American Medical Association job in Chicago, IL or remote
Marketing Manager (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This position execute AMA Ed Hub content marketing and personalization plans to drive audience reach and engagement for AMA Ed Hub and support channel growth. Plan and write personalized content marketing efforts ensuring they resonate with audience segments and align with brand guidelines. Establish and continuously improve scalable content marketing workflows, ensuring efficient planning, production, approval, and distribution processes that support strategic goals and cross-functional collaboration. Oversee AMA Ed Hub social media efforts. Analyze content marketing performance and align to SEO best practices to optimize and enhance personalized content marketing initiatives. Collaborate cross-functionally to implement and edit marketing content that elevate brand visibility and achieve key performance indicators, fostering a dynamic digital presence, audience engagement, and loyalty.
RESPONSIBILITIES:
Content Marketing Development
* Develop and manage content marketing plans to drive AMA Ed Hub user engagement and personalization and strengthen brand awareness.
* Write clear, engaging, and brand-aligned marketing copy for web pages, landing pages, emails, and personalized campaigns. Edit, proofread, write metadata and update content directly within a Content Management System (CMS).
* Create and manage the Ed Hub content marketing calendar to ensure personalized, relevant, and timely delivery.
* Optimize copy and metadata for SEO (Search Engine Optimization), GEO (Generative Engine Optimization) and accessibility to enhance organic search performance of all personalized content marketing written or edited.
* Manage ongoing content audits to ensure relevant value propositions and educational packages are clearly communicated to core segments within appropriate channels.
* Independently track and analyze content performance using Google Analytics, Search Console, SEMRush or similar analytics tools and provide ongoing recommendations to ensure increase platform performance, engagement, new users conversions, retention, re-engagement, and loyalty.
* Oversee social media planning, content management, and performance optimization.
Editing and Writing Copy
* Create and adapt copy for personalized and data-driven lifecycle marketing efforts, including customer journeys, automated emails, and targeted web experiences.
* Manage copywriting and editing of high-quality marketing copy across a range of digital and print channels, including webpages, mobile apps, banner ads, blogs, ad hoc emails, flyers, and newsletters. Ensure brand consistency and clarity across all assets and alignment with AMA Ed Hub guidelines and standards.
* Manage social media editorial calendar.
* Write, edit, and fact-check social media and other web content marketing and/or promotional assets; edit existing web pages to properly message content to drive traffic growth.
* Develop, maintain and improve content marketing operations, including guidelines, SOPs, workflows, and editorial standards.
* Provide recommendations for content and social media process improvements and guidance on latest social media trends/best practices.
Staff Management
* Lead, mentor, and provide management oversight for staff
* Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment
* Responsible for developing staff knowledge and skills to support career development
May include other responsibilities as assigned
REQUIREMENTS:
* Bachelor's degree in marketing, Journalism or related Communications discipline required, with concentration in digital writing/editing, marketing and digital content publishing strongly preferred.
* Minimum 5+ years' experience with content marketing and social media planning, writing and editing for web and social media platforms (short and long form) required.
* Experience in people management preferred.
* Demonstrated experience with a Content Management System (CMS) such as WordPress, Sitecore, Adobe Experience Manager (AEM) or Drupal and ability to use HTML/CSS are required.
* Demonstrated experience with SEO/SEM and Google Analytics required with platforms such as SEMRush, Brightedge or similar.
* Demonstrated experience upholding brand standards and editing to AP style.
* Strong knowledge and experience with content marketing planning, digital marketing, content design and UX principles and technical skills of working within a content management system preferred.
* Proficient with social platforms, Microsoft Office products and Adobe Creative Suite. Health care experience is a plus.
* Ability to think conceptually and create cross-links with related content across the website and familiarity with print and digital communications integration.
* Detailed-oriented and exceptionally organized individual with proven ability to meet deadlines and with excellent communications skills (written and verbal) able to excel in a matrixed and fluid environment.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
$85.7k-113.5k yearly 41d ago
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Lead Policy Analyst (Hybrid)
American Medical Association 4.3
American Medical Association job in Chicago, IL or remote
Lead Policy Analyst Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Lead Policy Analyst on our Health, Science & Ethics team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role provides expertise and support to the Director, Science and Drug Policy and the Health, Science, and Ethics team on scientific and policy issues related to technology, drug policy, and scientific developments in medicine and public health. Responsible for leading policy and report development; monitor and interpret development in science and technology that impacts physicians, patients, and the health of the public. Collaborate on developing tools and educational resources for physicians, providing scientific/technical support for the core activities of the AMA.
RESPONSIBILITIES:
AMA Policy Development, Research, and Support
* Develop AMA policy positions on a wide array of scientific and technology topics as needed, with particular accountability for drug shortages, personalized medicine, and medical devices
* Identify and evaluate emerging areas of health sciences and technologies for their potential impact on the health system and patient care; and support AMA Advocacy activities related to legislative and regulatory proposals in these areas
* Consult scientific literature and other research-based instruments in order to conduct evidence-based assessments and develop peer-reviewed publications
* Foster and maintain effective relations with external organizations, including government agencies, private organizations, and state and specialty medical societies
* Represent AMA and present at various meetings or coalitions, as requested
* Support the AMA's Council on Science and Public Health, Board of Trustees, House of Delegates, and Senior Management by developing scientific health policy reports, reviews and position statements
* Provide staff support at AMA House of Delegates meetings, including implementing House actions, attending briefings and corresponding with other organizations
Programmatic Support
* Collaborate with other divisions or programs in the Health, Science and Ethics Unit and across the AMA to provide programmatic support where directed
* Provide advice and counsel to AMA members, staff, and the public on subjects related to science, technology and public health issues that impact physician practice and the health and wellness of patients, including emerging areas with the potential to impact clinical practice or health system resilience
* With subject matter expertise, contribute to the development of AMA tools, resources, and educational modules related to public health
* Propose and execute AMA programs and resources that require a science and technology focus to enhance physician knowledge and support public health
May include other responsibilities as assigned
REQUIREMENTS:
* Advanced degree (MS or PhD) in relevant biomedical field required. Health sciences degree is highly desirable.
