AmTrust Financial jobs in Dallas, TX - 149 jobs

The Clinical Product Manager (CPM) shapes and optimizes ancillary healthcare services in workers' compensation, overseeing processes and vendors managing: DME, PT/OT, diagnostics/imaging, transportation/translation, home health, IME/peer review and other supporting vendors related to managed care medical spend. This cross-functional role blends strategy, clinical insight, and operational execution to improve outcomes, reduce costs, and enhance experiences for injured workers, adjusters, and clinical teams. Collaboration with vendors, stakeholders, and leadership is essential to drive measurable improvements and ensure program integrity. Amtrust is looking for a critical thinker who can bring structure and innovation to our workers' compensation managed care programs. In this role, you will own vendor performance and process management in a broad variety of areas - making sure the right partners are in place, performance stays strong, and programs deliver real value for injured workers and the carrier's work comp line of business. Responsibilities Lead vendor strategy from selection to onboarding, aligning partnerships with clinical and financial goals. Build strong relationships with both vendors and internal teams; serve as the go-to for performance, compliance, and problem-solving, while leading key objectives related to each ancillary service. Monitor and improve outcomes by developing and tracking key metrics, addressing gaps, while driving continuous improvement. Launch programs and pilots to assess ideas, streamline workflows, and enhance care delivery when appropriate. Keep operations running smoothly through clear processes, smart technology integration, and initiative driven issue resolution. Expert ability to work with data to drive outcomes, by developing reporting requirements in detail and ability to self-identify data needs. Lead deep-dive analyses of contracts, data, and business processes to identify risks, inefficiencies, and opportunities for improvement Protect financial integrity and outcomes by identifying billing issues, optimizing processes, and ensuring cost-effective solutions for transactions and the claim as a whole. Champion/Audit compliance and quality- ensuring all services meet regulatory standards and clinical best practices across all states. Educate and communicate-train teams, share updates, and align stakeholders on priorities. Qualifications Required: Bachelor's in Healthcare, Business, Analytics, or related field 5+ years in healthcare analytics or clinical operations 2+ years in Workers Compensation and associated ancillary services Proven vendor management and workflow optimization experience Proficiency with contracts, financial modeling, and business case development Advanced Excel and analytical skills Strong PowerPoint skills; Visio a plus Excellent communication, both with AmTrust leadership and external parties Preferred: Master's degree or advanced learning degree Familiarity with SQL /or advanced reporting and manipulation Experience with multi-disciplinary healthcare vendors in the Workers' Compensation line of business. Knowledge of workers' comp regulations, billing codes, and audit processes Experience in vendor management of healthcare services Strengths & Competencies: Big-picture thinking with execution skills Data-driven storytelling Contract and process expertise Executive-level communication Process improvement leadership Financial acumen Vendor accountability Cross-functional collaboration Industry and tech awareness The expected salary range for this role is $92,000-$120,000. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-GH1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. If you are located in or within commutable driving distance from the Dallas and Tarrant Counties in the TX market, you will have the flexibility to work remotely* as you take on some tough challenges. This is a Field Based role with around 75% travel in the field and with a Home-Based office. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, at least restrictive level of care Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current and unrestricted RN license in the state of Texas 2+ years of experience working within the community health setting or in a health care role Familiarity with Microsoft Office, including Word, Excel and Outlook High-speed internet at place of residence Valid US driver's license, access to reliable transportation and the ability to travel up to 75% in assigned regions to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices Preferred Qualifications: 1+ years of experience with long-term care services and support, Medicaid or Medicare Ability to create, edit, save and send documents, spreadsheets and emails Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

**$5,000 Sign On Bonus for External Candidates** **This position is full-time with excellent hourly compensation, benefits within 30 days that include PTO, scrubs provided, annual reviews, tuition reimbursement, mileage reimbursement along with opportunities for continued career progression! All clinical licensures and required CEU costs are covered.** **You will be traveling to patient homes in the Fort Worth area. Business hours are Monday - Friday 8am to 6pm and there is additional on-call during the week and weekends required on a rotating schedule. You will receive additional overtime and differential pay.** **WellMed, part of the Optum family of businesses, is seeking a Registered Nurse to join our team in Fort Worth, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live.** **As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.** At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.