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Scheduler jobs at American Red Cross - 524 jobs

  • Integrated Master Scheduler

    Battelle Memorial Institute 4.7company rating

    Columbus, OH jobs

    Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. **Job Summary** We are currently seeking an **Integrated Master Scheduler** ; located in **Columbus, Ohio** for our Maritime and Spectrum Solutions Division. The Maritime and Spectrum Solutions Division is contracted by the US Government and commercial clients to develop unique solutions to solve challenges. One example is our pioneering work developing next-generation wireless infrastructure with RavenStar, a revolutionary ultrawide bandwidth steerable aperture technology. For a Master Scheduler, this means joining a team of engineers, designers, technicians, supply chain experts, and program managers building modular, scalable, and standards-compliant hardware-including RavenStar-enabled radio units (RUs) that can simultaneously support LTE and 5G channels. Our technology directly supports: - Efficient production planning, thanks to modular analog front ends and scalable architectures (e.g., 8T8R stacking to 64T64R) - Cross-functional coordination, as RavenStar integrates mechanical, RF, and digital systems - Lean manufacturing and scheduling, with compact form factors that simplify logistics and reduce installation timelines As a Master Scheduler, you'll play a key role in aligning production timelines, optimizing resource allocation, and ensuring on-time delivery of RavenStar systems that are reshaping the future of 5G and other electro-mechanical systems that fill customer needs. The successful candidate exhibits outstanding communication skills, is a creative problem solver, active collaborator, detail oriented, and self-motivated executor of tasks. They are expected to persistently pursue the best solution to challenging problems through application of their own skills and by seeking and leveraging the inputs of collaborators. Some travel may be required ( **Responsibilities** + Work with Project Managers and our Production and Engineering Team Leads to create and maintain a feasible resource loaded integrated master schedule and builds plans across multiple programs in Microsoft Project, working with both individual project schedules and an integrated master schedule for the program. + Collect and analyze data using Microsoft Project with a high level of independence and regularly exchange information with a variety of internal resources. + Work with extended team to create forecasts to analyze labor needs in future months resulting in capacity plans and resource utilization forecasts. + Establish and coordinate integrated master schedules and departmental workflows to establish sequence and operations to meet business timeframes and deadlines. + Report critical path, constraints and risks to project management and senior leadership. + Train PMs and other supporting personnel on Microsoft Project as needed for our teams to successfully use these tools and resultant data to successfully manage our programs. + Support proposal activities through developing notional schedules and Gantt charts. + Collaborate with our Production and Supply Chain team to keep schedule current and identify risks and mitigation plans. **Key Qualifications** + Experience creating and maintaining individual and integrated schedules in Microsoft Project at an advanced level. + 10 years' experience creating and executing schedules in a complex development and production environment. + Excellent analytical, problem solving, and organizational skills and proven ability to manage details. + Ability to manage multiple priorities and projects. Ability to effectively collaborate and communicate with internal and external resources. + Experience working in an MRP/ERP system such as Oracle, Deltek, Costpoint, or SAP. + Ability to handle multiple job assignments with different stakeholders simultaneously and manage time effectively. + Excellent verbal and written communication skills with proven results. + Requires a bachelor's degree in related field or equivalent experience and 5 - 8 years of experience with the development and implementation of integrated master scheduling. + Proven experience succeeding in an environment where attention to details is critical and ability to easily pivot between projects and tasks when called upon. + Experience using Microsoft Office Software (Teams, Word, Excel, Power Point, etc.). + Willingness and ability to obtain a DoD Secret Clearance **Preferred Qualifications** + Experience using Planisware Project Management Software, Power BI, and Primavera P6 + Earned Value Management knowledge and experience or Earned Value Management Professional (EVMP) certification. + PMP certification. + A current DoD Top Secret Security clearance. **Benefits: Live an Extraordinary Life** We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. + **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time. + **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. + **Take time to recharge** : You get paid time off to support work-life balance and keep motivated. + **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. + **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support. + **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. + **Advance your education** : Tuition assistance is available to pursue higher education. **A Work Environment Where You Succeed** For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: + Apply your talent to challenging and meaningful projects + Receive select funding to pursue ideas in scientific and technological discovery + Partner with world-class experts in a collaborative environment + Nurture and develop the next generation of scientific leaders + Give back to and improve our communities **Vaccinations & Safety Protocols** _Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._ _Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._ The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.** For more information about our other openings, please visit ************************
    $81k-99k yearly est. 8d ago
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  • Substitute Front Office Clerk (On-Call)- Holy Spirit Catholic School

