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American Psychiatric Association jobs in Baltimore, MD

- 34 jobs
  • Executive Assistant to CEO

    American Psychiatric Association 4.4company rating

    American Psychiatric Association job in Washington, DC

    Job Details American Psychiatric Association HQ - Washington, DC $78000.00 - $90500.00 SalaryDescription The American Psychiatric Association is seeking an experienced Executive Assistant to provide executive level support to our CEO and Medical Director. This role provides detailed calendar management, domestic and international travel management, drafting and management of executive correspondence/emails, agenda development, meeting logistics and minutes, tracking of deliverables, and research to support APA initiatives. The goal of the Executive Assistant is to ensure the CEO and Medical Director has a seamless daily schedule and that both short and long-term projects are carried out to timely completion. The individual selected for this role must have experience managing multiple projects and responsibilities, navigating complex issues, and working with minimal supervision. The ideal candidate will be exceptionally organized, detail oriented, possess strong technology skills, and proactive with a natural ability to thrive in a professional and team-oriented environment. Experience supporting c-suite executives, ability to act as a liaison between leadership, staff, members, and the public will be important. Exceptional interpersonal, oral and written communication skills, and the ability to diplomatically manage confidential and sensitive issues are crucial to be successful in this position. DUTIES & RESPONSIBILITIES Provides executive level administrative and logical support in the implementation of projects and responsibilities related to the APA and external organizations. Organizes all aspects of the CEO and Medical Director's schedule, including in-house and local meetings, conference calls, out of town and international meetings, etc. Manages all travel logistics, both domestic and international travel, necessary visas and travel documents Prepares travel folders and related meeting materials, including briefing documents in time for review and comment prior to the meeting. Works closely with the Special Advisor, Projects to coordinate day-to-day support for the CEO Office and support for APA Officers, as needed. Conducts research in support of APA initiatives for the CEO Office. Works closely with APA staff to ensure timely provision of back-up and informational materials relevant to CEO and Medical Director meetings, projects and initiatives. Works closely with counterparts of organizations on which the CEO and Medical Director is a Board member. Maintains certification and licensure documents and CME records for the CEO and Medical Director, as requested. Updates CEO and Medical Director's Curriculum Vitae and biography, as needed. Drafts routine correspondence and responds to internal and external requests on behalf of the CEO. Disseminates written communication follows up with APA division chiefs and staff for appropriate follow-up. Schedules and provides logistical support to the CEO and Medical Director for in-house meetings. Works with appropriate APA staff to schedule external meeting sites. Drafts and distributes internal meeting agendas, takes minute notes, and tracks follow-up action items, as needed. Drafts PowerPoint presentations for internal and external meetings. Prepares meeting registrations for external meetings and processes registration material. Prepares Divvy expense reports, check requests, and reimbursement requests on behalf of the CEO and Medical Director following travel, meetings, etc. Maintains records of honorarium for end of year tax purposes. Processes and monitors allied organization memberships/dues. Processes subscriptions, book orders, etc. May service on cross-organizational committees. May plan small conferences. Performs other duties as assigned. COMPETENCIES The Executive Assistant's performance on these duties and responsibilities will be measured using the following competencies: SCOPE & IMPACT Performs tasks that significantly impact the CEO Office and require the ability to gather, organize, verify, compose, and/or analyze established concepts, policies, and procedures to complete several multistep functions. Responsible for specific daily activities for a body of work or publication Demonstrates proficiency in the use of specialized skills and techniques. Success is frequently measured by completing a complex set of tasks and demonstrating complex and nuanced individual and group work environment behaviors. COMPLEXITY, PROBLEM SOLVING & DECISION-MAKING Exercises judgment to choose a work method/procedure and to schedule tasks appropriately to meet guidelines. Must demonstrate sound decision-making in a range of situations. Has authority to make decisions relevant to day-to-day operations. Identifies complex problems and issues. Designs and implements solutions with management approval. Recognizes out-of-scope problems and escalates them to the appropriate level. RELATIONSHIP MANAGEMENT & AUTHORITY Relationships span levels internally and externally and center on collaborative work efforts. Has regular contact with outside partners and organizations. Has extensive contact with management, staff, and colleagues across departments to identify, learn, explain, and report on key issues, trends, and challenges. Uses diplomatic skills to obtain trust, cooperation, and understanding in order to resolve more complex problems. May represent the organization as a liaison to APA governance and other external coalitions and audiences with guidance from supervisor. ORGANIZATIONAL KNOWLEDGE Demonstrates a full understanding of the work or project team's relationships and responsibilities within the department. Demonstrates a thorough working knowledge of policies, procedures, and terminology of the related department. Demonstrates a working knowledge of the governance functions of APA. Qualifications REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS BA/BS preferred with at least 5 years of relevant experience. APA accepts demonstrated relevant work experience as substitute for degree requirements. Experience in health care administration and/or membership associations is preferred. Highly proficient in Microsoft Office Suite including Word, Excel, and PowerPoint. Highly organized with ability to prioritize, multitask and take initiative. Possess strong attention to detail and ability to follow through. Excellent written and oral communication skills. Excellent interpersonal skills, tact and diplomacy with the ability to work with all levels of management. Ability to work under pressure, meet multiple deadlines and troubleshoot and problem solve. Ability to maintain confidentiality, exercise discretion and sound judgment. Experience working with Boards of trustees. EOE, including disability/vets Salary-$78,000-$90,500
    $78k-90.5k yearly 60d+ ago
  • Manager, Publishing Workflow

    American Psychiatric Association 4.4company rating

    American Psychiatric Association job in Washington, DC

    Job Details American Psychiatric Association HQ - Washington, DC $85600.00 - $106300.00 SalaryDescription The Manager, Publishing Workflow is responsible for 1) coordinating closely with vendors and consultants, along with the Director, Digital Technology, and Director, Books Editorial to develop and maintain digital first workflows that affect editorial and production of books. 2) Overseeing standards for the production of books in BITS XML for digital publication. 3) Reviewing all digital books content output of XML and other formats supplied by vendors and maintaining the integrity of validated structured content. 4) Designing interior text of most publications. 5) Serving as primary point of contact for vendor in maintaining quality of output and ensuring workflows meet the needs of editorial staff. 6) Coordinating prepress/production aspects of assigned projects, maintaining schedules and deadlines to ensure timely publication and creating and ensuring graphics standards for Books Department publications, including laying out pages using specialized desktop typesetting software. 7) Working closely with Senior Editors throughout the production process and producing final reproduction-quality pages or electronic files. 8) Archiving all computer files for completed projects. 9) Designing book covers (or managing cover design process with in-house staff and outside designers). DUTIES & RESPONSIBILITIES Work as a key player in managing how our content evolves from editorial process to final delivery in print and digital forms. Bridge communication and workflow between editorial, prepress, print production, and digital/web teams, acting as the central point of contact for content handoffs. Develop expertise in the editorial digital workflow process to become the main point of contact for the production platform vendor, to effectively troubleshoot XML-compatibility issues with the production platform and with InDesign. Develop, implement, and refine efficient processes for content repurposing and delivery, ensuring optimal asset utilization across print, web, and other digital platforms. Manage the preparation, optimization, and delivery of all assets for both high-resolution print and web-ready formats, including the structuring and transformation of XML for various outputs. Collaborate closely with external vendors, managing relationships to ensure timely, high-quality, and cost-effective production. Troubleshoot technical issues related to file compatibility, color management, digital asset delivery, and XML-based content integration. Ensure brand consistency and rigorous quality control across all print and digital outputs. Stay current with industry trends in prepress, printing technologies, digital publishing, and XML workflows. Project Management and reporting of all aspects of books editorial and production workflow. Continuously monitor progress on platform issues and all projects and report to Director, Publishing Technology. Prioritize workload to ensure that high-priority schedules are met first. Ensure quality standards of all output from vendors is maintained. Ensure that the quality of graphic design elements for multimedia applications is maintained. Promote communication among production, editorial, and publishing technology staff to avoid and resolve composition and manufacturing issues. Develop cover and interior designs and take the primary role in composition of new DSM editions and ancillary products and multimedia products. Provide production support to Associate Director, Digital Platforms to ensure that the department is kept abreast of design and production trends and opportunities. Manage in-house metadata for books used to create records for use by librarians. Manage font and graphics library. Design covers, interior text layout, and other graphic design elements for printed books and multi-media products. Work with the Marketing Department, Editors, and Authors to determine an initial cover concept. Use specialized graphic design software to create an appropriate cover design based on a book's unique content and specifications. Create cover artwork as needed, or coordinate with freelance artists. Assign covers to Production Managers as needed and supervise design process, providing feedback and approval of final design. Solicit and work with outside designers as needed, while managing overall development of the cover and maintaining schedule. Coordinate with the Marketing Department to ensure that book cover copy is supplied on schedule. Incorporate marketing copy and quotes into the book cover design. Circulate the cover to members of the publications group and the Author and respond to their feedback. Create other graphic design elements related to books, packaging materials, and other collateral, such as labels, stickers, and logos. Provide cover images and other design solutions for use in marketing campaigns and book prospectuses. Design and set up typesetting style sheets for the interior of each book, including choosing fonts and other graphic elements to achieve a cohesive discernible layout. Produce cohesive graphic design concepts and multi-media elements needed for published applications. Maintain familiarity with multimedia formats and incorporate design tools for application development as they become available. Use specialized desktop typesetting software and graphic software to lay out pages; coordinate with Editorial on correction passes and indexing; and create figures to produce final reproduction-quality pages and electronic files for manufacturing. Utilize typesetting style sheets to maintain a consistent style throughout the front matter, text body, and index. Coordinate with the Director, Books Editorial to make sure each deadline in the production schedule is met. Determine proper placement of tables and figures within layout. Evaluate quality of submitted figure art for production standards. Use specialized graphic software programs to scan, draw, re-create or otherwise manipulate figures. Edit figures for consistency. Generate Postscript files according to guidelines from the book manufacturer. Provide PDF files, laser proofs, fonts, graphic files, special instructions, and prepress specifications to the book manufacturer. Supervise training of production and editorial staff in platform software and XML workflow. Provide training and support for XML workflow to Production and Book Editorial departments. Provide direct training in typesetting software and design programs. Arrange for third-party training and, in conjunction with Director, Publishing Technology Monitor typesetting and design software developments Perform additional duties as assigned. COMPETENCIES The Manager, Publishing Workflow performance on these duties and responsibilities will be measured using the following competencies: SCOPE & IMPACT Responsible for the daily activities of all aspects of books production workflow. Requires thorough knowledge of typesetting software, design programs, and workflows for electronic deliverables. Success is frequently measured by metrics associated with devising, implementing, and executing strategy to meet assigned targets, and demonstrating defined organizational work environment behavior. COMPLEXITY, PROBLEM SOLVING & DECISION-MAKING Identifies novel and complex problems and issues and considers alternative solutions. Designs and implements solutions with management approval. Recognizes complex problems and escalates them to the appropriate level. RELATIONSHIP MANAGEMENT & AUTHORITY Relationships span levels internally and externally and center on partnering with APA Publishing colleagues, consultants, and vendors. Coordinates and collaborates with colleagues in Acquisitions, Editorial, Production, Marketing, Sales, and other organizations to deliver published titles. Uses diplomatic skills to obtain trust and cooperation to resolve issues and/or non-routine matters, manage projects, or achieve appropriate solutions. ORGANIZATIONAL KNOWLEDGE Demonstrates a general knowledge of APA Publishing's processes, relationships, and responsibilities as well as the interactions within the organization. Qualifications REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS BA/BS and at least 5-7 years of relevant experience and/or sufficient relevant work experience Proven experience in prepress and digital content management Demonstrated experience with XML. Knowledge of specific desktop publishing systems (e.g., InDesign, FrameMaker) and graphics software (Illustrator, Photoshop) necessary, with at least 7 years of experience in editorial production. Experience in managing vendor relationships. Familiarity with content management systems and web publishing platforms. Superior production skills, with careful attention to detail. Ability to work independently to establish priorities and meet deadlines. Ability to maintain a high level of productivity. Excellent communication skills to collaborate with platform vendor, Web site content host, and other vendors. Ability to work well with other members of the editorial team and other APA departments. EOE, including disability/vets
    $85.6k-106.3k yearly 60d+ ago
  • Senior Finance and Operations Team Lead