** **Position Highlights & Primary Responsibilities:** + Performs nursing assessments and develops, implements and evaluates plans of care in conjunction with the physician, patient and caregivers per agency policy and procedure + Evaluates the effectiveness of the plan of care, the patient's response to care and outcomes of care and revises the plan of care as needed + Re-evaluates patient nursing needs to include on-going assessments using the OASIS data set at appropriate time points + Provides skilled nursing services that require substantial and specialized nursing care including medication administration, wound care, therapeutic treatments, and skilled teaching as ordered and indicated Plans and implements patient health teaching and health counseling regarding the + disease process(es), self-care techniques and prevention and involves the patient's significant others in accomplishing health goals while promoting patient/family independence + Participates in health promotion and disease prevention activities + Initiates appropriate preventive and rehabilitative nursing procedures following the physician's plan of care + Coordinates services and scheduling with the Clinical Team Manager (CTM) and Clinical Team Coordinator (CTC) to include recommendations for additional home health care services for patients to within 24 hours of Start of Care (SOC) + Assesses the patient's condition during every home health care visit; insures assessments are communicated to the Clinical Team Manager on a daily basis; nursing interventions are implemented to meet patient needs and changed conditions + Performs care management duties on patients as assigned including: notifying the physician of changes in the patient's condition or progress toward goals, obtaining needed physicians orders, reassessing the patient for recertification, supervision of LVNs and home health aides, attending and documenting case conferences, coordination of care by reporting of significant findings to others on the healthcare team, and planning for, notification of and documenting the discharge of the patient + Documents all communications with the patient, family, physician, CTM, pharmacy, other disciplines, and appropriate others as indicated on communication notes + Prepares a written plan for the Home Health Aide to follow, if applicable + Expresses verbal and written communication in a clear, positive and cooperative manner + Additional Home Health Aide duties as needed In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Graduate of an accredited school of nursing + Current unrestricted Texas RN license or compact license + BLS certification or ability to obtain within 30 days of employment + 1+ years home health care or related environment + Wound care experience + Proven knowledge in Microsoft Office applications including Outlook, Word, and Excel Ability to read, analyze and interpret information in medical records, and health plan documents + Driver's License and access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area + Ability to provide home healthcare services within the Dallas metro area including but not limited to Arlington, DeSoto and Duncanville **Preferred Qualifications:** + Bilingual (Spanish) + Experience completing OASIS assessments **Physical Requirements:** + Ability to lift and transfer patients Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable _OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

At Liberty Mutual, we're committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders' rights and positively impacting our business. As an Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you're looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you'll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value. Responsibilities: Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value (up to approximately $50,000 exposure). Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Qualifications Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Texas and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. Commitment to ethical legal practice and compliance with all regulatory and professional standards. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Business Systems Analysts are a primary interface between projects and business partners. They are responsible for developing requirements and specifications that support the projects they are assigned to and for understanding current and future processes and where applicable, including processes for the entire enterprise. They gather and document business needs and requirements, and assist with generating project business cases. They also provide guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives. Essential Functions: * Responsible for developing requirements and specifications that support the projects assigned to: business requirements, functional requirements, system requirements, and report specifications. * Develops test scenarios and test cases for use in system and integration testing. * Guides to partners on devising effective and efficient approaches to achieve the desired business outcomes. * Guides in the modelling/mapping of business processes; conducts as-is/to-be business processes, is instrumental in the business process re-engineering (BPR) and involved in the organizational change exercise. * Writes and presents cases. * Retest and document existing tasks/defects * Occasionally required to work evening and weekends as needed. Education/Experience * High school diploma required. College degree preferred * Minimum of 3 years of relevant professional experience * Hands-on experience with Agile, Use Cases preferred * Insurance experience preferred Required Skills: * Strong problem-solving and analytical skills. * Assertive, flexible, pro-active, team player with a strong sense of ownership. * Ability to manage ambiguity in business needs and requirements. * Excellent interpersonal and communications skills, both written and verbal. * Process and Procedures oriented * Proficiency with MS word, Excel and Visio * Understanding of databases, tables and fields in order to pull SQL queries a big plus * Ability to manage and complete multiple, concurrent tasks with multiple user interfaces. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