    Archdiocese of San Antonio 3.3company rating

    San Antonio, TX jobs

    Employment Status: Temporary (On-Call) FLSA Status: Non-exempt (hourly) Reports to: Principal The front office clerk serves as a temporary substitute, called upon when the front office manager is away from campus. Position Responsibilities: Answers and transfers incoming phone calls; screen calls as needing Greet and manager outside visitors following school security protocols Use of PA System to communicate effectively with faculty and staff Use RenWeb system to locate students during the school day Supports and upholds the philosophy of Catholic education and the mission of the school Acts as a witness to Gospel values by modeling the teachings of the Catholic Church Supports and adheres to the Religious Standards for Catholic School Employees and policies and procedures of the school and Archdiocese Maintains confidentiality regarding school matters Adheres to safety training and protocols on a daily basis, and takes precautionary measures to ensure the safety and well-being of self, others. Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information. Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. Performs other duties as assigned. Requirements Minimum Qualifications: Education: * High School Diploma or equivalent required * Some college coursework preferred Experience: Minimum 2 years in an administrative support role Experience in a school or front office environment is a plus Bilingual in Spanish and English required Licenses & Credentials: * Reliable transportation * Valid driver's license and vehicle insurance Skills & Competencies: Proficiency with Microsoft Office and general computer systems Strong communication and interpersonal skills Detail-oriented and organized Critical thinking and problem-solving ability Ability to remain calm and professional under pressure Open availability for on-call scheduling Work Schedule: This is an on-call position with no guaranteed hours. Availability during school hours is essential. Additional Information: The qualified candidate will be someone who learns quickly, makes sound decisions, and presents themselves professionally at all times. A flexible schedule is a must. This is not necessarily an exhaustive list of all duties or conditions associated with the role. The school reserves the right to modify responsibilities as needed. Equal Opportunity Employer: The Archdiocese of San Antonio is an Equal Opportunity Employer and encourages all qualified individuals to apply. Employment is subject to adherence to the Code of Conduct and the Faith and Moral Policy.
    $20k-27k yearly est. 8d ago
  • Front Desk Specialist (Heights)

    Avenue360 Health and Wellness 4.3company rating

    Houston, TX jobs

    About Us Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs. What we have to offer Our Compensation Package Includes: Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) Medical, Dental, and Vision 401K match up to 4%. Company paid Life Insurance Company paid Short Term and Long-Term Disability Employee Assistance Program Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Duties and Responsibilities: Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. Sign in patients Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input. Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures. Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff. Ensuring that all charts are in compliance with documentation requirements. Completion of all filing of charts by end of day. Answer all incoming calls and route them to the appropriate staff including faxes. Work closely with provider staff to assure smooth patient flow and cut down on waiting time. Work closely with social services and refer patients who chronically do not keep their appointments for follow-up. Call and remind patient of his/her appointment including the six-month no show report. Follow up on "no show" patients on a daily basis. Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee. Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc. Maintenance and clean up of clinic lobby area. Check voicemails and return phone calls promptly. Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes. Assist in screening of Medicaid and other insurances. Accurately implement and collect co-pays. Maintain stock of office supplies. Keep all program fliers and information posted and available in waiting room. Compliance with all policies and procedures, including confidentiality for patients and patients records. Help with scanning procedures to get patient information into Electronic Health Record. Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels. Other duties as assigned by Supervisor, Operations Manager or Chief. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Ability to work under pressure. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. Friendly personality with the desire to work with the public Ability to handle multi-functions. Understanding of community based organizations. Communicate patients' problems to the medical staff. Ability to relate to the public. High school graduate/GED. One year of medical experience from a similar setting. Formal training from a vocational school in lieu of the above. Ability to relate to patients, through familiarity with medical terminology and triage procedure. Must believe in health care with dignity for all Ability to communicate with people and understand their problems. Bilingual in English/Spanish highly preferred. Minimum typing speed of 35 wpm. Continuing Education and Training Requirements: Participates in training required by the funding source and/or required by licensing board.
    $26k-32k yearly est. 5d ago
  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Sussex, WI jobs

    Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program Waukesha County, WI Full-Time | M-F, First Shift | Remote Flexibility $24.70/hour for Spanish Bilingual + $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. What You'll Do Assess children's functional abilities using approved tools Develop and implement individualized service plans with families and providers Facilitate team meetings and coordinate services based on family-centered goals Maintain accurate documentation and meet all regulatory timelines Collaborate with internal teams and external agencies to support families Testify in legal proceedings when required Communicate clearly with families, providers, and team members Participate in staff development, training, and supervision Perks & Benefits Medical, Dental & Vision Insurance Flex Spending (Health & Dependent Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Employee Assistance Program Service Awards & Recognition Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months Qualifications Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) Minimum 1 year of experience working with children with disabilities Fluency in Spanish required Proficient in computer systems and electronic health records Strong interpersonal and organizational skills Valid driver's license and reliable transportation (MVR check required) Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 7d ago
  • Radiology Scheduler - Work from Home | $16.00/hr | Starts 2/12/26

