Team Supervisor jobs at American Red Cross

🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).

🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).

🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).

🌟 Join Our Team as an ICA Team Manager! 🌟 Choose to be part of a team grounded in the virtues of being: ✅ Humble ✅ Hungry ✅ People Smart At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision. As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. What You'll Do 💼 Lead and mentor ICA Teams to deliver exceptional service. Ensure compliance with state ICA contract requirements. Build community connections and foster cultural competence. Oversee hiring, training, and development of team members. Manage budgets and maintain fiscal integrity. Support outreach strategies and ICA service enhancements. Perks & Benefits 🎁 Flexible Schedule & Remote Work Robust Benefits Package: Medical/Dental/Vision 403B Retirement Plan Life Insurance & Disability Coverage Mileage Reimbursement Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays Employee Assistance Program Technology Provided: Laptop, Cell Phone, Printer, Office Supplies Qualifications ✅ Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred). 3+ years experience working with similar populations; supervisory experience strongly preferred. Valid Driver's License and satisfactory driving record. Ability to pass a Caregiver Background Check. Strong communication and leadership skills. Proficiency with Microsoft Suite and ability to learn internal systems. Physical Demands & Work Environment 🏃 ♀️ Regularly required to talk or hear; frequently stand, walk, and sit. Occasionally lift/move up to 10 pounds. Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. Keyboarding required for this position. Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. Noise level is usually moderate. Travel ✈️ Ability to travel on day trips up to 50%; occasional overnight travel may be required. Ready to Make an Impact? 🌍 If you're a caring person with a passion for serving others, we want you on our team! 👉 Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work...make the decision to work where you are valued! Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today! The Family Crisis Center Shelter Supervisor Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter. Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services. Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements. Provides supervision and case consultation to Advocacy Team Leader and milieu staff. Manages 24/7 shelter staff schedule. Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care. Flexible schedule required. JOB DUTIES/RESPONSIBILITIES Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies. Provides management and oversight to 24/7 emergency domestic violence shelter Responsible for the hiring, training and supervision of shelter staff and interns/volunteers Ensures programs are operating in accordance with all funding and center compliance Assists with management of program budgets Assists with data collection and monthly, quarterly, and annual reports Facilitates weekly treatment team meetings and case consultation Responsible for shelter clinical operations and managing facility needs Provides direct client care and intervention as needed Provides program scheduling to ensure all shifts are covered and adequately staffed Rotates on-call coverage and available after-hours for immediate programmatic needs Schedules time efficiently Strong ability to multi-task Accurately documents time and mileage Demonstrates and maintains a positive working relationship with team members, including other departments and community partners Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $64,213/yr based on relevant experience and education. Schedule: Full-time requires at least 40 hours per week This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed Equipment/Technology: Computer skills are required for email, timekeeping, and documentation in the electronic medical record. QUALIFICATIONS - Family Crisis Center Shelter Supervisor Experience / Knowledge: Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness. Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred. Supervisory experience preferred. Education / License: Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study. Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families. Physical/Emotional/Social - Skills/Abilities: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI8cbed016ef35-37***********6

