Field Case Manager - Workers' Comp Adjuster
Amerisafe job in Chicago, IL or remote
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our Illinois based Workers Compensation Claims Team. In this position, you will conduct on-site and in-person investigations, determine compensability, establish reserves, document decision making, issue benefit payments, and make notifications to the State administrative authority. You will work with injured workers, employers, medical and legal professionals to ensure the appropriate benefits are provided to injured workers under the appropriate Workers' Compensation Laws. In addition to the benefits listed on our careers page, other benefits of this position include:
Salaried position based on location and experience ($50,000 to $95,000)
Auto reimbursement program
Reimbursement for cell phone and internet
Target Case Load of 60 claims
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.
Qualifications
Claims experience highly preferred.
Bachelor's degree or related professional business experience acceptable.
State license to handle Workers' Compensation claims if required.
Professional written and verbal communication skills required.
World class customer service attitude required.
Ability to learn and use proprietary software and Microsoft Office products is necessary.
The ability to be self-directed. This is a remote position.
Valid driver's license, acceptable driving record and acceptable vehicle required.
Frequent travel within a designated territory required, but rarely is overnight travel required.
Auto-ApplyJanitorial Associate - Temporary Part Time
Amerisafe job in DeRidder, LA
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, La. The Janitorial Associate is responsible for maintaining a clean and orderly physical environment on AMERISAFE's main campus, to include workspaces, offices, restrooms, break rooms, windows, furniture, trash collection and disposal and any other related duties to promote a healthy and clean environment for all.
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene. Note - All positions that require driving for the company are considered safety-sensitive positions.
Qualifications:
Must be willing to work 3 hours per night between 5:00 PM and 9:00 PM
Knowledge of basic cleaning products, supplies and methods used in an office environment
Ability to communicate and work with others in a team-oriented environment to accomplish daily tasks in an allotted time
Ability to lift 30 pounds
Ability to reach, stretch, bend, walk and stand with ease during daily shifts
Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service
Responsibilities:
Floor care including vacuuming, mopping, sweeping and spot-cleaning of all floors throughout the facility
Perform dusting, disinfecting and polishing of surfaces and furniture
Cleaning of interior windows in conference rooms, offices, etc., as requested
Daily trash removal from workspaces, conference rooms, break rooms, restrooms, etc.
Cleaning and sanitizing of restrooms daily
Restock paper supplies in conference rooms, break rooms and restrooms as needed
Report needed repairs, replacements or other unexpected issues to the Facilities Managers as needed
Cleaning of break room refrigerators, as requested
Deep cleaning of floors, workspaces, etc., as requested
Other related duties as assigned
Auto-ApplyRemote Agency Relationship Manager
Remote or White House Station, NJ job
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking a Remote Agency Relationship Manager (ARM) for Southeast, Southwest, and Midwest Regions. The ARM position will entail telephonic engagement, combined with limited in-person travel, to assigned agents and brokers. The territory will include responsibilities for several branches with a preference for the candidate to live in one of the assigned regions OR near a Chubb branch office.
The ARM will be primarily responsible for overall agency relationship management including renewal client management. The ARM will manage agents in partnership with an Agency Sales Manager (ASM) and Personal Lines Mangers, who are responsible for new client acquisition. The ARM and the ASM/PLM will work as a team, with both individuals responsible for written premium growth, the ARM assigned to existing client new business and cross selling, and the ASM/PLM assigned to new client acquisition, for the same group of agents and brokers.
The Remote ARM will report directly to Remote Agency Manager Leader.
Key Responsibilities:
* Develop agency business plans with assigned agents designed around retention and cross selling of existing clients.
* Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques.
* Premier account segment renewal table set best practice.
* Cross-sell and upselling of existing clients via account rounding initiatives.
* Responsible for existing client quote follow up and quote optimization with agents.
* Provide support to assigned agencies with non-new client development sales matters. This includes:
* Agency training to understand Chubb's products, services and competitive advantages.
* Product and service enhancements and rate changes.
* Marketing events, campaigns and corporate directives that are designed for existing clients such as water shut off device installation lists.
* Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like.
* Plan and deliver sales, service, system and continuing education training via webinar or in-person.
* Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation.
* Book management including analysis of results to identify agency specific and territory trends as related to renewal books.
* Develop and maintain trusted agency relationships primarily through phone and some in-person engagement.
* Participate in internal meetings and report on results as appropriate.
* Work with agents and underwriting on retention and cross selling.
* Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration.
