Support Services Coordinator jobs at AmeriHealth Caritas - 108 jobs

Your career starts now. We are looking for the next generation of healthcare leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We want to connect with you if you're going to make a difference. Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at *************************** Responsibilities: The Service Coordination Supervisor is responsible for overseeing the operational functions of the LTSS Service Coordination team using the AmeriHealth Caritas Pennsylvania Community Health Choices model of care. Oversees the day to day operations of the LTSS department, including the development of Person-Centered Service Plans, authorization and approval of services and the coordination of benefits for all LTSS Participants. Serves as a subject matter expert for LTSS training for internal care teams and external audiences. Supports coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance the quality of Participant care and services. Maintains operational processes, policies, and procedures to support LTSS care delivery Ensure quality and performance metrics are consistently met regarding LTSS, as specified in the agreement. Education/Experience: Bachelor's degree required. Pennsylvania licensed RN, LSW, or LPC required. 1 to 3 years of leadership and/or supervisory experience. 3 years working in social service or healthcare-related field. Experience working with people with disabilities or seniors in need of LTSS. Knowledge of the home and community-based service system and how to access and arrange for services. Experience conducting LTSS needs assessments and monitoring LTSS delivery. Ability to provide informed advocacy. Ability to interact with health care professionals professionally. Our Comprehensive Benefits Package Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.

The Year for Growth, Opportunity and Flexibility Are you ready for a career change in 2021? At American Income Life, we are searching for ambitious individuals who are ready to build a successful career while also having a positive impact on the communities around them. American Income Life currently provide supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Why We Stand Out American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Requirements: Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Time management skills Pass a criminal background check Job Benefits: Full Benefits Paid weekly ($70,000 - $75,000 1st year average) Bonuses Health Insurance Reimbursement Life Insurance Flexible Schedule Retirement Plan American Income Life has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes Powered by JazzHR

Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You'll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate-including SSDI, veteran's disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization. About the role A Support Specialist plays a crucial role in supporting the team's mission by processing new referrals and building the foundational groundwork required for Allsup's Social Security disability insurance (SSDI) and Veteran's Disability Appeal Service claims. This position involves a variety of administrative tasks aimed at building claimants' case files, including processing claimant demographic and client-specific data, mailing appropriate correspondence to claimants or the SSA, ensuring deadlines and quality standards are met, and conducting follow-up activities with government agencies and claimants via phone. What you'll do Process a wide-variety of administrative tasks, aimed at building claimants' case files to include claimant demographic and client-specific data. Mail appropriate correspondence to the claimant or SSA including authorization forms, as needed, while ensuring deadlines are met and quality standards are maintained. Review and process authorization forms to ensure accuracy, according to the Social Security Administration's strict guidelines. Review and process all incoming mail, e-mail, and e-faxes, and ensure documents are properly associated with the appropriate case files. Exhibit a high level of attention to detail in reviewing, creating, and updating claimant files. Conduct follow up activity with government agencies regarding status and claimants as needed. Document case notes, thoroughly recording conversations and actions taken. Maintain strict confidentiality of claimant information, procedural manual, and other proprietary information. Qualifications Experience in customer service-related field Ability to work in a fast paced and multi-tasking environment. Ability to input accurate data into our various computer systems. Excellent grammar, spelling, oral and written professional communication skills. Must possess problem-solving abilities. Ability to navigate multiple computer systems and screens simultaneously. Must display a high level of initiative and drive to succeed. Benefits Health, Dental, and Vision Insurance 401(K) Matching Short-Term and Long-Term Disability Insurance Life Insurance Paid Time Off Paid Holidays Flexible Spending and Health Savings Account Tuition Reimbursement Pet Insurance Employee Assistance Program DISCLAIMER Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice. Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law. The pay range for this role is: 33,280 - 40,000 USD per year (US)

