, computer operations, utility billing and collections, customer service or the equivalent · Maintaining taxes and databases associated information · Working with computer systems and Excel spreadsheet experience · Related experience can substitute for education on a year-for-year basis PHYSICAL DEMANDS AND WORKING ENVIRONMENT While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit, reach with hands and arms, and taste or smell. The employee is occasionally required to stand, walk and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to daily use a computer, telephone, and keyboard, type equipment for long periods of time. The noise level in the work environment is usually quiet. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.