Amplifi jobs in Naperville, IL

The Marketing Implementation Manager plays a pivotal role in powering ampli FI's client success and consumer engagement strategies. This role leads the end-to-end marketing implementation process for new rewards program launches, ensuring every client receives a seamless, on-time, and high-quality go-to-market experience. As the primary owner of ampli FI's client-facing Marketing Portal, this position oversees campaign template development, accessibility compliance, lifecycle marketing resources, and client enablement tools that fuel scalable B2C engagement. Blending project management leadership, consumer marketing execution, and client-facing platform ownership, this role serves as a strategic connector across Marketing, Client Delivery, Product, Sales, and Design. The ideal candidate is data-driven, collaborative, and passionate about empowering financial institutions to drive cardholder adoption, activation, and long-term loyalty. Responsibilities Project Management & Launch Fulfillment * Manage the end-to-end B2C and marketing initiatives for financial institution clients, ensuring alignment with program launch milestones and client expectations. * Collaborate directly with Client Delivery Project Managers to ensure rewards site builds and all necessary marketing components are ready and integrated into the implementation timeline. * Conduct QA for rewards site content, consumer-facing materials, and automated campaigns, ensuring accuracy and brand consistency prior to launch. * Ensure the successful launch and implementation of rewards programs by coordinating all go-to-market activities and promotional development. * Execute client surveys following implementations, analyze and share insights with internal stakeholders, and apply feedback to drive enhancements. * Own the Marketing project board (e.g., Jira) to manage, track, and oversee all marketing deliverables that support the client implementation and launch of new rewards programs. Marketing Portal & Campaign Execution * Manage ampli FI's self-serve marketing portal, which houses 100+ client campaign templates. This includes managing the relationship with the third-party vendor that hosts and maintains the platform. * Responsible for oversight and ongoing maintenance of all existing campaign templates within the portal, striving for WCAG accessibility standards and adhering to mobile-first design principles to optimize user experience and engagement, and current regulatory adherence across all materials. * Lead design and development of all new marketing campaigns and collateral for the marketing portal, collaborating with Brand Marketing, Product, Sales, Relationship Management, and Design teams to fulfill content and creative needs. * Serve as the subject matter expert on the portal, providing demonstrations and guiding clients in effectively leveraging the platform for rewards program marketing initiatives. * Own and execute internal reporting on portal usage, template adoption rates, and client activity to provide data-driven insights to internal stakeholders. Thought Leadership & Insights * Lead ampli FI's efforts to develop client enablement resources, including guides and materials that support product and rewards platform launches and enhancements, both internally and externally. * Compile competitive research and industry trends related to rewards, payments, and consumer engagement to inform internal strategy and external messaging. * Support the Sales team by providing content, data, and expertise to respond to RFPs (Requests for Proposal) and other support inquiries during the sales and client onboarding processes. Analytics, Metrics & Enablement * Prepare and deliver key metrics and results to both internal and external stakeholders, translating raw data into clear, actionable insights. * Maintain familiarity with marketing metrics, key performance indicators (KPIs), and competitive analyses to benchmark program success. Essential Skills and Experience * Bachelor's degree or equivalent in relevant work experience. * 5-7 years of product and B2C marketing experience, with 3-5 years of developing and executing campaigns that drive product adoption and elevate consumer engagement. * Proven project management experience using Jira or similar Agile tools to manage high-volume, cross-functional project boards and deliverables. Preferred Skills and Experience * Domain expertise in financial services, including credit unions, banking, and payments, with loyalty and rewards knowledge preferred. * Technical acumen including experience with basic coding such as HTML or Markdown, with familiarity in Adobe Creative Cloud as a plus. Work Arrangement * Based at ampli FI's Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly. Physical Requirements This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $75,000 to $84,000. About ampli FI At ampli FI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Benefits and Perks * Competitive pay plus 401(k) with employer match * Medical, dental, vision, and life insurance * Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options * Tuition Reimbursement * Paid time off, company holidays, and parental leave * Employee Assistance Program * Hybrid work environment with flexible hours * Onsite perks including gym access and snacks * Employee recognition programs celebrating milestones and achievements * Growth opportunities within a supportive, team-oriented environment ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Under general supervision, act as a liaison between clients and the laboratory to help deliver good service and scope future work as needed. Prepare and submit response quotes for work. Help prepare responses to Requests for Proposals (RFPs) and more complex quotes. Work with clients and the technical laboratory to scope work for proposal. Collaborate with clients to help ensure service is being delivered and provide follow up as needed. Monitor SGS activities against quote scope, schedule teleconferences and face to face meetings as needed. Maintain pricelists. Upon request give clients sample information and coordinate technical support and advice where needed to maintain high customer satisfaction. Follow Training SOP for training and training records. Use of general knowledge of Biopharmaceutical and/or pharmaceutical analysis from development to commercial testing encompassing methods development, validation or method transfer Work with departments to ensure Technical and analytical Interpretation of client compendia or other reference Bioanalytical or Analytical methods to scope out requirements to meet client needs Prepare proposals in a way that matches client enquires Scope and speed of decision is critical to help engage new & keep existing clients happy in our services. Incorrect scoping of work has potential to not meet client/regulatory requirements and open SGS to regulatory scrutiny. Review & approve routine quotes Able to review & interpret compendial and client methods to gather relevant information from the technical experts & department heads to scope out the effort and or resources required. Uses general knowledge to develop & present technical solutions to clients in proposals indicating cost timelines & resource With support and details from departments construct complex proposals including Development, validation, transfer or stability studies for review by the Department Heads or TCM's. Qualifications Degree in Pharmacy, Biotechnology, Biology, Chemistry or related science 3 - 5 years' experience working as a scientist in a lab environment or equivalent 1 - 2 years' experience in a customer service position - preferred. Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