    Carenet 4.0company rating

    Remote

    At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Is this you?• Bring empathy and a passion for evidence-based care to all you do while remaining flexible.• Multitasking and attention to detail are your superpowers.• You have a strong healthcare background and believe part of your job is to advocate for your patients.• You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and skills. You respect different cultures and know that rule-following is essential to your personal integrity and your employer's quality compliance. A typical week in the life of this position: * Schedule radiology appointments such as mammograms, ultrasounds, MRIs and CTs• Handle questions and concerns regarding patient imaging needs• Make outbound calls to schedule radiology appointments• Participate in coaching sessions to improve performance• Document all patient/member interactions via management software Qualifications * High School diploma/GED or equivalent * Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience * Must have healthcare background in actual clinical setting or contact center * Demonstrates the ability to type a minimum of 35 wpm * Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB,Tower, and BSA * Demonstrates problem-solving skills * Amenable to 10am CST schedule * Must have reliable internet connection (Satellite and 5G connections are not acceptable) * Able to provide 2 monitors 22 inches each with both HMDI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Customer Service Rep role is $16.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5079 #INDNONC
    $16 hourly 19d ago
  • Radiology Scheduler - Work from Home | $16.00/hr | Starts 2/12/26

    Carenet 4.0company rating

    Remote

    At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Is this you?• Bring empathy and a passion for evidence-based care to all you do while remaining flexible.• Multitasking and attention to detail are your superpowers.• You have a strong healthcare background and believe part of your job is to advocate for your patients.• You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and skills. You respect different cultures and know that rule-following is essential to your personal integrity and your employer's quality compliance. A typical week in the life of this position: * Schedule radiology appointments such as mammograms, ultrasounds, MRIs and CTs• Handle questions and concerns regarding patient imaging needs• Make outbound calls to schedule radiology appointments• Participate in coaching sessions to improve performance• Document all patient/member interactions via management software Qualifications * High School diploma/GED or equivalent * Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience * Must have healthcare background in actual clinical setting or contact center * Demonstrates the ability to type a minimum of 35 wpm * Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB,Tower, and BSA * Demonstrates problem-solving skills * Amenable to 10am CST schedule * Must have reliable internet connection (Satellite and 5G connections are not acceptable) * Able to provide 2 monitors 22 inches each with both HMDI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Customer Service Rep role is $16.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5078 #INDNONC
    $16 hourly 19d ago
  • Bi-Lingual (Spanish) Dental Scheduler

    Healthpoint Family Care 3.4company rating

    Florence, KY jobs

    HealthPoint is currently hiring for a scheduler who is Bi-Lingual in the Spanish language to join the Florence team. The Dental Scheduler position requires excellent customer service skills. The position will be registering patients, making appointments and processing payment information along with various tasks. * Competitive salary * Nine paid federal holidays * Birthday off paid * Generous Paid Time Off * Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans. HealthPoint Family Care is a private primary care medical, women's health, dental and mental health practice located in Northern and Central Kentucky. The organization employs over 170 highly qualified physicians, nurse practitioners, dentists and support staff who are dedicated to providing care for children, adolescents and adults.
    $38k-83k yearly est. 49d ago
  • Residential Scheduler