The Medical Bill Review Support Analyst supports the Medical Management department's key goals of enhancing cost containment. Provides strategic and technical bill review to assist claim offices and adjusters. Accomplishes Managed Care objectives by working processes; planning and evaluating adjuster activities and Medical bill review activities. Technical abilities and industry-specific knowledge to review Workers Compensation medical bills. *This role is hybrid out of our Dallas, TX, Jersey City, NJ, or Alpharetta GA office* Responsibilities Plan, execute, and oversee bill audits related to state fee disputes. Assist in the development of fee dispute processes, including overall management and monitoring programs. Perform fee dispute reviews and submit relevant formwork related to re-pricing and network vendors. Review and audit bills to verify correct billing practices and contractual rates. Ongoing development of cost containment strategies in response to noted billing practices. Responsible for all financial recovery and reporting of cost savings. Track financial recovery and report cost savings. Perform a wide range of administrative duties related to the quality control and quality assurance of processes. Develop or update procedures for capture, investigation, and documentation of product complaints. Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers. Prepare written communications such as letters, memos, and emails. Maintain and develop relationships with both internal claims staff and external bill pricing vendors to achieve goals Develop and manage agendas for internal claim office meetings related to fee disputes. Involvement in training material and deliver trainings. Track and promptly investigate material issues, particularly those with a significant impact on the company's financial, operational, and reputational standing. Excellent analytical, problem-solving, and decision-making skills. Review, tabulate, and enter data into a variety of systems. Develop charts, graphs, and tables in Excel and PowerPoint. Analyze and report new or recurring problems in workflows. Manage trends across various areas and document issues to detail areas for workflow improvement. The expected salary range for this role is $61,500.00-$70,000/Yr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time. Qualifications Bachelor's Degree or equivalent experience 2 or more years of claims experience in positions of increasing responsibility Knowledge of Workers Compensation Fee Schedule Guidelines, Medical Billing, and Medical Terminology Experience in bill processing platforms and claim systems Working knowledge of medical jargon and anatomy preferred Excellent verbal and written communication skills Excellent computer skills required including Excel, Access, Outlook, Word and other pertinent computer software packages. Able to work independently Commitment to a high level of customer service What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: * Award-winning culture * Inclusion and diversity as a priority * Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability * Generous PTO (including paid time to volunteer!) * Up to 9.5% 401(k) employer contribution * Mental health support * Career advancement opportunities * Student loan repayment options * Tuition reimbursement * Flexible work environments * All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: The Sales Consultant Associate is in active development to be a marketing and technical expert who represents Unum - educating and motivating other professionals to sell Unum products to their clients in the small case market. The SCA is responsible for building relationships with insurance brokers, agents, and consultants to advise, educate, price, and negotiate the best employee benefit offering for their employer clients. Sales Consultant Associates participate in an extensive development program that includes, among many other components, the assignment of a mentor, participation with an associate group class cohort, and technical/product training. Principal Duties and Responsibilities * Effectively learn and understand the Unum business environment to support the acquisition and retention of new customers * Acquire a broad knowledge of Unum's group and voluntary product portfolio and service offerings and how to position sales solutions to brokers and clients * Develop and build relationships with brokers in an assigned territory and/or for an assigned product * Assist in the enrollment process for new and existing customers * Build a pipeline of opportunities to sell and support the acquisition and retention of new customers in the small case market * Work with Quote Unum and Underwriting to effectively understand negotiation and business pricing in the small case market * Build strong broker/distribution partnerships * Build strong sales team partnerships * Gain necessary knowledge to educate brokers and clients on key product, statutory and compliance topics pertaining to applicable insurance offerings * Assist in preparation and presentation of block reviews for top brokers * During development period, ability to obtain insurance license in states within assigned territory * May perform other duties as assigned Job Specifications * Bachelor's degree required * Excellent interpersonal, collaboration and presentation skills * Ability to handle multiple, often competing priorities * Highly energized, motivated self-starter who thrives on a challenge and in a fast-paced environment * High level of organization, implementation/execution, and project management abilities * Demonstrate a "can-do" spirit, a sense of optimism and excitement, ownership, and commitment/loyalty * Goal and results oriented * Strong ability to think and implement strategically and tactically * Strong ability to influence and persuade * Strong oral and written communication skills as well as problem solving skills * Ability to work with a team to achieve optimal sales results * Ability to travel on a limited basis #LI-LR1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Program Services Associate will provide services related to Program Manager relationship management, audit services, compliance and program analytics. The State National Associate Program is geared toward recent college graduates looking to explore their options within risk management careers - while also having fun! This position is part of a one- year rotational development program within State National's Program Services Business which includes one quarter spent working in each of the following departments: * Business Development - Market-facing group tasked with evaluating, structuring, and executing potential new business opportunities. * Client