* 7+ years of experience in policy development, with a strong foundation in a health-related, government, or academic setting.
* Must demonstrate substantive knowledge of science-based topics and their relevance to clinical care, as well as direct experience working with drug policy.
* Experience with and understanding of the scientific method and its applications in the development, implementation, and evaluation of evidence-based policies, including regulatory structures and activities is expected.
* Ability to conduct literature searches and science-based assessments and to write sound scientific reports on a wide variety of science and public health-based topics and issues is essential.
* Effective planning and organizing skills are a necessity, along with the ability to handle multiple projects simultaneously.
* Demonstrated analytical, evaluative and critical thinking skills, and the ability to work independently.
* Ability to distill and aggregate information on emerging areas in science to inform organizational prioritization and response.
* Excellent interpersonal skills, including ability to interface effectively with people of varying disciplines, background, and expertise and working within a team environment.
* Some travel is required.
This role is an exempt position, and the salary range for this position is $97,920 - $129,540. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here
For questions or additional information about this position, please contact Kendall Stearns, Recruiter, via email.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
$97.9k-129.5k yearly 27d ago
Orthopedic Advance Practice Provider
AHS Vista 4.0
Waukegan, IL job
Vista Medical Center is seeking an experienced and compassionate Advanced Practice Provider (APP) to join our Orthopedic Team. The ideal candidate will bring expertise in the evaluation, diagnosis, and management of musculoskeletal conditions, working closely with our orthopedic surgeons to deliver high-quality, patient-centered care. This role offers the opportunity to provide comprehensive clinical services, patient education, and procedural support within a collaborative healthcare environment.
Key Responsibilities
Conduct patient assessments, including physical exams and diagnostic evaluations of musculoskeletal conditions.
Diagnose, treat, and manage a wide range of orthopedic conditions.
Collaborate with orthopedic surgeons in developing and executing surgical and non-surgical treatment plans.
Perform diagnostic and therapeutic procedures as appropriate.
Assist in pre-operative and post-operative care, including patient education, monitoring recovery, and managing complications.
Provide follow-up care for orthopedic surgery patients, including rehabilitation planning and progress monitoring.
Order and interpret diagnostic tests (e.g., x-rays, MRIs) and contribute to treatment recommendations.
Educate patients and families on treatment options, post-surgical care, and recovery expectations.
Partner with multidisciplinary teams to ensure optimal patient outcomes.
Qualifications
Master's degree or higher from an accredited Physician Assistant Studies (PA) or Nurse Practitioner (NP) program.
Current license to practice in the state of Illinois.
Strong clinical knowledge in orthopedic care and musculoskeletal health.
Excellent communication skills and ability to work collaboratively with patients, families, and healthcare teams.
Why Join Vista Medical Center?
At Vista, we are dedicated to providing compassionate, patient-centered care to our community. You'll be part of a supportive team that values professional growth, collaboration, and delivering exceptional outcomes for our patients.
$61k-113k yearly est. 60d+ ago
EMS Educator
AHS Vista LLC 4.0
Waukegan, IL job
Job Description
Responsibilities:
Develop, implement and conduct EMS education programs.
Maintain records and documents.
Monitor and participate in performance improvement activities.
Develop multiple learning tools and activities to meet student needs.
Complete program schedule for each program including but not limited to topic, appropriate objectives, and instructor and reading materials.
Requirements:
Graduation from an accredited school of nursing or from an approved U.S. Department of Transportation EMT- Paramedic Training Program.
Three years of critical care experience.
Current licensure as a paramedic or RN in the state of Illinois.
Licensed IDPH lead instructor within 1 year of employment.
Basic Life Support for Healthcare Providers - CPR certification required.
Must obtain the following certifications within 3 years of employment:
BLS Instructor
ITLS Instructor
ACLS Instructor
PALS Instructor
$46k-62k yearly est. 6d ago
Radiologist
AHS Vista 4.0
Waukegan, IL job
Vista Medical Center is seeking a highly skilled and detail-oriented Radiologist to join our medical team. The ideal candidate will be responsible for interpreting diagnostic imaging studies, consulting with referring physicians, ensuring patient safety, and maintaining high-quality standards in radiologic services. This position plays a crucial role in diagnosing and guiding treatment plans for a diverse patient population.
Key Responsibilities: Image Interpretation & Diagnosis:
Analyze and interpret X-rays, MRIs, CT scans, ultrasounds, fluoroscopy, and other imaging studies.
Provide accurate and timely diagnostic reports to referring physicians.
Identify abnormalities, diagnose medical conditions, and recommend additional testing or treatment when necessary.
Consultation & Collaboration:
Work closely with referring physicians to discuss imaging findings and treatment recommendations.
Offer expert advice on the most appropriate imaging modalities for various clinical conditions.
Participate in multidisciplinary case discussions and tumor boards as needed.
Patient Care & Safety:
Adhere to radiation safety protocols to protect patients and staff.
Communicate imaging procedures to patients and address any concerns.
Monitor patients for adverse reactions during contrast-enhanced imaging studies.
Quality Assurance & Compliance:
Ensure high standards of image quality and diagnostic accuracy.
Maintain compliance with hospital policies, HIPAA regulations, and accreditation standards.
Engage in quality improvement initiatives and participate in peer review programs.
Supervision & Training:
Provide oversight and guidance to radiologic technologists.
Support the education and training of medical students, residents, and healthcare staff.
Stay current with advancements in radiology through ongoing professional development.
Procedure Performance (if applicable):
Conduct image-guided procedures, including biopsies, drain placements, and other interventional radiology techniques.
Administer contrast agents and ensure appropriate patient monitoring.
Qualifications:
Medical Degree (MD or DO) with a specialization in Radiology.
Board Certification or eligibility in Diagnostic Radiology.
Valid state medical license and ability to obtain hospital privileges.
Strong analytical, diagnostic, and communication skills.
Experience in interventional radiology is a plus but not required.
