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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Fremont, CA | $37,287 | $17.93 |
| 2 | Sidney, NY | $36,800 | $17.69 |
| 3 | Wallingford, CT | $35,712 | $17.17 |
| 4 | Hampton, NH | $34,812 | $16.74 |
| 5 | Rockford, IL | $34,759 | $16.71 |
| 6 | Janesville, WI | $34,531 | $16.60 |
| 7 | Mesa, AZ | $34,036 | $16.36 |
| 8 | Saint Marys, PA | $33,350 | $16.03 |
| 9 | Conover, NC | $33,236 | $15.98 |
| 10 | Grand Rapids, MI | $32,955 | $15.84 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $121,826 | $59 | - |
| 2 | Senior Representative | $121,669 | $58 | - |
| 3 | Customer Service Expert | $116,816 | $56 | - |
| 4 | Service Operator | $115,319 | $55 | - |
| 5 | Customer Service Consultant | $114,728 | $55 | - |
| 6 | Customer Support Professional | $111,347 | $54 | - |
| 7 | Customer Service Professional | $110,961 | $53 | - |
| 8 | Provider Services Representative | $110,320 | $53 | - |
| 9 | Service Advisor | $109,754 | $53 | - |
| 10 | Customer Support Executive | $109,519 | $53 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Netgear | $39,063 | $19 | - |
| 2 | Ball | $38,277 | $18 | - |
| 3 | Librato, Inc. | $37,309 | $18 | - |
| 4 | Semiconductor Components Industries, LLC | $36,581 | $18 | - |
| 5 | PMC-Sierra | $35,418 | $17 | - |
| 6 | Amd | $35,051 | $17 | 2 |
| 7 | Skyworks Solutions | $35,047 | $17 | - |
| 8 | STMicroelectronics | $34,804 | $17 | - |
| 9 | Micron Technology | $34,644 | $17 | 2 |
| 10 | Texas Instruments | $33,403 | $16 | - |
| 11 | NCR | $33,309 | $16 | - |
| 12 | Charles Industries | $32,655 | $16 | - |
| 13 | Taiwan Semiconductor Manufacturing Company | $31,163 | $15 | - |
| 14 | Cypress | $30,862 | $15 | - |
| 15 | Positronic | $30,774 | $15 | - |
| 16 | Molex | $27,617 | $13 | - |