About the Company: Illini: Illini is known as "The Idea Line" for developing unique products around major end-user markets, themes or uses. Distributors count on Illini to deliver truly unique new ideas that their corporate, financial, real estate, school, church, automotive, medical, pharmaceutical, or non-profit (to name a few) customers will love. Illini is also a leader in photo frames and photo related products perfect for corporate gift-giving, proms and weddings and photography businesses. Through market research and listening to their customer's suggestions, Illini has developed a line of over 800 successful ideas and counting! ****************** Job Title: Marketing Graphic Designer The Marketing Graphic Designer creates visual assets that support product launches, sales tools, compliance updates, and digital content across the Illini division. This role combines strong design skills with an understanding of marketing needs in a product-driven B2B environment. The designer will produce brochures, digital graphics, market-appropriate example imprints, packaging updates, and web-ready visuals while maintaining brand consistency and enhancing the presentation of our product line. This is a mid-level, hands-on design role focused on practical, purpose-driven creative work with room for creative input and growth as familiarity with the business increases. Responsibilities: Design layouts for brochures, sell sheets, catalog pages, and marketing collateral with clear hierarchy and sales-focused messaging. Design example logos and imprint concepts tailored to different markets to help showcase each product in catalogs and vertical materials. Produce digital assets including email graphics, promotional banners, and web imagery. Create simple, visually engaging assets for our social channels to help keep Instagram and Facebook updated with fresh product content. Update and refresh product images, templates, color options, and SKUs across internal and external platforms. Handle packaging layout updates and smaller packaging tasks to support product launches, using photos provided by our in-house photographer and supplied copy. Support Compliance by executing packaging verbiage updates and required regulatory adjustments quickly and accurately. Maintain organized image libraries, packaging templates, and shared brand assets. Upload and revise visual content across the company website, ensuring product listings remain current. Provide thoughtful design input while balancing marketing goals, brand standards, and practical production realities. Collaborate to ensure consistent visual direction and an efficient workflow. Required Skills and Qualifications: Proficiency in Adobe Illustrator, Photoshop, and InDesign. Strong understanding of layout, typography, hierarchy, and visual clarity. Ability to design both print and digital with accuracy and consistency. Comfort designing within product, imprint, and packaging constraints. Excellent file organization and version-control habits. Ability to juggle multiple deadlines and manage work independently. Detail-oriented with strong proofreading and light copy-editing ability. Willingness to learn basic short-form video editing in Adobe Premiere. Preferred Skills and Experience Experience with catalog or product-based design. Familiarity with web content updates or CMS tools. Basic familiarity with simple short-form product videos in Adobe Premiere is a plus but not required. Understanding of B2B, promotional products, or other distributor-driven industries. 4-6 years of professional graphic design or marketing design experience. Demonstrated experience creating both print and digital assets. Pay Range: $60,000 - $70,000/year EOE

Strong, foundational knowledge in operating systems, networking, security, and scripting/automation. Experience with DevOps practices and CI/CD pipelines is desirable Hands-on experience with major cloud platforms (Azure, GCP, AWS), including storage and compute services, networking, security practices, and cloud-native architectures 5+ years of experience in a pre-sales or sales engineering role in an enterprise-focused technology company, with a proven track record of driving technical sales and closing large deals Experience navigating the enterprise sales process, including building relationships with C-level executives, IT decision-makers, and technical stakeholders in large organizations Ability to explain complex technical concepts to a wide variety of stakeholders, both technical and non-technical, through demos, presentations, and proposals Strong ability to analyze customer needs and translate them into technical solutions Experience conducting product evaluations, POCs, and troubleshooting complex environments is a plus Storage-focused technical experience, especially in enterprise or distributed systems Experience with high-performance or mission-critical environments is a plus Passionate about understanding customer needs and delivering tailored, impactful solutions Ability to work effectively across sales, technical, and product teams to drive success A results-oriented individual who thrives in a fast-paced, high-growth environment Open to learning new technologies and evolving with the cloud storage landscape Strong interpersonal and communication skills, with an emphasis on listening to customers and tailoring the message appropriately for different audiences

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Deputy Chief National Commercial Underwriting Counsel in Illinois. In this role, you will lead and oversee commercial underwriting operations while providing expert guidance on complex real estate and title insurance matters across multiple legal jurisdictions. You will manage a geographically dispersed team, ensuring that agents and internal stakeholders receive timely, accurate, and strategic support for their underwriting and closing activities. This role combines leadership, risk assessment, and business development, including customer engagement, educational initiatives, and talent management. You will collaborate closely with senior executives, assist in shaping policies, and help drive consistent and high-quality underwriting practices. Ideal candidates thrive in remote, flexible environments and have a strong legal and industry background in real estate and title insurance. This is an opportunity to influence commercial underwriting strategy at a national level and develop high-performing teams that support long-term business growth. Accountabilities: Provide expert underwriting guidance and risk assessment on real estate closings and title insurance matters across multiple jurisdictions Build, manage, and mentor a geographically dispersed commercial underwriting team Establish and maintain strong relationships with new and existing customers, supporting business development efforts Deliver educational presentations via live seminars, webinars, and recorded sessions for customers and internal teams Support executive leadership, including responding to urgent requests from Chief Underwriting Counsel and other senior executives Assist underwriters in evaluating complex commercial transactions and providing risk‑based recommendations Oversee human resource coordination for the commercial department, including training, performance reviews, goal setting, and disciplinary actions Requirements: Juris Doctorate (JD) degree from an ABA‑accredited law school Licensed attorney in good standing with a state bar association Minimum 10 years of experience in title insurance or real estate, including at least 3 years managing teams Strong written and verbal communication skills, with the ability to craft coverage language that balances risk management and business needs Experience delivering live, web‑based, or recorded educational content Proven ability to assess complex transactions and provide clear, actionable guidance Comfortable working remotely with occasional travel Benefits: Remote work flexibility with a supportive home‑office environment Comprehensive benefits package including medical, dental, and vision coverage 401(k) retirement plan and tuition reimbursement Paid time off, sick leave, life and disability insurance Inclusive and collaborative work culture focused on career development and employee growth Opportunities to lead and develop high-performing teams across multiple regions Why Apply Through Jobgether? We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #J-18808-Ljbffr