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work...make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen CSU Team Leader today! The Hamblen CSU Team Leader TYPICAL WORKING CONDITIONS/ENVIRONMENT This position is housed at the Hamblen County Campus and requires both office-based clinical and administrative work and community-based clinical interactions. The Crisis Stabilization Unit Team Leader will be responsible for engaging clients, peers, and community members in a professional and therapeutic manner. JOB SUMMARY Primary responsibilities include supervision of resident counselors, transportation, and peer specialist staff on the CSU. This will involve direct clinical supervision and managing scheduling for the unit. The Team leader will provide direct front-line and coverage on the unit. The Team Leader will also serve as liaison with CSU Reception Center Staff in assisting with admission and discharge planning that will include coordination with transportation staff and liaisons with community agencies, ER, law enforcements, etc. for post CSU services. Serves as a clinical member of the multi-disciplinary team, providing treatment, rehabilitation, and support for client population. Introduce and teach key recovery concepts through Illness Management and Recovery Groups to include Team Solutions and WRAP. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift. All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe. All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in. JOB DUTIES/RESPONSIBILITIES This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Administrative duties Takes lead role in hiring and retaining staff. Trains staff to meet established contact goals by end of the month-i.e. scheduling, time sheets, etc. Ensures 24/7 coverage of Unit by creating CSU Unit Schedule. Completes all reports within specified time frame-i.e. weekly overtime, tx plans and group sessions. Monitors staff mandatory training as indicated. Monitors documentations to ensure compliance with CSU/WIC and grant standards. Works in a multi-disciplinary team to meet the needs of the CSU population and oversees clinical standards of the program. Organizes and develops team cohesion daily during scheduled staff meetings. Meets with staff on a consistent basis to address identified concerns Maintains positive relationships with internal departments to meet program needs and maximize program growth-i.e. financial services, IT, etc. Provides resident counselor service delivery as indicated. 2. Daily Staff Duties Leads groups and organizes activities. Offers 1:1 guidance and resources as requested by clients and/or tx team. Responds to all flags, emails, and voicemails within 2 business days. Completes Staff Daily Duties assigned by supervisor before the end of each shift. Will provide client transport as needed. 3. Complete all documentation in compliance with CARF and funder standards. Completes Tx Plans as needed. Completes group logs, transport logs, and charting correctly as well as on time. 4. Maintaining/completing daily safety checks, property checks, and adhering to daily schedule. Completing 15-minute safety checks when observing clients. Properly completing property inventories and searching belongings. Follow CSU Daily Schedule to give clients an effective daily structure for optimum progress. 5. Functions as a member of a multi-disciplinary team Must be punctual and maintain good attendance record. Maintaining a strong line of communication with all CSU and Mobile Crisis (MCU) staff to effectively and safely provide assistance to the people we serve. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors. Accepts additional assignments and/or changes in assignment and/or work. Duties include coverage of the Youth Emergency Shelter as needed. Schedules and covers as needed for program, this includes after hours, weekends and holidays since programs in this division are 24/7. COMPENSATION: Starting salary for this position is approximately $20.68 /hr based on relevant experience and education. Schedule: The Crisis Stabilization Unit and Mobile Crisis operate 24/7, 365 days a year. The holder of this position will be expected to work shifts that meet the needs of the program operation, which may include day, night, weekend, and holiday hours. Regular attendance is an essential job function. Travel: This position requires utilizing a dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Must have an F endorsement and be comfortable transporting clients. Equipment/Technical Competency: Ability to use a computer and basic office software is required, including but not limited to Office Word, Excel, Outlook and be able to utilize EMR for clinical documentation. QUALIFICATIONS - Hamblen CSU Team Leader Experience: Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Experience in working with special populations including individuals with Severe and Persistent Mental Illness, Co-Occurring Disorders, and Dual Diagnosis Disorders preferred. Computer experience is helpful. Experience working in a crisis setting preferred. Education / Knowledge: A Bachelor's degree in a health-related field of counseling, psychology, social work, sociology, or 5 years' experience working with individuals with mental illness or special populations with co-occurring and dual diagnoses preferred. Must obtain F endorsement. Physical: Exposure to biological hazards. Hearing of normal and soft tones. Close eye work. Valid driver's license and F endorsement. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. Updated CPR &First Aid. Physical de-escalation techniques will only be implemented at McNabb Center facilities, and not in community settings. Mandatory to remain awake and alert during shift. Must have mental ability to exercise sound judgment under pressure. Location: Hamblen County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 20.68-20.68 Hourly Wage PI257fbdf3057a-37***********5

