Client Implementation Manager - PBM - REMOTE
Amwins job in North Kingstown, RI or remote
PURPOSE: Implementation Manager is responsible for implementing client health care plans per client and regulatory specifications and projects related to benefits and claims activity. Provide analysis to correct and improve processes and problems that arise. The implementation manager position may also be called upon to implement new regulatory changes etc., that impact our business.
RESPONSIBILITIES:
* Lead new employer, Union, and TPA implementation processes, including driving client, consultant/broker, and data partner meetings to gather and document requirements for internal and external teams.
* Gather Group benefit setup terms and effectively communicate to downstream entities for plan building
* Ensure operational and technology readiness for launch and obtain readiness signoff for all necessary stakeholders.
* Monitor launch activity to identify any potential issues and develop rapid response plans to implement solutions and remediation efforts
* Identify project risks and mitigation strategies and communicate to the appropriate stakeholders.
* Keep rework events for plan build events below 5% (as measured by both client event and situational event)
* Manage downstream entities, new group setup, and changes, to meet expected deadlines and client expectations for Medicare and Commercial Book of Business
* Identify issues that can increase risk of delay or failure per client's benefit requirements
* Communicate issues to appropriate personnel
* Adjust requirements to minimize risk or seek client adjustment through Account Management
* Log all new/change requests to manage deliverable dates
* Manage all signoffs by filing all documents to evidence the requirements and signoffs
* Manage Implementation for accuracy and timeliness:
* Document and maintain process that insures timely, authorized updates
* Provide documents for review by all key stakeholders
* Maintain Client signoff document
* Common document agreeable for Amwins and Envision with agreed upon definitions of all items
* Define implementation timeline to provide Sales and Acct Mgmt with expected timeframes for common scenarios
* Update internal documentation with new and terminating groups
* Update Optum with new and terminating groups
Education/Experience:
* 3-5 years of experience in similar role or project management; Bachelor's degree, or combination of education and offsetting experience. Client facing experience a plus
Skills & Qualifications:
* Broad understanding of health benefits plan setups, (copays, drug coverage, and accumulators).
* Demonstrated business analysis skills in the health care benefits industry.
* Must be a self-starter and possess the ability to solve issues independently and collaboratively.
* Goal oriented.
* Significant ingenuity and flexibility are expected.
* Reporting tools a strong plus.
* Demonstrates initiative to learn more and take on more challenges.
* Strong written and verbal communication skills required.
* Must possess ability to motivate people to accomplish goals with allotted resources.
* Excellent leadership, organization, and prioritization skills.
* Ability to effectively multi-task, independently prioritize work and meet deadlines.
* Strong attention to detail and accuracy.
* Excellent teamwork abilities, flexibility, diligence, and organization skills.
* Experience or knowledge of pharmacy benefit manager and Medicare Part D a strong plus.
Accounting Clerk 1 *Remote for Greater Sacramento Area Residents*
Amwins job in Roseville, CA or remote
The Accounting Clerk will support the Controller with accounting needs in addition to regularly assigned tasks. The Accounting Clerk responsibilities include responding to insured and agent inquiries, processing insured weekly refunds and vendor invoices, assist to prepare, and maintain adequate documentation for all accounting transactions.
Responsibilities will also include the timely and accurate processing of customer invoices, research and collections of aging accounts receivable balances and other accounting issues/discrepancies, provide accounting and clerical support to the accounting department. Responsible for ensuring that all transactions are adequately supported and processed in accordance with GAAP, DOI laws and company policy and procedures.
This is a remote role for California residents in the Greater Sacramento Area!
Responsibilities include but are not limited to the following tasks:
Customer Service:
* Initial contact for incoming phone calls of Accounting-related questions.
* Assist agents with inquiries regarding insured balances or amounts billed.
* Assist agents with inquiries regarding broker commissions including generating commission statements.
* Research and troubleshoot billing issues and work to ensure the necessary adjustments are made in a timely manner.
* Maintain Accounting email Inbox responding to inquiries within expected response time.
Receivables and Collections:
* Research aging receivable balances and identify discrepancies.
* Conduct collections of past due balances via various means; phone call, email, Salesforce cases.
* Update information on open aging balances for tracking and timely resolution.
Vendor invoice entry:
* Timely and accurately process vendor invoices.
* Process company credit card statement by collecting and coding receipts for payment.
Insured (customer) refunds:
* Weekly research and processing of insured refunds within third-party vendor billing system.
* Identify and escalate payment errors posted against insured policies.
* Timely submission of refund report by deadline.
Other duties:
* Research and update stale addresses for insureds and brokers.
* Additional duties as assigned.
Education, Skills and Experience:
* Familiarity with bookkeeping and basic accounting principles.
* 2-year college degree in Accounting a plus.
* Proven successful experience in Accounting with 1 year insurance accounting preferred.
* Possess excellent Customer Service skills, written and verbal. Must be comfortable talking on the phone with brokers, carriers, and vendors. Possess the ability to diffuse difficult and/or complex customer interactions in a professional manner.
* Strong computer experience and knowledge using Microsoft Office products. Familiar with Microsoft Excel functions such as filter, sort, formatting, SUM, VLOOKUP. Ability to learn new and complex computer applications.
* Experience with Salesforce a plus.
* Attention to detail is critical. Must demonstrate accuracy and thoroughness and ability to monitor own work to ensure quality.
* Must have excellent listening, interpersonal, facilitation, written, oral and communication skills.
* Must be able to multi-task and ability to prioritize duties.
* Positive attitude, strong work ethic, self-motivated, team player, follow directions and can work independently in a remote environment.
Benefits Offered:
* Competitive salary
* Corporate level benefits (80% paid medical, dental, vision and GAP medical) as well as FSA and 401K with match, and employer sponsored LTD, 1xSalary Life Insurance, and AD&D policy.
Pursuant to California state regulation, the salary range for this position is $25.00 to $28.00 per hour, and includes eligibility for performance-based bonuses.
Claims Specialist II
Remote job
The Claim Adjuster is an individual contributor role responsible for successfully and compliantly adjudicating claims, meeting claim execution targets, and delivering a WoW! experience to our Pet Parents every day.
