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Amplifon jobs in Minneapolis, MN

- 271471 jobs
  • Customer Care Representative

    Amplifon 4.6company rating

    Amplifon job in Minneapolis, MN

    Amplifon Americas, parent company to Miracle-Ear, a world leader in hearing health care, has a strong demand for diverse, authentic, creative, and versatile talent for our Customer Care Representative. We are looking for someone who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and personal impact to ensure we are acting responsibly in everything we do. As a Customer Care Representative, you are the customer's first point of contact when they call in to our call center to make an appointment at one of our clinics. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in call center, telemarketing, or high-volume sales or working in the customer service industry would be a good fit for this role. Key Responsibilities: Conduct outbound calls with existing and prospective clients to schedule an appointment with our Hearing Care Professionals. Drive marketing campaigns by being the first point of contact for customers engaged through multiple marketing channels (ex. Inbound/outbound calls, email, website inquiries, mail campaigns, etc.) and capturing customer data. Educate customers on Miracle-Ear programs, products, and services and resolve client inquiries. Maintain accurate customer records and update as necessary. Develop client rapport by providing best-in-class client experience for diverse customer base. Provide other duties as required which may include, but are not limited to reception support, admin support, Clinic support, and basic invoicing. Qualifications in this role include, but are not limited to: 1+ years of experience in high-volume sales, call center environment, or telemarketing High school diploma or equivalent required Experience with Microsoft Office and comfortable with technology Excellent verbal and telephone communication skills Able to type while listening attentively while on the phone Strong interpersonal skills that allow effective working relationships with a range of clients, colleagues, and vendors. Strong problem solving and organizational skills Work Model: 100% in-person, on-site out of our corporate office in Waco, TX Work Schedule: Mon-Fri, 10am-7pm; one required Saturday a month 8:30am - 5pm Preferred Experience and Skills: Experience in sales, marketing, or the healthcare industry is an advantage Benefits Offered: $15-$16/hour plus incentives Health Insurance: Medical, dental, vision, Paid Time Off, Paid Holidays & 401K Plan Opportunities for growth within the department and company About Us: For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we've developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 29 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2024" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. #MiracleEar #TuneIn
    $15-16 hourly Auto-Apply 60d+ ago
  • Front Office Assistant

    Amplifon 4.6company rating

    Amplifon job in Burnsville, MN

    Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Front Office Assistants. We are seeking passionate, driven individuals who are committed to making a difference every day. By joining Miracle-Ear, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound. Responsibilities: Manage the customer journey Support the customer intake process by setting appointment expectations, delivering a quality customer experience throughout. Perform effective schedule management through coordinating, screening, and confirming appointments, engaging with customers both in-person and over the phone. Drive customer appointments to support store performance by making outbound calls to potential and existing customers. Support store administration and operations Monitor inventory, assist with billing/invoicing, answer customer inquiries, and support walk-ins. Ensure data accuracy and privacy by maintaining the customer database, updating office records, and remaining compliant with all protected customer healthcare data. Contribute to the retail sales process Partner with the Hearing Care Professional to engage in marketing efforts, office promotions, and social media initiatives. Prepare customer appointments and engage in the sale of hearing aid accessories. Provide routine after-care services, including troubleshooting, cleaning, and maintaining hearing aid devices. For privacy reasons, please do not visit or contact the local Miracle-Ear stores. All applications must be submitted online for review by our regional team. Qualifications: High school diploma or equivalent Administrative, reception, or customer service background Experience working in a healthcare setting is preferred 2+ years of administrative experience in a professional setting 2+ years in a direct customer support role 2+ years of experience with appointment setting and customer database management Comfortable handling inbound & outbound calls Motivated to help drive sales goals Proficiency in Microsoft Office and Windows What We Offer: $20/hour + monthly bonus opportunity Work-life balance, hours are M-F, 8:30am-5pm Continuous training, development & support Health Insurance - Medical, Dental, Vision Life insurance, Health Savings Account, 401K with employer match Paid Time Off, Paid Holidays, Volunteer Time Off About us: For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we've developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 26 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2025" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute. Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. #MiracleEar #OfficeManager
    $20 hourly Auto-Apply 11d ago
  • 20981 - Infection Preventionist II (Columbia County)

    Wellstar Health Systems, Inc. 4.6company rating

    Grovetown, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Core Responsibilities and Essential Functions: Required Minimum Education: Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. CIC - Cert in Infection Control RN-COMPACT - RN - Multi-state Compact or RN - Reg Nurse (Single State) Additional License(s) and Certification(s): Required Minimum Experience: Required Minimum Skills: Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $69k-116k yearly est. 4d ago
  • Inpatient Pharmacy, Manager (Columbia County)