Experience in Breast Procedures (Preferred)
Experience in Interventional Radiology (preferred)
$176k-267k yearly est. 60d+ ago
Hospital Receptionist
AHS Vista 4.0
Waukegan, IL job
As the Hospital Receptionist at our front desk, you will be the first point of contact for patients, visitors, and vendors. Your primary responsibility will be to greet and assist visitors in a courteous and professional manner. Additionally, you will handle incoming phone calls, schedule appointments, and perform various administrative duties to support the efficient operation of the hospital.
Responsibilities:
Greet and welcome patients, visitors, and vendors in a friendly and professional manner.
Answer phone calls promptly and direct them to the appropriate department or individual.
Maintain a clean and organized reception area.
Assist with administrative tasks such as filing, faxing, scanning, and copying documents.
Ensure compliance with hospital policies and procedures.
Handle sensitive and confidential information with discretion.
Requirements:
High school diploma or equivalent.
Proven experience as a receptionist or in a similar role, preferably in a healthcare setting.
$27k-32k yearly est. 14d ago
Food Service Worker
AHS Vista 4.0
Waukegan, IL job
The Food Service Worker provides basic food preparation, service and sanitation for all service areas as scheduled.
Responsibilities:
Follows all FDA, State, and departmental guidelines as they apply to food handling, storing, serving, plate presentation, portion, recipes, and temperature log maintenance.
Uses appropriate items and stores them properly.
Completes catering assignments as directed.
Uses proper food handling techniques. Uses protective equipment properly, and exercises proper hygiene and hand-washing technique.
Serves food at the proper temperature, in accordance with regulatory requirements. Rotates product as required.
Provides accurate dietetic patient meal service through contact with patients and the Nursing Services, working with the appropriate Food Service staff. Processes all diet orders received within 30 minutes of verification.
Prepares daily menus and production records within department guidelines. Updates patient menus as changes occur. Correctly sorts and assembles menus to ensure smooth operation of the patient tray line.
Properly inspects and stores items. Insures that foods are held/stored at proper temperatures. Labels, dates and rotates products according to departmental policies.
Completes general cleaning and sanitation in work area. Maintains a clean and organized work area, including sanitation pails. Maintains supply of, and properly uses and stores chemicals and towels. Immediately cleans up or reports spills. Completes ware-washing and dishwashing correctly. Disposes of trash correctly.
Uses equipment correctly and safely. Reports safety issues and equipment malfunctions to a supervisor immediately.
Completes all work within allotted time allowances, with consideration given for fluctuation of volume and staffing. Allocates time to meet occasionally changing production, service, or menu changes. Completes required documentation accurately (portions, temperatures, etc).
Attends departmental meetings as required, and keeps current with hospital postings.
Performs other duties as assigned.
Requirements:
High school graduate or equivalent preferred.
After brief training, ability to demonstrate correct use of work-related chemicals, supplies, tools and equipment.
Knowledge of kitchen safety.
$23k-29k yearly est. 14d ago
Manager, Communications
AHS Vista 4.0
Waukegan, IL job
Vista is seeking an experienced Communications Manager to oversee daily communication operations across the organization. This role is responsible for the provisioning, installation, configuration, operation, and maintenance of all telecommunications systems, hardware, software, and related infrastructure. The Communications Manager will also oversee the Communications Call Center and support system-wide communication stability, quality, and performance.
Essential Job Functions Culture & Professional Standards
Demonstrate full commitment to Vista's Community Cares Program and uphold the AIDET communication method.
Model Vista's Standards of Behavior including Attitude, Appearance, Communication, Responsiveness, Safety Awareness, Service Recovery, and Sense of Ownership.
Comply with all organizational, departmental, and regulatory standards.
Participate in meetings, in-services, and training programs to maintain compliance and professional growth.
Support strategic initiatives and operational changes; seek ongoing opportunities for professional development.
Communications Operations & Management
Manage the Communications Call Center and administer the Physician Answering Service.
Oversee project and vendor management across multiple Vista locations.
Perform system administration of all PBX and voicemail systems across the organization.
Provide detailed problem resolution and review, analyze, and approve communication-related billing and contracts.
Perform Phone Operator duties as needed and maintain technical documentation and standard operating procedures.
Configure, test, and install telecommunications hardware and software.
Conduct quality control, system diagnostics, and stability checks across the telecommunications architecture.
Respond promptly to telecommunications issues, outages, and service disruptions.
Identify opportunities to improve efficiency and system performance.
Supervisory Responsibilities
Direct supervision of Communications Operators.
Internal & External Interactions
Internal: Daily interaction with hospital staff at all levels.
External: Regular interaction with patients, physicians, vendors, the general public, families, and visitors.
Equipment Used
Telephone systems, PBX console, computers, telecommunications software, voicemail programming tools, and Infortel call detail systems.
Working Environment & Physical Requirements
Frequent sitting, walking, standing, bending, and carrying/lifting up to 50 lbs.
Occasional pushing of equipment up to 300 lbs.
Must be able to see with corrective eyewear and hear clearly with assistance.
May be exposed to infectious diseases, emergencies, crisis situations, and irregular work hours.
May require wearing protective equipment.
Bloodborne Pathogens Exposure: No routine exposure.
Minimum Qualifications Education
Bachelor's Degree in Communications or a related field.
Experience
Minimum 5 years of communications experience in a call center and/or answering service environment.
Advanced technical knowledge of telecommunications systems.
Experience performing PBX and basic voicemail administrative functions, including ACD programming.
Demonstrated ability to troubleshoot software and hardware issues and recommend improvements.
Strong multitasking and organizational skills.
Ability to write clear technical instructions.
Ability to work professionally and collaboratively with staff, physicians, and vendors.
Specialized Skills
Proficiency with PC systems, PBX consoles, voicemail programming, communication systems, and call tracking tools.
Customer/Patient Age Groups Served
Must be able to provide appropriate support to all age groups served by the department.
Licensure/Certification
None required.
