ams jobs - 3 jobs

Job Title: Application Support Engineer Location: Cleveland, OH 44114, Columbus, OH 43215, Pittsburgh, PA 15219, Detroit, MI 48226, Atlanta, GA 30361 Salary/Payrate: Commensurate with experience + AWESOME benefits!!! Work Environment: Remote - must live within commutable distance to office Term: Permanent / Fulltime Bachelor's degree required: PREFERRED Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-PN1 The Applications (Web Technology) Support Engineer works as a member of a collaborative team responsible for business analysis, software evaluation, solution architecture, planning, integrating or implementing, testing, debugging, configuring, supporting, and documenting packaged applications and/or purchased SaaS solutions. The Engineer performs technical services as required, in the form of software updates/patches, SQL programming, management of scheduled jobs, backend data review and changes, scripting, file updates, reporting, and maintenance of select system configuration on assigned applications. Works independently or as a member of multi-disciplinary teams, the Engineer executes projects that supports the Firm's technology initiatives. Assists with the evaluation of marketing and business development focused technology applications and solutions to confirm alignment with business and technical requirements. Contributes to the onboarding and retirement of applications as needed, by scheduling, coordinating and delivering required technical support. The Engineer is responsible for independently maintaining and upgrading skills through ongoing training, education, Firm sponsored educational events, self-study, collaboration with peers, and required to work outside of normal working hours as deemed necessary to meet the Firm's objectives. Required Qualifications: Experience providing Tier 3 application support such as Salesforce, IntroHive, SiteCore, Microsoft Dynamics, Docusign, or similar CRM platform. Hands-on knowledge of writing SQL queries for reporting purposes, Data Factory (ETL/ELT), Microsoft Stack, and PowerApps. Experience working with 3rd party web applications, serve as liaison between business and vendor. Bachelor's degree in Computer Science, Information Technology or related field. Minimum five (5) years of experience in application integration, application support, or implementation. Experience in a law firm, corporate legal department, or comparable service industry desirable.

Job Title: Conflicts Analyst Salary/Payrate: Commensurate with experience + AWESOME benefits!!! Work Environment: On-site Term: Permanent / Fulltime Bachelor's degree required: PREFERRED Referral Fee: AMS will pay $500 should the person you refer gets hired This opportunity at our Law Firm client is open for Litigation Paralegals, Corporate Paralegals or Conflicts Analysts who are seeking to grow their career in the compliance field. JOB DESCRIPTION #LI-GP1 This role contributes to our client's efforts to respond to client requirements and inquiries. The Analyst prepares responses to clients' auditor inquiries; manages the documentation of client agreements (e.g., outside counsel guidelines; master service agreements), and coordinates responses to clients' third-party vendor assessments and compliance surveys. The Analyst reports to the Client Compliance Manager and works across offices directly with attorneys and staff to coordinate the gathering and recording of information. The analyst accomplishes these responsibilities by developing a comprehensive understanding of Our client's policies and procedures as well as a basic understanding of legal matter lifecycle. The Analyst assists with the implementation of automated workflows and the development of digital libraries utilizing software such as Intapp and iManage. The role requires a familiarity with several administrative functions, including billing, financial services, and new matter services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Utilizes IntApp to manage the lifecycle of an audit letter response which includes but is not limited to distributing timekeeper surveys; reviewing timekeeper responses; drafting audit response letters; coordinating required approvals; and filing finalized letters and supporting documentation in the Firm's document management system. Monitors the audit letter queue in IntApp for audit requests across the Firm; serves as a resource to Office-Based audit letter personnel; trains and develops Office-Based support personnel as requested. Analyzes documents submitted into IntApp Terms for Business (IntApp Terms) and determines which documents require further review; Conducts a preliminary review of client agreements by highlighting key terminology; escalates provisions needing further review as needed. Manages IntApp Terms by recording finalized versions of client agreement and tagging relevant provisions; Coordinates with attorneys and staff to confirm client agreement to proposed revisions; assists with preparation of reports covering trends and common provisions across outside counsel guidelines. Assists with the development and maintenance of a response bank for clients' third-party vendor assessments and compliance surveys. Performs various duties and special projects as assigned by the Client Compliance Manager, Associate Director of Client Compliance, and/or Firm Director of Client Services. EDUCATIONAL/JOB EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. A minimum of two (2) years of experience at large law firms working within Conflicts/New Matter Services preferred. Position is well suited for individuals with a well-rounded understanding of legal administration, including matter lifecycle and billing/finance. Experience with Microsoft Office suite required. Experience with Intapp software solutions or another automated workflow is strongly preferred. Experience with Document Management Systems (DMS), specifically iManage, preferred. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Strong organizational skills. Strong attention to detail. Good judgment. Strong interpersonal communication skills. Strong analytical and problem-solving skills. Able to work harmoniously and effectively with others. Able to preserve confidentiality and exercise discretion. Able to work under pressure. Able to manage multiple projects with competing deadlines and priorities.