    Wellstar Health Systems, Inc. 4.6company rating

    Grovetown, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Clinical Pharmacy Manager shall identify, develop, implement and monitor clinical pharmacy programs for his/her respective WellStar Hospital. They will supervise the pharmacy clinical pharmacists, PGY-1 residents, and clinical dietitians in matters pertaining to clinical pharmacy practice. The Clinical Pharmacy Manager will assist to coordinate the clinical pharmacy activities/reports/programs for the WHS Pharmacy and Therapeutics Committee; develop clinical strategies to improve therapy outcomes while reducing costs; develop and implement educational/instructional programs to train pharmacy personnel in contemporary clinical pharmacy practice; and provide training and educational opportunities to enhance the clinical knowledge of pharmacy personnel. The Clinical Pharmacy Manager will comply with the policies and procedures established by the WHS, federal, state and local laws governing the practice of pharmacy, and the rules and standards established by the regulatory agencies (e.g., TJC, Medicare, etc) involved in provision of health care. Core Responsibilities and Essential Functions: Clinical Pharmacy Management * Coordinate and supervise the clinical pharmacy program for his/her respective WellStar Hospital. * Responsible for the day to day clinical pharmacy operations. * Develop and implement new clinical pharmacy programs to enhance patient care. * Develop and implement a program to train/educate pharmacists in clinical pharmacy practice including, but not limited to, nutritional support, anticoagulation management, and pharmacokinetic dosing (aminoglycosides, vancomycin, renal dosing of medications primarily eliminated via the kidneys, etc.). * Supplement clinical functions during clinical pharmacist vacations, vacancies, increased patient load, etc. * Counsels or take disciplinary action as necessary when clinical pharmacy personnel violate established policies, procedures, rule, regulation or accepted standards. * Interview, hire and train clinical pharmacists and clinical dietitians as required within the Pharmacy Department. * Interface directly or through designated clinical pharmacist representatives with the Medical Staff on selected topics involving the WellStar Health System Pharmacy Department, e.g., Cardiology, Oncology, Nephrology, Pulmonology, Anesthesiology, Antimicrobial Stewardship, etc. * Provide or delegate responsibility for inservice education for pharmacy personnel, nursing and ancillary services as needed. * Assist or assign personnel to determining/reviewing adverse drug events (ADEs), including adverse drug reactions (ADRs) and Medication Errors. * Assist in preparing recommended therapeutic interchanges for use in the WellStar Health System during medication shortages. * Coordinate the clinical portion of the WellStar Health System Pharmacy and Therapeutics Committee, including: developing and editing drug monographs, MUE data collection and summaries, clinical pharmacy guidelines/protocols, proposed therapeutic interchanges, documents involving clinical pharmacy practice for the WellStar Health System Assists DOP * Assist in developing clinical rules for the computer system purchased/adopted by the Pharmacy Department (may include clinical rules for CPOE software) * Review/assess software for use in the clinical pharmacy program for the WellStar Health System * Attend meetings with pharmaceutical representatives to discuss appropriate product use. * Ensure that the pharmacy is in clinical compliance with federal, state and local regulatory requirements. * Adhere to and enforce the rules and regulations established by the Georgia State Board of Pharmacy. * Assist the DOP in writing and implementing department and system policies and procedures pertaining to clinical pharmacy practice. * Develop and administer a pharmacotherapeutic strategic plan to reduce costs and provide quality care. * Monitor expenses to identify deficiencies or excesses. * Assist the DOP in preparing the annual operating and capital budgets. * Educate facility clinical staff on appropriate utilization of medications. * Assume responsibility and work independently on special projects as assigned by the DOP or WellStar Senior Management. Communicate issues and concerns, both internal and external, to the DOP Clinical Pharmacy Services * Assume other responsibilities as required to maintain high quality clinical pharmacy services. * Establishes work schedules to provide sufficient clinical personnel to meet the needs of the facility (as approved by WellStars senior management and board through the budgetary process). * Perform annual evaluations/appraisals for clinical pharmacists, PGY-1 residents and clinical dietitians. * Conduct and document regularly scheduled clinical staff meetings. * Represent the Pharmacy Department on WellStar Health System Committees, e.g., Medication Use, Pharmacy and Therapeutics Committee, Represent the Pharmacy Department on his/her respective WellStar Hospital Committees, Medication Performance Improvement, Infection Prevention Performance Improvement, Service Line Cabinets Required Minimum Education: Bachelors Pharmacy or Doctorate Pharmacy-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RPH - Reg Pharmacist Additional License(s) and Certification(s): Required Minimum Experience: Oriented and knowledgeable in the specialized functions of a hospital pharmacy Required and Worked a minimum of three (3) years in a hospital pharmacy Required and Worked in a supervisory capacity in a hospital pharmacy for a minimum of one (1) year or in a clinical or community setting for a period of two (2) years. Required and Knowledgeable of hospital financial systems (general ledger, P&L statements, budgetary process, billing programs, etc) preferable. Preferred and Knowledgeable in the use of automated dispensing system preferable Required and Knowledgeable of computerized hospital pharmacy systems preferable Required Required Minimum Skills: Demonstrated leadership qualities. Ability to supervise both professional and non-professional employees. Demonstrated ability to work with other Hospital Departments and Department Managers. Ability to converse and work with Medical Staff. Ability to communicate effectively (verbal and written). Strong customer service attitude. Ability to think/act independently as required by situation Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $68k-127k yearly est. 4d ago
  • Licensed Physical Therapist Assistant

    Briarwood Health Care Center 4.4company rating

    Denver, CO job

    The PTA - Physical Therapy Assistant provides direct rehab care in physical therapy to patients upon physician referral under the supervision of a licensed Physical Therapist (PT) in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Graduate of an accredited program in physical therapy (ASPT) Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment. One (1) year experience in post acute care or related setting preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Participates in community health matters/projects as appropriate Must be proficient in Microsoft Word, Excel, and e mail Liaisons with patients, families, support departments, etc., to adequately plan for patient needs Demonstrate good body mechanics at all times Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Follow physical therapy treatment plans for patients under direction of the supervising PT Chart appropriately and timely Utilize therapy software appropriately and accurately Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $40k-49k yearly est. 2d ago
  • Physical Therapist (PT)

    Heritage Health Care Center 4.4company rating

    Globe, AZ job

    Heritage Health Care Center- Now hiring Physical Therapist $10K Sign On Bonus for FT. The PT - Physical Therapist provides direct rehab care in physical therapy to patients upon physician referral in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Graduate of an accredited program in physical therapy, BSPT, MSPT, or DPT (2003 or later must have MSPT or DPT) Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment. One (1) year experience in post acute care or related setting preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Participates in community health matters/projects as appropriate Proficient in Microsoft Word, Excel, and e mail Liaisons with patients, families, support departments, etc., to adequately plan for patient needs Must demonstrate good body mechanics at all times Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Follow physical therapy treatment plans for patients Establish, assess, and modify realistic, measurable, timely, and functional goals Oversee and evaluate care given by PTAs, Rehab Aides, and PT and PTA students Chart appropriately and timely Utilize therapy software appropriately and accurately Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $71k-91k yearly est. 3d ago
  • Manager (RN), Dialysis

    Havasu Regional Medical Center 4.4company rating

    Lake Havasu City, AZ job

    Manager (RN), Acute Care Dialysis Schedule: Full-time, Days Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties. Where We Are: Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty. Come live where others only get to vacation. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional Development and Growth Opportunities And much more... A Clinic Manager who excels in this role: Is responsible for overseeing the Dialysis Department, including supervision of nursing staff. Ensuring adherence to clinical policies and standards, and collaborating with leadership to optimize patient care delivery. What we're looking for Graduate of an accredited Bachelor of Science in Nursing, Associate Degree in Nursing, or Nursing Diploma program; BSN preferred. Minimum two years of Dialysis nursing experience and two years of supervisory experience preferred. Current state licensure as a Registered Nurse. BCLS required EEOC Statement: Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $76k-110k yearly est. 3d ago
  • Orthopedic APP

    Wellstar Health Systems, Inc. 4.6company rating

    Grovetown, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Orthopedic Advanced Practice Provider (APP) Wellstar Health Systems - New Hospital in Columbia County, GA About Wellstar Health Systems: Wellstar Health Systems is a nationally recognized healthcare leader dedicated to providing high-quality, compassionate care across Georgia. We are proud to announce the opening of our brand-new hospital in Columbia County, offering advanced orthopedic services to meet the needs of our growing community. Position Overview: Wellstar Health Systems is seeking a motivated and experienced Orthopedic Advanced Practice Provider (Physician Assistant or Nurse Practitioner) to join our orthopedic team at our new Columbia County hospital. This position offers an exciting opportunity to contribute to a newly established, cutting-edge orthopedic program. Key Responsibilities: Provide comprehensive orthopedic care under the supervision of orthopedic surgeons, including patient evaluation, diagnosis, treatment planning, and follow-up care. Assist with pre-operative and post-operative patient management. Perform procedures as appropriate within scope of practice. Collaborate closely with surgeons, physical therapists, nursing staff, and other multidisciplinary team members to ensure optimal patient outcomes. Educate patients and families about orthopedic conditions and treatment plans. Participate in clinical documentation, quality improvement, and patient safety initiatives. Qualifications: Graduate of an accredited Physician Assistant (PA) or Nurse Practitioner (NP) program. Current PA or NP licensure in the state of Georgia (or eligible). Certification by NCCPA (for PAs) or ANCC/AANP (for NPs). Experience or interest in orthopedic care preferred. Strong clinical assessment and procedural skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced, multidisciplinary environment. Why Work at Wellstar? Join a brand-new hospital with state-of-the-art facilities and resources. Work alongside a team of dedicated orthopedic surgeons and healthcare professionals. Competitive salary and comprehensive benefits package. Opportunities for professional development and continuing education. Enjoy living and working in the vibrant Columbia County community, with great schools, parks, and access to Augusta and Atlanta. Location: Columbia County, Georgia - a thriving and family-friendly area with a strong sense of community and growing healthcare needs. Apply Now: If you are a passionate Orthopedic APP looking to grow your career in an innovative environment, please send your CV and cover letter to ************************** Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $40k-85k yearly est. 5d ago
  • Cardiovascular Technologist (Columbia County)