    ADEC Inc. 4.2company rating

    Elkhart, IN jobs

    The Company: ADECs services revolve around one mission: Advocating for and serving people with intellectual and developmental disabilities so they live lives full of informed choice and possibility. ADEC serves more than 1,200 individuals through a variety of programs, including residential, community employment, day programming, and music/recreational therapy. Why Should you Apply?ADEC has been providing services to children, adults and families with developmental disabilities for nearly 70 years.ADEC is a stable well respected active member of the community employing people in both Elkhart and St. Joseph counties. ADECs Code of Ethics ensure we treat employees with the same dignity and respect we extend to our individuals served. Up to $50 monthly in student loan assistance Up to $2500 in tuition assistance Retirement Program with company match Holiday, vacation, and sick time Medical, dental and vision insurance Gym membership reimbursement Agency Funded life insurance and long term disability The Position: The Group Home Scheduler schedules Group Home Support Staff, including relief, flex, and regular staff to provide coverage of open shifts in the Group Home Program. This includes managing the master schedule and covering openings as a result of vacation and call offs. The Group Home Scheduler provides excellent customer service to employees and managers. This is a great opportunity for someone with scheduling experience, strong computer skills, strong time management and who enjoys working closely with others. Job Responsibilities: Coordinate and schedule authorized persons in the open shifts including canceling shifts/persons and shifting scheduled persons to other shifts through use of a master calendar.Ensure that the Residential Support Staff have their weekly allotted hours by scheduling or assigning them into available open shifts.Maintain current rosters for Residential Support Staff, Relief, regular on-call staff, overtime staff who are authorized to cover open shifts in the absence of regular staff.Circulate weekly relief schedules, bi-monthly group home schedules, and monthly relief rosters.Communicate with Group Home Directors, Managers, and CPO regarding the scheduling needs/problems related to their assigned group homes and the number of open shifts as needed.Keep requested documentation on overtime usage, scheduling issues for each group home, and relief evaluations.Other duties as assigned. This job description is subject to change at any time Job Requirements:High School Diploma required Previous scheduling experience in the healthcare field preferred Ability to understand written directives, write legibly and communicate under stressful conditions Ability to work independently and be flexible Demonstrate strong time management and organizational skills in order to prioritize assignments Successful completion of required trainings Pass background screening and negative drug test ADEC is an Equal Opportunity Employer Compensation details: 18-20 Hourly Wage PI837a6be395a7-31181-39546666
    $23k-26k yearly est. 8d ago
  • Complex Scheduler - Maternal Fetal Medicine Clinic

    Fairview Health Services 4.2company rating

    Edina, MN jobs

    The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. **Responsibilities** + Pre & Post-Appointment Support + Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments. + Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. + Provides patients/caregivers with information and updates. + Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor. + Monitors, manage, and schedules/reschedules appointments from work queues or messages. + Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). + Customer Service + Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: + Appointments, labs, imaging are prioritized and sequenced appropriately. + Patient has followed through on their labs, imaging, and appointments. + Medical records (results, office notes, etc) are received on time and available to the provider/care team. + Prior authorization is completed, if needed. + Appointments, labs, imaging are prioritized and sequenced appropriately. + Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner. + Deliver a consistently high level of service and goes above and beyond to assist customers. + Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. + Partners with customers to resolve questions, and concerns. + Follows standard processes and workflows to ensure safety and reliability. + Communicates information and updates to providers, employees, and departments as appropriate. + Prepares schedules for providers + Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. + Apprise physicians of changes or updates related to their schedules. + Epic in-basket and pool management + Review and respond to patient messages sent to the Epic in-box or through MyChart. + Gather and document information to help facilitate communication between the patient/caregiver and care team. + Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention. + Communicate information delegated by providers + Review chart to piece together important information for the patient and provider. + Organization Expectations, as applicable: + Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. + Partners with patient care giver in care/decision making. + Communicates in a respective manner. + Ensures a safe, secure environment. + Individualizes plan of care to meet patient needs. + Modifies clinical interventions based on population served. + Provides patient education based on as assessment of learning needs of patient/care giver. + Fulfills all organizational requirements. + Completes all required learning relevant to the role. + Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. + Fosters a culture of improvement, efficiency and innovative thinking. + Performs other duties as assigned. **Required Qualifications** + 2 years experience, in a healthcare setting/practice + Completing scheduling and registration of appointments + Templating schedules in Epic + Providing administrative medical support + Utilizing basic medical terminology + Practicing good public relations, customer service, time management, prioritization, and patient communication skills. **Preferred Qualifications** + Healthcare or business-related degree + 3 years experience working in a healthcare setting utilizing Epic Health Records + Telephonic customer experience + Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams) **Benefit Overview** Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** **Compensation Disclaimer** An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. **EEO Statement** EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $32k-38k yearly est. 23d ago
  • Centralized Scheduler

    Community Bridges Inc. 4.3company rating

    Tucson, AZ jobs

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Staff Centralized Scheduler is responsible for ensuring accurate, timely and appropriate staffing of Community Bridges Crisis, Inpatient and Transition Point facilities daily. This position will be required to have specific knowledge of the functions, services, populations, levels of care and staffing requirements for each CBI Crisis/IP/TP program. The Staff Centralized Scheduler will be required to work with multi-disciplinary teams, possess strong communication and organization skills, pay close attention to detail and be efficient. Skills/Requirements High School Diploma or GED is required. Associates Degree is preferred. Preferred: 1 year of experience working in a medical practice setting, behavioral health field, administrative role, staff scheduling or medical scheduling. Current AZ Driver's License CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Reimbursement options for Licensure Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers. For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
    $29k-34k yearly est. 17d ago
  • Dental Scheduler - Kreative Dental Care