Find your calling at Mercy! Assists in the planning, coordination, implementation and evaluation of the operations and patient care of designated areas. Serves as a clinical resource for staff and patients in the department. Functions as a staff nurse in the department as needed. Assumes managerial duties delegated by a manager. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details: Supervisor - Labor, Delivery, Recovery, and Postpartum (LDRP) Location: Mercy Hospital South - 10010 Kennerly Rd, St. Louis, MO 63128 Status: Full Time Overview: Assists in the planning, coordination, implementation and evaluation of the operations and patient care of designated areas. Serves as a clinical resource for staff and patients in the department. Functions as a staff nurse in the department as needed. Assumes managerial duties delegated by a manager. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Qualifications Education: Graduate of an accredited school of nursing (Associate's Degree, Diploma, or BSN) Licensure: Must hold and maintain a current RN license in the hiring state and/or compact licensure as applicable Responsible for meeting all State Board of Nursing requirements Experience: 2 years of patient care experience required Supervisor experience preferred Certifications: Required: Basic Life Support (BLS) through the American Heart Association (or within 30 days of hire) Additional certifications may be required based on unit or obtained within department timeframe: ACLS (Advanced Cardiac Life Support) NRP (Neonatal Resuscitation Program) ENPC (Emergency Nursing Pediatric Course) TNCC (Trauma Nursing Core Course) CPHON (Certified Pediatric Hematology/Oncology Nurse) OCN (Oncology Certified Nurse) PALS (Pediatric Advanced Life Support) PEARS (Pediatric Assessment Recognition and Stabilization) S.T.A.B.L.E. Program C-EFM (Electronic Fetal Monitoring Certification) Other unit-specific certifications as required Physical Requirements: Ability to push, pull, and lift up to 50 lbs regularly Prolonged standing and walking throughout the shift Ability to grip, reach, bend, kneel, twist, and squat as needed Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Job DescriptionDescription:Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together! General ResponsiblitiesHours: Monday-Friday, 1:30pm-10:30pm Supervise Residential Homeless Service Case Workers. Coordinate food assistance and shelter coverage. Provide consultation and development to staff, including hiring, firing, orientation, and training. Operate as a member of the Leadership Team at Daybreak. Prepare and distribute regular reports, including funding reports and program evaluations. Oversee provision of food to participants. Supervise training and scheduling of residential staff, ensuring hours are within budget. Ensure proper coverage and safety protocols for the cold shelter program. Conduct monthly shelter participant sessions and ensure smooth shelter operations. Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability. Other duties as assigned within the guidelines of this position. Great Employer Provided Benefits Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days Medical/Dental/Vision Health Insurances Flexible Spending Account Short-term Disability Insurance Long-Term Disability Insurance (employee paid optional) Life and AD&D Insurance 403B Retirement Plan with employer contributions Employee Assistance Program (EAP) Requirements: High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred. Minimum of 5 years of experience working with individuals and families in poverty and/or crisis. Food Sanitation Certificate required within 4 months of employment. Prior supervisory experience preferred. Good organizational skills. Skills in collaborating with other disciplines and community service providers. Understanding of program operational boundaries. Availability to work flexible hours. Proficiency in Microsoft Office applications. Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance.

Life changing work * Welcoming staff * Generous benefits * Advancement opportunities Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco. St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150 year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco's mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence. SUMMARY: The Assistant Supportive Service Supervisor will assist with managing the daily operation of the Multi-Service Center South's Supportive Services, which provides a full range of support services, awareness, education, case management, and outreach to homeless men and women. The Assistant Supportive Services Supervisor is responsible for support of and adherence to the mission of St. Vincent de Paul Society (SVDP) and the Multi-Service Center South. This position directly supervises 5 Case Managers and will assist with monitoring services provided by the Case Managers to the guests of the Multi-Service Center South. SALARY AND BENEFIT OVERVIEW: The salary range for this position is $66,600 to $70,000 annually DOE. St. Vincent de Paul of San Francisco offers a robust benefits package that includes: Kaiser HMO medical paid in full Paid life insurance Voluntary dental, vision 403b retirement plan with employer-paid match after one year of employment Employee Assistance Program Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year. PRIMARY DUTIES AND RESPONSIBILITIES: Supervision of supportive service Case Managers, including coaching, staff development, performance, discipline, and training. Monitor client records for quality assurance. Provide crisis counseling to clients as needed. Meet and comply with all Department of Homelessness and Housing contractual requirements for supportive services. Provide monthly statistical reports required by funding sources. Prepare and provide Department of Homelessness and Housing quarterly and annual reports both statistical and narrative. Attend outside agency meetings as needed. Assist in conducting Shelter Grievance Hearings as needed. Support team concept by assisting service partners in planning and conducting special client events such as holidays, parties and support groups. Monitor on-site provision of case management services with outside agencies, including but not limited to SFSTART, UCSF, Tom Waddell and Legal Clinic. Attend periodic meetings with SVDP Director, Homeless Services. Perform other duties as assigned. QUALIFICATIONS: BA/BS in psychology or related field. Two or more years of experience providing mental health services to the homeless population. Minimum of two years of experience in social work. Demonstrated knowledge of supervisory skills. Strong organizational skills with accuracy in record keeping. Excellent ability to speak, read, and write in English. Demonstrated use of Vincentian values such as respect, integrity, dignity, collaboration, justice, compassionate service, client advocacy, resourcefulness and excellence. Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations Ability to de-escalate crisis situations and make decisions under pressure. Ability to work collaboratively and cooperatively with staff, managers, and volunteers. Ability to maintain professional rapport and boundaries with staff, volunteers, and clients. Professional demeanor and behavior is expected. Commitment to the mission of St. Vincent de Paul Society of San Francisco. Covid vaccination and negative result on TB test required. Background check conducted upon acceptance of job offer. St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer. Pursuant to the San Francisco Fair Chace Ordinance we will consider for hire qualified applicants with arrest and/or conviction records.

