Seeking a highly motivated and detail-oriented Assistant ClientManager to join a dynamic team. This role is integral to the operations, supporting the ClientManagers and Producers in delivering exceptional service to the clients. The ideal candidate will have a strong background in clientmanagement, excellent organizational skills, and the ability to thrive in a fast-paced, collaborative environment. This is a hybrid position, requiring four days in the office and one day working from home.
Compensation Package
Salary Range: $60,000 - $75,000 annually
Bonus: Discretionary annual bonus ranging from 3% to 10% of base salary
Benefits: Comprehensive benefits package (details to be provided)
401(k): Yes
Work Schedule: Hybrid (4 days in-office, 1 day remote)
Responsibilities
Assist ClientManagers in managing a high volume of accounts ranging from $50,000 to $500,000, including construction, equipment rentals, and golf courses.
Support the account pre-renewal and post-bind processes.
Conduct client outreach and ensure timely communication.
Coordinate with support staff to gather necessary documentation, such as loss runs and endorsements.
Collaborate with the team to ensure seamless client service and satisfaction.
Contribute to the overall efficiency of the team by managing administrative tasks and supporting client-related activities.
Qualifications/Requirements
Minimum of 3 years of experience in a similar role, preferably in an independent or retail brokerage environment.
Strong organizational and multitasking skills, with the ability to manage a high volume of clients (up to 150 accounts).
Proficiency in clientmanagement software (experience with Sagitta is a plus but not required).
Excellent communication and interpersonal skills, with a client-focused mindset.
Ability to thrive in a fast-paced, collaborative environment.
A proactive and detail-oriented approach to work, with a commitment to delivering high-quality service.
#LI-JN6
$60k-75k yearly 41d ago
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Client Executive, Business Insurance
Marsh & McLennan Companies, Inc. 4.8
Greensboro, NC jobs
Marsh McLennan Agency Client Executive, Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Executive on the Business Insurance team, you'll develop relationships with clients, prospective clients, and carriers. You will serve as an advisor and consultant to clients in order to assess risks and provide innovative solutions to complex risk-related business issues, demonstrating expertise in Loss Sensitive and Captive programs. You will guide the marketing, servicing, and retention of larger accounts, and determine resources needed to support clients and prospects (Claims, Risk Control, Executive & Professional Liability, etc.).
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* Bachelor's degree, or equivalent experience, in business or related field.
* Minimum five (5) years' experience in an insurance agency or brokerage environment
* P & C Insurance License or ability to obtain within 90 days.
* Completed CPCU, CIC, ARM, and/or AU designation or ability to demonstrate equivalent knowledge and ability.
* Experienced in Agency Management Systems
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMABI
#LI-Hybrid
$111k-199k yearly est. 5d ago
Client Manager, Business Insurance Select
Marsh McLennan 4.9
Greensboro, NC jobs
Company:Marsh McLennan AgencyDescription:
Marsh McLennan Agency
ClientManager, Business Insurance Select
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a ClientManager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our ClientManager on the Business Insurance Select team, you will manage relationships with clients to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes while delivering prompt, courteous, knowledgeable assistance with your day-to-day communications, including renewals, certificates, endorsements, etc.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
A high school diploma is required.
Minimum of three (3) years Business Insurance experience
Insurance designations (i.e. INS, AAI, CISR) and/or demonstrated knowledge of Business Insurance coverages
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
Associates or Bachelors degree preferred
Property & Casualty license (or ability to obtain within 90 days).
Experience working with EPIC, Sagitta, and ImageRight
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMABI
#LI-Hybrid
$61k-97k yearly est. Auto-Apply 53d ago
Senior Client Manager, Personal Lines Insurance
Marsh McLennan 4.9
Cary, NC jobs
Company:Marsh McLennan AgencyDescription:
Marsh McLennan Agency
Senior ClientManager, Personal Lines Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 15,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior ClientManager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Senior ClientManager on the Personal Lines team, you'll be responsible for the growth and management of private client accounts by meeting monthly and annual production goals. You will be a mentor to associates on your team and serve as an advisor and consultant to our client. It is essential that you have a good understanding of the marketplace, along with building and maintaining strong relationships with our insurance carrier partners.
