Customer Service Representative (Bilingual)
Amerihealth Caritas job in Charleston, SC
Under the direct supervision of Operation Supervisors, the Customer Service Representative is responsible for supporting a diverse membership community and their providers as well as other customers in a timely manner. This includes inbound and outbound engagement with members and/or providers via phone calls or correspondence regarding benefits, eligibility, or customer issues.
Must be **bilingual (English/Spanish)** and demonstrate the ability to perform the responsibilities of the position in either English or Spanish language.
**Responsibilities:**
+ Conduct Welcome Calls to new members and perform Health Assessment Surveys as needed.
+ Provide member education and assists members with Primary Care Physician (PCP) selection and assignments.
+ Assist with access to care and wellness programs.
+ Demonstrate passion for providing superior customer service to our members and continually seek to understand the needs of those we serve.
+ Follow internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.
+ Create accurate and timely documentation concerning all inquiries taken in accordance with established protocols to ensure resolution is provided and presented in a clear and accurate manner.
+ Present and project a positive image of the company in and out of the office to fellow associates, members, providers and the community by being courteous, helpful, energetic, respectful and polite.
+ Strive to resolve an inquiry on first contact while ensuring that the inquiries have been addressed to the customer's satisfaction by using all resources in an efficient and timely manner.
+ Provide feedback and/or solutions to supervisor to ensure continuous process improvement and provide better customer experience.
+ Create and support an environment which fosters teamwork, cooperation, respect and diversity.
+ Maintain an awareness of all product knowledge information.
+ Able to respond positively to support change within the department and the company.
+ Routinely meet or exceed contact center key performance indicators.
+ Perform other duties as assigned.
**Scheduling / Shift:** This full-time role operates within our core operational hours of 8 AM to 8 PM, Monday through Saturday. The ideal candidate will be flexible to work shifts within this timeframe, including weekends. Shift start times: 8:30AM, 9:30AM, or 11:30AM.
**Education & Experience requirements:**
+ High School Diploma or GED.
+ 1-year of prior customer service experience.
+ Experience in the healthcare or managed care industry is preferred but required.
+ Proficiency in PC applications within a Microsoft Windows environment.
+ Demonstrated verbal and written communication skills combined with listening and problem-solving ability to identify needs, seek solutions and resolve customers' concerns.
+ Ability to work well in a team environment and willingness to learn and adopt customer service methods and practices.
**Our Comprehensive Benefits Package**
Flexible work solutions including hybrid work schedules, competitive pay, paid time off including holidays and volunteer events, health insurance coverage for you and your dependents, 401(k), tuition reimbursement, and more.
**Your career starts now. We are looking for the next generation of health care leaders.**
At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact on the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear from you.
Headquarters in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
As a company, we support internal diversity through:
Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.
Community Educator
Amerihealth Caritas Health Plan job in Beaufort, SC
Under the supervision of the Supervisor, Community Outreach, the Community Educator promotes The Health Plan's programs throughout the state via site visits and participation in community events. They will identify and direct potential Medicaid and uninsured candidates appropriately to The Plan's programs. They will develop, implement and manage community event opportunities and coordinate these activities with the Community Education staff. They will educate potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment.
Work Arrangement
* Community facing
* Travel required throughout Low Country South Carolina including: Calhoun, Orangeburg, Bamberg, Dorchester, Berkely, Allendale, Colleton, Charleston, Hampton, Jasper and Beufort counties.
Responsibilities
* Presents and explains program benefits to potential members
* Develops, implements and manages community outreach opportunities and activities ensuring that the activity is staffed and supplied adequately
* Works with various community agencies to coordinate meetings and activities that will allow the company to establish a relationship within assigned service areas
* Supports member retention and assists auto enrollees with the selection of primary care physicians, explains program benefits and assists in follow-up to Member Services for members with concerns
* Establishes and maintains professional relationships at scheduled sites and at community events
* Maintains proper appearance relative to the setup of materials and tables at community sites and events
* Adheres to flexible scheduling to include weekends, evenings and special events
* Seeks out and identifies opportunities within the community for site setup and event participation
* Keeps abreast of current market changes and competitor activities, and informs management of activities that may affect member enrollment
* Maintains and follows proper protocol for encounter forms, daily log submissions and other back office responsibilities
* Maintains and submits all paperwork requirements accurately and within proper time lines
* Coordinates and implements face-to-face education and outreach sessions/workshops for members and potential members based on referrals from various departments
* Conducts orientations on ACFC and other educational presentations to organizations, members and potential members as needed
Education/ Experience:
* High School/GED required.
* Associate's Degree preferred.
* 1 to 3 years experience in sales, service, support or community-based marketing preferred.
