Amerit Consulting jobs in San Diego, CA

Overview: Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished Contract Specialist Contract Specialist Location: San Diego, CA Duration: 6 months+ Contract with high possibility of extension!!! Pay Rate: $32/hr Note: ONSITE role Work shift hours: Mon-Fri 7am-4pm The candidate must be organized and have good communication skills Extension possible and potential to convert to FTE Job Description: Bachelor's degree required (relevant experience may substitute for educational requirement) 1-3 years of general contract experience Proficiency in Microsoft applications and Customer Relationship Management software (e.g., MS Teams, Excel, SharePoint, Salesforce, and SAP) Strong organizational skills (must be highly organized and detail-oriented) Communication skills (including exemplary customer service practices) The ability to successfully communicate at all business levels. The ability to manage complex tasks and make independent recommendations. A general understanding of a commercial contracting process, including contract strategy development, pricing, billing, invoicing, product technology, quoting, and policy development. Excellent written and verbal communication skills Responsibilities include: Interacting and proactively communicating with multiple MMS Dispensing teams Audit review of all components submitted as a complete contractual package. Executing complete contractual packages Maintaining an up-to-date knowledge of product offerings, policies and procedures, and purchase acquisition/marketing programs A working knowledge of US Antitrust laws, HIPAA laws, Sarbanes Oxley rules, Internal Audit procedures, and regulatory controls A working knowledge of both the pre- and post-signature capital contracting processes including, but not limited to, acceptance and performance, product installation, billing/revenue management, leasing and purchasing, and asset management and how each are related. A general understanding of capital equipment revenue recognition guidelines and accounting principles A general understanding of contract review, risk mitigation, and regulatory compliance, including, but not limited to, evaluating, and enforcing all necessary and required pre-execution requirements, and the ability to escalate when necessary. Thanks! GURJANT "GARY" SINGH | LEAD RECRUITER Office ************

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Job Description Summary PCG is seeking a highly motivated and dependable Child Care Program Assistant to perform the day-to-day operations involved in our San Diego, California, CalWORKs Welfare-to-Work/Refugee employment services operation. This individual will be responsible for maintaining our applicant and employer database designed to ensure the success of our business services team. This individual may also complete County paperwork, utilize the CalSaws database for data entry and reporting tasks. This role is ideal for an administrative professional with excellent attention to detail, interpersonal and customer service skills. This Case Developer position will initially report directly to Child Care Supervisor. In addition, the Child Care PA is expected to provide support and assistance to our general staff. To achieve this, it is expected that he or she will effectively collaborate with other departments and contribute to a healthy, positive work environment. The ability to work in office full time is required. Responsibilities Manage incoming child care referrals and review for program and supportive service eligibility. Ensure all required information is accurately entered into the case management systems and the child care database. Assign and distribute cases to Child Care Specialists to ensure timely customer engagement. Host and co-host virtual child care intake sessions. Perform additional duties as assigned. Required Skills Strong customer service etiquette, including professional communication and effective interpersonal skills. Comprehensive knowledge of company services with the ability to clearly articulate and address related inquiries. Strong organizational skills with the ability to prioritize tasks and meet deadlines. Ability to recognize, handle, and maintain the confidentiality of all sensitive information. Proficiency in modern office procedures and computer applications. Ability to communicate and collaborate effectively with external child care agencies. Qualifications High School Diploma or equivalent required; college degree preferred. Minimum of 2 years of relevant work experience; background in social services is a plus. Working Conditions Full-time, in-office position (Monday-Friday). Residency in San Diego County is required. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies PCG is seeking a highly motivated and dependable Case Management Associate 1 with an interest in public service to join our CalWORKs Employment Services Program. In this fully in office, co located role, you will spend each business day on site alongside community partners such as One Stop Career Centers, community colleges, and nonprofit services to deliver hands on support to CalWORKs participants. You'll conduct face to face assessments, develop and monitor Individual Employment Plans, connect job ready clients with placement and retention services, and engage individuals in vocational training or educational programs. By embedding yourself with partner agencies, you'll streamline referrals, facilitate joint case conferences, and ensure seamless communication, all aimed at guiding our clients to self-sufficiency. This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is required. This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Facilitate joint case conferences, conduct regular check‑ins with partner staff and daily check-ins with direct supervisor. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to travel between offices Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience Working Conditions Office Setting Some travel between offices The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies The Employment Services Deputy Director will oversee Welfare to Work departments within PCG's work with the County of San Diego's CalWORKs program, providing a variety of human services to more than 9,000 program participants at four offices across San Diego County. The Deputy Director is responsible for setting and overseeing the strategic direction of supporting program departments, including Housing, Child Care, Career Services and other programs that support Employment Services. The Employment Services team provides employment case management to customers from intake/orientation through to case closure. The supporting programs teams provide wrap around services to CalWORKs customers through direct service to support the CalWORKs customers on their journey to self-sufficiency. This position includes maintaining strong client relationships, overseeing department performance, and managing professional development for program managers and staff. The ideal candidate for this position will bring significant experience overseeing successful projects and/or complex programs. The Deputy Director manages a team of Managers and Associate Program Directors (APDs), each of whom lead a team of supervisors, case managers, and clerical staff. This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. Key Responsibilities: Under the direction and leadership of the CalWORKs Director, oversee a large human services contract with responsibility for operations, finances, and performance, of program under the CalWORKs contract. Provide strategic and decisive leadership, assuming responsibility and accountability for units and departments that serve Employment Services. Work with the Director to set the vision for our program and establish processes and procedures to achieve high performance. Manage and develop the leadership of direct reports. Closely monitor project needs and identify risk areas in operation. Work with leadership to develop engagement strategies and career development opportunities for staff. Communicate effectively with SD County on potential risk areas and leverage opportunities to collaborate with County on site staff. Work closely with leadership to examine departments processes and identify areas of opportunity, develop strategic plans to increase efficiency. Hold team meetings focused on key objectives, clearly articulate action plans, and follow up with team members. Track multiple projects and ensure progression is done in a satisfactory manner. Work with the Director to support the Employment Services and supporting program teams become increasingly innovative and entrepreneurial. Ensures compliance with these policies, prepares related reports and audits. Supports accurate management reporting, information flow and organizational planning. Improves the operational systems and processes to support organizations and client's goals. Interface with various stakeholders, including: County of San Diego Leadership, Contracts and Program Staff, front line program staff/case managers, subcontractors, vendors, and PCG's Finance, Human Capital Management, and other corporate support teams. Leverage our daily performance metrics dashboard, integrating a data-driven approach across the San Diego operation. Understand the impact of potential policy changes and adapt business operations accordingly (County, State or Federal legislation). Ensure teams achieve our Performance Metrics and Objectives related to our CalWORKs Employment Services contract. Potential travel: limited travel locally within CA or to corporate meetings in the United States may be required. Minimum Qualifications A bachelor's degree or higher, preferably in business, business administration, social work, public policy, or other closely related fields. Significant related experience may substitute for educational requirements. Demonstrated flexibility and adaptability in a dynamic work environment, with the ability to prioritize and deliver quality results. Multiple years of experience leading CalWORKs/TANF or similar Human Services (Employment, Housing/Homelessness, Child Care, etc.) programs is strongly preferred. A minimum of 6 years' experience in management and business operations. Expertise in working with data, reporting, and performance management. Experience managing large teams. Strong organizational and time management skills, with capacity to handle multiple priorities and deliver high-quality results within established timelines. Demonstrated ability to establish and maintain professional relationships with federal, state and county agencies as well as the public and community organizations. San Diego County residency will be required for the successful candidate. Bilingual in Spanish, Arabic or another language widely spoken by program participants also desirable. Working Conditions Office Setting Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role. Range: $99,100 - $140,000. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies CCS will work closely with the CCS Supervisor to ensure that program guidelines and policy are met, assist in maintaining a consistent work pace, adhere to schedules and meet both recurring and ad hoc deadlines. This person will also support their supervisor in mentoring and motivating Program Assistants to ensure they follow procedural requirements of CalWORKs and Stage 1 Child Care. Specific Responsibilities: Conduct group and one-one intakes with clients applying for Stage 1 subsidized childcare benefits. Assist clients with childcare application and provide information about childcare provider options and resources. Determine clients' eligibility for subsidized childcare benefits based on knowledge of eligibility requirements, regulations and guidelines. Collect, analyze, verify, and process documentation in a timely manner and according to program regulations, guidelines and standard operating procedures. Manage a caseload using State and County software systems, child care case management software and a Microsoft Access database. Properly maintain client case files by requesting, reviewing, and updating documentation for continual compliance. Process childcare changes or extensions within required timelines. Maintain up-to-date knowledge of CalWORKs Program Guide procedures and implement appropriately. Assist supervisor in meeting all performance metrics and achieving participant stated outcomes. Work with staff to achieve excellent contract performance, meaningful outputs, and adherence to stringent federal, state, county, and company compliance objectives. Assist with quality control procedures to ensure operational processes are executed accurately. Validate and complete monthly reports that measure project objectives. Assist in identifying training needs. Assist with ensuring participants receive quality and timely services. Required Skills: Strong verbal and written communication skills. Ability to work with and relate to participants and staff and demonstrate active listening skills. Ability to display professionalism and = empathy for participants and staff with diverse backgrounds. Ability to establish and maintain professional relationships with staff, management, Federal, State and County agencies as well as the general public. Ability to work independently and on multiple projects simultaneously. Ability to communicate across all levels of management and staff. Possess proper etiquette including customer relation techniques and superior verbal and written communication skills. Must be computer literate and have MS Word, Excel and Internet skills. Ability to learn specialized databases and software systems. Process oriented and results-driven work strategy. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials and information in the work setting. Demonstrated ability to use various computer systems preferably CalSaws although not required. Ability to maintain a record keeping and follow-up system. High self-awareness and ability to accept feedback. Detail and process improvement-oriented and results-driven. Ability to analyze data and develop summary reports. Required Education and Experience: An AA degree from an accredited U.S. college or university, or a certified foreign studies equivalency; preferably in business, social work, public policy or other closely related fields. A minimum of 4 year's relevant work experience in the public sector or other customer-centric service sector/industry preferred. 2 to 4 years of case management experience; experience with coaching and mentoring. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $37,500 - $54,600 EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies PCG is seeking highly motivated and dependable Claims Specialist payment processing clerk with an interest in public service who can work in our San Diego, CA Stage 1 Child Care Payment Services operation. The clerks will be responsible for accurately distributing child care payments to child care providers and working with CalWORKs families to access child care. These staff will be responsible for managing, collecting, tracking, and reporting information for child care and additional supportive services in various software programs including KinderTrack and CalWIN. Specific Responsibilities: Identify proper forms; obtain signatures on all required forms and documentation. Establish and maintain good working relationships with partners including CalWORKs participants, County staff, child care providers and Stage 2 and 3 child care payment agencies. Provide monthly reporting statistics to supervisor for designated area of responsibility. Enter manual provider timesheets and invoice information accurately. Reconcile and troubleshoot timesheet and transaction reports. Create and maintain adequate budget files for clients for audit purposes. Monitor accuracy/timeliness of payment processing. Enter budget information and verify that invoices received are budget-authorized. Required Skills: Proper etiquette including customer relation techniques, superior verbal and communications skills. Excellent accuracy and attention to detail Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Understanding of modern office methods and practices; efficient with computers. Demonstrated ability to use various computer systems, preferably CalSAWS and KinderTrak, although not required. Ability to establish and maintain professional relationships with community partners and providers. Ability to partner with and motivate clients from a diverse range of backgrounds. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Required Education and Experience: Proficient with Microsoft Excel ad basic working knowledge of Access High School Diploma required; Bachelor's Degree preferred. Accounting experience or background a plus. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $42,000-$59,300 EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Responsibilities Manages incoming referrals and assure all appropriate information is entered into the case management system. Conducts in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information. Manages processes that assure timeliness and customer satisfaction. Completes intake summaries in the case management system. Requests medical and physiological records. Obtains signatures on all the required forms and documentation. Provides monthly reporting statistics to the Senior Claims Analyst for designated area of responsibility. Assists with other duties as assigned. Required Skills Proper etiquette including customer relation techniques, strong verbal and communications skills. Knowledge and understanding of company services and ability to articulate and answer questions related to those services. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Understanding of modern office methods and practices, efficient with computers. Ability to establish working relationships with federal, state and county agencies as well as the general public. Qualifications High School Diploma or equivalent required. College degree preferred. 2+ years of relevant work experience, Social Service background a plus Working Conditions Office Setting This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Duties and Responsibilities Identifies immediate protection from harm action was taken to ensure the health and welfare of the individual or take appropriate action. Assures investigations comply with contract timelines Assures proper referrals made to external investigatory entities as required. Approves/denies case management prevention plan. Completes Quality Assurance review of investigations (high profile and random sample) Serves as a resource for investigator teams. Trains/ teaches/ collaborates/oversees of investigator team. Approves comprehensive written summary of investigations. Assures compliance and cooperation with investigations led by law enforcement, and other agencies, or any approved investigatory entity. Assists with investigations as needed, including coordinate with law enforcement, county children's services, adult protective units, county board of developmental disabilities, or any other entity as needed. Reviews all relevant documents. Documents investigative activities, including discovery of all elements of the incident. Conducts and documents interviews with individuals who may have relevant information. For incidents involving abuse, neglect, exploitation or suspicious death, attempt to complete face-to- face (in person or via web technology) interviews to evaluate the credibility of the witnesses Makes the appropriate referrals to other agencies or licensing boards at the conclusion of the investigation Writes an investigation summary report and develop a prevention plan at the conclusion of any investigation Assists with or complete other duties as assigned. Required Skills Ability to think critically, incorporating multiple factors into larger concepts Ability to work with and relate to staff and demonstrate active listening skills Display professionalism and respect for cultural differences Must be computer literate and have MS Word, Excel, Outlook, and Internet skills Ability to foster teamwork with all levels of management and staff Ability to work well independently and within a team Exemplary etiquette including customer relation techniques, Superior verbal and communications skills Strong decision making, accuracy and attention to detail Experience in meeting deadlines and adhering to strict standards Qualifications Associates degree or 6 years' experience required, Bachelor's degree preferred 6 years paid experience in home and community based services (HCBS), specifically experience with any of the following: incident investigation, assuring individual health and welfare, quality assurance, clinical; risk management, the mental health system, or interfacing with law enforcement, nursing homes, children services, adult protective services, or the Department of Developmental Disabilities A Licensed registered nurse (RN), a licensed social worker (LSW, LISW), Social Worker & Marriage & Family Therapist Board, or licensed counselor (LPC, LPCC) Working Conditions Office Setting Ability to travel up to 20% of time The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $65,200-$85,700 EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Job Developer - San Diego, CA Public Consulting Group, Inc. (PCG) is seeking an experienced and highly motivated Job Developer with strong workforce development experience to join our San Diego, California team within the CalWORKs Welfare-to-Work and Refugee Employment Services program. This role is ideal for professionals with proven success in workforce development, staffing, and recruiting who are eager to make a measurable impact on both their community and career. As a Job Developer, you will play a key role in designing and delivering workforce development solutions that connect program participants-primarily low-income job seekers-with sustainable employment opportunities. You will build and manage strategic relationships with employers, community partners, and industry leaders across key sectors such as hospitality, tourism, and healthcare, aligning employer needs with participant skills and career pathways. San Diego County residence is required. Key Responsibilities Develop and maintain strong partnerships with San Diego-area employers to create job opportunities for program clients, with a focus on advancing local workforce development goals. Conduct employer outreach, build networks, and promote hiring initiatives that support Welfare-to-Work and Refugee Employment Services participants, emphasizing sector-based and demand-driven workforce strategies. Plan, coordinate, and attend recruitment events, community meetings, and job fairs to expand employment access, strengthen employer engagement, and promote PCG as a workforce development partner. Provide one-on-one job coaching, interview preparation, and skills development to improve participants' employment readiness, retention, and long-term career progression. Deliver professional presentations and workshops for participants, employers, and staff to promote workforce programs, labor market opportunities, and employment solutions. Maintain accurate records of contacts, placements, and outcomes using Excel and internal