    American Dental Companies 4.7company rating

    Polk City, FL jobs

    We're Hiring: Dental Scheduler at Kreative Dental Care! We are a growing, patient-focused dental practice seeking a Dental Scheduler to join our team. This position plays a key role in patient satisfaction, appointment flow, and daily office operations. Key Responsibilities Schedule, confirm, and reschedule patient appointments Manage daily dental schedules to reduce gaps and no-shows Answer multi-line phone calls and assist patients professionally Verify patient information and update dental records Send appointment reminders (calls, texts, emails) Coordinate schedules with dentists and hygienists Maintain HIPAA compliance and patient confidentiality Required Skills & Qualifications Experience in a dental or medical office preferred Knowledge of dental scheduling systems (Denticon preferred not required) Strong communication and customer service skills Organized, detail-oriented, and dependable Ability to multitask in a fast-paced environment Basic computer and data entry skills Benefits Supportive work environment Competitive pay based on experience Opportunities for training and growth Consistent schedule and team-oriented culture
    $26k-38k yearly est. 37d ago
  • Complex Scheduler - Maternal Fetal Medicine Clinic

    Fairview Health Services 4.2company rating

    Burnsville, MN jobs

    The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. **Responsibilities** + Pre & Post-Appointment Support + Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments. + Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. + Provides patients/caregivers with information and updates. + Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor. + Monitors, manage, and schedules/reschedules appointments from work queues or messages. + Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). + Customer Service + Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: + Appointments, labs, imaging are prioritized and sequenced appropriately. + Patient has followed through on their labs, imaging, and appointments. + Medical records (results, office notes, etc) are received on time and available to the provider/care team. + Prior authorization is completed, if needed. + Appointments, labs, imaging are prioritized and sequenced appropriately. + Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner. + Deliver a consistently high level of service and goes above and beyond to assist customers. + Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. + Partners with customers to resolve questions, and concerns. + Follows standard processes and workflows to ensure safety and reliability. + Communicates information and updates to providers, employees, and departments as appropriate. + Prepares schedules for providers + Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. + Apprise physicians of changes or updates related to their schedules. + Epic in-basket and pool management + Review and respond to patient messages sent to the Epic in-box or through MyChart. + Gather and document information to help facilitate communication between the patient/caregiver and care team. + Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention. + Communicate information delegated by providers + Review chart to piece together important information for the patient and provider. + Organization Expectations, as applicable: + Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. + Partners with patient care giver in care/decision making. + Communicates in a respective manner. + Ensures a safe, secure environment. + Individualizes plan of care to meet patient needs. + Modifies clinical interventions based on population served. + Provides patient education based on as assessment of learning needs of patient/care giver. + Fulfills all organizational requirements. + Completes all required learning relevant to the role. + Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. + Fosters a culture of improvement, efficiency and innovative thinking. + Performs other duties as assigned. **Required Qualifications** + 2 years experience, in a healthcare setting/practice + Completing scheduling and registration of appointments + Templating schedules in Epic + Providing administrative medical support + Utilizing basic medical terminology + Practicing good public relations, customer service, time management, prioritization, and patient communication skills. **Preferred Qualifications** + Healthcare or business-related degree + 3 years experience working in a healthcare setting utilizing Epic Health Records + Telephonic customer experience + Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams) **Benefit Overview** Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** **Compensation Disclaimer** An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. **EEO Statement** EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $32k-38k yearly est. 23d ago
  • Complex Scheduler - Maternal Fetal Medicine Clinic

    Fairview Health Services 4.2company rating

    Maplewood, MN jobs

    The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. **Responsibilities** + Pre & Post-Appointment Support + Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments. + Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. + Provides patients/caregivers with information and updates. + Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor. + Monitors, manage, and schedules/reschedules appointments from work queues or messages. + Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). + Customer Service + Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: + Appointments, labs, imaging are prioritized and sequenced appropriately. + Patient has followed through on their labs, imaging, and appointments. + Medical records (results, office notes, etc) are received on time and available to the provider/care team. + Prior authorization is completed, if needed. + Appointments, labs, imaging are prioritized and sequenced appropriately. + Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner. + Deliver a consistently high level of service and goes above and beyond to assist customers. + Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. + Partners with customers to resolve questions, and concerns. + Follows standard processes and workflows to ensure safety and reliability. + Communicates information and updates to providers, employees, and departments as appropriate. + Prepares schedules for providers + Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. + Apprise physicians of changes or updates related to their schedules. + Epic in-basket and pool management + Review and respond to patient messages sent to the Epic in-box or through MyChart. + Gather and document information to help facilitate communication between the patient/caregiver and care team. + Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention. + Communicate information delegated by providers + Review chart to piece together important information for the patient and provider. + Organization Expectations, as applicable: + Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. + Partners with patient care giver in care/decision making. + Communicates in a respective manner. + Ensures a safe, secure environment. + Individualizes plan of care to meet patient needs. + Modifies clinical interventions based on population served. + Provides patient education based on as assessment of learning needs of patient/care giver. + Fulfills all organizational requirements. + Completes all required learning relevant to the role. + Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. + Fosters a culture of improvement, efficiency and innovative thinking. + Performs other duties as assigned. **Required Qualifications** + 2 years experience, in a healthcare setting/practice + Completing scheduling and registration of appointments + Templating schedules in Epic + Providing administrative medical support + Utilizing basic medical terminology + Practicing good public relations, customer service, time management, prioritization, and patient communication skills. **Preferred Qualifications** + Healthcare or business-related degree + 3 years experience working in a healthcare setting utilizing Epic Health Records + Telephonic customer experience + Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams) **Benefit Overview** Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** **Compensation Disclaimer** An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. **EEO Statement** EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $32k-38k yearly est. 23d ago
  • Complex Scheduler