    Wellstar Health Systems, Inc. 4.6company rating

    Grovetown, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Cardiovascular Technologist I is a professional without Cath lab &/or interventional experience training to assist during diagnostic and therapeutic invasive cardiovascular procedures. He/she will train to assist the physician during the procedures and operate specialized equipment in a safe and efficient manner. The Cardiovascular Technologist I is responsible for maintaining sterile technique during procedures and assisting the Cath_EP Lab Manager/Director in the maintenance of a safe and efficient environment dealing primarily with adults eighteen to sixty-five, and geriatric patients over the age of sixty-five. The cardiovascular technologist I may participates in the cath or EP call rotation once appropriately oriented and checked off on clinical and operational competencies. Core Responsibilities and Essential Functions: Clinical Skills * Will train to assist the physician in the performance of facility specific cardiovascular cath and EP procedures * Will train function in monitoring, scrubbing, or circulating roles * Able to use critical thinking skills * Work in conjunction with interventional cardiologists, electrophysiologists, and cardiologists * Will train to prep and educate the patient for procedure * Demonstrates and understands sterile technique Job Responsibilities * Must be flexible with hours to meet departmental needs * Able to work scheduled and cath lab On-Call hours when allowed * Knows existing lines of communication and authority * Handles communications properly * Introduces self to patient and/or guardian utilizing proper scripting ie. AIDET * Transports patients as needed * Provides privacy and comfort for patient/customers * Assists with maintenance of departmental records, Joint Commission standards, State and Federal Regulations and performance Improvement * Learns how to enter data in to cath lab log and and how to verify accuracy and completeness * Completes necessary paperwork * Answers departmental phone using proper scripting * Maintains stock levels and outdates * Maintain current License and BLS/ACLS certifications * Works as a team with other cath_EP lab staff to obtain the best possible outcome * Performs any other duties as needed when asks by leadership * Prepares necessary supplies and equipment for procedure Quality and Patient Safety * Verifies patient ID using 2 patient identifiers, i.e.. Armband, DOB, verbal identification * Verifies front of patient chart for same/similar name sticker * Verifies Written Order and Consent, seeks clarification if order or consent unclear * Uses and understands preprocedural verification/ time out form * Understands and complies with site/ side marking when indicated Patient Education * Will train to provide patient, family/support system education * Will train to learn how to provide patient education as it relates to their procedure, including preparing the patient for future procedures and/or transfer to another facility * Will train to provide post procedural home care instructions as needed Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Associates Health Science or Accredited Program Radiologic Science-Preferred or Bachelors Health Science-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. ACLS - Advanced Cardiac Life Support or ARC-ALS - Amer Red Cross Advanced Life Support or ACLS-I - ACLS - Instructor or ACLS-P - ACLS-Provisional (180 Days) within 180 Days BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Required Minimum Experience: One year of relevant experience in medical setting (i.e. LPN, RT, EMT/Paramedic) may be used in lieu of formal education. Required and Graduate of CVT program. Preferred and Work experience in medical setting Preferred and Required Minimum Skills: Basic knowledge of cardiovascular cath or electrophysiology procedures, patient positioning, exposure factors and radiation protection. Required special/advanced procedure registry as outline above. Basic knowledge of electrocardiography, coronary heart disease, cardiac anatomy and physiology preferred with EKG interpretation. Basic knowledge of hemodynamics, intracardiac electrograms, and electrophysiology equipment. Ability to react quickly to emergency patient care situations Ability to maintain effective working relationships with fellow employees, patients, families and physicians. The individual must be able to communicate and understand verbal and written English language and display a positive attitude. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $24k-39k yearly est. 5d ago
  • Clinical Outcomes Manager (Columbia County)

    Wellstar Health Systems, Inc. 4.6company rating

    Grovetown, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Clinical Outcomes Manager (COM) is an advanced degree nurse with expert knowledge and clinical skills, instrumental in driving safe, high-quality care. Partnering with nursing executives, department, and physician leaders, the COM champions unit- and system-level improvements. This self-directed leader effectively leverages quality metrics to ensure efficient, evidence-based care, fostering positive change across the organization and patient populations. The COM also integrates evidence-based practices into daily nursing routines, empowering staff to deliver optimal care through continuous learning, data utilization, and collaborative advocacy, ultimately ensuring measurable improvements in nursing practice and patient outcomes. Core Responsibilities and Essential Functions: 1. Quality Improvement: Leads continuous quality improvement for registered nurses, identifying improvement areas, planning and implementing changes, and evaluating outcomes. Analyzes and reports quality data to healthcare teams and leadership, providing actionable insights to close quality gaps and enhance patient care. Monitors performance metrics, communicating results and constructively challenging established processes to drive performance improvement. Applies quality improvement methodologies to evaluate failures and patient safety practices, utilizing national benchmarks to pinpoint improvement opportunities. Champions and leads unit- and organization-level quality improvement initiatives, ensuring measurable improvements in outcomes. Ensures compliance with quality standards, developing performance improvement programs and assisting with accreditation readiness through active participation in committees and workgroups. 2. Patient Care Expertise: Applies expert knowledge to patient cases. Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Plans and coordinates care to improve patient satisfaction, improve staff engagement and satisfaction, improve patient outcomes, and be proactive in avoidance of hospital acquired conditions such as CLABSI, CAUTI, HAPI, VAP, and injury from falls or other events. Performs review of patient care as defined by performance measures and standards of practice. Assists registered nurses in applying expert concepts and managing challenging patient situations. Provides consultation to registered nurses and other clinical staff on care delivery options to achieve quality care. Assumes a leadership role in interdisciplinary care planning. 3. Staff Professional Development: Drives staff professional growth by collaborating with nursing leadership on quality-specific training and actively assessing competence and education needs. Guides the nursing care team through mentorship and coaching in continuous quality improvement principles and QI tool application. 4. Personal and Professional Growth: Applies strong clinical, interpersonal, and communication skills. Develops and maintains robust interdisciplinary relationships across the healthcare system. Stays current with accreditation, regulatory requirements, standards, research literature, and industry best practices. Actively pursues professional development through self-managed training, professional organizations, and specialty certification. 5. Research and Innovation: Translates research findings and evidence into clinical practice, identifying system facilitators and barriers to adoption. Integrates evidence-based practice and quality improvement principles into all patient care. Fosters a culture of clinical inquiry and continuously identifies clinical innovations, including cutting-edge equipment, technologies, and research protocols. Contributes to the development and revision of nursing policies, practices, and the evaluation of new products. Leads or participates in relevant research projects, disseminating knowledge internally and externally through presentations, publications, and professional forums. 6. Leadership: Directs, collaborates, and coordinates quality patient care, driving improved outcomes. Engages in collaborative leadership to advance quality improvement initiatives, optimize resources, and ensure patient-centered, evidence-based care. Fosters professional growth by encouraging and mentoring staff in pursuing certification and participating in departmental and organizational activities. Cultivates an environment where professional growth, accountability, and interdisciplinary collaboration thrive. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Masters Nursing or Masters Business Administration/Management Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact Additional License(s) and Certification(s): For candidates who are Advanced Practice Providers (APPs) such as: Clinical Nurse Specialists, Nurse Practitioners, or Nurse Midwife, board certification is required Upon Hire Required Required Minimum Experience: Minimum 3 years experience in nursing. Required and Minimum 5 years experience in nursing position with a focus on improving patient outcomes, quality, or process/performance improvement Preferred and Required Minimum Skills: Strong clinical, interpersonal and communication skills. Excellent presentation skills, influencing and relationship building skills. Previous leadership experience in a similar setting preferred Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $32k-49k yearly est. 2d ago
  • PRN Registered Respiratory Therapist - Nights