Responsibilities: • Adjudicating claims
• Meeting or exceeding daily claim targets
• Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws
• Obtaining and maintains advanced adjuster licenses according to state and municipality requirements
• Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes
• Identifying process improvement opportunities and implementing solutions
• Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months
• Property and Casualty License
• Ability to effectively communicate with pet parents
• Problem solving and decision-making skills
• Organizational and time management skills
• Basic IT skills - To be successful in this fully remote role, it's important that they feel confident managing basic functions independently-such as attaching files to emails, editing shared documents, troubleshooting simple issues like screensharing, and knowing when to escalate tech concerns to the right person-since all job duties are conducted online.
• Outlook, Word, Access and Power Point skills
• Experience with ERP or CRM systems a plus
Education and experience:
• Veterinary knowledge or experience evaluating medical records a plus
• 2+ years of customer service or call center experience
• High school diploma or equivalent work experience
Auto-ApplySr. Boiler & Machinery Commercial Underwriter, Account Executive Officer
Huntingtown, MD job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$104,000.00 - $171,700.00
Target Openings
1
What Is the Opportunity?
Boiler & Machinery specializes in equipment breakdown coverage for a wide variety of machines, including air conditioning and refrigeration equipment, computers, production machinery, telecommunications equipment, and smart devices. The Account Executive Officer (AEO), Boiler & Machinery will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. Additionally, occasionally negotiate and procure reinsurance to underwrite complex accounts.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills.
* Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
* May assist in the training and mentoring of less experienced Account Executives.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Six to eight years of relevant underwriting experience with experience in equipment breakdown insurance.
* Deep knowledge of equipment breakdown products, the regulatory environment, and the local insurance market.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
* CPCU designation.
What is a Must Have?
* Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Sr Scrum Master
Huntingtown, MD job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$109,300.00 - $180,200.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a Sr. Scrum Master/Sr. Kanban Master to join our organization as we grow and transform our Agile landscape. In this position, you will leverage your expertise to lead Agile practices at the team level for multiple teams, assist with managing the flow of work, creatively solve problems to accomplish outcomes, track team output and achievement, and identify continuous process improvement opportunities.
**What Will You Do?**
+ Practice and encourage Agile mindset and behaviors; coach, inspire and mentor teams on Agile principles, values and practices while role modeling Travelers' leadership behaviors.
+ Independently lead the application of Agile practices for multiple teams. Practices may be Scrum and/or Kanban based. Actions often visualizing work, limiting work in progress, managing work flow, planning and guidance for daily stand ups, sprint planning, short, mid, and long range planning, backlog refinement, and retrospective meetings.
+ Ensure progress toward objectives, KPIs and commitments; guide assigned Agile teams to deliver the required product increments and outcomes.
+ Partner with key stakeholders (i.e. Agile Coach and Team Lead) in backlog prioritization as well as tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data-driven approach to decision-making.
+ Identify opportunities to improve team-level Agile performance; focus teams on customer value, quality and continuous improvement activities. Remove team-level impediments and resolve conflicts; anticipate challenges, identify risks, and recommend mitigations and solutions.
+ Utilize learnings and best practices in furthering the effective use of Agile practices at Travelers.
+ Facilitate open communication among team members and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively.
+ Build and leverage effective alliances across other teams and the technical and business communities.
+ Partner with Circle Leadership on PI planning activities, organizing and leading PI ceremonies.
+ Participate and actively contribute to the Agile Community, partnering closely with Agile Coaches and Leadership to Evolve the Way We Work.
+ Increase the overall Agile maturity for teams, and support higher complexity work towards successful outcomes.
+ Supports Agile team(s) that have various levels of agile maturity; actively works to upskill those teams in agile practices and increases their overall agile maturity.
+ Demonstrates ability to lead and influence by enhancing Circle-wide agile practices.
+ May also play a scrum-of-scrum role, managing the flow of work through an entire Circle rather than on an individual team or teams.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Three years experience in a Scrum Master or similar Agile role applying Agile principles and practices including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e. leveraging burndown, facilitating retrospectives, refining user stories, etc.).
+ Programming/development experience.
+ Experience implementing best practices and standards related to Agile product development.
+ Experience leading others with the ability to earn trust while still challenging the team to improve and operate outside its comfort zone in an Agile environment.
+ Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
+ Infuse Agile principles, practices and methodologies to achieve team success.
+ Project Management: Ability to initiate, plan, execute, and guide the work of a team to achieve specific goals and meet specific success criteria within a specified time.
+ Influence: Ability to influence leaders at all levels and without traditional hierarchy.
+ Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
+ Communication: Ability to communicate thoughts, concepts and practices effectively at all levels, adjusting as needed to a target audience.
+ Collaboration: Expertise working with others in a cross-functional multi-team environment.
+ Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
**What is a Must Have?**
+ 3 years of project management or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Sr. Tech Spec General Liability
Huntingtown, MD job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$94,400.00 - $155,800.00
Target Openings
1
What Is the Opportunity?
Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff.
Travelers offers a hybrid work location model that is designed to support flexibility.
What Will You Do?
* Directly handles assigned severity claims.
* Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
* Consults with Manager on use of Claim Coverage Counsel as needed.
* Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
* Complete outside investigation as needed per case specifics.
* Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
* Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation.
* Maintains claim files and documents claim file activities in accordance with established procedures.
* Utilizes evaluation documentation tools in accordance with department guidelines.
* Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis.
* Utilizes diary management system to ensure that all claims are handled timely.
* Establishes and maintains proper indemnity and expense reserves.
* Recommends appropriate cases for discussion at roundtable.
* Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
* Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.
* Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance.
* Develops and employ creative resolution strategies.
* Responsible for prompt and proper disposition of all claims within delegated authority.
* Negotiates disposition of claims with insureds and claimants or their legal representatives.
* Recognizes and implements alternate means of resolution.
* Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
* Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy,
* Tracks and controls legal expenses to assure cost-effective resolution.
* Effectively and efficiently manages both allocated and unallocated loss adjustment expenses.
* Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
* Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
* Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.
* Appropriately deals with information that is considered personal and confidential.
* Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
* Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.
* Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
* Shares accountability with business partners to achieve and sustain quality results.
* Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's Degree.
* 4 years bodily injury litigation claim handling experience.
* Advanced level knowledge in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills.
* Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims.
* Able to make independent decisions on most assigned cases without involvement of supervisor.
* Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices.
* Openness to the ideas and expertise of others actively solicits input and shares ideas.
* Strong customer service skills. - Intermediate.
* Demonstrated coaching, influence and persuasion skills.- Intermediate.
* Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate.
* Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate.
* Attention to detail ensuring accuracy -Intermediate.
* Job Specific Technical Competencies:
* Analytical Thinking - Intermediate.
* Judgment/Decision Making - Intermediate.
* Communication - Intermediate.
* Negotiation -Advanced.
* Insurance Contract.
* Knowledge - Advanced.
* Principles of Investigation - Advanced.
* Value Determination - Advanced.
* Settlement Techniques - Intermediate.
* Legal Knowledge - Intermediate.
* Medical Knowledge - Intermediate.
What is a Must Have?
* High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Service Professional
Remote job
The Service Professional plays a vital role in providing exceptional service to our Financial Professionals and their clients. Our associates own the relationship with our valued Financial Professionals and customers and have the rewarding responsibility of shaping the image of Penn Mutual. Responsibilities include being a compassionate voice and problem solver for our Financial Professionals and their Clients. They not only address immediate concerns but also empathetically anticipate and cater to future needs. Responsibilities include providing emotional support during difficult times, resolving inquirers promptly, educating clients on policy benefits, and proactively suggesting tailored solutions to meet both current and future needs. All while ensuring a seamless and trusted customer experience. Individuals selected for this role will have a passion for best-in-class service-handling a variety of in-bound calls from our Financial Professionals and their clients via an 800 line. This position works under immediate supervision.
We've embraced a flexible, hybrid approach to work. Based on your role and personal preference, we empower you to choose where you work best. This model allows you to balance your life and bring your whole self to work.
Responsibilities
Compassionate voice and problem solver for our Financial Professionals and their Clients leading to best-in-class service.
Empathetically listen to Financial Professionals and their clients' concerns, provide emotional support during challenging situations, and offer solutions that meet their current and future needs
Serve as a dedicated advocate for policyholders, understanding their unique needs and advocating on their behalf within the organization to ensure their concerns are addressed promptly and efficiently
Demonstrate a commitment to continuous improvement by actively seeking feedback, participating in training programs, and implementing best practices in Customer Success
Learn all facets of Life Insurance or Annuities and the products sold
Handle simple to more complex in-bound calls from our clients and answer questions regarding life or annuity product and/or servicing needs
Investigate and follow up on basic or routine questions/issues to resolve concerns in an accurate and timely manner
Accept ownership of the interaction and provide a high caliber of service and follow-through
Interpret each request and navigate multiple administration systems as well as our workflow and imaging tools to gain and document needed information
Process routine financial and non-financial transactions and document records with consistent quality, attention to detail, and according to department policies and procedures
Recommend and facilitate process changes to continuously improve the customer experience
Adhere to Service Level of Agreements (SLAs) and individual/team metrics
Escalate more complex issues as appropriate
Remain current in profession and industry trends
Comply with all company and site policies and procedures
Responsible for adherence to the company's framework of internal controls
Work collaboratively and may participate on project teams
Identify, recommend and implement ongoing process improvements
Perform various other related duties, assignments and special projects as assigned
Ability to work between the hours of 8am and 8pm (hours may vary)
Complies with all company and site policies and procedures
Remains current in profession and industry trends
Successfully completes regulatory and job training requirements
Performs other duties as assigned
Demonstrates a commitment to AI fluency by embracing AI tools and technologies to enhance individual and team performance, decision-making, and innovation
Skills and Abilities
A customer service attitude that translates to professionalism, confidence as well as a friendly approach over the phone
Ability to comprehend and articulate information
Execute with urgency and professionalism
Ability to navigate multiple systems and resources
Excellent analytical and organizational skills with attention to detail
Excellent communication skills, both verbal and written, required
Willingness and proven ability to work on multiple tasks and adapt to a changing work environment
Excellent problem-solving skills - the ability to see beyond the obvious into what may be intended
Willingness and ability to work under pressure and meet deadlines
Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement
Ability to work with others in a collaborative team environment
Education
H.S. Diploma or Equivalent Required and
Bachelor's Degree Preferred
Experience
Minimum of 1+ years of experience working in a contact center environment.
Experience with life insurance products and/or Series 6 license is preferred.
Base Salary Range - $45,000 - $52,000
We've embraced a flexible, hybrid approach to work. Based on your role and personal preference, we empower you to choose where you work best. This model allows you to balance your life and bring your whole self to work.All Penn Mutual employees exemplify our Shared Commitment:
Doing what's right today, together, for the promise of a brighter tomorrow.
The feelings are mutual: Care. Respect. Belonging.
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship, age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law. Leaders may, at their discretion, change the responsibilities in this position description at any time due to reasonable accommodation and/or other business reasons.
About the Penn Mutual Life Insurance Company
Penn Mutual helps people become stronger. Our expertly crafted life insurance is vital to long-term financial health and strengthens people's ability to enjoy every day. Working with our trusted network of financial professionals, we take the long view, building customized solutions for individuals, their families, and their businesses. We support our financial professionals with retirement and investment services through our wholly owned subsidiary, Hornor, Townsend & Kent, LLC, member FINRA/SIPC.
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit *******************
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.
Auto-ApplyRisk Specialist, Manufacturing
Remote or Troy, MI job
We are currently seeking candidates for a Manufacturing Specialist with experience in the insurance, loss control, and the safety industry. This person will be supporting our Michigan underwriting operations. The Manufacturing Specialist professional operates within the Risk Consulting Department and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Michigan Risk Consulting Branch Manager and directly support our Michigan territory, along with periodic travel outside the state. Occasional travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, 2-3 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position.
The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (property evaluations for large complex locations, new construction projects, sprinkler plan reviews, development of internal guidelines); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss ratio. On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth.
Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention.
Bachelor's degree in a field focused on Engineering, Safety & Health, or relevant work experience in the risk control/loss control field.
Possessing relevant professional designations or certifications such as ASP, CSP, PE, or ARM is highly desirable, but not required.
8+ years of experience in property insurance risk management and loss prevention functions.
Exhibit a deep knowledge of the manufacturing industry practice, including underwriting strategies, regulatory paradigms, emerging technologies, unique exposures, litigation, loss history, and risk assessment methodology as applicable.
Demonstrate advanced proficiency in analyzing moderate to severe manufacturing industry practice exposures and controls across all applicable lines of business
Counseling and providing presentations to existing customers on a variety of risk control topics
Evaluation and servicing of larger customers in a variety of industries that include industrial, food processing, life sciences, ethanol, biodiesel, warehousing, and power generation.
