Account Manager jobs at American Red Cross - 724 jobs
Key Account Director I (Hybrid)
American Medical Association 4.3
Chicago, IL jobs
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Key Account Director I (Hybrid) on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Key Director 1 (Hybrid), you will contribute to the growth, vitality, and prominence of the American Medical Association by exceeding Database Licensor (DBL) Royalty Revenue and Contribution Margin targets within assigned strategic accounts through the distribution of DBL licenses and other HSG solutions. Manage and develop relationships with key decision-makers in assigned accounts. Develop and execute a strategic account plan for each assigned account that provides the blueprint and value map for our engagement. Negotiate and oversee contracts that protect the AMA brand and tax status and ensure compliance with the DBL license models. Represent the Voice of the Customer to the AMA, serving as a central point of contact for assigned customers and promote “One AMA” initiatives to assigned customers including: the Integrated Health Model Initiative, the Physician Engagement Network, Health 2047, Diabetes Prevention Program and Steps Forward Content. Collaborate closely with non-DBL sales and accountmanagement teams, legal, finance, marketing, and product management.
RESPONSIBILITIES AccountManagement
Independently develop and maintain an integrated “One AMA” Strategic Account Plan for each key account, identifying customer strategies and initiatives, identification and development of new revenue opportunities
Build and nurture relationships with senior executives and key contacts in assigned accounts/distributors
Identify key customer contacts and engagement plans, and provide an overall roadmap to bring value to our customer
Accurately forecast HS revenue to senior management
Ensure that DBL royalty payments are provided as outlined in agreements
Document activities, contacts, and revenue opportunities in Salesforce in a timely and accurate manner along with other reports such as expense reports
Develop and deliver compelling business proposals and presentations.
Negotiate contracts with clients; ensuring that they are completed in a timely, consistent, and transparent manner that drives revenue while protecting the AMA brand and integrity
Develop and present key account updates and quarterly business reviews to AMA senior leadership, highlighting performance trends, risks, opportunities and strategic action plans.
Product Management
Ensure product management has the market information necessary to deliver best‑in‑class solutions to address market needs and trends
Represent AMA at association meetings, tradeshows, and product fairs, and other projects as assigned
May include other responsibilities as assigned
REQUIREMENTS
Bachelor's degree in a health‑related field or business required
10+ years of specialized experience of accountmanagement experience in healthcare services, content, and/or technology.
Demonstrated knowledge and successful utilization of professional sales processes such as strategic selling or consultative sales practices with single and large client groups.
Experience managing complex, strategic accounts and interacting with the C‑suite.
Excellent business management skills including forecast accuracy and pipeline development
Excellent communication, presentation, critical thinking skills with the ability to articulate complex concepts to senior executives
Self‑motivated, analytical, highly organized, and detail‑oriented with the ability to troubleshoot and problem solve effectively
Interpersonal skills and temperament to navigate across large, complex organizations with the demonstrated ability to display and thrive in a culture of excellence and accountability
Proficient in MS Office products and Salesforce
Able to work a flexible schedule with occasional travel
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $143,514.00-$193,851.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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$143.5k-193.9k yearly 6d ago
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Regional Partnerships Manager, Education (Hybrid)
Playworks 4.3
San Francisco, CA jobs
A national nonprofit organization in San Francisco seeks a Regional Partnership Manager to drive school partnerships and strengthen existing relationships. You will play a key role in expanding regional services, engage with schools, and manage a sales pipeline. The ideal candidate has over 2 years of experience in sales or partnership development, strong organizational skills, and excels in communication. This full-time, hybrid position offers a salary of $76,200 and a comprehensive benefits package.
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$76.2k yearly 2d ago
Chief Executive Leader - End Hunger Nationwide
Feeding America 4.3
Chicago, IL jobs
A leading national charity is seeking a Chief Executive Officer in Chicago, Illinois. This role involves providing visible and inspirational leadership to ensure food security across America, managing a $350 million budget, and leading a diverse team of 390 employees. The ideal candidate will possess extensive executive leadership experience and a passion for advocacy in food security. Competitive salary range is $650,000 - $750,000 based on experience.
