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Lutheran Social Services of WI and Upper MI is currently seeking a Forensic Care Coordinator for our Operating Avenues for Re-Entry Success (OARS) program serving Marathon, Wood and Clark counties. This is a full-time, benefit eligible role. The position requires regular visits in the client's home and/or community and then is able to work from home for documentation and meeting purposes. The role is primarily, Monday through Friday, 1st shift, but will require flexibility to meet the needs of clients. This role provides comprehensive person-centered case management. This requires ongoing learning in Motivational Interviewing through participation in monthly coaching and quarterly fidelity reviews as well as the use of other identified evidence-based practices. This role works with individuals in DHS's Outpatient Competency Restoration Program (OCRP), Jail-Based Competency Program (JBCR), Conditional Release Program (CR), and Opening Avenues to Reentry Success Program (OARS), or Supervised Release (SR). Forensic Care Coordinators work collaboratively with community service providers that have been identified to specifically address the needs of the client with a mental health diagnosis and/or substance use disorder. LSS works closely with the client's treatment team and natural supports to best support whether the client is released from jail, prison, mental health institutions, or the community. Forensic Care Coordinators working in CR, OCRP, JBCR or OARS can be asked to work with clients in any of those programs, but Supervised Release remains separate. Supervised Release Care Coordinators will not work in CR, OCRP, JBCR or OARS: The CR program works with individuals found not guilty by reason of mental disease or defect. Forensic Coordinators provide professional testimony, write court documents, and understand the 917.17 WSS. The Forensic Coordinator works with mental health institutions, court systems, natural support, and community providers. The OCRP and JBCR offer services to adults charged with a crime adjudicated not competent to stand trial but likely to regain competency. The Competency programs Forensic Coordinators understand the 971.14 WSS and are responsible for meeting clients in the community (OCRP) as well as in the Jail setting (JBCR). The Forensic Coordinator works with the jail system, providing legal education, community providers, the court system, institutions, and natural support. · The OARS program, the Forensic Coordinator, understands the criminogenic needs of the client. This is a voluntary program. The Forensic Coordinator starts meeting with the client at the correctional institution in the pre-release stage and continues through post-release. The Forensic Coordinator works closely with the client and their treatment team for up to two years. · Supervised Release specifically works with sexually violent people who are committed under WI statute 980. While they currently may be living at Sandridge Secure Treatment Center, the role of LSS is to provide service coordination and services to assist them with a transition to living in the community. o Sexually violent person: This is someone who has a mental disorder that makes it likely the person will engage in future acts of sexual violence convicted of a sexually violent offense, adjudicated as delinquent for a sexually violent offense, or found not guilty of or not responsible for a sexually violent offense by reason of mental disease or defect. These people are committed under Wis. Stat. ch. 980. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records, primarily electronic files. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Student loan navigation program with Summer, PBC Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements. General Requirements: · Bachelor's degree in relevant area of human services. Acceptable human service degrees for this role include, but are not limited to, the following: · Community Mental Health · Substance Use · Counseling/Guidance · Criminal Justice · Psychology · Recreational Therapy · Rehabilitation Counseling · Social Worker · Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required

