Support Specialist jobs at AmeriHealth Caritas - 161 jobs

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

As an Associate Life Agency Support Specialist you will provide agents with Life sales expertise focused on various distribution channels. You will creates action plans that support growth and profitability, and be responsible for conserving existing life insurance policies through proactive and reactive conservation efforts. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Boston, MA 02110; St. Joseph, MO 64507; Phoenix, AZ 85034, Minneapolis, MN 55305, Keene, NH 03134, Denver, CO 80014. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Position Compensation Range: $53,000.00 - $87,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities * Guide agents on systems, products, sales process and procedures to the applicable distribution channel, throughout the sales process and assists agents in resolving issues and questions related to product issuance, underwriting, procedures or other matters requiring a high level of technical expertise. * Provide the applicable distribution channel with product information, customer planning, life technical support and sales consulting assistance, including estate protection, business succession and retirement income products strategies leading to more sales. * Assist in resolving issues related to product issuance, procedures or other matters requiring a high level of technical expertise. This may involve collaboration between business partners within Life and outside of Life. * Seek opportunities to increase agents' product knowledge and expertise relative to Life products i.e., tax laws, legal issues, insurance environment, regulations, as it pertains to the life insurance industry. * Review existing coverage and advises customers regarding policy options. Identifies gaps in coverage and advises the customer of their risks; recommends additional coverage as needed and suggests cost-saving options. Initiates and maintains positive relationships with the applicable distribution channel to promote life insurance sales. Interprets the point of view of our customers and suggests courses of action based on feedback. * Assist management and staff with implementing and/or revising processes and practices to promote and deliver a superior customer experience. * Maintain a high level of knowledge of competitive insurance product developments and procedures. Analyzes competitor strategies, programs and products and proposes enhancements to complement the competitive position of our agents and company. * May be requested to complete other assignments or participate in projects based upon skills, achievements, or experience. Specialized Knowledge, Skills, and Education Requirements * Demonstrated experience providing customer-driven solutions, support or service. * Demonstrated experience in a sales environment. * Solid knowledge and understanding of insurance industry. * Demonstrated experience with PC software applications. * Solid knowledge and understanding of Life Insurance products. Travel Requirements * Up to 10% Insurance License Options * Life insurance producer licenses for all operating and/or service states must be obtained within 60 days of hire. * Chartered Life Underwriter Designation (CLU) must be obtained within a year of accepting this position Physical Requirements * Work that primarily involves sitting/standing. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation. #LI-HS2

Do you want to have a fulfilling career with purpose helping military veterans? The VA Intake Specialist will be a direct point of contact for potential new clients. They provide great customer service and have a clear phone presence. They should be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. Work hours are Monday - Friday from 10:00 am to 7:00 pm EST. This is a remote work from home position Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. Essential Functions: · Receive all inbound and outbound calls for potential disability clients · Perform general office clerk duties · Ask a series of questions verbatim for the purpose of compiling data about the client to confirm eligibility · Record information as needed · Respect client confidentiality · Performs other related duties as assigned. Qualifications Required Skills/Abilities: · Must have experience using an auto-dialer system and reading a script verbatim · Experience using computers and performing data-entry functions · Legal experience is a plus · Minimum typing speed of 35 WPM · Ability to type and talk while using a hands free headset · Solid reading, writing, and verbal communication skills · Professional communication skills over the phone and with co-workers and supervisors · Previous telecommuting/remote work experience is a plus · Must be able to multitask and be proficient in the use of today's technology · Must have a desk, chair and basic essentials to work from home · Must have a quiet work area without noise or distractions · Must have your own/personal high speed internet ** you cannot use Wi-Fi ** · Reliable and dependable attendance. Education and Experience: · This job requires a minimum of a high school diploma or G.E.D and two years of telephone customer service or previous call center experience. Associate degree is preferred. · Telephone experience is required. · Experience using computers and performing data-entry functions. Physical Requirements: · Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are remote; some require that the employee work in the office. · Must have a desk, chair and basic essentials to work from home. · Must have a quiet work area without noise or distractions. · Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload MBPS speed. · Must be logged onto your work computer and able to answer calls during your normal work hours. · Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MI, NC, NJ, NV, NY, PA, SC, TX or WV. Must be able to work EST hours provided above.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Develop additional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build and establish procedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) A customer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

