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AmTrust Financial jobs in Alpharetta, GA

- 90 jobs
  • Claims Assistant I

    Amtrust Financial Services, Inc. 4.9company rating

    Amtrust Financial Services, Inc. job in Alpharetta, GA

    When new in the role, over the first 6-12 months, the Claim Assistant I is learning all aspects of the LOB Claims support. The Claim Assistant I will provide assistance to Claim Adjusters by performing a variety of support services. The position has frequent oversight by the supervisor to support the Claim Assistant I. The Claim Assistant I maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. *This role is hybrid out of our Boca Raton FL, Maitland FL, or Alpharetta GA office* Responsibilities With coaching and oversight from Supervisor: Performs general maintenance /data entry in the claim files Receives and/or returns telephone calls from providers and or claimants Generate letters from system/templates Schedule medical appointments for claimants Forward medical records Coordinate and handle mailing requests to include, but not limited to, standard, overnights and certified/return receipts Submit referrals for various vendors Performs other functional duties as assigned. Whether directly or indirectly interacting with customers, ensures quality and timely service is provided to all. Develop some critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues. Demonstrates ability to learn technical processes and learn from mistakes to deliver a quality product to stakeholders and business partners. Perform tasks assigned with an acceptable error rate., meeting the SLA rate. Establishes and maintains effective relationships with customers, gains their respect and trust. Adhere to any compliance changes as directed by your supervisor. Performs other functionally related duties as assigned. May be required to work overtime as assigned. The expected salary range for this role is $17.00/hr. - $23.25/hr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. Qualifications High School diploma Ability to take direction and make sound business decisions Self-motivated and detail oriented Ability to adapt to a changing environment Professional telephone demeanor and good oral and written communication skills Ability to work well under pressure and multi-task in a fast-paced environment Basic understanding of business technology including Excel. Ability to work both independently and in a team environment Preferred: Some college Prior experience in a claims department or related experience What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.
    $17-23.3 hourly Auto-Apply 20h ago
  • Supervisor, Clerical

    Amtrust Financial Services, Inc. 4.9company rating

    Amtrust Financial Services, Inc. job in Alpharetta, GA

    Prior Workers' Comp. claims assistant experience and advanced knowledge of CA WC laws, rules and regulations is critical; as well as, good handling of customer concerns relative to claims management. This position involves team work and the ability to work well with and without supervision. Must have excellent written and verbal communication skills, and provide non-technical support to one claims examiner and/or supervisor. This position also must provide leadership, claims assistant training to ensure compliance with Best Practices and share knowledge across the organization. Responsibilities Responsibilities include, but are not limited to: Responsible for Pool/Team Ensure Timely payments of indemnity benefits Return phone calls in a timely fashion Ability to research payment type, dates of service and/or payment amounts Provide assistance and support regarding inquiries from policyholders, vendors and injured workers Provide assistance and guidance with the general support, medical support and pay diary tasks Provide back-up support for peers as needed; Train new claim assistants on new role and processes Conduct random audits of claims assistant work product on a monthly basis to ensure compliance with internal policies and procedures and CA State rules and regulations Assist with DIR / DWC CA State Audits and reinsurance audits Address personnel issues Qualifications Experience working (4 years or more) with and extensive knowledge of CA WC laws, rules and regulations Excellent written and verbal communication skills; ability to document notes and compose and edit correspondence and notices Excellent customer service skills; ability to handle most customer/vendor/injured worker issues; provide and assist through viable solutions Present an excellent image of company to external contacts Team player: able to work well with internal and external contacts Ability to work with numbers Work independently; ability to solve problems with little or limited supervision Excellent computer skills including word processing, spreadsheet development and analysis, electronic mail, database maintenance and update, develop graphic representation of data Excellent multi-tasking skills The expected salary range for this role is $61,500.00/Yr. - $75,000/Yr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.
    $61.5k-75k yearly Auto-Apply 20h ago
  • Sr. Claims Examiner, Medical Malpractice

    Markel Corporation 4.8company rating

    Alpharetta, GA job

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be the acknowledged technical expert and be responsible for the resolution of high complexity and high exposure claims. The position will have significant responsibility for decision making and work autonomously within their authority. This position will be an acknowledged technical expert and be responsible for the resolution of complex and high exposure Healthcare claims with an emphasis on the excess and reinsurance business, and higher limits primary/stacked limits. The position will have significant responsibility for decision making and work autonomously within their authority. Job Responsibilities * Confirms coverage of claims by reviewing policies and documents submitted in support of claims * Analyzes coverage and communicates coverage positions * Conducts, coordinates, and directs investigation into loss facts and extent of damages * Directs and monitors assignments to experts and outside counsel * Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure * Sets reserves within authority or makes claim recommendations concerning reserve changes to manager * Negotiates and settles claims either directly or indirectly * Prepares reports by collecting and summarizing information * Adheres to Fair Claims Practices regulations * Assist in training and mentoring of specialists, particularly in the excess and reinsurance business * Serves as technical resource to subordinates and others in the organization * Review and approve correspondence, reports and authority requests as directed by manager * Participates in special projects or assists other team members as requested * Travel to mediations, trials, and conferences as required * Represents Markel's claims expertise on external panels and industry forums * Coordinates loss information for senior business stakeholders and presents during monthly/quarterly business meetings * Contributes to maintenance of claims guidelines and best practice procedures * Delivers technical training to colleagues and external contacts as appropriate * Ensures effective vendor and litigation management on claims with a focus on minimizing indemnity exposure and mitigating vendor and legal expense * Steps in for manager to assume managerial duties when manager is unavailable or requires assistance Education * Bachelor's Degree required * Juris Doctor optional Certification * Must have or be eligible to receive claims adjuster license. * Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or * I-Lead or other Management Training Work Experience * 7-10+ years of claims handling experience or equivalent combination of education and experience * Experience handling high exposure bodily injury healthcare claims Skill Sets * Market leading specialist knowledge within healthcare lines * Expert policy language skills enabling accurate and consistent policy wording interpretation * Experience in negotiation, mediation and arbitrations * Experience in conducting technical claims audits and effectively following up on findings * Ability to manage claims outside of local jurisdiction where appropriate, including understanding of laws and regulations * Strong senior stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients) * Ability to influence claims stakeholders and to effectively direct claims strategy * Ability to lead within a team environment * Strong presentation skills * Excellent written and oral communication skills * Strong analytical and problem solving skills * Strong organization and time management skills * Ability to deliver outstanding customer service * Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word) * Ability to work in a team environment * Strong desire for continuous improvement US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Claims Examiner is $78,000 - $107,250 with 15% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $72k-102k yearly est. Auto-Apply 22d ago
  • Director, Demand Operations

