American Savings Bank jobs - 147 jobs

Primary Purpose Of Job Responsible for properly documenting and closing approved new loans and modifications as well as reviewing and processing construction disbursements, interest rate adjustments and partial releases. Major Job Accountabilities Collaborates with Relationship Managers and reviews documents to ensure loan conditions and requirements are met and/or obtained, including but not limited to loan documents, title policies, appraisals, flood certifications, financial statements, organizational documents, environmental reports, and insurance policies. Ensures loan documents are properly executed, notarized and meet bank standards or investor requirements, if applicable. Interacts with external parties, including the customers, attorneys, title and escrow companies, insurance agents, environmental consultants, loan participants, etc. Completes loan checklists. Assembles loan files and transmits completed files and documents to the appropriate documentation storage facility. Prepares and processes loan closings, mortgage recordings, loan bookings, loan disbursements, interest rate adjustments and loan modifications. Prepares regulatory and other disclosure documents as may be necessary. Assembles loan documents and submits package for recording with the Bureau of Conveyances and/or Land Court. Prepares internal forms including but not limited to source documents, disbursement vouchers, general ledger tickets and vouchers, wire requests, file maintenances. Collaborates with Relationship Managers and reviews and processes construction related transactions, including but not limited to construction disbursements, title updates, partial releases, principal and interest payment application instructions, and interest rate adjustments. Experience Required Three (3) to five (5) years of work experience in processing and/or closing mortgage loans. One (1) year of work experience in commercial and/or construction lending. Required Skills Or Training Proficient in the use of Microsoft Office applications (Excel, Word and Outlook). Able to prioritize work to meet tight deadlines and keeps accurate files and other work products. Excellent verbal and written communication skills. Able to handle multiple assignments and prioritize workload based on deadlines. Able to maintain a high degree of confidentiality with sensitive customer and bank information. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Under the direction of the Team Leader or Manager, helps to manage high revenue and high sensitivity portfolios and client relationships. Also, maintains competitive depth and breadth and a high degree of competency in the financial markets.

Under the direction of the Corporate Business Continuity Manager, the Corporate Business Continuity Coordinator oversees the readiness of the corporate emergency operations center facility and the emergency operations center contingency support staff. Manages the night shift of the Emergency Operations Center during Crisis Management Operations. Assists and advises the Manager in all activities pertaining to the development, implementation, and maintenance of corporation's business continuity program. The Coordinator also works independently to coordinate the development and maintenance of business continuity/contingency plans with senior level managers.

Primary Purpose of Job The Manager, Service Desk & Application Operations leads ASB's front-line technology operations and production support functions, acting as the 24x7 operational command center for applications and platforms. This role is responsible for eyes-on-glass monitoring, incident response coordination, production application support, and operational execution of modern delivery practices-including CI/CD-based deployments. While the team leverages ServiceNow and integrates automation into and out of the platform. This leader brings strong operational instincts, technical depth, enabling tight alignment between operations, development, and platform teams. Major Job Accountabilities Service Desk & Operations Leadership Lead a modern Service Desk and Application Operations team focused on real-time operational support. Ensure high-quality incident intake, triage, escalation, and coordination across infrastructure, application, and engineering teams. Establish clear operational standards for: Incident response Production support Operational handoffs Drive a culture of proactive operations, accountability, and continuous improvement. Eyes-on-Glass Monitoring & Event Response Own real-time monitoring operations (“eyes on glass”) for: Customer-facing applications Internal business systems Integrations and batch processing Partner with engineering and platform teams to: Improve alert quality and signal-to-noise ratio Correlate events to business impact Reduce reactive firefighting Ensure rapid detection and response to service degradation before customers are impacted. Application Operations and Production Support Own day-to-day production application operations, including: Application availability and health Batch processing and job monitoring Data flows and integrations Serve as the primary operational interface between: Service Desk / App Ops Development teams Platform and infrastructure teams Ensure applications are operationally ready before and after releases. CI/CD & Production Deployment Support Support and operationalize production deployments executed via CI/CD pipelines. Partner with development teams to: Validate deployment readiness Ensure monitoring, alerting, and rollback mechanisms are in place Support release-day execution and post-deployment stabilization Oversee operational execution of: Scheduled releases Hotfixes Emergency production changes Ensure