As an Associate Life Agency Support Specialist you will provide agents with Life sales expertise focused on various distribution channels. You will creates action plans that support growth and profitability, and be responsible for conserving existing life insurance policies through proactive and reactive conservation efforts. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Boston, MA 02110; St. Joseph, MO 64507; Phoenix, AZ 85034, Minneapolis, MN 55305, Keene, NH 03134, Denver, CO 80014. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Position Compensation Range: $53,000.00 - $87,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities * Guide agents on systems, products, sales process and procedures to the applicable distribution channel, throughout the sales process and assists agents in resolving issues and questions related to product issuance, underwriting, procedures or other matters requiring a high level of technical expertise. * Provide the applicable distribution channel with product information, customer planning, life technical support and sales consulting assistance, including estate protection, business succession and retirement income products strategies leading to more sales. * Assist in resolving issues related to product issuance, procedures or other matters requiring a high level of technical expertise. This may involve collaboration between business partners within Life and outside of Life. * Seek opportunities to increase agents' product knowledge and expertise relative to Life products i.e., tax laws, legal issues, insurance environment, regulations, as it pertains to the life insurance industry. * Review existing coverage and advises customers regarding policy options. Identifies gaps in coverage and advises the customer of their risks; recommends additional coverage as needed and suggests cost-saving options. Initiates and maintains positive relationships with the applicable distribution channel to promote life insurance sales. Interprets the point of view of our customers and suggests courses of action based on feedback. * Assist management and staff with implementing and/or revising processes and practices to promote and deliver a superior customer experience. * Maintain a high level of knowledge of competitive insurance product developments and procedures. Analyzes competitor strategies, programs and products and proposes enhancements to complement the competitive position of our agents and company. * May be requested to complete other assignments or participate in projects based upon skills, achievements, or experience. Specialized Knowledge, Skills, and Education Requirements * Demonstrated experience providing customer-driven solutions, support or service. * Demonstrated experience in a sales environment. * Solid knowledge and understanding of insurance industry. * Demonstrated experience with PC software applications. * Solid knowledge and understanding of Life Insurance products. Travel Requirements * Up to 10% Insurance License Options * Life insurance producer licenses for all operating and/or service states must be obtained within 60 days of hire. * Chartered Life Underwriter Designation (CLU) must be obtained within a year of accepting this position Physical Requirements * Work that primarily involves sitting/standing. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation. #LI-HS2

Your career starts now. We are looking for the next generation of healthcare leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We want to connect with you if you're going to make a difference. Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at *************************** **Responsibilities:** The Service Coordination Supervisor is responsible for overseeing the operational functions of the LTSS Service Coordination team using the AmeriHealth Caritas Pennsylvania Community Health Choices model of care. + Oversees the day to day operations of the LTSS department, including the development of Person-Centered Service Plans, authorization and approval of services and the coordination of benefits for all LTSS Participants. + Serves as a subject matter expert for LTSS training for internal care teams and external audiences. + Supports coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance the quality of Participant care and services. + Maintains operational processes, policies, and procedures to support LTSS care delivery + Ensure quality and performance metrics are consistently met regarding LTSS, as specified in the agreement. **Education/Experience:** + Bachelor's degree required. + Pennsylvania licensed RN, LSW, or LPC required. + 1 to 3 years of leadership and/or supervisory experience. + 3 years working in social service or healthcare-related field. + Experience working with people with disabilities or seniors in need of LTSS. + Knowledge of the home and community-based service system and how to access and arrange for services. + Experience conducting LTSS needs assessments and monitoring LTSS delivery. + Ability to provide informed advocacy. + Ability to interact with health care professionals professionally. **Our Comprehensive Benefits Package** Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more. As a company, we support internal diversity through: Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need as required by the Community Health Choices (CHC) agreement. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up. Work Arrangement * Remote * Must be able to travel up to 90 minutes from your home to Chester, Bucks, Montgomery, Delaware, and Philadelphia Pennsylvania counties Responsibilities Identify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options Informs participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing process Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP Conducts reevaluation of level of care annually or more frequently as needed following CHC requirements Works with the participant to complete activities necessary to maintain eligibility Education and Experience Bachelor's Degree in social work, psychology, or related field is preferred 3+ years of social service (in lieu of a Bachelor's degree) or related healthcare experience that required the following: working with people who need personal care services, conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services knowledge of the home and community-based service system and how to access/arrange for services maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests. * 2 to 3 years of Case management experience Licensure * Valid and current driver's license Skills & Abilities Must be computer proficient and have a working knowledge of MS Office specifically Excel High speed internet Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulations AmeriHealth Caritas is seeking service-oriented, compassionate healthcare professionals to join our Long Term Services and Support (LTSS) team. Ideal candidates will have experience assessing those needing personal care services for instrumental daily living activities AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. We'd like to hear from you if you want to make a difference in people's lives. Our Comprehensive Benefits Package Flexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more.