Jefferson Franklin Community Action Corporation is a social service agency located in the St. Louis Metro area. We are seeking to looking for someone with a passion for leading our team of dedicated staff in our Head Start Center. The Team Supervisor will responsible for the daily oversight and operations of the center(s) and assigned staff, including compliance of state and federal regulations. Supervision: * Supervise and evaluate assigned staff. Work with staff to correct deficiencies and improve performance and recommend disciplinary action when necessary. * Communicate areas of performance improvement to staff and promote training that reflects the individual needs of staff members and/or the team as a whole. * Review and approve supervised staff's time sheet and mileage claim. * Complete reflective supervision meetings with individual staff members per program policy. * Assist staff in developing individual professional development goals, and provide supports to meet goals, and follow up to ensure goals are met. * Provide skill development and mentoring to staff progressing in their position by performing on-the-job technical assistance and mentoring of specific skills. * Responsible for coordinating, tracking, and approving staff schedules. * Responsible for conducting on-site orientation for assigned staff. * In coordination with the Human Resource Department, review and update staff records to ensure all local, state, and federal requirements are met. * Provide leadership in the area of early childhood development research and best practices; work in partnership with the appropriate Coordinator(s) to implement best practices in home base curriculum. * Regularly monitor, report and provide feedback for all staff-related accidents/incidents. Program Operations: * Ensure program compliance of agency policies and procedures, including all local, state, and federal regulations. * Work with staff to identify program needs and purchase supplies within allotted budget. * Ensure program quality and compliance with HSPPS. * Maintain and update all Group Connection events on the agency platform. * In cooperation with the Professional Development Coordinator ensure staff attendance at trainings required per program policy. * Maintain a general knowledge of the Head Start Performance Standards and program policies and ensure staff compliance. Family Engagement and Community Partnerships : * Coordinate with local agencies, community service organizations and educational providers and partners. * In cooperation with the Family Engagement Coordinator, plan and oversee the implementation of activities to engage and involve families and community in Group Connections per program policy. * Arrange for services in all functional areas, including internal and external resources to provide medical, social, mental health, educational, and special services as deemed appropriate. * Serve as a representative of the program to the community and attend meetings and events when needed. * Participate and assist with agency and community events per program policy. Oversite of Service Delivery * Facilitate Data Analysis Meetings with staff per program policy; identify and assign tasks and follow up with team members as necessary. * Attend home visits with Home Based Family Coaches quarterly per program policy. * Coordinate and monitor the planning and implementation of Group Connection events, per program policy. Monitoring and Maintenance of Records * Monitor entry of data in Child Plus per program policy. * Monitor, evaluate, and provide training of volunteers. * Monitor home visit attendance per program policy. * Monitor and manage the maintenance and safety of facilities and availability of supplies. * Monitor and manage Home Base inventory per program policy. * Monitor and manage in-kind per program policy. * Complete ongoing monitoring responsibilities as it relates to local, state, and federal regulations. Professional Development * Participate in professional development as required. * May be asked to support other staff as needed * Maintain confidentiality of family records and/or all program information. * Must report to a workstation on a regular basis. * Perform other duties as assigned. BENEFITS OFFERED Health, Vision, Dental, Life and Supplementary Insurance available, Paid Vacation, Sick and Holidays. Employee Assistance Program, Pet Insurance, Flexible Spending Account EDUCATION AND EXPERIENCE REQUIREMENTS: * Associate Degree in Early Childhood Education, Human Services, or a closely related field required * Bachelor's Degree or higher in Early Childhood Education, Human Services, or a closely related field preferred * Work experience in early childhood and/or family development preferred. * Experience working with low-income families, childcare, health or education preferred. * Minimum of one year of Supervisory experience required. OTHER REQUIRED CAPABILITIES AND QUALIFICATIONS: * Able to problem solve, handle crisis, and work with families and children of various cultures and low-income backgrounds. * Able to establish positive working relationships with families, agency staff, and community members. * Physically able to stand for long periods of time, as well as stooping, squatting, running, and lift an estimated 50 pounds. * Must have an active driver's license and will be required to travel in or out of the community with own transportation. * Advanced computer skills. (Word, Excel, Outlook)