Other Considerations:
* Reliable transportation and automobile insurance required.
* Must reside in South Carolina's Upstate region.
* Flexible schedule, nights and weekends required to attend community events.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
Your career starts now. We're looking for the next generation of health care leaders.
At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at ***************************
Financial Representative Trainee (Sales) -Bloomington, MN
Bloomington, MN job
Are you driven, self-motivated, and eager to jumpstart your career in the financial services industry? We're seeking passionate individuals to join our Accelerator Program, a dynamic trainee experience designed to set you up for long-term success. As a Financial Representative Trainee, you'll embark on a comprehensive program that equips you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice. Through a combination of self-study, hands-on projects, and experienced mentorship, you'll receive the training and support you need to run your own business and build a rewarding career.
WHAT WE CAN OFFER YOU:
Step into a career with earnings from $36,000-$75,000 in your first year, plus uncapped incentives once you complete training - where your effort determines your earnings!
$1000 bonus after successful completion of trainee period and promotion to a Financial Representative.
An education-based Accelerator Program designed to successfully transition you to an independent Financial Advisor.
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
You'll participate in a comprehensive program to develop the skills required to provide holistic financial advice to clients. You will actively contribute to classroom discussion, participate in goal setting sessions and progress evaluation meetings.
You'll gain valuable direct sales experience in marketing Individual Insurance products to clients and pass a sales process competency test.
You'll cultivate and sustain prospecting skills such as research, targeting, networking, communication and more through use of personal networks, community events, and social media.
You'll acquire an in-depth understanding of our product offerings, demonstrating expertise in their features and benefits.
You'll oversee completion of content, proposals and paperwork flow throughout the field and Home Office, ensuring a seamless application and underwriting process.
WHAT YOU'LL BRING:
Successfully meet all trainee program requirements, gaining the skills and knowledge needed to excel.
Obtain the required insurance licenses prior to starting the job, with up to two attempts allowed for the Life and Health exam.
Pass the CRD/FINRA background check at hire and ongoing, with securities licensing required within 24 months of entry into the program.
Be highly self-motivated and results-oriented, working both independently and as part of a team.
Be able to travel up to 50% of the time, hold and maintain a valid U.S. driver's license, and have access to reliable transportation for meetings and appointments.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
PREFERRED:
Knowledge of the Insurance/Financial Services industry, products and marketing practices.
Bachelor's degree or equivalent preferred but not required.
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
After applying, for inquiries about your application or the hiring process please email our Talent Acquisition area at *************************.
Fair Chance Notices
Personal Injury Claims Examiner
Marlton, NJ job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Personal Injury Protection Claims Examiner - Marlton, NJ
Salary: $27.47 per hour / $55,350 annually
What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. We are looking for Personal Injury Protection (PIP) Claims Examiners in our Marlton, NJ office to deliver our promise to be there and assist our customers throughout the often complicated medical aspects of auto insurance claims. We're seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.
As a PIP Claims Examiner, you will investigate medical necessity and determine casualty. You will consult with involved parties, secure medical information and review insurance contracts, associated reports and billing documentation. We will rely on you to evaluate the validity of personal injury insurance claims and monitor case files over the course of treatment.
This job is a great fit for people who are continuous life learners, as PIP Claims Examiners are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.
Bring your passion for helping others and a desire to make impact and start a rewarding career with GEICO today!
Qualifications & Skills:
Bachelor's degree preferred
Prior insurance claims experience preferred, but not required
Personal injury, bodily injury or workers' compensation experience preferred
Solid analytical, customer service and multi-tasking skills
Strong attention to detail, time management and decision-making skills
#geico200
Annual Salary
$27.47 - $42.73
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyOperations Supervisor/Leader
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Leader / Supervisor to join our management team. This role offers the opportunity to lead and develop associates in our growing Sales organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you!
Success in this role is built on the foundation of GEICO's core leadership behaviors:
Ownership: You take responsibility for outcomes in all scenarios.
Adaptability: You navigate dynamic environments with creativity and resilience.
Leading People: You empower individuals and teams to achieve their best.
Collaboration: You build and strengthen partnerships across organizational lines.
Driving Value: You use data-driven insights to align actions with strategic goals.
What You'll Do:
Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust.
Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims.
Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations.
Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.
Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.
Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience.
Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.
What We're Looking For:
Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required).
Experience successfully managing teams in insurance, financial services, call center, retail or other industries.
Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required).
Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment.
Strong results orientation, with a history of meeting or exceeding performance goals.
Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations.
Ability to analyze data and metrics to inform decision-making and improve customer outcomes.
Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence.
Why Join GEICO?
Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.
Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.
Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
Licensing and continuing education at no cost to you.