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$34k-44k yearly est. 5d ago
Regional Partnerships Manager - Northern California
Playworks 4.3
California, MO jobs
A leading youth engagement organization is seeking a Regional Partnerships Manager to drive new school partnerships and strengthen existing ones across Northern California. The role involves strategic outreach, building relationships, and managing sales cycles within a hybrid work environment. Ideal candidates will have 2+ years of experience in sales or partnership development, strong organizational skills, and a commitment to social impact.
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$59k-78k yearly est. 6d ago
Regional Partnerships Manager
Playworks 4.3
California, MO jobs
At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships.
ABOUT THE POSITION:
As the Regional Partnerships Manager, Sales, you'll drive new school partnerships and strengthen existing relationships to help schools harness the power of play for their students. You'll play a key role in growing Playworks' regional footprint through strategic outreach, partnership development, and our lead generation strategy that expands our programs across Northern California.
This is a full-time, exempt position reporting directly to the Regional Partnerships Director. It is a hybrid role, with time split between working remotely and being onsite at schools or partner meetings. Because in-person engagement is essential, the ideal candidate must live in Northern California and be able to travel to school sites across the region as needed.
Responsibilities include:
Partner with the Regional Partnerships Director to design and implement the regional lead generation strategy and calendar to expand Playworks' services in Northern California.
Lead monthly outreach efforts, including cold outreach, consultative site visits, email campaigns, conferences, and social media engagement, while representing Playworks at meetings, trainings, and community events to strengthen relationships and regional visibility.
Develop and manage campaigns that build and maintain a strong pipeline of prospective partners and customers across all service models, while nurturing relationships with existing districts, schools, expanded learning programs, and community organizations
Manage the full sales cycle and pipeline tracking in Salesforce and monday.com, collaborating with the training team to ensure services are scheduled and delivered.
Plan and coordinate monthly site visits and other engagement opportunities to showcase Playworks' services and impact in action.
Support the regional leadership team in developing and refining a strategic partnership strategy to grow both direct service and training opportunities across the region.
Contribute to the building of a sales pipeline to increase impact according to plan and in the schools and districts that are of the highest strategic priority.
Collaborate with the ops team to identify market research, funding opportunities to help inform our lead generation strategy.
If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some additional details:
The most successful candidate will be a self-starter with strong organizational skills and proven ability to handle multiple projects and meet deadlines.
You will be successful if you possess a Growth Mindset and you seek and incorporate feedback easily.
The strongest candidate will have demonstrated high professional standards with the ability to see the big picture and manage practical details.
Have excellent communication and presentation skills, with the ability to engage and inspire diverse audiences, including school and district leaders, community partners, and funders.
Enjoy cultivating and maintaining relationships, building a strong professional network, and finding common ground with a wide range of stakeholders.
Bring experience in sales, partnership development, or accountmanagement, with a natural enthusiasm for connecting people and ideas.
Desired Skills & Experience
Passionate commitment to Playworks' mission and keen desire to contribute to social impact.
2+ years of sales, partnership development, or accountmanagement experience, preferably in a B2B or education-focused environment.
Passionate about Playworks' mission and eager to learn, grow, and represent a dynamic, impact-driven organization.
Experience managing contacts and pipeline in CRM systems desired; Salesforce and Cirrus experience preferred.
Exceptional interpersonal skills that facilitate customer cultivation and negotiations.
Excellent relationship management, interpersonal, written, and verbal communication skills.
Experience with managing long-term partnerships.
Initiative, self-starter with an entrepreneurial spirit.
Knowledge of youth development principles and practices, especially relating to issues of equity, inclusion, and healthy competition within sports and physical activity.
Able to work effectively across teams and with multiple leaders to move projects forward.
Enjoys a fun, energetic, and mission-driven work environment that values play and authenticity.
Access to reliable transportation and the ability to travel
Playworks offers the full package - great benefits, a fun place to work, and an opportunity to grow professionally.
This is a full-time, exempt position reporting to the Northern California Regional Partnership Director with an anticipated start date of January 15, 2026
At Playworks, our starting salary takes into consideration internal pay equity, geographic pay differential, and robust external market data. We highly value transparency and equity within compensation and, therefore, are committed to adhering to established compensation pay points. The salary for this position is: $76,200
A comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k), and 1% employer match, employee-funded pre-tax health and child care spending accounts.