Competencies:
Results Orientation: Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by:
* Recognizing and capitalizing on opportunities
* Distinguishing what results are important with a focus on achieving high-payoff activities and goals
* Challenging self and others to do better without minimizing accomplishments
* Identifying critical success factors to accomplish desired results and develop plans to achieve them
* Ensuring goals and objectives are measurable and focus on goals not activities
* Continually looking for ways to change and improve processes to create improved business results
Adaptability: Agile learner who can quickly absorb information and apply it to current business situations by:
* Responding well to change
* Handling multiple demands/priorities
* Adapting to best fit with situation at hand
* Handling conflict effectively
* Developing new skills quickly
* Accepting new responsibilities willingly
Customer Engagement: Delivers end to end customer engagement that leads to measurable revenue growth by:
* Building rapport quickly and finding common ground
* Establishing trust and credibility through timely delivery of commitments
* Leveraging goodwill to gain larger share of wallet
* Allocating resources to maximize business potential
* Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making
Problem Solving: Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by:
* Responding to, and resolving, inquiries in a timely manner
* Engaging appropriate resources to resolve problems and following through to conclusion
* Simplifying complexity by breaking down issues into manageable parts
* Looking beyond the obvious to get at root cause
* Developing insight into problems, issues and situations
Education and Experience:
* Bachelor's degree or equivalent work experience
* Minimum of 2 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience
* Experience selling to successful individuals and families preferred.
The pay range for the role is $80,000 to $100,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Auto-ApplySenior Litigation Policy Counsel, Government & Industry Affairs
Remote job
The Senior Litigation Policy Counsel will lead Chubb's efforts with respect to legal system reform initiatives. This position will work closely with internal stakeholders, including the Executive Management team, General Counsel, Litigation team, Claims, various business units, and Government Affairs. The group will align to identify priority issues and develop policy solutions and strategies to address them. Externally, counsel will represent Chubb with civil justice organizations, industry trade associations, other insurance carriers, clients, and the broader business community. The successful candidate will build coalitions and coordinate efforts to advance public policy improvements, including legislative reforms, as well court rule changes, and other related initiatives. Focus areas may include addressing excessive damages, curbing frivolous lawsuits, and improving transparency in litigation.
This position reports to the co-head of Global Government Affairs and will work in conjunction with the regionally deployed government affairs team to implement these strategies.
All Chubb locations across the US will be considered for this role.
Major Responsibilities:
Advancing Legal System Reforms:
Collaborate with internal and external stakeholders to identify priorities, develop solutions and implement strategies for legal system improvements to address ongoing challenges and improve the tort environment.
Building Coalitions with External Stakeholders:
Develop partnerships with external stakeholders, and work collaboratively to align interests, pool resources, and coordinate advocacy efforts for public policy improvements.
Industry Engagement:
Work with Chubb Business leaders in efforts to broaden the playing field and encourage support for reforms by engaging with other carriers, clients, agents, and brokers.
Strategic Coordination:
Work to identify shared objectives, implement unified strategies, and ensure efficient use of resources to achieve goals. Coordinate efforts across multiple states and jurisdictions to maximize impact.
Measuring Progress:
Provide actionable plans and resources to influence legal system improvements, including financial and political support for reform initiatives. Establish criteria to track and measure the impact of efforts.
This role offers an opportunity to contribute to meaningful legal system improvements that benefit businesses, consumers, and the broader economy.
15+ years of experience with litigation/tort reform public policy initiatives.
Bachelor's degree and JD required.
Ability to collaborate effectively in a matrix environment.
Ability to manage multiple priorities in a fast-paced, results-oriented environment.
Proven track record in legislative advocacy, including developing and executing strategies to influence legislative or regulatory outcomes at the federal, state, or local level.
Demonstrated ability to build and lead coalitions with diverse stakeholders, including businesses, trade associations, and advocacy groups.
A results-oriented mindset with a commitment to driving measurable progress in legal system improvement initiatives.
Strong strategic thinking and problem-solving skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Excellent verbal and written communication skills.
The pay range for the role is $230,000-$310,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Auto-ApplyRisk Specialist, Manufacturing
Remote or Troy, MI job
We are currently seeking candidates for a Manufacturing Specialist with experience in the insurance, loss control, and the safety industry. This person will be supporting our Michigan underwriting operations. The Manufacturing Specialist professional operates within the Risk Consulting Department and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Michigan Risk Consulting Branch Manager and directly support our Michigan territory, along with periodic travel outside the state. Occasional travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, 2-3 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position.
The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (property evaluations for large complex locations, new construction projects, sprinkler plan reviews, development of internal guidelines); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss ratio. On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth.
Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention.
Bachelor's degree in a field focused on Engineering, Safety & Health, or relevant work experience in the risk control/loss control field.
Possessing relevant professional designations or certifications such as ASP, CSP, PE, or ARM is highly desirable, but not required.
8+ years of experience in property insurance risk management and loss prevention functions.