The Labeling Specialist ensures all product labels meet federal, state, and brand requirements across Verano facilities. This role develops and enforces labeling standards, manages system workflows, and serves as the subject matter expert for compliance and accuracy. The Labeling Specialist partners with cross-functional teams to improve labeling processes, maintain documentation, and support initiatives that enhance efficiency and reduce compliance risk. Essential Duties and Responsibilities: Develop, implement, and enforce labeling standards, procedures, and governance frameworks across all facilities. Interpret and apply state and federal packaging regulations to product labeling, advising leadership on compliance risks and necessary changes. Approve or reject label designs based on regulatory requirements and brand standards without the need for managerial oversight. Act as the subject matter expert to Marketing, Operations, and Compliance teams, advising on legal requirements, process improvements, and business impacts of labeling decisions. Serve as system administrator for labeling software platforms, with authority to set access permissions, workflows, and approval structures. Manage relationships with third-party printing vendors, audit internal and external labeling processes, and make recommendations to senior leadership for risk mitigation. Lead initiatives to increase labeling efficiency, reduce compliance risks, and enhance workflow automation. Maintain records of label approvals, compliance assessments, and system changes, and report findings to senior leadership. Education and Experience: 5+ years of experience in packaging, labeling compliance, or regulated operations. Expertise in interpreting and applying federal and state packaging laws. Demonstrated ability to exercise discretion and independent judgment on compliance and brand-related matters. Proficiency with label management systems. Strong organizational and analytical skills with the ability to balance regulatory, operational, and brand considerations. Excellent communication skills to provide expert-level advice to cross-functional teams and leadership. Ability to manage multiple priorities in a fast-paced environment. Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Overview The Account Executive will represent the organization to an assigned portfolio of clients and partners. The primary function of the role is to cultivate and strengthen relationships, establishing a trusted advisor and strategic partner role. Success in this position requires the ability to develop and execute strategic account plans that align with client and partner objectives. Effectiveness in this role relies on expertise in loyalty products and services, process improvement, consulting, data analysis and insights, financial performance, and industry trends. Responsibilities Proactively meet and consult with clients' and / or partners' senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of ampli FI products/solutions, and through data analysis and management demonstrate the financial value of the ampli FI partnership. Support ampli FI clients who do not have an ‘assigned' Account Executive and act as liaison for escalations; and act as internal sales on any and all revenue initiatives on behalf of the Relationship Manager. Responsible for consistently delivering the Strategic Business and Financial Review to all assigned clients and / or partners showing the value of consumer engagement and overall loyalty which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and industry expertise. Establish and Align strategically the client's and / or partners goals and objectives to ampli FI's products and services to maximize the financial and consumer engagement value proposition for both the client and / or partner and ampli FI. Through data analysis and management, the strategic focus is key to identifying growth opportunities while utilizing a consultative sales approach that ensures clients and / or partners business objectives are met and performance metrics of payment portfolios are maximized. Evaluate and understand market intelligence that may impact ampli FI's product offering or sales approach and report significant industry insights accordingly. Prepare and deliver accurate and timely proposals; negotiate contractual relationships; propose and negotiate new and renewal term agreements; prepare and present pricing comparisons and proforma analysis; and continued program analyses. Meet or exceed established revenue growth goals from the sale of new products and services and by enhancing overall portfolio performance. Act as primary management point of contact for assigned client and / or partner for strategic and financial initiatives as well as act as the liaison for escalated issue resolution. Assist and participate in various industry conferences that promote ampli FI's products and services. Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients and / or partners with new and existing products/solutions. Responsible for maintaining and keeping current account plans for all assigned clients and / or partners as well as an attention to details for all financial opportunities and data elements within Salesforce, ensuring accounts and opportunities are updated and maintaining accurate records. Manage contract renewals for clients. Essential Skills and Experience Bachelor's Degree or equivalent in relevant work experience Minimum of 3-5 years of related experience in financial services industry; payments experience is a plus Minimum of 3-5 years of executive client management and loyalty program experience is a plus Minimum of 3-5 years in external or internal sales environment Develop & strengthen clients and partners relationships through in-person visits, virtual meetings and phone calls Proactive and regular outreach to the client and / or partner by phone and email Alert management team of issues Functions as liaison between client and / or partners and operations staff Submits requests for new development work and client requests Responsible for the overall client satisfaction of assigned clients and partners leads to retention, future revenue, and growth for our company Conduct operational reviews, summarize service relationships and work with the team to ensure service excellence Work closely with the internal team to ensure requests are resolved within appropriate time frames Monitor service delivery to identify areas for improvement and development of action plans Preferred Skills and Experience Preferred areas of expertise include card servicing, loyalty programs, and card issuing Key Competencies and Attributes Exceptional written and verbal/presentation communication skills Ability to manage and foster internal and external resources and cross-functional relationships Strong collaborator Comfortable with ambiguity and operating in an environment synonymous with change Organization skills and attention to detail Knowledge of and experience applying conflict resolution techniques Data analysis and management Expertise in organizing, prioritizing, and scheduling tasks Creative, flexible, and innovative team player Strategic thinker with strong problem-solving capabilities Dedicated to maintaining the highest standards of quality Proactive and initiative-driven: Anticipates challenges, identifies opportunities, and takes action to drive results before issues arise Travel Occasional out-of-area and overnight travel may be expected and could be up to 25% Work Arrangement Based at ampli FI's Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly. National remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NE, NH, NJ, NY, OH, PA, SC, TN, TX, UT, or VA. Physical Requirements This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $75,000 to $84,000 per year. About ampli FI At ampli FI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do . Benefits and Perks Competitive pay plus 401(k) with employer match Medical, dental, vision, and life insurance Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options Tuition Reimbursement Paid time off, company holidays, and parental leave Employee Assistance Program Hybrid work environment with flexible hours Onsite perks including gym access and snacks Employee recognition programs celebrating milestones and achievements Growth opportunities within a supportive, team-oriented environment ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