tracking systems to support data-driven reporting, performance metrics, and contract compliance. Conduct site visits and employer meetings to monitor job performance, support retention, and ensure positive participant and business outcomes. Support the design, implementation, and evaluation of new workforce and employment initiatives, including sector-based projects, training-to-placement pipelines, and work-based learning models. Market and represent PCG's workforce and employment services with professionalism and strategic insight to strengthen community partnerships and employer confidence. Collaborate with cross-functional teams to meet workforce, placement, and performance goals in alignment with CalWORKs Welfare-to-Work and Refugee Employment Services requirements. Qualifications and Skills Bachelor's degree from an accredited institution (or equivalent experience in workforce development, recruitment, or staffing). Minimum of two years of full-time experience leading or coordinating teams in health, social services, or workforce development environments. Demonstrated success developing and sustaining employer relationships within diverse industries, preferably within a workforce development or public employment services context. Highly skilled in outreach, sales, negotiation, and partnership development, with a proven ability to translate workforce needs into concrete employment opportunities. Excellent verbal and written communication skills, with strong attention to detail and accuracy. Proven ability to manage multiple projects simultaneously, meet deadlines, and work independently with minimal supervision. Strong critical thinking, problem-solving, and data analysis abilities. High level of professionalism, discretion, and empathy when working with individuals from diverse cultural and socioeconomic backgrounds. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Bilingual in Spanish/Arabic/Haitian Creole preferred. Background in staffing, recruitment, sales, or workforce development programs strongly preferred. Proven experience in workforce development programs, including employer engagement, job placement strategies, and career pathway development, strongly desired. This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $67,100 - $80,500 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Company Overview: Public Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 1,700 professionals in 48 offices around the US and in Canada, UK and Poland. The firm draws on more than two decades of consulting to public sector clients in all 50 states and Canada to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies. PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career. Summary: Career Services Supervisor - Job Description The Career Services Supervisor is responsible for overseeing the daily operations of a team of Career Services and employment placement staff, ensuring quality service delivery, compliance with contractual and programmatic requirements, and consistent staff development. This role focuses on client management, stakeholder management, performance management, quality assurance, and interdepartmental coordination to support successful program outcomes Overall Responsibilities: Public Consulting Group, Inc. (PCG) currently seeks highly organized and detail-oriented individuals with drive and determination to aid in our mission to support low income families in San Diego County. PCG offers opportunities with challenges and performance-driven rewards to all of our staff. Our corporate culture attracts individuals who are interested in making an immediate impact on their community as well as their own career. PCG is seeking highly motivated and dependable Career Services Supervisor with an interest in public service who can work in our San Diego, CA CalWORKS Welfare-to-Work/Refugee Career Services s operation. The Career Services Supervisor will be responsible for supervising, mentoring and motivating Program Assistants, Employment Training Instructors, Job Developers and Placement Coordinators to ensure they follow procedural requirements of CalWORKs. The Career Services Supervisor will support the Assistant Program Director in the development of employment sites (for WEX, Paid WEX and ESE) and monitor of Job Club outcomes and curriculum. Specific Responsibilities: Oversee performance of Career Services staff to ensure that participants receive quality and timely services. Ability to understand and apply Career Services reporting. Communicate effectively with participants, Career Services staff, and county representatives regarding WTW program requirements. Monitor and manage projects and trends to identify training needs. Support and manage Lab Attendants, Employment Training Instructors, Job Developers and Placement Coordinators. Ability to coach and mentor staff. Working knowledge of Job Club requirements. Working knowledge of Expanded Subsidized Employment. Working knowledge of Work Experience and Paid Work Experience. Ensure completion of ESE reporting. Adhere to CPG policy, compliance requirements and support in training of lab attendants, Employment Training Instructors, Job Developers and Placement Coordinates Resolve conflicts that arise with participants. Attend county and community meetings to develop a relationship within the community for possible future collaborations Conduct weekly, monthly Career Services teams meetings as necessary. Maintain up-to-date knowledge of community resources, labor market and training resources. Monitor daily performance metrics and provide ongoing coaching, training, and professional development to direct reports. Conduct regular check-ins and provide daily support and guidance to Career Services Team members to ensure staff are equipped to meet performance expectations. Establish clear accountability