Generous flexible time off with sick and holiday leave
This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation's youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!
Please include:
A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
Resume.
If we believe you're the right fit, we'll request your references; there's no need to include them at this stage.
Work Environment:
This position operates in both a school and office environment, both indoors and outdoors. The position interacts with children on playgrounds and in classrooms on a daily basis. A portion of the interaction with schools may occur virtually.
Typical physical and mental demands:
This position requires sufficient physical ability and mobility to stand for extended periods at times; walk on a school site in various weather conditions; to climb stairs at some sites; to occasionally stoop, bend, kneel, crouch, reach, and twist and, dependent on assignment the employee may occasionally lift, push, pull and/or move up to 50 pounds.
As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.
Want to know more Playworks and how you can help bring out the best in thousands of kids?
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$76.2k yearly 6d ago
Account Manager
Ram Companies 3.1
Houston, TX jobs
RAM Companies (RAM) is a technology driven leader in roof, pavement and lighting infrastructure assessment and asset management using patented infrared processes. These processes save clients' money and support sustainability initiatives by extending the life of mission-critical infrastructure and aiding in long-term capital planning and cost management. RAM does this by providing aerial assessments, design, and project delivery services to national and international clients in both the private and public sectors. RAM's client base includes many long-term relationships with major industries, integrated facilities managers, and public entities.
RAM is seeking an AccountManager, located in Texas, to join our team to support sales and achieve profit goals for a wide range of clients within the United States. Our Sales team's mission is to bring exciting and complex projects to RAM to solve our clients' challenges. They live on the front lines, developing meaningful relationships and creating strong partnerships. Their specialty: connecting clients to the technical teams who understand the challenges and deliver innovative solutions that exceed expectations.
Responsibilities:
Serve as the primary point of contact for assigned client accounts, ensuring high quality service and responsiveness.
Educate existing and prospective clients on the advantages of RAM's superior patented technology, reinforcing value with current accounts while supporting new business opportunities.
Build and maintain long-term client relationships by understanding client business needs and providing tailored solutions.
Prepare, maintain, and execute account-specific strategy plans to support retention and growth.
Identify, prospect, and develop new client opportunities to expand the company's portfolio.
Develop project proposals, scope of services, and pricing to secure profitable work with existing and new clients.
Oversee sales support activities including contracts, customer service, invoicing, procurement, and collections.
Communicate information, both orally and writing, to a diverse audience including private sector, local, state, and federal agencies, architects, engineers and developers.
Develop and deliver account reviews, presentations, and value propositions to demonstrate service effectiveness and promote continued business.
Collaborate with internal staff to ensure client needs are addressed and projects are delivered successfully.
Monitor client satisfaction, troubleshoot issues proactively, and escalate concerns as necessary
Represent the company at conferences, industry events, and professional organizations to strengthen relationships, generate leads, and promote services.
Enter and maintain accurate and up-to-date client and account information in CRM (e.g./ HubSpot).
Assist with forecasting, reporting, and account planning.
Required Qualifications:
9+ years' experience working in Engineering, Business or related field.
Strong accountmanagement and client relationship skills.
Demonstrated success in identifying, pursuing, and winning new client business.
Proven ability to retain and grow accounts while identifying upsell/cross-sell opportunities.
Demonstrated history of exceeding goals and building strong client relationships.
Solid business acumen and consultative sales approach.
Experience in the roofing and familiarity with thermal, imaging/aerial infrared technology, construction, or related technical services industry preferred.
Proficiency with Microsoft Office products; CRM experience (HubSpot preferred).
Excellent verbal and written communication skills, with the ability to present to clients and stakeholders at all levels.
Strong problem-solving and negotiation skills.
Highly organized and able to manage multiple accounts simultaneously.
Comfortable working in a fast-paced environment with frequent deadlines; self-motivated and proactive.
Strong collaboration skills, able to work both independently and as part of a team.
$51k-78k yearly est. 6d ago
Regional Partnerships Manager
Playworks 4.3
Palo Alto, CA jobs
At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships.