Training and mentoring of new consultants in property conservation, writing of internal standards, and consulting with less experienced staff, NAT/CAT reviews for wind, hail, flood, earthquake, and wildfire.
Ability to effectively communicate technical information regarding well-controlled and poorly controlled exposures to various audiences, including clients, underwriters, brokers, or other stakeholders in the industry practice.
Initiative, effective time management, and the ability to function both independently and collaboratively as an integral team member.
Proficiency in Microsoft Word and Adobe Acrobat. A working knowledge of Microsoft Excel and PowerPoint is preferred.
Meet Chubb's Risk Engineer, Katelyn Nassie, sharing her expertise and commitment to excellence in serving every Chubb customer. Craftsmen of Insurance
Katelyn's Story - *******************************************************
Check out our State of the Art Training and Education Center
Chubb Risk Engineering Center - *********************************************************************************
Auto-ApplyUnderwriting Director, Enterprise Underwriting
Annapolis, MD job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$120,400.00 - $198,700.00
**Target Openings**
1
**What Is the Opportunity?**
Enterprise Underwriting (EU) is one of the key internal risk management functions at Travelers and is responsible for establishing and implementing strategies, processes, and controls relating to the management of underwriting risk across the company. EU team members carry out these objectives through effectively communicating, influencing without authority, and collaborating with all business units and corporate groups to provide guidance, support, training, and expertise on underwriting-risk matters.
As an Enterprise Underwriting Director, you are responsible for developing, managing, and implementing corporate underwriting standards and protocols. You will be responsible for leading and manage multiple project teams including emerging risks and target audits.
Learn how to lead a team to help evaluate and develop an underwriting position for an emerging risk that has either infiltrated our portfolio or will be soon.
Audit will be a significant part of this role. Enterprise audit conducts underwriting audits across all segments. To conduct EU audits this role will be responsible for learning underwriting processes for any business unit across the Enterprise. The goal of the audit is to provide meaningful recommendations that will improve the underwriting process through a consultative approach. The duties of this position will include exposure to our Lloyd's Syndicate and how the London market works.
If you're looking for an opportunity to expand your underwriting and insurance knowledge of the P&C industry this might be the position for you.
**What Will You Do?**
+ Participate on teams for underwriting audits and lead targeted reviews, as needed.
+ Participate in the development of underwriting guidance that is consistent with company profit, growth, and retention goals.
+ Research and support strategic risk initiatives for the enterprise.
+ Collaborate with teammates to identify and assess emerging underwriting risks, issues, and trends.
+ Represent EU in collaborative underwriting reviews with business units of their new and existing programs, industry segments, product offerings.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Seven or more years of property and casualty experience with specific experience in underwriting.
+ Ability to effectively communicate and influence others at all levels of the organization in a manner that fosters trust and successful partnerships.
+ Ability to lead and motivate others in the pursuit of improving underwriting strategies and goals.
+ Solid P&C underwriting and insurance industry knowledge
+ Solid understanding of P&C insurance products, financials, objectives, and service requirements.
+ Ability to leverage strong critical thinking, judgement, and decision-making abilities to resolve complex and multifaceted business challenges.
**What is a Must Have?**
+ Five years of underwriting or equivalent property and casualty experience.
+ Experience with reporting, analyzing, and/or manipulating data in Microsoft Excel.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
2026 Intern: Equipment Breakdown Risk Engineering
Columbia, MD job
Our summer internship program offers the chance to have practical, real world experience at one of the world's leading P&C insurance companies. As a part of the program, you will have the opportunity to work on business specific projects where you will gain knowledge and experience to supplement and strengthen your academic skills. As an Equipment Breakdown Risk Engineering Intern, your program will be tailored to our Equipment Breakdown discipline. You will shadow our Risk Engineers, develop skills that compliment the role and directly contribute to organizational objectives. Equipment Breakdown Risk Engineers (EBREs) are responsible for machinery and equipment evaluations and for conducting state mandated boiler & pressure vessel inspections. Their evaluations assist Chubb in overall risk selection and identify areas of risk improvement for our customer base. For those who excel in the program, we welcome the opportunity to discuss full-time employment opportunities at Chubb after graduation.
As part of our internship program you will receive:
Targeted business training designed to help you refine your professional skills and acumen critical to the success of Chubb professionals.
Technical training to deepen your skill level within your chosen discipline; and an understanding of our broader industry.
Access to additional training to compliment your professional development.
Students pursuing a bachelor's degree in Engineering majors will be considered
Oral and written communication skills
Leadership experience through work or involvement in community service, athletics, clubs, or other activities preferred
Technically adept/digitally savvy
The pay range for this internship is $18 to $26 per hour. The specific offer will depend on an applicant's skills and other factors. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Auto-ApplyInsurance Advisor Trainee- InsuraMatch
Remote or Annapolis, MD job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
25
**What Is the Opportunity?**
As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others.
- Schedule Details:
- The first 4 weeks of training has a schedule of M-F 8:00am - 4:30pm CST.
- Following training your schedule will be M-F 12:30pm - 9:00pm EST and one Saturday every 4 weeks.
- Work Arrangement:
-Candidates located in Knoxville, TN, Richardson, TX or Spokane, WA will work a hybrid work schedule of 3 days onsite and 2 days remote.
- Candidates who reside in all other locations will be 100% remote.
**What Will You Do?**
+ Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers.
+ Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment.
+ Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales.
+ Communicate effectively & professionally with customers verbally and via email
+ Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics.
+ Receive and implement constructive feedback in the form of professional coaching.
+ Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer.
+ This role is not responsible for cold calls or lead generation.
+ Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire.
+ Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior call center and sales experience
+ Personal Insurance product knowledge
+ Strong verbal and written communication skills
+ Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly.
+ Able to demonstrate a positive and professional demeanor.
+ Adaptable to change.
**What is a Must Have?**
+ High school diploma or GED.
+ Licensing Requirements:
+ InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state.
+ Each state will evaluate any/all criminal and financial background incidents to determine license eligibility.
+ Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications.
+ Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Construction Safety Consultant
Georgetown, MD job
At Builders Mutual, we believe in the power of a team to get the job done right.
Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page-it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.