Jefferson Franklin Community Action Corporation is a social service agency located in the St. Louis Metro area. We are seeking to looking for someone with a passion for leading our team of dedicated staff in our Head Start Center. The Team Supervisor will responsible for the daily oversight and operations of the center(s) and assigned staff, including compliance of state and federal regulations. Supervision: Supervise and evaluate assigned staff. Work with staff to correct deficiencies and improve performance and recommend disciplinary action when necessary. Communicate areas of performance improvement to staff and promote training that reflects the individual needs of staff members and/or the team as a whole. Review and approve supervised staff's time sheet and mileage claim. Complete reflective supervision meetings with individual staff members per program policy. Assist staff in developing individual professional development goals, and provide supports to meet goals, and follow up to ensure goals are met. Provide skill development and mentoring to staff progressing in their position by performing on-the-job technical assistance and mentoring of specific skills. Responsible for coordinating, tracking, and approving staff schedules. Responsible for conducting on-site orientation for assigned staff. In coordination with the Human Resource Department, review and update staff records to ensure all local, state, and federal requirements are met. Provide leadership in the area of early childhood development research and best practices; work in partnership with the appropriate Coordinator(s) to implement best practices in home base curriculum. Regularly monitor, report and provide feedback for all staff-related accidents/incidents. Program Operations: Ensure program compliance of agency policies and procedures, including all local, state, and federal regulations. Work with staff to identify program needs and purchase supplies within allotted budget. Ensure program quality and compliance with HSPPS. Maintain and update all Group Connection events on the agency platform. In cooperation with the Professional Development Coordinator ensure staff attendance at trainings required per program policy. Maintain a general knowledge of the Head Start Performance Standards and program policies and ensure staff compliance. Family Engagement and Community Partnerships : Coordinate with local agencies, community service organizations and educational providers and partners. In cooperation with the Family Engagement Coordinator, plan and oversee the implementation of activities to engage and involve families and community in Group Connections per program policy. Arrange for services in all functional areas, including internal and external resources to provide medical, social, mental health, educational, and special services as deemed appropriate. Serve as a representative of the program to the community and attend meetings and events when needed. Participate and assist with agency and community events per program policy. Oversite of Service Delivery Facilitate Data Analysis Meetings with staff per program policy; identify and assign tasks and follow up with team members as necessary. Attend home visits with Home Based Family Coaches quarterly per program policy. Coordinate and monitor the planning and implementation of Group Connection events, per program policy. Monitoring and Maintenance of Records Monitor entry of data in Child Plus per program policy. Monitor, evaluate, and provide training of volunteers. Monitor home visit attendance per program policy. Monitor and manage the maintenance and safety of facilities and availability of supplies. Monitor and manage Home Base inventory per program policy. Monitor and manage in-kind per program policy. Complete ongoing monitoring responsibilities as it relates to local, state, and federal regulations. Professional Development Participate in professional development as required. May be asked to support other staff as needed Maintain confidentiality of family records and/or all program information. Must report to a workstation on a regular basis. Perform other duties as assigned. BENEFITS OFFERED Health, Vision, Dental, Life and Supplementary Insurance available, Paid Vacation, Sick and Holidays. Employee Assistance Program, Pet Insurance, Flexible Spending Account EDUCATION AND EXPERIENCE REQUIREMENTS: Associate Degree in Early Childhood Education, Human Services, or a closely related field required Bachelor's Degree or higher in Early Childhood Education, Human Services, or a closely related field preferred Work experience in early childhood and/or family development preferred. Experience working with low-income families, childcare, health or education preferred. Minimum of one year of Supervisory experience required. OTHER REQUIRED CAPABILITIES AND QUALIFICATIONS: Able to problem solve, handle crisis, and work with families and children of various cultures and low-income backgrounds. Able to establish positive working relationships with families, agency staff, and community members. Physically able to stand for long periods of time, as well as stooping, squatting, running, and lift an estimated 50 pounds. Must have an active driver's license and will be required to travel in or out of the community with own transportation. Advanced computer skills. (Word, Excel, Outlook)