Services - Responsible for special projects, program administrative tasks provided by State National, and client relationships. * Compliance - Provides strategic and tactical compliance communications, processes, client and stakeholder support. * Reinsurance - Works with the client and program reinsurer to ensure contractual compliance and that funding obligations are met. Program benefits * Competitive salary with bonus potential * Standard benefits package that includes health insurance, a wellness program, tuition reimbursement, a 401(k) plan), paid time off and volunteer time off. * Mentorship program * Rotational department training * Community & employee engagement * Executive leadership networking event What we're looking for: * College graduate as of June 2026; * Strong academic performance (3.00 GPA minimum), excellent presentation and leadership skills; * Strong communication, presentation and interpersonal skills; * Ability to analyze and reason through complex problems and make sound recommendations in a fast-paced environment; * High energy self-starter, good decision maker with an entrepreneurial spirit; * Solid time management skills; * Computer savvy- experience with MS office suite; * Competitive nature and strong desire to win; * Candidates who have extraordinary potential and share our passion to live The Markel Style. It's our core value which underpins how we do business, while influencing our behavior and exceptional performance. * Available to start work in June 2026. * Proof of eligibility to work in the USA without sponsorship now or in the future. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Responsible for obtaining, researching and compiling information on claims filed for settlement. Ensures files are accurate and complete before sending to claims adjuster. Designated as point of contact to borrowers, clients and various vendors for claims that have been filed. * Answer and respond to telephone inquiries from clients and borrowers * Request status updates from vendors (i.e. appraisers, skip-tracers) * Obtain missing information on files by contacting appropriate contact via phone, fax or email * Ensure files have required information and documentation before going to the adjuster * Assist borrowers, providers, and clients with problems or questions regarding their claims and/ or policies * Document files with pertinent information Additional Responsibilities: * Responsible for aligning with state laws, policies and company procedures * Other duties as assigned or required Knowledge/Skills/Abilities: * Knowledge of claims processing required * Knowledge of Collateral Protection Insurance helpful * Insurtrak knowledge helpful * Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) required * Typing of 45 wpm * Good attention to detail * Ability to multi-task * Good verbal and written communication skills * Good time management and organizational skills Experience/Education: * High School Diploma or equivalent required * Previous experience working in a claims environment required * 1-3 years of general office experience required US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:The Small Business Sales Director is responsible for identifying and implementing best practice sales processes and activities to assist Small Business Consultants achieve sales performance goals. The incumbent will contribute to execution of the sales objectives and strategies of the Small Business Consultant teams to attain maximum sales revenue and profitability consistent with the Unum's objectives in the small business segment. Principal Duties and Responsibilities Develop best practice processes & activities to support Small Business Consultants to achieve small business sales performance goals Execute on Standard Operating Procedures, as well as manage adoption and effectiveness of those procedures, for Small Business Consultants to achieve sales efficiency and create consistency through thirty office locations Contribute to performance of Small Business Consultants through proven coaching and development techniques Assist Small Business Consultants with maintaining relationships, negotiating and closing deals. Focus on developing processes and small business sales methods that meet customer requirements, establish long term relationships, and achieve highest levels of broker and customer satisfaction. Leverage dashboards and reporting to measure progress and ensure sustained success Partners with Unum Field office leaders to ensure alignment around maximizing overall sales results in each territory and alignment around recruiting of new talent into the SBC role and creating career path planning into other field or office roles Responsible for recruiting and hiring Small Business Consultants in partnership with field DMDs and MDs Responsible for planning, assigning, directing and assessing work focusing on improving close ratios and maximizing opportunities and performance Advises management of any breakdown in communication or potential loss of sales/service, recommends options and ensures action is taken. Continually improve Small Business Consultants process through constant examination of efficiency and close rate. Small Business Sales Director must be based at the hub location. Performs other related duties as assigned. Job Specifications Bachelor's degree with 5+ years' experience in sales performance management preferred Proven track record of personal success in sales generation and/or sales process management Must be strategic-minded, able to take in information from multiple sources and circumstances and formulate an overall solution or decision to resolve problems and/or offer direction to sales consultants. Ability to build relationships with peers, cross-functional counterparts, and upper management; Committed to helping others be successful. Skilled in uniting a team under a shared vision, collaboration, influencing and motivating each member with and without authority. Ability to use data-driven reports to direct sales coaching sessions and empower sales consultants to take ownership of their opportunity pipelines. Understanding of the competitive forces influencing the landscape of the insurance market and proactively deploy alternative sales strategies as appropriate. Strong understanding of customer viewpoint and provides excellent customer service. Experience successfully working in a metric driven environment required. Demonstrated ability to gain the attention and respect of others. Proven ability to make sound business decisions and deliver results. Strong interpersonal, communication and negotiation skills - both written and verbal. Leadership and organization skills; ability to prioritize and effectively manage time High capacity for work, adaptability and resilience is a must. Expert skills on Excel, Word, PowerPoint and Outlook is essential. #LI-LR1 ~IN1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