SUMMARY Responsible for performing a variety of tasks including acquisition, installation, and maintenance of personal computers and software with local area network and wide area network connections; provide installation and support of equipment connected to centralized host systems; assist user community in software problem resolution; establish and maintain personal computer parts inventory for supplies and computer related materials. Candidate must be located in the Pacific time zone.ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with technical support issues and responds to all problems in a timely, courteous manner;Troubleshoots, isolates, documents, and resolves problems reported by users; organizes problem resolution based on type and severity of outage;Informs users of progress and recommends method to eliminate multiple calls on previously reported problems;Identifies problem trends and makes recommendations to management in order to minimize ongoing issues;Assists with hardware and software installations;Builds and maintains PC systems; performs quality analysis and follow-up;Assists with 1st and 2nd level support after normal business hours for all critical network systems;Identifies and differentiates between hardware and software problems to assist with problem identification and resolution;Initiates network troubleshooting and determination of appropriate escalation path;Communicates accurate technical information to management, support staff and users;Deploys and troubleshoots issues with VoIP Telephone system;Resolves and works proactively on virus issues and initiatives;Responds to a rapidly changing technical environment and the requirements of the user community;Keeps current and knowledgeable on all corporate approved software, as well as general technological advances;Manages projects as assigned by the Helpdesk Manager;Perform other duties as assigned QUALIFICATIONS EDUCATION / EXPERIENCE Associate's Degree in computer technology or equivalent combination of education and experience Two (2) or more years related work experience, minimum of 1 year experience in microcomputer hardware and peripherals repair and maintenance with previous exposure Microsoft network environment SKILLSExcellent oral and written communication skills Excellent customer service skills, including telephone and listening skills Ability to work within a team and to foster teamwork Good planning, organizational and prioritization skills Proficient in Microsoft Office products#LI-DR2 #LI-REMOTE

JOB TITLE: Help Desk Support Specialist GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The Help Desk Support Specialist will be responsible for providing user support on a variety of different issues. This individual will identify, research, and resolve technical problems. The person occupying this position will also be responsible for tracking, monitoring, and documenting problems to ensure timely resolution. This position acts as the primary point of contact for WES users (employees or Independent Contractors) facing technical difficulties. This role blends technical troubleshooting with customer service to ensure hardware and software systems operate efficiently. ESSENTIAL & CORE FUNCTIONS: • User Support: Respond to inquiries and resolve technical issues for internal employees or external clients. • Site Visits: Routine site visits to handle site specific issues. • Troubleshooting: Diagnose and fix problems with computers, peripherals, applications, and network access. • Communication: Provide clear, simple instructions and walk users through solutions. • Ticket Management: Log, track, route, and resolve support tickets in a timely manner. • Documentation: Record interactions, update customer data, and Open/Close tickets on our ticketing system. • Escalation: Escalate unresolved or complex issues to higher-level IT staff. • Installation & Maintenance: Perform basic hardware/software installations, upgrades, and repairs. • Follow-up: Ensure problems are fully resolved and users are satisfied. PREREQUISITES & QUALIFICATIONS FOR THE POSITION: • Technical Proficiency: Strong understanding of operating systems (Windows, mac OS, iOS), office suites (Microsoft 365, Google Workspace), and basic networking (TCP/IP). • Soft Skills: Exceptional patience, active listening, and verbal/written communication skills are essential for dealing with frustrated users. • Problem-Solving: The ability to use diagnostic tools and logical reasoning to identify root causes and implement effective solutions. • Certifications: Frequently requested credentials include CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. • High school diploma or equivalent and MCP Certification preferred. • College degree required in lieu of MCP Certification. • MCSE Certification is highly preferred. • Knowledge of Windows networks, Active Directory, Microsoft Operating systems, and the full Microsoft Suite of desktop products required. • CLEARANCES: FBI clearance, criminal history check and child abuse history clearance required. • Valid driver's license is required. COMPETENCIES & PERSONAL CHARACTERISTICS • Strong problem-solving and diagnostic skills. • Excellent customer service and communication (verbal & written). • Patience and ability to deal with frustrated users. • Proficiency with IT tools (ticketing systems, remote access, Active Directory). • Knowledge of operating systems (Windows/Mac) and common software (SHAREFILE, OUTLOOK, EMR/MEDICAL RECORDS, DYNAMICS, ZOOM, ETC) • Ability to learn and adapt to new technologies. ADDITIONAL RESPONSIBILITIES: • Perform other duties and special projects assigned. 0RGANlZATIONAL ACCOUNTABILITY & RELATIONSHIPS: • The individual is to be supervised by the Director of MTS. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. GENERAL SIGN OFF: The employee is expected to adhere to all agency policies and to act as a role model in adherence to agency policies. I have read and understood this explanation and job description. Signature: __________________________________ Date: Human Resources Signature: Date