the Service Desk and App Ops teams are prepared to support systems immediately following deployments. Automation and Engineering Enablement Drive Automation for: Incident enrichment Event-to-incident workflows Operational data exchange Encourage Scripting, tooling and lightweight development to improve operational efficiency. Partner with engineering teams to embed observability into application design. People Leadership & Technical Growth Lead, coach, and develop a technically capable operations team. Encourage development of: Scripting and automation skills Application troubleshooting depth Cloud and platform awareness Build a team that can think like engineers while operating like operators. Risk, Reliability & Governance Support Ensure operational practices support ASB's risk, security, and regulatory obligations. Provide operational evidence and incident context for audits and reviews. Maintain clear documentation of: Operational procedures Escalation paths Incident outcomes Experience Required Minimum three (3) years of people leadership experience Minimum seven (7) years of IT Operations, application support, production systems management, incident response and operational command, production application support, monitoring and alerting platforms, CI/CD pipelines and modern deployment practicer, and effective communication during high pressure operational events. Required Skills or Training Experience in financial services or other regulated environments. Hands-on experience with: Scripting or light development (Python, PowerShell, Bash, etc.) Automation and integration tooling Cloud or hybrid environments Familiarity with SRE or reliability-oriented practices. Experience partnering closely with software engineering teams. What Success in the Role Looks Like Faster detection and resolution of incidents. Smoother production releases with fewer post-deployment issues. Reduced customer and business impact from outages. A Service Desk and App Ops function viewed as a trusted operational partner. Operations that scale with engineering velocity-not fight it. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Want to join the ASB Dream Team but haven't seen the perfect role, or don't know what you could be a fit for? Click apply to tell us a bit about yourself and upload your resume. If you have what we're looking for, someone from our Recruitment team will reach out to chat. The banking industry is rapidly changing which means new positions open up all the time. Even if we don't have the perfect role right now, stay connected with us through social media to see ASB's culture in action.

Primary Purpose of Job Provides operational support to Financial Consultants (FCs), Associate Financial Consultant (AFCs), and Licensed Branch Employees with customer service requests, finding new leads by mining the FCs book as well as partnering with the branches, new account opening/maintenance, and product research. Follows up on pending business, money movement and commissions, provides administrative assistance and acts as liaison with B/D (Broker/Dealer) back office and vendors. Major Job Accountabilities Provides administrative support to assigned Financial Consultants and LBEs, which includes but is not limited to the following: providing sales materials and supplies to field offices answering day-to-day reference questions on product and program changes, processes and systems processing customer service requests, new business, account inquiries and vendor account issue resolution assists in generating financial plans compiles and submits monthly reports ensures the ASB/Inv Sev Disclosure form is completed with every New Account Application Assisting FCs in research and problem resolution. EnAct entry, maintenance, and updates as necessary Follows up on pending business, service request completions, outstanding money movements and commissions with vendors and operations team. Participates in FC customer relationship management and maintenance to include mailings, promotions, seminars, and periodic service calls. Uncovers new leads through the use of the tools and resources provided by the branch partnership (ex. CD lists), and B/D (ex. RightBridge), and vendor partners (ex. Existing client book). Provides branch referral trainings during branch huddles to increase awareness and education of our program. Engages in other revenue generating activities as required to promote the program's vision. Experience Required Minimum one (1) year of direct customer service and/or sales assistance experience, preferably in a retail, financial institution or financial services industry setting. Required Skills Or Training Proficient skills in MS Office (i.e. Word, Excel, Access, Outlook).Strong verbal and written communication skills. Ability to work under pressure with multiple deadlines, use judgment or discretion within own scope of authority. Works with minimum supervision, follows instructions, works cooperatively with others as part of a larger team. Able to adapt to ongoing rapid change and grasp new processes and issues quickly. Able to strictly adhere to policies and procedures within a highly regulated environment. Professional Certifications, Licenses, And/or Registration Requirements Current Hawaii Life and Health licenses EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose: Responsible for the strategic and day-to-day management of all ASB-owned facilities, leased facilities and facilities teammates. This role ensures that branch locations, offices, and operational sites are safe, functional, compliant, and cost-efficient. The position focuses on identifying and executing opportunities for cost savings, energy efficiency, and operational improvements while maintaining high standards of reliability