The Auto Planning Team within US Retail Markets (USRM) Risk Analytics (RA) is seeking an Actuary! The team is responsible for crafting a holistic and compelling opinion of the loss ratio and top-line as part of the quarterly Plan, as well as analyzing, synthesizing, monitoring, and communicating emerging trends to a broad group of stakeholders. In this role, you will have the opportunity to collaborate with multiple teams and functional areas across the organization in the planning-monitoring system. You will lead the team's work on Plan Vision, a project to redesign the quarterly forecasting process with a focus on accelerating the planning timelines and optimizing the planning tools. You will work closely with members of the Planning teams to build the planning framework for topline and loss planning. You will conduct deep dives to support the new planning framework. This role may have in-office requirements dependent upon candidate location. Responsibilities include: * Lead end to end project management of Plan Vision work for Auto Planning team, working collaboratively with the Home Planning team. * Collaborate with the full RA Planning teams and with Finance partners to ensure alignment, clear communication and timely execution of Plan Vision workstream. * Lead in-depth analyses in support of the quarterly forecast process redesign. * Build plan calculation specifications in support of the quarterly forecast process redesign. * Engage with the planning systems and processes to develop an efficient organized planning process. * Provide recommendations to senior management and articulate analytical reasonings, considerations, and risk factors. * Assess the effectiveness of the tools, reports, and processes, and identify new opportunities. * Establish relationships and collaborate with cross-functional areas to ensure a successful Plan Vision rollout. Qualifications * Bachelor's degree required; Master's degree preferred. * Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience. * Minimum 5-7 years relevant experience required. * Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. * Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. * Ability to motivate and mentor peers and motivate and train subordinates. * Advanced computing skills (MS Office Excel, SAS, etc.) with ability to build complex models. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Are you looking to have a significant impact on the financial results of a Fortune 100 company? As the manager of the State Deep Dive team within Homeowner (HO) State Analytics, you will play a critical role in monitoring, evaluation, and strategic/tactic consultation for Personal Line Homeowners to accomplish profitable growth in our large complex states. Your team will be responsible for assessing the profitability of programs/products and growth opportunities of our HO books in these states, partnering with other HO Analytics subject matter experts to ensure Risk Analytics insight and deliverables account appropriately for unique state features, as well as collaborating with State Management team to gain deeper knowledge of the complex states and develop effective and tailored state long-term strategies and short-term levers. This role will manage four talented actuaries/analysts overseeing advanced actuarial analyses in pricing, underwriting, and operational monitoring. Success in this role will require developing a strong depth of knowledge in HO products, pricing and non-rate levers to achieve profitable growth, competitor landscape, regulatory constraints, and industry trends. This role will involve broad collaboration with analytical teams throughout the organization, strong communication skills to share insights and gain buy-in with other functional areas (e.g. other HO Analytics teams, State Management, Underwriting, US Data Sciences, Finance, Claims, Distribution), and opportunities to present to senior management. This is an exciting opportunity where your work will greatly influence state-level strategies, decision-making and contribute to Liberty's goal of being a top 3 Global P&C Insurer. **This role may have in-office requirements dependent upon candidate location.** Responsibilities: Perform advanced actuarial analyses in the following areas: valuation/reserving, pricing, product development, research/support, business planning and finance. Manage the process by which we set peril-specific base rates for each of our states, brands, and programs. Review and share state specific insights and assumptions to refine actuarially sound and customized indications for Home new and renewal books in the large complex states Develop, track and utilize appropriate actuarial techniques and methodologies to forecast profitability at the state level to account for state-specific considerations while aligning with countrywide guidance. Develop a deep understanding of the complex states in various aspects that contributed to the success of the whole state operations and underwriting economics, pursuing ad-hoc projects as needed to help support evaluation of state levers in underwriting, marketing, digital platform, distribution channel, and geographical risk management. Independently identify, research and address knowledge gaps in our understanding of state unique market and regulatory environments, develop expertise, and document insights, methodologies and processes. Collaborate with Actuarial, Finance, Claims, Product, Data & Modeling, Product Design, and other teams in Risk Analytics to assess and improve profitability positions in the complex states, leverage information from partners to assess the performance and impacts of new programs and product enhancements in these unique markets. Understanding our business competitiveness and pricing accuracy across various segments in these states; highlight states/segments that are performing better/worse than expected based on key metric assumptions and state features. Communicates findings and emerging trends to stakeholders, makes effective action recommendations and provides state profit and growth tactics insights. Attract, select, manage, and develop talent, considering individual styles, strengths, and career objectives. Qualifications Bachelor's degree required; Masters degree preferred. Fellowship in the Casualty Actuarial Society (FCAS) or near-FCAS designation preferred. 