IT Compliance Analyst
Information technology manager job at Verra Mobility
The primary responsibility of the IT Compliance Analyst is to ensure the processes and associated controls for the compliance frameworks are designed, managed, and assessed for effectiveness to reduce overall compliance risk across the organization. This includes performing continuous monitoring and driving audit actions to ensure adherence to the in-scope compliance frameworks. As part of their day-to-day, the IT Compliance Analyst will liaise closely with Internal Audit and key stakeholders to ensure full alignment on all IT regulatory compliance issues.
Position Overview:
The primary responsibility of the IT Compliance Analyst is to ensure the processes and associated controls for the compliance frameworks are designed, managed, and assessed for effectiveness to reduce overall compliance risk across the organization. This includes performing continuous monitoring and driving audit actions to ensure adherence to the in-scope compliance frameworks. As part of their day to day, the IT Compliance Analyst will liaise closely with Internal Audit and key stakeholders to ensure full alignment on all IT regulatory compliance issues.
Essential Responsibilities:
Audit & Compliance
primary subject matter expert leading assigned audit program(s).
backup support to other audit programs as assigned.
Establish a comprehensive understanding of the organization's audit and compliance programs (i.e., SOX, PCI, ISO 27001, SOC 2, Cyber Essentials +, FedRAMP, etc.).
Serve as the:
This includes scoping the audit, scheduling activities, leading calls, coordinating and fulfilling document request lists, leading walkthroughs, and other audit tasks as appropriate.
Work collaboratively with control owners on audit remediation work.
Policies & Procedures
Assist control owners in development and refinement of controls (i.e., policy requirements and/or ITGCs) for in-scope systems.
Work collaboratively with internal and external auditors to ensure controls are consistent with expectations and leading practices.
Assist control owners to identify any potential issues prior to formal audits.
Documentation & Program Maintenance
Efficiently manage tasks, prioritize responsibilities, and maintain order in a fast-paced environment.
Perform and support the continuous monitoring of IT controls.
Report and present metrics from monitoring and audit activities to senior leadership.
Support general tasks including but not limited to i) process improvement initiatives ii) RFI/RFP/contract responses iii) risk management assessments iv) vendor risk reviews v) ticket responses vi) project work.
Qualifications:
Bachelor's degree in an appropriate field from an accredited university or equivalent experience.
Extensive PCI-DSS audit and continuous monitoring experience
SOX working experience
Experience performing audits, leading controls walkthroughs, interviewing stakeholders, gathering information, and identifying relevant information for documentation.
Coachable and willing to learn.
Ability to take initiative and drive results.
Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote.
Preferred
ISO 27001 working experience and/or certification(s).
Strong organizational and time management abilities with formal project management experience and/or certification(s).
Ability to work collaboratively with diverse stakeholders.
Experience working in AuditBoard.
Proficiency in Microsoft Office (i.e., excel xlookup, Power BI report building).
Desired
QSA or ISA
SOC 2 & NIST working experience and/or certification(s).
Experience working in a regulated industry.
Experience with ERP systems (e.g., Oracle, SAP, NetSuite, Great Plains, etc.
This position is not eligible for sponsorship now or in the future and is only considering local talent.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Auto-ApplyInformation Technology Services Manager
Bakersfield, CA jobs
EXAMINATION SCHEDULE * Oral exam date will be announced five (5) days prior to the examination. Examination: Oral Exam (Weight 100%): Will be conducted for the purpose appraising the applicant's training, education, experience, interest and personal fitness for the position.
The Human Resources Division may solely conduct an appraisal of application materials should there be an insufficient number of candidates to warrant an oral examination. Should an appraisal be necessary, the appraisal will be weighted at 100%.
Applicants must attain at least a 70% score on each phase of the examination process.
Minimum Qualifications/Employment Standards:
Core Competencies
Employees in this position will exhibit a high level of performance and capability in the following core competencies:
* Leadership
* Critical thinking
* Communication
* Collaboration
* Decision-making
* Judgment
* Technical/functional expertise
Minimum Qualifications:
* Bachelor's Degree from an accredited college or university in Computer Science, Information Systems, Business Administration, or a closely related field.
* Four years of progressively responsible information systems experience. Qualifying experience must have been within the last eight (8) years.
OR
* Equivalent combination of education or experience.
Preferred Qualifications:
* Master's Degree from an accredited college or university in Computer Science, Information Systems, Business Administration, or a closely related field.
* Certification in project management or IT infrastructure library (ITIL).
* A green belt or higher designation in the Lean Six Sigma discipline.
Possession of a valid California Driver's License is required upon appointment.
Full Job Description: Information Technology Services Manager
Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may deliver a copy to the Human Resources Division at 1115 Truxtun Ave. First Floor, Bakersfield, CA 93301 or email ******************************.
This position works within the ITS Division of the County Administrative Office, please view their website here.
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which appointments will be made to the Kern County Information Technology Services Department. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
Easy ApplyIT Security Operations Administrator
Philadelphia, PA jobs
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play.
Job Description
The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required.
The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings.
Essential Functions
Security Operations Management
* Follow documented information security policies, processes, and procedures.
* Document new information security processes and update existing information security.
* Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT).
* Administer and maintain end user accounts, permissions, and access rights.
* Manage connection security for local area networks and DPH web sites.
* Manage and ensure the security of databases and data transferred both internally and externally.
* Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities.
* Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps.
* Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution.
* Research information security topics, tools, techniques, and threats as directed.
* Serve as an information security resource on DPH IT projects.
* Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations.
* Actively promote a customer-oriented approach to maintain a secure DPH network.
* Know how to find answers. Understand available tools and resources to determine correct answers to security issues.
Relationship Management
* Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams.
* Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems.
* Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT.
* Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction.
Competencies, Knowledge, Skills, and Abilities
* Extensive experience with information, network, and application security concepts, methodologies, and processes
* Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools.
* Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools.
* Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
* Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills.
* Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
* Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment.
Qualifications
We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered.
Additional Information
Salary Range: $90,000-$100,000
Salary cannot exceed $100,000
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
IT Operations Manager
Scottsdale, AZ jobs
IT Operations Manager Type: Public Job ID: 131214 County: East Maricopa Contact Information: Scottsdale Community College 9000 E. Chaparral Road Scottsdale, Arizona 85256 District Website Contact: SCC-HR Phone: ********** Fax: District Email
Job Description:
IT Operations Manager
Job ID: 321750
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$103,328.00 - $134,326.00/annually, DOE
Grade
124
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-**************************************************************************************************************************************************************************************************************
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. *********************************
We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.****************************************
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of *********************************************** available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
* Nationwide Medical, Dental, and Vision Coverage
* Paid Time Off: Vacation, Sick Leave, and Personal Time
* 20 Paid Observed Holidays
* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
* ************************ including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
* Tuition Reimbursement for employees and dependents
* Annual Professional Development Funding
* Flexible Work Schedules
Employee Health & Wellness Programs:
* District-Wide Wellness Program with Workshops and Webinars
* Monthly Health & Wellness Calendar and Newsletter
* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
* Employee Assistance Program (EAP)
* Sight-On-Site Eye Care Services
* Mobile On-Site Mammography Screenings
* Pre-Retirement Planning Events
* Qualifying Employer for*************************************************************************** (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Information Technology Services (ITS) at MCCCD is seeking a seasoned and strategic IT Operations Manager to oversee and enhance enterprise technology operations. Reporting to the Director of IT Operations, this high-impact leadership role oversees teams across systems, applications, infrastructure, and service desk functions. The IT Operations Manager, leveraging the ITIL guiding principles, leads operational efficiency and automation efforts while ensuring reliability. The IT Operations team ensures the delivery of reliable, secure, and efficient IT services across the organization.