The Support Service Team Supervisor is responsible for assisting the Support Services Team Manager with the day-to-day operations of the CBES Support Service Team and Provider Hotline. Support Service Team Supervisor supervises CBES Service Support Coordinators and works collaboratively with the Sr. Manager of LTSS and other managers, supervisors, and directors. S/he promotes the CBES mission statement, represents CBES in the community, and participates in outreach, workshops, events, and other activities in conjunction with the agency's Community Relations Department and Management Team as required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Assist the Team Manager in developing, coordinating, maintaining, and enforcing program policies, procedures, quality, and productivity standards by analyzing and resolving quality and customer service problems; identifying trends; and recommending system improvements. Responsible for managing staff. Ensure open lines of communication by clearly defining job expectations and monitoring workflow. Participates in the interview and selection process for new staff members. In partnership with the Team Manager, provide consultation to team members and facilitate resolutions for complex service-related issues and emergency requests regarding programs, services, and referrals in general, as well as for specific consumers and providers, as appropriate. Assist Special Program Management Team with processing enrollment/disenrollment rosters and referrals submitted by BEI, SCO, and One Care Plans, or other sources. Back-up Team Manager as a resource between CBES and the community at large; coordinate implementation of services for consumers as requested by the CBES Managed Care Partners: Senior Care Options and One Care Plans. Ensure appropriate authorization has been entered by CBES Managed Care Organizations (MCO) partners into their respective electronic record systems, and a proper procedure code has been assigned to authorized services. Researching and resolving SAMS electronic vendors' invoicing posting errors. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing, and maintaining professional networks. Participate in internal and external meetings (CBES staff meetings, outreach events, agency committees, and other designated groups as needed). Conduct regular staff performance review, ongoing feedback, and create a corrective action plan as appropriate to ensure compliance with Executive Office of Aging & Independence (AGE), state and federal regulations, CBES policies and procedures, quality performance measures, and productivity standards. Provide other administrative and data entry support, as necessary. Report suspected elder abuse as required by CBES policy. Report suspected Fraud, Waste, and Abuse of resources as required by CBES policy. Protect consumers' Personal Health Information (PHI) and report any suspected security breaches in accordance with HIPAA regulations. Perform all services in accordance with state and federal regulations, funding guidelines, and CBES policies and procedures. Other duties as assigned. EDUCATION AND EXPERIENCE: A bachelor's degree is preferred or At least 3 years of relevant customer service experience in a health and human services organization. QUALIFICATIONS AND CHARACTERISTICS: Exceptional over-the-phone customer service skills with strong attention to detail, problem-solving skills, and patience to walk through callers' questions. Strong written, interpersonal, and presentation skills that convey a positive attitude and build relationships with clients and coworkers in an urban, multi-ethnic, and racially diverse environment. Strong arithmetic skills. Thorough knowledge of office practices, management, and organization. Must be organized and detail-oriented, possess strong time management and priority setting skills. Work independently with minimal supervision. Must work with a high degree of independence, using good judgment to anticipate and resolve issues as they arise. Strong computer knowledge, skilled in Microsoft Office programs, and proficient in typing. Ability to work in a fast-paced and changing environment. A natural disposition to be flexible and collaborate unselfishly in a team-oriented organization. Fluency in one of the following foreign languages strongly preferred: Chinese, Spanish, or Russian. ENVIRONMENT AND PHYSICAL REQUIREMENTS OF THE JOB: General office environment. May have to lift up to 10-15lbs. Work requires regular standing, stooping, the ability to climb stairs, and bending. Ability to travel to the community.

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success at our Garfield Heights retail store. Are you ready to take the next step in your career? If you have leadership experience and are eager to grow in a retail management role, this is the opportunity for you! Why Join Goodwill? At Goodwill, you won't just be taking on a job-you'll be making a difference. Becoming part of our mission to empower individuals on their journey to independence, you'll play an essential role in helping us provide life-changing programs to our community. Your Role as a Store Team Lead: As a vital part of our team, you will: * Oversee daily store operations to ensure smooth operations. * Inspire and motivate team members to meet and exceed goals. * Jump in where needed- running the cash register, organizing merchandise, or monitoring store performance metrics. Your positive attitude and leadership skills will be key to creating a welcoming and efficient environment for customers and staff. Make a Difference in Your Community. Working with Goodwill means being part of a team that directly supports outreach programs in your local community, such as: * Pre-employment training * Job placement services * Family strengthening initiatives * Community outreach programs Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than 25 million pounds of materials from area landfills! Amazing Benefits Await You! When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes: * Bonus incentive plan * Generous paid time off * Paid holidays * Medical, dental, and vision coverage at a fraction of the premium cost * Retirement planning with a company match * Life insurance and disability insurance at no cost * Employee assistance program * Employee discount What We're Looking For - To succeed as a Store Team Lead, you'll need: * A minimum of 6 months of experience in a leadership role * A high school diploma or GED * Exceptional customer service and teamwork skills Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Background check required.