JOB TITLE: Help Desk Support Specialist GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The Help Desk Support Specialist will be responsible for providing user support on a variety of different issues. This individual will identify, research, and resolve technical problems. The person occupying this position will also be responsible for tracking, monitoring, and documenting problems to ensure timely resolution. This position acts as the primary point of contact for WES users (employees or Independent Contractors) facing technical difficulties. This role blends technical troubleshooting with customer service to ensure hardware and software systems operate efficiently. ESSENTIAL & CORE FUNCTIONS: • User Support: Respond to inquiries and resolve technical issues for internal employees or external clients. • Site Visits: Routine site visits to handle site specific issues. • Troubleshooting: Diagnose and fix problems with computers, peripherals, applications, and network access. • Communication: Provide clear, simple instructions and walk users through solutions. • Ticket Management: Log, track, route, and resolve support tickets in a timely manner. • Documentation: Record interactions, update customer data, and Open/Close tickets on our ticketing system. • Escalation: Escalate unresolved or complex issues to higher-level IT staff. • Installation & Maintenance: Perform basic hardware/software installations, upgrades, and repairs. • Follow-up: Ensure problems are fully resolved and users are satisfied. PREREQUISITES & QUALIFICATIONS FOR THE POSITION: • Technical Proficiency: Strong understanding of operating systems (Windows, mac OS, iOS), office suites (Microsoft 365, Google Workspace), and basic networking (TCP/IP). • Soft Skills: Exceptional patience, active listening, and verbal/written communication skills are essential for dealing with frustrated users. • Problem-Solving: The ability to use diagnostic tools and logical reasoning to identify root causes and implement effective solutions. • Certifications: Frequently requested credentials include CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. • High school diploma or equivalent and MCP Certification preferred. • College degree required in lieu of MCP Certification. • MCSE Certification is highly preferred. • Knowledge of Windows networks, Active Directory, Microsoft Operating systems, and the full Microsoft Suite of desktop products required. • CLEARANCES: FBI clearance, criminal history check and child abuse history clearance required. • Valid driver's license is required. COMPETENCIES & PERSONAL CHARACTERISTICS • Strong problem-solving and diagnostic skills. • Excellent customer service and communication (verbal & written). • Patience and ability to deal with frustrated users. • Proficiency with IT tools (ticketing systems, remote access, Active Directory). • Knowledge of operating systems (Windows/Mac) and common software (SHAREFILE, OUTLOOK, EMR/MEDICAL RECORDS, DYNAMICS, ZOOM, ETC) • Ability to learn and adapt to new technologies. ADDITIONAL RESPONSIBILITIES: • Perform other duties and special projects assigned. 0RGANlZATIONAL ACCOUNTABILITY & RELATIONSHIPS: • The individual is to be supervised by the Director of MTS. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. GENERAL SIGN OFF: The employee is expected to adhere to all agency policies and to act as a role model in adherence to agency policies. I have read and understood this explanation and job description. Signature: __________________________________ Date: Human Resources Signature: Date