AmeriHealth Caritas is seeking service-oriented, compassionate healthcare professionals to join our Long Term Services and Support (LTSS) team.Ideal candidates will have experience assessing those needingpersonal care services for instrumental daily living activities. As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need as required by the Community Health Choices (CHC) agreement. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up. **Work Arrangement** + This role is remote and will be community-facing + Qualified candidates must live in and be able to travel through Westmoreland and Fayette counties in PA. **Responsibilities** + Identify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports + Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation + Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options + Informs participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing process + Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP + Conducts reevaluation of level of care annually or more frequently as needed following CHC requirements + Works with the participant to complete activities necessary to maintain eligibility **Education and Experience** + Bachelor's Degree in social work, psychology, or related field is preferred + 3+ years of social service (in lieu of a Bachelor's degree) or related healthcare experience that required the following: + working with people who need personal care services + conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services + knowledge of the home and community-based service system and how to access/arrange for services + maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests + 2 to 3 years of Case management experience **Licensure** + Valid and current driver's license with reliable transportation with state-mandated minimum insurance **Skills & Abilities** + Must be computer proficient and have a working knowledge of MS Office specifically Excel + High speed internet + Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulation AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. We'd like to hear from you if you want to make a difference in people's lives. **Our Comprehensive Benefits Package** Flexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more. As a company, we support internal diversity through: Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

AmeriHealth Caritas is seeking service-oriented, compassionate healthcare professionals to join our Long Term Services and Support (LTSS) team.Ideal candidates will have experience assessing those needingpersonal care services for instrumental daily living activities. As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need as required by the Community Health Choices (CHC) agreement. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up. **Work Arrangement** + This role is remote and will be community-facing + Qualified candidates must live in and be able to travel throughout Lawrence county in PA and surrounding areas. **Responsibilities** + Identify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports + Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation + Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options + Informs participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing process + Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP + Conducts reevaluation of level of care annually or more frequently as needed following CHC requirements + Works with the participant to complete activities necessary to maintain eligibility **Education and Experience** + Bachelor's Degree in social work, psychology, or related field is preferred + 3+ years of social service (in lieu of a Bachelor's degree) or related healthcare experience that required the following: + working with people who need personal care services + conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services + knowledge of the home and community-based service system and how to access/arrange for services + maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests + 2 to 3 years of Case management experience **Licensure** + Valid and current driver's license with reliable transportation with state-mandated minimum insurance **Skills & Abilities** + Must be computer proficient and have a working knowledge of MS Office specifically Excel + High speed internet + Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulation AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. We'd like to hear from you if you want to make a difference in people's lives. **Our Comprehensive Benefits Package** Flexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more. As a company, we support internal diversity through: Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

AmeriHealth Caritas is seeking service-oriented, compassionate healthcare professionals to join our Long Term Services and Support (LTSS) team. Ideal candidates will have experience assessing those needing personal care services for instrumental daily living activities. As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need as required by the Community Health Choices (CHC) agreement. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up. Work Arrangement * This role is remote and will be community-facing * Qualified candidates must live in and be able to travel throughout Lawrence county in PA and surrounding areas. Responsibilities Identify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options Informs participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing process Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP Conducts reevaluation of level of care annually or more frequently as needed following CHC requirements Works with the participant to complete activities necessary to maintain eligibility Education and Experience Bachelor's Degree in social work, psychology, or related field is preferred 3+ years of social service (in lieu of a Bachelor's degree) or related healthcare experience that required the following: working with people who need personal care services conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services knowledge of the home and community-based service system and how to access/arrange for services maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests * 2 to 3 years of Case management experience Licensure * Valid and current driver's license with reliable transportation with state-mandated minimum insurance Skills & Abilities Must be computer proficient and have a working knowledge of MS Office specifically Excel High speed internet Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulation AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. We'd like to hear from you if you want to make a difference in people's lives. Our Comprehensive Benefits Package Flexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more.