Leadership development programs and hundreds of eLearning courses to enhance your skills.
Additional Perks:
Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
Increased Earnings Potential:
Pay Transparency: The starting salary for this position is between $60,270 and $115,825 annually.
Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers.
#geico300
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyPersonal Injury Examiner
Lakeland, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Personal Injury Protection Claims Examiner - Lakeland, FL
Salary: $23.41-$29.41 per hour
What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. We are looking for Personal Injury Protection (PIP) Claims Examiners in our Lakeland, FL office to deliver our promise to be there and assist our customers throughout the often complicated medical aspects of auto insurance claims. We're seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.
As a PIP Claims Examiner, you will investigate medical necessity and determine casualty. You will consult with involved parties, secure medical information and review insurance contracts, associated reports and billing documentation. We will rely on you to evaluate the validity of personal injury insurance claims and monitor case files over the course of treatment.
This job is a great fit for people who are continuous life learners, as PIP Claims Examiners are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.
Bring your passion for helping others and a desire to make impact and start a rewarding career with GEICO today!
Qualifications & Skills:
Bachelor's degree preferred
Prior insurance claims experience preferred, but not required
Personal injury, bodily injury or workers' compensation experience preferred
Solid analytical, customer service and multi-tasking skills
Strong attention to detail, time management and decision-making skills
#geico200
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyProject Management Testing Coordinator
Burlington, NC job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Test TAPSYS/New system updates for Underwriting Department, Account Services, Endorsements, Compliance and Breakdown in development environments and re-test subset in production environment post release, to ensure modifications work properly.
2. Test and approve new policy forms and carrier implementation for new carriers and states in TAPSYS for Policy Issuance in a development environment and re-test subset in production environment post release, to ensure modifications work properly.
3. Test Policy Output to ensure carrier and state compliance once pushed to production.
4. Act as liaison for Business Unit and IT Department for Testing/Implementation.
5. Correspond with third party vendors for set-up, testing and release of future policy issuance systems.
6. Work with Business Analyst on Docucorp/Formsmaker/VPI/Carrier Issuance System changes and releases (including testing and implementation).
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's Degree or Equivalent Work Experience
2. Three years of insurance experience
3. Property & Casualty Licensing
4. Substantial knowledge of insurance processes, TAPCO carriers and statutory regulations
5. Ability to plan, organize and manage multiple priorities
6. Ability to work under time constraints and meet deadlines
7. Ability to review information, make decisions, and manage time effectively with minimal to no supervision
8. Working knowledge of TAPSYS system and Microsoft Office software
9. Ability to operate a Computer, calculator, multi-line phone, scanner, copier, and other office equipment
10. Ability to adhere to all organizational policies and procedures
Preferred Qualifications:
1. Previous Underwriting, Policy Issuance and/or Auditing Experience
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Business Insurance Division Manager
Marlton, NJ job
*We're Hiring: Business Insurance Division Manager*
We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division.
This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies.
What You'll Do:
Lead, coach, and develop a high-performing insurance team
Oversee staffing, onboarding, performance reviews, and employee development
Manage division policies, workflows, and annual goals
Maintain strong carrier relationships and stay ahead of industry changes
Partner with senior leadership on strategic initiatives and special projects
What We're Looking For:
3-5 years of insurance experience (Preferred)
Active NJ Property & Casualty Producer License (Required)
Must maintain a valid Driver's License and auto liability insurance (Required)
Proven leadership, communication, and problem-solving skills
Strong commitment to confidentiality and data privacy
Why Join HIG?
Work-Life Balance - Hybrid Schedule
Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire)
Flexible Spending Account
Generous PTO (Personal Time Off) and VTO (Volunteer Time Off)
401K - Matching
Mentorship and Career Growth
Wellness Reimbursement Program
Tuition Reimbursement Program
If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************
Executive Assistant to EVP of Sales and Marketing
Tampa, FL job
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at ************************
Complete a broad variety of administrative tasks for the EVP of Sales and Marketing including:
managing an extremely active calendar of appointments;
completing expense reports;
composing and preparing correspondence that is sometimes confidential;
arranging complex and detailed travel plans, itineraries, and agendas; and
compiling documents for travel-related meetings.
Plan, coordinate, and ensure the executives' schedules are followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the executives' time and offices.
Plan and manage logistics for agent trips and events.
Research, prioritize, and follow up on incoming issues and concerns addressed to the executives, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.
Provide a bridge for smooth communication between the executives' offices and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
Work closely and effectively with the executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping them updated.
Provide leadership to build relationships crucial to the success of the organization, and manage a variety of special projects, some of which may have organizational impact.
Successfully complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks.