    Methodist Health System 4.7company rating

    Celina, TX job

    Your Job: In this highly technical, fast-paced, and challenging Respiratory Therapist PRN position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Respiratory Therapist consistently performs evidence based pulmonary care and diagnostic testing in accordance with physician orders and evidence based protocols. Your Job Requirements: • Graduate of an accredited Respiratory Care Program • Current Basic Life Support certification required • Current Advanced Cardio Life Support certification required • NRP, Pediatric Advanced Life Support - must obtain within 1 year of hire • Currently licensed in good standing as a Respiratory Care Practitioner by Texas Medical Board • Registered by the National Board for Respiratory Care • At least 6 months respiratory care experience. Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Celina Medical Center is located on a 40+ acre campus just off of Dallas Parkway, and will serve as the community's first full-service hospital, serving Celina and surrounding communities. The four-story medical center will open with 51 beds, with plans for expansion, and will feature a range of services including cardiology, women's services, orthopedics, robotic surgery, and more. The campus will also include a 40,000-square-foot medical office building. The $237 million facility will be one of Celina's largest employers in the fastest growing city in the country. We strive to have a diverse workforce that reflects the communities we serve.
    $56k-66k yearly est. Auto-Apply 3d ago
  • Registered Mammographer

    Wellstar Health Systems, Inc. 4.6company rating

    Marietta, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Click Here to Visit the East Cobb Health Park WebsiteRESPONSIBILITIES Must be flexible with work hours to meet department needs. Must be dependable, accountable and cooperative. Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures. Has the knowledge and ability to properly and safely obtain a quality diagnostic study. Responsible for performing a wide variety of technical procedures requiring independent judgement, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases. Able to independently perform job functions. Sets up the equipment to provide imaging service and positions patient for the procedure. Must maintain minimum FDA/MQSA requirements for continuing education, experience and equipment. Patient Care Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions. Ensures that all studies have proper patient identification and right and left marker are utilized appropriately. Reviews radiographic images for clinically acceptable results and releases patients. Responds to emergency situations. Uses critical thinking skills. Seeks clarification on ambiguous orders. Assists other technologists in all modalities when needed. Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment. Verifies two unique patient identifiers per policy and verifies proper clinician order prior to performing a procedure. Ensures patient's privacy and comfort is accommodated. Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients. Understands, demonstrates and documents Pre-Procedure Verification and Time-Out process when appropriate, if applicable. Demonstrates and understands pre-and-post procedural care, if applicable. Demonstrates and understands sterile technique, if applicable. Organizes schedule, time and priorities so that required activities are accomplished within designated time frames. Follows physicians instructions when assisting with procedures and exams. Practices RBAC (Read Back and Confirm) when taking verbal orders. Equipment Demonstrates the ability to adjust technique so that patient receives the best study possible and that image quality is maintained. Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner. Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule. Ability to properly operate all radiographic equipment in a safe and competent manner. Assuring that equipment is not abused and is left in good working order. Education and Communication Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members. Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure. Participates in the orientation and training of departmental employees. Provides patients with preparatory instruction and explanation of procedures. Required documentation is concise, legible and includes precise terminology. Reads email each day scheduled to work and follows through with assignment. Completes mandatory departmental and Hospital-wide education without prompting. Quality Control Produces acceptable images, as evidenced by maintaining a first-time acceptance rate of 95 percent. Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies. Completes all studies in RIS, images are oriented, marked, labeled, and noted correctly prior to sending all studies to PACS; prints CDs as necessary. When submitting procedures for interpretation comparative studies are digitized if necessary and the preliminary sheet is filled out in its entirety, if applicable. Maintain all documentation so that the facility meets ACR Accreditation standards. Technologist is knowledgeable in completing and documenting the following ACR/MQSA QC test: Phantom, Visual checklist, Repeat analysis, Compression-pressure, compression thickness, flat filed test, calibration, Dicom printer test. Operations Restocks linens and supplies, and maintains Mammography Department in clean and orderly condition. Transports patients, positions patients, and helps them on and off procedure table. Performs patient charging activities on the day the service is rendered. Applies shielding. Prepares and maintains patient follow-up data. Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage. Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services. Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems. Maintains an individual productivity rate equal to other co-workers. Familiar with Mammography Tracking System. Maintains Joint Commission standards and any other regulatory agency standards Familiar with FDA/MQSA EQUIP program Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. QUALIFICATIONSRequired Minimum Education: Graduate of AMA approved School of Radiology Technology ARRT registered Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. ARRT Mammography ARRT Radiography Basic Life Support or BLS - Instructor Required Minimum Experience: Minimum 1 year experience as a Rad Tech Required Less than 1 year experience in Mammography Preferred Required Minimum Skills: Must exhibit excellent communication skills because this position requires frequent verbal and written communications with: physicians, patients, visitors, departmental staff and nursing staff. The employee obtains, presents and discusses clinical information regarding job responsibilities on a routine basis. Candidate must be able to explain or give directions to maintain goodwill, and obtain cooperation with all contacts. Must possess the ability to function independently and under pressure while still actively participating in a team environment. Position requires the employee to exhibit excellent customer service skills at all times. Must be able to perform effectively in a stressful and fast paced work environment. Must have the ability to prioritize appropriately. Must be detail oriented and have the capacity to effectively multitask throughout the work shift. Must have excellent communication skills and the capacity to interact professionally with a variety of customers, including but not limited to patients, families, co-workers, volunteers, and physicians throughout the work shift. Must possess the ability to function independently, yet productively as a cooperative team member with various work teams associated with the position. Must be compliant, with a willingness to follow all Hospital policies as well as the established practices, protocols and procedures of the position, department and applicable professional standards Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $35k-60k yearly est. 5d ago
  • Registered Radiology Technologist (Rad Tech) - Orthopedics @ Cobb

