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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bethesda, MD | $46,882 | $22.54 |
| 2 | Northborough, MA | $46,308 | $22.26 |
| 3 | Concord, CA | $44,465 | $21.38 |
| 4 | Seattle, WA | $42,624 | $20.49 |
| 5 | Waukegan, IL | $40,670 | $19.55 |
| 6 | Ione, OR | $40,211 | $19.33 |
| 7 | Herndon, VA | $40,100 | $19.28 |
| 8 | Dearborn, MI | $39,025 | $18.76 |
| 9 | Cincinnati, OH | $38,922 | $18.71 |
| 10 | Bridgeville, PA | $38,553 | $18.54 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Customer Account Executive | $220,145 | $106 | - |
| 2 | Customer Service Expert | $86,007 | $41 | - |
| 3 | Customer Account Executive | $75,092 | $36 | - |
| 4 | Customer Support Manager | $72,156 | $35 | - |
| 5 | Customer Care Consultant | $66,540 | $32 | - |
| 6 | Customs Consultant | $63,698 | $31 | - |
| 7 | Telesales Representative | $61,393 | $30 | - |
| 8 | Customer Service Executive | $52,771 | $25 | - |
| 9 | Account Support Representative | $52,243 | $25 | - |
| 10 | Customer Service Representative Supervisor | $49,061 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Dental Select | $41,353 | $20 | - |
| 2 | Blue Cross and Blue Shield of Alabama | $41,291 | $20 | - |
| 3 | ARAG Legal Insurance | $41,267 | $20 | - |
| 4 | AGIA | $41,156 | $20 | 1 |
| 5 | MAPFRE | $40,837 | $20 | - |
| 6 | Settlers Life Insurance | $40,610 | $20 | - |
| 7 | The American Insurance Company Corp | $40,597 | $20 | - |
| 8 | Universal Insurance Holdings | $40,525 | $19 | 4 |
| 9 | The Prudential Insurance Company of America, Inc. | $40,286 | $19 | - |
| 10 | Safeco Insurance | $40,025 | $19 | - |
| 11 | Security Life Insurance Company Of America | $39,822 | $19 | - |
| 12 | Guaranty Income Life Insurance | $39,693 | $19 | - |
| 13 | Delaware Life Insurance | $39,097 | $19 | - |
| 14 | TMLT | $39,089 | $19 | - |
| 15 | John Hancock | $38,793 | $19 | 2 |
| 16 | Great West Casualty Company | $38,521 | $19 | 1 |
| 17 | Mutual of Omaha | $38,164 | $18 | 1 |
| 18 | Symetra | $37,570 | $18 | 1 |
| 19 | Blue Cross & Blue Shield of Mississippi | $37,273 | $18 | 5 |
| 20 | New York Life Insurance | $36,891 | $18 | 14 |