Prioritize conflicting needs; handle matters expeditiously and proactively; and follows through on projects to successful completion, often with deadline pressures.
Education: High School Diploma minimum requirement; Bachelor's degree or equivalent education experience preferred.
Experience: Minimum of five (5) years of experience supporting executives (VP and above).
Skills: Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners. Expert level written and verbal communication skills. Demonstrated proactive approaches to problem-solving with strong decision-making. Must possess strong business-savvy skills in being able to prepare PowerPoint presentations for agents and external parties.
Field Calibration Technician (PMEL/Metrology - AC/DC Low Frequency)
Lititz, PA job
Field Calibration Technician (PMEL / Metrology - AC/DC Low Frequency)
Job Type: Full-Time | Pay: Competitive, Based on Experience
About Us
Garber Metrology is a trusted, family-owned calibration leader serving the Mid-Atlantic Region since 1975.
We are ISO 9001:2015 Registered and ISO/IEC 17025 & ANSI/NCSL Z540-1994 Accredited (ANAB), providing calibration services across dimensional, mechanical, electromagnetic (DC/low frequency), and thermodynamic disciplines.
Our customers include some of the largest and most innovative companies in the world across manufacturing, electronics, pharmaceutical, and government sectors.
The Opportunity
We're looking for an experienced Field Calibration Technician (PMEL or Technical School Equivalent) with strong AC/DC Low Frequency and Metrology experience.
You'll work independently from home with a company vehicle, servicing customer sites throughout the region. Most travel is local with less than 25% overnight stays (per diem provided).
If you value precision, professionalism, and autonomy, this is the career move for you.
Key Responsibilities
Perform calibration and testing of a wide range of electronic and mechanical instruments
Utilize specialized calibration software for documentation and traceability
Troubleshoot and resolve calibration issues
Provide exceptional customer service in the field
Maintain compliance with ISO/IEC 17025 standards
What You'll Bring
2+ years' experience in metrology or PMEL calibration
Proficiency with AC/DC Low Frequency instrumentation
Strong attention to detail and critical thinking skills
Excellent customer communication and technical documentation ability
Clean driving record and valid driver's license
Why Join Garber Metrology
We invest in our people and reward performance:
✅ Health Insurance with company contribution
✅ Company-paid Dental, Vision & Life Insurance
✅ 401(k) with 30% company match on 10% contribution
✅ Profit Sharing & Year-End Bonuses
✅ Paid Time Off (PTO)
✅ Company vehicle, laptop, and phone
✅ Professional development & training
✅ Relocation assistance available
Schedule
Monday-Friday (8-10 hour shifts)
Overtime or weekends only as needed
Ready to Advance Your Career?
Join a company where your expertise matters and your contributions are valued.
Apply today and become part of a respected calibration team that's been setting the standard for precision since 1975. ***********************
Risk Manager
West Palm Beach, FL job
Risk Manager - Large-Scale Insurance Expertise Required (Onsite)
📍
Onsite | Palm Beach Gardens, FL
About Us:
Metro One LPSG is the U.S. leader in providing specialized security and loss prevention services to national clients. As a rapidly expanding organization, we are reshaping the contract security industry through dedicated service delivery and a best-in-class employee experience for thousands of security and LP officers nationwide.
We are seeking talented, committed, and driven professionals to join our growing team-individuals who thrive in dynamic environments and are passionate about risk mitigation and operational excellence.
Position Overview:
We are hiring an experienced Claims & Risk Manager to lead our enterprise risk management efforts from our Palm Beach Gardens, FL location. The ideal candidate must have a proven background in risk management within a large-scale insurance company, with deep expertise in risk assessment, claims management, regulatory compliance, and loss control.
This role is pivotal in developing strategies that safeguard company assets, enhance operational resilience, and protect our people and clients. You will collaborate across departments to identify and mitigate potential threats, while aligning risk strategy with business objectives.
Key Responsibilities:
Develop, implement, and manage enterprise-wide risk management strategies and frameworks.
Evaluate and mitigate risk exposure across operations, financial performance, safety, legal, and regulatory compliance.
Serve as primary liaison with insurance carriers, brokers, and legal counsel to optimize insurance programs, claims processing, and policy renewals.
Lead the end-to-end claims management process-ensuring timely reporting, thorough documentation, investigation, and resolution of incidents.
Conduct proactive risk assessments and on-site loss control evaluations across multiple client accounts and business units.
Ensure ongoing compliance with federal, state, and local regulations, as well as adherence to internal risk policies and procedures.
Advise executive leadership on risk exposures, insurance coverage, and contractual risk transfer obligations.
Design and lead internal risk education, training, and awareness programs to foster a proactive risk management culture.