    Wellstar Health Systems, Inc. 4.6company rating

    Austell, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Must be flexible with work hours to meet department needs. Must be dependable, accountable and cooperative. Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures. Has the knowledge and ability to properly and safely obtain a quality diagnostic study. Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of the equipment for the diagnosis and/or treatment of diseases. Able to independently perform job functions. Sets up the equipment to provide imaging service and positions patient for the procedure. Works with students during their clinical rotation. Core Responsibilities and Essential Functions: Patient Care * Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions. * Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique if applicable. * Ensures that all studies have proper patient identification and right and left marker are utilized appropriately. * Reviews radiographic images for clinically acceptable results and releases patients. * Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment if applicable. * Assists other technologists in all modalities when needed if applicable. * Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates as the result of misjudgment. * Verifies two unique patient identifiers and correct clinical order prior to performing a procedure per policy. * Ensures patient's privacy and comfort is accommodated. * Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients. * Organizes schedule, time and priorities so that required activities are accomplished within designated time frames. * Uses critical thinking skills. * Asks clarifying questions. * Seeks clarification on ambiguous orders. * Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate if applicable. * Demonstrates and understands pre-and-post procedural care. * Preps the patient for the procedure. * Demonstrates and understands sterile technique if applicable. * Maintains competency with venipuncture, where applicable. Equipment * Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained. * Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner. * Cleans, disinfects and maintains equipment in accordance with infection control policy and department schedule. * Ability to operate all aspects of the system. * Ability to operate all radiographic equipment in a safe and competent manner. Assuring that equipment is not abused and is left in good working order. Education and Communication * Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members. * Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure. * Participates in the orientation and training of departmental employees. * Provides patients with preparatory instruction and explanation of procedures. * Required documentation is concise, legible and includes precise terminology. * Reads email each day scheduled to work and follows through with assignment. * Completes mandatory departmental and Hospital-wide education without prompting. Quality Control * Consistently produces high quality images including appropriate collimation, shielding, technique selection, penetration and positioning. * Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies. * Sends all studies to PACS; prints CDs as necessary. All exams are complete in RIS including image oriented, marked, labeled, and notes are accurate. * Studies that have been transmitted after hours by teleradiography are printed and scanned into PACS, if applicable. * Checks for prior exams and assures that they are loaded, if necessary, and properly labeled prior to sending to PACS. Operations * Restocks linens and supplies, and maintains Diagnostic Imaging Services in clean and orderly condition. * Transports patients, positions patients, and helps them on and off procedure table. * Performs patient charging activities on the day the service is rendered. * Applies shielding, supportive and immobilization devices and equipment. * Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage. * Performs routine duties of clerical and support personnel in accordance with procedure when warranted to * ensure continuity and quality of services. * Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems. * Maintains an individual productivity rate equal to other co-workers. * Maintains Joint Commission and any other regulatory agency standards. * Ability to transfer / retrieve images on the PACS system. * Takes call when necessary. * Any other duties as assigned Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Accredited Program Radiologic Technology Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. ARRT Radiography Basic Life Support or BLS - Instructor Required Minimum Skills: Must exhibit excellent communication skills because this position requires frequent verbal and written communications with: physicians, patients, visitors, departmental staff and nursing staff. Candidate must be able to explain or give directions to maintain goodwill, and obtain cooperation with all contacts. Must possess the ability to function independently and under pressure while still actively participating in a team environment. Employee must exhibit excellent customer service skills at all times. Must be able to perform effectively in a stressful and fast paced work environment. Must have the ability to prioritize appropriately. Must be detail oriented and have the capacity to effectively multitask throughout the work shift. Must have excellent communication skills and the capacity to interact professionally with a variety of customers, including but not limited to patients, families, co-workers, volunteers, and physicians throughout the work shift. Must possess the ability to function independently, yet productively as a cooperative team member with various work teams associated with the position. Must be compliant, with a willingness to follow all Hospital policies as well as the established practices, protocols and procedures of the position, department and applicable professional standards Competent in all aspects of Diagnostic Radiology, patient positioning, exposure factors and radiation protection. Must have an understanding of anatomy and pathology as to how they affect the quality of a procedure. Competent in all aspects of Diagnostic Radiology, patient positioning, exposure factors and radiation protection. Must have an understanding of anatomy and pathology as to how they affect the quality of a procedure.. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $40k-52k yearly est. 5d ago
  • Nurse Manager- Outpatient Oncology Clinic-Marietta

    Wellstar Health Systems, Inc. 4.6company rating

    Austell, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Registered Nurse Manager-Oncology-Marietta Shift: FT Day The nurse manager is a registered professional nurse who provides leadership and management of a specific unit(s) or service through the effective use of knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The nurse manager is the standard bearer on his/her unit and holds all participants on his/her unit accountable for the delivery of care and services through effective communication; observation; and the management and measurement of specific interventions/practices and their associated outcomes. Responsibilities include clinical, financial, human and material resources deployment and associated outcomes or goals. The Nurse Manager serves as a chief retention and safety officer and ensures that safety and quality standards are upheld or met by effective use of data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility. The Nurse Manager creates and ensures a desirable, safe work environment that enables the organization to meet or exceed its mission and goals. He/she models the way to foster communication and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on the Professional Practice Model, 5-Star Nursing. It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.. Core Responsibilities and Essential Functions: Resources and Support : * Engages staff in decision making via shared governance processes and partners with others to promote relationship-based care delivery systems that support patient centered care and service excellence while effectively providing leadership and management for a specific business/clinical unit(s). Possesses and uses good negotiation and mediation skills. * Serves as the unit/programs chief retention and safety officer to manage talent and protect/carefully deploy human and material resources through effective use knowledge. * Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care; integrates marketing and communication strategies to advance ones service line and organization as a whole Interdisciplinary Teamwork and Collaboration * Effectively communicates to diverse audiences on nursing, health care and organizational issues which includes the ability to set standards and hold leaders and staff accountable for performance standards. Proactively establishes a healthy work place by reducing or resolving unnecessary conflict (when necessary, partnering with Human Resources), and promotes achievement of positive team dynamics * Establishes partnerships by employing strong relationship building skills with staff, departments and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and others performance/interaction skills exercising coaching and guiding skills * Creates opportunities for self and leaders/staff to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff Exemplary Practice and Outcomes * Promote staff competency in clinical care delivery * Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership, possesses hiring skills and supports effective orientation and onboarding of new staff, advances the field through transformational executive leadership and scholarly activity * Successfully employs change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Possesses skill and exercises necessary respect while managing a varied generational and diverse leadership team and workforce Professional Development * Possess necessary Knowledge about health care financing and uses this knowledge and skill to ensure the effective management of human and material resources; designing and implementing systems to manage and measure outcomes to achieve expected business and clinical goals and objectives for self, staff and unit performance develops operational budget and manages it to target level performance or better * Represents the organization positively to the community, building credibility and willingness to serve on committees and task forces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities Evidence Based Practice and Research * Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products. * Effectively identifies areas of risk and proactively works to ensure compliance and safety standards. This includes assuring service meets or exceed licensure, regulatory and accreditation standards * Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Degree in Nursing required, Masters Degree in Nursing-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s): Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC). Required and Must have a current BLS card from the American Heart Association on the first day of employment in position. Required Minimum Experience: Minimum 2 years of progressive experience in nursing management Required Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building; a knowledge of the health care environment; leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful; model the way for professional practice; professionalism and teamwork/collaboration for self/department/medical staff; and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making; manage the design and delivery of care that in based on evidence and focused on quality and safety. Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $64k-86k yearly est. 5d ago
  • Outpatient Neuro Physical Therapist Fulltime - $5,000 Sign On Bonus