5-10 years progressively responsible experience, including supervisory experience. Ability to foster teamwork and relationships across organizational line. Knowledge of underwriting concepts including company/agency relationships' importance to the business success. Written and verbal communication skills, including the ability to effectively express technical actuarial and statistical concepts to non-technical individuals internal and external to the organization. Advanced decision making, problem solving and analytical skills. Expands/maintains Actuarial professional knowledge through society (CAS/AAA) publications and meetings/conferences. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to perform various clerical functions. This position requires good organizational skills, strong attention to detail, and accuracy while handling a high volume of tasks that relate to the clearance, entry, and assignment of submissions. This associate works under direct supervision following standard processing procedures. USA is responsible for executing the prescribed Performance Goals outlined by Insurance Services Supervisor within the Specialty Division of Markel. Performance Goals to articulate productivity and accuracy standards for the USA. Job Responsibilities * Entering of new submissions coming into organization via email * Send market block notifications to producers following outlined protocols * Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines * Adhere to prescribed productivity standards * Adhere to prescribed accuracy standards * Contribute to team meeting service level standards set forth by department leadership * Maintain a professional working relationship with colleagues at Markel Qualifications * High School Diploma Required * 1-3 years of experience in underwriting, insurance operations, or support roles * Strong written and typing skills * Strong oral communication skills * Adequate in Microsoft Office products (Outlook, Word, Excel) * Strong Team Player US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

Product Solutions is looking for a highly motivated System Support Analyst to play a crucial role in implementing key Auto product initiatives. The successful candidate will collaborate with agile squads and cross functional teams to drive countrywide and state implementations that align with our strategic goals and support a high performing culture. This includes performing research to assess the interaction of new products with current offerings, pricing, and underwriting programs, and analyze product platform design to identify any gaps or dependencies. In this role, individuals will assess feasibility and present their findings, provide strategic and tactical recommendations to enhance business results, identify cross-team dependencies, and ensure quality. We are looking for someone who: * Actively seeks out and provides constructive feedback to peers and consistently engage in team meetings and department forums to foster a positive work environment, collaboration and contribute to a dynamic team culture. * Loves problem solving, with a proven track record of proactively identifying and driving forward change. * Learns new concepts, processes, and tools quickly. * Utilizes generative AI to streamline processes and enhance efficiencies. * Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings. Job Responsibilities: * Drive business value by supporting the delivery of highest priority initiatives using thorough research techniques and rating knowledge with an Agile mindset * Actively participate in discussions to ensure clarity, communicate rating outcomes, raise blockers, and provide recommendations for next steps. * Create and proactively maintain comprehensive requirements and project documentation with thorough research and analysis to support project clarity and continuity that is easily accessible and understood regardless of domain or portfolio. * Provides pre and post-production support by validating and monitoring impactful systems enhancements, changes and defects to our customers, stakeholders and support partners. Qualifications * Bachelor's or Master's degree in business or technical discipline or equivalent experience. * Minimum of 5 years related experience. * Extensive knowledge of business operations, objectives and strategies as well as business process and information flow. * Understanding of business practices common across many businesses. * Extensive understanding of re-engineering approaches. * General knowledge of IT concepts, strategies and methodologies. * General knowledge of diverse technologies and new and current architectures. * Skills in object, data and / or process modeling; financial analysis and planning, business value analysis; business process design. * Negotiation, facilitation and consensus building skills. * Strong oral and written communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position is responsible for participation, as assigned, in the accurate processing, collections, and reporting of State National's Program Services client business and is part of the Program Services Analysis and Reporting team with Markel's State National Program Services. State National Program Services is responsible for the administration of all State National Program Services insurance (and reinsurance), and the safeguarding of State National's assets through timely billing, collection and analysis. This position reports to the Associate