$63k-85k yearly est. 18d ago
Medical Illustrator I (Hybrid)
American Medical Association 4.3
American Medical Association job in Chicago, IL or remote
Chicago, IL (Hybrid) The Journal of the American Medical Association (JAMA), published continuously since 1883, is an international peer-reviewed general medical journal. JAMA is a member of the JAMA Network family of journals, which includes 11 specialty journals and JAMA Network Open. The JAMA Network provides access to the research, reviews, and opinions shaping the future of medicine.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Medical Illustrator I (Hybrid) on our Scientific Publications team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This role supports the creation of accurate and effective medical and scientific illustrations, data displays, and visual materials for JAMA and JAMA Network print and online publications. This role collaborates with authors and editorial/ production staff to produce publication-ready visuals that meet established quality, technical, and stylistic standards.
RESPONSIBILITIES:
Medical Illustration
* Creates original illustrations and data displays for scientific articles, Patient Pages, and Medical News in collaboration with authors and JAMA and JAMA Network editorial and production staff.
* Assists in evaluating submitted illustrations, data displays, and photographic content for accuracy and suitability for publication.
* Helps conduct research as necessary for conceptual development of illustrations and data displays.
* Assists in coordinating activities with copyediting, graphics production, proofreading, and electronic media units.
* Performs technical prepress preparation of illustrations, photos, and data displays for print and online publication.
Editorial Graphics Team Support:
* Provides administrative and production support, including image database maintenance, editing illustrations for repurposing, and stock image research, purchasing, and processing.
* Completes other tasks and projects as assigned, including updating design elements for JAMA and JAMA Network print and online publications.
May include other responsibilities as assigned
REQUIREMENTS:
* Bachelor's degree required, master's degree strongly preferred in medical illustration from a medical illustration program accredited by the Council on Accreditation of Allied and Health Education Programs or Certification in Medical Illustration (CMI) from the Board of Certification of Medical Illustrators required.
* Prior experience preferred in illustration, graphic design, or related visual communication work preferred.
* Excellent drawing skills required. Must be able to visualize spatial relationships, anatomy, and the human figure accurately.
* Strong research skills required.
* Previous academic and/or professional exposure to scientific concepts, including understanding of anatomy, genetics, molecular biology, and biochemistry required.
* Proficiency in Adobe Creative Suite (Photoshop, Illustrator) required.
* Experience in 3D modeling in MAXON Cinema 4D and Pixologic ZBrush preferred.
* Experience with medical journal editorial content, design, and publishing preferred.
* Strong skills in typography and layout preferred.
* Excellent interpersonal, oral, and written communication skills required, including demonstrated ability to collaborate with authors and editorial staff to develop illustrations.
* Ability to work independently on multiple projects under tight deadlines with attention to detail required.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $60,588.00 - $80,416.80. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
$60.6k-80.4k yearly 8d ago
Patient Sitter
AHS Vista 4.0
Waukegan, IL job
Vista Medical Center is seeking a dedicated and compassionate Patient Sitter to provide close observation of patients in order to ensure a safe, clean, and supportive environment. The Patient Sitter works closely with the nursing team to promote patient comfort, safety, and satisfaction while upholding our standards of excellence.
Responsibilities include, but are not limited to:
Maintain continuous visual observation of assigned patients; never leave a patient unattended unless directed by a nurse.
Receive verbal reports from caregivers regarding patient needs, conditions, and special precautions.
Follow nurse instructions for patient mobility and redirection strategies.
Accompany patients for tests or procedures when required; remain within arm's length unless otherwise directed.
Observe patient behavior and promptly communicate changes or concerns to the nursing staff.
Support patient comfort and maintain a safe, orderly environment.
Respond to unit needs and emergencies as directed, including assisting as a runner or in patient transport.
Communicate respectfully and professionally with patients, families, and staff.
Accurately document observations and notify the RN of any significant behavioral or clinical changes.
Comply with hospital policies, privacy standards, and infection control measures.
Perform other duties as assigned.
Qualifications
Education: High School Diploma or GED required
Experience: Previous patient care experience preferred, but not required
Skills:
Strong communication and interpersonal skills
Basic computer literacy
Ability to respond effectively in emergency situations
Commitment to teamwork and patient-centered care
Certification/Licensure: Current Basic Life Support (BLS/CPR) certification required
Working Conditions
Frequent walking, standing, bending, and lifting (up to 50 lbs).
May be exposed to infectious diseases and require use of protective equipment.
Must be able to see with corrective eyewear and hear clearly (with assistance if needed).
Occasional irregular hours, on-call, and call-in support required.
Travel to other Vista Health sites may be required.
Why Join Vista Medical Center?
At Vista, we are committed to creating a supportive and inclusive culture where every team member is valued. We offer:
Career growth and development opportunities
A strong culture of teamwork and service excellence
A chance to make a real difference in the lives of patients and their families
Apply Today!
Join our team at Vista Medical Center and help us deliver compassionate, high-quality care to our community.
$19k-26k yearly est. 12d ago
Sr Business Analyst (Hybrid)
American Medical Association 4.3
American Medical Association job in Chicago, IL or remote
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr Business Analyst (Hybrid) on our Publishing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This position works as a solutions consultant with business partners to understand their business needs, investigate options and prepare requirements for all systems solutions. Convey the future direction of systems and the impact of those systems on the clients' business. Analyze and document descriptions of user needs, including business process, workflows, data flows, use cases, and other requirements. Design program specifications, including the functions and steps required to develop or modify the platforms to meet end-user requirements. Partner with developers and other team members in the testing cycle of the systems solutions. Assist in the estimation process and implementation of the systems solutions. Present solutions and provide training and documentation on them
RESPONSIBILITIES:
Business Analysis
Develop specifications for solutions that fulfill business requirements for projects of medium size and complexity through requirements analysis, design, and work estimation.
Coordinate and lead requirement review sessions.
Provide clarification to requirements and use cases to the Developers.
Assure that all products, requirements, and design deliverables adhere to design and usage consistency, maintaining standards including conducting Users Acceptance Testing and Product verification with the business users.