The Opportunity
Leverage your industry expertise and join our expanding team in this Risk Management Consultant (RMC) role covering. We are seeking candidates who live in and around the south-eastern region of Maryland (Prince George's and Anne Arundel County, Maryland). The Risk Management Consultant will play a critical role in the review and assessment of current and potential clients during the underwriting/renewal process. The position requires a high degree of construction safety and health knowledge as well as excellent training and customer service skills.
The success of our company is rooted in teamwork, the way we care about the people we work with and serve. This field role will allow you to set your schedule working from your home office; you will be in the field about 3-4 days per week with overnight travel as needed. You will travel to our Raleigh office for meetings and company events up to four times a year.
Your WORK as a Risk Management Consultant will make a difference by:
· Identify and survey accounts in assigned region
· Schedule and conduct client surveys
· Prepare and submit survey reports within required timeframes
· Conduct periodic safety talks in areas of proficiency as requested by clients, associations, and manager
· Provide risk management services information and marketing information to potential and current clients
· Exhibit excellent time management skills and have the ability to work from a home office with little direct supervision
· Conduct business in a professional manner to conserve and protect the corporate assets of Builders Mutual
· Work with Territory Sales Manager in support of agents within the region
Travel Requirements
· Working with both our internal staff and external industry partners, ability to overnight one-two nights per week with the potential for more as business needs arise.
Skills to get the JOB done RIGHT:
BA / BS in a Science / Technology field and have a minimum of 2 - 4 years' experience in safety/risk management or an equivalent combination of education and experience
Strong computer skills (MS Office)
Excellent customer service skills
Excellent verbal, written, and presentation skills
Bilingual English/Spanish is a plus
Highly effective in time management
WHY YOU'LL LOVE TO WORK HERE
Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:
· Market-driven compensation and bonus plan
· 3 weeks of paid time off (and your birthday too!)
· 37.5-hour work week; end your Friday at 2:30 PM
· Builders University for employees, dedicated to supporting the development and enhancing expertise
· Earn swag and extra time off through peer recognition Builders Bucks program
LIFE at Builders Mutual
· Collaboration| You are part of a team working together to reach a common goal.
· Empowerment| You will feel trusted, valued, and given the resources to be successful.
· Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
· Impact| You will positively influence our business, customers, and industry.
· Sense of pride | You will tell others how much you enjoy working at Builders Mutual.
Builders Mutual is an Equal Opportunity Employer.
Auto-ApplyUnderwriting Trainee - Surety
Timonium, MD job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
THIS ROLE WILL START IN JUNE 2026
Are you looking for an adventure and the opportunity to start an exciting career? Do you have a college degree in Finance, Accounting, Economics or Business Administration? If so, CNA could have the perfect opportunity for you as a Surety Underwriting Trainee!
CNA Surety's Underwriting Trainee Program offers a rewarding career path for individuals interested in working for a company that provides hands on experience and unique opportunities. The trainee program is for 1 year in a specified city, and upon successful completion of the program individuals will be promoted to an Underwriter, most likely in another city in that geographic region. The candidate must be open to the possibility of relocation after the completion of the Trainee program.
:
Job Description
As a Surety Underwriting Trainee, you will have access to professional skills development, productivity courses and much more. Primarily responsible for learning underwriting principles and standards in a CNA Surety branch office. Analyzes, evaluates, and refers new and existing business to a more senior level underwriter within the branch office. During the program our curriculum provides:
* Reviews bond applications and financial documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards. Determines the need for additional evidence of financial standing and appropriate strategy.
* Instructor-led training, testing, self-study courses, web-based training and practical application with guidance through a formal mentoring program.
* Recommends risks after complete analysis and consideration of applicant documentation, business factors and competitive situations.
* Prepares written communications on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations.
* May assist in marketing products and services through agencies or through the brokerage community. Develops and maintains positive agency and/or broker relationships to ensure positive outcomes. May travel approximately 1 to 1 ½ days a week to agent locations shadowing more senior underwriters prospecting business.
* Performs other essential duties as assigned.
KNOWLEDGE & SKILLS REQUIRED:
* BA/BS in Finance, Accounting, Business Administration or similar program. Minor in Marketing or Communication Studies a plus.
* Prior work or internship experience in a related discipline (finance, credit, accounting) strongly preferred;
* Must possess excellent communication and analysis skills.
* Willingness to relocate after completion of the Trainee Program
CNA Surety is known for its expert underwriting, solid financial strength, market leadership and creative solutions to all bonding requirements. Through a combined network of approximately 34,000 independent agents, the company has the capability to serve a full range of bonding needs, from the smallest commercial bonds to multi-million dollar contract bonds. With a highly diverse product line, one of the broadest underwriting capabilities in the industry, and an unparalleled distribution system, CNA Surety ranks as one of the largest surety companies in the United States.
#LI-KE1 #LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyVariable Universal Life Insurance Operations Specialist
Remote job
Our Variable Universal Life (VUL) Insurance Specialist is responsible for handling and processing a variety of transactions related to VUL Life Insurance policies with precision and compliance. This role involves managing end-to-end service requests and providing solutions, ensuring a high standard of quality, attention to detail, and adherence to company policies and procedures. The specialist must possess a thorough understanding of VUL products, enabling them to process simple to complex transactions and respond effectively to customer inquiries and escalations, including sensitive situations and complaints.
Responsibilities
Demonstrate an understanding on all facets of the VUL Life Insurance products sold to be able to handle and process simple to more complex transactions with a high caliber of quality and attention to detail
Processes transactions and documents records with consistent quality, attention to detail, and according to department policies and procedures.
Responds effectively and appropriately to sensitive events and/or situations as needed, including customer complaint handling and escalation.
Thoroughly and efficiently handles simple to complex correspondents from financial professionals, policyholders and others, answering questions regarding their VUL product and/or servicing needs, in conjunction with handling end-to-end service requests.
Uses problem-solving skills to address issues and escalates concerns when necessary
Possesses moderate knowledge of all facets of individual life Insurance or annuities and the products sold, with a deeper understanding of variable products.
Interprets each request and navigates multiple administration systems as well as our workflow and imaging tools to gain and document needed information.
Investigates and follows up on questions/issues to resolve concerns in an accurate and timely manner.
Provides solutions, recommendations and product information with a sense of urgency, positivity and empathy.