Qualifications:
Minimum 5 years of risk management experience within a large-scale insurance company is required.
In-depth understanding of insurance structures, claims processes, compliance mandates, and loss control programs.
Demonstrated success in designing and executing enterprise risk strategies with measurable outcomes.
Strong analytical, communication, and negotiation skills-capable of influencing executive-level stakeholders.
Highly organized, with the ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county, and municipal requirements.
Metro One LPSG is an Equal Opportunity Employer committed to embracing diversity.
Actuarial Analyst
Yardley, PA job
Title: Actuarial Analyst
Reports To: VP, Actuary
Department: Actuary
Classification: Full-Time/Exempt
Who We Are:
Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart.
Old Republic Specialty Insurance Underwriters (ORSIU) is part of Old Republic International Corporation. We offer insurance and reinsurance spanning most lines of business, and partner with specialists who are committed to providing the highest levels of service with the products necessary to meet the unique needs of the Alternative Risks, Specialty Programs and Excess Casualty marketplace.
Position Overview:
The Actuarial Analyst will assist in the completion of actuarial work products provided by the team, including insurance & reinsurance pricing, tool & model development and internal reporting.
Essential Job Functions:
Assist and complete individual account pricing and portfolio pricing analyses.
Prepare monthly/quarterly management reports as required; work with senior leadership to improve and automate these reports.
Maintain and improve existing pricing models and assist in the development of new models.
Provide actuarial support for rate filings and data calls; prepare data and exhibits in response to objections from state insurance departments.
Assist in the collection of internal and external data for rate monitoring and other projects as needed.
Qualifications:
Degree in Actuarial Science, Mathematics, Statistics, Economics, or other math-focused or programming field. Insurance industry experience preferred.
Minimum 2-3 years of P/C actuarial experience preferred.
Strong familiarity with Microsoft Excel required; experience with Access, SQL, VBA, Python or other programming languages.
Completion of 2-4 CAS actuarial exams is preferred.
ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Senior Commercial Lines Account Executive
Tamarac, FL job
About Us
The origins of Keyes Coverage go all the way back to the late 1950's, when it operated in New York. Keyes Coverage in South Florida was established in 1975 by the Keyes family. Since then, the agency has grown into one of the leading insurance agencies in South Florida. The agency specializes in three main areas of practice including Property & Casualty Lines Insurance, Personal Lines Insurance, and Employee Benefits Insurance.
Senior Commercial Lines Account Executive
Job Summary:
The Senior Commercial Lines Account Executive is responsible for initiating client relationships, supporting producers by assisting with new business and providing excellent client service.
Maintaining a high level of client service and satisfaction
Marketing & placement of renewal accounts as appropriate
Achieving agency account retention goals through proactive account rounding, up-selling of limits and coverages, and by providing extraordinary client service
Responsibilities:
Provide technical support and expertise for commercial property and casualty insurance accounts, assisting in account management and servicing.
Collaborate with producers to develop insurance quotes, explain complex coverage matters, and support proposal presentations to clients.
Communicate effectively with clients, prospects, carrier representatives, and internal teams through various channels (email, phone, in-person, etc.) to ensure timely and accurate exchange of information that supports successful sales outcomes.
Prepare and compile comprehensive client submissions for insurance carriers, including detailed Construction, Occupancy, Protection, and Exposure (COPE) data, Loss Runs, Surveys, and Claims Analyses.
Create and maintain accurate insurance applications and submission documents for carrier review.
Negotiate optimal terms and conditions with carriers to secure the best possible outcomes for clients.
Collaborate with producers in developing and presenting client proposals.
Accurately document key conversations with clients and carriers regarding exposures, coverages, and recommendations.
Maintain thorough and organized notes on client and producer interactions, in compliance with documentation standards, including details of inquiries, issues, feedback, and follow-up actions.
Perform additional duties as assigned.
Basic Requirements:
Active Florida 2-20 General Lines License (Property & Casualty) required.
Minimum of 3 years of experience working in the South Florida Commercial Lines insurance market.
Thorough knowledge of brokerage operations and procedures, commercial lines rating, and applicable insurance laws/codes.
Experience using agency management systems, with a preference for Vertafore AMS360 and ImageRight.
Proficient in Microsoft Office Suite, document management tools, and carrier proprietary systems.
Excellent verbal and written communication skills, along with strong organizational and time management abilities.
Highly self-motivated and capable of working independently with minimal supervision.
Demonstrates exceptional attention to detail and accuracy in all work.
Committed to maintaining confidentiality of financial, employee, and client information.
Preferred Requirements:
Completion of CISR or ACSR designation; currently enrolled in INS and/or API programs favorable.
Familiarity with risk assessment and risk management techniques.