Solutions Improvements
Work as a solutions consultant and present how solutions fulfill business requirements.
Provide training and documentation on solutions to operations team and ensure proper usage and SOPs are developed to utilize new features and functions.
Work with the designated team lead to provide Tier 2 system support to end-users.
Heavy participation in technology life cycle management to ensure long-term maintainability of systems and reduce risk of technology obsolescence.
Work with developers to manage, and handle ‘break-fix' issue resolution efforts including functional, performance, and integrating testing.
Perform root-cause analysis to determine underlying problems and makes recommendations for short and long-term solutions.
Assist in proper validation to ensure that issues are resolved in a timely manner.
Relationship Management
Work with various developers on all testing cycles related to the system solutions. This includes, but is not limited to, the creation of overall test plans, detailed test cases, execution and coordinated execution of the test plans, and coordinating the execution of the user acceptance testing.
Report project status regularly to team lead.
Recognize and identify potential areas where existing procedures require re-engineering, or where new ones need to be developed.
Raise all concerns, issues, and risks to management.
Share intellectual knowledge and mentor other development team members.
Enhance professional and technical knowledge through participation in informal and formal training sessions.
May include other responsibilities as assigned
REQUIREMENTS:
BS or BA degree in computer science or relevant experience required. MS or MBA degree is strongly desired.
Minimum of 5-7 years of experience with analysis and problem definition state-of-the-art information systems and technology as it pertains to business applications and processes. Experience in evaluating new technology and how it can improve business processes.
Must have experience documenting complex business systems problems and be able to provide recommendations and research of industry trends, business products, performance analysis, feasibility, and cost ramifications.
Excellent organizational and communication skills, with strong strategic thinking, and attention to detail. Strong interpersonal and customer relationship skills required.
Detail-orientated individual with strong problem solving analytical, and interpersonal skills. Ability to coordinate and mentor teammates by instruction and example.
Ability to express complex business concepts effectively, both verbally and in writing. Prepares written business documents that are coherent, grammatically correct, and professional.
Ability to collaborate and work with other departments/organizations well.
Ability to work long hours, when necessary, to travel, attend educational events, and to meet with vendors and high-level business leaders.
Seeks and participates in development opportunities above and beyond required training expectations.
Proactively initiates develop, and maintains effective relationships with internal and external team members to achieve results.
Demonstrated ability to be highly productive in a fast-paced team environment.
Technical Requirements:
Ability to create full system test plans. Ability to execute testing cycles, both system and performance. Ability to work closely with Business Users for all User Acceptance Testing. Ability to produce test scripts for automation purposes.
Practical knowledge, experience and exposure to HTML, CSS, JSON, XML, and Web Analytics Software (Google Analytics, Google Search Console) is preferred.
Minimum of 5 years of experience in business systems requirements analysis, including use case analysis, workflow and data flow modeling, and software design in a client/server or web environment with object modeling tools.
Strong leadership skills including the ability to influence while leveraging good judgment, tact, and a good developer of people.
Relevant 5 to 7 years of experience working in Systems & Integrating testing process.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
$85.7k-113.5k yearly 18d ago
Ultrasound Tech
AHS Vista 4.0
Waukegan, IL job
About Vista Medical Center:
Vista Medical Center is a leading healthcare provider committed to delivering high-quality, patient-centered care to our community. Our team is driven by innovation, compassion, and excellence, and we are proud to offer advanced diagnostic imaging services that support accurate diagnoses and effective treatments. Join our dedicated professionals and be part of a supportive environment where your expertise makes a real difference.
Position Summary:
Vista Medical Center is seeking a certified Ultrasound Technician to join our Imaging Services team. The successful candidate will perform a wide range of diagnostic sonographic procedures with precision and care, ensuring the highest level of patient safety and comfort. This is an excellent opportunity to grow your career in a modern facility that values collaboration and continuous improvement.
Responsibilities:
Perform high-quality ultrasound examinations in accordance with physician orders and department protocols.
Operate ultrasound equipment effectively, maintaining image quality and equipment functionality.
Prepare and position patients for exams while providing clear communication and emotional support.
Work closely with radiologists to review images and provide technical impressions when appropriate.
Maintain accurate, timely, and complete patient records.
Ensure compliance with hospital policies, HIPAA regulations, and infection control standards.
Participate in departmental quality assurance and continuing education activities.
Qualifications:
Completion of an accredited Diagnostic Medical Sonography program.
ARDMS certification required (with at least one specialty such as OB/GYN, Abdomen, or Vascular).
Current BLS certification.
Minimum of 1 year of clinical ultrasound experience preferred; new graduates welcome to apply.
Strong organizational skills with attention to detail and image quality.
Professional, compassionate demeanor with excellent communication skills.
Why Join Vista Medical Center?
Competitive salary and shift differentials
Comprehensive medical, dental, and vision benefits
Generous PTO and holiday schedule
Retirement savings plan with employer match
Tuition assistance and professional development
A collaborative team environment with advanced imaging technology
$82k-97k yearly est. 60d+ ago
Central Supply Tech
AHS Vista LLC 4.0
Waukegan, IL job
Job Description
Vista Medical Center is seeking a detail-oriented and organized Supply Coordinator to support our patient care units and departments. This role is responsible for ensuring that supplies are adequately stocked and maintained, contributing to the smooth functioning of clinical areas.
Responsibilities:
Handle inquiries and prioritize incoming orders.
Prepare and package various kits, instruments, and equipment.
Count, monitor, and maintain supply PAR levels for assigned units.
Use computer systems to maintain CSPD inventory stock.
Assemble and deliver orders to clinical areas.
Restock supply rooms to ensure that items are readily available.
Requirements:
High school diploma or equivalent (preferred).
Strong organizational and time management skills.
Ability to work independently and handle multiple tasks.
Good communication skills and ability to prioritize tasks efficiently.
If you're a motivated individual with a passion for supporting healthcare teams, we'd love to have you join our team! Apply today to be part of Vista Medical Center.