    American Psychological Association 4.2company rating

    Washington, DC job

    Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA. This position collaborates closely with the Deputy CFO and the Senior Finance and Operations Advisor (SFA) team to ensure the successful execution of assignments by managing timelines, defining key milestones, and coordinating schedules for timely and efficient delivery. The role is also responsible for developing and preparing consolidated operating and program budgets, generating budget-to-actual reports, and presenting comprehensive financial statements to the Deputy CFO and CFO. In addition, the position oversees a portfolio of business units, working closely with unit chiefs and designated staff to provide strategic guidance on core business matters. Key responsibilities include supporting the development of annual budget and preparing reports that support informed decision-making. The role also provides strategic financial leadership on issues affecting both individual units and the broader organization, ensuring alignment with APA policies, timelines, and communication standards. Candidate Requirements: Education: * BA in Accounting, Finance, Business Management, or related field preferred. Experience: * 9+ years of experience working in finance/accounting/business environment, with a degree. * 3+ years of experience, preparing operating and program budgets, budget-to-actual reports, and financial reports. Skills: * Excellent organizational skills, ability to manage and prioritize projects and adjust as needed. * Excellent interpersonal skills, self-starter requiring little supervision and follow-up. * Sound judgment and integrity: trusted to handle sensitive financial information with discretion and professionalism. * Team player with an enthusiastic attitude. * Prior experience working in a non-profit environment is a plus. Computer Skills Required: * Must be proficient in the use of accounting software (Microsoft Dynamics 365 or similar) and budgeting software (BI360/Solver, Planful, Prophix, Vena or similar). * Must be proficient with Microsoft Office and have excellent Excel skills. Responsibilities: * Works closely with the Deputy CFO and the Senior Finance and Operations Advisor (SFA) team to ensure successful completion of assignments by managing timelines, defining key milestones, and coordinating schedules for timely and efficient delivery. * Leads the development and preparation of consolidated operating and program budgets, prepares budget to actual reports, and delivers consolidated financial reports presented to the Deputy CFO and CFO. * Engage and advise the chief and designated business unit staff to develop a budget based on strategic needs. Conduct annual meetings leading up to the budget season to determine the projects and other activities anticipated in the new year. Work with the necessary unit staff to develop a detailed budget for project/activity including staff resources, other personnel resources (temps, consultants, interns, etc.), and non-salary resources including technology expenses, meeting costs, travel, etc. Assist in review and validation of existing revenue and new revenue, if applicable. * Work with chief and designated unit staff on revenue and expense projections for the current year in spring and fall to determine if changes are necessary for unit to meet its annual budget. Assist in developing plans and budget changes, if necessary, based on projections. Communicate with Finance team members to determine if overlap or collaboration is possible to strategically use APA resources. * Review financials monthly for accuracy and conduct review meetings with chief and/or designated unit staff as needed to determine if original projects and activities have changed or new priorities have been identified. Work with designated units to develop a revised budget based on project changes and new priorities that fit within their annual budget. Provide training to unit staff on how to access and understand Accounting generated monthly activity reports. Provide insight or direction on how unit staff can track expenses month-to-month and in real time. * Prepares and presents quarterly financial review package to management (Deputy CFO and CFO), including commenting on variances to budget, forecast and prior year. This includes review of designated unit financial reports to compare YTD budget to actuals and complete variance analysis; review of all material variances for root cause and determine if, based on new information, redeployment of resources is necessary or possible. * Work with unit chief, designated unit staff, and Office of People Engagement (OPE) on hiring new staff and compliance of salary offers with budgeted salaries and OPE policies. Monthly reconciliation of staff positions and budgeted salaries to OPE reports to ensure unit is operating within budgetary guidelines. Also ensure accurate headcount. * Assist designated unit to ensure revenue and expense is appropriately recognized in the accounting system. Ensure that all revenues and expenses conform with APA standard policies. Work as an intermediary between unit and Accounting Office staff to ensure correct application of revenues and expenses. * Works as an intermediary for the chief or designated unit staff with ITS on annual refresh cycle of ITS/hardware & software needs of designated units and developing ITS related operating and capital budgets (when necessary). * Work with designated units to help purchase/procure goods and services based on budget plans and assist in initiating payments as needed. * Work with chief and designated unit staff in an advisory capacity to review and approve necessary contracts for vendors and consultants based on APA Policy, designated unit budget and unit strategic needs. * Work with chief and designated unit staff to advise, review, and sometimes approve various forms of payments through Accounting (expense report, check request form, travel advance request, or other necessary expense forms). Ensure that all requested expenses conform with APA standard policies. Serve as the point of contact for all signature authority changes or updates in assigned units, working with Accounting Office staff to implement workflow revisions. * Annually work with designated units to provide Accounting with necessary year-end accruals of revenues and expenses. Ensures all accruals are accounted for prior to fiscal year close. * Able to make alterations to budget system reports, have full comprehension of existing reports and templates, and structure of data warehouse * Work in accounting system to review transactions, run reports, create journal entries, and edit and/or create new general ledger dimensions. * Other duties as assigned About APA: The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc. Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA's Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming. Application Instructions: Qualified candidates must apply online through APA's applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us. The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law. #LIremote
    $83k-125k yearly est. 11d ago
  • Production Associate