    UNUM 4.4company rating

    Dunwoody, GA job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Are you ready to architect the engine that powers revenue growth? At Unum, we're looking for a visionary Director of Demand Operations to lead the charge in building and optimizing a full-funnel demand strategy that delivers measurable results. In this role, you'll: Own the demand generation strategy from end-to-end, ensuring seamless lead lifecycle management and alignment between marketing and sales. Partner with senior leadership to design scalable attribution models and deliver actionable insights that influence go-to-market decisions. Lead cross-functional initiatives that enhance funnel performance and empower our sales force for success. You'll work closely with Sales, Field Enablement, Marketing, and Growth Analytics to ensure every demand program is integrated with business objectives and continuously optimized for growth. If you're passionate about driving measurable impact, building high-performing systems, and leading strategic initiatives that fuel revenue, this is your opportunity to make a difference. **Qualifications:** + Bachelor's degree required; advanced degree or certifications in Marketing, Business, or Analytics preferred. + 10+ years of experience in B2B marketing with a focus on demand generation, account-based marketing, buying group frameworks, funnel analytics, and revenue impact. + Field operations experience preferred. + Proven track record of leading cross-functional growth initiatives that drive measurable business outcomes. + Deep expertise in CRM (Salesforce) and marketing automation platforms (Marketo). + Strong analytical skills with experience in business intelligence tools (e.g., Tableau, Domo, Qlikview); SQL proficiency a plus. + Exceptional communication and storytelling skills, with the ability to influence senior stakeholders. + Experience building and scaling lead management processes in high-growth environments. + Comfortable navigating ambiguity and driving clarity in complex, matrixed organizations. **Key Responsibilities:** + Own the lead management framework, including scoring models, qualification criteria, and routing logic across marketing automation and CRM platforms. + In partnership with other key CX partners, lead the marketing-sales funnel strategy, ensuring seamless lead flow from initial engagement through to closed-won opportunities. + Establish and maintain robust feedback loops with Sales leadership to ensure alignment on lead quality, routing, and conversion strategies. This includes supporting field partners with training and adoption monitoring, ensuring the successful adoption of new tools and resources which enable the field. + Oversee funnel analytics and campaign performance dashboards to identify optimization opportunities and drive continuous improvement. + Partner with Analytics to develop and refine multi-touch attribution models that quantify demand and marketing activities impact on pipeline and revenue. + Collaborate with Market Activation, Growth Acceleration, and Growth Analytics teams to align campaign strategy with audience engagement goals and business outcomes. + Deliver strategic insights and performance readouts to senior leadership, translating complex data into clear narratives that inform investment and prioritization. + Drive adoption and optimization of underlaying technology stack (e.g., Salesforce, Marketo), ensuring systems support scalable growth initiatives. + Mentor and guide team members and cross-functional contributors, fostering a culture of experimentation, accountability, and performance. \#LI-AD1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,900.00-$169,900.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.9k-169.9k yearly 37d ago
  • Executive Underwriter, Wholesale Miscellaneous Professional Liability

    Liberty Mutual 4.5company rating

    Atlanta, GA job

    Executive Underwriter - Miscellaneous Professional Liability: Acts as the leading technical authority for Miscellaneous Professional Liability (MPL) across an aligned wholesale territory, working independently and autonomously subject to required process oversight. Serves as the go‑to advisor on MPL coverage, exposures and wordings for colleagues across the segment, including senior underwriting leaders. Underwrites MPL policies within delegated authority, making acceptance and declination decisions based on analytical, data‑driven assessment of submitted information and pricing the risk appropriately. Typical exposures include E&O claims for consultants, IT/service providers and other non‑class specific professionals, media/communications risks, and other miscellaneous advisory or service professions. Where applicable, may be responsible for setting the business plan and portfolio strategy for the MPL book in their territory. Responsibilities Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Qualifications Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.
    $76k-94k yearly est. Auto-Apply 26d ago
  • Underwriting Support Specialist: Environmental & Energy