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success at our Tanglewood retail store and donation center. Are you ready to take the next step in your career? If you have leadership experience and are eager to advance in a retail management role, this is the ideal opportunity for you! Why Join Goodwill? At Goodwill, you won't just be taking on a job-you'll be making a difference. By joining our mission to empower individuals on their journey to independence, you'll play an essential role in helping us provide life-changing programs to our community. Your Role as a Store Team Lead: As a vital part of our team, you will: * Oversee daily store operations to ensure everything runs smoothly. * Inspire and motivate team members to meet and exceed goals. * Jump in where needed- running the cash register, organizing merchandise, or monitoring store performance metrics. Your positive attitude and leadership skills will create a welcoming and efficient environment for customers and staff. Make a Difference in Your Community. Working with Goodwill means being part of a team that directly supports outreach programs in your local community, such as: * Pre-employment training * Job placement services * Family strengthening initiatives * Community outreach programs Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert over 25 million pounds of materials from local landfills. Amazing Benefits Await You! When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes: * Bonus incentive plan * Generous paid time off * Paid holidays * Medical, dental, and vision coverage at a fraction of the premium cost * Retirement planning with a company match * Life insurance and disability insurance at no cost * Employee assistance program * Employee discount What We're Looking For - To succeed as a Store Team Lead, you'll need: * A minimum of 6 months of experience in a leadership role * A high school diploma or GED * Exceptional customer service and teamwork skills Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Background check required.

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager at their Cleveland Outlet Store. Do you have a little leadership experience and want the opportunity to further your career in an entry-level retail store management position? Would you like to join us in our mission to empower people on their journey to independence? You will help with daily store operations, drive team goals, and jump in wherever needed to get the job done! Whether running the register, sorting or pricing merchandise, or reporting on metrics; you will need a positive attitude and leadership skills. As part of the Goodwill team, you can make a difference and change lives every day! Working at Goodwill means that you are part of a team that helps fund outreach programs for people in need in your local community. These programs include pre-employment, job placement, family strengthening, and community outreach services. Plus, you will help us keep tons of trash out of landfills yearly! We offer full-time hours with an amazing benefits package that includes: * Bonus incentive plan * Generous paid time off * Paid holidays * Medical, dental, & vision benefits at a fraction of the premium cost * Retirement planning with company match QUALIFICATIONS FOR A STORE TEAM LEAD * Minimum of 6 months of experience in a leadership role * High school diploma/GED * Exceptional customer service skills Goodwill continues to provide an environmentally friendly way to divert clothing, textiles, and housewares from area landfills. In 2023, more than 25 million pounds of material was diverted from area landfills because of area donors and our local Goodwill system. Goodwill is a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites. Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.

Join Our Team as a Store Team Lead/Shift Manager in Massillon, Ohio! Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success in our Massillon retail store. Are you ready to take the next step in your career? If you have some leadership experience and are eager to grow in a retail management role, this is the opportunity for you! Why Join Goodwill? At Goodwill, you won't just be taking on a job-you'll be making a difference. By becoming part of our mission to empower individuals on their journey to independence, you'll play an essential role in helping us provide life-changing programs to our community. Your Role as a Store Team Lead: As a vital part of our team, you will: * Oversee daily store operations to ensure everything runs smoothly. * Inspire and motivate team members to meet and exceed goals. * Jump in where needed- running the cash register, organizing merchandise, or monitoring store performance metrics. Your positive attitude and leadership skills will be key to creating a welcoming and efficient environment for customers and staff. Make a Difference in Your Community. Working with Goodwill means being part of a team that directly supports outreach programs in your local community, such as: * Pre-employment training * Job placement services * Family strengthening initiatives * Community outreach programs Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than 25 million pounds of materials from area landfills! Amazing Benefits Await You! When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes: * Bonus incentive plan * Generous paid time off * Paid holidays * Medical, dental, and vision coverage at a fraction of the premium cost * Retirement planning with a company match * Life insurance and disability insurance at no cost * Employee assistance program * Employee discount What We're Looking For - To succeed as a Store Team Lead, you'll need: * A minimum of 6 months of experience in a leadership role * A high school diploma or GED * Exceptional customer service and teamwork skills Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Background check required.