Successful candidates will have:
Superb customer service skills and ability to work independently.
Exceptional time management and organization skills.
Self-starter with demonstrated resourcefulness
Proficiency with Microsoft Office Suite, with advanced proficiency in Excel.
Exceptional Attention to Detail
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
High School Diploma or equivalent required
Minimum of 3 years' experience within the insurance industry
Demonstrated knowledge of Personal Lines Insurance coverages
P&C Insurance License (or ability to obtain within 90 days)
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
Associates or Bachelor's degree preferred
Experience working with EPIC, Sagitta or ImageRight a plus
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Hybrid work schedule - 3 days in office per week
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
************************************
**********************************
*******************************************************
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMAPCS
$90k-148k yearly est. Auto-Apply 60d+ ago
Client Manager, Business Insurance
Marsh McLennan 4.9
Cary, NC jobs
Company:Marsh McLennan AgencyDescription:
Marsh McLennan Agency
ClientManager, Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a ClientManager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As a ClientManager, Business Insurance at Marsh McLennan Agency, you will be responsible for assisting our clients with service and risk management needs. You will manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner. You will also assist with renewals and remarketing/quoting for your clients.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
High school diploma or equivalent required
Minimum 3 years' experience in Business Insurance
Property & Casualty license (or ability to obtain in 90 days of employment)
Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
Associates or Bachelors degree preferred
Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
Experience using EPIC
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Hybrid
#MMABI
#MMAMID
$62k-98k yearly est. Auto-Apply 60d+ ago
Client Executive - Business Insurance
Marsh & McLennan Companies, Inc. 4.8
Overland Park, KS jobs
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Client Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As an Client Executive in our Business Insurance Department, you will work with your clients to build and maintain relationships based on a foundation of trust and accountability, consulting in collaboration with the sales team to provide risk management services tailored to each client's unique needs and situations. You will demonstrate strong knowledge of insurance products, coverage options, and risk management principles. This position requires in-person interaction with clients, producers, and in-office service teams, while also allowing for hybrid flexibility when needed. The ideal candidate will display a high degree of professionalism and commitment to teamwork, customer service, and collaboration in line with our organizational mission and values to drive our strategic initiatives and achieve business objectives.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* High school diploma or general education degree
* 8-10 years' experience and/or training in insurance industry; experience with commercial lines rating systems
* 5-8 years managing relationships including face-to-face client experience.
These additional qualifications are a plus, but not required to apply:
* Some college or higher education
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAUMW
#LI-Hybrid
#MMABI
$88k-162k yearly est. 24d ago
Client Relationship Manager
The Strickland Group 3.7
Greensboro, NC jobs
Join Our Team as a Client Relationship Manager - Cultivate Strong Partnerships and Drive Client Success!
Are you passionate about building meaningful relationships, enhancing client satisfaction, and delivering exceptional service? We're looking for a proactive and people-focused Client Relationship Manager to join our dynamic team. In this role, you'll be the key liaison between our organization and our clients-ensuring a positive, results-driven experience every step of the way.
Why You'll Love This Role
💼 Supportive Onboarding & Training: Whether you're a seasoned clientmanager or just starting out, we provide comprehensive training and tools to help you succeed.
⏰ Flexible Work Options: Full-time or part-time roles available with remote flexibility.
📈 Professional Growth: Clear pathways for advancement into leadership, business development, or strategic account management roles.
💰 Competitive Compensation: Base salary plus performance-based bonuses and incentives.
Key Responsibilities
Build and nurture strong, long-term relationships with clients.
Serve as the primary point of contact, ensuring client needs are met with excellence and care.
Understand client goals and collaborate with internal teams to deliver tailored solutions.
Monitor client satisfaction, resolve issues, and continuously improve the client experience.
Track account activity, prepare performance reports, and recommend improvements.