ABOUT THE POSITION:
As the Regional Partnerships Manager, Sales, you'll drive new school partnerships and strengthen existing relationships to help schools harness the power of play for their students. You'll play a key role in growing Playworks' regional footprint through strategic outreach, partnership development, and our lead generation strategy that expands our programs across Northern California.
This is a full-time, exempt position reporting directly to the Regional Partnerships Director. It is a hybrid role, with time split between working remotely and being onsite at schools or partner meetings. Because in-person engagement is essential, the ideal candidate must live in Northern California and be able to travel to school sites across the region as needed.
Responsibilities include:
Partner with the Regional Partnerships Director to design and implement the regional lead generation strategy and calendar to expand Playworks' services in Northern California.
Lead monthly outreach efforts, including cold outreach, consultative site visits, email campaigns, conferences, and social media engagement, while representing Playworks at meetings, trainings, and community events to strengthen relationships and regional visibility.
Develop and manage campaigns that build and maintain a strong pipeline of prospective partners and customers across all service models, while nurturing relationships with existing districts, schools, expanded learning programs, and community organizations
Manage the full sales cycle and pipeline tracking in Salesforce and monday.com, collaborating with the training team to ensure services are scheduled and delivered.
Plan and coordinate monthly site visits and other engagement opportunities to showcase Playworks' services and impact in action.
Support the regional leadership team in developing and refining a strategic partnership strategy to grow both direct service and training opportunities across the region.
Contribute to the building of a sales pipeline to increase impact according to plan and in the schools and districts that are of the highest strategic priority.
Collaborate with the ops team to identify market research, funding opportunities to help inform our lead generation strategy.
If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some additional details:
The most successful candidate will be a self-starter with strong organizational skills and proven ability to handle multiple projects and meet deadlines.
You will be successful if you possess a Growth Mindset and you seek and incorporate feedback easily.
The strongest candidate will have demonstrated high professional standards with the ability to see the big picture and manage practical details.
Have excellent communication and presentation skills, with the ability to engage and inspire diverse audiences, including school and district leaders, community partners, and funders.
Enjoy cultivating and maintaining relationships, building a strong professional network, and finding common ground with a wide range of stakeholders.
Bring experience in sales, partnership development, or accountmanagement, with a natural enthusiasm for connecting people and ideas.
Desired Skills & Experience
Passionate commitment to Playworks' mission and keen desire to contribute to social impact.
2+ years of sales, partnership development, or accountmanagement experience, preferably in a B2B or education-focused environment.
Passionate about Playworks' mission and eager to learn, grow, and represent a dynamic, impact-driven organization.
Experience managing contacts and pipeline in CRM systems desired; Salesforce and Cirrus experience preferred.
Exceptional interpersonal skills that facilitate customer cultivation and negotiations.
Excellent relationship management, interpersonal, written, and verbal communication skills.
Experience with managing long-term partnerships.
Initiative, self-starter with an entrepreneurial spirit.
Knowledge of youth development principles and practices, especially relating to issues of equity, inclusion, and healthy competition within sports and physical activity.
Able to work effectively across teams and with multiple leaders to move projects forward.
Enjoys a fun, energetic, and mission-driven work environment that values play and authenticity.
Access to reliable transportation and the ability to travel
Playworks offers the full package - great benefits, a fun place to work, and an opportunity to grow professionally.
This is a full-time, exempt position reporting to the Northern California Regional Partnership Director with an anticipated start date of January 15, 2026
At Playworks, our starting salary takes into consideration internal pay equity, geographic pay differential, and robust external market data. We highly value transparency and equity within compensation and, therefore, are committed to adhering to established compensation pay points. The salary for this position is: $76,200
A comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k), and 1% employer match, employee-funded pre-tax health and child care spending accounts.
Generous flexible time off with sick and holiday leave
This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation's youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!
Please include:
A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
Resume.
If we believe you're the right fit, we'll request your references; there's no need to include them at this stage.
Work Environment:
This position operates in both a school and office environment, both indoors and outdoors. The position interacts with children on playgrounds and in classrooms on a daily basis. A portion of the interaction with schools may occur virtually.
Typical physical and mental demands:
This position requires sufficient physical ability and mobility to stand for extended periods at times; walk on a school site in various weather conditions; to climb stairs at some sites; to occasionally stoop, bend, kneel, crouch, reach, and twist and, dependent on assignment the employee may occasionally lift, push, pull and/or move up to 50 pounds.