    Fairview Health Services 4.2company rating

    Maplewood, MN jobs

    The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. Responsibilities * Pre & Post-Appointment Support * Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments. * Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. * Provides patients/caregivers with information and updates. * Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor. * Monitors, manage, and schedules/reschedules appointments from work queues or messages. * Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). * Customer Service * Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: * Appointments, labs, imaging are prioritized and sequenced appropriately. * Patient has followed through on their labs, imaging, and appointments. * Medical records (results, office notes, etc) are received on time and available to the provider/care team. * Prior authorization is completed, if needed. * Appointments, labs, imaging are prioritized and sequenced appropriately. * Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner. * Deliver a consistently high level of service and goes above and beyond to assist customers. * Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. * Partners with customers to resolve questions, and concerns. * Follows standard processes and workflows to ensure safety and reliability. * Communicates information and updates to providers, employees, and departments as appropriate. * Prepares schedules for providers * Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. * Apprise physicians of changes or updates related to their schedules. * Epic in-basket and pool management * Review and respond to patient messages sent to the Epic in-box or through MyChart. * Gather and document information to help facilitate communication between the patient/caregiver and care team. * Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention. * Communicate information delegated by providers * Review chart to piece together important information for the patient and provider. * Organization Expectations, as applicable: * Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. * Partners with patient care giver in care/decision making. * Communicates in a respective manner. * Ensures a safe, secure environment. * Individualizes plan of care to meet patient needs. * Modifies clinical interventions based on population served. * Provides patient education based on as assessment of learning needs of patient/care giver. * Fulfills all organizational requirements. * Completes all required learning relevant to the role. * Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. * Fosters a culture of improvement, efficiency and innovative thinking. * Performs other duties as assigned. Required Qualifications * 2 years experience, in a healthcare setting/practice * Completing scheduling and registration of appointments * Templating schedules in Epic * Providing administrative medical support * Utilizing basic medical terminology * Practicing good public relations, customer service, time management, prioritization, and patient communication skills. Preferred Qualifications * Healthcare or business-related degree * 3 years experience working in a healthcare setting utilizing Epic Health Records * Telephonic customer experience * Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $32k-38k yearly est. Auto-Apply 1d ago
  • Complex Scheduler - Maternal Fetal Medicine Clinic

    Fairview Health Services 4.2company rating

    Minneapolis, MN jobs

    The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. Responsibilities * Pre & Post-Appointment Support * Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments. * Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. * Provides patients/caregivers with information and updates. * Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor. * Monitors, manage, and schedules/reschedules appointments from work queues or messages. * Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). * Customer Service * Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: * Appointments, labs, imaging are prioritized and sequenced appropriately. * Patient has followed through on their labs, imaging, and appointments. * Medical records (results, office notes, etc) are received on time and available to the provider/care team. * Prior authorization is completed, if needed. * Appointments, labs, imaging are prioritized and sequenced appropriately. * Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner. * Deliver a consistently high level of service and goes above and beyond to assist customers. * Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. * Partners with customers to resolve questions, and concerns. * Follows standard processes and workflows to ensure safety and reliability. * Communicates information and updates to providers, employees, and departments as appropriate. * Prepares schedules for providers * Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. * Apprise physicians of changes or updates related to their schedules. * Epic in-basket and pool management * Review and respond to patient messages sent to the Epic in-box or through MyChart. * Gather and document information to help facilitate communication between the patient/caregiver and care team. * Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention. * Communicate information delegated by providers * Review chart to piece together important information for the patient and provider. * Organization Expectations, as applicable: * Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. * Partners with patient care giver in care/decision making. * Communicates in a respective manner. * Ensures a safe, secure environment. * Individualizes plan of care to meet patient needs. * Modifies clinical interventions based on population served. * Provides patient education based on as assessment of learning needs of patient/care giver. * Fulfills all organizational requirements. * Completes all required learning relevant to the role. * Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. * Fosters a culture of improvement, efficiency and innovative thinking. * Performs other duties as assigned. Required Qualifications * 2 years experience, in a healthcare setting/practice * Completing scheduling and registration of appointments * Templating schedules in Epic * Providing administrative medical support * Utilizing basic medical terminology * Practicing good public relations, customer service, time management, prioritization, and patient communication skills. Preferred Qualifications * Healthcare or business-related degree * 3 years experience working in a healthcare setting utilizing Epic Health Records * Telephonic customer experience * Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $32k-38k yearly est. Auto-Apply 7d ago
  • Complex Scheduler - Maternal Fetal Medicine Clinic