Exhibit a deep knowledge of the manufacturing industry practice, including underwriting strategies, regulatory paradigms, emerging technologies, unique exposures, litigation, loss history, and risk assessment methodology as applicable.
Demonstrate advanced proficiency in analyzing moderate to severe manufacturing industry practice exposures and controls across all applicable lines of business
Counseling and providing presentations to existing customers on a variety of risk control topics
Evaluation and servicing of larger customers in a variety of industries that include industrial, food processing, life sciences, ethanol, biodiesel, warehousing, and power generation.
Training and mentoring of new consultants in property conservation, writing of internal standards, and consulting with less experienced staff, NAT/CAT reviews for wind, hail, flood, earthquake, and wildfire.
Ability to effectively communicate technical information regarding well-controlled and poorly controlled exposures to various audiences, including clients, underwriters, brokers, or other stakeholders in the industry practice.
Initiative, effective time management, and the ability to function both independently and collaboratively as an integral team member.
Proficiency in Microsoft Word and Adobe Acrobat. A working knowledge of Microsoft Excel and PowerPoint is preferred.
Meet Chubb's Risk Engineer, Katelyn Nassie, sharing her expertise and commitment to excellence in serving every Chubb customer. Craftsmen of Insurance
Katelyn's Story - *******************************************************
Check out our State of the Art Training and Education Center
Chubb Risk Engineering Center - *********************************************************************************
Auto-ApplyRisk Engineer, Property & Casualty
Remote or Boston, MA job
We are currently seeking candidates for a Risk Engineer, Property & Casualty with experience in the insurance, loss control, and/or safety industry. This person will be supporting our Boston, MA underwriting operations, but can be based anywhere in metro Boston or southeastern New England. The Risk Engineer professional operates within the Risk Consulting division and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Regional Risk Consulting Manager and directly support our New England territory. Regular travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, approximately 2 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position.
The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (employee safety, fleet, facility maintenance, business continuity, product safety, etc.); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss history (i.e. business continuity planning, employee safety training, safety committee support, product safety review and evaluate building fire protection systems). On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth.
Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention.
Five years or more of experience in property, casualty, and workers' compensation insurance risk management and loss prevention functions, focusing on evaluating hazards and controls
Proficiency in hazard identification skills, emphasizing Property, General Liability, Products, & Workers' Compensation coverages
Counseling and providing presentations to existing customers on a variety of safety-related topics
Comprehensive understanding of existing exposures and safety controls for the following lines of business: property, business interruption, product liability, workers' compensation, and commercial auto.
Excellent communication skills, both written and oral
Proficient interviewing techniques and technical report writing ability
Initiative, effective time management, and ability to function both independently and collaboratively as an integral team member
Proficiency in Microsoft Suites to include Excel, PowerPoint, and Adobe Acrobat
Prior experience in Casualty lines including GL, Products and WC is desirable. Experience in clean tech and sustainable innovation is also preferred.
Education And Certification
Bachelor's degree in a field focused on Engineering, Safety & Health, or relative work experience in the risk control/loss control field
Possessing relevant professional designations or certifications such as ASP, CSP, CFPS, CIH or ARM is highly desirable
Auto-ApplyRisk Management, Modeling Analytics Lead
Baton Rouge, LA job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Data Analytics, Data Science
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$169,400.00 - $279,600.00
**Target Openings**
1
**What Is the Opportunity?**
The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils.
The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs.
**What Will You Do?**
We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include:
+ Provide thought leadership and strategy support related to portfolio cyber risk
+ Validate cyber aggregation risk models and technographic scores
+ Assist the Cyber Underwriting team with subject matter technical expertise and guidance
+ Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership
+ Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack
+ Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios)
+ Monitor the Company's exposures, aggregations, and peril-specific book mix changes
+ Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development
+ Create and maintain collaborative relationships with business partners
**What Will Our Ideal Candidate Have?**
+ Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus
+ Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data
+ Knowledge of insurance concepts, coverage, products, and operations preferred
+ Ability to apply emerging statistical procedures to large highly complex work
+ Working knowledge of a programming language such as Python/R/Matlab preferred
+ Works well both independently & within a team, strong organization, and time management
+ Demonstrated ability to convey technical concepts across professional fields of discipline
**What is a Must Have?**
+ Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience.
+ Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Claims Attorney
Remote or Arizona job
National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (******************
National Interstate is looking for a Claims Attorney to join their team. This individual will work fully remote from the USA.
Essential Job Functions and Responsibilities
Assesses claims, including liability determination, coverage analysis, and damage evaluation.
Assigns cases to outside counsel and evaluates their performance.
Develops, prepares, and implements Claims Litigation strategy, including affecting settlements/reserves within prescribed limits.