    Markel 4.8company rating

    Alpharetta, GA job

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter. Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items. Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems. Under Underwriter direction, attached appropriate forms and makes policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved. Education Bachelor's degree preferred. Work Experience/Skill Sets Excellent oral and written communication and organizational skills Ability to multi-task in fast-paced environment. Ability to work independently and within a team. Ability to follow process and attention to details. Willingness to work toward insurance designation (AINS) Intermediate level of proficiency in MS Word and Excel. #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $49k-59k yearly est. Auto-Apply 2d ago
  • Product Development Specialist

    Markel Corporation 4.8company rating

    Alpharetta, GA job

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Product Development Specialist is responsible for form development of new or revised insurance products and programs, drafting related insurance documents and researching coverage forms for the Markel US Insurance Division. * Develop insurance policy forms for new and revised coverages that clearly convey underwriting intent, demonstrate market competitiveness, and incorporate supportable language for the successful resolution of claims. * Identify and confirm compliance with applicable regulations. * Prepare applicable documentation to assist department members on accurate and timely submission of product filings and State Department of Insurance requests. * Assist, mentor, coach and proactively share knowledge in area of expertise with other PRS associates. * Foster and encourage strong relationships with internal stakeholders. * Participate in special projects as requested. What we're looking for: * Minimum 1-3 years of experience in the development of insurance coverage forms preferred. * Ability to conceptualize and create insurance forms and endorsements. * Ability to interpret state laws and regulations as applicable to the insurance policy life cycle. * Proven analytical and problem-solving skills. * Detail-oriented with strong interpersonal ability. * Project management experience preferred. * Technically proficient in all standard business software applications including Excel and Word. #LI-Hybrid #PIQ #deib US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $68k-96k yearly est. Auto-Apply 9d ago
  • National Broker Manager, Colonial Life

    UNUM 4.4company rating

    Atlanta, GA job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** General Summary This National Broker Manager is responsible for leading a team of Regional Broker Managers to drive the growth of broker influenced sales in assigned regions. The individual and their team will partner closely with the regional and territory sales leadership and Colonial Life's agency distribution teams to increase overall broker influenced sales in the region through engagement with targeted broker relationships, increasing effectiveness of independent sales agents, and development of sales marketing strategies. They will also develop strategic plans and cultivate engagement with select national brokerage organizations to deepen partnerships and drive additional sales growth. This role will also aid the Colonial Life leadership team in the ongoing development of Colonial Life's broker distribution growth strategy. **Principal Duties and Responsibilities** + Increase profitable broker influenced sales growth in partnership with the Colonial Life sales organization and home office business partners in both the commercial and public sector markets. Increase the number of new broker influenced accounts in the region. + Lead Regional Broker Managers (RBMs) for the assigned region. Train and develop RBMs in to highly effective sales professionals. Accountability for frequent, consistent communication to VPS and TSM business partners regarding the effectiveness of RBM in territory activity and alignment to local market needs. + Increase the depth and breadth of broker relationships within the region including driving production from new brokers and increased sales activity with existing broker relationships + Personally engage with regional and national practice leaders of select national broker partner organizations. Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices. + Create and execute business plans that align with goals of the Regional Vice Presidents of Sales, Territory Sales Managers and the company. Adhere to company's expectation regarding budget and expense management + Utilize Colonial Life's overall Value proposition to educate brokers on our expertise in the public sector, commercial, brokerage, and large case markets. Act as a strategic business partner in presentations for potential and existing customers + Train and develop the Colonial Life sales hierarchy in the areas of Brokerage, Public Sector and the Colonial Life value proposition. + Cultivate strong working relationships with internal and external partners + Evaluate potential MAP, Worksite Specialist, Finance Rep, and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline requests. + Manage and participate in broker meetings, forums, and lunch & learns within assigned region. Create visibility in the market by participating in events, conferences and tradeshows focused on the insurance industry with specific emphasis on the brokerage, national broker and public sector market segments. + Engage with the Colonial Life senior leadership team to support the development of Colonial Life's broker market growth strategy. + May perform other duties as assigned **Job Specifications** + Bachelor's degree or equivalent experience + 8 + years of broker sales/marketing experience + Strong ability to effectively communicate, influence, and persuade. + Strong problem solving, planning, and strategic thinking. + Broad room presence including professionalism and strong presentation skills + Strong organizational leadership skills and a proven track record of effectively leading others. + Excellent interpersonal and collaboration skills + Ability to travel 65% to 75% of the time \#LI-PO1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Colonial Life
    $88k-115k yearly est. 9d ago
  • Property Risk Engineering Internship - Summer 2026

    Liberty Mutual 4.5company rating

    Atlanta, GA job

    Launch your career at Liberty Mutual Insurance - A Fortune 100 Company! Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual Insurance's Property Risk Engineering group might be right for you. Our Risk Engineering team works closely with our customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual Insurance's mission of helping people live safer, more secure lives. Liberty Mutual Insurance is currently hiring for our Entry Level Associate Consultant position. Responsibilities: * Learn the fundamentals of risk engineering and commercial property insurance through training and mentorship. * Assist in research, data collection, and analysis to support recommendations for controlling sources of risk, loss, and/or costs. * Shadow experienced engineers during customer site visits and observe risk assessments in real-world settings. * Contribute to projects that improve overall risk quality for our clients. Qualifications * Currently pursuing a bachelor's degree in engineering (Mechanical, Civil, Electrical, Chemical, Fire Protection, or related field). * Strong academic record. * Interest in learning property insurance products, services, and risk engineering concepts (risk assessment, risk analysis, solutions management, progress measurement, etc.). * Effective written, oral, and interpersonal skills to collaborate with team members and customers. * Ability to conduct research and analyze data. * Willingness to travel occasionally for learning opportunities. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $23k-36k yearly est. Auto-Apply 27d ago
  • Mainframe Software Engineer