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Store Team Lead/Shift Manager at our Route 62 Canton, Ohio location. Do you have a little leadership experience and want the opportunity to further your career in an entry-level retail store management position? Would you like to join us in our mission to empower people on their journey to independence? You will assist with daily store operations, drive team goals, and jump in wherever needed to ensure the job gets done! Whether running the register, sorting or pricing merchandise, or reporting on metrics, you will need a positive attitude and leadership skills. As part of the Goodwill team, you can make a difference! Working at Goodwill means being part of a team that supports outreach programs for individuals in need within your local community. These programs include pre-employment, job placement, family strengthening, and community outreach services. Plus, you will help us keep tons of trash out of landfills yearly! Goodwill continues to provide an environmentally friendly way to divert clothing, textiles, and housewares from area landfills. In 2023, more than 25 million pounds of material were diverted from area landfills because of area donors and our local Goodwill system. We are a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites. We offer full-time hours with an amazing benefits package that includes: * Bonus incentive plan * Generous paid time off * Paid holidays * Medical, dental, & vision benefits at a fraction of the premium cost * Retirement planning with company match QUALIFICATIONS FOR A STORE TEAM LEAD * Minimum of 6 months of experience in a leadership role * High school diploma/GED * Exceptional customer service skills Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.

Are you a natural leader with a passion for retail and a desire to make a positive impact in your community? At Goodwill, we're not just running retail stores, we're creating opportunities, building connections, and fostering sustainable practices. As a Store Team Lead, you'll take on a dynamic role that blends operational excellence, team leadership, and meaningful impact. Amazing Benefits await you when you join Goodwill! You'll enjoy full-time hours and an outstanding benefits package that includes: * Bonus incentive plan * Generous paid time off - 3 weeks per calendar year * Paid holidays * Medical, dental, and vision coverage at a fraction of the premium cost * Retirement planning with a company match * Life insurance and disability insurance at no cost * Employee assistance program * Employee discount Your Role The Store Team Lead partners closely with the Store Manager and Assistant Manager to oversee daily store operations, ensuring everything runs smoothly while upholding our values and mission. From supervising team members to maintaining an inviting sales floor, you'll play a vital role in creating a positive experience for customers, donors, and team members alike. What You'll Do As a vital part of our team, you will: * Oversee daily store operations to ensure everything runs smoothly. * Inspire and motivate team members to meet and exceed goals. * Jump in where needed- whether it's running the cash register, organizing merchandise, or monitoring store performance metrics. Who You Are We're seeking a motivated leader who excels in a fast-paced retail environment and is passionate about making a positive impact. Here's what we value in our Store Team Lead: * Leadership Skills: You inspire and motivate those around you to achieve shared goals. * Customer Focus: You handle challenges with grace and ensure every interaction leaves a positive impression. * Operational Expertise: You're organized, detail-oriented, and comfortable with retail systems and processes. * Passion for Products: You have a keen eye for quality across various categories, including name brands, antiques, and vintage collectibles. * Problem-Solving Pro: You think on your feet and find solutions to challenges quickly and effectively. What We're Looking For To succeed as a Store Team Lead, you'll need: * A minimum of 6 months of experience in a leadership role * A high school diploma or GED * Exceptional customer service and teamwork skills Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Background check required.

Join Our Team as a Store Team Lead/Shift Manager in Mayfield Heights, Ohio! Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success in our North Olmsted retail store. Are you ready to take the next step in your career? If you have some leadership experience and are eager to grow in a retail management role, this is the opportunity for you! Why Join Goodwill? At Goodwill, you won't just be taking on a job-you'll be making a difference. By joining our mission to empower individuals on their journey to independence, you'll play a vital role in helping us deliver life-changing programs to our community. Your Role as a Store Team Lead: As a vital part of our team, you will: * Oversee daily store operations to ensure everything runs smoothly. * Inspire and motivate team members to meet and exceed goals. * Jump in where needed- running the cash register, organizing merchandise, or monitoring store performance metrics. Your positive attitude and leadership skills will be crucial in creating a welcoming and efficient environment for both customers and staff. Make a Difference in Your Community. Working with Goodwill means being part of a team that directly supports outreach programs in your local community, such as: * Pre-employment training * Job placement services * Family strengthening initiatives * Community outreach programs Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than 25 million pounds of materials from area landfills! Amazing Benefits Await You! When you join Goodwill, you'll enjoy full-time hours and an outstanding benefits package that includes: * Bonus incentive plan * Generous paid time off * Paid holidays * Medical, dental, and vision coverage at a fraction of the premium cost * Retirement planning with a company match * Life insurance and disability insurance at no cost * Employee assistance program * Employee discount What We're Looking For To succeed as a Store Team Lead, you'll need: * A minimum of 6 months of experience in a leadership role * A high school diploma or GED * Exceptional customer service and teamwork skills Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Background check required.