Works toward the resolution of claims files and attends arbitrations, mediations or trials as necessary, but is not attorney of record.
Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies.
May provide oversight and supervision to outside counsel on claims-related litigation.
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
Performs other duties as assigned
Job Requirements
Education: LLM (Master of Law) or JD (Juris Doctorate) and current attorney license required.
Prefer at least 5 years of Transportation Defense
Experience: Generally, a minimum of 6 years of legal or claims experience.Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Excellent interpersonal and communication skills with the ability to build relationships. Proven ability to handle confidential information with discretion. This position does not counsel the company.
Company:
NIIC National Interstate Insurance Company
Salary Range:
$112,000.00 -$120,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyHead of Technology Servicing
Remote job
We are seeking a dynamic and experienced technology leader to join our team as the APAC Head of Technology for Servicing. This role is responsible for driving the platform strategy, managing change and run operations, and delivering exceptional customer experiences across contact centers, servicing, and operations in 11 markets across the APAC region.
The successful candidate will oversee both Change and Run aspect of the servicing portfolio and leading a distributed team:
* Portfolio management and delivery of initiatives and enhancements across four key servicing platforms: CX One (Omni-channel for IVR and Voice), CRM (Microsoft Dynamics), Self-Service Portal, and Chatbot.
* Production support and stability, service levels and incident management of the servicing platforms.
* Collaborate with Global/Regional Platform Owners in delivery and managing the platform.
Key Responsibilities:
* Responsible to drive Platform strategy and roadmap for Servicing and Operational applications, promoting reusable and scalability architecture.
* deliver initiative to enable and deliver Servicing and Operation OKRs in supporting business growth across APAC consumer.
* Accountable to managing the APAC consumption of the Servicing / Operation Platforms to ensure stabilities, remediation of security vulnerabilities, upgrade of tech stack and implementation of enhancement and initiatives.
* Responsible for technology investment planning for the platform and overall Total cost of ownership of the servicing and operation applications.
* People management of the distributed team across Change and Run. Optimising of resource management based on the business demand and technology roadmap.
* Responsible to conduct and prepare for the Servicing and Operation steer co and portfolio governance
Attributes:
* Growth mind set with a focus on solutions that benefit the customer
* Excellent communication and presentation skills with senior management
* Flexible, adaptable and hand on in a fast paced and changing environment
* Able to influence and negotiate with stakeholders and other supporting teams to drive project outcomes
* Able to develop effective working relationships across Chubb at all levels at country, regional and global level
* Able to resolve conflicts that may arise, and clear roadblocks that impede project progress
* Displays a strong understanding of IT and business change aspects of projects
* Able to travel interstate if required and work across APAC time zones
Essential:
* Degree qualified in I.T. or a related discipline
* 15+ years Technology Platform / Portfolio Management experience and regional exposure across APAC
* Experience with agile system development methods and tools (JIRA, confluence, etc) - preferred agile and PMP certified
* Experience in leading IT project teams within and across regions for an international organization, ensuring successful project delivery across diverse platforms in multiple APAC markets
* Ability to management a portfolio of project in parallel. Proven ability to manage across SDLC.
* Experience in Production Support with service level management / incident management and SRE.
* Financial Management of managing more than $2M+ USD budget and understanding of Clarity, investment planning and forecast
* Experience in application / platform related to servicing and operation as self-service portals, chatbots, call center omnichannel solutions (i.e. NICE CXone, Genesys), CRM systems (i.e. Microsoft Dynamics 365)
* Experience in project related to Cloud migration (ie. Azure Cloud migration and operations impact)
* Experience with leading platform / application that integrate with Data and AI
* Experience with business case development and deep understanding of initiative to drive OKR for servicing portfolio on cost to service, NPS, contact centre productivity and automation
* Remote working experience, with both IT and business teams. Experience working with distributed delivery teams
* Servicing & Operation domain knowledge and digital transformation experience
* Strong communication and presentation skills with senior management / stakeholders
* Strong people leadership of upward of 20+ people and vendor management skills
Auto-ApplyPolicy Services Specialist
Amerisafe job in DeRidder, LA
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. This position will perform proper submission entries, policy issuance, policy endorsements and/or cancellations of all policies in accordance with the objectives and procedures outlined by company and state guidelines.
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.
Qualifications
High school diploma.
Strong organizational, communication and decision-making skills
Problem solver and detail oriented
Team player and project oriented
Requires a working knowledge of Word and Excel
Basic typing and computer skills
Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service
Responsibilities
Issue and process policies written, policy endorsements and/or cancellations (or reinstatements) accurately according to state specific rules and regulations
Review and prepare policy submissions
Reviews and monitors accounts as needed for specific duties assigned
Prepares written correspondence to internal and external contacts
Prepares weekly and monthly reports as needed
Assist with software testing
Assist in the maintenance of NCCI and state lists for any errors or rejection of policies and/or endorsement submissions
Performs additional assignments and special projects as requested
Auto-ApplyClaims Specialist - Bodily Injury
Remote or Ohio job
National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (******************
National Interstate is looking for a Claims Specialist to join their team. This individual will work fully remote from the USA.