    UNUM 4.4company rating

    Dunwoody, GA job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** We are seeking a skilled Mainframe Software Engineer to join our Run team and support mission-critical systems that power our Colonial agent compensation and agent enrollment systems. In this role, you will work with COBOL, JCL, VSAM, DB2, and related tools to maintain, configure, and enhance core Mainframe applications while collaborating in an agile environment. Our work centers on production support: resolving incidents, optimizing system stability, and delivering small to mid-size enhancements, along with contributing to integrations with modern applications and ongoing optimization and modernization efforts. Strong analytical skills, accurate work estimation, and experience with unit testing and continuous integration are essential. While the position follows standard business hours, it also includes on-call rotation and occasional off-hours release support. **Job Specs:** + **Core Technologies:** COBOL, JCL, VSAM and DB2 + **Development & Support Focus:** 60% Maintenance/Production Support, 20% Enhancements, 20% New Development (small-scope features, integrations) + **Systems Supported** : Mainframe Application, Batch + Online/Transactional processing and Integrations with external systems (FastForms, AMM, etc.) + T **ools & Platforms** : ServiceNow, Rally, and SCLM. Opportunity to work with BMC Topaz (future adoption planned) + **Standards & Processes:** Mainframe Enterprise Standards, and peer code reviews (both giving and receiving). Upcoming 2026 expectations to validate code from other teams pushing changes into DSS **Principal Duties & Responsibilities:** **Production Support & Incident Resolution:** + Diagnose and resolve batch job abends, production incidents, and system interruptions. + Analyze data issues, resource constraints, logic errors, and limit-exceed conditions. + Identify root causes and implement corrective actions to maintain system availability and reliability. + Respond quickly and effectively to urgent issues impacting business operations. **Enhancements & Small-Scale Development:** + Design, code, test, and implement enhancements typically under 200-300 hours. + Support integrations between DSS and new/existing applications. + Develop new processes or modify existing processes based on business requirements. + Collaborate with cross-functional teams to understand system impacts upstream and downstream. **Integration & Cross-Platform Collaboration:** + Support DSS integration with external systems and web-based applications (FastForms, AMM, etc.). + Participate in discussions about architecture, data flow, and requirements across platforms. + Contribute to modernization efforts such as optimizing outdated jobs and reducing recurring incidents. **Quality, Standards & Peer Review:** + Follow Unum's Mainframe Enterprise coding standards and best practices. + Conduct peer reviews of code written by Unum engineers and contracted Mainframe developers. + Ensure high-quality, stable code with appropriate test coverage. **Agile Participation & Team Collaboration:** + Work within an Agile environment, using Rally for sprint planning and tracking. + Provide input during grooming, planning, stand-ups, and retrospectives. + Collaborate closely with Run team members, technical leads, business partners, and QA. **Continuous Improvement & Modernization Opportunities:** + Identify opportunities to optimize frequently failing or high-impact jobs. + Participate in efforts to streamline workflows, improve performance, and reduce incidents. \#LI-TS1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $73.3k-150.5k yearly 10d ago
  • Head of Portfolio Analytics, U.S. & Bermuda

