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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Northborough, MA | $45,058 | $21.66 |
| 2 | Seattle, WA | $43,567 | $20.95 |
| 3 | Concord, CA | $42,949 | $20.65 |
| 4 | Bethesda, MD | $41,180 | $19.80 |
| 5 | Ione, OR | $40,866 | $19.65 |
| 6 | Waukegan, IL | $40,333 | $19.39 |
| 7 | Bridgeville, PA | $39,263 | $18.88 |
| 8 | San Antonio, TX | $39,229 | $18.86 |
| 9 | Lincoln, NE | $38,074 | $18.30 |
| 10 | Saint Louis, MO | $37,754 | $18.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $86,007 | $41 | - |
| 2 | Service Consultant | $65,889 | $32 | - |
| 3 | Telesales Representative | $61,393 | $30 | - |
| 4 | Customer Service Senior Associate | $61,106 | $29 | - |
| 5 | Customer Relationship Specialist | $58,258 | $28 | - |
| 6 | Service Officer | $58,032 | $28 | - |
| 7 | Customer Service Executive | $52,771 | $25 | - |
| 8 | Account Support Representative | $52,243 | $25 | - |
| 9 | Account Management Representative | $51,292 | $25 | - |
| 10 | Client Service Technician | $50,760 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | AGIA | $40,211 | $19 | - |
| 2 | New York Life Insurance | $39,820 | $19 | 26 |
| 3 | Security Life Insurance Company Of America | $39,646 | $19 | - |
| 4 | John Hancock | $39,444 | $19 | 2 |
| 5 | Safeco Insurance | $39,434 | $19 | - |
| 6 | Settlers Life Insurance | $39,368 | $19 | 1 |
| 7 | Mutual of Omaha | $39,175 | $19 | 4 |
| 8 | Blue Cross and Blue Shield of Alabama | $38,750 | $19 | - |
| 9 | Dental Select | $38,577 | $19 | - |
| 10 | ARAG Legal Insurance | $38,145 | $18 | - |
| 11 | The Prudential Insurance Company of America, Inc. | $38,138 | $18 | - |
| 12 | MAPFRE | $37,171 | $18 | - |
| 13 | Guaranty Income Life Insurance | $36,325 | $17 | - |
| 14 | The American Insurance Company Corp | $36,189 | $17 | - |
| 15 | Blue Cross & Blue Shield of Mississippi | $35,958 | $17 | 5 |
| 16 | Great West Casualty Company | $35,769 | $17 | 1 |
| 17 | Symetra | $35,739 | $17 | - |
| 18 | TMLT | $35,597 | $17 | - |
| 19 | Delaware Life Insurance | $35,582 | $17 | - |
| 20 | Universal Insurance Holdings | $35,275 | $17 | 5 |