Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results.
Explore different industries. Learn new skills. Connect with our diverse teams of professionals to gain insight into the career you envision. Your Career Starts with You.
Experience the Transformative Power of Withum Plus You - that's the Power in the Plus!
We are currently seeking a Service Technician to support our IT operations for two of our offices. They are located in Rochester and Batavia, NY. Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides second and third level hardware, software, and foundational networking support. Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and servicing in a mentoring role for all IT Team Members at the Generalist level.
Withum's brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, whose mission is to help our clients grow and thrive - to be in a position of strength. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities.
How You'll Spend Your Time:
Daily monitoring of the incident management system (ITSM) to ensure tickets are distributed and addressed in a timely manner
Timely acknowledging support requests
Documenting, tracking, and resolving issues within published service level agreements
Documenting and tracking hardware distribution via firm asset management software (ITAM)
Effectively communicating support efforts and resolutions
Providing 2
nd
and 3
rd
level hardware, software, and fundamental networking support
Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform
Acting as an onsite representative for technology initiatives
Assisting management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities
Working closely with members of the IT team to ensure successful completion of technology projects throughout the Firm
Seeking and creating opportunities of growth through automation, innovation and process improvement
Other responsibilities may be assigned as needed
Completing all required CPE learning hours and yearly goals effectively and timely
The Kinds of People We Want to Talk to Have Many of the Following:
Minimum 3 years working experience in related support service field
Strong working knowledge of accounting applications, such as CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy and SurePrep (desired)
Experience supporting end-users in a Microsoft environment
Strong working knowledge of but not limited to - Microsoft Products including Teams, Microsoft 365, OneDrive, SharePoint and Outlook
Associates degree in an IT related field or combination of education and technical training required
Windows 10/11, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification
Experience troubleshooting computer and mobile device hardware
Foundational knowledge in video conferencing and audio-visual hardware
Understanding of networking fundamentals
Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix
Self-motivated and dedicated to continual personal and professional improvement
Strong verbal and written communication skills are imperative for documentation and the translation of technical subjects to non-technical staff
Flexibility to adapt quickly to change within the Firm and within the accounting industry
Must be able to work extended hours when required
Ability to lift up to 50lbs
Experience working in a public accounting, or other professional services, firm a plus
Willingness to travel to remote offices as needed
The compensation for this position ranges from $60,000 - $70,000. In addition to the base compensation, Withum offers a competitive benefits package and bonus program (for eligible roles) based on individual and firm performance. Final offer amounts are based on multiple factors such as the specific role, hiring location, as well as the individual's skills, experience and qualifications. For additional information on our benefits, visit our website at careers/.
#LI-NN1
WithumSmith+Brown, PC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, (including pregnancy), genetic information, marital status, domestic partnership status, familial status, affectional or sexual orientation, gender identity, citizenship status, national origin, disability or handicap, veteran status, weight, height, or any other classification protected by federal, state, or local law.
$60k-70k yearly 2d ago
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Analyst/Associate, CLO Monitoring
Redding Ridge Asset Management
Analyst job in York, NY
Redding Ridge Asset Management LLC (“Redding Ridge”) was established and seeded by Apollo Global Management, Inc. (together with its subsidiaries, “Apollo”) in 2016. Redding Ridge has assets under management of approximately $44.2 billion as of October 31, 2025. Redding Ridge's primary business consists of acting as collateral manager for CLO transactions and related warehouse facilities in both the U.S. and Europe. Redding Ridge also provides structuring and ratings advisory services to issuers across various asset classes.