Director or Manager, Program Analysis and Reporting. Job Location: Hybrid work arrangement based in Bedford, TX Job Summary: This position is responsible for participation, as assigned, in the accurate processing, collections, and reporting of State National's Program Services client business and is part of the Program Services Analysis and Reporting team with Markel's State National Program Services. State National Program Services is responsible for the administration of all State National Program Services insurance (and reinsurance), and the safeguarding of State National's assets through timely billing, collection and analysis. This position reports to the Associate Director or Manager, Program Analysis and Reporting. Essential Functions: * Responsible for managing a number of complex programs, including analyzing the underlying contracts for pertinent details and creating plans to properly account for each * These complex programs do not fit neatly into the current systems and processes. As a result, the senior must also analyze the program reporting provided (vs. using a standard template), collaborate with both the reporting entities as well as internal parties (Management, Legal, Specialty Programs and Client Services) to develop processes and reporting by which to accurately record, analyze and monitor the program's business * Collaborate with management and IT to design and implement system enhancements by which to accommodate the evolving complex nature of the program business * Work closely with assigned program managers and other functional areas (i.e. Client Services, Actuarial, Compliance, Legal, Reinsurance, and Finance) to resolve issues and support achievement of business goals. * Perform trend and fluctuation analysis on all underwriting data related to assigned programs. * Mentor analysts and technicians and collaborate with teammates to identify, design, and implement process improvements for greater efficiency and effectiveness. * Adhere to all SOX controls and maintain and follow all department processes and procedures. * Responsible for ad-hoc requests and other strategic and business projects as they arise. * Leads internal and external audit review, as needed. * Oversees/leads systems integration and testing as needed. * Perform account reconciliations including identification and remediation of all issues in compliance with SOX control requirements. * Send and monitor receipt of special reporting requests (Statutory, Premium Tax, Schedule P, Audit, Assessments). * Proficient with reinsurance contract language pertaining to accounting contractual requirements, as applicable. Education and Qualifications: * Bachelor's Degree in Accounting or Finance required * Minimum of 3 years in insurance accounting or 5 years if no insurance specific experience Skills/Abilities: * Knowledge of Microsoft Office Products including but not limited to Excel * Knowledge of accounting software applications * Knowledge of general accounting principles * Requires knowledge and experience in own discipline * Builds knowledge of the organization, processes and customers * Solves a range of complex problems * Analyzes possible solutions to complex issues * Receives a minimal level of guidance and direction * Strong attention to detail * Decision making and judgement skill * Organization and time management skills * Strong commitment to task assigned * Strong communication skills #LI-Hybrid #DEIB US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives-from family trips to buying your first car to weddings and college graduations. As a valued intern with our claims team, you'll help our customers get back on their feet. The details Think interns just answer the phone and get coffee? Not here. As a Claims Specialist Intern at Liberty Mutual, you'll be a part of a team and work with a mentor to learn firsthand what it's like to pursue a career in Claims at a global Fortune 100 company. We provide broker-sourced specialty property and casualty insurance solutions for U.S.-based businesses with complex or unique risks and high-severity loss potential. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the management process. Our combination of scale, expertise, and creativity enables us to move quickly, solve problems, and think ahead. We are ready to meet customers' needs promptly, with local service and in-depth underwriting experience across a broad spectrum of industries. You'll receive the support, tools, and resources required to conduct thorough investigations, evaluate losses, and negotiate settlements-all in a real-world context. Best of all, at the end of summer, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country. Qualifications What you've got * You are enrolled in a Bachelor's degree program with at least one semester remaining following the summer with a strong academic record with a cumulative 3.0 GPA preferred * You have 0-2 years of professional experience. * You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism. * You possess solid negotiation, analytical, and time management skills. * You are detail-oriented and thrive in a fast-paced work environment. * You must be able to work full-time for a 11 weeks * You must have permanent work authorization in the United States. A little about us As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Examine, analyze, and determine the extent of the company's liability concerning casualty or property loss or damages on claims filed. Calculate payments and approve payment of claims within a certain monetary limit. Essential Functions: * Examine claim forms and other records to determine appropriate insurance coverage * Interpret account insurance coverage in order to settle claim * Analyze information obtained by investigation and report findings in order to evaluate claims and determine the coverage of loss or damage * Assess the extent of the loss or liability * Ensure that drafts are issued as claim payments are prepared and liability releases for adjusted claims are obtained * Settle claims within prescribed limits of authority Additional Responsibilities: * Responsible for complying with state laws, policies and company procedures * Other duties as assigned or required * Answer incoming calls and email correspondence directed to Claims Department Knowledge/Skills/Abilities: * Knowledge of claims adjusting * Knowledge of Collateral Protection Insurance and other products helpful * Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) required * Typing of 45 wpm * Good attention to detail * Ability to multi-task * Good verbal and written communication skills * Good time management and organizational skills * Bilingual in Spanish a plus * InsurTrak knowledge helpful Education/Experience: * High School Diploma or equivalent required; college degree preferred * P&C Adjuster License required, or equivalent adjuster support experience * 1-3 years of claims adjusting experience required, however may include adjuster support experience US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