At ampli FI Loyalty Solutions, we help banks and credit unions drive cardholder engagement and build lasting loyalty through personalized, results-driven rewards programs. With over 25 years of experience in the financial services industry, we're passionate about delivering innovative solutions-always guided by our core values: Integrity, Curiosity, and Advocacy. What You'll Do The Fulfillment Coordinator at ampli FI is responsible for supporting customers through phone and electronic channels (email/chat) related to reward fulfillment and escalations. This role works closely with the Escalations team to resolve customer issues, process claims, and support loyalty program inquiries in a timely, accurate, and professional manner. Work Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite. How You Will Contribute As a Fulfillment Coordinator, you'll play a vital role in ensuring our members have a seamless, satisfying experience. Here is how you will make an impact: * Gather and verify customer information to ensure accurate and effective issue resolution * Support and assist with escalated cases originating from the Customer Service team * Communicate clearly with customers by explaining procedures, answering questions, and providing guidance * File and track order claims with vendors as needed * Provide website and program support related to escalation issues * Share Reward Loyalty program terms and conditions with customers * Conduct outbound follow-up calls to resolve customer issues or provide additional information * Participate in outbound call campaigns as required * Respond to customer emails within established service-level timeframes (48 hours) * Demonstrate patience, professionalism, and strong customer service skills at all times * Effectively multitask while navigating client programs, internal systems, and customer interactions * Maintain quality and performance standards by adhering to company policies and guidelines * Continuously update job knowledge by reviewing reward descriptions, job aids, and participating in ongoing ampli FI training What You Bring * Strong written and verbal communication skills * Professional phone etiquette * Basic technical proficiency * Sound decision-making abilities * Mathematical aptitude * Strong organization, prioritization, and time-management skills Additional Skills & Attributes * Strong computer proficiency * Working knowledge of Microsoft Office (Outlook, Word, Excel) * High attention to detail and accuracy * Flexible and adaptable to changing schedules and priorities * Patient, positive, and service-oriented mindset * Reliable, dependable, and collaborative work style Education & Experience * High school diploma or equivalent required * Prior customer service or call center experience preferred (but not required) Work Environment & Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequently required to sit and stand. Required to use hands to handle or feel objects, tools or controls. Visual acuity and manual dexterity are required such as using software and a laptop computer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Why Work at ampli FI? We believe that happy, fulfilled employees build better solutions. That's why we offer a supportive, flexible, and fun work environment built on trust and collaboration. Benefits & Perks * Competitive salary and 401(k) with employer match * Medical, dental, and vision coverage * Employer-funded life insurance, short & long-term disability * Voluntary benefits including life, accident, hospital, and critical care * Hybrid work environment with flexible hours * Paid time off, holidays, and parental leave * Employee assistance program * Professional development opportunities * Free snacks and onsite gym The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $17 to $20 per hour. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Equinix Emerging Talent, Military Program providing service members with transition assistance to the civilian workforce. This is part of the DoD SkillBridge Program, offering transitioning service members hands-on experience in Equinix's data center operations. Interns will support routine and semi-routine tasks related to customer installations, infrastructure maintenance, and service delivery within the IBX (International Business Exchange) data centers. Are you a military service member within or nearing your 180-day window for separation from active duty? Are you a military spouse fellow wanting to engage a technology career? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life. Please note: This program is exclusively for Military Spouse Fellows or Active-duty U.S. military personnel transitioning out of the military to civilian workforce. Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. We are accepting applications for our very own SkillBridge Cohort Class of Q1' 2026 supporting the Data Center Critical Facilities Engineer. The training will be on the cutting-edge of technology in a digital infrastructure environment supporting an initiative designed to link our nation's warfighters to the best employment opportunities available. Ideal start dates will be late February through March. Do you have a background in IT, Networking, Electronics, Electrician, or HVAC and skilled Mechanical trades? Or desire to learn a new skill or trade? This could be your next career move! In this DoD Skillbridge Program with Equinix, you will: * Learn how your military experience translates into a rewarding civilian career * Explore a career or industry you might want to pursue upon separation from active duty * Earn real-world industry qualifications and certifications * Build experience and competency in your trade/ profession with our team * Expand your professional network of contacts * Gain familiarity with corporate culture. Job Summary Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, public safety centers. Simply put - We cannot go dark. In this crucial role, you will complete repairs, corrective maintenance, and routine installations of Critical Facility infrastructure. Do you have a background in Electrical/Electrician, HVAC and skilled Mechanical trades? This could be your next career move. Responsibilities * You will perform site inspections and supervise the building and Data Center alarms * Performs preventative maintenance on-site infrastructure (e.g. maintenance of primary infrastructures), or leads vendors * Undertake repairs and corrective maintenance * Extensive knowledge of critical infrastructure i.e. UPS, generator, BMS, chillers, life safety systems * Completion of site logs and data gathering issuing for basic permits, such as MOPs and scripts * Respond to all on-site incidents and acts as the need arises * Completes routine work requests and circuit installations * Provide assistance during critical maintenance activities * You are able to optimally collaborate within the department and provide recommendations to peers for general maintenance activities * Carry out basic infrastructure projects * 24/7 Operation - Your flexibility to work any assigned shift, off-schedule, fill in for workmate, respond to emergencies, etc. Qualifications Must meet all eligibility requirements outlined in DOD Instruction 1322.29 and NAVADMIN 222/15. Required * Technical associates degree, military-technical school, or civilian technical trade school completion * Education level: Working on bachelor's degree or relevant experience with 1-4 years in Mechanical Engineering or related field. * Comprehensive knowledge of critical infrastructure i.e., UPS, generator, BMS, chillers, life safety systems * Coursework in HVAC design or heat transfer and thermodynamics * Knowledge of HVAC testing and balancing methodologies * Knowledge of IT hardware and other data center operations functions * Good time management habits, ability to multi-task, to sustain focus on long tasks. * Ability to communicate thoughts and technical ideas. * Attitude of taking initiative, enthusiasm, eagerness to learn, teamwork, creativity. * Ability to lift 50 lbs * The ability to prioritize effectively, balance assigned work and exceptional organization skills required for our constantly evolving environments. * Strong interpersonal and communication skills essential for team-based work assignments. * Presentation skills with colleagues and clients of all levels * SkillBridge Internship positions are open to active duty and/or transitioning military members. Compensation or pay for this role is made through the service member's current enlistment contract based on pay guidelines set by the Department of Defense (DoD) Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer) The targeted pay range for this position in the following location is / locations are: United States - DA11 Dallas : 60,000 - 92,000 USD / Annual United States - AT1 Atlanta : 60,000 - 92,000 USD / Annual United States - MI1 Miami : 60,000 - 92,000 USD / Annual United States - SV12 Silicon Valley : 73,000 - 111,000 USD / Annual United States - LA4 Los Angeles : 67,000 - 101,000 USD / Annual United States - CH4 Chicago : 67,000 - 101,000 USD / Annual United States - DE1 Denver : 60,000 - 92,000 USD / Annual United States - NY3 New York City : 67,000 - 101,000 USD / Annual United States - SE3 Seattle : 67,000 - 101,000 USD / Annual United States - DC12 Washington DC : 67,000 - 101,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Position Summary Equinix Emerging Talent, Military Program providing service members with transition assistance to the civilian workforce. This is part of the DoD SkillBridge Program, offering transitioning service members hands-on experience in Equinix's data center operations. Interns will support routine and semi-routine tasks related to customer installations, infrastructure maintenance, and service delivery within the IBX (International Business Exchange) data centers. Are you a military service member within or nearing your 180-day window for separation from active duty? Are you a military spouse fellow wanting to engage a technology career? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life. Please note: This program is exclusively for Military Spouse Fellows or Active-duty U.S. military personnel transitioning out of the military to civilian workforce. Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Key Responsibilities Ticketing & Troubleshooting * Manage and resolve customer support requests and service tickets * Accurately track tasks using the ticketing system * Troubleshoot network and equipment issues; escalate when necessary * Collaborate with cross-functional teams to resolve technical challenges Hardware Installations * Perform "rack and stack" installations of customer equipment * Follow detailed installation plans and wiring diagrams * Install structured cabling (fiber and copper), cable trays, cages, and cabinets * Identify and report infrastructure capacity or cabling concerns Testing & Quality Checks * Conduct layer 1-3 connectivity tests (e.g., network cables, fiber optics) * Perform quality checks on own and team installations * Maintain detailed documentation of all work performed Customer Interaction * Provide professional, helpful on-site customer support * Communicate clear timelines and progress updates * Escort customers and vendors for access and safety compliance Team & Project Support * Contribute to team projects and installations * Coordinate with vendors and internal teams to ensure timely execution * Support dispatching, inventory checks, and alarm escalations as needed Learning Objectives * Deepen technical expertise in data center infrastructure and operations * Gain experience in structured cabling, network testing, and troubleshooting * Enhance customer service and communication skills in a technical environment * Understand project coordination and cross-functional collaboration Qualifications * Active-duty military member or Military Spouse approved for SkillBridge or MSCAP participation * Technical or Non-Technical MOS, NEC, or AFSC * High school diploma or equivalent * 2-4 years of experience in technical support, IT, telecom, or data center operations * Ability to read wiring schematics and installation plans * Experience with fiber and coaxial terminations preferred * Strong attention to detail and documentation skills * Comfortable working in a physical, hands-on environment Training & Evaluation * Interns will follow a customized Education/Training Plan * Monthly evaluations will be conducted by the supervisor * Final evaluation will assess learning outcomes and program effectiveness The targeted pay range for this position in the following location is / locations are: United States - DA11 Dallas : 53,000 - 79,000 USD / Annual United States - AT1 Atlanta : 53,000 - 79,000 USD / Annual United States - MI1 Miami : 53,000 - 79,000 USD / Annual United States - SV12 Silicon Valley : 64,000 - 96,000 USD / Annual United States - LA4 Los Angeles : 58,000 - 88,000 USD / Annual United States - CH4 Chicago : 58,000 - 88,000 USD / Annual United States - NY3 New York City : 58,000 - 88,000 USD / Annual United States - DE2 Denver : 53,000 - 79,000 USD / Annual United States - SE3 Seattle : 58,000 - 88,000 USD / Annual United States - DC12 Washington DC : 58,000 - 88,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary The Regional Procurement Manager is responsible for managing multiple complex categories for Major Capital Equipment (MCE) within the Americas region. This individual contributor role involves developing and executing category plans, collaborating with business partners, and supporting both regional and global procurement activities. Key responsibilities include negotiating cost-saving agreements, managing supplier performance and relationships, implementing procurement strategies aligned with organizational goals, mitigating supply chain risks, and resolving complex issues. The position requires strong communication and negotiation skills, the ability to influence cross functional stakeholders, resource management capabilities, and a proactive approach to adapting to changing environments. All to enable capacity deliveries at scale and speed. Responsibilities Business Partnering * Engages and collaborates with business teams for regional procurement and governance * Is an escalation point to resolve stakeholder issues within the regional team * Educates the business on procurement processes and governance * Recommends enhancements to the Source to Pay process and systems Resource Management (people, finances etc.) * Will provide management updates on supplier performance and team productivity * Is an escalation point for the team for solving resource/budgetary issues * Contributes and/or is responsible for resource planning (people, finances etc.) activities Negotiations * Partners intra-regionally with business leaders, and other key stakeholders to execute capital and operational purchases that deliver cost savings, reduce supplier lead times, and improve vendor performance * Ensures appropriate supply agreements are in place and guides internal teams how to monitor adherence to the terms of the agreement * Aligns with internal customers regarding best negotiation positions and provide stakeholders with a balanced view of contract risk and liabilities * Directly engages suppliers at the appropriate levels to influence the best outcome for Equinix that exceeds the business requirements Procurement Strategy * Utilizes a global perspective in the execution of procurement strategy within the region * Develops a vendor management strategy to "right size" the supply strategy for the region * Develops, communicates, and executes against global procurement strategies and best practices for the region * Establishes and delivers procurement goals, metrics, and work plans to meet operational objectives * Contributes for spend category management strategies and action plans * Monitors and maintains full industry and market knowledge of equipment, suppliers, best practices, competitive landscape, etc. * Communicate and collaborate with all key stakeholders to ensure alignment of the overall strategy * Communicate and implement strategy effectively throughout the relevant regional procurement teams * Lead the regional procurement teams to implement procurement strategy effectively throughout region across the relevant categories Cost Savings * Drives and delivers cost savings opportunities aligned with organizational commitments * Develops cost savings proposals and interacts closely with suppliers, and internal customers, to achieve the cost savings * Creates and maintains cost forecasts (reduction or increase) and cost-tracking for the region Supplier Management * Leads the end-to-end supplier management process * Builds and maintains supplier relationships and drives improvement in the areas of cost, risk, and quality * Identify and mitigate supplier risks in the areas of financial, capacity, location, single sole source, spend, and revenue, etc. * Educates suppliers on the mechanics of doing business with Equinix * Identifies and resolves various supplier management problems * Supports selection of new suppliers * Acts as point of escalation for suppliers when needed Contract Management * Responsible for all relevant documentation execution including contract SOW signature, supplier certification including insurance & ISO documents * Partners with Legal on the contract lifecycle * Works with business partners to develop and agree SOW, business, and commercial requirements * Negotiates contract details with suppliers * Manages business requirements for Order Management * Initiates supplier creation where applicable in the Source to Pay systems Qualifications * Bachelor's degree in a technical or engineering field or equivalent practical experience * 7 years of relevant experience in procurement management, supply chain management, category management or consulting. * Strong skills in negotiation and influence skills * Goal and team-oriented, proactive, and willing to learn & improve * Flexibility and fast adaptation to changing environment * Master's degree in a technical or engineering field or MBA * Demonstrated experience with large-scale industrial engineering and construction programs, preferably data centers * Experience in commodity or supply chain management, and contract management * Experience working with Office Package, Power BI, Coupa, Anaplan The targeted pay range for this position in the following location is / locations are: United States - Chicago Office CHO1 : 130,000 - 194,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