AmeriHealth Caritas is seeking service-oriented, compassionate healthcare professionals to join our Long Term Services and Support (LTSS) team. Ideal candidates will have experience assessing those needing personal care services for instrumental daily living activities. As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long-term services and support they need as required by the Community Health Choices (CHC) agreement. You will contribute to the care coordination process by performing face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support, as well as telephonic follow-up. Work Arrangement * This role is remote and will be community-facing * Qualified candidates must live in and be able to travel through Westmoreland and Fayette counties in PA. Responsibilities Identify, coordinate, and assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options Informs participants of their rights and assists with the complaint, grievance, and DHS Fair Hearing process Collect additional necessary information, including participant preferences, strengths, and goals, to inform the development of the PCSP Conducts reevaluation of level of care annually or more frequently as needed following CHC requirements Works with the participant to complete activities necessary to maintain eligibility Education and Experience Bachelor's Degree in social work, psychology, or related field is preferred 3+ years of social service (in lieu of a Bachelor's degree) or related healthcare experience that required the following: working with people who need personal care services conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services knowledge of the home and community-based service system and how to access/arrange for services maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests * 2 to 3 years of Case management experience Licensure * Valid and current driver's license with reliable transportation with state-mandated minimum insurance Skills & Abilities Must be computer proficient and have a working knowledge of MS Office specifically Excel High speed internet Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulation AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. We'd like to hear from you if you want to make a difference in people's lives. Our Comprehensive Benefits Package Flexible work solutions, including remote options and hybrid work schedules, Competitive pay, Paid time off, including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement, and more.

An ECM Coordinator supports department staff with administrative tasks related to a member's medical condition(s), department case work, communication with internal and external stakeholders, and manage audits. This role will engage with members to offer support and resources related to their medical condition(s) through Allied Care. ESSENTIAL FUNCTIONS Facilitate reviews, referrals, and outreach for referral-based proprietary strategies as well as engaging with members across Medical Management products Document all engagement accurately and concisely within the Microsoft Customer Relationship Management (CRM) system Manage escalated and time sensitive case management questions received from members, broker relationships, and internal and external Allied stakeholders Collaborate with strategic vendor partners to provide supportive services and support to members Lead and facilitate claims auditing in conjunction with ECM Coordinators. Complete department auditing related to daily tasks to ensure accuracy and identify escalations Identify impactful scenarios through appropriate closing summaries in timely fashion. Share impactful scenarios with the department's leadership team to deliver to internal departments, such as Sales, Operations, and Executive leadership Identifying escalations for department leadership team, as appropriate Other duties as assigned EDUCATION Bachelor's Degree or equivalent work experience, required EXPERIENCE AND SKILLS At least 3-5 years of administrative support experience required. Focus on patient-provider engagement, needs assessments, coordination of care, and or patient treatment adherence within the healthcare or social service industry preferred Understanding of intermittent medical terminology such as CPT, HCPC, and diagnostic codes Understanding of basic benefit plan design terminology such as deductible, out-of-pocket, prescription drugs, physical medicine services, etc. Strong verbal and written communication skills Strong analytical and problem-solving skills COMPETENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIROMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

Are you passionate about making a difference in healthcare? If so, we're looking for a Certified Pharmacy Technician to join the Senior Care Outreach and Retention team! As a Pharmacy Specialist, you'll be the frontline of our Senior Care Team, guiding members through their healthcare journey and making a positive impact on their lives. In this role your primary focus will be on medication adherence and plan education to keep our members safe and healthy! This remote position offers a Monday-Friday work schedule where you will be making and receiving calls throughout the day to ensure our members have the assistance they need to be adherent. Please note: Certified Pharmacy Technician (CPhT) is required for this role. Preferred Qualifications: Proficient knowledge of Microsoft office products, including Outlook, Teams, Excel, and Word. Basic understanding of medications evaluated under Medicare's Star Ratings system, which measures quality and effectiveness for members. Job Responsibilities Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary). Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed. Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies. Handling customer service inquiries and problems via the telephone. Job Qualifications Education High School Diploma or equivalent Experience 2 years-Experience in a retail pharmacy or comparable customer service environment required 1 year - Experience in a pharmacy setting with knowledge in medical terminology required 1 year - Technical or operational experience required Skills\Certifications Certified Pharmacy Technician (PTCB or NHA) required. Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) Must be a team player, be organized and have the ability to handle multiple projects Excellent oral and written communication skills Strong interpersonal and organizational skills Ability to work independently on multiple tasks involving critical deadlines with little or no supervision as well as part of a team Experience in a call center or customer service environment. BlueCare Plus experience preferred Knowledge of Medicare and Medicaid Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Why Saybrus? We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters. Job Summary The Client Experience Coordinator serves as the primary liaison between the client and the company throughout the new business and underwriting process. This role is responsible for providing quality updates to the client, answering client questions, and ensuring a clear understanding of each step. The coordinator independently manages cases, resolves vendor issues that may arise, and will collaborate with the client to gather outstanding requirements efficiently to avoid delays. A strong knowledge of the life insurance process, excellent communication skills - both written and verbal -, and a commitment to superior customer service are essential. The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ability to work collaboratively with internal teams to support the overall success of the account.Job Description Principal Duties and Responsibilities Proactively follow up and provide communication to support client/advisor satisfaction and understanding; ensure the client understands each step in the process while providing superior service support direct to the client. Manage daily workload with emphasis on time management and quality standards. Review and assess requirements, as needed. Serve as a single point of contact with customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries. Manage the necessary components for the new business process directly impacting the client. Identifying cases that need special handling. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value. Use expertise in life insurance process, customer service, terminology, technology to support and enhance daily operations. Provide continuous scheduled telephone coverage as business needs dictate. Partners with Senior Case Manager to deliver a holistic experience to the branch. Perform other duties as assigned. Knowledge, Skills, and Abilities Knowledge of the life insurance process (permanent and term products), including key impairments Working knowledge of desktop applications such as Outlook, Word, and Excel. Knowledge of Smart Office and Salesforce.com a plus. Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity. Excellent verbal and written communication skills; clear and effective Excellent interpersonal and relationship building skills to interact with internal and external clients. Discretion while managing confidential matters (e.g., medical records) Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables. Knowledge of HIPAA rules and regulations. Comfortable in a team environment and supportive of corporate change Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at ****************. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