$33k-40k yearly est. 10d ago
Medical Assistant
AHS Vista LLC 4.0
Waukegan, IL job
Job DescriptionAbout Vista Medical Center
At Vista Medical Center, we are committed to providing compassionate, high-quality care to the communities we serve. Our team is dedicated to operational excellence and a culture of service built on our Qssentials Standards of Excellence, ensuring that every patient experience reflects safety, responsiveness, and genuine care.
Job Summary
The Medical Assistant plays an essential role in supporting our physicians and clinic operations by performing both administrative and clinical tasks. Responsibilities range from scheduling appointments and managing patient records to taking vital signs, assisting with procedures, and performing blood draws-all while ensuring patients receive safe, efficient, and high-quality care.
Key Responsibilities
Administrative Duties
Schedule appointments and maintain accurate patient records in the EMR (Athena).
Answer phones and process documentation according to HIPAA standards.
Manage billing, coding, and insurance documentation.
Clinical Duties
Greet and prepare patients for examinations.
Take and record vital signs, patient histories, height, weight, and other intake details.
Perform blood draws, injections, EKGs, and routine laboratory tests.
Assist in minor surgical procedures and operate diagnostic equipment under physician supervision.
Clean and sterilize instruments, monitor inventory, and order supplies as needed.
Customer Service & Teamwork
Deliver excellent patient service by demonstrating the Qssentials Standards of Excellence: Safety, Attitude, Responsiveness, Privacy, and Communication.
Collaborate with physicians, nurses, and other staff to ensure smooth clinical operations.
Respond promptly and professionally to patient and family concerns.
Other Responsibilities
Maintain patient confidentiality and comply with regulatory standards.
Participate in ongoing education, skills training, and performance evaluations.
Travel to other Vista Health sites or provide on-call support, as needed.
Qualifications
Education: Diploma from an accredited Medical Assistant program.
Certification/Licensure: Certified Medical Assistant (CMA) required; BLS certification required.
Experience: Previous experience as a medical assistant preferred; new graduates welcome.
Skills:
Knowledge of medical terminology.
Experience assisting with minor surgical procedures preferred.
Strong communication and organizational skills.
Ability to provide care to patients of all ages.
Work Environment
Frequent standing, walking, and light lifting (0-50 lbs); occasional bending, squatting, and twisting.
Exposure to infectious diseases and other clinical risks; protective equipment provided.
Must be able to see with corrective eyewear and hear clearly with assistance if needed.
Why Join Vista Medical Center
Comprehensive Benefits Package - Health, Dental, and Vision Insurance, 401(k), and more.
Career Development - Opportunities for training, growth, and advancement.
Supportive Culture - Work in an inclusive, team-oriented environment where your contributions matter.
Apply Today
If you're a motivated, compassionate professional looking to make a difference, we'd love to hear from you. Join Vista Medical Center and be a part of a team that values excellence, teamwork, and exceptional patient care.
$33k-39k yearly est. 1d ago
Director of Support Services
AHS Vista LLC 4.0
Waukegan, IL job
Job Title: Director of Support Services
Facility: Vista Medical Center Department: Support Services Employment Type: Full-Time Exempt Status: Exempt Reports To: Executive Leadership
About Vista Medical Center
Vista Medical Center is a community-focused healthcare organization committed to delivering high-quality, compassionate care to the communities we serve. As part of Vista Health System, we strive to create a safe, welcoming environment for patients, families, visitors, and staff by upholding strong values of service excellence, respect, accountability, and teamwork. Our non-clinical support services play a critical role in enhancing the overall patient and visitor experience.
Job Summary
The Director of Support Services provides strategic leadership and operational oversight for key non-clinical service departments, including Communications/Telephone Operations, Housekeeping/Environmental Services, Central Supply, and Front Desk/Guest Services. This role ensures high-quality, efficient, and customer-focused support services that contribute to a safe, welcoming, and well-organized environment for patients, visitors, staff, and physicians.
The ideal candidate is an experienced leader with strong operational, financial, and people-management expertise who is passionate about service excellence and continuous improvement.
Essential Job Functions
Demonstrates commitment to Vista Medical Center's Community Cares Program and Standards of Behavior, including consistent use of AIDET communication.
Provides overall leadership, direction, and accountability for assigned support service departments.
Develops and implements policies, procedures, and service standards to ensure operational excellence and regulatory compliance.
Collaborates with executive leadership and department leaders to align support services with organizational goals.
Oversees departmental budgets, staffing models, productivity metrics, and cost-control initiatives.
Ensures compliance with quality, safety, infection-control, and regulatory standards.
Leads, coaches, and develops managers and supervisors to foster accountability, teamwork, and service excellence.
Monitors key performance indicators (KPIs) and drives continuous improvement initiatives.
Coordinates staffing coverage and workflow to ensure uninterrupted operations.
Serves as a point of escalation for service-related concerns or operational issues.
Supports emergency preparedness and operational continuity planning.
Participates in organizational committees and performance improvement initiatives.
Promotes a positive customer service culture focused on responsiveness, professionalism, respect, and service recovery.
Complies with all organizational policies, procedures, and education requirements.
Minimum QualificationsEducation
Bachelor's degree in Business Administration, Healthcare Administration, Hospitality Management, or a related field preferred.
Experience
5-7 years of progressive leadership experience in support services, operations, or facilities-related management.
Experience overseeing multiple departments and managing managers/supervisors required.
Skills & Competencies
Strong leadership, communication, and interpersonal skills.
Proven ability to manage budgets, staffing, and operational workflows.
Knowledge of service quality standards, safety practices, and regulatory requirements.
Ability to effectively manage emergencies and crisis situations.
Strong organizational, problem-solving, and decision-making abilities.
Working Environment & Physical Requirements
Combination of sitting, walking, and standing throughout the workday.
Occasional bending, lifting, carrying, pushing, and pulling (up to and exceeding 50 lbs).
Exposure to infectious and contagious diseases may occur.
Interaction with patients of all age groups under various circumstances.
Irregular hours, on-call, and call-in responsibilities may be required.
Personal protective equipment may be required.