About ampli FI Loyalty Solutions ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. At ampli FI, we're always looking for exceptional individuals who share our relentless commitment to excellence and embody our core values of Integrity, Curiosity, and Advocacy. What if coding didn't just solve problems, but created new possibilities? At ampli FI, we're rewriting the playbook on loyalty tech, and we need a Clojure/Java Developer who's ready to turn ordinary code into something extraordinary. If you love tackling tricky problems, making cloud apps run like superheroes, and building systems that are as fun to work on as they are to use, we want you! If you're excited by the idea of pushing limits, creating awesome solutions, and having a blast while doing it-let's make some tech magic together Local Candidate and Hybrid Requirement: Must be available to be onsite minimum 3 days a week. How You Will Contribute This isn't your average backend role. You won't just be writing code-you'll be building the backbone of high-impact loyalty solutions used by financial institutions. Here's how you'll make a difference: * Build with purpose - Design and develop powerful backend systems in Clojure and Java, leveraging your hands-on experience with Clojure to create fast, secure, and scalable services. * Launch to the cloud - Deploy your applications in the AWS ecosystem using tools like EC2, S3, Lambda, Glue, and DynamoDB-we're cloud-native and proud of it. * Shape smart data - Architect and optimize MySQL and DynamoDB databases to deliver lightning-fast performance and rock-solid reliability. * Break it (before users do) - Employ TDD practices to create and maintain automated testing to catch bugs early and keep our systems flawless. * Collaborate across the stack - Work closely with front-end developers, product managers, and QA to turn complex problems into elegant solutions. * Own performance - Troubleshoot bottlenecks, squash bugs, and continuously optimize to keep everything running smoothly at scale. * Document for the future - Keep our architecture, APIs, and codebase well-documented so others can build on your work without roadblocks. Required Education and Experience * 3+ years of backend development experience with Clojure and Java. * Bachelor's degree in Computer Science, Software Engineering, or a related field * Proven success in deploying and maintaining applications on AWS (EC2, Lambda, S3, DynamoDB, etc.) * Solid background in RDS and DynamoDB database design and optimization. * Experience implementing and maintaining automated testing frameworks * Proficient with Git and collaborative version control practices. Skills & Qualities We're Looking For * Analytical thinker - You love digging into complex problems and finding clean, scalable solutions. * Strong communicator - Able to clearly explain technical concepts to both peers and non-technical team members. * Detail-oriented builder - You write clean, SOLID, DRY, maintainable, well-documented code. * Team player - Collaborative mindset with a willingness to both mentor and learn * Self-starter - Comfortable working independently and taking initiative in a fast-paced, agile environment. * Curious & adaptable - Eager to explore new tools, technologies, and better ways to get the job done. A Plus * Experience with Docker, Kubernetes, or containerized environments. * Understanding of microservices architecture and CI/CD pipelines. * Interest in additional languages or modern backend frameworks. Physical Requirements * Frequently required to sit and stand. * Required to use hands to handle or feel objects, tools, or controls. * Visual acuity and manual dexterity are required such as using software and a laptop computer. * Visual acuity and manual dexterity required for coding software and a laptop computer. * Ability to lift 25 pounds. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Medical, Dental, Vision Benefits * 401(k) and 401(k) Employer Match * Employer Funded Insurance, Short & Long Term Disability * Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care * Voluntary Café Plans including parking and transit * Flexible work hours in a hybrid environment. * Opportunities for professional development and growth. * Paid Time Off including holiday, vacation and personal time * Parental Leave * Employee Assistance Programs * Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. This is an exempt position with annual estimated pay between $110,000 to $120,000. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.

The Customer Service Supervisor plays a critical role within the organization, leading a team of 30+ associates to deliver outstanding customer service in an inbound call-handling environment. The team supports external customers participating in reward programs sponsored by ampli FI clients. This role combines leadership, coaching, and operational oversight to ensure excellent service delivery and team performance. Responsibilities * Schedule Monday through Friday 1:30 pm to 10 pm , with onsite hybrid requirement. * Lead, coach, and provide career guidance and feedback to associates on performance and goals. * Provide onsite support to maintain a positive work environment and exceptional customer experience. * Ensure compliance with company policies and processes. Administer performance management through coaching, training, development, and corrective actions. * Perform quality checks, develop and review performance reports, and implement measures to improve team performance. * Manage workflow distribution and floor operations to ensure service levels are consistently met. * Resolve complex escalated client concerns and disputes in line with SLA requirements. * Conduct bi-weekly team meetings with team leads. * Serve as a backup for the Customer Service Manager as needed. * Provide technical support related to phone systems or representative queries. * Create and update program overviews, review IVR scripts, and assist with Spanish translations if applicable. * Monitor call metrics and recommend improvements when scores fall below 85%. * Enforce company policies and support team leads with operational tasks when required. * Manage and back up workforce scheduling and timecard administration. * Train representatives as needed to ensure skill development and performance standards. * Take supervisor calls and provide backup call coverage during high-volume periods to assist in clearing the queue. Essential Skills and Experience * High school diploma or equivalent required. * Minimum 4 years of call center team management experience. * Demonstrated expertise with call center systems and applications. * Ability to work flexible hours. * Strong computer skills, including Microsoft Office, Windows, Google Suite, and web browsers. * Excellent communication, time management, problem-solving, and interpersonal skills. * High level of patience and empathy in customer and team interactions. * Active listening and interpersonal skills. * Strong problem-solving and decision-making abilities. Preferred Skills and Experience * Experience in reward program or customer loyalty environments. * Familiarity with workforce management tools and performance analytics Key Competencies and Attributes * Inspires, motivates, and guides a high-performing customer service team, fostering a culture of accountability, collaboration, and continuous improvement. * Maintains a strong customer focus with a commitment to delivering exceptional experiences and resolving issues effectively. * Exhibits clear, concise, and persuasive communication skills, including active listening. * Utilizes data and metrics to identify trends, drive performance improvements, and optimize processes. * Skilled at evaluating