As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.
Want to know more Playworks and how you can help bring out the best in thousands of kids?
#J-18808-Ljbffr
$76.2k yearly 6d ago
Regional Partnerships Manager - Northern California
Playworks 4.3
Palo Alto, CA jobs
A leading youth engagement organization is seeking a Regional Partnerships Manager to drive new school partnerships and strengthen existing ones across Northern California. The role involves strategic outreach, building relationships, and managing sales cycles within a hybrid work environment. Ideal candidates will have 2+ years of experience in sales or partnership development, strong organizational skills, and a commitment to social impact.
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$57k-75k yearly est. 6d ago
Regional Partnerships Manager - Northern California
Playworks 4.3
San Francisco, CA jobs
A leading youth engagement organization is seeking a Regional Partnerships Manager to drive new school partnerships and strengthen existing ones across Northern California. The role involves strategic outreach, building relationships, and managing sales cycles within a hybrid work environment. Ideal candidates will have 2+ years of experience in sales or partnership development, strong organizational skills, and a commitment to social impact.
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$57k-75k yearly est. 6d ago
Client Executive - Cloudify Voice
Lumen 3.4
Montgomery, AL jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Tallahassee, FL jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Little Rock, AR jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Sacramento, CA jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Washington, DC jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Des Moines, IA jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Urban Honolulu, HI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Denver, CO jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Atlanta, GA jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Hartford, CT jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$166.5k-221.9k yearly 4d ago
Client Executive - Cloudify Voice
Lumen 3.4
Phoenix, AZ jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Client Executive is a senior specialized sales role responsible for supporting the full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services, including business development, sales, upselling, cross-selling, migration, and retention. This position leads strategy and account planning for key clients, provides thought leadership, and develops holistic solutions to meet customer needs. Responsibilities include leading transformation discussions, preparing tailored proposals, and collaborating closely with account teams and leadership.
The Client Executive has extensive experience with large enterprise accounts, strong knowledge of Lumen and client procurement processes, and excels at facilitating collaboration across client functions. They are skilled in strategic thinking, understand customer business drivers, and possess deep technical expertise in relevant products, regularly applying Solutions Selling methodology to manage relationships and identify opportunities.
**The Main Responsibilities**
+ Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships.
+ Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training.
+ Accretive Sales: Contribute to revenue growth through incremental new sales.
+ Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches.
+ Cross-Selling: Offer related or complementary products to existing customers.
+ Retention: Keep customers engaged and renew agreements/contracts.
+ Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support.
+ Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting.
+ Sell transformational solutions to meet/exceed sales targets.
+ Drive business development, solution creation, and end-to-end sales motion.
+ Own the sales cycle from lead generation to closure.
+ Identify, bid on, negotiate, and close new sales opportunities.
+ Develop executive relationships and coordinate business reviews.
+ Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services.
**What We Look For in a Candidate**
+ 10+ years of B2B sales experience in the technology sector.
+ 10+ years of selling complex technology solutions in the Large Enterprise space.
+ Demonstrated success in selling specialized solutions and meeting sales quotas.
+ Consultative or solutions selling training and success in applying these techniques.
+ Business acumen including company financial measurements and telecommunications industry knowledge.
+ Ability to craft financial analyses to support customer decisions.
+ Fluency in technical/operational options and industry trends.
+ Ability to analyze competition, customer behavior, and industry trends.
+ Excellent verbal and written communication skills.
+ Strong interpersonal and persuasive communication skills.
+ Initiative, creativity, and a self-driven attitude.
+ Adaptability, organization, and the ability to work independently.
+ Tenacity, accountability, and the ability to manage multiple projects.
+ Multiple technical sales certifications.
+ Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot. **Preferred Qualifications**
+ Minimum 7 years in a senior account director role.
+ Previous presentations at tradeshows and industry events.
+ Experience with Genesys and Cisco Contact Center ACD platforms.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$151,326 - $201,758 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$158,886 - $211,848 in these states: CO HI MI MN NC NH NV OR RI
$166,457 - $221,939 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
**What to Expect Next**
Requisition #: 341057
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.