Identify opportunities for upselling, cross-selling, and deepening client partnerships.
What We're Looking For
✔ Exceptional communication and interpersonal skills
✔ Strong problem-solving and conflict-resolution abilities
✔ Organized, detail-oriented, and capable of managing multiple client accounts
✔ A service-oriented mindset with a focus on client success
✔ Experience in account management, customer service, or client relations is a plus (but not required)
Perks & Benefits
✅ Paid training and continuous support
✅ Health insurance and retirement plan options
✅ Performance-based bonuses and recognition programs
✅ Advancement opportunities into senior leadership and strategic roles
Ready to Make a Difference?
If you're excited about building lasting client relationships and helping clients achieve their goals, we'd love to connect with you!
👉 Apply today and join us as a Client Relationship Manager-where service meets success.
$82k-129k yearly est. Auto-Apply 53d ago
Client Executive, Business Insurance
Marsh & McLennan Companies, Inc. 4.8
Durham, NC jobs
Marsh McLennan Agency Client Executive, Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Executive on the Business Insurance team, you'll develop relationships with clients, prospective clients, and carriers. You will serve as an advisor and consultant to clients in order to assess risks and provide innovative solutions to complex risk-related business issues, demonstrating expertise in Loss Sensitive and Captive programs. You will guide the marketing, servicing, and retention of larger accounts, and determine resources needed to support clients and prospects (Claims, Risk Control, Executive & Professional Liability, etc.).
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* Bachelor's degree, or equivalent experience, in business or related field.
* Minimum five (5) years' experience in an insurance agency or brokerage environment
* P & C Insurance License or ability to obtain within 90 days.
* Completed CPCU, CIC, ARM, and/or AU designation or ability to demonstrate equivalent knowledge and ability.
* Experienced in Agency Management Systems
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMABI
#LI-Hybrid
$112k-200k yearly est. 5d ago
Client Executive, Business Insurance
Marsh & McLennan Companies, Inc. 4.8
Winston-Salem, NC jobs
Marsh McLennan Agency Client Executive, Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Executive on the Business Insurance team, you'll develop relationships with clients, prospective clients, and carriers. You will serve as an advisor and consultant to clients in order to assess risks and provide innovative solutions to complex risk-related business issues, demonstrating expertise in Loss Sensitive and Captive programs. You will guide the marketing, servicing, and retention of larger accounts, and determine resources needed to support clients and prospects (Claims, Risk Control, Executive & Professional Liability, etc.).
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* Bachelor's degree, or equivalent experience, in business or related field.
* Minimum five (5) years' experience in an insurance agency or brokerage environment
* P & C Insurance License or ability to obtain within 90 days.
* Completed CPCU, CIC, ARM, and/or AU designation or ability to demonstrate equivalent knowledge and ability.
* Experienced in Agency Management Systems
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMABI
#LI-Hybrid
$110k-198k yearly est. 5d ago
Business Insurance Sr. Client Manager
Marsh McLennan Agency-Michigan 4.9
Opelika, AL jobs
Company:Description:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Sr. ClientManager at Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
Applicants must be within driving distance to the Opelika office and be able to commute to the office a minimum of three days a week.
A day in the life.
As a Business Insurance Sr. ClientManager you will:
Partner effectively with the Producer by anticipating their sales support needs
Collaborate with the Producer to accomplish overall production, retention, and growth goals
Handle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questions
Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals
Timely and accurate management of the full life cycle renewal process partnership and handling of cancellations.
Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention.
Resolve accounting discrepancies as appropriate.
Assist with policy-checking and keep up to date on rates, forms, and coverage changes.
Executes activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
7+ years insurance experience in an agency or brokerage environment focusing on middle market clients
5+ years demonstrated knowledge of Property & Casualty Insurance
High School Diploma required and Bachelor's Degree in related field or equivalent work experience is preferred, designations encouraged
Effective negotiation skills and placement process management expertise
Property & Casualty License
Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques.