💼Human Services Professional 📍 Wausau, WI 🕒 Full-Time | Tues-Fri 2PM-10PM + Every Other Weekend 💰 $1,000 Sign-On Bonus + $1.50/hr Evening/Weekend Differential 💵 Up to $26/hour with shift differential! Lutheran Social Services of Wisconsin & Upper Michigan is growing our In-Home Recovery Services (IHRS) team and we want you to be part of it! We're currently seeking a Human Services Professional to support clients in the Wausau community who are enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare. This role is ideal for someone passionate about mental health recovery, community-based care, and making a meaningful impact in the lives of others. 🌟 🧠 What You'll Do 💊 Provide medication management support in homes, schools, offices, or community settings 🧩 Participate in recovery teams and contribute to service planning 📋 Maintain accurate documentation and client records 🤝 Collaborate with clients, families, and service teams to implement interventions 🧭 Apply knowledge of counseling, casework, and community resources 🧑 ⚖️ Testify in legal proceedings when required 🧑 🎓 Attend staff development, training, and supervision sessions 🗓️ Work a flexible schedule based on client needs (evenings/weekends included) 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧘 Calm Wellness App - Premium Access 💸 Early Earned Wage Access (UKG Wallet) 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 💵 $1,000 Sign-On Bonus - Ask a recruiter for details! 📚 Qualifications 🎓 Bachelor's degree in a human services-related field (required for CCS) 🚗 Valid driver's license, reliable transportation, and auto insurance 💻 Proficient in computer systems and electronic health records 🧠 Strong attention to detail, problem-solving, and interpersonal skills 🧍 ♂️ Comfortable working in community environments and responding to crises 🌍 Work Environment Community-based with daily travel throughout the Wausau area Moderate noise level; exposure to outdoor conditions during travel Physical activity including bending, kneeling, and stair climbing may be required ✨ Ready to make a difference in mental health recovery? Apply today and join a team that's committed to empowering individuals and strengthening communities! Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.

Adult Residential Support Professional Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS) Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems. Position Overview Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support. Key Responsibilities (This list is not exhaustive; additional duties may be assigned as needed.) Collect urine specimens and administer breathalyzer tests Support, interact with, and monitor residents while serving as a positive role model Document resident behaviors and maintain accurate records and reports Perform general housekeeping and cleaning tasks Organize and distribute clothing, bedding, and supplies Monitor or administer medications per program policies Share client status updates with external partners while maintaining confidentiality Identify and respond appropriately to emergencies or crises Support residents in achieving treatment plan goals Work independently and problem-solve effectively Attend staff meetings and participate in required trainings Assist with meal preparation, grocery shopping, and life skills development Transport residents to appointments, meetings, and activities Lead educational group activities within program guidelines Provide basic first aid when necessary Perform other duties as assigned Perks & Benefits Mileage reimbursement Paid Time Off (PTO) 403B retirement contribution option Annual raises prioritized for employees Employee Assistance Program (EAP) Service awards and recognition Education & Experience High School Diploma or GED required Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs Prior experience in a similar role preferred Strong reading, writing, math, and problem-solving skills Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control Certificates, Licenses & Registrations Valid driver's license preferred Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire Skills Strong verbal and written communication skills Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training Physical Demands & Work Environment Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking Work primarily in a community-based residential setting Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care Moderate noise level in the work environment Travel Day travel required up to 25-50%, depending on role responsibilities Lutheran Social Services is an Equal Opportunity Employer (EOE).

💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).

Adult Residential Support Professional (Part-Time) 📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days. This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts. What You'll Do Provide positive role modeling and daily support to residents Monitor and document resident behavior and progress Assist with life skills, meal preparation, and facility upkeep Support residents in achieving treatment goals Administer medications, breathalyzer tests, and urinalysis as needed Respond to emergencies and crisis situations appropriately Transport residents to appointments and activities Participate in staff meetings and ongoing training What We Offer 💲 Mileage reimbursement 🌱 Paid Time Off & annual raises 🏆 Service awards & recognition 💼 403B contribution option 🧘 Calm Wellness App - Premium Access 💳 Early earned wage access with UKG Wallet 🤝 Employee Assistance Program What We're Looking For High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred Previous experience in residential care or similar services is a plus Strong communication, problem-solving, and teamwork skills Valid driver's license preferred Ability to work independently with patience, flexibility, and professionalism Willingness to complete DHS 83 training after hire (required) Physical & Work Environment Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care) Community-based residential setting with moderate noise level Day travel may be required up to 25-50% Join Us At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence. Apply today and be the positive change at Exodus House. LSS is an Equal Opportunity Employer (EOE).