    Methodist Health System 4.7company rating

    Dallas, TX job

    Your Job: The Physical Medicine department at Methodist Dallas Medical Center is looking for an outpatient neuro physical therapist to join our team. The ideal candidate has 2+ years of experience in evaluating and treating patients with various neurological conditions. In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the best care for patients. We offer a warm, friendly culture with low turnover and numerous learning opportunities. Responsibilities include evaluation, treatment planning and implementation, and ongoing re-assessment and discharge planning. Your Job Requirements: • Graduate of an accredited baccalaureate or post-baccalaureate program in Physical Therapy • Current Basic Life Support Certification • Required Valid Texas License or Temporary License • 1 year Licensed PT Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Liver, kidney, and pancreas transplantation programs
    $76k-97k yearly est. Auto-Apply 3d ago
  • RN Clinical Team Leader - Operating Room

    Methodist Health System 4.7company rating

    Richardson, TX job

    Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: • Graduate from an accredited school of nursing: BSN required • Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). • Current RN license in the State of Texas or compact license • Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. • Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Must have OR experience. Your Job Responsibilities: • Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. • Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. • Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. • Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. • Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. • Participates in department specific initiatives and process improvement projects. • Participates in peer interviews and provide feedback for employee evaluations as requested by manager. • Assists with occurrence investigations. • Other duties as assigned. Methodist Richardson Medical Center is a 443-bed, full-service, acute care hospital that serves Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. We are a Certified Comprehensive Stroke Center as well as the nation's first hospital to receive The Joint Commission's Gold Seal of Approval for Pancreatic/Hepatic/Biliary Cancer Certification. We also provide services at Methodist Richardson Medical Center - Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Level III Trauma Center
    $58k-80k yearly est. Auto-Apply 3d ago
  • CT Technologist Reg Nights Rotating Weekends

    Wellstar Health Systems, Inc. 4.6company rating

    Hiram, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Various (United States of America) Job Summary: **Significant Sign-On Bonus offered for qualified, experienced candidate** Thurs, Fri, and every other weekend 2:30p-3a.Must also be flexible with work hours to meet department needs. Must be dependable, accountable and cooperative. Assists with providing safe, age appropriate care to the patient by performing all exams provided by the department according to department procedures. Has the knowledge and ability to properly and safely obtain a quality diagnostic study. Responsible for performing a wide variety of technical procedures requiring independent judgment, ingenuity and initiative in the utilization of equipment for the diagnosis and/or treatment of diseases. Able to independently perform job functions. Sets up the equipment to provide imaging service and positions patient for the procedure. Core Responsibilities and Essential Functions: Patient Care * Verifies proper clinician order for procedure. * Obtains complete clinical history, gathers examination data and assesses for contraindicating conditions. * Follows established procedures for the administration of contrast medias so that no patient condition deteriorates, and no patient suffers undue pain, due to error or poor technique. * Ensures that all studies have proper patient identification and right and left marker are utilized appropriately. * Reviews CT/radiographic images for clinically acceptable results and releases patients. * Responds to emergency situations and provides for the restocking of the crash cart and maintenance of life support equipment. * Assists other technologists in all modalities when needed. * Observes patient condition and properly evaluates situations when physician intervention is necessary so that no patient condition deteriorates. * Verifies correct identity of patient using 2 unique identifiers prior to performing a procedure per hospital policy and procedure. * Ensures patient's privacy and comfort is accommodated. Maintains patients dignity throughout the exam/procedure. * Demonstrates competence in the determination and application of appropriate procedures, equipment, supplies and techniques based on the age of patients. * Organizes schedule, time and priorities so that required activities are accomplished within designated time frames. * Follows physicians instructions when assisting with procedures and exams. * Demonstrates proficiency with loading and operating power injection. * Uses critical thinking skills. * Dialogs with patient/family * Asks clarifying questions. * Seeks clarification on ambiguous orders. * Understands, demonstrates and documents preprocedural verification and Time Out process when appropriate. * Demonstrates and understands pre-and-post procedural care. * Preps the patient for the procedure. * Demonstrates and understands sterile technique * Maintains competency with venipuncture. Equipment * Demonstrates the ability to adjust technique so that patient receives the lowest possible dose of ionizing radiation and that image quality is maintained. * Reports problems regarding malfunctioning equipment to supervisor or service provider, so that problem can be corrected in a timely manner. * Cleans, disinfects and maintains equipment in accordance with infection control policy and department cleaning schedule. Education and Communication * Patiently and clearly explains purpose and nature of exam to patient prior to starting of procedure, so as to minimize anxiety and facilitate cooperation using AIDET; Acknowledge, Introduce, Discuss, Explain, and Thank you of all patients and family members. * Ensures that patient's questions, concerns or contraindications are satisfactorily addressed, notifying physician when this cannot be accomplished, prior to the initiation of the procedure. * Participates in the orientation and training of departmental employees. * Provides patients with preparatory instruction and explanation of procedures. * Required documentation is concise, legible and includes precise terminology. * Reads email each day scheduled to work and follows through with assignment. * Completes mandatory departmental and Hospital-wide education without prompting. Quality Control * Consistently produces acceptable images, as evidenced by radiologist feedback and quality audits * Ensures that equipment is fully operational prior to each use, by checking for proper calibration and operating deficiencies. * Sends all studies to PACS immediately after completion, prints CDs as needed. * Studies that have been reported after hours by teleradiography are printed and scanned into PACS, if applicable. * Completes all studies in RIS before completing in PACS. * Prints completed log sheet from teleradiography and submits to Radiologist, if applicable Operations * Restocks linens and supplies, and maintains the department in clean and orderly condition. * Transports patients, positions patients, and helps them on and off procedure table. * Performs patient charging activities on the day the service is rendered. * Applies shielding, supportive and immobilization devices and equipment. * Willingly lends knowledge and assistance to others upon request as needed and routinely as time is available, without prompting, so that all working time is used for departmental advantage. * Performs routine duties of clerical and support personnel in accordance with procedure when warranted to ensure continuity and quality of services. * Keeps supervisor informed on all responsibilities on an ongoing basis, ensuring prompt notification in the event of problems or potential problems. * Maintains an individual productivity rate equal to other co-workers. * Ability to operate all work stations associated with the CT department. * Ability to push / retrieve images from the CT console to PACS. * Maintain Joint Commission standards and any other regulatory agency standards. * Takes call when necessary * Any other duties as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Graduate of AMA approved School of Radiology Technology. Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. ARRT Radiography ARRT Computed Tomography Basic Life Support or BLS - Instructor Additional License(s) and Certification(s): Required Minimum Experience: Minimum 1 year experience in Radiology Required and Less than 1 year experience in CT Preferred Required Minimum Skills: Must exhibit excellent communication skills because this position requires frequent verbal and written communications with: physicians, patients, visitors, departmental staff and nursing staff. The employee obtains, presents and discusses clinical information regarding job responsibilities on a routine basis. Candidate must be able to explain or give directions to maintain goodwill, and obtain cooperation with all contacts. Must possess the ability to function independently and under pressure while still actively participating in a team environment. Position requires the employee to exhibit excellent customer service skills at all times. Must be able to perform effectively in a stressful and fast paced work environment. Must have the ability to prioritize appropriately. Must be detail oriented and have the capacity to effectively multitask throughout the work shift. Must have excellent communication skills and the capacity to interact professionally with a variety of customers, including but not limited to patients, families, co-workers, volunteers, and physicians throughout the work shift. Must possess the ability to function independently, yet productively as a cooperative team member with various work teams associated with the position. Must be compliant, with a willingness to follow all Hospital policies as well as the established practices, protocols and procedures of the position, department and applicable professional standards. Competent in all aspects of CT, patient positioning, exposure factors and radiation protection. Must have an understanding of anatomy and pathology as to how they affect the quality of a procedure. Competent to perform all ACR and manufacturer recommended Quality Control tests. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $41k-53k yearly est. 5d ago
  • Charge Nurse (RN) - Progressive Care Unit (PCU)