    Markel Corporation 4.8company rating

    Alpharetta, GA job

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! At Markel, we believe that what we do really matters. And that every one of us has the power to make a difference. To us, insurance is more than a piece of paper. It's a promise to help people get back on their feet. It's a commitment that gives people the courage to take chances. And in uncertain times, it's the fuel that moves the world forward. Since the very start, we've used our ingenuity to insure risks that others can't. Finding smart solutions to complex problems, so people can live their lives and seize opportunities. Our style is about focusing on people's needs, not just words on a page. It's about building relationships and connecting as humans. And ultimately, it's about being there for people when they need us most. In our eyes, our journey is just beginning. Together, we're building a business that supports more people, in more places. But unlike our peers, we'll never lose our people-first focus as we grow. Because you will always be what makes Markel special. And what continues to power this business forward. Markel Group (NYSE - MKL) is a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, specialist advisory, and investment operations around the world. About the team: Extracting value from data is critical to delivering Markel's strategic ambitions. We are investing in our data and analytics capabilities so that we can deliver sharp insights to support front-end underwriting and claims teams. As a result, we are establishing the U.S. and Bermuda Portfolio Analytics team. Under the leadership of a newly appointed Head of Portfolio Analytics, this team will bring together analytics, reporting, and technical pricing capabilities carried out across the U.S. and Bermuda and will continue to build on their transformational initiatives. In this role, you will be entrusted with setting the vision and direction for our portfolio analytics strategy and leading our transformation in this space. The Portfolio Analytics team will be comprised of professionals with a wide range of technical skillsets, including data scientists, actuaries, portfolio managers, data engineers, and data visualization developers. We envision a dynamic, underwriter-centered team that serves the underwriter as their 'customer' - identifying trends early, delivering actionable insights built on clean data flows, and integrating actuarial models into daily workflows. Our Portfolio Analytics team will be free from the corporate financial calendar, aligned to business priorities and enabled to put the customer at the center of everything they do. Additionally, the team will establish regional connection points to better serve the Wholesale and Specialty underwriting teams located across the U.S.. What we ask of you: * Create and communicate a vision for portfolio analytics that engages and excites both business stakeholders and technical teams, demonstrating how Markel can derive tangible business benefits from data. * Build a market-leading Portfolio Analytics team, bringing together a wide range of technical skillsets (actuarial, data science, data engineering, analytic engineering, etc.) as well as deep domain knowledge into a cohesive team that is collaborative, customer-focused and innovative. * Work with leaders from our five Regions (Northeast U.S., Southeast U.S., Central U.S., West U.S., and Bermuda) to prioritize portfolio analytics efforts, balancing delivering immediate value with developing capabilities that will be needed to meet the longer-term strategic ambitions of the business. * Drive the development of a data-centric culture and adoption of analytics products across Underwriting and Claims teams. * Oversee the relevant functional areas, including portfolio management / business partnering, data engineering, data science, advanced analytics, and technical pricing. Ensure each area is a center of excellence and that they collaborate to create an analytics capability that is bigger than the sum of its parts. * Ensure strong partnership and alignment on priorities with the product-centric teams within the Corporate Actuarial team and the CUO function. Work cohesively on setting, executing, and monitoring underwriting strategies. * Drive improvements in the sophistication and adoption of technical pricing models and portfolio management tools with the aim of improving risk selection and reducing loss ratios. * Close collaboration with IT Data Services, ensuring efficiency in data processing and delivery of a single version of the truth. * Promote the use of third-party data and development of advanced analytics techniques with a focus on directing effort and budget to the areas that will add the greatest value. * Ensure there are robust controls in place across the department, balancing agility with safety. What you will bring to the role: The successful candidate will have: * Bachelor's degree in Actuarial Science, Statistics, or related field; credentialled Actuary belonging to a globally recognized Actuarial Society preferred. * Minimum of 15 years of experience in actuarial roles within the insurance industry, with an emphasis placed on experience in U.S. Wholesale and Specialty insurance. * Exceptional communication skills, capable of conveying a strategic vision and galvanizing support from a wide range of stakeholders. * Ability to set a vision for this new team and create a compelling course of action across the business that inspires and enlists others to take action. * Proven people leadership skills, with experience of bringing together diverse, technical skillsets and creating the right environment for them to thrive. * Commercial acumen and strong understanding of Markel's strategy and priorities. * Experience in building alliances and cultivating deep and broad relationships across large organizations. Ability to connect with and speak the language of the businesses we support, from line underwriter to executive. * Track record of leading high-performing teams and delivering value to Insurance organizations through pricing, portfolio management, and analytics. * Ability to work across functional areas, gain buy-in, and persuade across the organization in order to achieve mutually beneficial objectives. * Ability to attract, develop, coach, and retain employees for competitive advantage. * Significant pricing actuarial experience at a Commercial or Specialty Insurer. * Excellent understanding of insurance data, particularly with regards to Commercial and Specialty insurance in the U.S. and Bermuda markets. * Original thinking and creative problem-solving skills to any given situation, driving for improved processes, systems, products, or services in order for Markel to establish and maintain a competitive edge. * The ability to stay ahead of external trends and promote a culture of continuous improvement. * Possession of a steady, earnest, and energetic work ethic, focusing energy on most critical tasks. Our values: We're all about people: * Empowering them, supporting them, and helping protect what matters most to them. * We put people first, and stay true to our word, because we believe in the power of relationships and doing what's right. We win together: * We work as a team, exchanging ideas, supporting each other, and respecting everyone's opinion. * Because together we know we can achieve great things. We strive for better: * We aspire to lead and win in all that we do. * Aiming for excellence, and finding a better way of doing things, is up to us all. We enjoy the everyday: * We are dedicated to our work, but we always keep a sense of humor and leave our egos at the door. We think further: * We are committed to building a legacy and making decisions that leave a lasting impact on our customers, partners, employees, and communities. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also supportive of candidates looking for flexible working patterns. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The career level and base salary offered for the successful candidate will be based on compensable factors such as Geographic location, job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, and other factors. The national average salary for the Managing Director, Head of Portfolio Analytics, U.S. & Bermuda is $220,000 - $275,000 with 50% short-term incentive and 35% long-term incentive. The national average salary for the Senior Managing Director, Head of Portfolio Analytics, U.S. & Bermuda is $270,000 - $330,000 with 65% short-term incentive and 35% long-term incentive. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $85k-112k yearly est. Auto-Apply 57d ago
  • Director of Product Engineering