Seeks out opportunities to leverage best practices to meet requirements
Identify, recommend and implement ongoing process improvements adhering to regulatory requirements and improve the customer experience
Adheres to Service Level of Agreements (SLAs) and individual/team metrics
Complies with all company and site policies and procedures
Successfully completes regulatory and job training requirements
Work with internal departments to ensure company meets clients' expectations
Ability to work core business hours between 10:30 and 7:00 pm EST
Required Skills:
Ability to comprehend and articulate complex information
Ability to learn and adapt in ever changing and upgrading technology
Executes with urgency and professionalism
Excellent analytical and organizational skills with attention to detail
Possesses a great sense of self-awareness
Excellent communication skills, both verbal and written, required
Willingness and proven ability to work on multiple tasks and adapt to a changing work environment
Strong technical skills with the ability to navigate within multiple systems
Excellent problem-solving skills - the ability to see beyond the obvious into what may be intended
Willingness and ability to work under pressure and meet deadlines
Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement
Ability to work with others in a collaborative team environment, while maintaining a self-driven mentality
Excellent communication skills, both verbal and written, required
Demonstrates a commitment to AI fluency by embracing AI tools and technologies to enhance individual and team performance, decision-making, and innovation
Educations and Experience
Minimum of 5 - 8 years of customer service experience
Experience with individual life insurance/annuity products required
High school diploma required
Bachelor's degree preferred
FINRA Series 6 license required within 180 days
Base Salary Range - $60,000 -$73,000
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit *******************
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.
Auto-ApplyDirector, Contract Surety Underwriting (Remote, Southeast Territory)
Remote or Jackson, MS job
About Us We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company Under occasional oversight, support the administration of the company's underwriting structure. Underwrite and monitor commercial accounts and account lines. Develop and execute a marketing plan. Direct and develop the underwriting staff. Perform and monitor the risk analysis. Analyze, evaluate, accept, decline, rate, quote, and bind new submissions.Principal Duties & Responsibilities
Direct all aspects of the underwriting process for a group within a product line.
Develop and execute a marketing plan by targeting new brokers, arranging meetings, and attending industry functions.
Direct and develop the underwriting staff.
Perform and monitor the risk analysis.
Analyze, evaluate, accept, decline, rate, quote, and bind new or renewal submissions.
Lead special projects and other duties as needed.
Education & ExperienceRequires a bachelor's degree in business, insurance, or a related field and 8 or more years of experience in a similar field or position. An advanced degree is preferred.Knowledge, Skills, & Competencies
Ability to use analytical methods in underwriting processes to find workable solutions.
Ability to communicate findings and recommendations to management on underwriting matters.
Ability to manage and develop subordinates to ensure increased performance.
Ability to use software to summarize and analyze large amounts of data.
Ability to apply a strategic perspective to improve underwriting functions.
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$132,304.00 - $192,833.00Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) - automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Auto-ApplySoftware Engineer I (Salesforce)
Huntingtown, MD job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$99,100.00 - $163,400.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Software Engineer I (Salesforce) to join our Personal Insurance organization as we grow and transform our Technology landscape. Individual will complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
What Will You Do?
Provide Salesforce Service Cloud & FSC Insurance Expertise:
* Configure basic FSC insurance objects and understand relationships between Policy, Account, and Case records
* Set up fundamental Omni-Channel configurations including basic queues and routing rules for customer service
* Create and modify case record types and page layouts specific to different insurance lines of business
* Build simple flows for common insurance processes like policy inquiries and basic claims intake
Apply Foundational Skills:
* Understand insurance-specific validation rules and field dependencies
* Implement basic automation using Process Builder for routine insurance tasks
* Set up basic Salesforce Connect configurations for read-only access to external insurance data
* Consume platform events in simple Apex triggers for policy and claims updates
* Implement basic REST callouts to external insurance APIs
* Configure Change Data Capture for standard insurance objects
Apply API Fundamentals:
* Understand REST API basics for insurance data exchange
* Create simple Apex REST endpoints for basic insurance operations
* Implement basic bulk API operations for data loading and updates
* Monitor API usage and limits in insurance data processing scenarios
* Perform analysis, design, development, and configuration functions as well as define technical requirements for assignments of intermediate complexity.
* Participate with team to perform analysis, assessment and resolution for defects and incidents of intermediate complexity and escalate appropriately.
* Work within guidelines set by team to independently tackle well-scoped problems.
* Seek opportunities to expand technical knowledge and capabilities.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Three years of programming/development experience preferred.
* Delivery - Intermediate delivery skills including the ability to deliver work at a steady, predictable pace to achieve commitments, decompose work assignments into small batch releases and contribute to tradeoff and negotiation discussions.
* Domain Expertise - Demonstrated track record of domain expertise including the ability to understand technical concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues and possess in-depth knowledge of immediate systems worked on.
* Problem Solving - Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them, recognize mistakes using them as learning opportunities and break down large problems into smaller, more manageable ones.
* Communication - Strong communication skills with the ability to clearly and concisely interact with team members, document work in a clear, easy to follow manner, collaborate well with team members, take in well- scoped requirements and ask the right questions to ensure clarification, seek out and receive constructive criticism well and listen when others are speaking.
* Leadership - Intermediate leadership skills with a proven track record of self-motivation in identifying personal growth opportunities.
What is a Must Have?
* Bachelor's degree or its equivalent in work experience.
* One year of programming/development experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Manager, Customer Insights - Glastonbury, CT or Remote
Remote or Glastonbury, CT job
Travel Insured International, a Crum & Forster company, is hiring for a Manager, Customer Insights. Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
In this newly created role, the Manager, Customer Insights will be the trailblazer, painting a vibrant picture of our customers' needs and desires. Imagine yourself as the detective of data, uncovering hidden gems of insights that will shape the future of our company. If you're excited about turning numbers into narratives and insights into impactful strategies, then this is the perfect role for you!
This role reports to the Director, Customer Insights and manages a Summer Intern.
Job Description
What you will do:
* Responsible for all aspects of the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis, creating reports with key insights, presenting virtual/live, and driving insights activation through work sessions and other solutions.
* Work closely with cross-functional teams, including marketing, sales, product development, customer care, claims, IT, and more, to ensure alignment and collaboration on customer insights initiatives. Deep relationship management with key stakeholders is necessary to drive activation of insights.
* Support ad hoc research projects with external vendors, including vendor selection, project management, and activation.
* Field analytics requests from key stakeholders across the organization, providing data-driven insights and recommendations to inform strategic decision-making.