Service Desk Specialists provide day-to-day support regarding a variety of issues to our internal clients. Expected duties will include supporting our in-house developed applications, client training, and technical support via phone and e-mail. The Service Desk Support Specialist will demonstrate strong problem solving abilities and will be capable of proactively finding solutions to various problems and issues. Candidates must possess excellent English/Spanish bilingual communication and customer service skills with a great proven track record. SOFTWARE/HARDWARE KNOWLEDGE - PREFERRED: Exchange Mail & Outlook Client Citrix Receiver Mimecast or comparable spam filtering tool Office 2010 Intune or comparable MDM tool Sharepoint - On Premise or Cloud WinMagic or comparable laptop encryption software Sophos or comparable Antivirus software Samanage or comparable Service Desk software MS Win 7 and 10, MAC OSX Skype for Business MS SSCM 2012 Adobe Products Cisco VPN RDP & LogMein Docuphase/Scandocs document management system HP Laptops & Desktops Printers - Xerox, HP, Brother, Fargo iPhones/iPads - IOS 8 or higher SOFTWARE/HARDWARE KNOWLEDGE - A BIG PLUS: Citrix Xen APP MS Server 2016, 2012, 2008 Solar Winds/PRTG or comparable network/enterprise monitoring tools Cisco IP & VPN phones SecurePrint - Equitrac Cisco Network Software & Tools ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Serve as the first point of contact for all desktop/laptop/mobile hardware, software, network, telecommunications and peripheral equipment issues via phone, desktop and remote tools Troubleshoot and resolve software, hardware, peripheral/mobile device, network connectivity, printing, telephony and corporate application issues, soliciting assistance from Senior Service Desk Specialists Perform initial program load and user-specific setup for standard desktop/laptop configurations Responsible for setting up, support and maintenance of in-house computer systems, desktops, laptops, mobile devices and peripherals Communicate the status of problems and resolutions to customers and managers Log issues and resolutions in the tracking system and follow up with users to ensure problems were fixed properly. Ensure accurate documentation of resolution information in the Help Desk knowledge management database. Provide user support for Microsoft Office products including Outlook, Excel, Word, Access, PowerPoint and Visio Keep peers and manager informed of trends, significant problems, and unexpected delays. Identify client issues or problems which may require changes to procedures, standards and systems perform other related duties as requested Work in a 24X7 environment. This position requires someone who can come in early, stay late and assist on weekends as the business requires. Participate in an on-call rotation which requires after hours and weekend coverage Fluent in English / Spanish (verbal/written) with technical/IT vocabulary PREFERRED MINIMUM QUALIFICATIONS: A+ Certification Network+ Certification College degree or equivalent work experience 3+ years of experience in a professional work environment supporting at least 300 +users in a technical support capacity (i.e. Service Desk, Call Center, or NOC) Experience supporting remote users is a must Superb Customer Service Skills Ability to triage issues and either fix or identify accountable party Extensive knowledge of PC configuration and Windows operating systems required Experience with Windows Family of Operating Systems and Microsoft Office products required Experience supporting remote access technologies such as VPN and Citrix preferred Experience with automated application deployment a plus Ability to work in a fast paced work environment Superb Organization skills Superb Prioritization skills Experience with disk level imaging solutions General knowledge of network operating systems and network topologies and protocols required Some knowledge of telecommunication systems and equipment Some knowledge supporting Adobe products. Strong troubleshooting and problem solving skills Excellent verbal and written communications skills Experience working in an environment with sensitive information Experience Assisting Senior Management members under pressure

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is serve as a member of the Binding Property and Casualty underwriting team providing essential administrative and operational support to Markel underwriters and wholesaler brokers. The position will handle day-to-day policy servicing needs, basic underwriting support responsibilities, and provide quality customer service on a consistent basis. The ideal candidate is detail-oriented, highly organized, adept at multitasking, and possesses excellent communication and analytical skills. Job Responsibilities Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals. Prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review. Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, accurately updating relevant records and communicating changes to clients and internal teams. Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines. Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter. Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows Send market block notifications to producers following outlined protocols. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved. Education Bachelor's degree preferred. Work Experience/Skill Sets Excellent oral and written communication and organizational skills. 1-2 years of relevant experience in underwriting support preferred. Ability to multi-task in fast-paced environment. Ability to work independently and within a team. Ability to follow process and attention to details. Willingness to work toward insurance designation. (AINS) Intermediate level of proficiency in Microsoft Office, especially Microsoft Word and Excel. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Markel offers hybrid working schedules of 3 days in the office and 2 days remote. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Group Careers. No other URL should be trusted All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $25-$31 per hour with a 5% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