    American Psychological Association 4.2company rating

    Washington, DC job

    Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA. The Production Associate provides critical production, technical, database, and administrative support to the Journals department and under supervision of the Journal Production Manager. The Production Associate is responsible for reviewing and editing manuscripts before sending articles to our composition vendors, invoice processing, processing National Institutes of Health (NIH) forms, performing submission and accepted manuscript data compilation and analysis for internal reporting purposes and maintaining reporting to inform key business questions and contribute actionable insights to internal stakeholders to drive decision making. Education and Experience: * BA, BS or AA degree preferred in Business Administration or related technical field, or, Social Sciences, or English * 3-5 years working experience in a business office environment with at least one year of publishing experience required * Familiarity with APA Style * Ability to effectively work cross-functionally * Strong critical thinking, analytical, and problem-solving skills. Inquisitive and detail oriented * Strong communication and interpersonal skills. Computer Skills Required: * Advanced level: MS Excel, MS Word, Microsoft Outlook, internal databases, and Web browsers * Intermediate level: MS Access, MS PowerPoint and Databases, with ability to learn and increase proficiency Responsibilities: * Daily assessment and processing of all accepted manuscripts (except AP-Handled by Senior Journal Production Editor) for production (requires great attention to detail) * Serve as point person for any related JPCS issues/errors concerning our composition vendors. * Deposit of NIH-funded accepted manuscripts to PubMed Central (PMC) to ensure compliance with NIH policy supporting the account management team * Updating records and compiling/analyzing statistical data for Journals Department Management * Invoice preparation and processing * Daily use of Aries' journal tracking system, Editorial Manager and ProduXion Manager. * Report maintenance and preparation from all production systems * Work with Journals department managers to identify or investigate systems problems or limitations * Manuscript Submissions for ALL Journals report - pull numbers from peer review systems and maintain spreadsheet * Create and maintain documentation for Journals staff for pulling reports * Reporting insights: Present regular and ad-hoc findings and actionable insights to stakeholders in compelling dashboards, reports, visualizations, and presentations. * Annually consolidates the schedules for all journals * Administrative responsibilities (e.g. phone coverage, archiving, and/or provide backup to Journal Production Editors) * Other duties as assigned. About APA: The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc. Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA's Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming. Application Instructions: Qualified candidates must apply online through APA's applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us. The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law. #LiRemote
    $36k-45k yearly est. 21d ago
  • Staff Accountant - Grants

    American Public Health Association (Apha 4.3company rating

    Washington, DC job

    The Staff Accountant for Grants will assist the Association in coordinating and have direct charge of private funding, federal grants cooperative agreements. This position will report directly to the Chief Financial Officer (CFO). The position will in also work with all principal investigators and program managers to ensure the smooth operation and reporting of grants made to APHA. The ideal candidate will bring a solid foundation in nonprofit accounting and financial practices. Responsibilities Support the finance unit in grant financial activities. Support the growth and expansion of grants, cooperative agreements, and contracts as APHA works to diversify and deepen funding relationships with CDC, other federal agencies, non-profit, and private partners. Assist the principal investigators and senior staff in administering grant funds in a manner that provides confidence, monitor required reporting of all funds, and prepare summaries, reports, or other documents. Develop templates and internal guidelines to standardize grant administration activities, track grant proposal from submissions through closeout, and support all project managers activities as need. Key Responsibilities Grant Financial Management Maintain accurate records of grant revenues and expenditures across multiple programs. Ensure compliance with funder requirements, including federal, state, and private grants. Monitor spending to ensure alignment with grant budgets and allowable costs. Provide support to APHA staff on a range of philanthropic and federally funded projects. Reporting Prepare timely and accurate financial reports for funders, program staff, and leadership. Support the development of grant proposals and budget narratives. Monitor and analyze all budget trends and make recommendation for cost control for various grants. Accounting & Reconciliation Record grant-related transactions in accordance with GAAP and nonprofit accounting standards. Reconcile grant accounts and ensure proper allocation of expenses. Cross-Functional Collaboration Prepare grant continuation documentation and compile interim and final progress report Coordinate grant submission applications with principal investigator. Perform other duties as assigned. Qualifications Bachelor's degree in accounting, Finance or related field or nonprofit accounting certificate a plus. Two years accounting experience with non-profit associations. Familiar with fund accounting and donor restricted funds. Excellent organizational and administrative skills. Ability to communicate effectively, orally, and in writing. Strong people skills required to collaborate effectively with staff, APHA members and external vendors. Working knowledge of computers. Proficiency with Microsoft Office, iMIS, Great Plains reporting, and other federal software. Excellent communications skills (verbal and writing). Detail-oriented with a collaborative team spirit. Must be able to work occasional evening and weekend work as job duties or projects requires and travel to staff. APHA-related meetings as needed. Requires occasional lifting and moving to twenty-five pounds. Position is based in downtown DC near several metro stations. Hybrid work environment. Hours: 35 hours a week, full-time, Monday - Friday (daytime). Number of openings: 1. Applicants who meet the requirements and are interested in being considered for this position should submit the following information at: ******************************* Cover letter; Resume; A writing sample; Salary requirement; At least 2 supervisory references and 1 professional reference (name, title, company name and phone number and email). Vaccination Policy: New Hires and Employees must adhere to APHA COVID-19 Vaccination Mandate Policy. CLOSING DATE: Open Until Filled SALARY RANGE: High 60s to low 70s (salary commensurate with experience & job role). APHA offers a competitive salary and excellent benefits. EEO/AA/VETS/DISABILITY. APHA is strongly and actively committed to diversity in its workplace.
    $66k-86k yearly est. Auto-Apply 60d+ ago
  • Manager of Business & Planning

    American Psychological Association 4.2company rating

    Washington, DC job

    Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA. The Manager of Business & Planning role provides financial processing, tracking, reporting, and analysis support for the Business & Planning team, with a primary focus on Digital Solutions and Learning Tool products, as well as the Sales, Marketing, Content Management, and Project Management departments within APA and APA Publications. This position also works to improve sales reporting through automated dashboards and ad hoc reporting via the Salesforce/Aptus CPQ CRM tool. Education and Experience: * Bachelor's degree required in Business Administration, Accounting, or Finance. An MBA is preferred. * A minimum of 10 years' experience managing complex operations and in data gathering/analysis budgeting/finance, and/or business analysis, preferably in a publishing environment * Strong organizational and communication skills, as you will be tasked with regularly communicating financial results and financial variances to senior management and must be able to articulately describe the key metrics/drivers of the business. * 1-3 years of managerial experience preferred. Computer Skills Required: * Intermediate Excel skills (pivot tables, v-lookups, etc.) * Intermediate GL software skills with a package such as Oracle, Business Central preferred * Basic/Intermediate PowerPoint skills * One to two years of experience writing/modifying queries and generating reports out of Salesforce and/or a Configure Price Quote (CPQ) CRM system, or a budget system such as BI360. Responsibilities: * Oversee the Billing operations for the Digital Solutions and Learning tool products. * Collaborates with the Configuration, Pricing, Quoting (CPQ) and Licensing team to ensure CONGA data is accurate and research inconsistencies in the data and offer solutions * Develops and/or improves financial modeling tools and operational metrics for sales and revenue analysis, forecasting across multiple product lines. * Oversee the preparation of a weekly Flash report reporting on weekly database sales, as well as key metrics related to those sales. * Assists in preparing a monthly financial package for management reporting including year- to-date revenue vs prior year and budget, as well as preparing a document outlining key takeaways from the financial results. * Works with IT to consistently improve the reporting metrics and KPI's, particularly out of Salesforce. * Assists the Licensing Department and the Legal Department with managing risk associated with non-standard changes to the database licenses. * Assists in the annual preparation of the Digital Solution and Learning Tools revenue budgets. * Assists in the annual preparation of the Sales, Marketing, Content Management, Project Management, and expense budgets. Works closely with senior management in deriving valid assumptions in building these budgets. * Builds and consolidates a quarterly revenue and expense re-forecast for the aforementioned areas for which this position is responsible. Must be able to analyze large quantities of data, primarily renewal data, make retention estimates, price increase estimates, and be able to provide a solid reforecast upon which business decisions will be made. * Provides various ad hoc reporting as required, including but not limited to sales by vendor, by region, by country, etc. Must be able to manually manipulate large quantities of data to come up with firm estimates of new sales, renewal sales, and cancel rates. * Models and analyzes data to derive useful insights for stakeholders. * Works with Accounting/Finance by validating annual sales for commission purposes and ensures the sales are credited to the correct region and all necessary adjustments are made as necessary. * Builds out Standard Operating Procedures for all financial and reporting tasks * Other duties as assigned. Supervisory Responsibilities: * Hires, trains, coaches, manages and evaluates performance of between 1 to 3 direct reports. * Approves direct reports' timesheets and PTO in HRIS. About APA: The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc. Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA's Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming. Application Instructions: Qualified candidates must apply online through APA's applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us. The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.
    $62k-83k yearly est. 5d ago
  • ITS Operations Planning & Delivery Lead