Job DescriptionClient Care Coordinator Department: Boca Health Marketing Reports to: National Director of Strategic Development Salary: Competitive based on education and experience. About Boca Recovery Center Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. Key ResponsibilitiesAftercare & Discharge Planning Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff. Facilitate referrals and placements into outpatient programs, sober living, and recovery housing. Document and communicate all discharge planning details with the treatment team and referral sources. Client Engagement & Support Assist clients in navigating legal, family, or logistical barriers to treatment and recovery. Participate in AMA blocking efforts, providing motivational support and involving family/support systems. Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions. Group Facilitation Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education. Encourage active participation and provide resources for continued care and long-term recovery. Case Management Support Support clients in completing FMLA, short-term disability, and related medical leave documentation. Coordinate with employers, EAPs, and insurance providers to ensure continuity of care. Provide assistance with housing, transportation, and employment resources during the discharge process. Team Coordination & Communication Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination. Actively participate in interdisciplinary team meetings and case conferences. Maintain accurate and timely documentation within the Electronic Health Records (EHR) system. Key Performance Indicators (KPIs) Aftercare Placement Rate: 90% of eligible clients discharged with confirmed aftercare plan and placement. Timeliness of Aftercare Planning: Initial plan started within 5 days of admission; finalized at least 72 hours before discharge. AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at least 72 additional hours. Client Satisfaction: 85% positive feedback on aftercare planning and support from client satisfaction surveys. Requirements Associate's Degree in Psychology, Social Work, Counseling, or related field (required) 1-2 years of experience in behavioral health or substance use treatment setting Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred Strong interpersonal, communication, and documentation skills Ability to work both independently and collaboratively within a multidisciplinary team Knowledge of community resources and treatment continuum Experience using Electronic Health Records (EHR) preferred Group facilitation experience is a plus Benefits Boca Recovery Center offers a comprehensive benefits package, including: Health Insurance Retirement Plans Disability Coverage Paid Time Off Continuing Education & Professional Development Opportunities Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

In an environment of continuous quality improvement, the Denials Management Coordinator is responsible for reviewing all denials to determine patterns in errors, payors, and internal processes to improve our denial rate. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times. Job Functions: Analyzes all denials for patterns. Works with front line staff and educate on proper processes. Ability to verbalize to insurance carriers and write appeal details to support additional payment on denied claims. Accurately and consistently documents the results of all denial reviews in the hospital information system. Prepares reports as required by management regarding audit results, process improvement recommendations and systemic payment errors. Makes monthly observations and recommendations to prevent future denials. Assumes all other duties and responsibilities as necessary. Qualifications Minimum Education/Experience Required: High School Diploma or GED required. Minimum of two years of previous experience in a healthcare-related position required. Experience in coding, medical necessity, registration, insurances, and precertification processes and/or denials preferred. Minimum of 2 years of experience or formal education in basic ICD10 coding, medical terminology, Anatomy/pathophysiology, and disease process preferred. Depending on healthcare-related experience, may require coding certification within 2 years of date of hire. Experience reviewing ambulatory claim denials preferred. Special Knowledge, Skills, Training: Computer skills (word processing, spreadsheet, graphics, and database software applications). Strong quantitative, analytical and organization skills. Strong negotiation skills. Proficient in payment review systems, hospital information systems and coding methodologies. Ability to understand medical records, hospital bills, and the charge master. Ability to understand all ancillary department functions for the facility. Ability to understand complex insurance terms and payment methodologies. Ability to effectively negotiate with insurance carriers and customers. Ability to utilize and understand computer technology. Ability to communicate orally and in written form. Team-orientated with strong interpersonal skills. Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at ************************** Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer. Memorial Health System is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ******************************************* or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax ************** or email at ***********************. * Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.