Proficiency with agency management software (Sagitta, Image Right)
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
************************************
**********************************
*****************************
*******************************************************
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMASE
$65k-108k yearly est. Auto-Apply 60d+ ago
Commercial Lines Client Service Manager
Higginbotham 4.5
Birmingham, AL jobs
The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.
Supervisory Responsibilities: None
Essential Tasks:
Prepare endorsement requests to send to insurance carriers
Follow-up on receipt of endorsements to existing policies
Processing endorsements, including invoicing and delivery to client
Processing of audits, including verification of rates, exposures, and prior premiums
Handling/processing of cancellations and billing issues
Communication with staff and clients as needed to gather needed information for changes to policies
Knowledge of and adherence to, agency procedures
Provide technical support to Marketing Executives and Producers as needed
Establish and maintain relationships with both internal and external clients
Core Competencies:
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Location:
In office position located in our Birmingham, Jasper or Cullman, AL office.
Hybrid work schedule for qualified candidates (must live a commutable distance from the office)
Experience and Education:
2 years of experience in property and casualty servicing preferred
Licensing and Credentials:
Active Property and Casualty license required (company will help candidate obtain licensure if needed)
Systems:
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Physical Requirements:
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Employee Wellness Program
Company paid holidays, plus PTO
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
$55k-93k yearly est. 52d ago
Personal Lines Senior Client Manager
World Insurance Associates, LLC 4.0
Great Bend, KS jobs
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to clientmanagement and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#LI-MF1
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$67k-90k yearly est. 26d ago
Personal Lines Senior Client Manager
World Insurance Associates 4.0
Great Bend, KS jobs
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to clientmanagement and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#LI-MF1
$67k-90k yearly est. Auto-Apply 60d+ ago
Client Executive - Business Insurance
Marsh McLennan 4.9
Overland Park, KS jobs
Company:Description:
Client Executive - Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Client Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As an Client Executive in our Business Insurance Department, you will work with your clients to build and maintain relationships based on a foundation of trust and accountability, consulting in collaboration with the sales team to provide risk management services tailored to each client's unique needs and situations. You will demonstrate strong knowledge of insurance products, coverage options, and risk management principles. This position requires in-person interaction with clients, producers, and in-office service teams, while also allowing for hybrid flexibility when needed. The ideal candidate will display a high degree of professionalism and commitment to teamwork, customer service, and collaboration in line with our organizational mission and values to drive our strategic initiatives and achieve business objectives.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
High school diploma or general education degree
8-10 years' experience and/or training in insurance industry; experience with commercial lines rating systems
5-8 years managing relationships including face-to-face client experience.
These additional qualifications are a plus, but not required to apply:
Some college or higher education
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick.
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAUMW
#LI-Hybrid
#MMABI
$82k-154k yearly est. Auto-Apply 16d ago
Client Executive, Business Insurance
Marsh McLennan 4.9
Durham, NC jobs
Company:Marsh McLennan AgencyDescription:Marsh McLennan Agency Client Executive, Business Insurance
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Executive at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Executive on the Business Insurance team, you'll develop relationships with clients, prospective clients, and carriers. You will serve as an advisor and consultant to clients in order to assess risks and provide innovative solutions to complex risk-related business issues, demonstrating expertise in Loss Sensitive and Captive programs. You will guide the marketing, servicing, and retention of larger accounts, and determine resources needed to support clients and prospects (Claims, Risk Control, Executive & Professional Liability, etc.).
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelor's degree, or equivalent experience, in business or related field.
Minimum five (5) years' experience in an insurance agency or brokerage environment
P & C Insurance License or ability to obtain within 90 days.
Completed CPCU, CIC, ARM, and/or AU designation or ability to demonstrate equivalent knowledge and ability.