    American Psychological Association 4.2company rating

    Washington, DC job

    Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA. The ITS Operation Planning and Delivery Lead plays a multifaceted role that blends the responsibilities of a Scrum Master/Agile Coach, Business/Process Analyst, Service Delivery Lead and Project Manager (as needed) across multiple teams. This role acts as a critical bridge between business stakeholders, product owners, IT leaders and technical leads, ensuring alignment, clarity, and successful delivery of technology initiatives. The ideal candidate will lead the planning and execution of IT Services (ITS) Operations initiatives, with a strong emphasis on cloud infrastructure (particularly AWS), automation, observability, and service management. The ideal candidate will lead the planning and execution of Information Technology Services (ITS) Operations initiatives (with a strong emphasis on cloud infrastructure (AWS), automation, observability, and service management) by managing timelines, defining milestones, and driving the end-to-end delivery of business value. Key responsibilities include conducting analysis of requested features, working with Operations teams to set service level agreements (SLA's) and driving automation and continuous improvement objectives. In addition to overseeing delivery, the Lead will help advance Agile maturity across the department by promoting methodologies developed in collaboration with ITS leadership and teams. Key skills for this role include IT Service Management knowledge, strong technical knowledge including working knowledge of cloud technologies (mainly Amazon Web Services), project management, excellent communication and leadership, strategic vision, and the ability to manage resources effectively to ensure high-quality service delivery. Success in this role requires strong facilitation, communication, and analytical skills, along with the ability to work strategically and operationally across diverse teams and complex initiatives Education and Experience Required * Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field * Minimum 8 years of progressive IT experience, with at least 4 years serving in a Scrum Master, Agile Project Manager, or equivalent leadership role within IT Operations teams * Certified Scrum Master (CSM) from Scrum Alliance or equivalent Agile certification is a plus * Demonstrated experience leading Agile practices across multiple teams in complex environments, with a strong grasp of Scrum/Lean principles and other frameworks (e.g., DevSecOps, Kanban, XP, SAFe) and the ability to adapt practices to team and organizational need * ITIL 4 knowledge and certification * Experienced in supporting IT Operations and technical teams through facilitation of backlog refinement, planning sessions, and cross-functional alignment * Skilled in business and process analysis, including eliciting requirements, analyzing features, and translating business needs into actionable development tasks * Passionate about continuous improvement, with a strong track record of contributing to the maturation of process methodology across teams, including quarterly planning, roadmap development, and milestone management and automation of these processes * Strong organizational, analytical, and problem-solving skills, with a demonstrated ability to plan and drive initiatives through successful execution. Able to remain focused and composed in dynamic, fast-paced environments while bringing creativity and structured thinking to complex challenges * Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical audiences. Computer Skills Required * Proficient with Agile backlog management tools, preferably JIRA, including dashboards, reporting, and advanced filtering * Strong experience with collaboration and communication tools such as Confluence, Microsoft Teams, Slack, or similar platforms * Extensive experience with Excel, Word, PowerPoint/presentation software * Experience with cloud technologies, especially Amazon Web Services (AWS). Microsoft Azure experience is a plus. * Understanding of Artificial Intelligence (AI) and Machine Learning concepts is desirable Responsibilities * Lead milestone planning and outcome-focused execution for multiple IT Operations Agile teams and cross-team projects, ensuring deliverables align with strategic objectives and quarterly roadmaps. * Monitor and ensure the achievement of SLAs and KPIs, identify deviations, and drive improvements to enhance service performance and customer satisfaction * Manage end-to-end delivery of ITS Operations initiatives by coordinating timelines, dependencies, and tracking progress through metrics like velocity and burn-down charts to optimize project outcomes. * Prepare for and facilitate Agile ceremonies, including daily huddle, sprint planning, reviews, retrospectives, backlog refinement, and planning poker sessions. * Collaborate with product owners, business stakeholders, and technical teams to refine requirements, evaluate feature requests, and convert functional requirements into well-defined development work. Maintain and prioritize the backlog in JIRA and ensure alignment with Agile standards and business goals. * Identify cross-team dependencies and common issues (e.g., communication gaps, UI consistency), driving proactive resolution and continuous process improvement. * Facilitate release planning by coordinating milestone tracking and contributing analysis to support smooth and predictable ITS outcomes. * Advocate for Agile (ITIL 4 and Scrum) methodologies, promoting continuous improvement and maturing Agile practices across teams and the broader department * Prepare and deliver progress reports, metrics, and visual presentations for ITS leadership and business stakeholders to ensure transparency and informed decision-making * Facilitate end-of-sprint demonstrations and stakeholder engagement sessions to showcase progress and gather feedback for iterative improvements * Stay current with emerging technologies to support the development and delivery of digital and cloud infrastructure, automation, and AI integration. Other Duties as Assigned: * Facilitate process documentation and support the creation and maintenance of technical documentation * Assist with functional testing and contribute to test automation for applications supported by Agile teams * Demonstrate strong initiative and independence by managing priorities, maintaining consistent productivity, and providing regular task updates to ensure deadlines are met About APA: The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc. Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA's Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming. Application Instructions: Qualified candidates must apply online through APA's applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us. The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law. #LIremote
    $70k-90k yearly est. 49d ago
  • Customer Care Center Specialist

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: Customer Care Center Specialist Department: Certification Note: Competitive salary commensurate with customer service experience FLSA: Non-exempt (hourly) Note: Union dues are 1.44% of bi-weekly paycheck The Certification team is looking for a dedicated Customer Care Center Specialist (CCCSP) that functions as an integral member of the American Nurses Enterprise (ANE) Customer Care Center and is primarily responsible for providing real-time first call resolution to incoming customer calls and for responding to customer inquiries received via email. The CCCSP handles calls and emails that impact individual nurses, health care organizations, state/regulatory bodies, and vendors. The CCCSP addresses and resolves questions or issues that include but are not limited to certification/verification, publications, financial transactions, and membership. The CCCSP must be able to work in a fast-paced environment, be able to multi-task, and always maintain calm and efficient demeanor. The CCCSP is the “customer face” of the ANE. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through the power of nurses. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: General Duties: Provides real-time first call resolution for incoming customer calls received via the queue. Average call volume for the Customer Care Center is 80 calls per day. Functions include assisting customers with general website navigation; providing general information on ANE products and services, including available webinars and promotional codes; creating or completing online certification, verification of certification, membership and publications orders; processing credit card payments for a variety of products including payment for balances due; and providing general information regarding statuses of certification, verification, membership and publication orders. Documents all customer interactions in Personify contact tracking and escalate issues according to established processes. Meets service level expectations. Certification and Verification: For certification and verification customers, they provide sensitive and accurate certification information to high-stakes customers including state boards of nursing, credentialing companies, and employers of certified nurses, according to clearly defined processes within the certification work unit. Is responsible for conducting in-depth research of detailed financial receipt inquiries from verification customers and providing accurate information on the status of prepaid verification accounts, resolving duplicate order issues, and providing available customer service recovery options such as free verification orders. This also includes the creation of certification and verification orders and processing credit card payments for verification and certification products. Processes tier-1 refunds as needed. Certification Application and Exams: For certification application and exam issues, research customer issues within the Personify database, ImageSilo (online access to archived hard copy application items), and GEE (Prometric eligibility access) and resolve or determine escalation of a customer service issue, as appropriate. Publications: For publications customers provide general information regarding the status of orders and accept payments for balances due for orders already created in Personify. Creates orders in Personify system for routine, Tier 1 orders and escalates upper Tier orders as appropriate, in line with SLA. Forwards Acknowledgements and invoices as appropriate for Tier 1 orders. Alerts Publications team of any trends or issues that need to be addressed at the system level. Membership: For Membership, assist individual nurse members and potential members with tier-1 inquiries including but not limited to membership status, types of memberships available, membership rates, membership benefits, and payment status. Process requests such as updating credit card information, issuing a member card, transferring membership, resolving duplicate record issues, providing a receipt, and troubleshooting and resolving tier 1 payment issues including refunds. Create membership orders in Personify and process necessary payments for individuals requesting to join or reinstate their membership assuring the correct membership option is selected from a complicated structure established by the Constituent and State Nurses Associations (C/SNAs). Alerts Revenue Operations of any trends or issues that need to be addressed at the system level and Membership of any issues relating to benefits, fulfillment of incentives or general issues relating to ANA membership. Other Duties as Assigned: Responds to customer inquiries received as assigned, and follow-through to resolution of inquiries. Average email volume is 100 - 150 messages per day. Inquiries received via email include communication with high-stakes customers; financial research; and general research across Personify, ImageSilo, and GEE. Manage personal voicemail messages, email messages, and Personify contact tracking entries. Meets expectations for accuracy of responses and response time to all inquiries as established by departmental metrics. Sets up and maintains company verification accounts. Investigates and resolves all common verification-related concerns such as order status updates and reprint requests. Runs daily Personify print jobs to generate authorization to test notices, verification of certification letters, receipt of application notices, and renewal notices. These notices are time-sensitive and directly affect the ability of advanced practice registered nurses (APRNs) obtain/maintain appropriate state licensure and to be/remain employed. Processes hard copy requests for name changes, duplicate wall certificates and exam reassignments. Timely name changes may impact customer ability to test. What you bring to the American Nurses Enterprise: Education: Associate degree in Business or equivalent work experience is required. Related Work Experience One (1) to three (3) years of experience in an office environment or closely related work such as membership department, or service-oriented position. Skills Excellent administrative and computer skills. Strong critical thinking skills Strong critical thinking and analytical skills Strong customer service skills. Good organizational skills required. Requires strong people skills to deal with confidential issues. Ability to work on multiple tasks and prioritize the workload Strong verbal and communication skills with attention to detail required. Additional Qualifications Able to multi‑task and work under pressure while maintaining a calm attitude with coworkers and/or candidates who call for assistance. Preferred Skills & Experience Association work in a call center environment that is highly desirable. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANA contributes to a healthier world through the “Power of Nurses.” An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including, but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: Our main office is located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20910 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association, including the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF) Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-39k yearly est. Auto-Apply 58d ago
  • Independently Licensed Clinician Needed