and service continuity across all locations. Major Job Accountabilities: Facilities Operations & Maintenance Oversee the operation, maintenance, and repair of all bank facilities, including branches, corporate campus, and other locations. Ensure all facilities are kept in excellent working order to support uninterrupted banking operations and customer service. Develop and manage preventive maintenance programs. Respond to and resolve facility-related issues in a timely and cost-effective manner. Cost Management & Efficiency Manage facilities budgets, monitor expenses, and ensure spending aligns with financial and operational goals. Evaluate lifecycle costs of building systems and recommend capital investments that reduce long-term operating expenses. Energy Efficiency & Sustainability Lead initiatives to improve energy efficiency and reduce utility costs across all locations. Monitor energy usage, identify inefficiencies, and implement solutions such as lighting upgrades, HVAC optimization, and energy management systems. Support sustainability goals while balancing regulatory, operational, and financial considerations. Vendor & Contract Management Manage relationships with external vendors, contractors, and service providers. Negotiate and oversee service contracts to ensure quality performance, regulatory compliance, and cost effectiveness. Ensure vendors adhere to bank security standards and operational protocols. Compliance, Safety & Risk Management Ensure facilities comply with all applicable safety, building, environmental, and regulatory requirements. Maintain emergency preparedness, life-safety systems, and business continuity readiness related to facilities. Partner with risk management, security, and compliance teams to mitigate operational and physical risks. Planning & Reporting Develop short- and long-term facilities plans aligned with the bank's growth, branch strategy, and operational needs. Track and report key performance indicators related to costs, energy usage, maintenance, and vendor performance. Provide regular updates and recommendations to senior management. Job Qualifications: Ten (10) years experience in vendor and relationship management Ten (10) years in project management or facilities/property management preferred Ten (10) years supervisory experience Skills or Training: Able to manage multiple vendors, understand agreements and hold accountable. Knowledge and understanding of accounting principles as they pertain to budgeting. Must be able to apply logic to identify, analyze and resolve problems effectively. Able to comprehend detailed technical blueprints and construction specifications. Able to interpret data applicable to contract development and claims settlement. Excellent verbal, written, and interpersonal communication skills to: Consult with senior management and department managers on matters relating to their areas of responsibility. Negotiate and consult with service vendors, architects, engineers, contractors, and others in related fields. Must be organized and able to meet multiple priorities and project due dates. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

As an Individual Contributor, this role is responsible for planning, directing, organizing, and executing audits of Bank of Hawaii Corporation. The position ensures compliance with internal policies, regulatory requirements, and industry standards while identifying opportunities to strengthen internal controls and improve operational efficiency. Bachelor's degree in accounting, business administration, or a related field. Equivalent work experience or certification(s) may be considered in lieu of degree. Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Regulatory Compliance Manager (CRCM), Certified Public Accountant (CPA), or relevant certifications preferred. Minimum 6 years of internal or external auditing experience or equivalent work experience. Proficient with Microsoft Office applications. Advanced knowledge and skill proficiency in business acumen, continuous improvement, corporate governance, critical thinking, cross-functional collaboration, customer experience, internal auditing, internal controls, laws and regulations, project management, and risk control. Intermediate knowledge and skill proficiency in decision making and judgment. Demonstrated analytical, organizational, and communication skills. Able to meet deadlines. Demonstrated leadership skills to train, develop, and coach internal audit staff. Able to develop innovative solutions to improve business processes. Audit Field Work: Executes audit procedures in accordance with approved audit programs, Institute of Internal Auditors (IIA) standards, and Internal Audit policies. Prepares working papers that document procedures performed, information obtained, and conclusions reached. Identifies major internal control weaknesses and provides value-added recommendations to improve efficiency and effectiveness. Audit Planning: Defines audit scope and objectives, prepares risk matrices, and develops audit program steps to address identified risks. Coordinates with Information Systems auditors and researches applicable laws, regulations, and standards. Meets with auditees to discuss audit scope, objectives, and timing. Reporting and Post-Fieldwork: Resolves open items promptly and prepares audit reports in accordance with Internal Audit standards. Conducts closing conferences and provides written evaluations of staff assigned to audits. Stakeholder Communication: Maintains clear and professional communication with auditees and internal stakeholders throughout the audit process. Provides insights and recommendations that support compliance and operational improvements. Performs other responsibilities and duties as assigned.