Essential Job Functions and Responsibilities
Manages a large inventory of complex claims to evaluate compensability/liability.
Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
Performs other duties as assigned.
Job Requirements
Education: Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.Experience: Generally, a minimum of 9 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).Scope of Job/Qualifications: Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge. Demonstrates excellent analytical, negotiation, and problem-solving skills. Maintains strong knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Viewed as a senior resource within the Claims department and/or organization.
Company:
NIIC National Interstate Insurance Company
Salary Range:
$90,000.00 -$100,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyInsurance Advisor Trainee- InsuraMatch
Remote or Baton Rouge, LA job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
25
**What Is the Opportunity?**
As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others.
Candidates located within a commutable distance to: Knoxville, TN; Richardson, TX or Spokane, WA will work a hybrid work schedule.
The Schedule:
-Start Date: January 12th, 2026
-Hybrid Work Arrangement: three days in office and two days remote
-Training: 9:00am-5:30pm local time - Monday- Friday for the first 4-6 weeks
-Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm local time
Work Arrangement (Remote Schedule)
- Start Date: January 12th, 2026
- Remote Work Arrangement
- Training: 9:00am - 5:30pm local time - Monday - Friday for the first 4 - 6 weeks
- Post Training: 12:30pm - 9:00pm local time - Monday - Friday plus 1 Saturday shift per month from 9:00am - 5:30pm local time.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Cyber Claim Counsel
Metairie, LA job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Legal
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$111,600.00 - $184,200.00
Target Openings
1
What Is the Opportunity?
Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team conducts thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. Travelers' Cyber Claim Team is responsible for handling claims focusing on cyber privacy and security breach incident response, computer crime, infrastructure attacks and restoration, notification to affected parties and regulators, business interruption, consumer privacy liability, and identity fraud/theft. The First-Party Cyber Claim Team partners with and supports business units including Private-Non-Profit, Public Companies, Financial Institutions, Insurance Companies, Investment Advisors, and Professional Liability. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and non-attorney claim colleagues, and participate in BSI claim strategic initiatives.
As of the date of this posting, Travelers anticipates that this posting will remain open until January 28, 2026.
What Will You Do?
* Follow operational policies to analyze, investigate, and resolve BSI claims of varying levels of severity with moderate supervision from claims management.
* Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery strategies.
* Retain, monitor, and manage outside counsel actively utilizing litigation management plans and budgets.
* Communicate with underwriting on significant claim exposures.
* Continue to develop the ability to identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and Claim management.
* Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions.
* Refine policy interpretation/coverage analysis skills including drafting coverage opinions with case law included.
* Strengthen the ability to negotiate settlements/resolutions, review releases and settlement agreements, including confidentiality and non-disclosure provisions.
* Support underwriting marketing efforts, including participation in broker and account visits and risk mitigation seminars and authoring customer-focused white papers and articles.
* Monitor marketplace conditions, conduct research, and draft reference materials to inform claim and underwriting colleagues on law impacting Travelers' underwriting and claim decisions.
* Obtain and maintain required adjusters' licenses.
* Perform other duties as assigned.
*
What Will Our Ideal Candidate Have?
* Five or more years of relevant legal or claim handling work experience.
* Demonstrated ability to effectively work through conflict and resolve issues with a professional demeanor.
* Ability to make sound decisions and negotiate terms and conditions within designated authority limit.
* Strong verbal and written communication skills with the ability to clearly articulate coverage determinations.
* Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics.
* Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners.
What is a Must Have?
* Bachelor's Degree.
* Juris Doctorate Degree.
* Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working.
* Two years of relevant legal experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Executive Risk Engineer, Equipment Breakdown
Remote or Indianapolis, IN job
We are currently seeking applicants for an Equipment Breakdown Risk Engineer (EBRE) for our Chicago, IL branch operations. The EBRE professional operates within the Risk Engineering Department and is considered an integral component of the valued added services that we provide for our commercial insurance policy holders. The position will report to the Chicago Risk Engineering Team Lead and directly support our northern Illinois and southern Wisconsin territory.