Extensive knowledge of all lines of insurance, including sophisticated and less common coverages, especially those products represented through agency.
Hours: Monday-Friday, 8:30am-5:00pm (Hybrid Work Options Available)
Office Location: 5900 Hiatus Road, Tamarac, FL 33321
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Data Analyst
Yardley, PA job
Title: Data Analyst - Actuarial Support
Reports To: VP, Actuary
Department: Actuary
Classification: Full-Time/Exempt
Who We Are:
Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart.
Old Republic Specialty Insurance Underwriters (ORSIU) is part of Old Republic International Corporation. We offer insurance and reinsurance spanning most lines of business, and partner with specialists who are committed to providing the highest levels of service with the products necessary to meet the unique needs of the Alternative Risks, Specialty Programs and Excess Casualty marketplace.
Position Overview:
The Data Analyst will assist the actuarial department by gathering, analyzing, and interpreting relevant data sources in support of pricing, reserving, filing, reporting, and other business needs. Note that this role is not a part of the actuarial exam program.
Essential Job Functions:
Collaborate with cross functional teams to improve data and automate reports where appropriate.
Use analytics to spot trends, dependencies, and patterns.
Acquiring and compiling structured and unstructured data while verifying its quality, accuracy, and reasonableness.
Support actuarial department in responding to corporate/regulatory requests (state data calls, etc.), from determining requirements to data preparation to final exhibit creation.
Align with operations team as part of ongoing system development/enhancements while enhancing data availability within the organization.
Qualifications:
Degree in Business, Computer Science or another related field.
A minimum 2 years of P/C insurance experience is preferred.
Strong analytical and problem-solving skills as well as solid oral and written communication skills
Technical expertise in Microsoft Excel required; experience with Access, SQL, VBA, or other programming languages.
ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Client Concierge/Client Specialist
Saint Augustine, FL job
Brightway Insurance is hiring a Full-Time Client Concierge in Saint Augustine
As a Client Concierge you will be the first point of contact for our clients, providing them with exceptional service and support. You will play a crucial role in maintaining our agency's reputation for excellence and ensuring client satisfaction.
Key Responsibilities
Greet and assist clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services.
Assist clients with policy changes, renewals, and claims, ensuring timely and accurate processing.
Collaborate with the sales team to identify client needs and recommend appropriate insurance solutions.
Maintain organized client records, process paperwork, and manage scheduling to support agency operations.
Follow up with clients to ensure satisfaction and encourage policy renewals and referrals.
Qualifications
High school diploma or equivalent; college degree preferred.
Previous experience in customer service, insurance, or administrative roles is advantageous.
Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software.
Possession of a 4-40 Customer Representative license is preferred or the willingness to obtain one.
Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships.
If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. Take the next step in your career as a Client Concierge-apply today!
Senior Product Analyst
Tampa, FL job
Our Company
American Integrity Insurance Group (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance Group doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Click Here to learn more about American Integrity Insurance and our job opportunities.
Research, analyze, collect data, develop reports, present findings and recommendations on product issues and assist Product leaders with coordinating necessary product, system or workflow updates
Research forms, coverage, workflow or rating questions and make recommendations for product changes based on analysis
Participate in system updates as needed to include working with IT partners to develop requirements, complete pre and post implementation user testing, and work with IT to resolve defects
Develop and present product rules, policyholder notices, and coverage forms to Product leaders, and publish necessary updates to company insurance documentation sites. Assist in maintenance of Forms Matrix
Prepare, review, and deliver appropriate communications and training documentation for product users
Create and maintain rate and rule manuals as part of state product strategies or state compliance and to support filings with state insurance departments
Research and track competitor, industry and market data for assigned states/product lines. Make suggestions for appropriate policy, coverage, rating or rule changes based on analysis
Complete assigned product filings to facilitate timely approval of product changes and develop/submit responses to filing objections
Prepare and submit state regulatory reports as assigned
Research statutory changes and present findings to Product leaders as needed
Maintain product folders and information so that information is current and well-organized
Track competitor filings by state and produce weekly report as scheduled
Review and recommend procedure and/or workflow changes by developing updates and documenting recommendations. Implement changes as requested
Independently manage an assigned product line to include developing strategic plans, and handling ongoing product maintenance, as well as leading associated system projects and required filings
Participate in training and/or mentoring Product Analysts and new team members
Additional duties as needed.
Education: Bachelor's Degree (B.A. or B.S.); or related experience and/or training; or combination of education and experience.
Experience: Three (3) to five (5) years of Property & Casualty insurance product experience, personal lines highly preferred. Experience with data analytics and data mining preferred.