    UNUM 4.4company rating

    Dunwoody, GA job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Are you a seasoned technology leader with a passion for delivering innovative solutions? Join us as a Director of Product Engineering and help shape the future of digital transformation. What You'll Do Drive strategic planning and portfolio management for key initiatives to design, build, and deliver scalable technology solutions. Oversee workforce planning, budgeting, and resource allocation. Collaborate with UX, Research, Data Science, Product Managers, and Architects to deliver integrated solutions. Ensure engineering excellence through best practices like test-driven development, CI/CD, and automation. Champion AI-driven innovation for client onboarding, predictive modeling, and natural language processing. **_Note: Remote internal candidates are encouraged to apply._** **Principal Duties and Responsibilities** + Lead Agile Teams: Oversee multiple engineering teams to build, enhance, and support technology solutions that deliver measurable business outcomes. + Strategic Planning: Collaborate with business and IT stakeholders to define technology roadmaps, portfolio priorities, and architectural considerations. + Portfolio Management: Define and manage a portfolio of change initiatives, ensuring alignment with business objectives and resource availability. + Cross-Functional Collaboration: Work closely with UX, Research, Data Science, Product Managers, and Architects to deliver integrated solutions. + Engineering Excellence: Ensure teams apply best practices in software engineering, including test-driven development, continuous integration, automation, and adherence to Agile principles. + People Leadership: Develop and coach a high-performing team of Business Analysts and Software Engineers; manage budgeting, resource planning, and performance. + Innovation & AI Strategy: Drive initiatives for AI-enabled client onboarding, predictive modeling, and natural language processing to improve customer experience. + Operational Oversight: Monitor KPIs and success factors to improve organizational performance and delivery speed. **Job Specifications** + Bachelor's degree, or equivalent relevant business experience + 8+ years of experience in IT or software engineering background. + Prior people management experience required. + Demonstrates leadership in executing IT plans successfully that enable technical or business capabilities and address technology or business priorities + Strong understanding of Agile/Lean leadership principles + Familiarity with technical or related platforms such as Salesforce, MuleSoft, Rally. + Insurance industry knowledge (i.e., claims processing) is a plus + Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful + Has proven and demonstrated knowledge and skills in one or more technologies or industries + Able to apply broad business and technology understanding of internal and external trends and capabilities, to ensure successful implementation of IT plans. + Able to communicate a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process + Demonstrates strategic and critical thinking capability + Interacts with others, internally and externally, in a way that gives them confidence in their intentions and those of the organization + Understands the business case for each deliverable undertaken and works with their manager and product owner to help ensure benefits are realized + Has strong planning, communication and presentation skills, and the capability to listen and influence \#LI-AD1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $109.1k-224k yearly 43d ago
  • Sales Consultant Associate - Talent Community

    UNUM 4.4company rating

    Dunwoody, GA job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Join our Sales Consultant Associate Talent Community! Select locations may not have openings currently; however, we are always looking for talented individuals for future opportunities. The Sales Consultant Associate is in active development to be a marketing and technical expert who represents Unum - educating and motivating other professionals to sell Unum products to their clients in the small case market. The SCA is responsible for building relationships with insurance brokers, agents, and consultants to advise, educate, price, and negotiate the best employee benefit offering for their employer clients. Sales Consultant Associates participate in an extensive development program that includes, among many other components, the assignment of a mentor, participation with an associate group class cohort, and technical/product training. This position is hired at our small business hub locations: Atlanta, GA - Portland, ME - Washington, DC - Dallas, TX - Phoenix, AZ - Chicago, IL **Principal Duties and Responsibilities** + Effectively learn and understand the Unum business environment to support the acquisition and retention of new customers + Acquire a broad knowledge of Unum's group and voluntary product portfolio and service offerings and how to position sales solutions to brokers and clients + Develop and build relationships with brokers in an assigned territory and/or for an assigned product + Assist in the enrollment process for new and existing customers + Build a pipeline of opportunities to sell and support the acquisition and retention of new customers in the small case market + Work with Quote Unum and Underwriting to effectively understand negotiation and business pricing in the small case market + Build strong broker/distribution partnerships + Build strong sales team partnerships + Gain necessary knowledge to educate brokers and clients on key product, statutory and compliance topics pertaining to applicable insurance offerings + Assist in preparation and presentation of block reviews for top brokers + During development period, ability to obtain insurance license in states within assigned territory + May perform other duties as assigned **Job Specifications** + Bachelors degree required + Excellent interpersonal, collaboration and presentation skills + Ability to handle multiple, often competing priorities + Highly energized, motivated self-starter who thrives on a challenge and in a fast-paced environment + High level of organization, implementation/execution and project management abilities + Demonstrate a "can-do" spirit, a sense of optimism and excitement, ownership and commitment/loyalty + Goal and results oriented + Strong ability to think and implement strategically and tactically + Strong ability to influence and persuade + Strong oral and written communication skills as well as problem solving skills + Ability to work with a team to achieve optimal sales results + Ability to travel on a limited basis \#LI-LR1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $49k-70k yearly est. 60d+ ago
  • Product Owner