practices and ensure team outcomes are measurable and aligned with program goals. Ensure participants receive timely and high-quality services throughout their program engagement. Respond promptly to customer escalations and maintain communication with the Assistant Program Director regarding any personnel, performance, or customer-related concerns. Ensure accurate and timely submission of all required County reports and maintain compliance with quality and performance standards. Attend and represent the department in meetings with internal teams, county representatives, and community partners. Validate and complete monthly reports that track and measure progress toward project objectives. Analyze QC findings to identify training needs and support targeted staff development based on trend data. Collaborate with leadership and QA to drive continuous improvement and ensure program integrity. Maintain compliance with all company policies, procedures, and program regulations. Required Skills: Strong written and verbal communication skills, with the ability to effectively interact with clients, staff, and external partners. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Demonstrated ability to work independently while also collaborating effectively within a team environment. Skilled in interpreting and applying federal, state, and local regulations. Proficient in analyzing data, identifying trends, and preparing clear, concise reports. Capable of communicating project updates, challenges, and relevant information to internal leadership and external stakeholders. Experience leading teams and coordinating tasks across multiple units. Proficient in Microsoft Office applications, particularly Excel, Word, Outlook, and Access. Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Process oriented and results-driven work strategy. Ability to work across all levels of management and staff. Proper etiquette including customer relation techniques, superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Understanding of modern office methods and practices, efficient with computers. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications: Associate's degree required, Bachelor's degree or higher in Social Work, Public Policy, Human Services, or a related field preferred. Minimum of 3 years of relevant experience in workforce development, case management, or social services. At least 2 years of direct supervisory or management experience, preferably in a similar program environment. Working Conditions: In office full time Travel to multiple office locations Range: $60,000 -$79,900 The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $60,000 -$79,900 EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience Working Conditions Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Additional As required by applicable law, PCG provides the following reasonable range of compensation for this role: $22.50 - $26.50 Hourly, in addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Additional Job Description This position requires full-time (Mon-Fri) in-office work. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $43,900-$65,200 EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Responsibilities Manages incoming referrals and assure all appropriate information is entered into the case management system. Conducts in-depth interviews with individuals including; collecting updated medical source information, discuss their impairments and limitations, work history and financial information. Manages processes that assure timeliness and customer satisfaction. Completes intake summaries in the case management system. Requests medical and physiological records. Obtains signatures on all the required forms and documentation. Provides monthly reporting statistics to the Senior Claims Analyst for designated area of responsibility. Assists with other duties as assigned. Required Skills Proper etiquette including customer relation techniques, strong verbal and communications skills. Knowledge and understanding of company services and ability to articulate and answer questions related to those services. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Understanding of modern office methods and practices, efficient with computers. Ability to establish working relationships with federal, state and county agencies as well as the general public. Qualifications High School Diploma or equivalent required. College degree preferred. 2+ years of relevant work experience, Social Service background a plus Working Conditions Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $37,500-$54,600 EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience Working Conditions Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. end of : Additional As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000-$59,999 , in addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Additional Job Description This position requires full-time (Mon-Fri) in-office work. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $43,900-$65,200 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. Duties and Responsibilities Maintains up-to-date knowledge of CalWORKs Program Guide procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Assists manager in meeting all performance metrics and achieving participant stated outcomes. Works with staff to achieve excellent contract performance, meaningful outputs and adherence to stringent federal, state, county, and company compliance objectives. Assists with quality control procedures to ensure operational processes are performed. Validates and completes monthly reports that measure project objectives. Assists in the 100% case review requirements, analyze data and reports to determine error trends. Reviews County Quality Control Audits identifying citations that are incorrect and can be challenged. Reviews staff responses to County Quality Control Audits ensuring accurate corrections have been made and maintain a tracking system to identify error trends and identify training needs. Assists in identifying training needs and error-trend rates for specific units and provides accurate reporting. Assists with ensuring participants receive quality and timely services. Ensure participants receive timely and high-quality services throughout their program engagement. Respond promptly to customer escalations and maintain communication with the Assistant Program Director regarding any personnel, performance, or customer-related concerns. Required Skills Strong verbal and written communication skills. Ability to work with and relate to participants and staff and demonstrate active listening skills. Ability to display a professional level of empathy for participants and staff and respect for cultural differences. Ability to establish and maintain professional relationships with staff, management, federal, state and county agencies as well as the general public. Ability to partner with and motivate staff and participants with both physical and/or mental disabilities. Ability to work independently and on multiple projects simultaneously. Ability to communicate across all levels of management and staff. Proper etiquette including customer relation techniques, superior verbal and written communication skills. Must be computer literate and have MS Word, Excel and Internet skills. Ability to learn specialized databases and software systems. Process oriented and results-driven work strategy. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials and information in the work setting. Demonstrated ability to use various computer systems preferably CalSAWS although not required. Ability to maintain a record keeping and follow-up system. High self-awareness and ability to accept feedback. Detail and process improvement oriented and ability to demonstrate results-driven work strategy. Ability to analyze data and develop summary reports. Monitor daily performance metrics and provide ongoing coaching, training, and professional development to direct reports. Qualifications: Associate's degree required, Bachelor's degree or higher in Social Work, Public Policy, Human Services, or a related field preferred. Minimum of 3 years of relevant experience in workforce development, case management, or social services. At least 2 years of direct supervisory or management experience, preferably in a similar program environment. Working Conditions: In office full time This position requires full-time (Mon-Fri) in-office work. Travel to multiple office locations Range: $60,000-$79,999 Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $60,000 - $79,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Job Description Summary PCG is seeking a highly motivated and dependable Child Care Program Assistant to perform the day-to-day operations involved in our San Diego, California, CalWORKs Welfare-to-Work/Refugee employment services operation. This individual will be responsible for maintaining our applicant and employer database designed to ensure the success of our business services team. This individual may also complete County paperwork, utilize the CalSaws database for data entry and reporting tasks. This role is ideal for an administrative professional with excellent attention to detail, interpersonal and customer service skills. This Case Developer position will initially report directly to Child Care Supervisor. In addition, the Child Care PA is expected to provide support and assistance to our general staff. To achieve this, it is expected that he or she will effectively collaborate with other departments and contribute to a healthy, positive work environment. The ability to work in office full time is required. Responsibilities Manage incoming child care referrals and review for program and supportive service eligibility. Ensure all required information is accurately entered into the case management systems and the child care database. Assign and distribute cases to Child Care Specialists to ensure timely customer engagement. Host and co-host virtual child care intake sessions. Perform additional duties as assigned. Required Skills Strong customer service etiquette, including professional communication and effective interpersonal skills. Comprehensive knowledge of company services with the ability to clearly articulate and address related inquiries. Strong organizational skills with the ability to prioritize tasks and meet deadlines. Ability to recognize, handle, and maintain the confidentiality of all sensitive information. Proficiency in modern office procedures and computer applications. Ability to communicate and collaborate effectively with external child care agencies. Qualifications High School Diploma or equivalent required; college degree preferred. Minimum of 2 years of relevant work experience; background in social services is a plus. Working Conditions Full-time, in-office position (Monday-Friday). Residency in San Diego County is required. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience Working Conditions In office M-F/ 8-5 Office Setting This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. Duties and Responsibilities Maintains up-to-date knowledge of CalWORKs Program Guide procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Assists manager in meeting all performance metrics and achieving participant stated outcomes. Works with staff to achieve excellent contract performance, meaningful outputs and adherence to stringent federal, state, county, and company compliance objectives. Assists with quality control procedures to ensure operational processes are performed. Validates and completes monthly reports that measure project objectives. Assists in the 100% case review requirements, analyze data and reports to determine error trends. Reviews County Quality Control Audits identifying citations that are incorrect and can be challenged. Reviews staff responses to County Quality Control Audits ensuring accurate corrections have been made and maintain a tracking system to identify error trends and identify training needs. Assists in identifying training needs and error-trend rates for specific units and provides accurate reporting. Assists with ensuring participants receive quality and timely services. Ensure participants receive timely and high-quality services throughout their program engagement. Respond promptly to customer escalations and maintain communication with the Assistant Program Director regarding any personnel, performance, or customer-related concerns. Required Skills Strong verbal and written communication skills. Ability to work with and relate to participants and staff and demonstrate active listening skills. Ability to display a professional level of empathy for participants and staff and respect for cultural differences. Ability to establish and maintain professional relationships with staff, management, federal, state and county agencies as well as the general public. Ability to partner with and motivate staff and participants with both physical and/or mental disabilities. Ability to work independently and on multiple projects simultaneously. Ability to communicate across all levels of management and staff. Proper etiquette including customer relation techniques, superior verbal and written communication skills. Must be computer literate and have MS Word, Excel and Internet skills. Ability to learn specialized databases and software systems. Process oriented and results-driven work strategy. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials and information in the work setting. Demonstrated ability to use various computer systems preferably CalSAWS although not required. Ability to maintain a record keeping and follow-up system. High self-awareness and ability to accept feedback. Detail and process improvement oriented and ability to demonstrate results-driven work strategy. Ability to analyze data and develop summary reports. Monitor daily performance metrics and provide ongoing coaching, training, and professional development to direct reports. Qualifications: Associate's degree required, Bachelor's degree or higher in Social Work, Public Policy, Human Services, or a related field preferred. Minimum of 3 years of relevant experience in workforce development, case management, or social services. At least 2 years of direct supervisory or management experience, preferably in a similar program environment. Working Conditions: In office full time This position requires full-time (Mon-Fri) in-office work. Travel to multiple office locations Range: $60,000 - $79,999 The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $60,000 - $79,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required This position requires full-time (Mon-Fri) in-office work. San Diego County Residence is Required. Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience Working Conditions Flexibility to work at different office locations as needed, based on CalWORKs business and project requirements. Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ****************************** Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services: Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Duties and Responsibilities Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs. Conducts assessments for barriers and skills. Determines eligibility and need for supportive services including child care, transportation, and ancillary services. Manages participants progress towards achieving goals by creating and updating plans. Assists program participants in developing vocational goals. Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities. Notifies county's human services specialist of non-compliance with work activities. Follows procedural requirement by updating client case files in systems. Maintains up-to-date knowledge of program procedures and implement appropriately. Maintains up-to-date knowledge of community resources, labor market and training resources. Maintains in contact with each client placed in employment on a monthly basis. Completes all necessary county paper documents and forms. Maintains communication with employment organizations and educational programs where participants are located. Ensures all performance metrics are met in achieving participant stated outcomes. Ability to perform case management duties with customers in-person and on site. Required Skills Ability to work with and relate to participants and demonstrate active listening skills. Display a professional level of empathy for participants and respect for cultural differences. Ability to learn specialized databases and software systems. Excellent customer relation techniques, and superior verbal and communications skills. Excellent accuracy and attention to detail. Ability to prioritize work and meet deadlines. Ability to recognize and maintain the confidentiality of all materials in the work setting. Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public. Ability to partner with and motivate participants with both physical and/or mental disabilities. Ability to maintain a record keeping and follow-up system. Ability to work independently, requiring minimal supervision and on multiple projects simultaneously. Qualifications High School Diploma or equivalent required. Degree preferred 2+ years of relevant work experience Working Conditions Must reside within San Diego County. Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000 - $59,999. In addition, PCG provides a range of benefits for this role. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.