* Develop and maintain dashboards and reports to track key performance indicators related to each initiative, including but not limited to Net Promoter Score (NPS), Customer Effort Score (CES), Customer Satisfaction Score (CSAT). Also responsible for tracking insights across projects and their impact on the organization (e.g., KPI impact, ROI, etc.).
* Stay abreast of travel and travel insurance industry trends, competitor activity, insights best practices, and emerging technologies in customer insights and analytics. Succinctly communicate those industry/competitor trends to key stakeholders in a timely manner.
* Support the activation of insights by translating customer insights into key strategies for our internal stakeholders.
* Provide training and support to internal teams on utilizing customer insights tools and methodologies effectively.
* Other duties as assigned.
What YOU will bring to C&F:
* Deep experience in market research (both qualitative and quantitative methodologies) is necessary. The following areas are considered a plus:
* Segmentation, particularly activation,
* Journey mapping research as well as development and maintenance of maps, and
* Brand health research
* Strong attention to detail and a passion for driving customer-centric strategies and initiatives.
* Excellent communication and presentation skills, with the ability to communicate complex findings to non-technical audiences. Ability to tell a story with data.
* Proven ability to manage multiple projects simultaneously and meet tight deadlines.
* Collaborative mindset with the ability to work effectively in cross-functional teams.
* Experience and ability to thrive in a fast paced, growth-oriented organization.
Requirements:
* A Bachelor's degree in Business, Marketing, Statistics, or related field or equivalent experience is required.
* A Master's degree is preferred.
* 5 years of experience in customer insights, market research, or analytics roles is required.
* High proficiency in Excel and PowerPoint is required.
* Proficiency in a survey platform such as SurveyMonkey, Qualtrics, etc., is required.
* Proficiency in Salesforce CRM system is preferred.
* Strong analytical skills with the ability to interpret data, identify trends, and extract actionable insights is required.
* Experience with survey design, deployment, and analysis techniques is required.
What C&F will bring to you
* Competitive compensation package
* Generous 401K employer match
* Employee Stock Purchase plan with employer matching
* Generous Paid Time Off
* Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
* A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
* A dynamic, ambitious, fun and exciting work environment
* We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It's about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit **************************************************************** for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $64,700.00 to a maximum of $121,600.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
#LI-BS1
#LI-REMOTE
Responsibilities What you will do: - Responsible for all aspects of the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis, creating reports with key insights, presenting virtual/live, and driving insights activation through work sessions and other solutions. - Work closely with cross-functional teams, including marketing, sales, product development, customer care, claims, IT, and more, to ensure alignment and collaboration on customer insights initiatives. Deep relationship management with key stakeholders is necessary to drive activation of insights. - Support ad hoc research projects with external vendors, including vendor selection, project management, and activation. - Field analytics requests from key stakeholders across the organization, providing data-driven insights and recommendations to inform strategic decision-making. - Develop and maintain dashboards and reports to track key performance indicators related to each initiative, including but not limited to Net Promoter Score (NPS), Customer Effort Score (CES), Customer Satisfaction Score (CSAT). Also responsible for tracking insights across projects and their impact on the organization (e.g., KPI impact, ROI, etc.). - Stay abreast of travel and travel insurance industry trends, competitor activity, insights best practices, and emerging technologies in customer insights and analytics. Succinctly communicate those industry/competitor trends to key stakeholders in a timely manner. - Support the activation of insights by translating customer insights into key strategies for our internal stakeholders. - Provide training and support to internal teams on utilizing customer insights tools and methodologies effectively. - Other duties as assigned. What YOU will bring to C&F: - Deep experience in market research (both qualitative and quantitative methodologies) is necessary. The following areas are considered a plus: - Segmentation, particularly activation, - Journey mapping research as well as development and maintenance of maps, and - Brand health research - Strong attention to detail and a passion for driving customer-centric strategies and initiatives. - Excellent communication and presentation skills, with the ability to communicate complex findings to non-technical audiences. Ability to tell a story with data. - Proven ability to manage multiple projects simultaneously and meet tight deadlines. - Collaborative mindset with the ability to work effectively in cross-functional teams. - Experience and ability to thrive in a fast paced, growth-oriented organization. Requirements: - A Bachelor's degree in Business, Marketing, Statistics, or related field or equivalent experience is required. - A Master's degree is preferred. - 5 years of experience in customer insights, market research, or analytics roles is required. - High proficiency in Excel and PowerPoint is required. - Proficiency in a survey platform such as SurveyMonkey, Qualtrics, etc., is required. - Proficiency in Salesforce CRM system is preferred. - Strong analytical skills with the ability to interpret data, identify trends, and extract actionable insights is required. - Experience with survey design, deployment, and analysis techniques is required.
Auto-ApplyE&S Production Underwriter
Amwins job in Baltimore, MD
We know people don't leave companies. They leave cultures - which is why we work so hard on ours. At Amwins, our people are high-achieving, top performers who believe in collaboration, not cutthroat competition. Our teams work together to help each other succeed, and we do right by our clients so they can do right by theirs.
We've built a workplace where talent is valued and success is celebrated. In this team-driven environment, Amwins creates the perfect place for you to grow your career with built-in support and opportunity to advance your knowledge base. We, like you, recognize that your team plays an integral part of the success of your book. You will have the opportunity to curate and mentor an outstanding group.
Amwins is the industry leader because we hold ourselves accountable to deliver results - for our employees, our clients, our markets and our shareholders.
Amwins is seeking qualified candidates for a Production Underwriter position for our nationwide E&S Binding Authority Commercial and Personal Lines Insurance division, Amwins Access.