Outreach Coordinator Serves as lead and coordinates all program outreach and recruitment activities for direct enrollment of program participants. Enhances participants' ability to access resources available in their communities. This position operates within and contributes to the goal achievement of a work team which is charged with delivery of client services including employment, training, emergency, support, advocacy, and referral services. Requirements (Education, Experience, Certification, Knowledge, Skill): Position requires knowledge, experience, and proficiency, demonstrated through up to three years of training and/or work experience in the area of job training and employment or other relevant area, with specific emphasis on the issues of rural, unemployed, previously incarcerated, high school drop outs and farmworker populations. Position requires working knowledge of computers, and record keeping. Position Responsibilities: Acquire full knowledge, including eligibility criteria, of all services available through PathStone. Maintain and monitor complete and accurate records and files on all Outreach participants. Compile and submit reports in a timely manner on Outreach Activities. Recruits and enrolls clients for training and employment opportunities and assists and supports clients in utilizing those opportunities. Furnish updates on training and employment participants in case management records and meetings. Analyze and interpret assessment results. Synthesize labor market information, participant assessment results, and employment barriers to formulate employment and training plan of action. Assist in development area. Disseminates program information to employers and service agencies. Coordinates Case management to ensure goals and objectives are met. Travel to areas where participants are located to inform, recruit and enroll individuals. Screen participants to inform and clarify alignment of individual and program goals and objectives. Ensure participant's eligibility prior to Outreach enrollment. Initiate development of written individual client employability plan. Collaborate with agency representatives, community groups, and area employers to determine employment trends and demands, and to facilitate referrals. Ensure participants receive training & employment services within ten days of enrollment into Outreach program and meet assigned program goals. Attend assigned conferences, seminars and classes in order to maintain and upgrade skills. Enhance personal knowledge, skills and abilities. Seek and act upon performance feedback. Make appropriate corrections, additions to ensure accurate Outreach Count. Establish emergency and supportive services network. Review and Coordinate Completeness of all enrollment and termination paperwork for Outreach Participants. Review monthly Management Information system reports for accuracy. Market training programs and develop placement opportunities for job ready participants. Develops, organizes and conducts Outreach information sessions for potential participants and community members. Coordinates Outreach among diverse programs to maximize community impact. Develops and conducts Job Readiness training. Coordinates and develops training for Outreach Staff as well as for participants. Working Conditions/Environment: Position requires flexible work hours, including nights, and weekends. Work indoor and outdoor. Driving is routinely required. Some lifting. Transportation Requirement: Position requires automobile, driver's license and insurance. Last Updated: N/A