Primary Purpose of Job Responsible for ensuring all high priority control, general ledger and internal demand deposit accounts are reconciled daily. Reconciles items identified to minimize financial exposure and to provide accurate financial reporting for the bank. Major Job Accountabilities Performs general ledger reconciliations and prepares reports on all high priority control general ledger and internal demand deposit accounts daily. Ensures reconciling items are identified in a timely and efficient manner to minimize potential high risk to the bank. Prepares and submits, if any, adjusting general ledger entries for posting. Notifies and follows-up with branches/departments to ensure that reconciling items are resolved in a timely manner. Identifies any issues, incidents, and/or discrepancies that may require escalation. Ensures that procedures are regularly reviewed and up to date. Actively reviews the processes of the GL Reconciliation team and provide/execute improvement ideas. Participates in special projects and 3rd party service provider upgrades on behalf of the team. Experience Required Minimum two (2) years of General ledger reconciliation experience or bank operations experience. Required Skills or Training Able to prioritize and manage multiple tasks and deadlines simultaneously and accurately in a fast-paced work environment. Good analytical and critical thinking skills, able to independently problem solve and resolve issues, by exercising sound judgment. Well organized and excellent attention to detail. Excellent verbal and written communication skills. A good knowledge of accounting/finance knowledge preferred. Highly proficient in the use of Microsoft Excel. Proficient skills in other Microsoft Office Applications (i.e., Word, Outlook) and able to adapt quickly to new technology and tools. Able to work independently, effectively, and efficiently while providing support to the team and other departments. Ability to deepen working relationships, and a proven ability to remain flexible and adapt to rapidly changing priorities. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Supports the company's information security program to ensure that policies, procedures, standards and practices are in place to adequately identify, assess, mitigate, manage, monitor and report on key information security risks. Major Job Accountabilities Works with IT and internal operations to ensure safeguarding of all confidential, proprietary, privileged, and protected information assets, including customer data. Monitors essential processes to ensure compliance with policies, standards, practices, and guidelines. Assists in verifying compliance with information security requirements of applicable laws, regulations, and Bank policies and procedures, including but not limited to GLBA, FACTA, PCI DSS, Anti-Money Laundering laws and regulations, Bank Secrecy Act, and USA PATRIOT Act. Develops and performs information security and vulnerability assessments, including testing of applications, systems, and infrastructure to ensure appropriate protection of sensitive customer and company information. Conducts risk analyses and recommends remediation for deficiencies. Tracks and assesses remediation(s) to ensure compliance with policies and operational standards. Performs information security risk management activities including information security risk assessments, vendor risk reviews, and monitoring remediation of identified gaps and issues. Develops reports on key program effectiveness metrics, including analytics for actionable insights. Ensures technical enforcement and effectiveness of internal security controls to maintain integrity of organizational networks, systems, and applications. Develops and conducts bank-wide/departmental information security training. Maintains current knowledge of evolving information security risks, particularly regarding cyber security, trends with risk mitigation tools, and changes to industry regulations affecting financial institutions. Recommends, maintains, develops, and revises all information security governance documentation. Builds and matures a culture focused on the proactive awareness and improvement of the information security risk environment. May occasionally work evening/night hours as needed to address critical situations. Experience Required Minimum of four (4) years of the following experience: Direct experience in developing information security programs and assessing effectiveness of such programs, preferably within a financial services organization. Experience with risk management frameworks, internal controls, and risk concepts. Experience with information security frameworks and general areas of information security. Required Skills or Training Verified self-motivated learner bringing a sense of enthusiasm to a hands-on working environment, with the ability to independently research and develop solutions to unique challenges. Knowledge of risk management, business process design, and risk concepts with a background in financial, regulatory, information security, and/or enterprise risk management. Proven critical thinker with the ability to research, assess, and effectively communicate IT risks and develop, recommend, and monitor corresponding controls. Proven excellent interpersonal, verbal, and writing skills to clearly communicate to a diverse audience, with verified ability to build and maintain relationships across diverse technical and non-technical teams. Established acute analytical skills, including the ability to consolidate broad data sets from multiple sources, both internal and external, to identify patterns and/or risk factors. Verified knowledge and experience with a broad range of security frameworks and standards such as PCI, NIST, ISO 2700 series, etc. Knowledge of the SOX, Federal Financial Institutions Examination Council (FFIEC) and section 501(b) of the Gramm-Leach-Bliley Act. Ability to independently apply risk management concepts in various and novel situations to accurately identify, assess, and conclude on risks, while also determining alternatives or designing mitigating controls/activities. Knowledge and experience with several networking, operating systems, platforms, client/server, web applications, and general information security technologies is a plus. Knowledge and experience with General IT Controls (GITC) and maturity models from various frameworks (SOX, FFIEC, CIS, etc.) is a plus. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