Primary Responsibilities
Partner closely with Apollo's Global Middle Office to ensure reconciliation processes are accurate, consistent, and aligned across global operations
Manage comprehensive review and approval of CLO trustee reports and effective date reports, prioritizing accuracy and timely delivery
Conduct quarterly performance attribution analysis and benchmark comparison
Track all defaulted assets and communicate to Portfolio Management team
Oversee all discount swaps and communicate each CLO's ability to participate to Portfolio Managers
Maintain a comprehensive database for all discount obligations
Manage trustee relationships, including leading monthly status calls, serving as the primary escalation point between internal operations teams and trustee senior management, and advising on trustee selection for new CLO issuances
Work with Investor Relations to help answer DDQ and direct investor questions
Provide quarterly updates to upper management reflecting quarterly distributions
Reconcile weekly PCV movements against trustee and internal trading activity
Assist with ad hoc projects and initiatives across the CLO Surveillance team
Qualifications & Experience
3-5 years of buy-side experience focused on leveraged loans and high yield; structured credit, fixed income, or similar relevant fields
Familiarity with Bloomberg databases; extraction and monitoring
Strong Excel and PowerPoint skills are required. Python and SQL experience a plus
Ability to work with and extrapolate large amounts of data
Team player with the ability to “wear multiple hats”
Excellent work ethic; ownership mentality with high attention to detail and accountability
Self-driven, able to learn quickly, with a strong attention to detail and problem-solving skills
Ability to prioritize and work in a fast-paced environment
Bachelor's degree required, Business, Economics, Finance, or related field
Pay Range
$150,000 - 175,000
The base salary range for this position is listed above and is dependent on individual candidate experience and skills. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including experience and expertise, and may vary from the amounts listed here.
Redding Ridge Asset Management and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law.
$150k-175k yearly Auto-Apply 6d ago
Data Analyst
Recruit Monitor
Analyst job in Rochester, NY
SQL Data Analyst
Endeavor Streaming, part of Endeavor, is building the worlds most advanced content distribution platform for Content Creators, Global Brands, TV Broadcasters and Sports Federations.
Role:
SQL / Data warehouse (Redshift) / AWS experience required for this.
Opportunity:
You will assist in the management and growth of a large-scale data solution enabling TV everywhere with a worldwide leader specializing in digital video broadcasting, distribution, and monetization. You will build and manage solutions and processes that will grow and solve critical business needs. You will learn and implement new business processes and automate them with today's and tomorrow's technologies. You will be exposed to many exciting projects that will broaden your industry experience and continuously enhance your skills with new challenges.
Responsibilities:
Analyze and interpret complex data, patterns and processes
Provide analysis, reports, dashboards, and insight of data supporting existing and new initiatives.
Work with a team to define and implement solutions allowing the visibility of data and insight for use at the business level
Manage, maintain, and report on the daily results of daily data jobs and processes both internally and externally
Provide Root Cause Analysis and related documentation and communications of data issues and the data solutions we provide.
Work with external clients and internal finance department on the delivery of data and reports.
Skills:
Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, Quantitively-oriented degree, or a related field
3+ years as a data analyst or similar role.
Must have a high degree of initiative and strong analytical skills
Must have advanced skills in report development, SQL queries, views, functions, and stored procedures.
Must have experience with relational databases, data lakes, data warehouses such as Redshift, and ETL/ELT data pipelines
Proficiency with SQL and relational database concepts
Must have experience working with AWS related technologies
Must have experience working with an off-the-shelf Business Intelligence Dashboard product.
Experience in meeting directly with business managers and their teams without direct support from their manager
$62k-89k yearly est. 60d+ ago
Healthcare Data Analyst
Easy Recruiter
Analyst job in Rochester, NY
The Healthcare Data Analyst is responsible for analytics, financial analysis and claims auditing. This candidate will reside within the Analytics and Reporting department and will work closely with other members of the Clinical, Medical and Network teams to design and analyze operational and claims data. This person will also present results to internal stakeholders, existing and future clients. Additionally, the ideal candidate will serve as a leader in defining and prioritizing the strategic and tactical tasks surrounding future data intelligence.
Essential Functions
Analyze business intelligence data to inform business and product decisions, blending historical results, available industry reports, purchased sources and public information as input to analyses
Identify areas for increased clinical focus and review/assess associated action plans
Maintain provider rate information and assess overall cost impact of proposed changes
Support claims audit processes and procedures to ensure the fidelity of claims processing
Conduct on-going refinement of the risk stratification surrounding claims processing
Design, develop, interpret and present key internal business operational metrics reporting, serving as an ongoing voice for improving and increasing data intelligence leading to operational improvements
Contribute to the identification and prioritization of improved reporting processes and procedures
Provide on-going analysis and recommendations for improvement of operations and clinical interventions
Provide direction in preparing and/or reviewing reports for publication.