The primary focus of this position is to perform risk evaluations, evaluate exposures and controls, develop meaningful loss estimates, and communicate findings to business partners. Responsibilities include the application of critical thinking to determine the adequacy of controls, the likelihood of loss, the magnitude of loss, and the overall insurability. The individual will conduct boiler and pressure vessel inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action, and submitting required reports. The individual will communicate to customers how these recommendations impact their business and appropriate courses of action. The Equipment Breakdown Risk Engineer will also perform claims investigations which include evaluating the elements of the accident, extent of damage, damage verification, invoice review, and cause of loss. The individual provides risk improvement services to customers, including identifying exposures with significant loss potential, investigation of losses and evaluation of preventative maintenance management programs. Written reports will include evaluations of machinery breakdown and business interruption exposures, which will assist underwriters in evaluating risks and assigning proper premium for the exposure.
This is a remote-based role that has field travel.
Description
Development of risk improvement reports, recommendations, and other risk assessment documentation
Building and maintaining productive relationships with underwriting and service teams assigned to support the business with agents, claims, and clients
Managing workload within an assigned territory
Taking ownership of the territory and effectively prioritize, plan, and schedule work
Utilizing technology resources for maximum efficiency
Responding to customer requests in a timely and professional manner
Ability to deliver timely, quality service and products to internal and external customers
Meet Chubb's Risk Engineer, Katelyn Nassie, sharing her expertise and commitment to excellence in serving every Chubb customer:
Katelyn's Story - *******************************************************
Check out our State-of-the-Art Training and Education Center:
Chubb Risk Engineering Center - *********************************************************************************
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Qualifications
Qualified candidates will have a minimum of 3 to 5 years of experience inspecting boilers and pressure vessels. In addition, the candidate must be prepared to fulfill any additional requirements of each state jurisdiction in order to obtain state commissions
Candidate must have sound proficiency and experience with industrial, mechanical, and electrical equipment
Counsel and provide presentations to existing customers on a variety of safety related topics
Time management and work planning skills are essential for delivering efficient and productive workflow
Teamwork and advanced communication skills are necessary to achieve business goals
Strong interpersonal skills, including basic business expertise, such as sales, ability to negotiate, and the capability to interact with a wide variety of customers are essential
Additional competencies required to include proficient writing skills, self-management, problem solving, and results orientation
Education And Certification
High school degree is required
Current National Board of Boiler and Pressure Vessel commission is required
Two or four-year college degree in Engineering or Science is desirable, but is not required
Auto-ApplyHR/Payroll Assistant
Amerisafe job in DeRidder, LA
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. In this position you will assist and support the human resources and payroll departments in accordance with the objectives and procedures outlined by the company.
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.
Qualifications:
High school diploma required; Associate degree in business, accounting or Human Resources preferred
Experience in a similar role preferred; HR or payroll processing experience a plus
Reliability in checking own work to ensure accuracy
Excellent computer skills needed to be successful; Proficiency in Excel required; Familiarity with ADP a plus
Highest level of confidentiality and understanding of sensitive information required
Excellent organization, interpersonal, written and verbal communication skills with the ability to communicate effectively at all levels of the company
Strong sense of self-motivation and the ability to work independently
Ability to manage multiple tasks and projects simultaneously, prioritizing as necessary to meet deadlines
Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service.
Duties and Responsibilities:
Assist in maintaining the applicant tracking system, performing recruiting duties as directed by the HR Generalist
Coordinate pre-employment screening and communicate results in accordance with departmental procedures
Provide basic orientation to new hires upon the start of employment
Prepare new employee electronic files, ensuring secure and confidential documents are properly stored
Enter required information on new employees in ADP
Train new employees on all procedures related to payroll, time entry and auto reimbursement, if applicable
Back up Payroll Manager duties with enhanced access and rights in ADP
Respond to all employment verifications
Verify and administer garnishment orders
Process all employee manual payroll checks
Verify accuracy and proper approval of time entries submitted via ADP
Process accurate and timely data entry into ADP for semi-monthly payrolls, including reviewing reports and balancing totals prior to transmission
Create pay wires after all payrolls for billing internal companies
Complete changes to personal payroll data based on employee requests
Verify approvals on change requests and secure executive approval where necessary
Enter all changes submitted via change notices, including job titles, business unit, salary, reporting structure, etc.
Reconcile all vacation and personal time
Assist with reconciling benefit billings, charging internal companies as necessary
Prepare monthly and quarterly payroll analysis reports for management
Distribute payroll checks as required
Act as the internal liaison for the auto reimbursement program
Process terminations through ImageRight and in ADP, ensure accurate calculation of final pay and earned/unused time off balances, file separation notices with the appropriate state, if needed, etc.