Ritter Insurance Marketing Harrisburg, PA About Ritter Insurance Marketing Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents. Job Summary Responsible to provide specialized product support to agents and sales staff. Manage agent and carrier relationships within assigned territory. Primary Responsibilities: * Develop and maintain a working knowledge of Under 65 Health products and basic knowledge of each products strength and weaknesses and/or ability to research and access resources which will provide this information. * Develop and maintain a working knowledge of the Under 65 Health market, including enrollment periods, eligibility, and legislative changes. * Provide frequent ongoing support to National, Local and Agency sales to facilitate agent recruitment and development for Under 65 Health products. * Provide recommendations and information on strong products in agent's area * Provide specialized carrier product support * Analyze, interpret, and distribute Under 65 Health territory specific carrier and market updates * Makes targeted outbound calls to agents/agencies offering insurance products within assigned territory to support increasing overall production. * Develop and present marketing content and copy to be used for the recruitment of agents to appoint with ancillary products, including but not limited to agent training webinars, product promotional videos, newsletters, e-mail campaigns and annual Ritter Summits. * Assists with marketing events and meetings such as annual Agent Summits. * Attends carrier trainings, events and webinars as required. * Assists with creation of one-off marketing campaigns, recruiting campaigns, and agent training documents and presentations. * Provides back-up support with distributing inbound email requests from the team general mailbox. * Works effectively with other departments on cross-team projects. * Prepare for and successfully pass the PA Health Insurance Licensing exam within the prescribed timeframe assigned by Manager. * Complete continuing education courses to maintain an active PA Insurance License through employment with Company * Additional responsibilities as assigned by Manager. Primary Skills & Requirements: * High School Diploma or equivalent required. Bachelor's Degree in marketing, sales, or business (preferred). Health insurance license required, either upon hire or within first year of employment. * Basic understanding of insurance and agent relationship. * Knowledge of Sales, Marketing, Contracting, and New Business operations and procedures. * Some experience necessary. If no experience general path is one year as a Support Specialist. * Strong communication skills, especially over the phone. * Strong computer and typing skills. * Strong customer service skills. * Soft sales skills. * Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone. * Some travel required. Benefits Available * Medical/Dental/Vision Insurance * 401(k) Retirement Plan * Paid Holidays * PTO * Community Service PTO * FSA/HSA * Life Insurance * Short-Term and Long-Term Disability About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Company:Marsh McLennan AgencyDescription: Client Coordinator, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Coordinator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Coordinator on the Business Insurance team, you will work directly with the Client Executive / Senior Client Manager / Client Specialist and assist in servicing, growing, and retaining an existing commercial book of business. This includes the ability to manage workload by processing daily servicing tasks. Responsible for assisting the team with the marketing and placement of new & renewal commercial accounts. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelor's degree preferred. Minimum 1-year commercial insurance experience is preferred. Property/Casualty license or ability to attain preferred. Must be a self-starter, be able to work under extreme pressure, multi-task, be detailed and meet deadlines. Ability to work well with people, in a team environment, and to communicate effectively at all levels is required. Excellent verbal and written communication skills and a proven ability to establish relationships at all levels. Flexibility and creativity for developing innovative and customized business solutions. Strong analytical and problem-solving skills. High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, and Outlook preferred. License(s)/Certification(s) Required: MI Property & Casualty Producer's license will be required within 6 months of hire date. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: ************************************ ********************************** ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #LI-Hybrid #MMAUMW

Job DescriptionGENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will support developmentally disabled individuals in their development of skills with the primary goals of enhancing independence and acquiring vocational skills through community-based instruction. Requirements ESSENTIAL & CORE FUNCTIONS 1. Develops consumer's basic community skills (e.g. social, communication, behavioral, use of community resources) through instruction and encouragement. 2. Assists in the development and implementation of long-term and short-term goals for the consumer, as developed by the Interdisciplinary Team under the supervision of the Program Coordinator. 3. Develops and maintains apositive and effective relationship with the individual, families, staff, administration, case management, and other service providers and assists in coordinating with any and all of their needs concerning the individual. 4. Teaches, prompts and/or assists the individual with developing targeted skills as outlined in the ISP 5. Coordinates and maintains the individual's schedule of activities. 6. Documents individual's progress towards goals, maintains records and completes paperwork asrequired. 7. Follows and adheres to the individual's ISP and behavior support plan and collects data. 8. Maintains a safe environment for the consumer; prevents harm to consumers, self and others. 9. Accompanies individual to and from desired community activities, scheduled appointments and activities in a safe and timely manner. 10. Serves as a good role model to the individual. 11. Maintains current certification as required by WES and as outlined in regulatory standards. ADDITIONAL RESPONSIBILITIES: 1. Performs other duties and special projects as assigned REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES 1. Knowledge of developmental disabilities population 2. Skill in coordinating an individual's daily activities 3. Skill in deciding (accurately) what is in the individuals served best interest (e.g., safety) 4. Skill in communicating with the individual, family, and others (e.g., listening, speaking) 5. Ability to engage in the individual's basic care needs, manage behavior problems, and meets other challenges 6. Ability to handle sensitive issues while protecting others' welfare 7. Ability to be honest, reliable, dependable, and professional at all times 8. Ability to exercise patience, understanding, creativity, and flexibility 9. Ability to work well with others as a team