Available Office Locations:
* Edison, NJ
* New York, NY
* Bedford, NH
* Baltimore, MD
* Westborough, MA
* Grand Rapids, MI
* Chicago, IL
* Waukesha, WI
* Columbus, OH
Each Underwriter is a vital member of our teams, providing:
* Successfully create and manage a profitable book of new and renewal business
* Prospect for new business by developing relationships with retail agents through both traditional and creative marketing strategies
* Remain up to date with new insurance companies' offers and how to leverage them
* Prospect for new business markets and/or lines to write with sales techniques based in trust and relationship building
* Mentor and train new team members
We are looking for people with:
* 2-3 years of E&S binding authority experience
* Bachelor's degree not required but preferred
* Knowledge of the sales process and pipeline management
* Ability to travel
* Licensed preferred
Snapshot of what Amwins provides to our team members:
* Compensation includes a competitive base plus an industry-leading bonus plan
* Pursuant to Maryland state regulation, the base salary range for this position is $80,000 to $110,000, plus an industry-leading bonus plan
* Broad benefits package available, with eligibility starting the first day of employment
* Most benefits available first day of employment
* Medical, Dental, Vision, Life, etc
* Parental Leave, Adoption Assistance, Travel Reimbursement for healthcare, Retail Discount Program, Scholarships for dependents of Amwins employees, etc
* Generous Paid Time Off and Company Holiday Schedule
* Collaborative, continuing education focused work environment
* Career advancement opportunities
Pursuant to state regulation, the base salary range for this position is $80,000 to $110,000, plus an industry-leading bonus plan.
No direct inquiries, please
Entry Level Insurance Sales Training Position - Wholesale Marketing Representative
Amwins job in Baltimore, MD
At Amwins, we succeed together - and have a good time doing it. We know people don't leave companies. They leave cultures - which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat competition. Our teams work together to help each other succeed, and we do right by our clients so they can do right by theirs.
First and foremost, we invest in our employees. That investment shows in everything we do; education and development programs, comprehensive and competitive benefits, and an organizational structure that's 43% owned by employee shareholders.
Our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace that reflects the communities we serve. You will have the opportunity to volunteer within Amwins through a wide range of committees and in your community through the Amwins Foundation and Summer of Service.
Working at Amwins means you love what you do, how you do it and, ultimately, who you do it with. Whether it's today or 150 years from now, we continue to invest in our culture and your development so opportunities for growth and career advancement are never in short supply.
At Amwins, we win together - and have a good time doing it.
Learn more about us at amwins.com.
We see you in Amwins blue!
50/50 Entry Level Sales Position - Wholesale Marketing Representative
This position is based our of our office in Baltimore, MD.
Position Summary:
This role consists of a 24 month training and development program that will prepare the participant to become a sales professional. The focus of the training program will be increasing new submissions, quotes and premium through the promotion of retail web based and telephone quoting systems.
Essential Functions:
Increasing new submissions, quotes and premium by performing the following:
* Conduct at least 20 meetings with customers (in person or via video) a week to demonstrate web and phone quoting capabilities and register new users in order to drive new business submissions in the door
* Weekly reporting of sales meetings that occurred each week and the forecasting of meetings scheduled for the upcoming weeks
* Timely follow up and continuous communication with customers/prospects to find out and take advantage of additional opportunities
* Systematic prospecting and arranging meetings with potential new customers, and with customers that have not reached their potential
* Identify and establish a relationship with the key contacts making sure we are doing business with the right people in each retail operation
* Work with their team to review web activity to spot trends positive and negative and addressing these trends immediately
* Establish an active relationship with Regional Sales Manager and regularly discuss strategy and tactics including sales issues, travel and follow up
* Pursue continuing education and insurance designations/licenses as outlined in the training and development plan
* This will require self-study.
Travel:
This is not a work from home position. Candidates are expected to work in the agency. The job does not require overnight travel with the exception of annual training conferences in Pennsylvania.
Participants may travel locally to meet with prospects and clients and to attend networking events. They will be encouraged to participate in associations and conferences to further their network and understanding of the industry.
Required Education and Experience:
* College degree OR equivalent business experience preferred but not required
* Candidates will be expected to pursue continuing education and insurance designations/licenses as outlined in the training and development plan
* This will require self-study.
* Strong communication and organizational skills, networking and relationship ability and ability to work independently in a fast paced environment
* Remain flexible under the pressure of a heavy workload and critical deadlines
* Open to coaching and continuous improvement
Pursuant to Maryland regulation, the compensation range for this position is $60,000 to $70,000, and includes eligibility for performance-based bonuses.
Associate Underwriter - Commercial Lines Insurance
Amwins job in Baltimore, MD
At Amwins, we succeed together - and have a good time doing it. We know people don't leave companies. They leave cultures - which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat competition. Our teams work together to help each other succeed, and we do right by our clients so they can do right by theirs.
First and foremost, we invest in our employees. That investment shows in everything we do; education and development programs, comprehensive and competitive benefits, and an organizational structure that's 43% owned by employee shareholders.
Our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace that reflects the communities we serve. You will have the opportunity to volunteer within Amwins through a wide range of committees and in your community through the Amwins Foundation and Summer of Service.
Working at Amwins means you love what you do, how you do it and, ultimately, who you do it with. Whether it's today or 150 years from now, we continue to invest in our culture and your development so opportunities for growth and career advancement are never in short supply.
At Amwins, we win together - and have a good time doing it.
Learn more about us at amwins.com.
Join our Amwins Access team in Baltimore, MD as an Associate Underwriter!
This is a full-time, in office position in our Baltimore, MD office with a hybrid schedule (3 days in office per week) once training is complete.
Pursuant to Maryland regulation, the compensation for this position is $58,700 to $65,000 annually, and includes eligibility for performance-based bonuses.
Snapshot of what Amwins provides to our team members:
* Compensation includes a salary commensurate with experience
* Annual bonus potential
* Broad benefits package available
* Most benefits available first day of employment
* Medical, Dental, Vision, Life, etc.
* Paternal Leave, Adoption Assistance, Travel Reimbursement for healthcare, Retail Discount Program, Scholarships for dependents of Amwins employees, etc.
* Generous Paid Time Off and Company Holiday Schedule
* Collaborative, continuing education focused work environment
* Career advancement opportunities
Each Associate Underwriter provides vital team functions:
* Review submission information required to issue new or renewal quotes
* Rating and preparation of new or renewal quotes as directed by Underwriter
* Review and handling of inspection recommendations and discrepancies
* Monitor various reports for consistency
* Potential for policy issuance and endorsement processing, including audits
* Assist in accounting procedures such as invoicing
* Data entry into multiple internet-based systems
We are looking for people with:
* 1 year experience as support staff in an office environment or a Bachelor's degree from an accredited four-year university
* Prior insurance experience is a plus!
* Property and Casualty License or ability to earn a license within 90 days (cost reimbursed and study support provided by Amwins)
* Detail-oriented with strong work ethic
* Excellent computer skills including typing proficiency, Microsoft Office proficiency with an emphasis in Excel spreadsheets
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.