complex issues, identifying solutions, and implementing effective actions. * Demonstrates high emotional intelligence in managing team and customer interactions. * Focuses on efficiency, quality assurance, and continuous improvement in call center operations. * Collaborate effectively with other departments to resolve issues and implement process improvements. * Manages multiple priorities and maintains performance under pressure. * Proficient in call center systems (IVR, CRM, chat), reporting tools, and workforce management software. Work Arrangement * Based at ampli FI's Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly. Physical Requirements This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $40,000 to $46,000 per year. About ampli FI At ampli FI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Benefits and Perks * Competitive pay plus 401(k) with employer match * Medical, dental, vision, and life insurance * Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options * Tuition Reimbursement * Paid time off, company holidays, and parental leave * Employee Assistance Program * Hybrid work environment with flexible hours * Onsite perks including gym access and snacks * Employee recognition programs celebrating milestones and achievements * Growth opportunities within a supportive, team-oriented environment ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary The Director, Customer Success Transformation has a strong background in transforming organizations and roles into proactive, customer journey stewards that are driven and measured via commercial outcomes (e.g., renewal, expansion, and forecast accuracy). This leader will join as an individual contributor, and be critical to work with our Customer Success organization, and through the framework of process, people, data, and technology implement a new customer journey and provide best-practices and enablement to the organization. AI personalization, targeting, and automation are a must, and we expect this leader to drive performance while balancing cost-to-serve. This leader must collaborate cross-functionally to maximize outcomes, with the entire GTM organization, finance, support, and product. Responsibilities People * Create a proactive, customer-centric culture that highlights value throughout the customer journey, leading to commercial success * Establish accountability and agency, where every CSM understands what good looks like and is enabled on how to achieve it * Blend an approach of train & retain and external talent to develop a team of CSMs that can execute this vision * Provide coaching and mentoring to CSMs and CSM Leadership on the customer lifecycle, value realization, and driving commercial outcomes * Work with the GTM teams to establish a buyer journey, which defines how the customer progress in their buying journey, triggers, qualifiers, and internal resources * Identify change champions to drive change management from the very beginning Process * Identify process improvements and policy changes that change the way we work; starting healthy habits also includes ending bad habits that dilute the mission * Establish rules of engagement with x-functional teams and tools (e.g., self-service) in order to maintain clear roles & responsibilities * Refine and tune the Customer Health Score Process, making sure that it aligns with an accurate forecast for commercial outcomes (churn through expansion) * Review our customer personas and ensure the right persona is taking part in the right discussions * Establish a repeatable and scalable Customer Business Review process where we can showcase the value we bring to the customer * Evaluate process and policy options before tooling and other options; change the way we work * Identify capabilities that should live in tooling (e.g., customer portal) or with different teams (e.g., partners), enhancing our digital motion * Leverage data and analytics in order to make decisions and establish processes that enable our CSMs to maximize their time with their customers Qualifications * 15+ years experience preferred * Bachelor's Degree preferred * Expert in using Gainsight and its capabilities, including Customer Health Scoring, SkillJar, Gainsight University, and Gainsight Success Plans to unify the CSM approach to the customer journey and provide a consistent and excellent experience to our customers * Expert in utilizing Clari (forecasting) and SFDC (SFA & CPQ), our primary sales management tools * Strong background in utilizing AI Agents, Agentic AI, and LLMs in order to automate, target, personalize, and scale our customer success motion This posting is a new position within our organization. The targeted pay range for this position in the following location is / locations are: United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual United States - Chicago Office CHO : 195,000 - 293,000 USD / Annual United States - SE4 Seattle : 195,000 - 293,000 USD / Annual United States - LA4 Los Angeles : 195,000 - 293,000 USD / Annual United States - Ashburn Office AEO : 195,000 - 293,000 USD / Annual United States - New York Office NYO : 195,000 - 293,000 USD / Annual Canada - Toronto Office TRO : 166,000 - 248,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.

As Director, Product Strategy & Development for ampli FI, you will be a strong contributor and influencer to the overall product roadmap, while owning the vision, strategy, and delivery for assigned components of ampli FI's next-generation loyalty and consumer engagement ecosystem. This includes real-time rewards, card-linked loyalty solutions, merchant-funded offers, and innovative earn and redemption experiences designed to deepen consumer engagement, drive incremental spend, and deliver measurable value to financial institutions, merchants, and their customers. This leadership role requires a unique blend of strategic product vision, technical and analytical aptitude, executional rigor, and strong customer skills to translate client needs into business and technical requirements. The role sits at the intersection of payments, loyalty, and digital innovation - shaping how ampli FI's platform, data, and partner integrations power the future of rewards and engagement. Key Responsibilities Strategy & Vision * Define and champion the strategy and vision for assigned loyalty, offers, and redemption components while contributing to the broader roadmap. * Identify emerging opportunities - including points-as-currency, card-linked offers, merchant-funded incentives, real-time redemption, and AI-driven personalization - and incorporate them into product strategies. * Establish differentiated positioning and go-to-market strategies across financial institution, partner, processor, and fintech segments. Roadmap Contribution & Execution * Act as a key contributor and influencer to ampli FI's roadmap, while leading assigned components from strategy through delivery. * Write detailed business requirements, market requirements, pricing models, and user stories. * Define, participate in, and oversee test cases, end-to-end unit testing, and client acceptance testing to ensure high-quality delivery. * Drive seamless integration of ampli FI's loyalty capabilities into client and partner environments using APIs, SDKs, and data-driven services. * Work closely with Technology, Data, and UI/UX teams to ensure scalable solutions and intuitive consumer experiences. Ecosystem & Partner Engagement * Collaborate with financial institutions, partners, processors, and fintech's to expand ampli FI's loyalty ecosystem and co-create innovative engagement models. * Partner with Sales, Client Success, and Business Development teams to support client engagements, communicate product value, and deliver measurable business outcomes. * Act as a lead translator of client and consumer requirements into clear business and technical requirements, ensuring alignment across stakeholders. Offers & Real-Time Rewards Innovation * Design and deliver real-time rewards experiences, including instant earn and redemption at checkout, e-commerce, and mobile wallet integration. * Develop innovative earn/redemption models and new redemption channels leveraging ampli FI's platform and data strengths. * Monitor competitive and technology trends - including AI, digital wallets, and next-gen consumer engagement - to maintain ampli FI's leadership position. Leadership & Influence * Lead assigned initiatives and guide junior product staff or analysts, fostering a culture of