    UNUM 4.4company rating

    Dunwoody, GA job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** We're seeking an Agile Product Owner to join our team! This role blends strategy and delivery, partnering with IT and business stakeholders to define the roadmap, drive feature development, and ensure operational readiness for new capabilities. You'll work closely with development teams during PI planning, remove roadblocks, and keep the team focused on delivering what matters most. The ideal candidate brings product management or ownership experience, strong knowledge of Scaled Agile, and the ability to influence stakeholders while maintaining executive presence. Experience building digital, mobile first consumer-facing portals is highly valued. **Specifications:** + Bachelor's degree preferred, or equivalent combination of education and experience + Strong verbal, written communication and presentation skills, including the ability to translate technical subject matter to nontechnical audiences + Demonstrated success in progressive delivery of technical projects + Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization + Product Owner certification preferred (PSPO and/or CSPO) + Proven understanding of product management lifecycle and agile methodologies + IT technical acumen to effectively collaborate with architects, designers and all DevOps team members + Experience developing and understanding digital technology roadmaps, including identification and understanding of technical requirements + Strong interpersonal skills and track record of engaging with customers and cross-functional stakeholders at all levels; demonstrated ability to listen, influence, and relate to stakeholders in their own language + Ability to help inform leaders in making difficult decisions + Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner + Experience in negotiation and persuasion skills + High levels of ownership and accountability; self-starter able to navigate ambiguity and chart a path forward + Ability to champion change and support teams through change + Able to coach, mentor, and identify and address skill gaps for continuous improvement of self and team + Demonstrated results aligned with Our Value principles + Some travel may be required **Responsibilities** + Develop business cases and cost-benefit analyses within product scope. + Align IT delivery roadmap with the strategic annual product roadmap. + Identify business opportunities and execute on the product roadmap. + Define product and adoption KPIs with business partners and cascade metrics through development and delivery activities. + Maintain a holistic understanding of client personas; engage internal and external clients to validate assumptions and articulate needs to the Agile team. + Translate client needs from discovery into prioritized product backlog items, including acceptance criteria (features, user stories). + Ensure client feedback informs prioritization, trade-offs, and roadmap decisions. + Build and maintain an updated, prioritized product backlog that includes technical work for long-term integrity. + Apply Agile methodologies and frameworks (e.g., Customer Journey, Program Ways of Working) throughout delivery. + Use tools and techniques (focus groups, surveys, usability sessions, prototyping) to gather client insights and feedback. + Apply tactical Agile practices for work decomposition, planning, estimation, backlog management, and status reporting. + Maintain internal business expertise and monitor industry trends, technology, and market advancements. + Share best practices and actively participate in Product Owner forums. + Ensure operational readiness for new capabilities moving to production. + Partner with operational leaders to design digital adoption strategies. + Track benefit realization and monitor KPIs for deployed solutions; incorporate feedback into future backlog enhancements. + Use backlog management tools to report metrics, status, and progress toward deployment. + Monitor delivery progress against timelines and communicate adjustments as needed. \#LI-TO1 ~IN1 \#LI-MULTI Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.4k-183.5k yearly 2d ago
  • Bilingual Customer Benefit Advisor I

    UNUM 4.4company rating

    Atlanta, GA job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-62.4k yearly 35d ago
  • Manager, IT Delivery, US

    UNUM 4.4company rating

    Dunwoody, GA job

    Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Unum is looking for an entry level IT Delivery Manager to lead a small team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the successful delivery of software, solutions, and services while driving team effectiveness and performance. You'll mentor and develop team members, foster professional growth, and implement strategies to elevate results. Partnering with product owners, IT leadership, and other stakeholders, you'll maintain a steady flow of high-value solutions that meet business needs. **Job Specifications** + Bachelors degree in computer science preferred, or relevant technical experience + Has 5+ years experience in an IT field, or equivalent relevant work experience + Software development or technology background with strong knowledge of relevant technical disciplines + Demonstrates understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities + Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful + Able to effectively coach and mentor, and identify and address skills needs and gaps + Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants + Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language + Demonstrates the ability to champion change and support teams through change + Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization. **Principal Duties and Responsibilities** + Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary. + Ensures the team has a well-defined backlog of valuable work. + Has been a proven people manager for 3-5 years. + For Agile teams, helps the product owner and team members to prioritize initiatives and sprint releases. + Removes obstacles and roadblocks that impact the performance of the team. + For Agile teams, works with business partners and team to translate the business strategy or roadmap into backlog items. + For Agile teams, ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive 'definition of done,' team retrospectives, etc. + For Infrastructure and Operations teams, ensures that we benchmark against associated services to keep service delivery and support at an appropriate cost. + Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team. + Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team. + Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals. + Mentors, coaches, and inspires team members to higher levels of performance. Ensures development plans are focused on enhancing skills and expertise needed within the team. This includes 1-on-1 situational coaching towards results, experimentation and learning. + Identifies and addresses skills gaps in the team that may impact its ability to meet business needs. + Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization. + Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful. + Conducts regular reviews of each team member's plan and ensures the team member is progressing and addressing skill development needs. + Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate. + May serve in a Scrum or Kanban Master role. + Maintains up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage. + Reinforces agile values by focusing on the highest business value items + Will lead real-time response to production issues, coordinating triage, driving resolution, and communicating updates to stakeholders. + Will maintain the on-call rotation, ensuring 24/7 support coverage, and managing escalation paths for critical incidents. + Owns dashboards, alert thresholds, log monitoring, and system health checks to proactively identify and prevent disruptions. + Manages daily operational tickets (break/fix, access requests, routine tasks), ensuring SLAs are met and workloads are balanced. + Will drive post-mortem meetings, documenting findings, identifying permanent fixes, and tracking follow-through on corrective actions. + Responsible for planning, coordinating, and approving routine maintenance windows, patches, upgrades, and environment stabilization activities. + Must track utilization, performance trends, and capacity planning to prevent performance degradation or resource shortages. + Maintaining runbooks, SOPs, troubleshooting guides, and supporting knowledge transfer to other support teams. \#LI-AS3 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $89.4k-183.5k yearly 9d ago
  • Claims Specialist