This position is responsible for processing new policies, renewals, changes, and cancellations. This position will also verify the accuracy of policy information and communicate with agents and policyholders regarding underwriting processing and/or customer service-related matters. Functions: Enter new policies, changes, and cancellations into the policy processing system. Provide quoting of existing business as requested. Ability to understand simple premium transactions within a policy processing system. Communicate with agents and policyholders regarding customer service-related matters. Assign tasks to designated resources and maintain efficiencies in processing workflows. Prepare and send policyholder/agent letters. Order reports: MVRs, CLUE, and credit reports. Distribute and scan mail. Participate in quality assurance functions. Perform other duties as assigned by supervisor. Requirements High School or equivalent education required. Ability to learn rating and procedural concepts required. Effective interpersonal and communication skills required. Ability to detect and correct errors in procedures required. Ability to work effectively with company computer systems and processing methods required. Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required. Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required. Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required. Ability to perform the essential functions of the job with or without reasonable accommodation required.

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will support developmentally disabled individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. ESSENTIAL & CORE FUNCTIONS: 1. Develops consumer's basic living skills (e.g. social, domestic, hygiene) through instruction and encouragement. 2. Assists in the development and implementation of long-term and short-term goals for the consumer, as developed by the Interdisciplinary Team under the supervisor or the direction of the Program Coordinator. 3. Develops and maintains a positive and effective relationship with the consumers, families, staff, administration , case management, and other service providers and assists in coordinating with any and all their needs concerning consumers. 4. Teaches, prompts and/or assists the consumer with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions and consumer appearance. 5. Teaches, prompts and/or assists consumers in basic domestic duties as needed such as cooking, cleaning, laundry and shopping. 6. Coordinates and maintains consumer's schedule (e.g. doctor's appointments, job). 7. Coordinates consumer's participation in leisure and recreational activities. 8. Maintains records and completes paperwork as required. 9. Adheres to consumer's behavior and health management plan and collects data (e.g. use of behavior modification techniques, dietary restrictions). 10. Maintains a safe environment for the consumer; prevents harm to consumer, self and others. 11. Accompanies consumer to and from work, scheduled appointments and recreational activities in a safe and timely manner. 12. Serves as a good role model to the consumer. 13. Maintains current certification as required by WES and as outlined in Title 55 PA CH. 51 relative to the provision of HCBS. ADDITIONAL RESPONSIBILITIES: I. Performs other duties and special projects as assigned. PREREQUISITES AND QUALIFICATIONS I. BA/BS degree plus one(1) year of related experience in field; or High School Diploma/GED plus three (3) years of related experience in the field. 2. FBI clearance, PA criminal history check and PA child abuse clearance required. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: The individual is to be supervised by the Director of In-Home Support. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use bands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to enable individuals with disabilities to perform the essential functions. While performing the job duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Job Description GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The individual occupying this position will support developmentally disabled individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. ESSENTIAL & CORE FUNCTIONS: 1. Develops consumer's basic living skills (e.g. social, domestic, hygiene) through instruction and encouragement. 2. Assists in the development and implementation of long-term and short-term goals for the consumer, as developed by the Interdisciplinary Team under the supervisor or the direction of the Program Coordinator. 3. Develops and maintains a positive and effective relationship with the consumers, families, staff, administration , case management, and other service providers and assists in coordinating with any and all their needs concerning consumers. 4. Teaches, prompts and/or assists the consumer with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions and consumer appearance. 5. Teaches, prompts and/or assists consumers in basic domestic duties as needed such as cooking, cleaning, laundry and shopping. 6. Coordinates and maintains consumer's schedule (e.g. doctor's appointments, job). 7. Coordinates consumer's participation in leisure and recreational activities. 8. Maintains records and completes paperwork as required. 9. Adheres to consumer's behavior and health management plan and collects data (e.g. use of behavior modification techniques, dietary restrictions). 10. Maintains a safe environment for the consumer; prevents harm to consumer, self and others. 11. Accompanies consumer to and from work, scheduled appointments and recreational activities in a safe and timely manner. 12. Serves as a good role model to the consumer. 13. Maintains current certification as required by WES and as outlined in Title 55 PA CH. 51 relative to the provision of HCBS. ADDITIONAL RESPONSIBILITIES: I. Performs other duties and special projects as assigned. PREREQUISITES AND QUALIFICATIONS I. BA/BS degree plus one(1) year of related experience in field; or High School Diploma/GED plus three (3) years of related experience in the field. 2. FBI clearance, PA criminal history check and PA child abuse clearance required. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: The individual is to be supervised by the Director of In-Home Support. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use bands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to enable individuals with disabilities to perform the essential functions. While performing the job duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Job Description Peer Support Specialist Macomb Region - Behavioral Health Services Program Reports To: Program Manager Status : Full Time FLSA Status: Non-Exempt/Hourly Judson Center's behavioral health services offer substance abuse therapy, co-occurring services for those with a mental illness. A recovery-oriented model is utilized. The model includes a peer support specialist who works with the team to mentor and remove barriers to successful treatment for the client. Clients are referred from Macomb County Community Mental Health, DHS, and private insurance companies. Summary of Position The primary responsibility of a Peer Support Specialist is to mentor and work with the client to remove barriers to successful treatment recovery. The Peer Support Specialist will work with the consumer and treatment team in deciding what their role in the client's recovery will be. The Peer support specialist will: Complete the first part of the intake with clients, work with therapists in group therapy sessions, lead support groups, make phone calls to remind clients of their appointments with the therapists and psychiatrist and help to get them to their appointments if necessary, help to call clients who missed appointments to try and engage them back to therapy. The peer support specialist serves as a liaison to find and help access resources and other social service agencies for the client. The peer support specialist works to assist others with similar experiences by sharing their personal recovery stories and empowering individuals to work towards their own life goals. The peer support specialist teaches goal setting, problem solving and symptom management skills. Competencies Organizational skills, good verbal and written communication. Ability to work in a team. Cultural competence. Knowledge and personal understanding of addiction and recovery. Has been in recovery for at least 1 year. Computer skills. Qualifications Must complete the state mandated training and be certified to deliver services. Valid Michigan Driver's License, appropriate insurance and use of own vehicle. Must be in sustained recovery for at least 3 years. Demonstrate a strong commitment to promoting recovery through mentorship, removing obstacles and barriers to recovery, assisting individuals in their recovery journey in the community and accept that there are many paths an individual can take to recovery. Needs to follow the peer support specialist code of ethics. Environment Job requires non-traditional work hours, in the office and community. Job requires a flexible schedule. Job incudes working with consumers who may show aggression or have behavioral outbursts. Credentialing and Privileging The Peer Support Specialist must be under the supervision of a limited or fully licensed professional. The Peer Support Specialist must comply with all applicable licensing rules, accreditation standards, code of ethics, federal Medicaid regulations and policies and Judson Center's policies and procedures. All Peer Support Specialist must be trained and certified by the State of Michigan This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.