**This is a base plus incentive role. Candidates awarded the position can expect a base pay of $43,000 and high performers can expect a generous and competitive monthly incentive and annual payout.** Primary Purpose of Job Works collaboratively with a Financial Advisors (FAs) and Sales Manager to proactively grow and service an existing client base, along with developing new clients. Major Job Accountabilities Develops, recommends and implements a financial plan with investment strategies that incorporate investments and insurance products (including advisory, mutual funds, annuities, equities, fixed income investments, life insurance, etc.) tailored to specific client needs and goals. Takes lead from Sales Manager and other Financial Advisors, who serve as co-mentors to AFA. Develops and executes business plan in assigned territory in conjunction with the FA and Sales Manager. If applicable, works with assigned FA with their existing book of business: taking over smaller clients of the FA while also building their own business in assigned branches based on client segmentation thresholds as determined by management. Attends client meetings and deepens new and existing client relationships by uncovering additional business opportunities in alliance with the FA(s) to close the business. Generates referrals from networking with branch and business partners (i.e. Home Loans, Business Banking). Conducts seminars/presentations to grow the business and solicits prospective customers for investment and insurance products and services in assigned branches. Conducts branch meetings and training with LBE and branch teammates on a regular basis for all assigned branches to mine business opportunities for both FA as well as AFA. Identifies leads and actively generates ideas to connect with current and prospective clients. Contacts all assigned leads and branch referrals for appointments and sales presentations. Tracks and reports results to branches and/or management. Meets production and revenue goals as determined by management. Attends coaching and training sessions with Sales Manager and FAs to improve sales skills and industry knowledge. Determines customer suitability for investment and insurance products by using the financial profile worksheet or its equivalent and analyzing the customer's financial status. Assists with Licensed Sales Assistant duties and responsibilities as necessary. Keeps abreast of new planning tools, products, and resources, changing regulations and professional standards. Experience Required Minimum two (2) years of Direct sales experience in the Securities and/or insurance industry. Required Skills or Training Understanding of and compliance with all aspects of ASB & Cetera policies and practices, including laws and regulations governing the duties and responsibilities of investment sales. Willingness to be coached and learn sales strategies and financial planning concepts. Able to work during the business hours of assigned bank branches. Excellent written, verbal, interpersonal, and presentation skills to communicate effectively with both individuals and groups Demonstrates competency in use of computer applications (MS Word, Excel, PowerPoint), email applications, and internet search engines. Professional Certifications, Licenses, and/or Registration Requirements Holds current Hawaii Life and Health licenses and SIE, 7, and 66 securities registrations. Valid US Driver's License and access to a personal vehicle is preferred. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Leads the Financial Reporting team in providing accurate, relevant and timely financial information to various internal and external users. Possesses and uses thorough understanding of Generally Accepted Accounting Principles, banking regulatory reporting requirements and SEC reporting requirements and is actively involved in determining the proper accounting and reporting treatment of all Bank activities. Major Job Accountabilities Responsible for oversight of the Bank's financial information, ensuring that it is in accordance with generally accepted accounting principles and regulatory Financial information includes, but is not limited to, Bank's Management reports, the Bank's Board of Director's reports, Audit Committee reports, Call Report and the Bank's audited financial statements. Actively involved in researching accounting issues, assessing technical requirements, recommending and documenting proper accounting and reporting of various bank activities including responsibility over the Bank's financial accounting and reporting policies and procedures. Provides financial performance insights and analysis to executive leadership on a monthly basis. Manages the direction of the day-to-day execution of duties within the department and follows established policies and procedures; also directs and consults staff on accounting issues, risks, analysis, assessments, documentations, and