    Fairview Health Services 4.2company rating

    Brooklyn Park, MN jobs

    The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete. **Responsibilities** + Pre & Post-Appointment Support + Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments. + Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered. + Provides patients/caregivers with information and updates. + Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor. + Monitors, manage, and schedules/reschedules appointments from work queues or messages. + Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns). + Customer Service + Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: + Appointments, labs, imaging are prioritized and sequenced appropriately. + Patient has followed through on their labs, imaging, and appointments. + Medical records (results, office notes, etc) are received on time and available to the provider/care team. + Prior authorization is completed, if needed. + Appointments, labs, imaging are prioritized and sequenced appropriately. + Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner. + Deliver a consistently high level of service and goes above and beyond to assist customers. + Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have. + Partners with customers to resolve questions, and concerns. + Follows standard processes and workflows to ensure safety and reliability. + Communicates information and updates to providers, employees, and departments as appropriate. + Prepares schedules for providers + Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers. + Apprise physicians of changes or updates related to their schedules. + Epic in-basket and pool management + Review and respond to patient messages sent to the Epic in-box or through MyChart. + Gather and document information to help facilitate communication between the patient/caregiver and care team. + Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention. + Communicate information delegated by providers + Review chart to piece together important information for the patient and provider. + Organization Expectations, as applicable: + Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. + Partners with patient care giver in care/decision making. + Communicates in a respective manner. + Ensures a safe, secure environment. + Individualizes plan of care to meet patient needs. + Modifies clinical interventions based on population served. + Provides patient education based on as assessment of learning needs of patient/care giver. + Fulfills all organizational requirements. + Completes all required learning relevant to the role. + Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. + Fosters a culture of improvement, efficiency and innovative thinking. + Performs other duties as assigned. **Required Qualifications** + 2 years experience, in a healthcare setting/practice + Completing scheduling and registration of appointments + Templating schedules in Epic + Providing administrative medical support + Utilizing basic medical terminology + Practicing good public relations, customer service, time management, prioritization, and patient communication skills. **Preferred Qualifications** + Healthcare or business-related degree + 3 years experience working in a healthcare setting utilizing Epic Health Records + Telephonic customer experience + Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams) **Benefit Overview** Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** **Compensation Disclaimer** An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. **EEO Statement** EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $32k-38k yearly est. 23d ago
  • Dental Scheduler - Sacramento Natural Dentistry

    American Dental Companies 4.7company rating

    Citrus Heights, CA jobs

    Job Description We're Hiring: Dental Scheduler at Sacramento Natural Dentistry! Job Type: Full-Time Pay: $20 - $23 per hour (based on experience) We are a growing, patient-focused dental practice seeking a Dental Scheduler to join our team. This position plays a key role in patient satisfaction, appointment flow, and daily office operations. Key Responsibilities Schedule, confirm, and reschedule patient appointments Manage daily dental schedules to reduce gaps and no-shows Answer multi-line phone calls and assist patients professionally Verify patient information and update dental records Send appointment reminders (calls, texts, emails) Coordinate schedules with dentists and hygienists Maintain HIPAA compliance and patient confidentiality Required Skills & Qualifications Experience in a dental or medical office preferred Knowledge of dental scheduling systems Strong communication and customer service skills Organized, detail-oriented, and dependable Ability to multitask in a fast-paced environment Basic computer and data entry skills Benefits Supportive work environment Competitive pay based on experience Opportunities for training and growth Consistent schedule and team-oriented culture
    $20-23 hourly 6d ago
  • Dental Scheduler - Sacramento Natural Dentistry

