Analyst international job description

*This position is based in our Los Gatos, CA office*

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause, and resume watching, all without commercials or commitments.

It's an amazing time to join Netflix as we continue shaping the future of global entertainment. As Netflix expands globally, we look for the best and brightest talent to scale with and contribute to our growth. That's where you come in.

The Opportunity

We are seeking an International Tax Analyst to join Netflix's US international tax reporting and compliance team. The ideal candidate will have a solid understanding of US international tax concepts, excellent analytical and organization skills, the ability to meet deadlines and prioritize tasks and a passion for data automation and simplification.

Responsibilities include, but are not limited to:Preparation of the US international tax calculations, including but not limited to GILTI, Subpart F, earnings and profits, FDII, BEAT and foreign tax credit.Prepare and/or review of US international tax related forms and disclosures (e.g., Form 8991, 8992, 8993, 5471, 8858, 8832, GRAs, etc.); Assist with the preparation of the quarterly and annual US international tax provision calculations;Prepare and review US withholding tax compliance related workpapers (e.g., Form 1042/1042-S/W8's);Point of contact for cross functional business partners on US withholding tax matters, including review of vendor contracts to assess US withholding tax implications, collect and validate W-8 documentation;Assist in documenting Netflix's internal procedure and policies on US withholding tax;Drive process improvement through collaboration with the Tax Transformation team to execute and implement high impact automation initiatives to scale with the business;Research, analyze and document complex US tax technical positions; and Support international tax controversy teams on IRS audits
Qualifications:You embrace and advocate the Netflix culture and our long-term view;4+ years of US international reporting experience, including public accounting and/or industry; CPA and/or Master degree in Taxation preferred;Experience with OneSource Income Tax (OIT) and OneSource Tax Provision (OTP) software;Self-starter with the ability to operate independently and deliver impactful solutions in a fast growing and dynamic environment; Strong data analytical skills with experience working with large data sets using various tools, including (but not limited to) GAS, Alteryx, and Tableau is a plus;Strong verbal and written communication skills with an ability to build relationships with cross-functional business partners.

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence.

Plivo's mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale.

Founded in 2011, Plivo has over 300 employees remotely across US and India. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures.

Plivo has been profitable for the past 7 years, an unusual milestone for companies of this scale. Plivo's success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which is estimated to grow to $16 billion by 2025.

Plivo is looking for a seasoned leader to manage a dynamic team, oversee support delivery, talent management, and customer satisfaction. This role is responsible for managing and developing some of the brightest technical talents to drive customer satisfaction and product support which is critical to Plivo's success.

As one of the innovative platforms on Cloud Telephony, the support teams at Plivo help the ever-increasing global customer base each year. We deliver technical support to our business customers on a variety of our services and products.

This role will be responsible for providing leadership and direction to the customer support department for APAC and EMEA regions. As part of this role, you will be responsible for establishing and overseeing the adoption of the support department's vision, goals and objectives in the APAC and EMEA shifts. You would also be determining key strategic direction and objectives of the customer support department. This role is also responsible for driving necessary changes for the improvement of operating and organizational efficiency of the customer support team.

Skill Required :Minimum 8+ years of strong people management experience managing diverse teams, headcount & staffing plans.Minimum 13+ years of solid support or technical service delivery experience to global customers. Business data analysis and good skills in tools such as MS Excel and Powerpoint. Extremely customer-focused.Project management skills.Deal with ambiguity and put a structure to it.

Role and responsibilities :Leadership and Strategy: Manage and lead the APAC and EMEA support teams with a focus on team performance.Work with Support managers to lead, schedule, and coordinate daily work, meetings, and projects relevant to the team and unit. Be on top of the Plivo products, offerings and day-to-day business operations. Continuous improvement of customer experience through the formulation or constant.improvement of the approaches and strategies applied by the team.Customer Management: In charge of managing both internal and external relationships on behalf of the customer support department.Focus on customer satisfaction, technical proficiency, timeliness of support delivery, and understanding customer needs around speed, quality, and value.Drive support excellence initiatives to enhance the customer's support experience.Prepare business continuity plan from support delivery perspective.Work with Support managers to ensure team members develop their professional skills.through active participation in relevant events, training, mentoring, and communities.Manage high-priority escalations with finesse. Take charge of the situation at your level and respond to escalated customer cases in a timely manner, ensuring appropriate resources are assigned; engage directly with customers, internal escalation/ engineering teams, upper management, and ensure robust status communication.
Perks and BenefitsEmpowerment to plan and execute.Medical and Life Insurance.Open culture and working with a young and dynamic team.Career advancement opportunities.Generous leave policy.

This is an exciting finance opportunity supporting our International Americas business. The successful candidate will be responsible for maintaining databases, collaboration with team members to verify proper financial controls are in place, working with our lead accountant to support annual audits and participating in special projects. This role will provide an opportunity for the right candidate to grow their knowledge of our International business and expand their accounting skillset.
Candidate should:

Process general ledger journal entries

Prepare account reconciliations and ensure compliance with company policy

Assist with preparation of reports requested by internal and external auditors

Possess good time management skills

Capability to work on multiple tasks simultaneously

Exhibit good communication skills

Be well organized and detail oriented

Work independently to compile information

Identify problems, communicate to leadership and execute corrective actions with the help of management

Participate in special projects and respond to ad hoc requests as needed

Hybrid work logistic; may have occasion to come in to Hartford

Pay Range

The typical pay range for this role is:

Minimum: 40,560

Maximum: 81,100

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

1-3 years of accounting and/or finance experience preferably in healthcare or financial services

1+ years of monthly close process experience

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

Financial Closing process experience

Skilled in Excel

Experience with Oracle and/or SAP (Analytics for Office/Fiori)

Ability to collaborate with other finance areas and to work cross-functionally

Education

Bachelor's degree or equivalent experience required

Accounting or Finance degree preferred

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.