We are seeking a highly skilled Senior Data Engineer to join our team and lead the modernization of our data ecosystem. This role will focus on migrating on-premise systems to the cloud, consolidating data warehouses, and designing scalable architecture to support advanced analytics and reporting. The ideal candidate will have deep expertise in Azure, data migrations, and modern data warehouse design, along with strong communication skills to collaborate effectively with technical teams and business stakeholders. Responsibilities * Migrate current on-premise systems to the cloud * Consolidate data warehouse and processes * Design new architecture models for specialty risk * Improve pipeline logic and automation * Implement reporting solutions * SQL Server migration to cloud * Use Databricks to consolidate pipelines * Participate in infrastructure and pipeline testing Qualifications * Bachelor's or Master's degree in Computer Science, Engineering or equivalent work experience. * 8+ years of hands-on experience in data engineering with on-premise and cloud data platforms * Highly effective in communicating complex information to non-technical stakeholders. * Develop and improve existing data models to accurately represent end-to-end business processes, ensuring they're scalable and fully integrate with the extensive data architecture * Proven experience designing and building large-scale data platforms. * Implement best practices in data modeling, DevOps, ETL/ELT processes. * Drive automation and CI/CD practice in data engineering workflows. * Experience in Data Modeling tools such as Idera, ERWin Preferred Skills: * Expert level (hands-on) knowledge and understanding of recent versions of Microsoft SQL Server 2016, SSIS, Stored Procedures * Strong expertise with Azure Data Factory, Databricks, PySpark, Synapse Analytics * Data Modelling - dimensional/reporting, data warehousing and transactional use cases (Physical and Logical modelling) * Proficiency in programming languages such as C#, Python, Java, or equivalent Nice to Have * Hands-on expertise with Snowflake and related technologies in the Snowflake ecosystem (dbt/Fivetran etc.) for both batch & streaming use cases. * Experience in test automation tools & frameworks: Selenium, WebdriverIO, Appium, BrowserStack The expected salary range for this role is ($87,500.00 - $145,000.00) Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Supervise all daily operations of the Inbound and Outbound Teams in the Contact Center. Ensure all standards of productivity, timeliness, quality, and customer service are consistently achieved or exceeded ESSENTIAL FUNCTIONS Assist with hiring, training, motivating and scheduling an adequate number of employees to meet, or exceed, department goals while staying within expense guidelines Monitor ACD for inbound/outbound traffic flow and agent status to ensure service level and response time objectives are met. Oversee the timely processing of insurance verifications queue utilizing proprietary system Make real-time schedule changes as necessary and track all schedule exceptions. Monitor performance standards as established by management and provide regular feedback to maximize performance and reward/acknowledge outstanding performance Update appropriate reports on individual and team performance Maintain employee performance records, provide regular feedback and conduct yearly employee performance reviews Handle escalated calls and provide appropriate follow-up to ensure customer satisfaction. Monitor client requests or problem reports to identify any systematic patterns which may require additional action. Assist with identifying training needs by working with department manager and trainer to develop and implement effective training for new and existing employees with a goal to consistently improve overall service. Assist in development of staff to meet career path and objectives. Track employee attendance and maintain accurate hours in the payroll system. Assume responsibility for department day to day operations and providing support and direction to other supervisors, in the absence of the Manager. Additional Responsibilities Clearly define expectations for team and instill in them a sense of ownership, responsibility, and accountability. Assist manager with design, testing and implementation of system enhancements and new systems working with IT development team and others as needed. Assume project/special task duties as assigned by manager. Update carrier contact information for insurance verifications. Report system issues to manager and appropriate subject matter expert JOB QUALIFICATIONS Knowledge Advanced knowledge of collateral protection insurance Good working knowledge of workforce scheduling, ACD and IVR systems Skills/Abilities Good customer service skills. Good verbal and written communication skills. Ability to solve problems effectively. Ability to multi-task. Ability to understand and analyze statistical reports Education/Experience High School Diploma or equivalent required Some college preferred Minimum of 4 years previous call center lead or supervisory experience Minimum of 5 years of call center experience required Good working knowledge of Microsoft Office Products, specifically Excel or Access. Knowledge of principles and processes for providing customer service Knowledge of administrative and clerical procedures and systems #LI-Hybrid #DEIB US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.