Maintain job description library and interview guides
Maintain the company organizational chart, ensuring job titles and reporting structures are accurate
Maintain monthly and quarterly reports and provide ad hoc reports as requested
Maintain HR and Payroll records in ImageRight
Assist with employee handbook updates
Maintain the HR and Payroll intranet pages
Maintain a quarterly training calendar for compliance training for employees and supervisors, assigning accordingly
Manage labor posters subscriptions, ensuring electronic and physical posters are compliant for all locations
Attend job fairs and off-site training events as requested
Assist with training and mentoring other staff members
Auto-ApplyExperienced Loss Control Consultant - Remote
Remote or Columbia, MO job
The location of position is flexible and may be available to work in another location and/or remotely based on the need of the department. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Loss Control Consultant. The position requires the person to:
* Delivery of high quality multi-line risk evaluations and loss analysis of exposures and controls related to Workers' Compensation, Property, Inland Marine, Umbrella, Builders' Risk, Products/Completed Operations, Commercial Auto, Garage Liability/Dealer's Blanket and General Liability.
* Have a team-based approach working with other internal associates and departments, as well as our agency partners, to provide effective risk improvement consultations to Commercial policyholders that positively influence loss ratios, relationships, profitable new business growth and account retention.
* Deliver collaborative, consultative-based Loss Control services that provide value and solutions to policyholders while working with them to move service issues forward and improve the account's loss exposures and performance and overall cost of risk.
* Conduct on-site visits of existing and prospective policyholders and complete comprehensive survey reports to evaluate operations, exposures and controls and provide an overall assessment for adequate risk selection, pricing and application of techniques for profitable Underwriting results.
* Complete value-based correspondence to summarize visit activities that includes solutions-based discussion and development of meaningful recommendations to minimize policyholder exposure to loss.
* Act as a technical resource for Underwriters, other internal departments, agency partners and policyholders. Assist policyholders with identifying exposures and implementing effective controls to minimize risk.
* Provide value-added services to assist in overall policyholder risk reduction strategies such as effective safety culture implementation, risk identification, program development assistance, safety training, resource assistance and loss analysis evaluation.
* Market Loss Control department and Auto-Owners competitive differentiation to policyholders and agency partners with a focus on building positive and lasting relationships to bring in and retain profitable business.
* Assist in the evolution of the Auto-Owners Loss Control Department by contributing technical skills and knowledge, expertise, ideas and working on projects to assist in achieving our vision. Mentor, coach and train new and less experienced Loss Control associates.
Desired Skills & Experience
REQUIRED
* Excellent oral and written communication, presentation and marketing skills
* Active listening and the ability to ask open-ended questions
* Sound interpersonal, consultative and collaborative skills
* Excellent problem solving, critical thinking, organizational and time-management skills
* Detail oriented and disciplined
* Strong work ethic
* Excellent problem solving and critical thinking skills
* Assertive and high level of self-motivation
* Ability to work independently, remotely and with minimal supervision
* Ability to work cooperatively and enthusiastically with both internal and external stakeholders
* Flexibility for necessary travel and occasional overnight stays
* Valid driver's license with good driving history
PREFERRED
* Bachelor's degree from a four-year college or university in safety related sciences, engineering, related field, or equivalent OR an Associate's degree in Occupational Safety and Health with equivalent related work experience.
* Minimum of 3 years increasing levels of related Loss Control and Commercial lines Property/Casualty insurance experience
* Possessing relevant designations such as ALCM, OHST, ARM, CFPS, CIH, ASP and/or CSP
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
* Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-BK1 #LI-Hybrid
Auto-ApplySQL Developer
Amerisafe job in DeRidder, LA
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based remotely or in DeRidder, LA. The SQL Developer is a non-exempt position that will perform duties and participate in projects in support of the objectives of the Risk and Information Services Department. The SQL Developer will identify business requirements, analyze business problems, and plan and implement solutions accordingly. Duties will include identifying opportunities for improvements to data analysis, data processing, reporting capabilities, and performance and recommending, developing, and managing projects to improve the flow of data and business intelligence information throughout the company.
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.
Qualifications:
Bachelor's degree (preferred Computer Science) or equivalent combination of technology training, certifications, and experience
Minimum of five years of work experience in MS SQL Server Database Tools
Preferred experience in Microsoft SSAS, SSRS, or Power BI
Expert knowledge of and demonstrated work experience with advanced database concepts and technologies, especially MS SQL Server, structured query language, and related development tools and systems
Strong technology skills including especially data retrieval and analysis tools
Excellent organizational, reporting, and time management skills
Knowledge of insurance concepts and insurance operations
Excellent written, verbal, and interpersonal communication skills
Demonstrated ability in creative thinking, self-direction, and initiative
Demonstrated ability to thrive in a dynamic and high-pressure environment
Demonstrated interest in continued education and pursuit of knowledge
Excellent organizational and time management skills
Willing to work extended hours and weekends
Responsibilities:
Analyze, plan, design, develop, code and debug SQL systems according to specified requirements
Supports the availability, performance, and integrity of Amerisafe's Business Intelligence platform
Provides technical, testing and user documentation in support of SQL solutions
Responds to and resolves Business Intelligence production issues with appropriate sense of urgency
Performs ad-hoc data analysis and reporting as requested
Researches and recommends initiatives to enhance database and BI systems
Develops project plans and appropriate documentation of activities
Maintains appropriate expertise to ensure effective service level
Prepare data, business and risk analyses for internal and external stakeholders as requested by management
Support the VP of Risk Services in departmental functions as necessary
Auto-ApplyManagement Consultant-Commercial Construction Industry (Commission Based)
Baton Rouge, LA job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other, Finance and Accounting, Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,000.00 - $70,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs.