Adult Residential Support Professional Full Time, 7am-3pm Monday-Friday | Lutheran Social Services (LSS) Lutheran Social Services is seeking a dedicated Adult Residential Support Professional to join our team at Fahrmen Team, a 42-bed adult residential treatment facility. Fahrmen Center provides inpatient addiction services for both men and women, as well as restorative justice programming for individuals involved with correctional systems. Position Overview Under supervision, this role involves providing care, services, and treatment to clients in our Addictions and Restorative Justice (ARJ) programs. Clients may present with substance use disorders and/or criminogenic risk factors, requiring responsive and compassionate support. Key Responsibilities (This list is not exhaustive; additional duties may be assigned as needed.) Collect urine specimens and administer breathalyzer tests Support, interact with, and monitor residents while serving as a positive role model Document resident behaviors and maintain accurate records and reports Perform general housekeeping and cleaning tasks Organize and distribute clothing, bedding, and supplies Monitor or administer medications per program policies Share client status updates with external partners while maintaining confidentiality Identify and respond appropriately to emergencies or crises Support residents in achieving treatment plan goals Work independently and problem-solve effectively Attend staff meetings and participate in required trainings Assist with meal preparation, grocery shopping, and life skills development Transport residents to appointments, meetings, and activities Lead educational group activities within program guidelines Provide basic first aid when necessary Perform other duties as assigned Perks & Benefits Mileage reimbursement Paid Time Off (PTO) 403B retirement contribution option Annual raises prioritized for employees Employee Assistance Program (EAP) Service awards and recognition Education & Experience High School Diploma or GED required Related experience or college credits in social work, human services, psychology, or similar fields may be required depending on contract needs Prior experience in a similar role preferred Strong reading, writing, math, and problem-solving skills Ability to follow direction, maintain professional boundaries, and work collaboratively with patience, flexibility, and self-control Certificates, Licenses & Registrations Valid driver's license preferred Must meet LSS auto insurance requirements and pass a satisfactory Motor Vehicle Record (MVR) check DHS 83 training (Fire Safety, First Aid, Choking Procedures, Standard Precautions, Medication Administration) preferred; required after hire Skills Strong verbal and written communication skills Basic computer proficiency for timecards, email, HRIS, EHR systems, and online training Physical Demands & Work Environment Frequent standing, bending, stooping, crouching, kneeling, stair use, and walking Work primarily in a community-based residential setting Exposure to outdoor conditions while supervising resident activities, assisting with snow removal, or yard care Moderate noise level in the work environment Travel Day travel required up to 25-50%, depending on role responsibilities Lutheran Social Services is an Equal Opportunity Employer (EOE).

Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

🧠 Adult Residential Support Professional - 1st Shift Schedule: Full-Time | 1st Shift | 6:00 AM - 2:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Eastwood! 🌟 About Eastwood Eastwood is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel No travel is anticipated. If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! Lutheran Social Services of WI and Upper MI is an equal opportunity employer.

🧠 Adult Residential Support Professional - 1st Shift Schedule: Full-Time | 1st Shift | 6:00 AM - 2:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).

🧠 Adult Residential Support Professional - 2nd Shift Schedule: Full-Time | 2nd Shift | 2:00 PM - 10:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is seeking a full time Adult Residential Support Professional to join our Fahrman team! Fahrman Center is a 42-bed adult residential treatment facility that provides inpatient addictions services for men and women as well as restorative justice services for clients who are involved with various correctional entities. This is a full-time, benefits eligible 2nd shift opportunity working 3pm-10pm M/W/F and every other weekend 10am-10pm. Contractual requirements set forth by the Federal Bureau of Prisons requires one male and one female to be on shift at all times as Fahrman Center is a co-ed facility. Per those contractual requirements, the specific need for this role at this time is a male candidate who is able to conduct observed UAs on our male residents. Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services of WI and Upper MI is currently recruiting for Adult Residential Support Professionals for a new addictions recovery program in Oconomowoc, WI. LSS Recovery Center Oconomowoc provides up to 30 beds for adult women in need of Medically Monitored Treatment and Transitional Residential Treatment. Services are gender specific and trauma informed. The facility does allow for infants up to age 3 months to reside with their mothers who are receiving SUD treatment services. As as Support Professional, your role is to help these ladies stay clean and sober, adhere to the requirements of the program, pass medication, provide meals, complete household chores, etc. This is a part-time, weekend only position, 10 hr days and a one hour staff meeting during the week. The role offers pay at $17.75/hr. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed. “laundry equipment” - it's regular household washers and dryers….May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and records May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required ADDITIONAL AGENCY REQUIREMENTS (Required of all employees): Must comply with agency and departmental policies and regulations Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity. Must support the Mission, Vision and Values of the Agency. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). TRAVEL: Ability to travel on day trips in the community as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer.

