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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $36,779 | $17.68 |
| 2 | Jersey City, NJ | $36,142 | $17.38 |
| 3 | Chicago, IL | $35,277 | $16.96 |
| 4 | Cleveland, OH | $33,711 | $16.21 |
| 5 | Boca Raton, FL | $33,680 | $16.19 |
| 6 | Bedford, TX | $33,104 | $15.92 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $115,096 | $55 | - |
| 2 | Customer Liaison | $90,416 | $43 | - |
| 3 | Customer Account Executive | $79,988 | $38 | - |
| 4 | Telesales Representative | $78,613 | $38 | - |
| 5 | Service Consultant | $77,664 | $37 | - |
| 6 | Outbound Sales Representative | $74,906 | $36 | - |
| 7 | Telephone Service Adviser | $69,899 | $34 | - |
| 8 | Customs Consultant | $69,529 | $33 | - |
| 9 | Customer Relationship Specialist | $68,604 | $33 | - |
| 10 | Service Officer | $66,563 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Auto-Owners Insurance | $37,640 | $18 | 5 |
| 2 | Crum & Forster | $37,070 | $18 | 4 |
| 3 | Progressive | $36,091 | $17 | 2 |
| 4 | Markel | $33,767 | $16 | 5 |
| 5 | Unum | $33,456 | $16 | 7 |
| 6 | Liberty Mutual Insurance | $33,453 | $16 | 224 |
| 7 | Erie Insurance | $33,357 | $16 | 1 |
| 8 | The Cincinnati Insurance Companies | $32,917 | $16 | 2 |
| 9 | Old Republic International | $32,877 | $16 | - |
| 10 | Cigna | $32,837 | $16 | 7 |
| 11 | Centene | $32,458 | $16 | 7 |
| 12 | UnitedHealth Group | $31,129 | $15 | 132 |