This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments.
**What Will You Do?**
+ Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
+ Collect and analyze financials of peer group members.
+ Work closely with peer group host companies in preparation for peer group meetings.
+ Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
+ Conduct peer group meetings on time, on task, and with exceptional quality.
+ Hold peer group members accountable for follow-through on group recommendations.
+ Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
+ Actively seek one-on-one consulting opportunities within the assigned peer groups.
+ Deliver additional one-on-one consulting as assigned.
+ Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
+ Maintain accurate member/client records.
+ Coordinate closely with other functions to maximize member experience and lifetime value.
+ Provide input into developing and maintaining the peer group program operations manual.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 5 years experience consulting with closely held business owners.
+ Experience owning or operating a commercial construction business.
+ Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions.
+ Demonstrable delivery of high quality work/service within agreed upon timeframes.
+ Able to communicate as a peer to highly successful, strong-willed CEO members.
+ Equally exceptional team and individual performer.
+ Helpful and highly responsive.
+ Strong problem solving ability.
+ Strong organizational skills.
+ Strong, articulate communication skills.
+ Entrepreneurial.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
+ Capable and comfortable with web-based applications integrated into PCA's established processes and best practices.
**What is a Must Have?**
+ Bachelor's degree required.
+ 10 years of business experience required.
+ Ability to travel up to 75% of the time required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Regulatory Intern
Amerisafe job in DeRidder, LA
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. The Regulatory Intern will have the opportunity to job shadow and work side-by-side with the Regulatory Department gaining on-the-job, hands-on experience. The Regulatory Intern will assist and support all roles in the Regulatory Department for the duration of the paid Internship. This role will report directly to the Regulatory Manager.
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene.
Qualifications:
High school senior or college student preferred
Ability to grasp new processes and software
Ability to maintain organize plan and prioritize tasks with guidance
Ability and capability to communicate effectively with employees at all levels of the company
Attention to detail and accuracy
Ability to carry out assignments to completion with minimal guidance
Work well as part of a team
Ability to maintain confidentiality
Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service
Duties and Responsibilities:
Coordinate Error & Omission compliance of contracted agents/agencies. Update CRM agent errors and omissions fields, and handle related matters
Review and distribute incoming circulars and bulletins with assistance from the Legal Department
Administer regulatory bureau access for employees across departments
Provide general clerical support services to enhance the operation of the Regulatory Department
Enter banking information for agent set up for direct deposit.
Process termination letters for agency and producer appointments
Auto-ApplyJanitorial Associate
Amerisafe job in DeRidder, LA
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our "Excellence Team" based in DeRidder, La. The Janitorial Associate is responsible for maintaining a clean and orderly physical environment on AMERISAFE's main campus, to include workspaces, offices, restrooms, break rooms, windows, furniture, trash collection and disposal and any other related duties to promote a healthy and clean environment for all.
Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene. Note - All positions that require driving for the company are considered safety-sensitive positions.
Qualifications:
* Must be willing to work 3 hours per night between 5:00 PM and 9:00 PM
* Knowledge of basic cleaning products, supplies and methods used in an office environment
* Ability to communicate and work with others in a team-oriented environment to accomplish daily tasks in an allotted time
* Ability to lift 30 pounds
* Ability to reach, stretch, bend, walk and stand with ease during daily shifts
* Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service
Responsibilities:
* Floor care including vacuuming, mopping, sweeping and spot-cleaning of all floors throughout the facility
* Perform dusting, disinfecting and polishing of surfaces and furniture
* Cleaning of interior windows in conference rooms, offices, etc., as requested
* Daily trash removal from workspaces, conference rooms, break rooms, restrooms, etc.
* Cleaning and sanitizing of restrooms daily
* Restock paper supplies in conference rooms, break rooms and restrooms as needed
* Report needed repairs, replacements or other unexpected issues to the Facilities Managers as needed
* Cleaning of break room refrigerators, as requested
* Deep cleaning of floors, workspaces, etc., as requested
* Other related duties as assigned