Ritter Insurance Marketing Harrisburg, PA About Ritter Insurance Marketing Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents. Job Summary Responsible to provide specialized product support to agents and sales staff. Manage agent and carrier relationships within assigned territory. Primary Responsibilities: Develop and maintain a working knowledge of Under 65 Health products and basic knowledge of each products strength and weaknesses and/or ability to research and access resources which will provide this information. Develop and maintain a working knowledge of the Under 65 Health market, including enrollment periods, eligibility, and legislative changes. Provide frequent ongoing support to National, Local and Agency sales to facilitate agent recruitment and development for Under 65 Health products. Provide recommendations and information on strong products in agent's area Provide specialized carrier product support Analyze, interpret, and distribute Under 65 Health territory specific carrier and market updates Makes targeted outbound calls to agents/agencies offering insurance products within assigned territory to support increasing overall production. Develop and present marketing content and copy to be used for the recruitment of agents to appoint with ancillary products, including but not limited to agent training webinars, product promotional videos, newsletters, e-mail campaigns and annual Ritter Summits. Assists with marketing events and meetings such as annual Agent Summits. Attends carrier trainings, events and webinars as required. Assists with creation of one-off marketing campaigns, recruiting campaigns, and agent training documents and presentations. Provides back-up support with distributing inbound email requests from the team general mailbox. Works effectively with other departments on cross-team projects. Prepare for and successfully pass the PA Health Insurance Licensing exam within the prescribed timeframe assigned by Manager. Complete continuing education courses to maintain an active PA Insurance License through employment with Company Additional responsibilities as assigned by Manager. Primary Skills & Requirements: High School Diploma or equivalent required. Bachelor's Degree in marketing, sales, or business (preferred). Health insurance license required, either upon hire or within first year of employment. Basic understanding of insurance and agent relationship. Knowledge of Sales, Marketing, Contracting, and New Business operations and procedures. Some experience necessary. If no experience general path is one year as a Support Specialist. Strong communication skills, especially over the phone. Strong computer and typing skills. Strong customer service skills. Soft sales skills. Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone. Some travel required. Benefits Available Medical/Dental/Vision Insurance 401(k) Retirement Plan Paid Holidays PTO Community Service PTO FSA/HSA Life Insurance Short-Term and Long-Term Disability About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Job Description Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience. JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. No prior automotive experience is required - paid onsite training is available! What we offer: Competitive compensation with bonus/incentive potential Payroll processed weekly with direct deposit Healthcare options including medical, vision, and dental 401(k) savings and retirement plans Life insurance Paid time off Paid onsite training with growth opportunities Full-time and part-time positions available What we are looking for: Respectful and reliable with a positive “team-player” mindset. Exceptional attention to detail. Strong work ethic with the ability to work in a fast-paced, customer service-driven environment. Present yourself well with a clean, professional appearance. Excellent communication and time management skills. Flexible schedule and available weekends. Proactive, reliable, and trustworthy. Takes pride in their work and enjoys working outdoors. Valid driver's license with a clean driving record. Pass drug screening and background check. Prior automotive experience is a plus but not required. Overview of this position's responsibilities: Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants. Printing and applying marketing or vehicle information. Checking and filling tire pressure. Inspect vehicles for noticeable defects and communicate all defects to the manager. Must maintain a safe, clean, and organized work area. Follow all safety instructions and company policies. Provide exceptional customer service and work with your team to ensure all customer needs are met. Other duties may be assigned based on location requirements. This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions. Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today! With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. Powered by JazzHR 0mOtjHccZQ

