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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Northborough, MA | $42,578 | $20.47 |
| 2 | Seattle, WA | $41,877 | $20.13 |
| 3 | Concord, CA | $41,501 | $19.95 |
| 4 | Ione, OR | $38,618 | $18.57 |
| 5 | Bethesda, MD | $37,245 | $17.91 |
| 6 | Waukegan, IL | $37,052 | $17.81 |
| 7 | Dearborn, MI | $36,249 | $17.43 |
| 8 | Lincoln, NE | $35,744 | $17.18 |
| 9 | San Antonio, TX | $35,351 | $17.00 |
| 10 | Fishers, IN | $35,346 | $16.99 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $86,007 | $41 | - |
| 2 | Customer Account Executive | $75,092 | $36 | - |
| 3 | Customer Care Consultant | $66,540 | $32 | - |
| 4 | Service Consultant | $65,889 | $32 | - |
| 5 | Customs Consultant | $63,698 | $31 | - |
| 6 | Telesales Representative | $61,393 | $30 | - |
| 7 | Customer Service Senior Associate | $61,106 | $29 | - |
| 8 | Specialist | $60,988 | $29 | - |
| 9 | Customer Relationship Specialist | $58,258 | $28 | - |
| 10 | Customer Service Executive | $52,771 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | New York Life Insurance | $39,248 | $19 | 12 |
| 2 | John Hancock | $37,774 | $18 | 3 |
| 3 | Safeco Insurance | $37,160 | $18 | - |
| 4 | AGIA | $36,516 | $18 | - |
| 5 | MAPFRE | $36,453 | $18 | - |
| 6 | Mutual of Omaha | $36,358 | $17 | 2 |
| 7 | Settlers Life Insurance | $36,165 | $17 | - |
| 8 | ARAG Legal Insurance | $36,045 | $17 | - |
| 9 | Blue Cross and Blue Shield of Alabama | $35,957 | $17 | - |
| 10 | Security Life Insurance Company Of America | $35,782 | $17 | - |
| 11 | Dental Select | $35,772 | $17 | - |
| 12 | Guaranty Income Life Insurance | $35,757 | $17 | - |
| 13 | Symetra | $35,616 | $17 | - |
| 14 | Universal Insurance Holdings | $35,402 | $17 | 5 |
| 15 | The Prudential Insurance Company of America, Inc. | $35,272 | $17 | - |
| 16 | Blue Cross & Blue Shield of Mississippi | $35,224 | $17 | 5 |
| 17 | Delaware Life Insurance | $34,784 | $17 | - |
| 18 | TMLT | $34,453 | $17 | - |
| 19 | Great West Casualty Company | $34,396 | $17 | 1 |
| 20 | The American Insurance Company Corp | $34,160 | $16 | - |