Knowledge & Skills:
Understanding of personal lines insurance concepts, policy forms, coverage interpretation & policy layout, and rating methodology
Strong ability to read, analyze and interpret insurance regulations, filing documentation, rate and rule manuals, and policy forms
Working knowledge of policy admin systems, project management, requirements documentation and user acceptance testing
Experience with filings tools such as SERFF & OIR, and state filings procedures and practices
Strong communication, organizational & time management skills
Strong ability to mine and analyze data and develop strategic recommendations
Strong computer spreadsheet and database skills. Excellent Excel skills required and experience with COGNOS, Access, Tableau, and SQL is preferred
Ability to handle multiple projects at once
Ability to define, analyze and solve problems
Ability to present ideas and information in a clear, concise, organized and diplomatic manner; gather information from multiple parties to ensure all perspectives are heard and considered; listen to others to respond effectively to ideas, thoughts and questions; express information and ideas effectively in settings including aligned or un-aligned feedback to obtain desired results
Experience with group presentations, public speaking, development of presentations
Manager, Data Center & Infrastructure
Charlotte, NC job
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Data Center & Infrastructure Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office. Relocation Assistance may be provided.
As a Data Center & Infrastructure Manager you'll move Pacific Life, and your career, forward playing a critical role in supporting Pacific Life's growth and technology modernization. You will fill a new role that sits on a team of 29 people in the Pacific Life Technology division. Your colleagues will include fellow infrastructure professionals. Reporting directly to the Director, you will oversee the day-to-day operations of our data center, computing platform, server, storage, and cloud infrastructure. You will lead a team of professionals, ensuring high availability, efficiency, and security, while executing on the strategic vision set by the Director and executive leadership.
How you'll help move us forward:
Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director.
Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
Oversee capacity planning, ensuring scalability and optimal resource utilization.
Implement and maintain industry best practices for security, compliance, and operational efficiency.
Ensure high levels of uptime and reliability through proactive maintenance and incident response strategies.
Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director.
Support the development and execution of disaster recovery and business continuity plans.
Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement.
Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals.
Provide direct leadership to data center staff, including performance management, coaching, and professional development.
Develop and implement departmental plans and priorities in coordination with the Director.
The experience you bring:
8+ years of experience in data center management, IT infrastructure, or related fields. People leadership experience is .
4-year degree or equivalent experience
Experience supporting global, multi-site data center operations in a large enterprise environment.
Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
Expertise in data center power and cooling systems, redundancy planning, and energy efficiency best practices.
Familiarity with compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
A demonstrated ability to build and lead high-performance teams.
Experience with budgeting and cost optimization strategies, supporting the Director in financial management.
Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
Familiarity with automation, monitoring, and management tools for optimizing data center performance.
Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
Strong communication and leadership skills, with the ability to engage both technical teams and management.
What makes you stand out:
The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers.
Experience leading people in multiple geographical regions and countries.
Experience implementing automation or AI-driven optimization strategies for data centers.
Strong industry relationships and awareness of emerging data center trends.
Experience managing container platforms.
Success in supporting major data center migrations, expansions, or consolidations.
Relevant certifications (e.g., data center, cloud, or security).
Experience with Infrastructure as Code and automated configuration management.
Experience automating CMDB data updates for asset management.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-KP1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$134,820.00 - $164,780.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Auto-ApplyAssociate Underwriter
Farmington Hills, MI job
Summary: When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow their career in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships to join our team as an Associate Underwriter. Our Associate Underwriters underwrite and supervise a portion of an Underwriter's book of business, support renewal and new business development, and have the opportunity to achieve full underwriting authority.
Responsibilities
Service a book of business under the direct supervision of an underwriter
Evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing to prepare quotes
Log applications, prepare binders, and process policies and endorsements
Bind risk, post the invoice, and process technical data
Screen renewal applications and send out renewal letters; perform some of the underwriting and prepare quotes for underwriter approval
Assist with new business development
Order and follow up on inspections, plus handle endorsement requests and referrals for the underwriter
Manage relationships with retail agents and follow up on any outstanding information needed to complete the underwriting file
Qualifications
Bachelor's degree or equivalent combination of education and experience
2+ years of Underwriting support or industry experience with excess and surplus lines is preferred
Demonstrated proficiency and previous experience in sales and marketing is preferred
Proven organization skills and ability with a strong attention to detail
Interest in continued education and professional development to obtain full underwriting authority
Technologically savvy and data driven
Benefits:
Competitive base compensation
Employer paid continuing education courses and designations via access to Kaufman Institute
Health and welfare benefits including medical, vision and dental
401K with employer match
Paid vacation, sick time, and holidays
Access to Kaufman Wellness Program
Flexible and hybrid work options
About Our Company
Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America's leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Manager Provider Network Management
Amerihealth Caritas job in Charleston, SC
**About the job:** The Manager of Provider Network Management manages the Network Management department's and staff's day-to-day activities.; Responsible for assisting the leader with departmental activities related to provider satisfaction, education, and communication. This position is also responsible for all provider network recruiting and contracting management activities by ensuring that the department and staff remain current in all aspects of federal and state rules, regulations, policies, and procedures; creates or modifies departmental policies to reflect changes and ensures the department achieves annual goals and objectives.