What makes this role truly exciting: you'll be building and launching ITS's brand-new Operations Center. A central, transformative hub for all network, application, and cybersecurity monitoring, incident response, and operational excellence. The person in this role will have a commitment to IT excellence and the ability to manage complex IT ecosystems, including hybrid and cloud environments, while fostering a culture of collaboration, accountability, and continuous improvement.
Essential Functions
Must be willing and able to work in an office setting, where there is a mandatory minimum in-office expectation, which the District reserves the right to update and/or change at any time.
(20%) People/Team/Project Leadership
* Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff
* Identifies training needs and opportunities; promotes professional growth and development opportunities among team members
* Holds team members accountable for completing assigned tasks
* Participates in major projects as the ITIL subject matter expert
(20%) Monitoring, Reporting, and Optimization
* Utilizes ITSM tools and system monitoring platforms to track uptime, performance metrics, and incident trends
* Creates and distributes reports related to KPIs, helpdesk performance, system reliability, and capacity planning
* Identifies trends in ticketing systems and monitoring logs to recommend process and performance improvements
* Continuously optimizes technology operations by introducing automation and configuration standardization where possible
(20%) Change, Incident, and Problem Management
* Leads the Change Advisory Board (CAB) process, evaluates risk, and approves changes to production systems
* Develops and enforces Service Level Agreements (SLAs) for both technical support and customer service delivery, including major problem incidents
* Oversees incident response protocols, including escalation paths, communication plans, and documentation
* Drives root cause analysis and resolution of recurring technical issues using problem management practices
* Uses ITIL best practices for the handling of major or problem incidents
* Maintains the incident management lifecycle and ensures documentation of known errors and knowledge base articles
(20%) Systems, Applications, and Infrastructure Operations
* Monitors the health, performance, and availability of enterprise systems, applications, and network infrastructure
* Leads system patching, routine maintenance, and incident response to minimize downtime and service disruption
(10%) System and Infrastructure Management
* Oversees the maintenance, configuration, and lifecycle of servers, networks, storage, endpoints, and data center environments
* Ensures security and performance of infrastructure, including proactive patch management and capacity planning
* Manages cloud-based and hybrid environments, ensuring scalability, reliability, and data integrity
(5%) Network and Connectivity Support
* Oversees network performance monitoring and collaborates with network engineers to troubleshoot LAN/WAN/Wi-Fi issues
* Supports resolution of connectivity issues impacting remote workers, onsite employees, and conference spaces
* Maintains inventory and configuration standards for networking equipment (CMDB)
(5%) Administrative
* Participates on districtwide teams and task forces as needed
* Performs related duties as assigned
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution in any field and five (5) years of professional experience in an area related to the assignment, which includes two (2) years of supervisory experience.
OR
An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
* Experience managing enterprise IT operations in a multi-site or distributed environment
* Experience using ITIL or similar service management frameworks to deliver IT services
* Experience managing enterprise platforms such as Microsoft 365, Active Directory, VMware, and monitoring tools
* Experience leading major incident response, while effectively communicating to internal and external stakeholders
* Possession of related certifications, including ITIL Foundation or higher, Microsoft, Cisco, or AWS certifications (e.g., MCSA, CCNA, AWS SysOps)
Special Working Conditions
There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time.
The selected candidate will need to reside in the Phoenix area or relocate within six months of hire.
This role may involve after hours work and non-regular business hours.
This leader will be measured on ITS values, leadership principles, and job performance areas as referenced above.
May be required to sit for a prolonged period of time; viewing a computer monitor.
May be required to present in large meetings and sponsored events.
ITS does not sponsor individuals for any type of work visas.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
* Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
* Indicate whether former or current employment is Full-Time or;
* Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
* Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
* Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review Tuesday, September 2, 2025
Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ***************************
Copyright 2025 Jobelephant.com Inc. All rights reserved.
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IT Director of Infrastructure
Philadelphia, PA jobs
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Director of Infrastructure reports to the Chief Technology Officer and is responsible for leading the enterprise and solution architecture functions. This role ensures that architectural roadmaps align with business strategies and enterprise transformation activities. The Director manages a team of enterprise and solution architects and works with senior leadership to develop and execute organizational strategy, support enterprise change, and optimize technology investments.
Principal Responsibilities:
Architecture:
Establish and enforce architectural principles, standards, and governance to ensure consistency and interoperability across the enterprise.
Take a holistic view of the organization, considering how different projects and systems interact and contribute to the overall architecture.
Create and maintain comprehensive enterprise architecture models, encompassing business, data, application, and technology domains.
Develop and maintain technology roadmaps to guide the evolution of the IT landscape to meet future business requirements.
Evaluate and recommend technologies and oversee their integration into the overall enterprise architecture.
Consider factors such as reliability, scalability, flexibility, and security in architecture decisions to ensure the long-term success of the City.
Infrastructure:
Oversee daily activities of the Enterprise & Solution Architects and related staff.
Provide direction and supervision to a cloud support team.
Direct the day-to-day operations for areas within their purview, including creating and managing strategies, plans, policies, and procedures.
Evaluate new technologies and tools to determine their suitability for integration into the product and enterprise-wide architecture.
Identify and mitigate potential risks related to technology solutions, ensuring security, compliance, and scalability.
Manage risks associated with technology decisions, considering factors like compliance, security, and long-term sustainability.
Collaborate with IT Security & Governance to ensure compliance and approved pathways to production for all domain initiatives.
Platform Engineering:
Manage project budgets, timelines, and resources while maintaining a high level of quality in deliverables.
Train, coach, and mentor employees under their supervision.
Participate in or lead hiring processes, as needed.
Collaborate with leaders from various departments to understand business needs and ensure IT initiatives support organizational objectives.
Provide guidance to product, solution architects, and development teams, ensuring adherence to architectural principles and best practices.
Qualifications
A bachelor's or master's degree in computer science, information technology, or a related field, or equivalent experience is required. Candidates must have 7+ years of experience in software development, architecture, and design with a proven track record of successful project delivery.
Required Skills and Abilities:
Proficiency in architecture modeling tools and languages.
Strong knowledge of relevant technologies, frameworks, and design patterns.
Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
Strong analytical and problem-solving skills to address complex architectural challenges.
Ability to adapt to evolving technologies and business needs.
Strong knowledge of Disaster Recovery and Business Continuity Planning best practices.
Strong knowledge of Microsoft product stake.
Additional Suggested Skillsets:
Security and HIPAA compliance in networked solution(s).
Experience with monitoring and alerting software tools and systems, such as SolarWinds, What's Up Gold, and PagerDuty.
Understanding of AWS/Azure Virtual and Cloud environments.
Data Center design, maintenance and Support.
Knowledge of common Hypervisor technologies (VMware, Azure Local, Nutanix)
Additional Information
Salary Range: $120,000 - $149,000
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Information Technology Application Administrator
Long Beach, CA jobs
Thank you for your interest in working for Long Beach Transit. We are hiring, and all LBT job applications must be submitted online through our career's website.
Long Beach Transit (LBT) is dedicated to connecting communities and moving people…making everyday life better. Our vision is to be a leading provider of transportation options delivering innovative and high-performing services within a multi-modal network that transforms the social, environmental and economic well-being of the diverse communities we serve.
As an organization we focus our employees on our vision to:
Consider the customer first in decision making by being of service to others.
Operate with Integrity-especially when no one is watching.
Be open to new ideas and Continuous Improvement - seek ways to improve current processes.
Be Proactive - take personal ownership especially when things go wrong.
Cultivate the Potential of every employee - we must strengthen LBT through development and training
The IT Application Coordinator - ERP- EAM is responsible for overseeing the implementation, administration, support, and optimization of enterprise resource planning (ERP) and enterprise asset management (EAM) systems under the guidance of the Executive Director and Vice President for Information Technology to ensure the successful achievement of project goals and objectives within the designated time frame and budget constraints. This role involves performing the following duties personally or through collaboration with others.
Responsibilities
Act as the primary administrator for ERP and EAM applications, ensuring system availability, performance, and security.
Manage user access, roles, and permissions while ensuring compliance with security policies.
Troubleshoot and resolve system issues, working with vendors and internal IT teams as needed.
Maintain system configurations, workflows, and integrations to align with business processes.
Lead or assist in system upgrades, enhancements, and new module implementations.
Work with stakeholders to identify business needs and recommend system improvements or automation opportunities.
Conduct system testing, validation, and user acceptance testing (UAT) for upgrades and new functionalities.
Ensure proper documentation of system configurations, customizations, and workflows.
Work closely with software vendors for system support, licensing, and enhancements.
Partner with IT and business leaders to align ERP and EAM strategies with organizational goals.
Collaborate with internal users on project scope and planning schedules that impact their areas of responsibility
Participate in cross-functional projects that require ERP and EAM expertise.
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Attributes and Skillsets:
Must have a strong understanding of cloud infrastructure, security principles, and best practices to support system scalability, reliability, and data management.
Excellent organizational, analytical, and problem-solving skills.
Ability to exercise judgment in analyzing, appraising, evaluating, and solving problems of a difficult procedural or technical nature.
Aptitude for creativity, innovation, and learning new technology.
Must possess excellent communication (oral and written) and problem-solving skills.
Willingness to handle a wide range of IT responsibilities, including user support functions.
Advanced skills with project management tools, including Microsoft Project, Word, Excel, and PowerPoint.
Certification in project management (e.g. PMP) is a plus.
Proven ability to manage multiple tasks, stay organized, and effectively handle shifting priorities in a dynamic work environment
Education and/or Experience:
Bachelor's degree in business, computer science, information technology, business management, or a related field required. Five years of overall IT experience and proficiency in cloud technology, including cloud-based ERP and EAM solutions, SaaS applications, and cloud integrations preferred.
Salary Range: $84,849 - $117,144 (Depending on Qualifications)
Compensation packages are determined based on a variety of factors specific to each candidate, including geographic location, skillset, the mix of relevant education, certifications, experience level, and performance. At Long Beach Transit, compensation decisions are made considering the unique requirements and circumstances of each position.
Application
Apply online at *********************** Online applications must include past work history and be fully completed to be considered. Resumes will not be accepted in lieu of a complete online application.
Upon Request, a Driving Record printout is required with application (must be current within the 30 days of the printout).
Candidate must be eligible to work in the United States. Long Beach Transit does not sponsor H-1B or other related work visas.
An Equal Opportunity Employer
Successful candidate must pass agency physical, drug and alcohol examinations.
Long Beach Transit, 1963 E. Anaheim St., Long Beach, CA 90813
This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position.
Auto-ApplyCommunication Services Manager - IT Department
Porter, WA jobs
Full-time, non-exempt Starting Pay Range: $38.44 - $41.63 The Communications Services Manager has direct oversight and administration and maintenance of the Ozaukee County trunked radio system, telephony, microwave, other communications and related data systems. Supervises the communication function of the IT Department. Assists local municipal police/fire/EMS units with installation, maintenance, repair and service of electronic equipment including but not limited to portable and mobile radios and paging. In addition to public service and public safety two-way radio communications there is also the oversight and liaison for video conferencing and audio/video systems within the Justice Center.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
40% Maintenance:
System administrator and technician for trunked radio system configuration and diagnostics, system operation, maintenance and system optimization. Coordinates with service vendors for the various preventive maintenance needs on the radio system and associated various components in addition to the same needs regarding video conf and a/v systems. Bench work includes testing and verification of failed or problematic radio gear or system components.
25% Administration:
Directs and administers the trunked radio and microwave communication systems, the NG911 system and the services provided to County and other municipal agencies, including system and database design, operation, maintenance and upgrades. Creates reports required for radio, 911 and phone system use as requested, budget related tasks and inventory of on-hand and spare equipment parts and supplies.
20% Other:
Assists with user training and training related matters on any of the systems responsible for. Represents the County with contracted agencies; provides technical assistance regarding communications systems and equipment. Assists with comms needs for any of the county's municipalities. Coordinates with vendors or provides the service of decommissioning old technology and associated wiring.
5% Supervision:
If/when a technician is also part of the staff there are some supervisory functions that are necessary to perform from personnel matters, training and assisting, task assignments and etc.
5% On-call 24/7:
Responds to calls from dispatch at any time of day or night for radio, phone and 911 system problems or failures.
5% IT Support for County Courts System:
Responsible for the IT Network, telephony and telecommunications support for the Ozaukee County Courts System. IT system supports all courts functions.
Supervision Exercised
Direct supervision over Technician/Programmer.
Minimum Education Qualifications
Education and/or Experience Requirements:
Associate degree required, bachelor's preferred.
Five years public safety communication experience required, supervisory experience preferred.
Licenses, Certifications, and Other Requirements:
None.
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
Ability to communicate clearly to the end user.
Ability to stay calm in high-pressure time sensitive situations.
Ability to be outgoing and personable.
Skills in time management and workload management.
Skills in customer service.
Advanced computer troubleshooting, analysis, critical thinking and problem-solving ability.
Ability to manage multiple tasks and priorities with frequent interruptions, occasionally in urgent situations.
Knowledge and understanding of computer and system programming capabilities and techniques and web development.
Strong attention to detail.
Solid understanding of business practices with fundamental understanding of project management methodology
Good organizational, analytical, and planning skills.
Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
Ability to work effectively with managers, staff, consultants, and representatives from other districts. Ability to read and adhere to organizational policies and procedures, government agency regulations, hardware/software specifications and procedures.
Ability to prepare and write technical operational system documentation and knowledgebase articles for critical infrastructure and application systems.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
Prolonged periods of sitting and working on a computer.
Periodic periods of standing or walking.
Must be able to lift up to 50 pounds at times.
Work Environment
Work is performed in an office environment. Occasional work-related travel required. May have to work in outdoor weather conditions or with electrical hazards.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
Auto-ApplyIT System Administrator A/V
Corpus Christi, TX jobs
The IT System Administrator A/V will have in dept knowledge of specified IT systems and audio/visual technologies as well as lead in acquiring, installing, and/or upgrading audio/visual systems, components, and software as needed. They will be responsible for most aspects of audio/visual hardware and system administration to include managing processes and services, configuration of systems, system installation and configuration, network systems, and security. Additionally, they will be responsible for providing technical support in the maintenance and operation of specified audio/visual technologies on premises and/or remote sites.
Responsibilities
* Supports hardware in electronic cabinets, servers, racking equipment, and other Data Center or network closet equipment
* Installs, tests, monitors, upgrades, troubleshoots and repairs assigned computer and audio/visual equipment and software
* Maintains firmware and peripherals including network cabling and power cords. Stays current on all assigned hardware
* Configures hardware to include upgrades and patches. Proficient with professional broadcast systems such as audio, cameras, directing hardware and software, routers, switchers, multiviewers, encoders, decoders, and more
* Installs, tests, documents, modifies and repairs hardware and software related to video, audio, computers, and network devices.
* Provide support of video transmission systems, including routing, encoding, and decoding, and other broadcast transmission related hardware
* Monitors, analyzes and rectifies technical faults in a variety of broadcast systems
* Supports and assists in integration of broadcast system at remote locations
* Assists IT with computer, video/tv, microphone and web conferencing installations
* Researches software issues with available resources including the internet
* Configures software to include upgrades and patches.
* Maintains knowledge of assigned technologies with provided training and resources
* Maintains various records and documentation for computer and networking systems; Ability to create easily understandable documentation on new and existing systems
* Practical knowledge of industry standards such as SDI, HDMI, NDI, NDX, AES audio, SMPTE 2110, Dante, h264, h265, or similar technologies. Ability to create basic signal flow diagrams
* Creates configuration and operational guides for hardware and software
* Setups and runs virtual calls (Webex) for broadcasts and internal meetings
* Resolves user problems; provides guidance for the resolution of complex problems; corrects routine problems by making repairs to computer equipment and/or audio/visual equipment; contacts appropriate resources for additional assistance
* Support all Audio/ Visual equipment and troubleshoot all equipment for multimedia, broadcasts, and internal meetings
* Works directly with other departments or vendors to resolve technical issues.
* Works under general supervision and usually reports to a project leader or supervisor.
* Works as project lead when required.
* May be asked to perform other duties as assigned
Position Type and Typical Hours of Work
* Exempt - Full-Time
* Flexibility to work evenings, weekends, and holidays is a schedule requirement
* In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.
Qualifications
* High School Diploma / GED
* Four (4) years of experience
Licenses and Certifications
Required
* A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire
Preferred
* Experience with Crestron, Extron and Dante systems
Employment Testing
Employment is contingent on passing any post-offer pre-employment screening as listed below:
Criminal Background Check: Yes
Motor Vehicle Record Check: Yes
Drug Screening: Yes
Physical Exam: Yes
Basis of Rating
A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview.
Supplemental Information
* Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.
IT Business Applications Administrator
New Braunfels, TX jobs
Department: Information Technology FLSA Status: Exempt Hiring Salary: $60,813- $72,975 Welcome, 'ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?
What we're looking for: An individual with exceptional problem-solving skills, keen attention to detail, a strong analytical mindset and a passion for driving process improvement through technology to join the City of New Braunfels Information Technology department.
Under general direction of the Business Systems Manager, the Business Applications Administrator will act as liaison between Information Technology (IT), internal stakeholders and external vendors. The Business Applications Administrator is responsible for understanding departmental business processes to effectively identify opportunities for software applications improvement and managing the implementation and maintenance of both enterprise and specialized commercial software applications used by various City Departments.
Benefits & Total Rewards:
Our City team members are our most valuable asset! We offer Total Rewards when you join our team.
* Competitive medical, dental and vision insurance
* 2:1 match on retirement contribution
* Paid volunteer time off - 16 hours per year
* Vacation accrual starts at date of hire - up to 120 hours annually your first year
* Get paid to stay - longevity pay on top of your regular pay after one full year
* Tuition reimbursement program
* Bilingual pay offered
* Keep learning - professional and personal development training available
The responsibilities you'll be trusted with:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all team members in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
* Collaborate with cross-functional teams to gather and document business requirements for software applications
* Responsible for installation, configuration, diagnostics, maintenance, incident resolution and ongoing support of applications to support departmental and enterprise requirements through the life cycle of the application use.
* Plan and execute software application upgrades, updates and patches, in conjunction with SaaS vendor, when applicable.
* Provide technical support to end-users and provide training for new users and for end-users on new application features.
* Analyze application data and usage to identify areas for system improvements, business process improvements, cross application integration opportunities or other utilization improvement possibilities
* Perform project management for small to mid-sized IT software related projects and support software implementation projects through selection, configuration, testing and deployment processes
* Ensure application implementation aligns with business goals and objectives
* Develop detailed functional specifications to guide the selection and configuration of software applications.
* Create ad-hoc reports and management dashboards customized to specific needs of departments
* This position may provide occasional direction to other team members & perform other related duties as assigned or required.
Your areas of knowledge and expertise that matter most for this role:
Education and Experience:
* Bachelor's degree in computer science, Information Systems, Business Administration or related field; three (3) or more years of experience in the implementation, administration, analysis and support of complex commercial software solutions; two (2) or more years of experience as a Project Manager and/or Business Analyst; OR an equivalent combination of education and experience
Required Skills:
* Direct experience with implementation, configuration and maintenance of software solutions such as Workday(ERP), Cityworks(permitting), Cartegraph(ASM)
* Proven experience with business and technical requirements analysis, elicitation, verification, and implementation development
* Strong interpersonal skills and ability to establish and maintain effective working relationships
* Demonstrated project management skills, especially related to technical implementations.
* Proven experience in data collection, management, interpretation, analytics, problem solving
* Knowledge of operational processes and systems requirements preferably for Finance/Accounting, Human Resources, Municipal Planning & Development, Fire Safety, Building Safety, Health Services, Code Enforcement or Public Works departments
* Exceptional analytical skills
* Experience using business reporting solutions such as Crystal Reports, SSRS/SQL ,Cognos, Power BI, QuickBase
* Ability to work with detailed information for sustained periods of time, with minimal supervision.
* Ability to communicate clearly and effectively, both verbally and in writing
* Ability to successfully engage in multiple initiatives simultaneously.
* Ability to effectively translate business needs and requirements into deliverable technical solutions
Required Licenses or Certifications:
* Must possess a valid Texas Driver's License.
Your Work Environment:
* Work is performed in a standard office environment.
* May be required to work immediately before, during or after an emergency or disaster.
The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
Auto-ApplyIT Business Applications Administrator
New Braunfels, TX jobs
Department:
Information Technology
FLSA Status:
Exempt
Hiring Salary:
$60,813- $72,975
Welcome, ‘ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?
What we're looking for: An individual with exceptional problem-solving skills, keen attention to detail, a strong analytical mindset and a passion for driving process improvement through technology to join the City of New Braunfels Information Technology department.
Under general direction of the Business Systems Manager, the Business Applications Administrator will act as liaison between Information Technology (IT), internal stakeholders and external vendors. The Business Applications Administrator is responsible for understanding departmental business processes to effectively identify opportunities for software applications improvement and managing the implementation and maintenance of both enterprise and specialized commercial software applications used by various City Departments.
Benefits & Total Rewards:
Our City team members are our most valuable asset! We offer Total Rewards when you join our team.
Competitive medical, dental and vision insurance
2:1 match on retirement contribution
Paid volunteer time off - 16 hours per year
Vacation accrual starts at date of hire - up to 120 hours annually your first year
Get paid to stay - longevity pay on top of your regular pay after one full year
Tuition reimbursement program
Bilingual pay offered
Keep learning - professional and personal development training available
The responsibilities you'll be trusted with:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all team members in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Collaborate with cross-functional teams to gather and document business requirements for software applications
Responsible for installation, configuration, diagnostics, maintenance, incident resolution and ongoing support of applications to support departmental and enterprise requirements through the life cycle of the application use.
Plan and execute software application upgrades, updates and patches, in conjunction with SaaS vendor, when applicable.
Provide technical support to end-users and provide training for new users and for end-users on new application features.
Analyze application data and usage to identify areas for system improvements, business process improvements, cross application integration opportunities or other utilization improvement possibilities
Perform project management for small to mid-sized IT software related projects and support software implementation projects through selection, configuration, testing and deployment processes
Ensure application implementation aligns with business goals and objectives
Develop detailed functional specifications to guide the selection and configuration of software applications.
Create ad-hoc reports and management dashboards customized to specific needs of departments
This position may provide occasional direction to other team members & perform other related duties as assigned or required.
Your areas of knowledge and expertise that matter most for this role:
Education and Experience:
Bachelor's degree in computer science, Information Systems, Business Administration or related field; three (3) or more years of experience in the implementation, administration, analysis and support of complex commercial software solutions; two (2) or more years of experience as a Project Manager and/or Business Analyst; OR an equivalent combination of education and experience
Required Skills:
Direct experience with implementation, configuration and maintenance of software solutions such as Workday(ERP), Cityworks(permitting), Cartegraph(ASM)
Proven experience with business and technical requirements analysis, elicitation, verification, and implementation development
Strong interpersonal skills and ability to establish and maintain effective working relationships
Demonstrated project management skills, especially related to technical implementations.
Proven experience in data collection, management, interpretation, analytics, problem solving
Knowledge of operational processes and systems requirements preferably for Finance/Accounting, Human Resources, Municipal Planning & Development, Fire Safety, Building Safety, Health Services, Code Enforcement or Public Works departments
Exceptional analytical skills
Experience using business reporting solutions such as Crystal Reports, SSRS/SQL ,Cognos, Power BI, QuickBase
Ability to work with detailed information for sustained periods of time, with minimal supervision.
Ability to communicate clearly and effectively, both verbally and in writing
Ability to successfully engage in multiple initiatives simultaneously.
Ability to effectively translate business needs and requirements into deliverable technical solutions
Required Licenses or Certifications:
Must possess a valid Texas Driver's License.
Your Work Environment:
Work is performed in a standard office environment.
May be required to work immediately before, during or after an emergency or disaster.
The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
Auto-ApplyIT Procurement Contract Administrator
New York, NY jobs
The New York County District Attorney's Office (DANY) has an opening for an IT Procurement Contract Administrator in its Procurement and Contract Management Unit. In this position, the IT Procurement Contract Administrator is responsible for procuring IT software, hardware and licenses in accordance with current City, State and Federal regulations.
Responsibilities include but are not limited to:
* Research technical materials and products for scope drafting.
* Draft clear and concise specifications and review scopes of work for consistency, clarity, completeness, accuracy, and compliance with City, State and Federal regulations.
* Oversee investigations of vendor responsibility and performance, including adherence to performance goals, as well as budget constraints applicable to individual contracts.
* Effectively negotiate contracts including EULAs, ability to identify and act on opportunities for continuous improvement that meet the objectives of the Office.
* Coordinate, plan, and implement IT contract and procurement activities from pre-solicitation to award and registration with the New York City Comptroller's Office.
* Provide technical expertise in the development stages of the contracts and beyond.
* Provide technical assistance and corrective action to underperforming contractors as necessary.
* Perform related tasks as assigned by the Unit.
In addition to the Minimum Qualification Requirements, candidates must possess the following:
* Bachelor's degree required;
* One (1) year of experience in Information Technology procurements in the public sector.
Preferred Requirements/Skills:
* Knowledge of New York City's Procurement Policy Board Rules, local laws, and policies impacting procurements.
* Experience with the New York City's Financial Management System (FMS).
* Excellent written, verbal, organizational, and communication skills.
* Must be able to perform under pressure in a fast- paced environment; able to multi-task and meet deadlines.
* Ability to apply critical and strategic thinking.
* Must be extremely detail-oriented, self-motivated, highly organized, resourceful, and reliable.
* Experience culling and analyzing large amounts of data from numerous sources.
* Must be a team player, work well with others and possess excellent communications skills.
* Proficiency in Microsoft Word and Excel.
* Ability to update and edit existing databases.
How to Apply:
* Apply with a Cover Letter & Resume.
Hours/Shift:
* Monday - Friday from 9 am - 5 pm. Telework available two days per week.
Minimum Qualification Requirement:
* A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
* High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
* Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information:
* Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.
* Authorization to work in the United States is required for this position.
Public Service Loan Forgiveness:
* As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at *****************************
Residency Requirement:
* City Residency is not required for this position.
The New York County District Attorney's Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Auto-ApplySTATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845
Miami, FL jobs
Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88
Total Compensation Estimator Tool
OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE
ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY
INTEROFFICE MEMORANDUM
TO: EXTERNAL CANDIDATE
FROM: PRIMROSE LAURIENT
Senior HR Administrator
DATE: October 24, 2025
RE: POSITION AVAILABLE
Computer Programmer - Information Systems
Location: E.R. Graham Building
1350 Northwest 12 Avenue
Miami, Florida 33136
Position Overview:
The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m.
The Job Responsibilities are:
* Developing and designing business management applications
* Developing, designing, and maintaining websites
* Developing and maintaining the SQL Server
* Creating statistical reports and business intelligence dashboard
* Performing other related duties as assigned
The Minimum requirements are:
* Two (2) years of experience in computer operations, systems analysis or programming
* Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.)
* Working knowledge of the development of business applications utilizing SQL databases
The Preferred Qualifications and Skills are:
* Associate of Science Degree in Computer Technology
* Proficiency with the C#, VB.Net and XML programming languages
* Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher)
* Proficient with Microsoft PowerBi and SSRS.
* Proficiency developing web services, SOAP, XML
* Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies
* Familiarity with any version of Microsoft Access / VBA
Specific Skills and Characteristics:
The Successful Candidate must be able to:
* Possess and demonstrate significant knowledge of computer programming
* Possess and demonstrate excellent written and oral communication skills
* Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines
* Manage multiple priorities simultaneously
* Be team oriented
* Be adaptable to change
* Work effectively with all levels of staff and outside agencies
Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience)
To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: *****************
The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position
Internal and External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Easy ApplySTATE ATTORNEY'S OFFICE, 18TH CIRCUIT- IT SYSTEMS ADMINISTRATOR I - 21002436
Viera East, FL jobs
Working Title: STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- IT SYSTEMS ADMINISTRATOR I - 21002436 Pay Plan: State Attorneys JAC 21002436 Salary: $53,000.00
Total Compensation Estimator Tool
JOB POSTING NOTICE
POSTING NUMBER 26-11
INTERNAL/EXTERNAL
JOB TITLE: 6492 IT Systems Administrator I
PAY GRADE: 47 (53,000.00 Annually)
DIVISION: Information Technology
LOCATION: Viera, FL with Satellite Locations in Sanford, FL and Melbourne, FL
SUPERVISOR: IT Director Wayne Morse
RESPONSIBILITIES/DUTIES
The Systems Administrator role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The successful candidate will also analyze and resolve end-user hardware and software computer problems in a timely and accurate fashion and provide end-user training where required.
General duties include:
* Collaborate on network design and capacity planning.
* Develop, contribute to, implement, and maintain policies, procedures and associated documentation for network resource administration, appropriate use, and disaster recovery.
* Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
* Interact with vendors, outsourcers, and contractors to secure network products and services.
* Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
* Co-manage servers, including e-mail, print, and backup servers and their associated operating systems and software.
* Co-manage security solutions, including firewall, anti-virus, intrusion detection systems, privileged access management, and multifactor authentication.
* Co-manage all network hardware and equipment, including routers, wireless access points, switches, hubs, and UPSs.
* Ensure network connectivity of all workstations.
* Co-administer all equipment, hardware, and software upgrades.
* Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
* Co-administer and maintain end user accounts, permissions, and access rights.
* Perform server and security audits.
* Perform system backups and recovery.
* Monitor and test network performance and provide network performance statistics and reports.
* Recommend, schedule, and perform network improvements, upgrades, and repairs in a timely and accurate manner.
MINIMUM TRAINING AND EXPERIENCE
Graduation from a two-year college, trade school or certifications with data processing related course work, four (4) years of network experience. Progressively responsible experience as required above may be substituted on a year-for-year basis for the required training.
DESIRED SKILLS
The successful candidate must have:
* Strong technical knowledge of network and PC operating systems, including Windows and Linux.
* Extensive application support experience with Microsoft applications and enterprise administrative tools.
* Working technical knowledge of current network hardware, protocols, and standards, including ITIL, NIST, and CJIS.
* Hands-on hardware troubleshooting experience.
* Working knowledge of PowerShell scripting.
* Solid understanding of the organization's goals and objectives.
* Knowledge of the CJIS Security Policy, data privacy practices, and laws.
The applicant will demonstrate:
* Strong written and oral communication skills.
* Strong and respectful interpersonal skills.
* Ability to conduct research into networking issues and products as required.
* Ability to present ideas in user-friendly language.
* Ability to always interact respectfully and professionally.
* Highly self-motivated and directed.
* Keen attention to detail.
* Proven analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Strong customer service orientation.
* Experience working in a team-oriented, collaborative environment.
TO APPLY
External applicants can apply by applying to ***************************
If you have any questions or need assistance, please contact Marianne Reynolds at ************.
The Office of the State Attorney, 18th Judicial Circuit, is an equal opportunity provider
and uses E-Verify to confirm eligibility of all newly hired employees.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
IT Systems Administrator
Pittsburgh, PA jobs
General
This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time.
Duties and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Perform with a considerable degree of independence and accountability.
Organize, set priorities, take initiative and exercise sound independent judgment.
Analyze system logs and identify potential issues with computer systems.
Introduce and integrate new technologies into existing network environments.
Perform routine audits of computer systems and software.
Perform data backups.
Apply operating system updates, patches and configuration changes.
Install and configure new hardware and software.
Add, remove or update user account information including resetting passwords, etc.
Answer technical queries, often with frustrated users.
Maintain documentation of the configuration of the systems.
Troubleshoot and report problems.
System performance tuning.
Ensure network infrastructure is online and running smoothly.
Troubleshoot communications systems to determine if problems are related to hardware or software.
Repair various types of network trouble that may arise on a network.
Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility.
Utilize technical manuals and brochures to determine equipment that meets establishment requirements.
Compile, review and/or submit reports, such as site reports or project status reports, as required.
Lead and direct other telecommunications employees; size of crew may vary depending on the project.
Complete all paperwork (including electronic form submission) in a timely manner.
Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather.
Maintain desk area, keeping it clean and free from clutter.
Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice.
Order supplies and monitor inventory as necessary.
Maintain appropriate interpersonal relationships with employees, peers and customers.
Assist with various events as requested.
Other duties as assigned.
Required Qualifications
Proficiency in speaking and using the English language, including spelling, grammar and punctuation.
Associate degree in related course of study or four year Bachelors degree.
Demonstrate written and oral communication skills.
Demonstrate ability to work independently and as a team.
Working knowledge of Macintosh and PC (Microsoft Windows) computers.
Working knowledge of Microsoft Office software (Word, Excel, Powerpoint).
Working knowledge of Microsoft Office 365 tenant administration.
Working knowledge of computer network architecture.
Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists.
Strong understanding of the OSI model.
Sensitivity to the needs of persons with disabilities.
Ability and willingness to work cooperatively with others.
Ability to apply common sense, theory and experience to decision -making.
Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations.
Possess strong problem solving skills.
Ability to persist and finish projects despite obstacles or redirect when necessary.
Ability to follow instructions or take action and address opportunities with little supervision.
Have a high degree of discretion dealing with confidential information.
Ability and willingness to work some early mornings, evenings, holidays and weekend days.
Ability and willingness to work overtime when necessary.
Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies.
Ability to travel for short business trips.
Preferred Qualifications
Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols.
Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease.
Apple Certified Associate - Mac Management.
Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA).
Cisco Certified Network Associate - Routing and Switching (CCNA).
Physical and Mental Demands
The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.
IT Systems Administrator
Pittsburgh, PA jobs
General
This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time.
Duties and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Perform with a considerable degree of independence and accountability.
Organize, set priorities, take initiative and exercise sound independent judgment.
Analyze system logs and identify potential issues with computer systems.
Introduce and integrate new technologies into existing network environments.
Perform routine audits of computer systems and software.
Perform data backups.
Apply operating system updates, patches and configuration changes.
Install and configure new hardware and software.
Add, remove or update user account information including resetting passwords, etc.
Answer technical queries, often with frustrated users.
Maintain documentation of the configuration of the systems.
Troubleshoot and report problems.
System performance tuning.
Ensure network infrastructure is online and running smoothly.
Troubleshoot communications systems to determine if problems are related to hardware or software.
Repair various types of network trouble that may arise on a network.
Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility.
Utilize technical manuals and brochures to determine equipment that meets establishment requirements.
Compile, review and/or submit reports, such as site reports or project status reports, as required.
Lead and direct other telecommunications employees; size of crew may vary depending on the project.
Complete all paperwork (including electronic form submission) in a timely manner.
Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather.
Maintain desk area, keeping it clean and free from clutter.
Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice.
Order supplies and monitor inventory as necessary.
Maintain appropriate interpersonal relationships with employees, peers and customers.
Assist with various events as requested.
Other duties as assigned.
Requirements
Required Qualifications
Proficiency in speaking and using the English language, including spelling, grammar and punctuation.
Associate degree in related course of study or four year Bachelors degree.
Demonstrate written and oral communication skills.
Demonstrate ability to work independently and as a team.
Working knowledge of Macintosh and PC (Microsoft Windows) computers.
Working knowledge of Microsoft Office software (Word, Excel, Powerpoint).
Working knowledge of Microsoft Office 365 tenant administration.
Working knowledge of computer network architecture.
Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists.
Strong understanding of the OSI model.
Sensitivity to the needs of persons with disabilities.
Ability and willingness to work cooperatively with others.
Ability to apply common sense, theory and experience to decision -making.
Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations.
Possess strong problem solving skills.
Ability to persist and finish projects despite obstacles or redirect when necessary.
Ability to follow instructions or take action and address opportunities with little supervision.
Have a high degree of discretion dealing with confidential information.
Ability and willingness to work some early mornings, evenings, holidays and weekend days.
Ability and willingness to work overtime when necessary.
Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies.
Ability to travel for short business trips.
Preferred Qualifications
Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols.
Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease.
Apple Certified Associate - Mac Management.
Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA).
Cisco Certified Network Associate - Routing and Switching (CCNA).
Physical and Mental Demands
The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.
IT System Administrator
Austin, TX jobs
Job Description
This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device
What You'll Do as an System Administrator I:
· Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing.
· Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment.
· Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
· Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
· Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production.
· Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support.
· Perform routine and scheduled audits of all systems, including backups.
· Work with vendors to order products and resolve complex technical problems.
· All other duties as assigned.
What You'll Need:
· High school diploma or GED required.
· Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience.
· Five years of IT experience is preferred.
Knowledge, Skills, and Abilities:
· Proficiency in Windows operating systems and Microsoft Office applications required.
· Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired.
· Proficiency with IPv4 networks, DNS, and DHCP required.
· Experience with remote support solutions.
· Experience using a service desk solution.
Other Requirements:
· Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds.
· Ability to pass criminal and financial background checks.
· Occasional travel may be required, up to 5%.
Job Type: Full-time
Pay rate: 70,000 annually
Experience:
· IT support: 5 years (Preferred)
Work Location: Hybrid remote in Austin, TX 78704
Information Technology Administrator
Tolleson, AZ jobs
Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems.
Position Description
The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices.
Key technical responsibilities include:
* Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services.
* Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access.
* Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions.
* Leading and supporting cloud migration projects.
* Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues.
* Managing patching, updates, and backup processes.
* Ensuring compliance with IT security policies and industry standards.
* Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution.
Qualifications
Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable.
Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment.
Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E.
Applications reviewed weekly, with first review October 6, 2025
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
IT Administrator
Tolleson, AZ jobs
Job Description
Job Classification Title: Information Technology Administrator
Working Title(s): IT Administrator
Who we are
The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems.
Position Description
The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices.
Key technical responsibilities include:
Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services.
Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access.
Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions.
Leading and supporting cloud migration projects.
Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues.
Managing patching, updates, and backup processes.
Ensuring compliance with IT security policies and industry standards.
Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution.
Qualifications
Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable.
Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment.
Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E.
Applications reviewed weekly, with first review October 6, 2025
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
Job Posted by ApplicantPro
Information Technology (IT) Client Success Team Lead
Chesapeake, VA jobs
The City of Chesapeake's Department of Information Technology Enterprise Operations Program is searching for an IT Client Success Team Lead to ensure successful IT customer/client experiences across the full virtual and physical endpoint computing platform while exemplifying the Chesapeake CARES standards in a technical IT customer support team leadership role. Chesapeake is the City that CARES . We are Virginia's second largest City, but we purposefully retain our small town feel and our connection to our community. We serve our community and our teammates [internal IT customers] through Courteousness, Attentiveness, Responsiveness, Empowerment and Stewardship. The virtual and physical endpoint computing platform includes all customer-facing IT equipment including virtual and physical desktops, laptops, print devices, mobile devices, audio visual solutions, and telephones. In this technical leadership role, the IT Client Success Team Lead will oversee and lead the IT Client Technology Team's day-to-day operations, providing comprehensive IT customer service support from level zero 0 through level three 3 in a diverse, modern, and matrixed environment consisting of virtual desktop infrastructure, 3,500 physical desktop computing workstations, 1,000 print devices, dozens of audio video locations, and telephony solutions for mobile, virtual, and physical phones. The incumbent will take ownership of IT client success via IT customer service tickets, continual improvement opportunities, ensuring timely refresh cycles for the City's IT desktop computing equipment, meeting or exceeding the expectations regarding performance against SLA's and KPI's, and building and maintaining strong relationships with IT clients and other IT Teams. A primary objective in this role is to guarantee City IT customers have successful experiences across the full endpoint computing platform on a continual basis. Collaboration will be the key as this incumbent works cross-functionally with other IT Teams, advocating for the needs of our IT clients. The IT Client Success Team Lead will be a driver of future technologies and change across the endpoint computing platform via continual service improvement towards successful IT client experiences. The IT Client Success Team Lead will have a strong background in virtual and physical desktop support, ITSM Service Desk ticketing platforms, desktop technologies to include monthly patching and refresh cycles, endpoint support (including print, mobile, AV, and telephony), and IT inventory awareness. This person should have a unique blend of technical expertise, strategic thinking, and people management skills. We are looking for a champion of change who will utilize tools and techniques geared towards creating and maintaining IT client success across the full endpoint computing platform. This technical hands-on position involves supervising and leading technical staff while fostering a culture of continuous improvement. The IT Client Success Team Lead will have the following minimal qualifications: Demonstrated experience leading and guiding staff responsible for IT customer support, ensuring high performance in technical and service-oriented functions for an end-user community. Proven ability to lead teams that deliver reliable, responsive support and drive a culture of continuous improvement and client satisfaction. 6 years' experience directly or indirectly leading an IT customer service support team with technical responsibilities in support of an end-user/client community. In lieu of the team lead requirement, the incumbent can have 6 years' experience relating to two (2) of the following IT arenas: Virtual desktop infrastructure, IT customer service, IT physical desktop support up to level 3, IT Service Desk ticketing systems, IT computing refreshes and the cycle thereof, IT endpoint support technologies, IT mobile devices, IT print, audio visual solutions, IT remote support technologies, IT change, IT cross-functional matrixed environments, or IT continual improvements. Experience providing IT client successes relating to two (2) of the following arenas within the endpoint computing platform: endpoint refresh/improvement, break/fix, technology deployment, meeting a business need, root cause analysis, cross-functional IT activity, new installations, or leveraging reports for improvement. Experience using an IT Service Desk ticketing system to include ticket management from cradle to grave, reporting, prompting the use of ticketing system, and the improvement of the ticketing system via the IT customer service lifecycle in partnership with other IT Teams. Experience with hardware and software inventory management to include warranties and working with other IT Teams and vendors in a matrixed environment. Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs. Experience with IT reporting in relation to performance, dashboards, and demonstrating client success. IT Fundamentals, A+, Service Desk, or IT support certifications preferred. This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check. The Department of Information Technology provides ongoing training on current trends and emerging technologies, helping you become an even better tech! In addition, as a City of Chesapeake employee, you are also eligible for a competitive benefits package .
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science, information systems, engineering, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this job class requires a minimum of six years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . IT Fundamentals, A+ Service Desk or IT support certifications preferred. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
4-6 Years in an IT-related field 2-3 Years experience relating to IT inventory of software and hardware and lifecycle management. 2-3 years experience working in Public Sector IT environment.
Work Schedule
Monday - Friday 8:00am - 5:00pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.
Director - Information Technology Applications and Systems
Santa Barbara, CA jobs
A message from Erika Endrijonas, Ph.D., Superintendent/President, Santa Barbara City College Welcome to Santa Barbara City College (SBCC)! Congratulations on making the next step in your career at a community institution that is anchored in opportunity, access, and education. So much goes into making SBCC a top institution and exceptional individuals like yourself are a part of our vision, mission, and commitment to the success of every student at SBCC.
At SBCC, we are building a culture, active and committed to academic excellence, diversity, equity, inclusion, accessibility, and anti-racism among our faculty, staff, and students. As a community, we believe that diversity comes in many forms. We understand that individuals are multidimensional, shaped by the intersections of a variety of life experiences and factors. We recognize and challenge the inequities that stem from the complex world in which we live and embrace the many facets of people that make up our wonderful college. And as a leader among community colleges we take pride in our ability to solve problems for the benefit of our students and the community.
We seek college employees, like yourself, who will take responsibility for equitable outcomes and successful pathways for our students. And, in return, we make every effort to make this a great place to work. If this appeals to you and you are ready to make the commitment we invite you to join our community and embrace our commitments and values.
Vision Statement:
Santa Barbara City College strives to build a socially conscious community where knowledge and respect empower individuals to transform our world.
Mission Statement:
The College is committed to fostering an equitable, inclusive, respectful, participatory, and supportive community dedicated to the success of every student.
College Facts (as of Fall 2024)
* Instruction, administrative, and support services are provided by 211 full-time faculty, 433 adjunct faculty, and 309 full-time staff and management.
* Santa Barbara City College currently enrolls approximately 13,611 students, the majority of whom are from racially diverse populations as follows: African American/Black - 2.4%; American Indian/Alaskan Native: 0.3%; Asian/Filipino/Pacific Islander- 5.5%; Hispanic/Latinx - 42.4%; two or more races - 6.1%; Unknown - 2.6%; and White: 40.2%.
* 47% of SBCC's students are under age 19, 28.2% are between the ages 20 and 24, 16.3% are between the ages of 25 and 39, and 8.5% are 40 or older.
* 35.6% of SBCC's students attend full time (12 units or more), and 64.4% of SBCC students attend part- time.
* SBCC's Wellness Hub (The WELL) was the first stand alone health & wellness center among California's 116 community colleges, and now its model is being adapted statewide via a digital "Wellness Companion Hub."
* SBCC secured $34 million in state matching funds to replace the Physical Education Building Replacement Project-an exciting, student-centered development that exemplifies the mission of Measure P: to revitalize and modernize our cherished campus while preserving its excellence for future generations.
* In 2009, SBCC gained the status of Hispanic Serving Institution, which among many other benefits, made the college eligible to apply for federal grants geared toward strengthening institutional capacity and building programs to increase the success of Hispanic and other underrepresented students.
The Director of IT Applications and Systems reports directly to the Chief Technology Officer (CTO), and manages the entire lifecycle of the institution's software applications, including strategic planning, development, implementation, and ongoing support; provides leadership to align application strategy with institutional goals; coordinates and directs resources, related procurement functions, personnel and communications to meet District administrative and academic systems needs and assure smooth and efficient activities; leads and manages a team of designers, developers, and applications support personnel.
ESSENTIAL DUTIES:
Plan, organize, control and direct operations in support of district-wide initiatives involving information technology systems;
provide leadership for research, acquisition, development, design, operation, and implementation of enterprise software
applications.
Participate in the development of the District's Technology Plan that aligns with and directly supports the institution's academic
and administrative objectives, providing a multi-year software roadmap that ensures that application initiatives support the
strategic direction and vision.
Collaborate with senior leadership and key stakeholders to ensure applications meet academic and administrative needs.
Establish effective application governance structures for prioritization, funding, and software lifecycle management to ensure
that IT initiatives support institutional goals and that projects are prioritized based on their alignment with strategic objectives.
Communicate IT application initiatives clearly to stakeholders at all levels, translating technical concepts for non-technical
audiences; address and overcome resistance to change by effectively communicating the value of software technology,
providing support, and creating a culture of collaboration.
Oversee the assessment, evaluation, selection, design, development, implementation, integration, modernization, and
management of enterprise information systems including Student Information Systems (SIS), Learning Management Systems
(LMS), ERP and financial systems, CRM systems, and other platforms; ensure seamless integration of enterprise systems
through modern API strategies and middleware, reducing silos and improving data flow across academic and administrative
functions.
Build, motivate, lead, and evaluate the application and systems team, including design, development, and support personnel,
promoting communication, establishing shared goals, and fostering a culture of collaboration, innovation, and continuous
improvement.
Direct and oversee IT workforce planning and performance management; provide mentorship and technical guidance; establish standards and review staff performance; develop IT staff by coordinating staff training and development opportunities to maintain and upgrade technical skills.
Manage relationships with software vendors and partners, including evaluating proposals and technologies, reviewing and managing contracts, and ensuring smooth integration of third-party solutions.
Ensure the delivery of quality technology and support through effective needs assessment; interact with internal and external customers to define needs, evaluate operations, and implement improvements and enhancements.
Direct project planning and execution, including scope, timelines, resource allocation, and deliverables; use formal project management methodologies to ensure delivery on time and within budget.
Establish cybersecurity standards for applications to help ensure confidentiality, security, and integrity of systems and electronic information; ensure applications meet regulatory, accreditation, and institutional compliance.
Participate in the development and maintenance of business continuity and disaster recovery plans.
Promote modern software delivery practices, including automation, CI/CD, and security -as-code, to improve reliability, scalability, and time-to-delivery.
Drive continuous improvement through implementation of strategies and best practices to enhance the efficiency of support processes and increase user satisfaction.
Lead establishment of data governance frameworks to ensure data integrity, accessibility, and privacy.
Promote use of analytics and business intelligence tools to support student success, institutional effectiveness, and strategic decision-making; work with key stakeholders to ensure that mandated IT-related records and reports to external oversight agencies are prepared and/or transmitted accurately, appropriately and in a timely manner.
Explore emerging software technologies, assess their potential impact, and identify how to leverage them to drive innovation and growth in learning, research, and administrative functions.
Participate in the District Technology Committee; attend and conduct a variety of meetings; attend and participate in various technology committees, conferences, seminars and in-services.
OTHER DUTIES:
Perform other related duties as assigned.
Any combination equivalent to: bachelor's degree in computer science or related field and six years increasingly responsible experience in the development, design, operation, analysis, and maintenance of enterprise software including work with technology vendors and acquisition functions.
Demonstrated success leading enterprise software initiatives at scale, including staff leadership and vendor negotiations.
Sensitivity to and understanding of the diverse academic, socio-economic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of Community College Students.
DESIRABLE QUALIFICATIONS:
Master's degree from an accredited college or university.
Experience in an institution of higher education, preferably a community college.
Strong communication and technical skills. Have the capacity to mentor the team on a technical level while communicating across-departments. Strong product & project management.
Capacity to balance ERP constraints with innovation.
Experienced with programming languages.
Exposure or knowledge of an ERP, preferably Banner.
Experience in a higher education development environment.
Incorporates DEI into their approach to managing.
Student customer service focus.
Familiarity with Cloud Architectures.
Managing large budgets.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license.
WORKING HOURS:
Monday - Friday 8:30 am - 5:00 pm
Hours may vary, 40 hours per week, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.
SALARY INFORMATION:
The current salary schedule range for the Director - Information Technology Applications and Systems position is Salary Table 30, Range 160 $11,595.92 - $13,118.58 Nine step salary range continues to a maximum of $14,126.58. 40 hours per week, 12months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.
KNOWLEDGE OF:
Academic and Administrative Functions: A broad understanding of the academic, research, and administrative functions
of a college and how technology supports them.
Enterprise Resource Planning (ERP) Systems: In-depth knowledge of major ERP platforms used in higher ed and their various modules for finance, human resources, student information, and financial aid.
Database Management: Expertise in database management systems and a strong understanding of data governance,
data warehousing, and reporting tools.
Application Development Lifecycle: A comprehensive understanding of the entire lifecycle for enterprise application development, including formal systems analysis, structured design techniques, and support processes.
Software development methodologies (e.g., Agile, DevOps).
Data management and governance.
Emerging technologies, including data analytics, artificial intelligence, and cybersecurity.
Cloud Computing: Knowledge of cloud-based services and architecture, preferably within higher education.
System and application security best practices.
Applicable laws, codes, regulations, policies, and procedures.
Principles and practices of administration, supervision, and training.
Budget preparation and control.
ABILITY TO:
Plan, organize, control and direct operations and activities involved in the research, acquisition, development, design, operation, analysis, and maintenance of software applications.
Coordinate and direct resources, procurement functions, personnel and communications to meet the District's software and application needs and ensure smooth and efficient activities.
Supervise and evaluate the performance of assigned personnel.
Plan, prioritize, and manage multiple projects simultaneously, including large scale IT projects of a complex nature, synthesizing competing and conflicting needs and priorities into cohesive plans.
Estimate and assure adequate resources required for District technology needs and related projects.
Meet schedules and timelines.
Research, analyze and maintain current knowledge of new technologies to identify opportunities to enhance District operations and meet technology needs.
Analyze new technology initiatives to determine costs and benefits of implementation.
Communicate effectively both orally and in writing.
Interpret, apply and explain laws, codes, rules, regulations, policies and procedures.
Establish and maintain cooperative and effective working relationships with others.
Analyze situations accurately and adopt an effective course of action.
Work independently with little direction.
Plan and organize work.
Prepare comprehensive narrative and statistical reports.
Direct the maintenance of a variety of reports, records and files related to assigned activities.
Operate a computer and assigned office equipment.
ENVIRONMENT:
Office environment.
Frequent interruptions.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Sufficient physical ability and mobility to work in an office setting.
Sit for prolonged periods of time.
Occasionally stand, walk, stoop, bend, kneel, crouch, reach, and twist.
Lift, carry, push, and/or pull light to moderate amounts of weight.
Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Hear in the normal audio range with or without correction.
See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; operate assigned equipment and to observe and assess the demeanor of others.
GENERAL REQUIREMENTS (Upon Offer of Employment):
* The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
* The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
* Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
* Proof of college coursework or degrees indicated will be required of selected candidates.
* All offers of employment are subject to approval by the Board of Trustees.
BENEFITS:
* The District offers a cafeteria style plan in which employees are given a district allowance and may choose from a number of medical and dental plans. Life and income protection insurances are also available.
* Vacation days (based on assigned hours) are earned and accumulated on a monthly basis.
* Sick leave is earned at the rate of one day (based on the number of assigned hours) per month, and is accumulated from year to year.
* Holidays: 17 holidays per year.
* Credit Union: The Santa Barbara Teachers Federal Credit Union offers a variety of services.
* Retirement: Employees, who work 20 or more hours per week, are covered by the Public Employees Retirement System (PERS), Social Security, and Medicare.
APPLICATION PROCESS
Apply online at **************************************** We no longer accept paper applications. Assistance with the online application process is available by phone ************** ext. 2258 Monday-Friday: 8:00 a.m. - 4:00 p.m. Resumes are not accepted in lieu of SBCC online application. Online applications must be received by 11:59 p.m. on the closing date.
Accommodation for Applicants with Disabilities:
If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose. SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
* EQUAL OPPORTUNITY - TITLE IX EMPLOYER