    Wellstar Health Systems, Inc. 4.6company rating

    Marietta, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Night (United States of America) Click Here to Visit the Windy Hill Hospital Website The RN Clinical Charge Nurse is responsible for directing and overseeing the daily activities of the unit on an assigned shift to assure successful safe delivery of care. The Charge Nurse is a caregiver and often takes modified patient care assignment. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the WellStar Shared Governance Model. The framework for practice is steered by the WellStar Professional Nursing Practice Model and evidence based practice and research. RN competencies are derived from these models and supported by the WellStar Core Competencies. The RN Clinical Charge Nurse is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. Expectations of practice include: accountability; responsibility and authority for the practice of nursing; effective teamwork; delegation; communication; respect; personal development; and development of team members. The role contributes to the establishment and maintenance of practices that ensure excellence in patient care, provides for the efficient use of resources, and undertakes leadership task such as staff schedules, unit patient flow, subject matter expertise for clinical concerns, physician rounding, committee involvement, survey readiness, and other task as assigned by the manager, which are basic to the department's ability to function in a smooth and effective manner. The RN Clinical Charge Nurse is a resource to other areas opportunity to learn about operational functionality and hospital/facility awareness. Assists in the growth and development of team members in the unit to help build department skills sets and to inspire expertise. This leader brings with him or her ability to build rapport between nurses and physicians to continue service to the patients and is a role model to others. It is expected that all RN Clinical Charge Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. She/he possesses (advanced) clinical expertise and utilizes this expertise to support and promote the delivery of safe, age appropriate and culturally aware patient care and serves as a partner in care. RESPONSIBILITIES Resources and Support Monitors equipment inventory, location and utilization to ensure staff have tools and equipment needed to perform their job. Participates in planning and requesting resources for providing high quality care and assists in acquiring appropriate staffing during unexpected staffing shortages or surges in census. Proactively plans for the care of patients across the care continuum in the course of giving direct patient care. Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events etc). Tactical Responsibilities Make Patient Assignments. Consideration for new grads, float and type of patient. Daily Discharge/Length of Stay Review. Round with Physicians/Surgeons. Assign Surgery Beds In Conjunction with Surgery Schedule. Consult with Supervisor Nursing Administration (House Supervisor) on Bed Flow and Availability. Emergency Services: Assignments for sections, manage waiting room, multiple areas open at different times. Exemplary Practice and Outcomes Rounds on every patient daily to evaluate quality and appropriateness of patient care including corrective action when needed utilizing peer coaching and accountability. Performs or provides oversight for the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice; analytical/critical thinking insuring that care is individualized; coordinating care through effective partnerships; caring is central to achieve optimal patient care outcomes. Provides or provides oversight for relationship based care delivery patient-centered care by partnering with the patient and significant others (as appropriate) using comprehensive hand-off communication processes; interdisciplinary evaluation and communication (i.e., unit rounds, case reviews, peer review, etc.); just in time and planned patient teaching; keeping the patient informed using appropriate communication tools and making the patients goals the focus of the plan of care. Practices using current clinical practice standards with a focus on safety and quality . Within the Emergency Department Setting: Charge Nurse rounds on patients in a modified method in conjunction with nurses to focus on patient safety concerns and patient care. Teamwork and Collaboration Communicates with nurse manager and/or assistant nurse manager any needs or concerns pertaining to care delivery or employee performance. Coordinates the delivery and documentation of safe quality patient care which includes promotion of interdisciplinary communication and regular interdisciplinary planning/rounds; completion of timely documentation and promotion of a respectful, inclusive clinical environment (Interdisciplinary rounds do not apply in the Emergency Services setting). Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary processes and actively supports/participates in shared governance at all levels in the system. Professional Development Ensures patient/family/staff confidentiality and corporate compliance for self (and accountability for team members) requirements including completing all required mandatory education and proficiencies. Serves as a preceptor (or mentor) for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce; modeling the professional practice of nursing and creating a healthy work environment. Evidence Based Practice and Research Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products. Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes. Participates in data collection, poses relevant clinical questions to advance evidence based practice. Consults appropriate experts and uses appropriate resources, data, and evidence to address practice questions. Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. QUALIFICATIONSRequired Minimum Education: Graduate of an accredited/approved school of nursing as and Associate Degree/Diploma Nurse Required Baccalaureate degree in nursing (BSN) from an accredited school of nursing Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Basic Life Support or BLS - Instructor Reg Nurse (Single State) or RN - Multi-state Compact Advanced Cardiac Life Support-Preferred or ACLS - Instructor-Preferred or ACLS - Provisional-Preferred Advanced Cardiac Life Support or ACLS - Instructor or ACLS - Provisional Required Minimum Experience: Minimum 1 year nursing experience Required Minimum 2 years Preferred Experience as relief charge with clinical expertise Preferred Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $32k-60k yearly est. 5d ago
  • Speech Pathologist Outpatient Neuro - Austell