Experienced in Agency Management Systems
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMABI
#LI-Hybrid
$108k-197k yearly est. Auto-Apply 60d+ ago
Senior Client Manager Rx Solutions
Marsh McLennan 4.9
Raleigh, NC jobs
Company:Marsh McLennan AgencyDescription:
Senior ClientManager Rx Solutions
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior ClientManager Rx Solutions at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
MMA's pharmacy specialists provide data-driven solutions and ongoing program management to help our clients improve the vitality of their pharmacy contract. Rx Solutions delivers significant savings by focusing on contract language, clinical and formulary management strategies, and employee purchasing trends. Whether the plan is carve-in or carve-out, Rx Solutions uses advanced clinical analytics to support clients with recommendations for program changes, member engagement, and savings opportunities-while striving to optimize pharmacy benefits.
A day in the life.
A Senior ClientManager on the Rx Solutions team managesclient deliverables while supporting Regional Directors and collaborating with the MMA Rx Solutions team, field, PBMs, and strategic partners to ensure deadlines are met. They serve as the primary resource for pharmacy-related questions, review draft contracts to ensure alignment with MMA provisions and best practices, and assist in analyzing and negotiating employer benefit pharmacy contracts. Their work supports sales growth and client retention by delivering data-driven solutions focused on contract language, clinical and formulary strategies, and employee purchasing trends, driving significant client savings. They also track deliverables, coordinate accurate reporting and presentations, and communicate directly with clients and company representatives to address potential issues. Staying updated on industry changes helps ensure compliance and reduce risk. Overall, the Senior ClientManager plays a key role in effective pharmacy benefit management and client satisfaction.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelor's Degree or equivalent career experience required.
Knowledge of pharmacy lingo, drivers of pharmacy costs and PBM contracts.
Aptitude for Data Analytics.
A minimum of ten (10) years' experience in: Account Management, and/or Pharmacy Benefit Management, and/or Carrier Experience.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.
These additional qualifications are a plus, but not required to apply:
Pharmacy pricing/underwriting experience a plus.
Current Life & Health licensure or ability to obtain within 90 days of employment.
Consider adding for campus roles: Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
************************************
**********************************
*******************************************************
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAEHB
#LI-Hybrid
The applicable base salary range for this role is $63,100 to $117,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
$63.1k-117.5k yearly Auto-Apply 40d ago
National Client Executive
Lockton 4.5
Overland Park, KS jobs
Lockton Affinity, in Overland Park, KS is searching for a Unit Manager to join our team. The Unit Manager is a senior position and responsible for overall performance and growth of assigned programs. Responsible for achieving budgeted revenue goals for all assigned programs while maintaining strong client, carrier, and associate relationships. Closely work with key clients throughout the year and be a primary stakeholder in the overall program. Participate as needed with new business opportunities and other ventures. The Unit Manager works closely with the Producers and across all departments at Lockton Affinity.
YOUR RESPONSIBILITIES
* Develops the annual revenue budget for assigned programs.
* Establishes and executes annual strategic plan for designated programs.
* Maximizes all potential revenue from existing programs.
* Develop, review and approve the annual marketing and service plans for each assigned program to achieve revenue goal.
* Monitor and report on revenue results on a monthly basis with recommendations as needed or appropriate.
* Responsible for developing and maintaining relationships with association, franchisor, or other sponsor contacts, providing technical advice and strategy on program insurance issues.
* Builds, expands and solidifies relationships with new and existing clients at all levels within the company and leads appropriate resources to address the client's needs.
* Understands the overall business, operations and needs of the client.
* Become the subject matter expert with respect to competition and industry trends.
* Collaborate, negotiate, and clearly communicate with colleagues across all levels of the business.
* Anticipates or responds in a timely manner to the requests and needs of the client, producer, and other associates.
* Protects the confidentiality of client information.
* Ability to build strong, dependable relationships with internal associates & external partners.
* Communicates in a positive manner to contribute to a professional, cohesive, and dynamic work environment and leads program meetings as needed.
* Makes positive contribution to customer satisfaction and constantly strives to improve service to customer via the marketing, sales, underwriting, accounting, claims and client service processes.
* Ability to travel by aircraft, automobile, etc. and stay overnight for client meetings, conventions and other business-related events.