    Liberty Mutual 4.5company rating

    Suwanee, GA job

    The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. This is a hybrid position. Candidates residing within 50 miles of the following offices are quired to report onsite twice a month: Suwanee, GA; Irving, TX; Boston, MA; and Plano, TX. Please note this is subject to change. The starting salary for the role is $56,000. The actual compensation for this role will depend on the candidate's geographic location, overall experience, and skill level. Responsibilities: * Manages an inventory of claims to evaluate compensability/liability. * Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. * Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. * Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. * Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. * Performs other duties as assigned. Qualifications * Proven interpersonal, analytical and negotiation abilities required. * Ability to provide information in a clear, concise manner, ability to build effective relationships. * Bachelor`s degree or equivalent in addition to 1-year claims handling experience. Knowledge of legal liability, insurance coverage and medical terminology preferred. * Licensing may be required in some states. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $56k yearly Auto-Apply 9d ago
  • Global Risk Solutions Claims Internship - Summer 2026

    Liberty Mutual 4.5company rating

    Suwanee, GA job

    Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives-from family trips to buying your first car to weddings and college graduations. As a valued intern with our claims team, you'll help our customers get back on their feet. The details Think interns just answer the phone and get coffee? Not here. As a Claims Specialist Intern at Liberty Mutual, you'll be a part of a team and work with a mentor to learn firsthand what it's like to pursue a career in Claims at a global Fortune 100 company. We provide broker-sourced specialty property and casualty insurance solutions for U.S.-based businesses with complex or unique risks and high-severity loss potential. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the management process. Our combination of scale, expertise, and creativity enables us to move quickly, solve problems, and think ahead. We are ready to meet customers' needs promptly, with local service and in-depth underwriting experience across a broad spectrum of industries. You'll receive the support, tools, and resources required to conduct thorough investigations, evaluate losses, and negotiate settlements-all in a real-world context. Best of all, at the end of summer, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country. Qualifications What you've got * You are enrolled in a Bachelor's degree program with at least one semester remaining following the summer with a strong academic record with a cumulative 3.0 GPA preferred * You have 0-2 years of professional experience. * You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism. * You possess solid negotiation, analytical, and time management skills. * You are detail-oriented and thrive in a fast-paced work environment. * You must be able to work full-time for a 11 weeks * You must have permanent work authorization in the United States. A little about us As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco
    $52k-84k yearly est. Auto-Apply 60d+ ago
  • Underwriting Consultant

    UNUM 4.4company rating

    Atlanta, GA job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** The Underwriting Consultant will demonstrate expert risk evaluation, selection and retention of profitable business within assigned authority limits. This also requires a strong ability to partner with Company sales teams, brokers and all internal partners. This role may also assist with the training, technical development and mentoring of other underwriters. Additionally, the incumbent will lead and influence others in the organization to support change and drive profitable results. **Principal Duties and Responsibilities** + Consult with sales and service partners to provide the products and plan options that best meet the needs of our customers. + Evaluate and select risk to ensure the profitable acquisition of new cases and the continued profitable retention of in force cases. + Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met. Identify and analyze risk trends, making recommendations for addressing these + Contribute to the development of policies and procedures in support of product development initiatives. + Demonstrate a mastery of the Company's product portfolio, the sales, implementation, and enrollment processes, and market place influences + Deliver dependable, accurate, and timely service while maintaining relationships with internal and external partners + Act as a technical resource for junior underwriters and provide developmental feedback on case level decisions within the context of a mentoring relationship + Act as a mentor and coach, providing input to management regarding mentee performance **Job Specifications** + Bachelors degree or equivalent, relevant business experience + Demonstrated, consistent proficiency at Senior Underwriter level + Mastery of product provisions, plan designs, pricing and contractual benefits + Excellent technical expertise in risk selection + Demonstrated strong understanding of top-line and bottom-line objectives + Exhibit complete understanding of sales/distribution process and market trends + Strong mentoring and coaching skills + Strong creative problem solving skills + Strong critical thinking/analytical reasoning skills + Excellent communication skills, both verbal and written + Strong organizational skills and ability to handle multiple priorities + Highly skilled in persuasiveness and negotiation + Demonstrated ability to work both independently and in a team environment + Exhibit a strong commitment to quality and personal ownership of results \#LI-JQ1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $63.5k-120k yearly 60d+ ago
  • Underwriting Assistant I

    Amtrust Financial Services 4.9company rating

    Amtrust Financial Services job in Alpharetta, GA

    Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals (as necessary), endorsements and other transactions. Identify new business opportunities and manage agency relationships. Responsibilities Provide administrative support to multiple underwriters, including monitoring email correspondence, and completing administrative tasks to expedite the underwriting process. Insurance binder processing Renewal solicitation Gather and Analyze information to assess risk Provide instruction to processing department for new and renewal accounts Provide instruction to processing department for endorsement requests Fulfill brokers requests for, loss runs, copies of policies, copies of invoicing, etc. Agency support of general questions regarding renewal status, endorsement status, cancellation status, billing inquires, commission questions, etc.) Reconciling and analyzing audits and adjusting coverage as needed Qualifications 1-2 years' experience as an underwriting assistant. Prefer background in All lines (Property, General Liability, Auto and WC) commercial insurance that will provide underwriting assistance to the underwriters such as processing policy cancellations, endorsements, binders, etc. High School Graduate or GED as minimum education requirements. Proven research and analytical skills to identify, gather and organize information to provide recommendations Must be able to meet deadlines and work in a fast paced atmosphere Proficiency in Microsoft Office Applications (Excel, Word, PowerPoint and One Note) Ability to learn new software applications Strong Attention to detail Ability to manage multiple tasks, prioritize work and maintain accurate records #LI-EF1 #LI-HYBRID What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
    $31k-37k yearly est. Auto-Apply 52d ago

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