presentations. Provides training to other departments on proper accounting of the Bank's operations. Examines the integrity of the Bank's internal control structure over financial reporting including controls over the Bank's general ledger system. in accordance with the requirements of the Sarbanes-Oxley Act of 2002 (SOX). Responsible for the proper accounting for federal and state income taxes including review of income tax provision and supporting documentation used in the preparation of the income tax return. Experience Required 8 years of experience in: Preparing and analyzing consolidated financial statements, SEC reports and other financial information. Working with the U.S. Generally Accepted Accounting Principles and SEC reporting requirements with ability to efficiently research, identify, interpret, and provide written analysis for accounting treatment and implementation of accounting/reporting changes and federal and state taxation. Experience working with regulatory reporting requirements is preferred 5 years of supervisory experience Required Skills or Training Must be able to organize, perform highly complex analysis, conceptualize new ideas, interpret applicable laws and regulations and other technical matters, solve complex problems and make sound decisions. Excellent verbal, written, and interpersonal communication skills. Solid understanding of GAAP and regulatory accounting principles as well as the industry's key financial performance drivers. Must be flexible in a demanding work environment and adapt to rapidly changing priorities. Proficient in use of Microsoft Office applications. Professional Certifications, Licenses, And/or Registration Requirements Certified Public Accountant preferred EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Monitors specific Bank regulations including but not limited to Reg. CC and Reg. E. Produces and analyzes reports to maintain accuracy and completeness. Ensures that all EFT accounts (ATM & debit cards) are settled daily to minimize financial exposure and provide accurate financial reporting for the Bank. Major Job Accountabilities Receives and processes applicable bank regulation documents (Reg. CC Hold Notice, Reg. E claim forms, etc.), accurately and in a timely manner. Communicates both verbally and in writing with customers, ASB employees and the general public. Researches, resolves and creates reports to ensure that the bank is in compliance with federal regulations. Escalates to department management potential problems, issues or trends. Processes EFT settlement accounts (ATM & debit cards).Handles ATM and debit card settlement functions by applying accounting/automated procedures and government/network regulations; prepares breakdown of all network settlements (multiple networks). Performs dispute resolution and research for any claims made by non-ASB cardholders and any account discrepancy. Researches and resolves all account out-of-balance situations. Processes and prepares journal entries. Completes review of all Card Activity Reports and ensure all card orders and Service-Level Agreements are achieved. Reviews the reports pertaining to embossing and shipment, and track and report as needed. Works with the Branch/Department to make any corrections needed for card issues. Reports any issues identified as Suspicious for Card or EFT activity. Performs work at the assigned work location. May occasionally work more than 40 hours per week. Required Skills or Training Analytical: Excellent analytical and critical thinking skills to make sound decisions and provide problem resolution. Computer: Proficient in the use of Microsoft Office applications (Word, Excel, Outlook). Communication: Excellent verbal, written and interpersonal skills. Customer Service: Ability to provide excellent customer service internally and externally. Must be able to keep sensitive customer and bank information confidential and secure. Organization: Excellent organization skills and attention to detail. Personal: Demonstrated ability to work independently, effectively and efficiently to prioritize shifting critical deadlines and demands. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job We are looking for students to join our Spring, Summer or Fall Internship programs. Students will be able to develop skills in project and time management, leadership, and effective communication and collaboration. Students will work with managers to develop a project plan to be worked on throughout the duration on the internship. They will participate in program activities, learning opportunities, and other assigned duties to gain on-the-job experience in order to advance personal and professional development. Major Job Accountabilities Participate in on-the job training in an assigned department. Work with department leaders to identify opportunities for process improvement. Collaborate with project managers and cross-functional teams to complete assignments and keep tasks on schedule. Gain on-the-job experience and exposure to different career opportunities while working with other teammates and managers. Fulfill program requirements through communication projects, corporate events and training, and community activities. Perform other miscellaneous duties as assigned. Education Requirement Internship candidates must be currently enrolled as a student in a four-year degree program at an accredited college or university at the time of internship. Experience Required Volunteer work, school/student/extracurricular activities, etc. preferred. Required Skills or Training Demonstrated leadership in a school or community organization. Demonstrated interpersonal and communication skills. Proactive team player who can thrive in a dynamic and changing environment. Proficient in MS Word, Excel, and PowerPoint. Ability to interact with employees at all levels. Must be legally authorized to work in the United States. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Develops and maintains Server and Cloud Infrastructure for the enterprise. Platform Engineers must ensure applications are reliable, performant, and cost effective. Platform Engineers must understand current and future technical platforms for hardware, operating system, networking, and security layers. They are responsible to plan, design, and build the standard platforms for the company. Major Job Accountabilities Deploy Infrastructure using modern automation tools and Infrastructure as Code. Knowledgeable about SRE, DevOps, and Platform Engineering concepts. Collaborates with teammates and software vendors on project efforts to deliver consistent and reliable deployment of packaged applications. Maintains current on knowledge of IT policies and procedures, hardware, software and technical services. Effectively communicates any new knowledge to teammates. Contributes to research and evaluation of new enterprise technologies, processes and upgrades to the Windows infrastructure. Identifies inefficiencies or gaps in written procedures and/or processes, making recommendations for improvements. Develops new and/or modified procedure documentation, as requested. Ensure smooth transition of engineering packages from Build to Run. Provides general and routine technical support to a broad range of installing, patching, configuring, and updating Operating Systems and non-OS vendor applications. Maintains documented procedures for server infrastructure. Collaborates with all technical staff to develop, design, implement, and continuously improve systems. Define and implement monitoring for system availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability. Provides reports and capacity data to support metrics for hardware warranty, software licensing and asset management systems. Meets customer needs and exceeds performance metrics by resolving requests, supporting daily operations and ensuring system stability in an accurate and timely manner. Experience Required Minimum three (3) years at the engineer level with experience in: Cloud Infrastructure platforms (Azure, AWS, GCP, etc.) Datacenter compute and storage platforms (VMware, enterprise compute hardware, SAN, NAS, storage networking, Windows, Linux) Infrastructure monitoring concepts Infrastructure as Code automation tools Required Skills or Training Knowledge of enterprise compute and storage hardware platforms. Expertise in Windows Server and Linux operating systems. Experience with Cloud technologies from Azure, AWS, GCP, or other cloud platform. Analytical skills necessary for in depth troubleshooting. Ability to collaborate across teams and disciplines. Demonstrated understanding of data privacy and information security regulations. Able to prioritize multiple assignments and complete work within tight deadlines. Excellent verbal and written communication skills. Able to prepare written procedures and/or processes. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Responsible for the planning and execution of assessments of internal control and risk management activities, with an emphasis on risks related to Information Technology and Information Security. Uses judgement and experience to carry out a comprehensive internal audit plan in an effective manner with minimal supervision. Documents and communicates audit findings and recommendations to Management and the Audit Committee. Major Job Accountabilities Plans, develops, and executes specific audit procedures to meet planned objectives of audits of complex Bank technology activities, including technology in support of regulatory compliance and finance. Formulates recommendations regarding control deficiencies and system ineffectiveness; identifies areas for improved control, cost savings, and operational efficiencies. Prepares or reviews audit documents, work papers, audit reports, memoranda, and presentations; presents information in a clear, concise, and persuasive manner to the Audit Committee and management, as deemed applicable. Meets and communicates with Management to perform audit procedures and provides status updates, findings and recommendations, and forward looking insights. Drives the IT audit risk assessment and track for significant changes in risk factors. Manages a team of IT auditors and/or co-sourced vendor to drive completion of technology and information security audits. Supports the Internal Audit relationship between technology and information security. Experience Required 5 years: Information Security, Network or PC operating systems, SDLC, Business Continuity, Computer Operations 3 years: Auditing experience Required Skills or Training Ability to apply independent judgement on complex issues Ability to interact with a wide range of internal and external constituents. Strong problem-solving and analytical skills. Excellent listening, verbal, and written communication skills. Proficient in Microsoft Office applications (ie. Word, Excel, Visio, PowerPoint, Outlook). Proficient in data analytics and able to use tools such as ACL preferred. Professional Certifications, Licenses, And/or Registration Requirements CPA, CIA, or CISA, CISSP preferred EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below. * Kahului Banking Center (*) * ISB Maui Lani (*) * Pukalani Branch (*) * Paia Branch (*) (*) Branch is open on Saturdays. Weekly shift may include Saturday rotations. Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short-and-long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties.