* Prepares internal and external written correspondence, reports, and analyses as needed. Ability to handle professional sales and marketing
presentations at client locations and at industry functions.
* Makes timely insurance presentations to clients and knows when to involve producer and others on same.
COMPETENCIES
* Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing.
* Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients.
* Client Focus: Practices Lockton's motto, "We Live Service," while serving Clients' needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton Affinity.
* Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment.
* Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed.
* Industry Knowledge: Stays current on issues impacting the industry by maintaining expertise in a functional area.
$81k-121k yearly est. 16d ago
Strategic Client Executive, Rx Solutions
Marsh McLennan 4.9
Raleigh, NC jobs
Company:Marsh McLennan AgencyDescription:
Strategic Client Executive, Rx Solutions
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Strategic Client Executive, Rx Solutions at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Strategic Client Executive on the Rx Solutions team, your day revolves around being the primary point of contact for the MMA field offices regarding pharmacy management, from post-sale implementation to ongoing client support. You'll lead client pharmacy market bids, RFPs, and PBM negotiations, ensuring that the needs of the field offices align with the deliverables from our strategic partners. Your role includes presenting results and recommendations to clients and prospects, conducting final reviews of new ASA agreements, and collaborating with carriers and PBMs for any necessary corrections before client signoff. Additionally, you'll lead regular training sessions for the MMA field force on clinical and pharmacy topics, present our consulting model during pre-renewal meetings, and work with clinical pharmacists and the actuarial team to assess pharmacy strategies tailored to specific clients, all aimed at improving member adherence and driving cost savings.
Travel: Estimated that approximately 30-35% of this role will require travel to MMA field offices throughout the assigned MMA regions
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelor's Degree or equivalent career experience
Minimum of ten (10) years working directly in pharmacy from PBM, carrier, consultant or pharma manufacturer perspective
Focus and experience with major accounts and a strong understanding of pharmacy benefits
Strong relationship management experience with knowledge and experience in benefit consultation.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
Current L&H licensure or ability to obtain within 90 days of employment
In-depth knowledge of PBM contracts, and extensive experience in analysis and negotiations related to pharmacy and PBMs
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAEHB
#MMAMID
#LI-Hybrid
$109k-191k yearly est. Auto-Apply 60d+ ago
Client Advocacy Executive (Account Executive)
Lewer Agency 3.0
Overland Park, KS jobs
Who we are:
Since 1956, Lewer has served as an advocate for independent business owners who seek to protect what they've built and prepare for the future. In 1991, our student division was formed to protect people around the world.
Lewer offers a concierge approach to employee and student insurance by providing tailored benefit strategies designed to create healthier businesses, families, and individuals.
What you'll do at Lewer:
Roles and Responsibilities
As a Client Advocacy Executive, you serve as a strategic partner to schools and administrators, overseeing the full lifecycle of client relationships and driving long-term success. You take ownership of key accounts, ensuring not only smooth onboarding and implementation but also ongoing engagement, satisfaction, and retention. You deliver WOW! Service by proactively identifying client needs, presenting customized solutions, and guiding administrators and students through complex insurance-related decisions. You play a critical role in revenue growth by managing renewals, expanding existing relationships, and identifying opportunities for new business. Through regular client meetings, presentations, and strategic check-ins, you build trust, strengthen partnerships, and position the organization as a reliable advisor. In addition, you collaborate cross-functionally with internal teams to ensure operational excellence, resolve escalated issues, and continuously improve the client experience. Your impact is measured by client retention and the ability to cultivate strong, lasting relationships that contribute to the organization's profitability and reputation.
Your Key Areas of Impact
Client Satisfaction & Retention: You play a critical role in ensuring clients receive exceptional service and support that fosters long-term loyalty. By building strong relationships, understanding each client's unique needs, and delivering customized solutions, you create a consistent and positive experience that reinforces trust in the organization. Your ability to respond with professionalism, anticipate challenges, and provide proactive guidance directly influences retention rates, customer satisfaction scores, and referral growth. Through your commitment to service excellence, you strengthen client partnerships and contribute to the organization's reputation for reliability and care.