**Responsibilities:**
+ Assist leader with driving network management strategy.;
+ Responsible for assisting the leader with departmental activities related to provider satisfaction, education and communication.;
+ Responsible for assisting in the development and execution of annual provider network strategy to include network adequacy standards, as well as a marketable network.;
+ Implement and oversee market strategies.;
+ Responsible for staffing decisions and managing the day-to-day activities of the Account Executives, Quality Practice Advisors and Provider Network Coordinators.;
+ Assist department leader to ensure department staff remains compliant in all aspects of Federal and State rules, regulations, policies and procedures and creates or modifies departmental policies to reflect changes.;
+ Oversight and resolution of provider disputes.;
+ Oversees training and communication for network providers and acts as a liaison with the provider community.;
+ Establishes a priority list of new geographical locations and types of providers to be added to the Plan network in alignment with Plan departments.;
+ Works with Plan departments to retain network providers at risk for termination. ; Develops and executes plan for large scale provider terminations.;
+ Participates in Plan and physician committees as appropriate. ;
+ As applicable, strategic planning of facility and physician network value based contracting development and management. ;
+ As applicable, assists territory Account Executives with planning, implementing and monitoring value-based programs. ;
+ Responsible for monitoring and managing provider network by assuring appropriate access to services throughout the Plan's territory.;
+ Develop / assist in development of provider trainings and communications. ;
+ General operational knowledge related to provider satisfaction, education and communication.;
+ Support Value Based contract negotiations; lead negotiator where needed;
+ Other duties assigned;
**Education & Qualifications:**
+ A bachelor's degree required in business or a health-related discipline, such as healthcare administration
+ healthcare management or equivalent education and business experience is required.
+ 2 to 3 years of Medicaid experience is required.
+ 1 to 3 years managing health insurance, Medicaid Business.
+ 5 years of provider contracting/reimbursement experience in a healthcare setting.
+ 3 years of supervisory/management/leadership experience, preferably in a managed care organization setting.
+ Must be able to communicate effectively with the leadership and team members.
+ **The candidate must be in South Carolina and have a valid driver's license and car insurance.**
;
**Our Comprehensive Benefits Package**
Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.
Your career starts now. We are looking for the next generation of healthcare leaders.
At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you want to make a difference, we would like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at ***************************
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As a company, we support internal diversity through:
Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.
Senior Risk Management/Loss Control Consultant-Central New Jersey (Field)
Jersey City, NJ job
The Company
At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an “A” rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier.
Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago.
What you will do:
We are seeking a skilled and experienced Senior Risk Management Consultant to join our team. As a Risk Management Consultant, you will provide high level services to our policyholders, including safety training and participating in safety meetings. You will also be responsible for completing underwriting survey reports in a timely and complete manner, as well as providing quality safety services to our policyholders. Your expertise will help us improve risk desirability and control loss experience by submitting technically sound recommendations.
Essential Functions:
Provide underwriting with timely and complete underwriting survey reports.
Provide high level services to policyholders that include employee safety training, participating in safety meetings, etc.
Provide quality safety service to policyholders.
Submit technically sound recommendations to improve risk desirability and help control loss experience.
Meet the quality and quantity performance standards of the department.
Complete loss analysis and serious injury investigations. Submit program level and technically sound recommendations to prevent repetition and improve account performance.
Additional Responsibilities:
Complete the training requirements outlined in the career development path chart.
Maintain good communications with other departments, policyholders and producers.
Participate in professional and community safety activities.
Performs other duties as assigned.
Conforms with all corporate policies and procedures.
What you need
Education:
Associate's Degree preferred; Concentration in safety and health, fire protection, science or engineering or equivalent experience; Bachelor's Degree preferred or equivalent experience.
Experience:
-3+ years field experience in Risk Management or Loss Control Preferred.
Position will service Central New Jersey (Hunterdon, Somerset, Middlesex, Mercer, Monmouth, Union counties)
Eligible for a company vehicle
Salary Range: $82,500-$123,800
**The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.**
Benefits:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Additional Information:
This position is a full time salaried, exempt (non overtime eligible) position
As part of our hiring process, candidates must also pass a comprehensive background check and drug screen, additional screening for credit or MVR may be required for some positions.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
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