    American Psychiatric Group 4.4company rating

    American Psychiatric Group job in Baltimore, MD

    Job DescriptionSalary: American Psychiatric Group is a currently seeking an Independently Licensed Mental Health Professional to join our team. Behavioral Health Therapist Provides comprehensive assessment, diagnosis and treatment of mental, emotional, behavioral, addictive and developmental disorders and disabilities using specialized clinical knowledge and advanced clinical skills. Essential Job Duties Performs comprehensive diagnostic assessments of patients needs and psychosocial status. Develops a comprehensive, individualized treatment plan and goals for the patient and provides psychotherapy, group and family therapy if applicable. Collaborates with other members of the multidisciplinary team, as appropriate, to develop treatment goals for the patient. Provides appropriate documentation of all pertinent information obtained in interviews, consultation with other healthcare professionals, referrals, contacts and supportive services provided to each patient. Completes necessary documentation and reporting in accordance with departmental standards and Federal and State regulations. Receives direct clinical supervision from Board Approved Supervisors. Qualifications Graduate of an approved Master's degree program in social work, counseling, psychology or other related mental health field. Active and valid Maryland licensure as a Licensed Professional Counselor - LCPC, Licensed Psychologist or Licensed Social Worker - LCSW-C OR LMFT. Knowledge of DSM 5, psychotherapy, psychodynamics, therapeutic techniques, interviewing skills, addictions, family and group theories. Written and oral communication skills, organizational skills, team player, self starter. Ability to plan and organize time and tasks, ability to maintain composure under stress. ADDITIONAL COMPLIANCE REQUIREMENT'S: Driver License Clinical License Must be able to pass criminal background check. Must have CPR/First Aid Certification Schedule: Monday to Friday Hybrid schedule available Work Location: One location+ Job Types: Contractual Full-time or Part-time
    $70k-98k yearly est. 6d ago
  • Therapist Needed

    American Psychiatric Group 4.4company rating

    American Psychiatric Group job in Baltimore, MD

    Job DescriptionSalary: American Psychiatric Group located in Baltimore, MD, currently seeking a Licensed Clinical Therapist to join our team. Behavioral Health Therapist Provides comprehensive assessment, diagnosis and treatment of mental, emotional, behavioral, addictive and developmental disorders and disabilities using specialized clinical knowledge and advanced clinical skills. Essential Job Duties Performs comprehensive diagnostic assessments of patients needs and psychosocial status. Develops a comprehensive, individualized treatment plan and goals for the patient and provides psychotherapy, group and family therapy if applicable. Collaborates with other members of the multidisciplinary team, as appropriate, to develop treatment goals for the patient. Provides appropriate documentation of all pertinent information obtained in interviews, consultation with other healthcare professionals, referrals, contacts and supportive services provided to each patient. Completes necessary documentation and reporting in accordance with departmental standards and Federal and State regulations. Qualifications Graduate of an approved Master's degree program in social work, counseling, psychology or other related mental health field. Active and valid Maryland licensure as a LGPC, LMSW, LCPC or - LCSW-C, LCADC Knowledge of DSM 5, psychotherapy, psychodynamics, therapeutic techniques, interviewing skills, addictions, family and group theories. Written and oral communication skills, organizational skills, team player, self starter. Ability to plan and organize time and tasks, ability to maintain composure under stress. ADDITIONAL COMPLIANCE REQUIREMENT'S: Driver License Clinical License Must be able to pass criminal background check. Must have CPR/First Aid Certification Schedule: Monday to Friday Hybrid schedule available Work Location: One location+ Job Types: Full-time, Part-time, Contractual
    $61k-81k yearly est. 5d ago
  • Senior Pathway Program Analyst

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: Senior Pathway Program Analyst Department: ANCC Pathway to Excellence Salary: Competitive salary commensurate with experience FLSA: Exempt Note: Union dues are 1.44% of bi-weekly pay The American Nurses Enterprise (ANE) is seeking to hire a Senior Pathway Program Analyst. The Senior Pathway Program Analyst is responsible for providing independent, content expertise and analysis for the Pathway to Excellence Program to applicants, Commission on Pathway to Excellence, appraisers, Pathway to Excellence designated organizations, and the ANCC office staff. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: Serves as primary resource expert with extensive knowledge of the Pathway to Excellence Program for the management, coordination, communication, assistance, guidance, leadership, and support for organizations throughout all phases of an application. Interfaces with Pathway to Excellence program appraisers and applicants, coordinating and managing the review process. Uses critical analysis to determine the need for consultation from other experts such as Office of General Counsel, Researchers, Informatics Specialists, and other subject matter advisors. Interfaces with Pathway to Excellence program appraisers, coordinating the review process. Provides independent analysis, expert guidance, and creative problem solving to organizations related to the application of the Pathway Standards, addressing unique organizational and nursing situations. Requires extensive knowledge of the demographic information form, elements of performance, financial considerations, and Nurse Survey indicators. Provides oversight of the development and review of the appraisal documents presented to the Commission on Pathway to Excellence. Coordinates appeal process ensuring all legal and ethical issues are addressed as appropriate. Oversees appeal team formation, ensures each member follows policy and protocol, including but not limited to strict confidentiality. Interfaces with members of the Commission on Pathway to Excellence . Contributes anticipatory guidance and professional expertise, for strategic planning and high level decisions impacting the Pathway to Excellence Program. Works with organizations (national and international) to creatively problem solve and address unique organizational and nursing situations in relation to the application of the Pathway Standards. Works closely with content matter experts to design database formats and performs quality checks to ensure the accuracy of statistical information in databases. Maintains and works with the Research department in the analysis of the demographic information. Presents data to help with the strategic planning for the Pathway to Excellence Program. Represents the Pathway to Excellence Program and ANCC at a variety of official functions, including out-of-town and overnight events. Responsibilities may include speaking engagements and online presentations about the Pathway to Excellence Program. May be called upon to prepare Pathway to Excellence related presentations for ANCC BOD or ANCC executive team. Provides expert knowledge, assessment, and recommendations for the ongoing development and revision of the Pathway to Excellence Program manual, publications, Pathway processes, policies and procedures, special projects, and strategic planning. Participates and supports the development and implementation of Pathway projects. Monitors quality, effectiveness, and efficiency of all aspects of the Pathway to Excellence Program operations and identifies quality assurance opportunities for improvement. Proactively evaluates requirements and needs to consistently improve operations activities. Implements process and technology improvements. Responsible for maintaining a current knowledge base regarding the requirements for International Standards Organization (ISO) registration Accountable for compliance and continued quality management as required by ISO registration. Coordinates appeal process ensuring all legal and ethical issues are addressed as appropriate. What you bring to the American Nurses Enterprise: Education RN required; master's degree required in nursing, administration, business, or education. If master's is not in nursing then baccalaureate must be in nursing. Related Work Experience The ideal candidate would have a minimum of 3 years of progressive leadership experience involving project management, in a health-related organization experience with collection and analysis of data for the purposes of decision-making preferred. Work experience in acute care required and work experience in pre and post-acute care setting preferred. Must have demonstrated experience with concurrent tasks and project coordination requiring attention to detail. Must be highly proficient in Microsoft Office products and experienced working with a variety of databases; experience in the use of various statistical computer programs preferred. Skills Strong critical thinking and problem-solving skills. Ability to communicate with executive level stakeholders, utilizing appropriate independent decision making. Must have knowledge of nursing, hospital management, and quality improvement theories. Work independently, multi-task under pressure, prioritize effectively, take initiative and be innovative. Team building, leadership, and analytical skills. Nursing informatics experience preferred. Must be proficient in all Microsoft office products and databases. Articulate verbal communication and poise in presenting complex topics to prestigious leadership groups, at national conferences and other formats using many formats: PowerPoint, webcast, and panels. Superior writing and meticulous editing skills required. Superior customer service and teamwork skills and abilities. Discretion in managing confidential information. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANE contributes to a healthier world through The Power of Nurses™. An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more. Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: ANE Headquarters office located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20906 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF). Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $75k-97k yearly est. Auto-Apply 36d ago
  • Billing and Data Specialist

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: Billing and Data Specialist
    $62k-86k yearly est. Auto-Apply 30d ago
  • ANCC Education and Outreach Manager

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: ANCC Education and Outreach Manager
    $46k-60k yearly est. Auto-Apply 8d ago
  • Senior Data Engineer