Business Development: You strengthen client relationships by collaborating with the sales team to identify actionable insights and opportunities. You help customize solutions to meet changing client needs and contribute to strategies that deepen partnerships. You actively participate in prospect meetings, networking events, and industry forums to reinforce brand presence and open doors for growth. By positioning the organization as a trusted partner, you create the foundation for successful sales outcomes and long-term market expansion.
Program Management: You support clients by coordinating implementation, onboarding, orientation meetings, and annual policy renewals. You maintain and update materials provided to schools including plan summaries, brochures, policies, and websites, ensuring accuracy and accessibility. You may also assist in managing social media messengers and scholarship contests, contributing to broader program engagement. Your attention to detail and organizational skills minimize delays, reduce errors, and optimize processes, resulting in smoother delivery and stronger outcomes for client-facing programs.
Risk Mitigation: You help clientsmanage and minimize their exposure to potential risks. By communicating clearly and accurately about coverage details you empower clients to make confident and informed decisions. You proactively identify potential issues, escalate them appropriately, and drive timely resolutions that safeguard client interests and prevent disruptions. Beyond issue management, you contribute to building a culture of risk awareness and prevention, strengthening both client trust and organizational reliability. The impact of your work is reflected in reduced claim rates, improved loss ratios, and overall risk reduction that supports long-term client stability and satisfaction.
Team: Your mentorship skills have a significant impact on associate engagement, retention, and overall productivity. The impact of your work in this area is reflected in improved team performance, reduced turnover rates, and enhanced overall business performance.
Cross-Functional Collaboration: Your collaborative approach in working with internal and external stakeholders is vital to the organization's success. Through effective communication, relationship-building, and teamwork, you foster a culture of collaboration that enables successful partnerships and supports cross-functional initiatives. In addition, you contribute to department program management and system-wide responsibilities such as participating in annual audits, ensuring operational integrity. By tracking and reporting on performance metrics you provide visibility into results and areas for improvement. Leveraging data-driven insights, you refine strategies, strengthen accountability, and ensure that collaborative efforts translate into measurable business impact aligned with the organization's broader objectives. You have a commitment to cross-training and serving as backup for your colleagues as needed, which drives smooth operations and superior service for all Lewer clients.
The Work Environment, Physical Demands, and Travel
Your work is conducted primarily at the Lewer Administrative Offices, with eligibility to work from home in accordance with company policy. You must be able to remain in a stationary position 75% of the time, and be able to occasionally move about inside the office to access filing cabinets, office machinery, etc. You will operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer 95% of the time. You will need to be able to lift to 20 lbs. Travel is required for this seat and is less than 15%.
Your qualifications:
Requirements
You've received your bachelor's degree from an accredited university in business, healthcare, education, or a related field, and you've spent 3-5 years in an account or project management role. You hold a life and health insurance license or will within 90 days of hire. You may be bilingual, which is a plus. You are proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. You are also proficient with Adobe and CRM systems, preferably AgencyBloc.
This Impact Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the Associate for this seat. Duties, responsibilities, and activities may change at any time with or without notice.
Associate must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable Associates with disabilities to perform the essential functions of their job, absent undue hardship.
More about us:
Our Core Values
You live the following “
Lewer Core Values
”
in your daily work:
I've Got This
- Always takes care of business; assumes responsibility, supports accountability, leads by example.
Kaizen
- Embodies constant improvement; always asks why and continuously improves our processes.
Results With Integrity
- Commits to strong moral and ethical principles in the pursuit of excellence.
Good Vibes
- Takes care of one another; works enthusiastically, treats others professionally and respectfully.
The Team
Lewer runs on the Entrepreneurial Operating System (EOS). That means as a member of this team, your manager is committed to:
Giving clear directions.
Providing the necessary tools.
Acting with the greater good in mind.
Delegating.
Understanding your role and how you can help the company.