Additional Requirements
On-call and call-in support is required, which may include coverage at other Vista Health System locations.
Travel to other Vista Health sites may be required.
Age Groups Served
Neonatal, Pediatric, Adolescent, Adult, and Geriatric populations.
Certification/Licensure
Not required.
Benefits
Vista Medical Center offers a competitive benefits package designed to support the health, financial security, and well-being of our team members, which may include:
Comprehensive medical, dental, and vision insurance
Retirement savings plan with employer contribution
Paid time off (PTO) and paid holidays
Life and disability insurance
Tuition assistance and professional development opportunities
Opportunities for career growth within Vista Health System
Benefits eligibility and offerings are subject to plan terms and employment status.
Legal Disclaimer
This job description is not a contract of employment. Vista Medical Center reserves the right to modify job duties and responsibilities as business needs require.
$84k-123k yearly est. 1d ago
Pharmacist
AHS Vista LLC 4.0
Waukegan, IL job
The Pharmacist provides comprehensive pharmaceutical services to both inpatients and outpatients. This role is responsible for preparing and dispensing prescribed medications and counseling healthcare providers and patients regarding medication usage, interactions, dosages, indications, and potential side effects. The Pharmacist ensures safe, effective, and compliant medication management in accordance with organizational policies and regulatory standards.
Essential Job Functions
1. Community Cares Program / Standards of Behavior
Demonstrates a strong commitment to the Community Cares Program and actively participates in all related initiatives. Utilizes the AIDET communication method when interacting with customers. Consistently exceeds expectations by adhering to the organization's Standards of Behavior, including Attitude, Appearance, Commitment to Co-Workers, Communication, Customer Waiting, Privacy, Responsiveness, Safety Awareness, Service Recovery, and Sense of Ownership.
2. Compliance and Professional Development
Complies with all organizational, departmental, and regulatory standards. Follows established policies, procedures, and professional standards. Participates in staff meetings, in-services, and educational activities. Accepts instruction and feedback and adapts behavior accordingly. Supports Vista Health strategic initiatives and operational changes. Engages in self-appraisal to assess performance goals and career development. Maintains current professional knowledge through continuing education, seminars, meetings, and review of current literature.
3. Medication Order Processing and Patient Care
Processes medication orders accurately and efficiently. Demonstrates knowledge and skills necessary to provide age-appropriate care across the lifespan. Assesses patient data and interprets relevant clinical information to identify patient-specific medication needs. Accurately enters medication orders into the pharmacy system and dispenses the correct medication in compliance with department productivity standards. Compounds and prepares medications not available in ready-to-use form, including IV solutions and extemporaneous medications. Completes medication profiling to ensure accurate Medication Administration Records. Applies therapeutic interchanges, interventions, and non-formulary processes as appropriate to ensure safe and effective medication therapy. Documents all interventions accurately and provides medication information and counseling to patients and healthcare providers.
4. Supervision of Pharmacy Technicians
Provides functional supervision of pharmacy technicians to ensure assigned duties are completed accurately, safely, and in a timely manner. Reviews medication orders and IV preparations completed by pharmacy technicians.
5. Audits and Controlled Substances
Completes all assigned audits, including controlled substance audits, by established deadlines.
6. Other Duties
Performs all duties in a safe and approved manner to prevent injury. Completes special projects in a timely and professional manner. Maintains confidentiality of all information. Remains receptive and adaptable to change. Performs other duties as assigned.
Supervision Exercised
Functional supervision is exercised over pharmacy technicians.
Internal Interactions
Regular interaction with nursing and laboratory staff on a daily basis and with information systems staff on a weekly basis.
External Interactions
Frequent interaction with physicians and patients on a daily basis and periodic interaction with the general public.
Working Environment & Physical Requirements
This position involves a combination of sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, carrying, and pushing, with varying frequency.
Must be able to lift and carry up to 50 lbs; occasional lifting over 50 lbs may be required.
May be exposed to infectious or contagious diseases.
May handle emergency or crisis situations.
May be subject to irregular hours and on-call requirements.
May be required to wear protective equipment as necessary.
Visual, Hearing, and Other Requirements
Must be able to see with corrective eyewear
Must be able to hear clearly, with assistance if necessary
Bloodborne Pathogen Exposure: Periodic exposure
Minimum Qualifications
Education:
Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree from an accredited college of pharmacy.
Experience:
No prior experience required.
Specialized Skills:
Ability to perform computer data entry.
Age of Patients Served:
All ages (neonatal through geriatric)
Licensure & Certification
Current licensure as a Registered Pharmacist by the Illinois Department of Professional Regulation is required.
$103k-128k yearly est. 15d ago
Food Service Cook
AHS Vista LLC 4.0
Waukegan, IL job
Job Description
The ideal candidate will be responsible for preparing and cooking a variety of dishes, ensuring high standards of food quality and presentation. The Cook will work closely with the kitchen staff to maintain a clean, organized, and efficient kitchen environment.
Responsibilities:
Prepare and cook a variety of dishes according to established recipes and standards.
Ensure that all food is cooked and presented to the highest quality and taste.
Maintain cleanliness and organization of the kitchen, including proper storage and handling of ingredients.
Adhere to food safety and hygiene regulations, including proper handling and storage of food items.
Collaborate with other kitchen staff to manage and coordinate kitchen operations effectively.
Monitor inventory levels and assist with ordering and stocking supplies as needed.
Handle special dietary requirements and accommodate customer requests when possible.
Assist in menu planning and development, including suggesting new recipes and seasonal items.
Maintain a positive and professional attitude while working in a fast-paced environment.
Requirements:
High school diploma or equivalent
Proven experience as a Cook or in a similar culinary role.
Knowledge of cooking techniques, ingredients, and food safety practices.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Culinary degree or relevant certification is a plus.
$34k-41k yearly est. 1d ago
Nurse Practitioner or Physician Assistant Internal Medicine
AHS Vista 4.0
Waukegan, IL job
We are seeking a highly skilled and compassionate Nurse Practitioner (NP) or Physician Assistant (PA) to join our healthcare team. The NP/PA will work collaboratively with physicians and other healthcare professionals to provide high-quality, patient-centered care.