Assist with planning tactical goals to achieve major improvements in data analytics capabilities over time
Adheres to our Mission Statement, Core Values, Code of Business Conduct and Compliance Program
Complies with all Federal and applicable State laws and policies regarding privacy, confidentiality and security of health information and other designated information
EDUCATION & EXPERIENCE
Required
Bachelor's Degree in Computer ScienceInformation Technology, MathematicsStatistics, Business or other relevant field
At least three years of experience analyzing healthcare data. Preferably from a payer setting
Understanding business impact is critical to improving our internal processes and seeking to maximize the ROI
Prior experience producing reporting and providing analysis to organizational leadership
Ability to work in a fast-paced, collaborative team environment
Self-starter and may mentor/train other department members
Strong communications skills
Ability to work well both independently and as part of a multi-functional team, including technical, financial, administrative and clinical associates
Strong knowledge of analytic, technical and reporting tools. Tableau and SQL experience preferred
Advanced proficiency with Microsoft Word, Excel and PowerPoint production.
$62k-89k yearly est. 60d+ ago
Data Analyst
Syntec Optics 3.3
Analyst job in Rochester, NY
The primary responsibility of the Data Analyst is to collaborate with leadership to identify opportunities for improvement through interpretation of various information across the facility. They will be responsible for keeping the vitals of the business up to date and presentable. Their goal will be to continuously identify areas lacking in strong metric reporting and coordinate with team leaders to customize dashboards and data flows. These initiatives include developing and implementing additional technologies such as tablets, software, and data processes. They will work closely with leaders across the business to quickly identify opportunities
Essential Duties and Responsibilities:
• Create and maintain various informational graphics to convey metrics accurately and quickly to department leaders
• Pull data from facility software and parse crucial operational insights such as scrap percent, utilization, overages, as well as KPIs dictated by business leaders
• Maintain KPIs and ensure data is up to date and relevant for current business direction
• Remove dated, corrupted, or otherwise unusable data from databases
• Assist with data acquisition and develop additional processes to capture manufacturing data accurately and consistently
• Develop departments with Industry 4.0 ideologies and standard practices
• Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that will help the organization navigate
• Assign numerical value to essential business functions so that performance can be assessed and trended over periods of time
• Prepare reports for leadership stating patterns, trends, and predictions using relevant data
• Develop automated tools to assist with data acquisition, data queries, and data shaping
• Assist with training on new processes and procedures for data acquisition
• Continuously analyze and identify room for improvement on all databases including ERP and QMS related software
• Support initiatives for data integrity and normalization
• Assess software and hardware needs to assist with strategic decisions on new and existing systems
• Troubleshoot database environments and reports to ensure informational integrity and accuracy
Education, Skills, and Experience:
• AS/BA in Computer/Data Science
• 3 to 5 years' experience
• Preferred experience with any of the following: SQL/ R/ MATLAB/ Python
• Preferred experience with BI software such as Tableau/ Power BI
• Proficient with Microsoft 365
$64k-89k yearly est. Auto-Apply 47d ago
Data Analyst I
Thus Far of Intensive Review
Analyst job in Rochester, NY
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
90 Crittenden Blvd, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500055 SMH Hematology/Oncology
Work Shift:
UR - Day (United States of America)
Range:
UR URG 106
Compensation Range:
$44,419.00 - $62,186.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Supports the development of methods for data collection, analysis, and reporting for a department or school. Analyzes and interprets data using statistical techniques. Assists with the creation of presentations and reports based on findings, which includes collating, modeling, interpreting and analyzing data. Collects data requirements, analyzes and determines technical issues, and design ad-hoc reports. Collects, analyzes and documents business requirements and supports translation into function and system requirement specifications.
JOB DUTIES AND RESPONSIBILITIES:
- Assists with tracking and compiling of comprehensive business metric data for evaluating effectiveness of programs, processes, or practices. Protects and ensures confidentiality of data per applicable policies and procedures (i.e. HIPPA etc.). Assists with building business solutions based on data.
- Collects requirements and designs reports to meet data analysis needs. Assists in the preparation of detailed documentation and/or reporting, in the case of external audit. Supports audit process and assists with compilation of required documentation.
- Updates and maintains the integrity of assigned databased on an ongoing basis.
- Consults with user groups to assess data preparation and data management needs, program design, and general user interface testing. Supports the evaluation of new technology and resources, and the impact of those new technologies, for improving data outcomes.
- Assists in the development of standard operating procedures, process maps, code manuals and project plans for all major reporting projects, as needed.
QUALIFICATIONS:
Bachelor's Degree in statistical analysis, data base management, or related discipline required.
1 year of experience with data analysis or customer resource management systems required or equivalent combination of education and experience.
Strong attention to detail and strong organizational, data analysis and problem-solving skills required.
Familiarity with statistics and statistical analysis, advanced knowledge of Microsoft Excel, ability to visually portray data preferred.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
$44.4k-62.2k yearly Auto-Apply 59d ago
Product Assurance Analyst
Job Listingsitt Inc.
Analyst job in Seneca Falls, NY
About ITT:
ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.
Position Summary
ITT Goulds Pumps is looking for a Product Assurance Analyst to join their team in Seneca Falls, NY. The Product Assurance Analyst is responsible for performing QA and/or customer pump inspections. It also involves interaction and support with the Union personnel building the units. This person will assist in resolving problems incurred and issuing supporting paperwork for resolution.
Essential Responsibilities
QA Final Inspection of Assembled pump units-to factory order requirements
Log inspection results into Excel and SharePoint databases that will be used by the Quality Engineers to implement Correction Actions
Verify proper documentation has been acquired from vendors to be submitted per customer requirements
Work with Scheduler for the selection of rough and finished parts to meet QA requirements-stock selects from rough stock
Dimensionally measure finish stock parts when an out of tolerance condition arises on assembly to alleviate future occurrences
Work with shop personnel and foreman to correct discrepancies on inspection jobs in a timely fashion
Assist shop personnel by obtaining component drawings when discrepancies occur during the build process
Working relationship with Software QA Auditor to supply missing required QA documentation to satisfy QA requirements
Personable and knowledgeable to assist and answer questions with outside customers/inspectors
Supply pertinent information with supporting photos to QA Engr. for issuance of discrepancies to vendors
Perform Visual Weld inspections
Perform any special studies or projects as assigned by supervisor
Other duties as assigned
Position Requirements
Education : 2 year technical degree or High School Diploma with equivalent experience
Experience:
1-3 years of Quality Inspection experience is required.
Experience working in a machine shop and/or assembly build environment is preferred.
Skills/Knowledges:
Problem Solving Skills
Good Interpersonal skills
Team Player
Good Communications Skills
Customer focused
PC Skills: AS400, Excel, Word
VT Level II certified is preferred
#IP1
#LI-MC1
Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual Salary Range is $70,800 to $105,400 Plus Benefits and Incentive Plans Not ready to apply? Connect with us for general consideration.
$70.8k-105.4k yearly Auto-Apply 2d ago
Human Services Change Management Analyst/ Change Management Analyst
Ask It Consulting
Analyst job in Rochester, NY
Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.
Job Description
Job Profile- Human Services Change Management Analyst/ Change Management Analyst
Duration-24 Months
Location- Rochester, NY
Candidates should have at least 60 months experience, and at least one of the following should apply
7. Experience working on researching and performing information gathering activities for the implementation of an automated human service system;
8. Experience identifying and documenting the scope of business process changes or enhancements required by procedural changes or by changes to federal, State or local laws and statutes.
9. Experience in change management planning and implementing change, including experience in self assessments and developing implementation action plans.
10. Experience working directly in a Child Welfare setting in New York State, local district, or voluntary agency in New York State or another state.
11. Experience facilitating small groups or teams and exhibiting leadership qualities to arrive at sound business solutions to improve current business practices.
12. Bachelor Degree
Additional Information
If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com
$71k-99k yearly est. 60d+ ago
AWM Program Analyst- USPB
JPMC
Analyst job in Rochester, NY
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Program Banker Analyst in the U.S. Private Bank, you will work on an integrated team with our bankers, global investment specialists, capital advisors, and trust and estate experts to bring in new clients and to serve existing clients. As a top performing Analyst, you will have the opportunity to continue onto the next phase at the firm as an Associate at the end of the program. Promotional opportunities within J.P. Morgan are based on our business needs and the Analyst's performance. The two-year Analyst Program provides exposure to our multiple business areas within the Private Bank including but not limited to credit and lending, multi-asset class investments, wealth advisory and estate planning.
Job Responsibilities
Help devise customized financial strategies for existing and prospective clients
Prepare pitch books and meeting materials
Collaborate with integrated team members to analyze balance sheets and understand a clients' investment objectives to produce customized recommendations that consider appropriate risk/return objectives
Become an expert in a range of proprietary models to provide recommendations on tailored solutions
Conduct research and analysis; assist with product development and prospecting efforts
Research client inquiries and manage follow up communication and materials
Work directly with clients as you continue to progress in your role
Required Qualifications, Capabilities, and Skills
Bachelor's degree with a minimum overall GPA of 3.2
No more than two years of work experience following completion of undergraduate program
Demonstrated aptitude for sales and client relationship management
Preferred Qualifications, Capabilities, and Skills
Superior multi-tasking and organizational skills
Excellent communication skills and poise giving presentations
Genuine interest in financial markets and macro-level economic trends
Ability to leverage both quantitative and qualitative resources to understand complex financial situations and present solutions
$72k-107k yearly est. Auto-Apply 60d+ ago
Corporate Commissions Analyst
6063 Sandbox
Analyst job in Rochester, NY
Provide support and analysis in order to ensure accurate and timely distribution of sales commission and bonuses, corporate sponsored sales programs, reporting, and recognition and rewards for the sales organization.
Responsibilities
Prepares monthly sales and commission data to ensure accurate payment of commissions for all sales personnel and divisions in accordance with the associated compensation plans.
Builds compensation plans within Oracle Incentive Compensation (OIC) application.
Builds reports within Oracle Analytics (OBIEE) module to support reporting needs for the Sales organization.
Ensures that all assigned internal analysis and monthly close processes for the Core and MMS Commission Cycle are completed on time and within quality control guidelines.
Performs monitoring controls to ensure the accuracy of data within OIC, working with Corporate Commissions Coordinators to make necessary corrections in a timely manner throughout the monthly commission cycle.
Establishes and documents standard operating procedures to support daily usage and maintenance of OIC and associated commission systems.
Assists the Corporate Commission Managers in developing new system enhancement projects as well as design and analyze current system enhancements while assisting in the development of new procedures and processes in order to meet changing compensation plan requirements or improve the overall efficiency of the commissions process.
Works with Corporate Support to appropriately identify system related issues and developing resolutions to rectify potential and existing problems.
Responds in a timely and accurate manner to all levels of sales management, including senior management and their assistants, to address all issues concerning the Core/MMS sales division.
$55k-80k yearly est. 60d+ ago
Capture Analyst
Maximus 4.3
Analyst job in Rochester, NY
Description & Requirements Maximus is thrilled to announce an exciting opportunity for a Capture Analyst to join our Capture Team and play a key role in driving growth within the state and local government health and human services market. In this role, you'll research customer budgets and program requirements, analyze data, assess competitors, and collaborate with solution and proposal teams to develop winning strategies. This position offers an excellent opportunity to build expertise in business development while contributing to initiatives that improve lives and strengthen communities nationwide.
This is a regular, full-time remote position.
Why Maximus?
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Support all planning and capture activities for opportunities prior to RFP release.
- Research customer budgets, program requirements, and relevant legislation.
- Perform detailed competitor assessments.
- Identify and evaluate scope of work and technology requirements .
- Support proposal response activities as directed by the capture manager and proposal manager.
- Research and answer questions from the writing team, solution teams, and pricing lead.
- Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects.
- Work with subject matter experts to document business processes and customer journeys.
- Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions.
- Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams.
- Assist the capture manager, operations and sales leads in conveying key information to the writing and solution teams in order for them to develop a winning proposal.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years relevant professional experience.
- Equivalent combination of education and experience considered in lieu of education.
- Combination of education and experience considered in lieu of degree; may have additional training or education in area of specialization
- Experience applying AI tools or techniques to support market research, data analysis, or proposal development is preferred
- Familiarity with CRM platforms, especially Salesforce, for tracking opportunity pipelines, customer engagement, and capture activities is preferred
- Experience integrating CRM data into capture planning and workflows
- Working knowledge of APMP best practices, including opportunity qualification, win strategy development, and proposal lifecycle management is preferred
- APMP certification (Foundation or Practitioner level) is preferred
- Ability to leverage automation and AI-enhanced tools to streamline capture documentation, competitor analysis, and customer journey mapping is preferred
- Proficiency in data visualization tools such as Power BI, with the ability to transform complex datasets into actionable insights for capture and proposal teams is preferred
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
60,000.00
Maximum Salary
$
90,000.00
$60k-95k yearly est. Easy Apply 9d ago
Health Care Economics Analyst
MVP Health Care 4.5
Analyst job in Rochester, NY
**Join Us in Shaping the Future of Health Care** At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work For in the NY Capital District** , one of **the Best Companies to Work For in New York** , and an **Inclusive Workplace** .
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
**Qualifications you'll bring:**
+ Bachelor's degree of applicable study with minimum of 3 years of experience in Health Care Analytics role or Advanced degree in math or statistics, and at least 1 year of experience working with Health Care data
+ Working knowledge of Provider Billing/Reimbursement methodologies
+ Foundational knowledge of MVP's markets and products and awareness of competitive landscape
+ Working knowledge of MVP Data assets including claim, pharmacy, member and provider data
+ Proficiency in SQL and Microsoft suite of products including Power Platform
+ Curiosity to foster innovation and pave the way for growth
+ Humility to play as a team
+ Commitment to being the difference for our customers in every interaction
**Your key responsibilities:**
+ Collaboration with team leader, peers and key stakeholders across the organization
+ Research and query multiple data sources, manipulate large sets of data using appropriate tool
+ Identify and implement the most efficient solution for the business problem with forward thinking mindset to leverage automation and efficiency
+ Leverage AI, Machine Learning or Statistical software where appropriate to advance analytics
+ Validation of data, data models and reporting for accuracy and soundness
+ Actively seek to draw inferences from the data to drive actionable insights/strategic discussions
+ Actively seek to understand the why and how to add value to business request vs. just doing the request
+ Actively challenge the status quo and find a better way
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
Location: remote within New York State
\#CS
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$69,383.00-$92,279.00
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** .
$69.4k-92.3k yearly 19d ago
System Analyst - Rochester NY
Northland Controls 3.5
Analyst job in Pittsford, NY
Northland Controls is seeking a well-qualified System Analyst, located in Rochester, NY. Secondary location considerations for Reston, VA or Austin, TX.
The System Analyst will be responsible for delivering outstanding service desk support to the assigned region, ensuring the smooth operation of physical security systems and associated technology. This role acts as the primary point of contact for service tickets and technical issues, coordinating responses and managing ticket resolution in line with Northland's service standards.
What type of candidate Northland is looking for:
We strive to find the right kind of people, who respect the Northland way; they will emphasize taking on challenges, working hard, learning fast, and maintaining embracing accountability, all while having fun! Our culture and team are our strongest assets. We want to employ happy people, who bring a positive and energetic attitude to not only their work and the work environment.
What you will love about this job.
You will be working for an amazing company in a challenging environment that employs the most exceptional type of people.
Qualifications
- Self-motivated, with the ability to work independently and manage multiple priorities.
- Minimum of 5 years' experience in a service desk or support role within the security industry.
- Experience supporting regional access control and CCTV systems.
- Strong background in troubleshooting and supporting security technologies including biometrics, key management, and alarm centers.
- Familiarity with Windows operating systems and Microsoft Office Suite.
- Basic understanding of IT networks, LAN/WAN, and cloud-based systems is highly desirable.
- Strong interpersonal and communication skills with the ability to engage at all levels.
Essential Duties and Responsibilities
- Manage and triage service tickets from receipt through to resolution.
- Coordinate service queue management and ticket assignment.
- Provide first-line solutions where possible, escalating unresolved issues as required.
- Coordinate and support engineering visits and remote sign-off processes.
- Maintain and update as-built documentation and technical configurations.
- Manage spares stock and oversee ticket invoice reconciliation.
- Assist in the development and documentation of processes and procedures.
- Provide regular statistical reporting and support ad hoc data requests.
Skills
- Strong written and verbal communication skills.
- Excellent problem-solving and organizational abilities.
- Ability to work independently and collaboratively within a team environment.
- Proficiency in Microsoft Office Suite.
Preferred Education & Experience
- Certifications in access control or CCTV systems (e.g., Lenel OnGuard, Milestone) are preferred.
- Experience as an installer or service engineer is desirable.
- Professional security certifications (e.g., ASIS, CPP) are desirable but not required.
Travel
Travel may be required for certifications and occasional support visits.
Work Authorization
Must be authorized to work in the US or applicable region.
What Northland Does
Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China and India. We specialize in design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security systems which include 6 out of 10 of the largest hi-tech companies in Silicon Valley.
We are responsible for single card reader installations in some of the most remote parts of the world, all the way through to the design, deployment and management of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers.
With 250 highly trained professionals, all program management, project management, system design, system programming, testing and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right standard, every time, anywhere in the world. In addition, Northland is supported by a network of over 100 in-country local service partners (LSPs) across the world who partner with Northland to deliver unparalleled world class services to our enterprise customers.
We are trusted to get the job done no matter what. Through word-of-mouth our elite list of customers has rewarded us with phenomenal growth from $1M to $70M in 10 years'. To achieve this, we are always interested in the very best people who share our core values and beliefs and will “do whatever it takes” to enable our customers to realize their goals. We will take on difficult challenges regardless of where they may lead us, and we will always take the most honorable route to get there.
Northland Values
Be Honorable
Our People
Take on Challenges
Do Whatever it Takes
Have Fun
Northland Controls is an equal employment opportunity employer, discrimination is prohibited.
$85k-105k yearly est. 10d ago
IT Security Analyst
Wellington Steele and Associates
Analyst job in Rochester, NY
An IT Security Analyst is a vital part of an organization's mission to protect its information assets.
Salary range (depending on experience): $70k-$140k
The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements.
As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes.
The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes.
Strong communications skills and a high level of values are essential for this role.
DUTIES AND RESPONSIBILITIES:
Monitors organization's networks for security breaches and investigates a violation when one occurs.
Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information.
Prepares reports that document security breaches and the extent of the damage caused by the breaches.
Researches the latest information technology (IT) security trends.
Helps plan and carries out an organization's way of handling security.
Develops security standards and best practices for their organization.
Recommends security enhancements to management or senior IT staff.
Defines, implements and maintains corporate security policies.
Conducts internal and external security audits.
Protects digital files and information systems against unauthorized access, modification or destruction.
Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available.
Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals.
Follows established departmental policies, procedures, and technical standards.
Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate
Is responsible for attending all annual mandatory educational programs as required by position.
EDUCATION:
Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred.
EXPERIENCE:
Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role.
Experience with SIEM, IDPS, DLP is strongly desired.
$70k-140k yearly Auto-Apply 60d+ ago
Application Support Analyst
Banyan Software
Analyst job in Rochester, NY
Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.
Alpine Software: Banyan's Portfolio Company
Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking.
The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance.
This is a full-time, in-office position (9:00 AM - 5:00 PM EST) at the company's Rochester headquarters.
Role & Responsibilities:
Client Support & Troubleshooting
Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules.
Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk).
Provide hands-on troubleshooting including:
RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.)
CAD integration behavior
User permissions and configuration
Data imports/exports and validation
Client-side and server-side setup, including basic SQL checks
Clearly document issue details, root cause, and resolution steps.
Client Coaching & Best Practices
Educate clients on system features, workflows, and recommended usage patterns.
Help customers get the most value from the company's solutions through process coaching and configuration guidance.
Maintain a strong customer-first mindset and set clear expectations throughout each support engagement.
Internal Collaboration
Work closely with QA, Product, and Engineering teams by:
Filing clear and reproducible bug reports
Identifying recurring issues and recommending improvements
Participating in release validation and regression testing as needed
Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks.
Continuous Learning & Process Improvement
Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem.
Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience.
Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds.
Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction.
Required Experience:
2+ years of client-facing software support experience, preferably in a technical or enterprise application environment.
Prior experience troubleshooting multi-module or workflow-based software systems.
Excellent troubleshooting and analytical skills.
Strong written and verbal communication skills.
Ability to understand complex workflows and translate them into user-friendly guidance.
High attention to detail and accuracy in documentation.
Ability to multi-task while maintaining productivity in a fast-paced environment.
Professional, calm, and empathetic client communication style.
Ability to escalate appropriately based on urgency or risk.
Strong ownership mindset with a commitment to delivering an outstanding support experience.
Preferred Skills:
Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS.
Experience using a ticket system (preferably Zendesk).
Comfort with SQL queries (reading logs, running basic selects).
Experience with software installation, configuration, or upgrade processes.
Familiarity with public-safety workflows or fire-service operations.
Benefits & perks:
Competitive salary + performance bonus
Health, dental, vision, and 401(k) with match
On-site role with occasional work-from-home flexibility
PTO, company holidays, volunteer time off
Annual professional-development budget
The expected base salary for this position is: USD $55,000- $60,000. Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
Remember, employers will never request payment or banking information during the hiring process.
If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it.
Your safety and security are important to us. Thank you for staying vigilant.