Providing clear expectations.
Communicating effectively.
Running effective meetings.
Meeting one-on-one with you quarterly or more, if needed.
Rewarding and recognizing your performance.
It also means you are committed to the EOS life by doing what you love, with people you love. You make a huge difference, are compensated appropriately, and take time to pursue personal passions.
Your coworkers are a diverse group of professionals across all the business units of Lewer. They are highly skilled professionals who are passionate about their work and committed to achieving Lewer's goals. They are collaborative and eager to work together to identify opportunities for improvement and find solutions to complex business challenges.
Benefits
Some benefits Lewer offers its Associates include:
Employer-paid medical, dental & vision insurance
Employer-paid short-term disability, long-term disability and life insurance
$1,200 Employer HSA annual contribution
4% 401(k) match with 100% immediate vesting
Salary Description $65,000-$75,000
$65k-75k yearly 53d ago
Client Partner Consultant, DentaQuest
Sun Life 4.6
Kansas jobs
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.
The Opportunity:
The Client Partner is responsible for contract deliverables, including compliance reporting, financial reporting and service level performance reporting. The Client Partner is also responsible for ensuring effective coordination and communication of client requests to ensure client expectations are satisfied.
How you will contribute:
Responsible for on-going, effective communications and service to the current clients via on-site meetings, conference calls, and day-to-day interaction.
Provide support to DentaQuest leadership for administration of the client's program, and communicate information accurately and efficiently, to ensure that DQ is meeting and exceeding client expectations, and the terms of the RFP and contract.
Identify and communicate client expectations to DQ leadership and staff, and ensure expectations are delivered effectively. Resolve issues and strengthen relationships at various professional levels within the client's organization.
Responsible for coordination and serving as primary point of contact for client audits of DentaQuest programs to include coordination of documentation requests, meeting organization, and responding to auditor follow-up requests to DentaQuest.
Develop and maintain relationships with appropriate functional areas within DentaQuest to ensure effective contract performance.
Support innovative business practices and process improvement opportunities for current and prospective clients (e.g., P4Q, QARR, ER Diversion).
Monitor changes in regulations and fee schedules, and communicate same to ensure compliance with state and federal guidelines.
Perform functions that support timely and accurate reporting to clients.
Responsible for updating Office Reference Manuals, implementing corrective action plan response and effectively organizing client audits.
Develops and submits IODs based on CMS, market- or client-specific program requirements.
Manages process for obtaining program requirements, documentation, support and other special requests from clients.
Provides regular updates to senior management on internal and external issues affecting market performance.
Represent DentaQuest at health fairs, conferences and advisory meetings through the State.
Other duties as assigned.
What you will bring with you:
Required Qualifications:
Bachelor's Degree in Business, Healthcare Administration (or related field) or equivalent, relevant work experience.
Five years' experience working with external clients/customers; proven track record of providing superior service to internal and external customers.
Well-organized and superior organizational, written and oral communication skills, particularly presentation skills.
Knowledge of group benefits. Proven ability to provide consultative services to proactively meet customer needs, using management reports, offering training opportunities and recommending innovative solutions.
Ability to work independently and as part of a team.
Proficient with general computer software including Microsoft Excel, Word and Outlook.
Proven problem-solving skills.
Ability to make good judgment conclusions based on data available with minimal supervision.
Ability to prioritize and organize multiple tasks with tight deadlines.
Excellent customer service skills.
Up to 15% local travel required
PHYSICAL DEMANDS:
Ability to work in a traditional professional office setting/remote equivalent.
Ability to effectively operate computer equipment.
Work schedule may vary and is determined by project schedules.
Ability to travel as projects dictate
Ability to efficiently operate all job-related office equipment.
Ability to communicate via telephone and work in virtual teams
The office environment is active with high voice levels and interruptions that may challenge hearing and concentration.
Salary:
Salary Range: $63,000 - $94,500
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera
n.
Job Category:
Sales - Client Relationship Management
Posting End Date:
29/01/2026