Responsibilities:
Exam patients.
Order labs, imaging.
Prescribe medications.
Requirements:
Nurse Practitioner
Master's Degree in Nursing.
Graduate of an accredited Nurse Practitioner curriculum.
Certification/Licenses
National certification as a nurse practitioner by one of the following certifying bodies:
American Academy of Nurse Practitioner (AANP)
American Nurses Credentialing Center (ANCC)
Advance Practice Registered Nurse License through the State of Illinois Department of Financial and Professional Regulations.
Current State of Illinois Controlled Substance License and Current State of Illinois DEA.
BLS Certification.
OR:
Physician Assistant
Graduate of an accredited physician assistant curriculum.
One year of experience in health care setting preferred.
Certifications/Licenses
Certification by passing the Physician Assistant National Certification Exam (PANCE).
Licensure to practice in the State of Illinois, Control Substance License and DEA License.
BLS Certification.
$97k-130k yearly est. 60d+ ago
Dir II Administrative Operations (Hybrid)
American Medical Association 4.3
American Medical Association job in Chicago, IL or remote
Director of Administrative Operations (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Director of Administrative Operations (Hybrid) on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As the Director of Administrative Operations, you will ensure delivery of outstanding customer service and the development of operational requirements, process and technology that provide essential customer service outcomes. As a member of the AMAI leadership team and advisor to the GVP and General Manager of AMAI, identify and execute business-wide initiatives to set AMAI direction including new products, customer acquisition, and growth. This position requires a deep understanding of the overall operations of a life/health insurance company and must be well versed on the regulatory and contractual requirements that impact the life and health insurance industry.
RESPONSIBILITIES:
Staff Management and Leadership
* Oversee hiring, training, and performance management for Administrative Operations management team and their customer service (call center), claims, and operations teams
* Facilitate and oversee the performance management process including setting department and individual goals, performance reviews, development plans and corrective action
* Create a culture and processes to deliver a comprehensive and seamless service experience to all customers measured by satisfaction survey KPIs
* Oversee education, coaching and training including systems, processes, contract interpretation, and industry issues (such as HIPAA, Fraud, Unfair Claim Settlement Practices)
* Prepare department budgets and operate within budget expectations
Process Oversight and Improvement
* Continually improve the customer experience by evaluating and redesigning system and business processes to enhance operational efficiency, increase productivity and drive engagement
* Support new product opportunities by assessing operational feasibility of supporting the product, and identifying and creating workflow process and system requirements
Compliance
* Accountable for compliance with regulatory, legal and contractual requirements, enforcing effective policies and procedures that comply with state and federal insurance regulation
* Function as the Subject Matter Expert on insurance company guidelines, including an in-depth understanding and ability to interpret and apply insurance contract provisions to business processes, carrier manuals and procedures, and standard insurance industry business practices
* Review and respond to escalated issues - complaints to regulators and AMA/AMAI executives
Relationship Management
* Liaise with insurance carrier partners, TPA clients and vendors to ensure AMAI meets administrative obligations
* Provide support for all internal and external audits.
* Function as AMAI liaison for interactions with the AMA Facilities Management Department
REQUIREMENTS:
* Bachelor's Degree is required. In business administration or related field, preferred.
* 10+ years of experience heading up an insurance operations team in a life and/or health insurance company, large brokerage or third- party administrator, required.
* Experience must include customer service, underwriting/certificate issue, life/health claims adjudication, contract interpretation and compliance, training and business requirement development; Life, Disability, Medicare Supplement product experience, required
* Proven success facilitating progressive organizational change and development
* Utilize a strong mentoring, coaching, and influencing style to engage and lead across all levels of the organization; leads effective training programs to support compliance and customer service
* Knowledge of customer service and call center processes; insurance administration and claims systems
* Directly manage relationships with TPA clients, management team of insurance company partners and vendors that support business operations
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $152,939-$206,519. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
$72k-90k yearly est. 4d ago
Patient Care Tech (Med/Surg)
AHS Vista 4.0
Waukegan, IL job
Available Shifts:
Day Shift: Part Time
Night Shift: Full Time, Part Time
Vista Medical Center is seeking a dedicated Patient Care Technician (PCT) to join our Medical/Surgical Department. As a PCT, you will provide direct patient care and support nursing staff in delivering high-quality care to our patients. This role is ideal for compassionate individuals who thrive in a fast-paced hospital environment and are committed to patient well-being.
Key Responsibilities:
Assist patients with daily living activities, including bathing, dressing, feeding, and mobility.
Monitor and record vital signs, intake/output, and report any changes to nursing staff.
Provide basic wound care and assist with medical procedures as directed.
Ensure patient comfort and safety by responding to call lights and patient needs promptly.
Assist in maintaining a clean and organized patient environment.
Transport patients and specimens within the hospital as needed.
Collaborate with nurses and healthcare teams to ensure seamless patient care.
Qualifications:
High school diploma or equivalent required.
Certified Nursing Assistant (CNA) certification preferred.
BLS (Basic Life Support) certification required or obtained within 30 days of hire.
Previous hospital or clinical experience preferred.
Strong communication, teamwork, and patient service skills.
Why Join Vista Medical Center?
Competitive pay and benefits package.
Supportive and collaborative work environment.
Opportunities for career growth and professional development.
A chance to make a meaningful impact on patient lives every day.
$34k-41k yearly est. 60d+ ago
Learn more about American Medical Association jobs
Zippia gives an in-depth look into the details of American Medical Association, including salaries, political affiliations, employee data, and more, in order to inform job seekers about American Medical Association. The employee data is based on information from people who have self-reported their past or current employments at American Medical Association. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by American Medical Association. The data presented on this page does not represent the view of American Medical Association and its employees or that of Zippia.
American Medical Association may also be known as or be related to AMA, AMERICAN MEDICAL ASSOCIATION, American Medical Assn, American Medical Association and American Medical Association Inc.