In a manner consistent with compliance and regulatory requirements, responds to agent's inquiries via multi-media factors including inbound/outbound calls. This position is the liaison between our external agents and our Agency Operations Department and requires system, product and insurance industry knowledge. This role is the face of Gerber Life to our external partners, requiring this role to be the expert on all things Gerber Life Agency to our experts (the external Agents) in the insurance industry. Responsibilities What you will do: Agent Interaction: Handles agent/agency inquiries on inbound/outbound calls in a positive and professional manner consistent with compliance and regulatory requirements. Utilizes knowledge of insurance products and features, including compliance and underwriting requirements and competitive positioning to provide guidance to external agents. This includes but is not limited to processing payments on policies and agent debt, escalations, form submission, policy corrections and licensing updates. Licensing & Contracting: Answers agent inquiries involving various licensing and contracting concerns. Must have a clear understanding of the contracting process, paperwork, state specific back-dating guidelines and pre appointment states. Reviews various systems to determine status and troubleshoots issues while working collaboratively with Licensing and Contracting Team. Commissions: Answers agent inquiries involving commission schedules, payment cycles, system issues involving commission payments, and reversals of premium creating chargebacks to agent commission. Must have a clear understanding of commissions, commission guidelines and commission statements and be able to work collaboratively with Commissions Team. Collaboration: Plays a critical role in the day-to-day functions of Agency Operations by interacting with agents and several areas of the company. Must have the ability to work and communicate with New Business (edits, application processing, etc.), Corporate Records (scanning and processing of documents, etc), Underwriting (UW worksheets, UW edits, UW guidelines and processing times), Accounting/Finance (processing times, billing, accounting guidelines, bill date changes, payment processing) and Policy Administration (cancellations, processing times, policy provisions, policy guidelines, admin charges). Support: Supports other Agency areas by completing administrative tasks including but not limited to creating vendor codes, updating spreadsheets/reporting, testing and additional related project and program work as assigned. Application Completion: Initiates applications over the phone with external agents and their customers. As a licensed Agent, completes the Gerber Life Application with the customer, while providing guidance, reassurance and product support throughout. Performs other duties as assigned. Complies with all policies and standards. Qualifications High School Diploma - Required Contact center experience and knowledge considered a plus - Preferred Insurance industry experience and knowledge considered a strong advantage - Preferred Excellent knowledge of all required systems: SalesForce, Agent Portal, Licensing Portal, UWWB, Lipgloss, AID and Onbase - Preferred Must have the ability to multitask and troubleshoot complex situations - Required Typing - 30 w.p.m - Required Work Setting/Position Demands: Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings. Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned. Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis. Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions Performs substantial movement of wrists, hands, and fingers for continuous computer work. Extended hours required during peak workloads or special projects/events. Associate must be able to travel via car Occasional after-hours work needed Routine and/or extended after hours work needed Travel Requirements: 0% travel We can recommend jobs specifically for you! Click here to get started.