    Wellstar Health Systems, Inc. 4.6company rating

    Austell, GA job

    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Overview The speech language pathologist evaluates patients and develops the speech/language plan of care in the areas of speech, language, voice, cognition and swallowing in collaboration with the physician. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner. Compliance with all applicable regulatory standards is also required in this role. Responsibilities Core Responsibilites and Essential Functions Patient Assessment * In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to speech, language, cognition, voice and swallowing. * Establishes a plan of care in conjunction with the patient and/or family members. * Establishes realistic discharge plan incorporating patient and/or family member goals. Treatment Planning and Provision of Care * Implements the speech language therapy treatment plan * Selects appropriate treatment activities to progress patient towards goals. * Revises goals/plan of care with patient/family input * Provides ongoing patient/family education and training * Provides discharge instructions, follow-up and referral to community resources as appropriate * Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services. Documentation * Documents the evaluation and plan of care according to departmental guidelines * Documents each treatment session according to departmental protocols * Completes and submits family education, discharge and other required documentation within facility and program guidelines General requirements * Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty. * Embraces diversity and demonstrates the ability to work together. * Maintains confidentiality of all patient information. * Maintains attendance/punctuality in accordance with system policy and procedure. * Adheres to departmental dress code policy, including wearing and displaying ID badge appropriately. * Communicates information effectively both verbally and in writing with all team members. Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested. * Organizes workload to complete responsibilities in an appropriate and timely manner. * Utilizes materials and equipment in a safe and cost-effective manner. * Observes infection prevention precautions Customer Service * Strives to help lead the industry through vision, technology, innovation and customer service. Strives to make a difference in the lives of our employees and patients. * Consistently applies AIDET principles in all interactions with patients. * Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamwork with trust, support and collaboration. * Demonstrates knowledge of service recovery principles and implements appropriately Professional Development * Participates in professional development and mandatory education activities. * Completes core and annual competencies according to established departmental timelines. * Completes all educational requirements required by discipline to maintain licensure. * Participates in orientation and training of new employees. * Completes all mandatory hospital and/or system mandatory requirements Required for All Jobs Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. Qualifications Required Minimum Education Graduate from an accredited speech-language pathology program. Required and Master's Degree in Speech-Language Pathology or other related degree. Required Required Minimum Experience Required Minimum Skills Effective communication skills, customer service focused, team oriented, and basic computer skills. Required Minimum License(s) and Certification(s) Speech Language Pathologist Required Basic Life Support Required BLS - Instructor Required BLS - Provisional Required Additional Licenses and Certifications Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
    $48k-73k yearly est. 5d ago
  • Retail Performance Manager

    Amplifon 4.6company rating

    Amplifon job in Minneapolis, MN

    We are seeking a dynamic Retail Performance Manager to drive store performance through data-driven insights and performance management routines across our franchise network. This role focuses on forecasting, budgeting, and leveraging analytics tools (Power BI, Excel, etc.) to identify trends, guide decision-making, and support continuous improvement. While collaboration with Sales and Franchise Owners is key, this is not a sales role-it's about enabling performance through data, process discipline, and actionable insights. This role requires strong analytical and financial acumen, as demonstrated through expertise in Power Bi, advanced Excel skills, and forecast modeling. A successful Retail Performance Manager will demonstrate a commercial mindset and ability to influence across functions with strong communication and stakeholder management skills. This person should be comfortable working in a dynamic, fast-paced environment and be passionate about driving performance and growth through data-driven insights, financial discipline, and collaboration. Key Responsibilities: Lead monthly, quarterly, and annual forecasting and budgeting processes, integrating both top-down and bottom-up approaches. Provide weekly performance updates to leadership, highlighting key insights, commercial trends, financial and operational KPIs, and areas of opportunity. Utilize business intelligence tools (Power BI) and performance frameworks (reports and dashboards) to monitor and analyze KPIs, address performance gaps, identify growth opportunities, and sustain continuous improvement across the network. Partner with Sales, Marketing and Franchise Owners to design and execute strategies that optimize sales conversions, operational effectiveness, and in-store performance. Drive Retail Excellence (REX) initiatives across the Franchise Organization to improve adoption, drive operational efficiency, and increase store performance. Identify growth opportunities and promote continuous improvement across the retail network. Qualifications in this role include, but are not limited to: Bachelor's degree required; Master's preferred in Economics, Engineering, Statistics, or related field 5+ years of experience in performance management, FP&A, sales or account management or enablement, or retail or sales analytics. Strong analytical skills with an ability to interpret complex data, articulate insights, and support strategic conversations and decisions. Direct experience with Power BI and Excel to create dashboards and reports. Demonstrated ability to collaborate across functions and stakeholder groups. Strong commercial mindset and project management capabilities. Excellent communication, influencing, and presentation skills with the ability to convey complex information clearly and drive engagement. Ability to travel up to 20%, if needed Preferred Experience and Skills: Experience supporting or working within retail, sales, or franchise environments. Ability to balance strategic thinking with attention to detail; comfortable working in dynamic, fast-paced settings. Self-motivated and proactive, with strong ownership and initiative to improve processes and outcomes. Adaptable to change and innovation, with a growth mindset and collaborative approach. Familiarity with AI-driven analytics or modern retail technologies is a plus. Compensation: Based on qualifications we anticipate the hiring range will be $95k-$105k plus incentive potential. Hybrid Work: We require team members to be in the office three days per week, offering flexibility while fostering in-person collaboration. Benefits Offered: Medical, Dental, Vision, 401(k) with company match, and hearing aid benefits for employees & family Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, and bereavement Tuition reimbursement and Employee assistance program for employees & family Access to our Wellness Hub, your go-to resource for holistic well-being, offering tools and support Continuous career development with access to Ampli-Academy (internal LMS), LinkedIn Learning, Coursera, team training, and more. Additional specialized training for career development Reimbursement for transportation (ex. parking downtown, bus or train) About Us: Amplifon, the global leader in the hearing care retail market and headquartered in Milan, Italy, empowers people to rediscover all the emotions of sound. We operate under three regions in EMEA, Americas, and APAC with a global presence in 26 countries and 20,300 employees worldwide. Amplifon Americas is regionally headquartered in Minneapolis, MN and supports operations in Canada, Latin America, and the United States. We are a parent company to Miracle-Ear, our hearing care retail division, and Amplifon Hearing Health Care, our hearing care insurance division, bridging both industries to provide comprehensive solutions for hearing well-being. Miracle-Ear has been in business for over 75 years and is a leader in providing innovative hearing solutions that improve lives, relationships, and communities. Based in Minneapolis, MN, we operate in over 1,500 franchised and corporate-owned retail clinics in all 50 U.S. states. Across our back-office support teams and licensed and trained hearing care professionals in our stores, we're committed to connecting customers to the world of sound around them. Join us and make the switch to an impactful career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. #MiracleEar #AmpUpYourCareer
    $95k-105k yearly Auto-Apply 46d ago

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