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: Senior Data Engineer Department: Data Governance Note: Competitive salary commensurate with data engineer experience FLSA: Exempt (salaried) Note: Union Dues are 1.44% of Bi-Weekly Pay The Data Governance team is seeking a highly skilled and experienced Senior Data Engineer to join our data and analytics team to build and maintain data infrastructure and data pipelines to enable analytics to include more advanced analytics and machine learning models. Manages and coordinates with internal or external parties the collection, compilation, normalization, and standard analysis of data assets across diverse projects and data platforms. Serves as a data subject matter expert, collaborates with business owners or external clients to establish an analysis plan to answer key business questions, and delivers both reporting results and insights. Generates specific and operational reports in support of objectives and initiatives and presents and communicates complex analytical data and results to appropriate audiences. The ideal candidate will have 7 or more years of hands-on experience in designing and building scalable data pipelines, with deep expertise in Databricks, Apache Spark, and cloud-based data platforms (Azure, AWS, or GCP). The role requires strong proficiency in DevOps practices, including CI/CD automation, infrastructure as code, and monitoring of data workflows. This position will play a key role in optimizing our data architecture, enabling advanced analytics, and supporting data governance and security standards across the enterprise. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through the power of nurses. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: Design, build, and optimize scalable, high-performance data pipelines to support analytics, AI/ML, and business intelligence workloads. Troubleshoot data pipeline failures, latency issues, and infrastructure bottlenecks, implementing proactive monitoring and alerting. Lead the adoption of DevOps and automation practices, including CI/CD pipelines, Infrastructure as Code (IaC), and workflow orchestration. Implement ETL/ELT solutions for efficient data ingestion, transformation, and integration from multiple sources. Build and manage RESTful APIs to integrate data from various data sources with strong proficiency in handling OAuth authentication, JSON data parsing, and building scalable data pipelines. Translate complex business requirements into technical solutions, ensuring alignment with enterprise data strategies. Manage and optimize Azure cloud data storage solutions for cost and performance efficiency. Ensure data quality, integrity, and consistency by implementing validation, monitoring and error-handling frameworks. Evaluate and recommend emerging data technologies and architectures to enhance scalability, efficiency, and innovation. Define and enforce data governance, security, and compliance policies, ensuring alignment with industry standards. Optimize query performance, indexing, and partitioning strategies to enhance data accessibility and speed. Collaborate with data architects, data analysts and business stakeholders to deliver data-driven solutions that support decision-making. Mentor and provide technical guidance to junior data engineers, fostering a culture of best practices and continuous improvement. Takes authority, responsibility, and accountability for exploiting the value of enterprise information assets and of the analytics used to render insights for decision making automated decisions and augmentation of human performance. What you bring to the American Nurses Enterprise: Education • Bachelor's degree in computer science, engineering, or related field. Related Work Experience • Seven (7+) plus years building enterprise-level data solutions on cloud platforms. Skills Primary expertise in Databricks, including Databricks Workflows for orchestrating scalable, production-grade data pipelines and ML workflows. Advanced programming skills in Python and SQL for developing robust data engineering, analytics, and machine learning solutions. Proficient in Apache Spark (PySpark) for large-scale distributed data processing and real-time analytics on big data platforms. Experience in integrating data from social media platforms using RESTful APIs, with strong proficiency in handling OAuth authentication, JSON data parsing, and building scalable data pipelines. Strong DevOps capabilities, including CI/CD pipeline design, automated deployments, and monitoring for data solutions using tools like Shelling Scripting, Azure DevOps, GitHub Actions, and Terraform. Deep experience with data pipeline design (ETL/ELT), including structured streaming and batch ingestion, transformation, and orchestration using tools like Databricks, Airflow, and Kafka. Proven expertise in working with relational (PostgreSQL, SQL Server) and NoSQL (MongoDB, Cassandra) databases, as well as data warehouse platforms such as Azure Synapse. Experience in data governance frameworks, including data quality, lineage, cataloging, access control, and compliance with security and regulatory standards (e.g., GDPR, CCPA). Experience implementing data quality controls, metadata management, and lineage tracking using Unity Catalog, Great Expectations, and custom rule-based validation frameworks. Proficient in cloud-native data architectures, especially on Azure, leveraging services such as Azure Data Factory, Azure Key Vault, and Azure Monitor for end-to-end solution management. Proven experience designing and managing the full machine learning lifecycle using tools such as MLflow, encompassing model deployment, performance tracking, and scalable retraining processes. Familiarity with containerization and orchestration using Docker and Kubernetes for deploying scalable and portable data services is a plus. Excellent collaborator with cross-functional teams including data scientists, business analysts, and IT, translating complex technical requirements into actionable, value-driven data solutions. Strong analytical, debugging, and optimization skills for improving pipeline performance, data quality, and reliability. Adept at aligning technical data solutions with business goals by understanding data sources, analytical objectives, and enterprise data strategy. Preferred Skills & Experience Experience in healthcare and nursing, manufacturing, supply chain or related domains. Master's degree in computer science or engineering, a plus. Knowledge of machine learning and AI. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANA contributes to a healthier world through the “Power of Nurses.” An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including, but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: Our main office is located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20910 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association, including the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF) Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $73k-93k yearly est. Auto-Apply 60d+ ago
  • Licensed Clinical Substance Use Counselor

    American Psychiatric Group 4.4company rating

    American Psychiatric Group job in Baltimore, MD

    Job DescriptionSalary: The Licensed Clinical Substance Use Counselor/Supervisor in partnership with the Clinical Director is responsible for managing Key Performance Indicators. This individual provides counseling services and assists with the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes. Essential Duties and Responsibilities: Conduct Substance Use Assessments Conduct Individual/Family therapy Assist in IOP and SUD group therapy Conduct SUD Treatment Plans every (90) days. In partnership with the Clinical director, is responsible for all staffing processes, including interviewing, training, staffing for all sessions/groups, performance management/annual evaluations In partnership with the Clinical Director, addresses performance issues including disciplinary action (verbal and written) as needed. In partnership with the Clinical Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, transitions through the continuum of care, and Average Length of Stay. Ensure Key Performance Indicators including counselor productivity and direct care hours are being met. Sets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff. Perform regular employee reviews and provide feedback on their performance to help motivate their dedication to professional goals. Safeguards model fidelity ensuring that an evidence-based, harm reduction approach to patient care is promoted and practiced. Is skilled in Motivational Interviewing, and Cognitive Behavioral Therapy and assists in training clinical staff in these approaches. Provides supervision with a focus on performance management as well as clinical certification or licensure. To include the following: Will complete weekly clinical supervision document within 24 hours of supervision and submit to the CCO. Ensures completion of clinical documentation including Treatment plans, group, individual and discharges, etc. Regularly observes groups and reviews charts to ensure all treatment being provided is consistent with the organizations standards. Runs daily and weekly auditing reports to ensure excellent patient care and adherence to documentation standards. Comply's with CARF standards and state regulations. Adheres to company operating policies and procedures. Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming Promotes the organizations image in a positive and professional manner. Other duties as assigned. . Qualifications - Education and Experience: Must Haves: Masters degree in a Behavioral Health related field (Example- Psychology, Social Work, Counseling, etc). Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders. Board approved supervision status required Minimum of 3 years experience in a supervisory/management position within the human services field. Familiar with state regulations, CARF standards, and DEA regulations when necessary. Must have a minimum of 5 years working within the field of substance use disorder treatment. Exhibits excellent written and oral communication skills. Excellent documentation and computer skills required, including the use of electronic medical records. Is engaging with staff and patients while promoting accountability that supports the organizations clinical outcomes metrics. Knowledge of local community drug trends, the effects of the body and cognitive functioning of drugs of abuse, signs and symptoms of narcotic overdose, psychosocial implications of addictive disease, the process of addiction and treatment, social science, economic, legal, and medical systems, HIV transmission, behavioral and emotional implications of addiction. Compliance with the ethical and professional standards and practices of counselors and therapists. Initiative to lead and be proactive in critical situations. Advanced problem solving and decision-making skills. Qualifications - Licenses and Other Required Credentials: LCADC, LCPC, LCSW-C in Maryland Requires at least a CAC-Must be SUD board approved supervisor
    $66k-75k yearly est. 13d ago
  • Corporate and Foundation Relations Officer