Primary Purpose of Job Performs due diligence in the monitoring and maintenance of Commercial and Business Banking customers. Prepares financial statements spreads, tax returns analysis, and covenant compliance checks for customers. Underwrites and evaluates the credit risk associated with small business loan requests through the credit-scored process. Major Job Accountabilities Prepares financial statement spreads and tax return analysis (business and individual). Creates and updates covenant compliance checks. Under guidance and supervision, completes low to moderate complexity credit write-ups for Bank customers in accordance with ASB credit policy & guidelines. Sets up and administers the financial reporting and financial covenants using the Bank's tickler tracking system. Completes periodic financial reviews of the Bank's customers as well as financial evaluation reviews of various departments. Enters and evaluates pertinent data into the loan origination systems in order to render a credit decision. Collaborates with relationship officers to adequately mitigate identified risks. Coordinates credit-scored booking process with loan operations. Processes and evaluates the monthly renewals of credit-scored lines of credit. Experience Required 0 - 1 year of Commercial Credit analysis or related experience Required Skills Or Training Basic understanding of tax returns, financial statements, accounting, and financial analysis. Effective written and verbal communication skills to logically present credit risks and conclusions in verbal and written form. Excellent computer skills using Microsoft Office software products. Familiarity with financial statement spreading software and automated loan origination systems is a plus. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job Collects on past due consumer and business banking accounts in a timely, orderly and professional manner while following standardized collections procedures that comply with Federal and State collection and bankruptcy laws. Major Job Accountabilities Responsible for minimalizing losses related to past due retail consumer accounts in a goal-oriented environment using defined procedures and in compliance with Federal and State regulations and applicable laws. Contacts customers via collection calls and/or correspondence regarding their consumer loans, lines of credit, credit cards, and overdrawn accounts. Assists borrowers with collection-related issues which include but is not limited to: account adjustments, client discrepancies, customer reconciliations, and account settlements. Applies knowledge of company products and services, policies, procedures, and collections system when communicating with delinquent customers to properly evaluate and analyze account information to identify trends for possible risk and negotiate repayment terms to bring the account current. Performs skip tracing activities as needed or assigned to aid in locating a debtor. Documents communications and collection efforts completely, accurately, and succinctly. Identifies issues attributing to account delinquency and is able to escalate matters when necessary. Provides superior customer service in a professional and fair manner while assisting the borrower with financial hardship. Experience Required One (1) to two (2) years of work experience in customer service, call center and/or banking experience. Two (2) years of work experience in collections experience (highly preferred). Required Skills or Training Strong verbal and written communication skills. Strong negotiation skills to deal with customers in adversarial situations. Must be able to resolve problems using sound judgment. Must be goal-oriented with a strong attention to detail. Able to prioritize and manage multiple responsibilities while working in a high volume, fast-paced environment. Proficient with using computers and utilizing multiple programs to perform research. Commitment to excellent customer service. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!