About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer

About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer

Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

🧠 Adult Residential Support Professional - 1st Shift Schedule: Full-Time | 1st Shift | 6:00 AM - 2:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking an Adult Residential Support Professional to join our team at Aspen Center! Aspen Center is one of our residential treatment facilities that is housed in Waukesha County that offers affordable and comprehensive addictions treatment for men. Our mission is to provide men with the skillsets and resources to successfully navigate recovery and achieve long-term sobriety. Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a full time, benefit eligible 2nd Shift Opportunity working from 2pm-10pm Thursdays-Mondays. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed. May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work...make the decision to work where you are valued! Join the McNabb Center Team as the Sevier Customer Service and Benefits Specialist today! The Sevier Customer Service and Benefits Specialist JOB SUMMARY Provides daily response to all phone calls directed to Sevier County Outpatient Services, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication appointments, rescheduling medication appointments, and other related phone calls. Maintain schedule for all Sevier clinic staff and prescribers in order to ensure productivity standards are met. Provide reminder phone calls to all patients 24 hours prior to medication appointments. Assist staff to meet set productivity standards within compliance of HRMC policy and procedures. Maintain medical charts, send items to be scanned into Centricity to Medical Records at Children and Youth Center, as well as Adult Center. Complete all client benefits requirements at intake and overall make the intake process more efficient. Will manage Intake Log, Magellan Reporting, and Client Compliance. Will manage co pays with cash and credit cards. Will keep up with all pay sources to ensure they are current and correctly recorded in EMR. Will be up to date on CNF forms and send to scanning. JOB DUTIES/RESPONSIBILITIES This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain schedule for all IST staff prescribers. Input/print out necessary information in EMR for scheduling purposes on a daily basis. Provide reminder phone call to client/family 24 hours prior to appointment on a daily basis. Maintain cancellation list for filling in appointment purposes and update daily. Discuss with the staff prescribers any time there is a change made to the schedule throughout the day. Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor. 2. Manage all phone calls and messages for scheduling, nurses, and staff psychiatrists. Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday. Correctly scribe and direct all messages to the necessary staff or extension as evidenced by no reported consumer/staff concerns in this area. Triage priority of all calls throughout the day. 3. Health Care Record Maintenance/Productivity Completes benefits portion of intake process and manages Intake Log. Sends healthcare documents to be scanned by Medical Record staff at Children and Youth and Adult Center within two business days of receipt. Knowledgeable in HIM/Custodian of Record procedures and chart storage locations Enters Health Care information related to reimbursement into the Centers database accurately and within two business days of receipt, i.e. (intake documents & information.) 4. Demonstrates and maintains a positive work climate and the overall team effort of the program. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes. Accepts additional assignments and/or changes in assignment and/or work. Promotes an environment in which cultural diversity and the customs, beliefs and values of the individual are respected. Maintains a professional appearance at all times. Responds professionally to those who enter the building, or calls into the Center. COMPENSATION: Starting salary for this position is approximately $16.61 /hr based on relevant experience and education. QUALIFICATIONS - Sevier Customer Service and Benefits Specialist Experience: Previous experience working face to face with individuals in an office/clinic setting. Education / Knowledge: High School diploma or equivalent degree or experience in the area of reception, administrative duties, scheduling responsibilities. Abilities: Must be capable of assisting in utilizing non-violent methods of crisis intervention including Handle with Care. (training provided) This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, and going down on knees, running, and walking. Must have the mental ability to exercise sound judgement under pressure. Must be able to handle frustrating or difficult clients and accommodate to ensure the best possible outcome. Must be able to lift up to 50 lbs. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.61-16.61 Hourly Wage PI4500db08693c-37***********1

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Cleveland, Ohio): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $18.50/hour Sign On Bonus: $1,500 WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights