American Vision Partners jobs in Casa Grande, AZ - 58 jobs

Job Description As a Clinical Research Assistant, you'll be responsible for completing the certified vision tasks for each study protocol they are assigned to, processing research referrals, printing and mailing informed consents to patients that have been referred to the research department. Responsibilities Adhere to study according to protocol guidelines. Reviews and comprehends each assigned protocol including study proceedings and timelines, inclusion and exclusion criteria, confidentiality and privacy protections. Be familiar and adhere to all federal drug administration, good clinical practice, and office of human subject research regulations and guidelines. Communicate with referring physician's offices in order to obtain data necessary to complete study requirements. Attendance of sponsor prequalification visits, monitor visits, study termination visits as applicable. Actively recruit and be involved in competitive enrollment. Assist physicians in data search and analysis for research studies. Always mark charge ticket with the type of study that the patient is enrolled in. Responds to data clarification requests in a timely manner. Maintains subject screening logs and protocol deviation logs. Maintains a spreadsheet tracking updates to database of all subjects referred to research. Completes documentation on each study visit that is used to track all study related activities so that time, effort and materials can be accounted for on a monthly basis. Works collaboratively with the other members of the clinical research team and the clinical and administrative support teams to ensure all protocols are followed and that there is timely documentation and submission of study data. Performed unmasked/masked roles as assigned. All other duties as assigned Qualifications Experience in back office Ophthalmology required (tester, OA, etc.) Ability to adhere to Good Clinical Practices, FDA, HIPPA, IRB regulation, and principal of research design Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Personable; empathetic with subject's needs and concerns Ability to maintain confidentiality and professionalism Flexible schedule working Monday-Friday Occasional travel to other RCA locations in Metro Valley

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Certified Registered Nurse Anesthetist (CRNA), you'll be responsible for providing anesthesia care in the operating suite and pre-operative area. Responsibilities Functions as a member of the operating room team Greets patients and visitors in a prompt, courteous and helpful manner Provides information and emotional support to patients and their families Formulates an appropriate and safe anesthetic care plan for each patient utilizing the history, physical, laboratory data, discussion with patient and any source of information that will aid in its development Provides anesthesia care utilizing one or more of the following techniques: peribulbar, retro-bulbar, topical, local infiltration, intravenous sedation and/or analgesia If appropriate, management of or assisting the physician and staff in the management of any clinical emergency in the surgery suite or eye clinic Participates in planning for peri-operative patient care with physicians and nursing staff Maintains accurate and complete records of each patient's anesthesia Alerts the team member responsible for restocking anesthesia supplies when items are needed Remains on the premises until the patient has been discharged from the recovery area of the ASC Qualifications Graduate of an accredited school of nursing and an accredited school of anesthesia Current Arizona RN License Current certification by the American Association of Nurse Anesthetists Current certification in Advanced Cardiac Life Support Thorough knowledge of the techniques of administering ophthalmic anesthesia 1+ years' experience and/or demonstrated skills in peri-orbital anesthesia Knowledge of intravenous sedation administration Excellent verbal and written communication skills Dedication to patient care Travel to other locations may be required- travel time and mileage are paid benefits! Benefits & Perks ABOUT THE BENEFITS: Immediate high volumes with competitive productivity incentives. Medical, Dental, and Vision Benefits. Physician led group of 200 providers in 5 states. Strong referral networks & support staff. State-of-the-art technology. Retirement and Equity buy-in options. Financial Assistance with Continuing Education, State License & DEA, Relocation, Medical Malpractice Coverage, and starting bonus. FOR MORE INFORMATION, please contact Brian O. Donovan, Sr. Physician Recruiter, at ************ (cell/text) or ****************************************.

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Clinical Research Photographer, you'll be responsible for daily patient care and clinical flow. You will be responsible for accurately photographing fluorescein angiograms, ICG, fundus photos and OCT's. Responsibilities Promptly and professionally assisting the doctor in patient care. Performing technical workups, patient interviews and special testing. Communicating with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc. Maintaining and cleaning all equipment being used. Report to manager if not in working condition. Attending required meetings. Efficiently and accurately interviews patients prior to photography testing to ensure awareness of any health or allergy restrictions. Demonstrates working knowledge of eye anatomy, disease, symptoms and ocular meds. Has a working understanding and accurately preforms the following B-Scans, fundus photos, fluorescein angiography, ICG, FAF and OCT's. Utilizes proper eye drop technique and sterility. Utilizes proper universal precaution procedures. Understands and follows procedures for procedural consents. Displays consistent professionalism. Is energetic and empathetic with patients. Consistently display positive rapport with fellow employees. Cooperates with supervisory staff and physicians. Demonstrates flexibility in job assignment. Takes pride and ownership in success and image of AVP. Demonstrates initiative in accomplishing practice goals. Conforms to all AVP policies and procedures including punctuality, attendance and dress codes Be sure that all equipment is clean and is in working order. Ensure there is sufficient fluorescein dye, and medical supplies for fluorescein angiograms. Secure the following information before filming: Are they in stereo? What is the pathology to be photographed? Determine Study Eye Maintain research photography protocol binders and resources. Photograph subjects as per the study protocol. Upload all research photos as per the study protocol and answer any queries that may arise. Complete GCP certification prior to working on any research protocols. Qualifications High School Diploma or GED Minimum 1 year experience ophthalmology Previous experience and/or having been trained on Optos California, Heidelberg Spectrails, OCT Cirrus, Visucam (equipment modalities) within ophthalmology and photography (retina ideal) Knowledge of medical instrumentation and its proper care and usage needed Tech savvy - heavy computer work with submissions of photos (MS Office - Word, Excel, Outlook proficiency Solid understanding of the OSHA blood-born pathogen requirements Solid understanding of ophthalmic practice and patient care Knowledge of medical instrumentation and its proper care and usage needed Ability to communicate with patients, co-workers and supervisor is critical Must be willing to help in all areas and understand the need for efficient use of time Ability to multitask Ability to work in a fast pace environment Maintaining patient confidentiality Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Surgery Assistant, your strong detail orientation and multi-tasking skills will be valuable in our fast-paced, high-volume environment. You'll assist the peri-operative team in ensuring that surgery proceeds smoothly on a day-to-day basis. Responsibilities Greets patients and visitors in a prompt, courteous and helpful manner Assists personnel in pre-op and post-op as directed by surgeon, anesthesia provider and/or nurse Disconnects patient from monitors in pre-op then move patient into surgery suite, hook patient up to monitors and oxygen Assists with operating room turnover and room closure Provides nourishment to patients as directed by the RN Assists nurse in pre-op with hooking up patient to monitors Performs tasks necessary to function as part of the patient care team and keep surgery flowing smoothly such as: making beds, emptying trash, putting away supplies, etc. Assists with prepping of the surgical site Makes pre- and post-operative patient phone calls as needed Stocks patient nourishment refrigerator Reports any malfunctioning equipment/instruments to supervisor Maintains infection control guidelines Performs any and all duties as assigned Qualifications High School Diploma or GED required Customer Service Experience One-year medical office and/or surgery experience preferred CPR certification Experience in Ophthalmology is a plus Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Flexible schedule Monday-Friday This is a Safety Sensitive position Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Job Description As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Credit Balance Specialist, you'll accurately review account credit balances to determine appropriate steps to resolve. You'll also review payment postings, adjustments, and charges to appropriately issue refunds. Responsibilities Accurately reviews outstanding insurance and patient credit balances to determine appropriate party to refund Responsibilities will include accurately posting payments, adjustments and refunds as necessary Reviews transactions (payments and adjustments) from various sources on a daily basis. Payments sources include Electronic Remittances, paper checks and EOB's, patients, collection agency, capitation plans, Care Credit and Patient Portal Adheres closely to the department's payment reconciliation process Prioritizes work to maximize turn-around time Meets or exceeds productivity standards in the completion of daily assignments and accurate production Maintain an error rate in accordance with departmental policy Makes changes to demographic information as necessary in order to produce a clean patient statement Answer and respond to external and internal phone calls in a timely manner Check and respond to emails in a timely and professional manner Performs all other assigned duties Qualifications High School diploma or equivalent 3+ years medical billing experience Ophthalmology background desired Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies Demonstrates computer literacy Well-organized with attention to detail Ability to read and understand oral and written instructions Excellent math skills Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients Professional customer service skills Has a desire and dedication to work with self-discipline Ability to maintain the Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Job Description The ASC (Surgery) Manager is a member of the operating room team and is responsible for providing a safe and efficient environment for the patient during the pre-, intra- and post-operative phases of the stay. This position coordinates, facilitates, and manages change efforts in the ASC while managing budgetary responsibilities. The ASC Manager promotes a favorable image of the facilities to staff, physicians, patients, and the public. Responsibilities Supervises the ASC team to include RNs, Scrub Technicians, Surgery Assistants, and Front Office Receptionists Encourages a team-oriented environment and follows company guidelines and policies Maintains personnel files, mentors, and coaches team to improve performance and enhance skills Manages budgetary responsibilities for surgery center Performs the duties of a peri-operative staff nurse Ensures facility environmental standards are met Maintains current knowledge of procedures as appropriate to the practice area and provides in-service education opportunities for new equipment and techniques Oversees inventory of supplies and medications Maintains logbooks with current information Performs quality assurance activities and conduct quarterly QA meetings Implements Life Safety guidelines and monitors compliance to Life Safety regulations including conducting quarterly fire drills Ensures all equipment is in working order Monitors vendor performance and reports via the QA process Performs additional duties as assigned Qualifications Graduate of an accredited school of Nursing required Bachelor of Science in Nursing (BSN) preferred Current RN License in Arizona BCLS and ACLS certifications 3+ years of management experience Previous experience working in an Ambulatory Surgery Center (ASC) Strong financial aptitude and computer skills Ability to lead a team by demonstrating a positive attitude, openness to change, willingness to help, and respect for others and their ideas Excellent verbal and written communication skills Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Ability to maintain a high level of confidentiality and professionalism Flexible schedule Monday through Friday

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Call Center Supervisor, you'll be actively engaged with our Scheduling Specialist for all brands. Helping to assist our Call Center Management team train and coach Scheduling Specialists to hit goals and set expectations. A Call Center Supervisor plays a key role in effectively and compassionately guiding Scheduling Specialists towards assisting patients with scheduling appointments. This role will be key in helping to create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success for this new and exciting role of a Call Center Supervisor. Responsibilities In a call center environment, display the ability to coach, train and assist all employees and departments within AVP. Use professional communication etiquette, while assisting with the daily business needs that will arise on the call center floor. Minimum goal achievement based on monthly review of various metrics and expected requirements that will be tied to coaching opportunities (Incentive eligible) Works with call center management team to assist with reporting on a timely basis to help support performance goals. Focused and open to learning new skills to take on various roles based on business need. Including, but not limited to: Cross train in ALL brands, Outbound campaign, etc. Inbound and/or Outbound Agent back-up, willing to take calls when deemed needed by Management and/or business need. Qualifications High School diploma or equivalent. Past Management or leadership roles a plus. Training and/or teaching experience helpful, but not a requirement. Ability to navigate custom computer software and internal systems with high proficiency Detail oriented, reliable with the ability to multi-task and be a team player Excellent verbal and written communication skills; with the ability to engage and train coworkers with effectiveness. Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism. Must not be on any active Written or Final Warnings to apply Must be Full time and in current role for at least 6 months Past Attendance review will be taken into consideration, as this role requires reliability Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Company Intro Barnet Dulaney Perkins Eye Center has an amazing opportunity for a motivated BC/BE fellowship-trained Retina Surgeon to join a collegial team in Phoenix. The team includes 12 Surgeons, 14 optometrists, and dedicated technicians, scribes, and front office staff. Overview ABOUT THE PRACTICE: Voted #1 Eye Care Center in Arizona from 2013-2021, Barnet Dulaney Perkins Eye Center has been providing world-class eye care in Arizona for more than 35 years and has been voted the Best Eye Care Center in Ranking Arizona for six consecutive years. We have 10+ locations in the Valley including clinics & ASCs in Scottsdale, Mesa, Goodyear, and Chandler. ABOUT THE LOCATION: Phoenix is a gem of the southwest, rich with things to do, places to see, and of course, mountains to hike. Phoenicians are spoiled with all four major professional sports teams, plus famed sporting events like the Fiesta Bowl, the Phoenix Open, and Cactus League Spring Training. When things heat up in the summer, locals cool off by floating down the Salt River, boating on one of six valley lakes, or staycationing by the pool at more than 175 resorts. So, whether you're here for the bustling nightlife of Tempe, the sophistication & shopping of Scottsdale, or simply for the striking desert scenery, Phoenix is certain to be big hit to all! Benefits & Perks ABOUT THE BENEFITS: Immediate high volumes with competitive productivity incentives. Medical, Dental, and Vision Benefits. Physician led group of 200 providers in 5 states. Strong referral networks & support staff. State-of-the-art technology. Retirement and Equity buy-in options. Financial Assistance with Continuing Education, State License & DEA, Relocation, Medical Malpractice Coverage, and starting bonus. FOR MORE INFORMATION, please contact Brian O. Donovan, Sr. Physician Recruiter, at ************ (cell/text) or ****************************************.

Job Description The Premium Services Director will manage and drive department growth and P&L optimization for AVP's Premium Service lines including Premium Cataract, Refractive, and additional services. The position oversees the department's management teams, Surgery Counselors, and Premium Service Team Leads. Responsible for directing and growing the departments by deploying marketing, patient education and workflow improvements to optimize patient capture and physician engagement. Responsibilities Develop, manage and measure department budgets, goals, and metrics Maintaining open communication with direct team members and Managers. Assist in streamlining processes and training to improve patient education and satisfaction Work with Premium Services Training Managers (PSTM) to develop, refine, and properly deploy patient education content Assist the training team with updates to the Surgery Counselor Training Manual with respect to processes, workflows, and policies Review Advanced Technology KPI's and metric trends with Managers and Executive leadership Work with Managers to assist those employees or locations falling below assigned targets while developing specific improvement plans as necessary Optimize surgical workflows to reduce redundancies and streamline clinic to ASC handoff Identify and leverage technology platforms to improve patient engagement and education to improve in-lane efficiencies and maximize provider time Develop and deploy best-in-class counselor to patient engagement techniques to maximize patient understanding to optimize capture rate Maximize vendor resources and relationships to improve technology offerings and internal education materials Develop lead management protocols and process to maximize marketing and outreach investments Work directly with internal provider base to further expand Premium Services knowledge and alignment Develop and enhance consistent counselor training process and protocols Maximize patient estimation collections while improving current transaction workflows via technology Work closely with FP&A team on reports and metrics tracking Encourage a team-oriented environment supporting the AVP Mission, Vision and Core Values Understand macro and micro economic trends to effectively price and expand service lines Perform any and all duties assigned Qualifications Ophthalmology management experience desired Knowledge and experience with Nextgen EHR/EPM systems a plus Previous supervisory and/or leadership experience preferred Adhere to Good Clinical Practices with an understanding of healthcare compliance Ability to make decisions within established protocols and with minimal supervision Strong written and verbal communication skills Ability to problem solve and make decisions Organizational and analytical skills with attention-to-detail Excellent customer service attitude/behavior Excellent communication skills Able to work in a fast-paced environment Must be willing to travel to all locations Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Ability to maintain confidentiality Strong self-motivation skills and ability to be a “self-starter,” coupled with the capability to work as a team player, as well as independently, while simultaneously managing a variety of clinical teams Ability to meet and satisfy flexible, dynamic work schedules

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As an LDO, customer service is priority one! You'll assist patients with selecting and ordering eyewear, adjustments and fittings, and educating on proper eyeglass and contact lens care. Your initiative and organizational skills will keep us running at top performance, while your enthusiasm and knowledge will provide an exceptional patient experience. Responsibilities Interprets prescription and helps patients choose appropriate eyewear, consulting with prescribing physicians as appropriate Takes optical measurements necessary for eyewear preparation Orders eyewear from laboratory based on prescription and patient preference Performs quality inspection of lenses and frames Adjusts eyewear to patient using appropriate tools and instruct on cleaning and handling Makes any necessary repairs using appropriate parts and tools Maintains equipment and inventory of supplies Qualifications High school diploma or GED required; Bachelor's degree preferred Previous optical experience required Licensed Dispensing Optician (LDO) required ABO and NCLE required, state licensed preferred or will be required within 6 months of hire Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Strong computer skills, including Word and Excel Flexible schedule working Monday-Friday Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Job Description As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience. Responsibilities Greeting patients and visitors warmly in person or by telephone Checking patients in and out Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments Reviewing all paperwork with patients; consents for procedures Verifying insurance and collecting payments Maintaining patient medical records Qualifications High School Diploma or GED required Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Medical Front Desk experience preferred Flexible schedule Dedicated to creating a quality patient experience

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As an Ophthalmic Assistant, you'll be responsible for preparing the patient for the exam with the doctor. You'll gather important medical information from the patient, perform preliminary tests, and gather measurements while providing highest quality of care and an exceptional patient experience. Responsibilities Welcomes patients and visitors with a positive, warm disposition Keeps doctors' rooms filled to ensure clinic patient flow Obtains patient histories through intake assessments, making note of findings in EHR Performs visual acuity, auto-refraction, manual and automated lensometry, Goldmann and Tonopen tonometry tests and keratometry on patients Checks pupils, extra-ocular muscles, confrontational fields and inserts eye drops for dilation Runs diagnostic tests such as Immersion A-scan, OCTs and Visual Fields Administers color vision, depth perception and Schirmer's tear testing as needed Assists in minor office procedures (lasers, excisions, etc.) Educates patients on ophthalmic conditions and consent for procedures and surgery Maintains exam rooms, including cleaning/sterilization as necessary Qualifications High School Diploma or GED required At least 1-year of experience in Ophthalmology preferred COA, COT is a plus Detail oriented; reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Flexible schedule working Monday-Friday Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview The Patient Accounts Receivable (A/R) Manager oversees the daily operations of the Patient A/R team, with a primary focus on managing the inbound call center. This role is responsible for directing and coordinating all activities related to the revenue cycle to optimize cash flow, enhance the patient and physician experience, and maintain strong customer relationships. The Manager provides leadership and guidance to the Patient A/R team, supported by supervisory staff, to ensure efficient processes and timely resolution of outstanding accounts. Responsibilities Minimum of five (5) years of progressive leadership experience within a healthcare revenue cycle department, preferably in patient accounts or A/R management Proven leadership abilities with a demonstrated track record of motivating and developing teams through a positive and supportive management style Experience leading teams in a high-volume call center environment, with demonstrated success in meeting service and performance goals Strong analytical skills with experience managing to key performance indicators (KPIs), including regular reporting, performance tracking, and coaching teams to achieve metric-driven results Advanced proficiency in Microsoft Excel (including pivot tables and advanced formulas), as well as PowerPoint, Word, and Outlook Experience working with NextGen practice management software preferred High school diploma or GED required; Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred Qualifications Thorough knowledge of CMS and payer guidelines: Strong understanding of CMS regulations, contracted insurance requirements, and medical coding policies Tech-savvy and adaptable: Demonstrated computer literacy with the ability to quickly learn new systems and tools Highly organized: Strong attention to detail with excellent time management and prioritization skills Strong communication skills: Able to read, interpret, and follow both written and verbal instructions accurately Analytical and numbers-driven: Excellent math and problem-solving skills to support accurate account management and reconciliation Collaborative mindset: Proven ability to build and maintain positive, professional relationships with team members, clinic staff, payers, and patients Exceptional customer service: Demonstrates professionalism, empathy, and clarity in all patient and partner interactions Self-motivated and disciplined: Shows initiative and commitment to high-quality work with minimal supervision Commitment to confidentiality: Adheres to all HIPAA regulations and maintains the highest level of discretion in handling patient information Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Junior Clinical Research Coordinator, you are responsible for assisting with the management and coordination of all aspects of conducting clinical trials within s RII, surgery centers, both clinically and administrative/regulatory. Responsibilities Acts as a representative of clinical research and as liaison between investigators, other study staff, primary care providers, IRB and sponsor. Screens, consents, enrolls and follows study subjects ensuring protocol compliance and close monitoring while subjects are on study utilizing Research Nurses' oversight for help with clinical decision making. Responsible for all data and source documentation, and adverse experience reporting Responsible for following departmental policies Responsible and for assuring proper billing for research subjects. Assures that charges for tests and treatments are appropriately communicated and processed. Assists as needed in preparing study for submission to IRB and ensures all regulatory documents are completed. Attends study-related meetings as appropriate. Travels between RCA research offices as needed for patient and business needs. Develops screening/enrollment/follow up mechanisms. Ensure adherence to protocol requirements. Schedules and performs patient procedures, assessments, evaluations and testing as required by the protocol, including but not limited to blood sample collection, processing and shipping, ECG, vital signs, etc., as applicable. Organizational maintenance of all aspects of the trial, including but not limited to timeliness in completing CRFs, reporting adverse events, managing caseload and study files. Responsible for quality data entry into sponsor's database (electronic data capture systems or paper CRFs) and query resolution. Ensures proper study drug administration, compliance and accountability, including receipt and , storage and dispensing. Ensures patient safety and ensures coordination of patient care as needed. Assists with maintenance of regulatory documents, IRB reporting and submissions of amendments, renewals, etc. Assists with study initiation visits, monitoring visits, closeout visits and audit visit, ensuring all study documentation and study issues are addressed. Communicates regularly with the Manager of Clinical Research at RII and Principal Investigators about study related issues. Ensures compliance with department standards and all federal regulations and international guidelines of good clinical practice. Maintain job related certifications (IATA, Human subjects, subjects' protection training, GCP, and protocol specific required training). Active in acquiring professional growth by obtaining CRC certification when eligible and joining a professional association such as SOCRA or ACRP. Performs other duties and responsibilities as required. Promotes a positive work environment and works to be an integral member of the team Encourage a team-oriented environment supporting the AVP Mission, Vision and Core Values. Participate in on-going training and continuing education. Show respect and deal appropriately with co-workers, patients, and visitors. Perform any and all duties assigned. Qualifications Associate or Bachelor's Degree or working toward one Clinical experience in Retina or other optical care Prior research experience Current IATA, Human Subjects' protection training or GCP training highly desirable Certificates, Licenses, Registrations: Specialty certification such as CCRC preferred Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Job Description As an Insurance A/R Specialist, you'll collect payments for an assigned segment of the insurance accounts receivable and performs insurance follow up duties in accordance with established federal and state regulations. You'll also appeal claim denials as necessary and appropriate. Responsibilities Follows-up with insurance companies and ensures claims are paid/processed Services each account in priority of importance and independently billing accounts with understanding of all applicable insurance and/or CMS regulations Resubmits insurance claims that have received no response or are not on file, in a timely manner according to each insurance's contracted filing limits Reviews and appeals unpaid and denied claims, includes analysis of coding that assures proper billing Makes changes to demographic information as necessary in order to produce a clean claim Researches and prepares insurance credits for refund approval Maintains an error rate in accordance with departmental policy Performs all other assigned duties Please note this role is onsite Monday-Friday Qualifications High School diploma or equivalent 2 years medical billing experience Ophthalmology background desired Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies Demonstrates computer literacy Well-organized with attention to detail Ability to read and understand oral and written instructions Excellent math skills Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients Professional customer service skills Has a desire and dedication to work with self-discipline

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Clinical Research Assistant, you'll be responsible for completing the certified vision tasks for each study protocol they are assigned to, processing research referrals, printing and mailing informed consents to patients that have been referred to the research department. Responsibilities Adhere to study according to protocol guidelines. Reviews and comprehends each assigned protocol including study proceedings and timelines, inclusion and exclusion criteria, confidentiality and privacy protections. Be familiar and adhere to all federal drug administration, good clinical practice, and office of human subject research regulations and guidelines. Communicate with referring physician's offices in order to obtain data necessary to complete study requirements. Attendance of sponsor prequalification visits, monitor visits, study termination visits as applicable. Actively recruit and be involved in competitive enrollment. Assist physicians in data search and analysis for research studies. Always mark charge ticket with the type of study that the patient is enrolled in. Responds to data clarification requests in a timely manner. Maintains subject screening logs and protocol deviation logs. Maintains a spreadsheet tracking updates to database of all subjects referred to research. Completes documentation on each study visit that is used to track all study related activities so that time, effort and materials can be accounted for on a monthly basis. Works collaboratively with the other members of the clinical research team and the clinical and administrative support teams to ensure all protocols are followed and that there is timely documentation and submission of study data. Performed unmasked/masked roles as assigned. All other duties as assigned Qualifications Experience in back office Ophthalmology required (tester, OA, etc.) Ability to adhere to Good Clinical Practices, FDA, HIPPA, IRB regulation, and principal of research design Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills Personable; empathetic with subject's needs and concerns Ability to maintain confidentiality and professionalism Flexible schedule working Monday-Friday Occasional travel to other RCA locations in Metro Valley Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Clinical Research Photographer, you'll be responsible for daily patient care and clinical flow. You will be responsible for accurately photographing fluorescein angiograms, ICG, fundus photos and OCT's. Responsibilities Promptly and professionally assisting the doctor in patient care. Performing technical workups, patient interviews and special testing. Communicating with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc. Maintaining and cleaning all equipment being used. Report to manager if not in working condition. Attending required meetings. Efficiently and accurately interviews patients prior to photography testing to ensure awareness of any health or allergy restrictions. Demonstrates working knowledge of eye anatomy, disease, symptoms and ocular meds. Has a working understanding and accurately preforms the following B-Scans, fundus photos, fluorescein angiography, ICG, FAF and OCT's. Utilizes proper eye drop technique and sterility. Utilizes proper universal precaution procedures. Understands and follows procedures for procedural consents. Displays consistent professionalism. Is energetic and empathetic with patients. Consistently display positive rapport with fellow employees. Cooperates with supervisory staff and physicians. Demonstrates flexibility in job assignment. Takes pride and ownership in success and image of AVP. Demonstrates initiative in accomplishing practice goals. Conforms to all AVP policies and procedures including punctuality, attendance and dress codes Be sure that all equipment is clean and is in working order. Ensure there is sufficient fluorescein dye, and medical supplies for fluorescein angiograms. Secure the following information before filming: Are they in stereo? What is the pathology to be photographed? Determine Study Eye Maintain research photography protocol binders and resources. Photograph subjects as per the study protocol. Upload all research photos as per the study protocol and answer any queries that may arise. Complete GCP certification prior to working on any research protocols. Qualifications High School Diploma or GED Minimum 1 year experience ophthalmology Previous experience and/or having been trained on Optos California, Heidelberg Spectrails, OCT Cirrus, Visucam (equipment modalities) within ophthalmology and photography (retina ideal) Knowledge of medical instrumentation and its proper care and usage needed Tech savvy - heavy computer work with submissions of photos (MS Office - Word, Excel, Outlook proficiency Solid understanding of the OSHA blood-born pathogen requirements Solid understanding of ophthalmic practice and patient care Knowledge of medical instrumentation and its proper care and usage needed Ability to communicate with patients, co-workers and supervisor is critical Must be willing to help in all areas and understand the need for efficient use of time Ability to multitask Ability to work in a fast pace environment Maintaining patient confidentiality Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Job Description As a Credit Balance Specialist, you'll accurately review account credit balances to determine appropriate steps to resolve. You'll also review payment postings, adjustments, and charges to appropriately issue refunds. Responsibilities Accurately reviews outstanding insurance and patient credit balances to determine appropriate party to refund Responsibilities will include accurately posting payments, adjustments and refunds as necessary Reviews transactions (payments and adjustments) from various sources on a daily basis. Payments sources include Electronic Remittances, paper checks and EOB's, patients, collection agency, capitation plans, Care Credit and Patient Portal Adheres closely to the department's payment reconciliation process Prioritizes work to maximize turn-around time Meets or exceeds productivity standards in the completion of daily assignments and accurate production Maintain an error rate in accordance with departmental policy Makes changes to demographic information as necessary in order to produce a clean patient statement Answer and respond to external and internal phone calls in a timely manner Check and respond to emails in a timely and professional manner Performs all other assigned duties Qualifications High School diploma or equivalent 3+ years medical billing experience Ophthalmology background desired Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies Demonstrates computer literacy Well-organized with attention to detail Ability to read and understand oral and written instructions Excellent math skills Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients Professional customer service skills Has a desire and dedication to work with self-discipline Ability to maintain the