Job Description Path Behavioral Healthcare Title: IT Support Specialist Position Type: Full-Time Summary: PATH Behavioral Health, an expanding force in the realm of behavioral health, is on the lookout for outstanding individuals to join our organization. Path is dedicated to redefining the mental health care experience by offering clients a fully integrated system of care, built on a foundation of zero barrier access. We are driven by the belief that everyone deserves compassionate, high-quality mental health care, especially those who have been historically underserved. As we continue to extend our reach across Ohio, we're eager to welcome an IT Support Specialist to be a part of our unique, collaborative team. You will report directly to and work closely with Path's IT Director. Key Responsibilities: Serve as the first point of contact for employees seeking technical assistance. Troubleshoot and resolve hardware, software, network, and system issues. Install, configure, and update software applications and computer hardware. Provide training sessions and produce documentation for end-users. Monitor and maintain the company's IT infrastructure. Respond to IT tickets, emails, and phone calls in a timely manner. Respond to EHR end user issues and work on system/project updates. Collaborate with the IT team to identify and implement new technologies and upgrades. Implement and maintain security solutions, including firewalls and anti-virus tools. Assist in the management of user accounts, permissions, and system backups. Keep abreast of technology trends and best practices. Qualifications: Bachelor's degree in Computer Science, IT, or related field, or equivalent experience. 1+ years of experience in IT support or related roles. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with networking concepts and technologies, including LAN/WAN and VPNs. Experience with EHR Systems is a plus. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize accordingly.

Job Description Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience. JOIN OUR TEAM With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service. No prior automotive experience is required - paid onsite training is available! What we offer: Competitive compensation with bonus/incentive potential Payroll processed weekly with direct deposit Healthcare options including medical, vision, and dental 401(k) savings and retirement plans Life insurance Paid time off Paid onsite training with growth opportunities Full-time and part-time positions available What we are looking for: Respectful and reliable with a positive “team-player” mindset. Exceptional attention to detail. Strong work ethic with the ability to work in a fast-paced, customer service-driven environment. Present yourself well with a clean, professional appearance. Excellent communication and time management skills. Flexible schedule and available weekends. Proactive, reliable, and trustworthy. Takes pride in their work and enjoys working outdoors. Valid driver's license with a clean driving record. Pass drug screening and background check. Prior automotive experience is a plus but not required. Overview of this position's responsibilities: Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants. Printing and applying marketing or vehicle information. Checking and filling tire pressure. Inspect vehicles for noticeable defects and communicate all defects to the manager. Must maintain a safe, clean, and organized work area. Follow all safety instructions and company policies. Provide exceptional customer service and work with your team to ensure all customer needs are met. Other duties may be assigned based on location requirements. This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions. Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today! With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing. Powered by JazzHR KeCghS7bzX

As an Underwriting Support Specialist, you will play a critical role in providing support, coordination, and technical assistance to our agents, policyholders and staff in our Personal Lines Department. You will serve as the conduit to facilitate personal lines transactions such as quotations, initiating new business, policy changes, policy renewals, policy assembly and cancellations. Most importantly, you will provide exceptional customer service to internal and external stakeholders. Key responsibilities of the role include: Review, process and/or distribute incoming tasks. Process cancellation requests from agents and underwriters. Assist underwriters with applications, renewals and premium endorsements. Assemble new and renewal policies and endorsements and distribute to agents. Perform customer service activities such as responding to emails and handling routine telephone inquiries from agents, underwriters, other departments, and other parties. Assist underwriters with information gathering and written correspondence. Work directly with underwriting on ensuring the accuracy and completeness of all personal lines transactions in order to maximize the quality of all personal lines insurance products delivered to our customers.