    American Psychiatric Association 4.4company rating

    American Psychiatric Association job in Washington, DC

    Job Details American Psychiatric Association HQ - Washington, DC Full-Time 4 Year Degree $97400.00 - $116500.00 SalaryDescription Working closely with the Executive Director and Director of Development, he/she will develop and manage a multi-year plan related to foundation and corporate grant funding including cultivation, stewardship and retention strategies. Responsibilities include researching and identifying prospective sources of support, proactively seeking opportunities, generating presentations and proposals, securing new revenue sources and reporting on outcomes. The position is responsible for the entire process of submitting proposals - from initial outreach, letters of inquiry, producing (including coordinating, writing, and compiling) proposal request submissions, ensuring stewardship, and submitting required interim and final reports. The Corporate and Foundation Relation Officer is responsible for managing the Corporate Alliance Membership, and hitting annual revenue targets for the largest single Foundation revenue stream representing more than $1M annually. This includes developing strong relationships with members of the Alliance and networking with their organizations to foster a strong understanding of their business goals and metrics. This is essential in order to ensure a sustainable value proposition that is relevant and compelling in order to renew existing members, and to attract and expand the Corporate Alliance beyond the current member companies. s The Alliance meets twice annually at APA Headquarters for APA Leadership and programmatic updates. Corporate Alliance Members will periodically have meetings with APAs CEO and Medical Director, APAs Chief of Advocacy, Chief of Education etc. requiring the Corporate and Foundation Relations Officer to develop agendas and facilitate meetings with APAs most senior leaders. This position is responsible for networking into Corporate Alliance Member Foundations to identify and secure funding in support of APAFs signature NTA programs. DUTIES & RESPONSIBILITIES Lead the identification, cultivation, solicitation, stewardship and reporting of a portfolio of corporate and foundation prospects/donors. Develop presentations and proposals to win programmatic funding Execute and manage the grant application process Provide consistent reporting/metrics to funders and APA/APAF leadership regarding programmatic outcomes Maintain strong relationships with APA leadership and key external stakeholders, including senior leaders at within Corporate Alliance Members Renew Corporate Alliance Member contracts while developing a plan to expand the membership. Develop plan to expand reach into more Corporate Alliance Foundations. Ensure the timely collection of Corporate Alliance dues. Leverage prospect research tools (WealthEngine, Foundation Directory Online, etc.) to create appropriately targeted solicitations Facilitate high touch relationships with donors and prospects including in-person presentations and solicitation (some travel required). Develop briefing reports and presentations for internal and external meetings. Stay abreast of the corporate/foundation giving landscape, trends and opportunities to utilize connections and best practices. Identify and grow a portfolio of private foundations and corporations. Determine priorities and develop multi-year plan to achieve. Develop prospectus to promote and secure sponsorships for APAFs annual benefit and special events. Develop and implement moves management strategy to increase giving level of current Corporate Alliance donors. Working with APAF's Program Directors, identify new opportunities to support and expand the Foundation's programs, fellowships, awards, professional education, public outreach and related work. Including Manage Data Analytics, including track prospects at all stages of the giving cycle, providing regular analysis and metrics on programs; and identify strengths and opportunities for growth. Other Duties as Assigned COMPETENCIES The Corporate and Foundation Relations Officer's performance on these duties and responsibilities will be measured using the following competencies: SCOPE & IMPACT Responsible for securing $1M through Corporate Alliance Members Responsible for the strategy and daily activities of all aspects of corporate alliance of APAF Requires thorough knowledge of corporate and foundation relationship management Ability to strategically cultivate and navigate senior relationships VP, SVP level relationships at Fortune 100 corporations Success is frequently measured by metrics associated with completing a functional set of department or program projects or initiatives and demonstrating defined organizational work environment behavior COMPLEXITY, PROBLEM SOLVING & DECISION-MAKING Guidelines allow more latitude because they may be less specific The selection and interpretation of guidelines involves choosing from alternatives where all are correct but one is better than another depending on the given circumstances Contributes to budgetary goals through proper administration of projects/activities Identifies novel and complex problems and issues. Designs and implements solutions with management approval. Designs are likely to include alternatives Recognizes complex problems and escalates them to the appropriate level RELATIONSHIP MANAGEMENT & AUTHORITY Relationships span levels internally and externally and center on partnering with clients/customers and organizational partners Uses diplomatic skills to obtain trust and cooperation in order to resolve issues and/or non-routine matters, manage projects, or achieve appropriate solutions Likely to represent the organization as a liaison to APA governance and other external coalitions and audiences with feedback provided to management ORGANIZATIONAL KNOWLEDGE Demonstrates expert knowledge of APA Foundation's processes, relationships, and responsibilities as well as the interactions within the organization Demonstrates expert knowledge of APA Foundation programs to represent and present to prospective and existing corporate and foundation clients SUPERVISION Coaches and mentors junior level staff Qualifications REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS BA/BS and at least 8+ years of relevant experience and/or sufficient relevant work experience in foundation fundraising and/or corporate business development experience, preferably within the pharmaceutical industry or or medical membership association, , or health care organization. Proven success in securing/structuring/ negotiating corporate and foundation partnerships, sponsorships and / or gifts through personal solicitation and prospect management. He/she should be able to demonstrate successful experience and effectiveness in prospect identification, relationship building, solicitation, closing, stewardship, and data analytics. Demonstrated success securing gifts from local, regional, and national foundations. Strong relational and interpersonal skills, poise and ability to work with C-level business and community leaders, board members, major corporate/foundation leaders. Excellent verbal and written communication and interpersonal and organizational skills; strong attention to detail; goal and results-oriented; self-motivated; and the ability to make independent decisions. Writing samples required. Collaborative and team-oriented individual; demonstrate sound judgment when dealing with a wide range of relationships and situations; possess the ability to maintain enthusiasm for hard work, changing priorities, and multiple deadlines; and have the ability to interact well with a diverse community of constituents. A demonstrated commitment to the Foundation's core values and mission. A demonstrated ability to work in team-oriented environment. Preferred Qualifications: Master's degree and/or CFRE certification preferred. Experience with Salesforce Non Profit Success Pack (NPSP), and Foundation Directory Online. Strong PowerPoint and other presentation software skills. EOE, including disability/vets
    $97.4k-116.5k yearly 60d+ ago
  • Strategic Communications Analyst

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: Strategic Communications Analyst Department: Communications and Strategic Engagement Note: Competitive salary commensurate with communications analyst experience FLSA: Exempt (salaried) The Communications and Strategic Engagement team is seeking a high-performing and dedicated Strategic Communications Analyst. The Strategic Communications Specialist is a self-starter who can provide communications solutions with minimal instructions and can run independently on projects. The role holder will support a fast-moving team and senior executives, particularly on confidential content and highly strategic executive work. This individual will have excellent communication skills with the ability to present complex issues in clear and concise documentation. The role holder will be required to demonstrate a strong record of client delivery and thrive in a dynamic work environment, exhibiting the ability to be flexible. The scope of this role spans across the American Nurses Enterprise, supporting executives, strategic and highly confidential content across the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF). The role holder must be able to write executive-level speeches. The ideal candidate is a versatile storyteller who is both strategic and creative with a strong understanding of brand voice, and the ability to translate complex topics into clear, engaging, and actionable messaging. The role holder will need to be able to develop, manage and handle highly sensitive information and engage with executive officers on highly confidential topics. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through the power of nurses. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: Develop and write highly confidential, sensitive, and executive level content. Collaborate with the team to fully understand internal and external communications needs, executive communication needs, confidential communication needs and BOD (board-of-directors) level communication needs. Assist in building communications and stakeholder products, including highly confidential stakeholder products, the consistently facilitate organizational communications goals Ability to understand stakeholder needs and plan messages to impact perceptions. Ability to understand strategic communications across a wide variety of subject matter areas, including policy, brand, marketing, executive communications and public relations, and be able to help shape a consistent messaging approach. Develop communication materials to include briefings, reports, white papers, brochures, talking points and other documentation to support communication and organizational objectives. Compose draft speeches for senior management and assist with finalizing speeches. Evaluate success of campaigns when completed. The role may require occasional after-hours or weekend support based on business needs. Other responsibilities as assigned. What you bring to the American Nurses Enterprise: Education Undergraduate degree from a 4-year institution required (in advertising, marketing or communications preferred), master's degree preferred. Related Work Experience 3-5 years of experience in strategic communications, PR or related field Exceptional oral and written communication skills to articulate complex messages in a simple, understandable manner to a variety of audiences. Strong analytical skills to assess the effectiveness of communication strategies, identify gaps, and develop effective solutions. Knowledge of digital communication technologies and platforms, including social media, email marketing, and content management systems. Basic understanding of video scripting and editing, graphics design portfolio preferred. Excellent research skills to stay current with communication trends, technologies, and best practices, and apply this knowledge to communication strategies. Interpersonal skills to work effectively with a variety of stakeholders, including management, employees, and external partners. Problem-solving skills to address communication challenges and find innovative, effective solutions. Organizational skills to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail. Experience in data analysis and reporting, using data to measure the effectiveness of communication strategies and make recommendations for improvement. Optimistic and solution-oriented mindset. Experience supporting confidential and highly sensitive projects. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANA contributes to a healthier world through the “Power of Nurses.” An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including, but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: Our main office is located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20910 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association, including the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF) Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $70k-88k yearly est. Auto-Apply 60d+ ago
  • Editorial Assistant