    American Dental Companies 4.7company rating

    Citrus Heights, CA jobs

    We're Hiring: Dental Scheduler at Sacramento Natural Dentistry! Job Type: Full-Time Pay: $20 - $23 per hour (based on experience) We are a growing, patient-focused dental practice seeking a Dental Scheduler to join our team. This position plays a key role in patient satisfaction, appointment flow, and daily office operations. Key Responsibilities Schedule, confirm, and reschedule patient appointments Manage daily dental schedules to reduce gaps and no-shows Answer multi-line phone calls and assist patients professionally Verify patient information and update dental records Send appointment reminders (calls, texts, emails) Coordinate schedules with dentists and hygienists Maintain HIPAA compliance and patient confidentiality Required Skills & Qualifications Experience in a dental or medical office preferred Knowledge of dental scheduling systems Strong communication and customer service skills Organized, detail-oriented, and dependable Ability to multitask in a fast-paced environment Basic computer and data entry skills Benefits Supportive work environment Competitive pay based on experience Opportunities for training and growth Consistent schedule and team-oriented culture
    $20-23 hourly 36d ago
  • Residential Scheduler

    Adec Inc. 4.2company rating

    Elkhart, IN jobs

    The Company: ADEC's services revolve around one mission: Advocating for and serving people with intellectual and developmental disabilities so they live lives full of informed choice and possibility. ADEC serves more than 1,200 individuals through a variety of programs, including residential, community employment, day programming, and music/recreational therapy. Why Should you Apply? ADEC has been providing services to children, adults and families with developmental disabilities for nearly 70 years. ADEC is a stable well respected active member of the community employing people in both Elkhart and St. Joseph counties. ADEC's Code of Ethics ensure we treat employees with the same dignity and respect we extend to our individuals served. Up to $50 monthly in student loan assistance Up to $2500 in tuition assistance Retirement Program with company match Holiday, vacation, and sick time Medical, dental and vision insurance Gym membership reimbursement Agency Funded life insurance and long term disability The Position: The Group Home Scheduler schedules Group Home Support Staff, including relief, flex, and regular staff to provide coverage of open shifts in the Group Home Program. This includes managing the master schedule and covering openings as a result of vacation and call offs. The Group Home Scheduler provides excellent customer service to employees and managers. This is a great opportunity for someone with scheduling experience, strong computer skills, strong time management and who enjoys working closely with others. Job Responsibilities: Coordinate and schedule authorized persons in the open shifts including canceling shifts/persons and shifting scheduled persons to other shifts through use of a master calendar. Ensure that the Residential Support Staff have their weekly allotted hours by scheduling or assigning them into available open shifts. Maintain current rosters for Residential Support Staff, Relief, regular on-call staff, overtime staff who are authorized to cover open shifts in the absence of regular staff. Circulate weekly relief schedules, bi-monthly group home schedules, and monthly relief rosters. Communicate with Group Home Directors, Managers, and CPO regarding the scheduling needs/problems related to their assigned group homes and the number of open shifts as needed. Keep requested documentation on overtime usage, scheduling issues for each group home, and relief evaluations. Other duties as assigned. This job description is subject to change at any time Job Requirements: High School Diploma required Previous scheduling experience in the healthcare field preferred Ability to understand written directives, write legibly and communicate under stressful conditions Ability to work independently and be flexible Demonstrate strong time management and organizational skills in order to prioritize assignments Successful completion of required trainings Pass background screening and negative drug test ADEC is an Equal Opportunity Employer
    $23k-26k yearly est. Auto-Apply 21d ago
  • Scheduling Specialist (Part-Time) (51180)

    Carter Bloodcare 3.5company rating

    Bedford, TX jobs

    PRINCIPAL ACCOUNTABILITY Under direction of the Coordinator/designee of Mobile Staging and Centralized Scheduling. this position is responsible for assisting in scheduling/payroll and staffing Mobile Collections, and any other departments that can or will be assigned Centralized Scheduling to manage for scheduling/payroll. Following all staffing and scheduling/payroll guidelines. The individual must be able to handle multiple tasks simultaneously and prioritize assignments appropriately. They are expected to appropriately handle numerous telephone calls from collection staff and employ prudent decision-making skills with minimal supervisory intervention. The incumbent is also responsible for entering payroll for all mobile collection staff and any other departments that can or will be assigned to Centralized Scheduling to manage for scheduling/payroll, in a timely manner. The position is responsible for reassigning staff appropriately when indicated to ensure each collection site has resources and the ability to collect the production goal. The individual is required to maintain regular full-time attendance during business hours, and may be scheduled overtime and/or float to all areas of the department. The incumbent assists the Coordinator/designee to identify scheduling and staffing problems. Maintaining all drive changes and updates. Qualifications EDUCATION Minimum High School Education or GED EXPERIENCE 1-3 years of experience in a fast paced work environment Some type of scheduling experience preferred SKILLS AND KNOWLEDGE Excellent verbal communication skills Ability to work independently Good written communication skills Ability to multi-task Good computer skills Ability to manage complex scheduling system Ability to handle multiple projects at one time Good telephone etiquette Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $27k-40k yearly est. 9d ago

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