innovation, accountability, and collaboration. * Influence senior stakeholders with clear communication of product priorities, strategic recommendations, and business impact. * Partner cross-functionally with Technology, Analytics, Design, Operations, Marketing, Compliance, and Client-facing teams to deliver at scale. Qualifications * Bachelor's degree required; MBA or equivalent advanced degree preferred. * 10+ years of product management or related experience, with at least 3-5 years in a leadership or lead-contributor capacity. * Proven experience with real-time rewards, card-linked offers, or merchant-funded loyalty programs. * Demonstrated expertise in writing test cases, user stories, business requirements, and conducting end-to-end unit and client acceptance testing. * Strong customer-facing skills with the ability to translate customer needs into business and technical requirements. * Deep understanding of payments, financial services, and processor-level ecosystems (e.g., card issuance, merchant acquiring, settlement, issuer processing, and compliance frameworks). * Experience integrating AI and Machine Learning into loyalty or engagement products, including personalization, segmentation, and predictive engagement. * Strong analytical and technical aptitude with proven ability to collaborate effectively with Technology and Analytics teams. * Hands-on experience with UI/UX design and consumer journey development. * Exceptional written and verbal communication skills, detail-oriented documentation, and executive presentation capabilities. * Familiarity with agile development methodologies and delivering API-based product solutions. Preferred Attributes * Customer-first mindset with passion for seamless, high-value consumer experiences. * Innovative thinker who identifies new revenue models and engagement approaches. * Commercial acumen with expertise in loyalty economics (redemption liability, breakage, ROI modeling). * Data-driven decision-maker experienced with segmentation, A/B testing, and optimization. * Comfortable working across a fast-paced, matrixed organization with financial institutions, merchants, and technology partners. Key Success Metrics * Successful delivery of assigned roadmap components on time and at high quality. * Growth in adoption and engagement of real-time rewards, and merchant-funded offers. * Incremental spend, retention, and satisfaction driven by ampli FI loyalty solutions. * Client satisfaction and positive feedback on requirement alignment and delivery. * Predictable delivery of roadmap milestones and effective cross-team collaboration. Work Arrangement * Based at ampli FI's Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly. * National remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NE, NH, NJ, NY, OH, PA, SC, TN, TX, UT, or VA. Physical Requirements This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required. Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $120,000 to $150,000 per year. About ampli FI At ampli FI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Benefits and Perks * Competitive pay plus 401(k) with employer match * Medical, dental, vision, and life insurance * Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options * Tuition Reimbursement * Paid time off, company holidays, and parental leave * Employee Assistance Program * Hybrid work environment with flexible hours * Onsite perks including gym access and snacks * Employee recognition programs celebrating milestones and achievements * Growth opportunities within a supportive, team-oriented environment ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

Who We Are ampli FI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn-and-burn opportunities, and card-linked programs to leverage merchant-funded offers. Here at ampli FI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a talented, experienced IT Project Manager to join our dynamic team and help us shape the future of our projects and operations. Location: This role offers a hybrid work arrangement, with our office located in Naperville, IL (60563), and requires a minimum of three days per week onsite. What You Will Do As an IT Project Manager at ampli FI, you will be responsible for leading and managing cross-functional projects that drive key business initiatives. You will collaborate with various stakeholders across the organization, ensuring that projects are delivered on time, within budget, and meet the needs of the business. You will be the key point of contact for internal teams, clients, and vendors throughout the project lifecycle. This role requires a deep understanding and application of agile delivery methodologies. How You Will Contribute * Lead and manage IT projects using agile methodologies (Scrum, Kanban, etc.), ensuring successful delivery and client satisfaction. * Facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth project execution. * Define project scope, goals, and deliverables in collaboration with stakeholders, ensuring alignment with business objectives. * Work closely with business stakeholders to gather requirements, provide project updates, and ensure that the project outcomes align with business needs and goals. * Develop and manage detailed project plans, including timelines, resources, budgets, and risk assessments, with a focus on agile principles. * Coordinate and oversee the day-to-day activities of cross-functional project teams, ensuring tasks are completed according to schedule. * Communicate project status, issues, and risks to senior management and stakeholders regularly, utilizing agile reporting tools. * Facilitate the identification, analysis, and mitigation of project risks and issues, applying agile risk management techniques. * Ensure adherence to project management best practices and agile methodologies throughout the project lifecycle. * Manage project budgets, ensuring resource utilization and cost control. * Collaborate with technical teams to ensure successful execution and resolution of any technical challenges. * Oversee project documentation, ensuring proper tracking of requirements, deliverables, and milestones, in alignment with agile practices. * Conduct post-project evaluations to assess outcomes and identify areas for improvement. The Expertise You Bring * 5+ years of experience as an IT Project Manager, managing complex IT projects with a strong focus on agile delivery methodologies. * Proven experience leading projects using Agile frameworks (Scrum, Kanban, etc.), including managing product backlogs, sprints, and user stories. * Strong proficiency in project management methodologies such as Agile, Scrum, and Waterfall. * Experience in managing cross-functional teams, including IT, business, and external stakeholders. * Proven track record of delivering projects on time, within budget, and meeting business requirements. * Excellent communication and leadership skills with the ability to interact with senior management and stakeholders. * Strong problem-solving skills and a proactive approach to project risk management. * Familiarity with project management tools (e.g., Jira, Microsoft Project, etc.). * Ability to manage multiple projects simultaneously while ensuring quality and consistency. Additional (Bonus) Skills * PMP (Project Management Professional) or Scrum Master certification is a plus. * Experience working in financial services, banking, or credit union industry is a plus. * Experience working with cloud-based platforms and integrations. Physical Requirements * Frequently required to sit and stand. * Required to use hands to handle or feel objects, tools, or controls. * Visual acuity and manual dexterity required to manage projects and use software and a laptop computer. Other Duties Duties, responsibilities, and activities are not all-encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer * Competitive salary * Medical, Dental, and Vision Benefits * 401(k) and 401(k) Employer Match * Employer-Funded Insurance, Short & Long Term Disability * Voluntary Café Plans for insurance, including life, accident, hospital, and critical care * Voluntary Café Plans including parking and transit * Flexible work hours in a hybrid environment * Opportunities for professional development and growth * Paid Time Off, including holiday, vacation, and personal time * Parental Leave * Employee Assistance Programs * Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $100,000 - $110,000/year. ampli FI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.