    American Psychiatric Association 4.4company rating

    American Psychiatric Association job in Washington, DC

    Job Details American Psychiatric Association HQ - Washington, DC Full Time 2 Year Degree $24.90 - $28.08 Hourly Admin - ClericalDescription The Editorial Assistant/Permissions Coordinator is responsible for acting as a main editorial office contact by answering author and reviewer inquiries regarding manuscript submissions, maintaining accurate database files, preparing correspondence regarding publication decisions, and providing assistance to the editorial staff. In addition, this individual assists with permissions requests to reproduce material in APA publications. DUTIES & RESPONSIBILITIES Act as customer service representative for the editorial office Answer main telephone line for editorial office. Respond to author and reviewer queries; screen and route calls for other staff members. Monitor the email accounts for all American Psychiatric Association's (APA) journals. All emails will be answered and/or addressed within one business day. Prepare Editor to-do lists. Create regular emails for the Editors that include the following information: new manuscripts just added to the Editor's box, manuscripts that need additional reviewers and manuscripts ready for the Editor's decision. Create weekly decision report. Compile a report of all decisions submitted during the week for the Editor's final review and approval. Monitor peer review progress. Thoroughly check all submitted papers to ensure adherence to submission requirements. Determine editor assignments for journals with multiple decision editors, invite reviewers from Editor recommendations and monitor invitation accepts/declines. Review queues for each journal to make papers move through the process in a timely manner and that no paper is unknowingly stalled in the process. Process accepted manuscripts. Transfer manuscripts from one APA journal to another. Ensure smooth article transfer from one title to another by taking all relevant information from submission's peer review experience at one journal and replicating it as a new submission requiring a publication decision at the transferee journal. Assist in maintaining the manuscript tracking database by adding suggested reviewers as permanent potential reviewers in the database, merging of duplicate user accounts, updating keywords and keeping user contact information up to date. Monitor bounce-back “message undeliverable” notices to determine when user accounts need to be updated with current email addresses. Perform internet searches to locate current emails for registered users. Coordinate Book Forum. Send invitations to potential book reviewers. Follow-up with reviewers on the status of their book reviews. Obtain permission for use of borrowed material in APA publications. Secure pdfs for articles that are being produced. Assist with the compilation of abstracts that are being reproduced. Various administrative duties as assigned. On occasion we do solicit editorial or other special submissions from thought leaders and as a courtesy upload their submission on their behalf. This would involve proxying as all individuals in the process, uploading the paper as the author and then accepting it as the Editor. Each year for each publication a report is run listing all the individuals submitting a review over a 12-month period. This list is then checked for completeness (degrees, full names) so that it can be handed over to production for publishing in an end-of-year expression of thanks. COMPETENCIES The Editorial Assistant/ Permissions Coordinator's performance on these duties and responsibilities will be measured using the following competencies: SCOPE & IMPACT Act as customer service representative for the journals editorial office, monitor peer review progress for the APA journals, assist in maintaining the manuscript tracking database, coordinate Book Forum, and permissions and licensing requests for Publishing content. Supports the APA Publishing Journals department by performing the duties listed above and contributes suggestions to improve processes Success is frequently measured by the completion of individual tasks COMPLEXITY, PROBLEM SOLVING & DECISION-MAKING Completes routine tasks while adhering to well-defined rules and standards. Opportunities are offered for minor problem solving as challenges arise. Encouraged to provide recommendations for process improvements. Work output is often a predictable product that is used by others to perform larger portions of the end result Identifies routine and predictable problems and recommends solutions to management RELATIONSHIP MANAGEMENT & AUTHORITY Relationships primarily center on collaborative work efforts within the Journals department and Publishing division. Relationships primarily follow established protocol Relationships may include significant interactions with members, customers, other employees, and vendors via phone calls, emails, and other modes of communication Uses tact and discretion to obtain cooperation and understanding on routine matters ORGANIZATIONAL KNOWLEDGE Demonstrates a general understanding of Editorial Assistant/ Permissions Coordinator relationships and responsibilities within the department Demonstrates a general knowledge of Journals department policies, procedures, and terminology Qualifications REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS High school diploma required or 0-2 years of experience. BA/BS preferred. Experience with Microsoft Office Ability to set priorities, work both independently and as a part of a team, and deal tactfully with customers in writing and on the phone. EOE, including disability/vets
    $24.9-28.1 hourly 60d+ ago
  • Director, Clinical Practice

    American Gastroenterological Association 3.8company rating

    Bethesda, MD job

    AMERICAN GASTROENTEROLOGICAL ASSOCIATION INSTITUTE POSITION DESCRIPTION POSITION TITLE: Director, Clinical Practice REPORTS TO: Vice President, Practice and Quality SUMMARY: Support the work of the AGA Institute by overseeing the development and implementation of all components of AGA's clinical practice documents, tools, programs and special initiatives. This position serves as staff liaison to the Clinical Guidelines Committee and the Clinical Practice Updates Committee to identify current and upcoming clinical issues and trends, and assist AGA staff in the formulation, coordination, and implementation of relevant organizational policies, programs, services and products. Duties and Responsibilities: Organize and implement the development of the AGA Institute's practice-related programs and products, including guidelines and clinical practice updates, care pathways, clinical programs and initiatives, point-of-care decision-making tools, and other related products. Serve as content expert for the development of new educational programs and products for clinicians and patients related to AGA guidelines in collaboration with Communications, Corporate Relations, and Education staff. Serve as project manager for all projects that fall under the purview of clinical practice. Work closely with the committee chairs for new dissemination projects, cross-committee collaborations, and growth planning. Oversee and provide support for the responsibilities, activities, and professional growth of the Guideline Development Manager (and Clinical Practice Update Manager). Coordinate with the Director of Quality Measures and staff on the development of measures from clinical practice guidelines and other activities. Recommend and develop products, clinical facing tools, and programs designed to meet the strategies delineated in the AGA Institute Strategic Plan in the area of Practice, as well as the Guidelines Strategic Plan. Negotiate contracts and develop partnerships for all new practice tools related to clinical guidelines. Develop proposals for external funded programs related to clinical practice. Monitor changes within the practice landscape to inform internal policies and project and tool development. Establish, monitor, and achieve financial and programmatic goals in tandem with Vice President of Practice and Quality. Work closely with the committee chairs for strategic planning, new dissemination projects, cross-committee collaborations, and growth planning. Coordinate the development of new educational programs and products for clinicians and patients related to AGA guidelines and other clinical resources in collaboration with Communications, Corporate Relations, and Education staff. Lead and organize quarterly Clinical Guideline Committee meetings. Fulfill other duties as assigned commensurate with the scope and responsibility of this position. Qualifications: Bachelor's degree (BA or BS) from a four-year college or university required. Graduate degree in a health-related field preferred. 3-5 years' experience in healthcare research and/or guideline process development required. 2-3 years' supervisory experience required. Advanced proficiency with computers and MS Office (Word, Excel and PowerPoint). Project management experience preferred. Interest in health care policy/administration preferred. Evidence-based research and/or guideline background strongly preferred. Eager to learn; keen attention to detail. Strong organizational and time management skills with an ability to manage multiple projects simultaneously. Excellent written, oral presentation, and interpersonal skills essential.
    $99k-125k yearly est. 60d+ ago
  • Senior Development Manager

    American Nurses Association Ana 4.4company rating

    Silver Spring, MD job

    Career Title: Senior Development Manager Department: The Foundation Salary: Competitive salary commensurate with experience FLSA: Exempt The American Nurses Enterprise (ANE) is seeking to hire a Senior Development Manager. The Senior Development Manager is an integral member of the American Nurses Foundation's development team, responsible for raising funds that contribute to achieving the Foundation's annual revenue goal and advancing its mission. Reporting to the Development Director, this role has the exciting opportunity to be on the ground floor of launching the Power of Nurses Initiative, a new national fundraising opportunity modeled after a retail round-up program. This frontline fundraising role manages all aspects of the initiative, including developing the annual fundraising plan, executing fundraising operations, cultivating corporate and retail partnerships, and driving donor engagement to meet revenue targets. This position will also provide support for ongoing development activities, such as annual giving and direct email/mail programs. The role requires an individual with strong organizational skills, disciplined focus, and initiative. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career. What You Will Do: Develop and manage day-to-day operations of the new fundraising initiative as part of ANF's overall annual giving. Develop and implement strategies to raise funds through retail and corporate partnerships. Cultivate and steward relationships with donors, prospects, and partners to secure financial support. Serve as liaison between retail partners and internal stakeholders. Implement donor recognition and stewardship activities. Participate in meetings with prospective donors, confidently articulate purpose and impact. Create presentations for donor pitches, fundraising updates, and leadership meetings. Write compelling donor communications that amplify ANF impact and outcomes. Prepare fundraising reports for internal and external stakeholders. Provide support to development team on ongoing development operations, such as annual giving and direct email/mail programs. Maintain accurate donor and prospect records in CRM systems. Manage and track contract processes and approvals. Track performance. Work collaboratively with internal teams (e.g., Marketing, Finance, Programs) to align messaging and operations. What you bring to the American Nurses Enterprise: Education Bachelor's Degree (BA) from four-year college. Related Work Experience Skills: A minimum of seven years of progressive experience in fundraising, business development, or sales in a nonprofit or association work environment involving direct donor or customer interactions. Proven ability to meet or exceed fundraising or sales goals. A minimum of three years of supervising direct reports. Travel is expected to be up to 35% of the time for stewardship and meetings or events. Computer and Other skills required : MS365 Proficiency in Microsoft Office Suite (especially PowerPoint) and fundraising CRM systems. Excellent organizational, interpersonal, strong analytical skills and managing multiple tasks. Strong written and oral communication skills; proficiency in donor databases and supporting technology; experience in Charity Engine, HubSpot, and Personify a plus. Strong writing and storytelling ability for donor communications. Excellent verbal communication and presentation skills; comfortable meeting and talking to prospective donors. Intermediate to advanced knowledge of nonprofit fundraising best practices. Maintain professionalism and respect the confidentiality of donor's personal information Ability to maintain a flexible work schedule, including some evenings and weekends Ability to work collaboratively in a team environment and adapt to changing priorities. Experience with cause-marketing fundraising or retail fundraising models. Familiarity with donor acquisition strategies and corporate partnership development. What ANE Offers You: Join us and support more than 5 million Registered Nurses in the United States. Every role within ANE contributes to a healthier world through The Power of Nurses™. An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care. Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB) Be a role model for embracing and empowering the uniqueness of every employee. Continuously innovating through creative and strategic initiatives. Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more. Commitment to your career development and advancement through ANE learning and development programs (internally and externally). Work Schedule: Hybrid employees must work a minimum of 20% in the office. Location: ANE Headquarters office located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20906 Learn more about the American Nurses Enterprise: ************************************************* ************************************************************ The American Nurses Enterprise: Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF). Equal Opportunity Employer: The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $108k-132k yearly est. Auto-Apply 6d ago

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