$55k-60k yearly Auto-Apply 57d ago
Revenue Operations Analyst - PT
Greenlight Networks
Analyst job in Rochester, NY
Greenlight Networks is seeking a part-time Revenue Operations Analyst to assist our team! This role involves multiple facets of performance tracking and reporting, and close collaboration across the marketing, sales and customer experience teams. The candidate should have a foundation in using data to evaluate and optimize sales/marketing efforts to generate revenue.
This role requires hands-on experience with Excel and other data analysis technologies. The candidate should possess natural curiosity, be able to work on multiple projects simultaneously in a fast-paced environment and meet deadlines while maintaining a focus on quality work.
Key Responsibilities:
* Data Collection & Cleaning: Assist in the gathering and cleansing/scrubbing of data from multiple sources (CRM, Billing, etc).
* Analysis: On-going evaluation of data to identify trends that may highlight opportunities and/or issues.
* Reporting & Visualization: Create dashboards, reports, and presentations to communicate findings to stakeholders.
* Strategy Support: Assist marketing teams with data-driven decisions, A/B testing, and optimization.
Education & Experience:
* Working toward or have a Bachelor's degree in Marketing, Business, or a related field.
* Strong analytical skills with large data sets and quantitative analysis.
* Comfortable in a fast-paced environment and able to pivot quickly, adjust to new priorities, and remain calm under pressure.
* Genuine curiosity and willingness to learn new technology.
Compensation:
Our job titles may span more than one career level. The hourly pay range for this position is $21.00/hr - 24.00/hr. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at ************************************
$21 hourly 6d ago
Manufacturing Finance Analyst
Cirona Labs
Analyst job in Rochester, NY
Job Description
Manufacturing Finance Analyst
Reports To: Controller Role Type: Hybrid Work Arrangement: Hybrid Work Location: Candidates must be able to work on-site at the company's headquarters located in Rochester, NY most days. Must be authorized to work in the United States and able to provide proof of work eligibility. Salary Range: $85,000 - $100,000 (base salary)
Position Summary:
The Manufacturing Finance Analyst plays a key role in supporting the month-end close process while delivering detailed financial and cost analysis for manufacturing operations. This position serves as a critical link between accounting accuracy and financial insight, working closely with Operations and Finance leadership. Over time, the role is expected to evolve into a more analysis-focused position, contributing to strategic decision-making and operational efficiency initiatives.
Key Responsibilities:
Accounting & Month-End Close
Manage month-end close activities related to manufacturing operations, inventory, and cost of goods sold (COGS).
Prepare, review, and post journal entries, accruals, and related accounting adjustments.
Perform balance sheet reconciliations, including inventory, work-in-process (WIP), reserves, and accruals.
Support internal controls, audits, and compliance related to cost accounting and inventory processes.
Manufacturing & Cost Analysis:
Analyze manufacturing COGS and key cost drivers, including materials, labor, and overhead.
Conduct per-unit cost and margin analysis by product, SKU, or customer.
Investigate, document, and explain cost, usage, and production variances.
Partner with Operations to assess production efficiency, yield, and process improvement opportunities.
Planning & Financial Analysis:
Support the annual budgeting process and rolling forecasts.
Perform variance analysis against budget, forecast, and prior-period results.
Prepare financial reports, dashboards, and ad hoc analyses for management and leadership.
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field.
4-7 years of experience in manufacturing accounting, cost accounting, or operations finance.
Strong understanding of inventory management, standard costing, and COGS.
Advanced proficiency in Microsoft Excel; ERP system experience required.
CPA or CMA certification preferred but not required.
Key Competencies:
Strong analytical and problem-solving skills
High attention to detail and accuracy
Ability to translate financial data into actionable insights
Effective communication and cross-functional collaboration skills
Ability to manage multiple deadlines in a fast-paced manufacturing environment
Cirona Labs is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA).
$85k-100k yearly 25d ago
IT Service Analyst II
Withum
Analyst job in Batavia, NY
Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results.
Explore different industries. Learn new skills. Connect with our diverse teams of professionals to gain insight into the career you envision. Your Career Starts with You.
Experience the Transformative Power of Withum Plus You - that's the Power in the Plus!
We are currently seeking a Service Technician to support our IT operations for two of our offices. They are located in Rochester and Batavia, NY. Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides second and third level hardware, software, and foundational networking support. Supported by IT team members and management in other Withum offices, this individual is accountable for providing outstanding customer service, technical support to staff throughout the Firm and servicing in a mentoring role for all IT Team Members at the Generalist level.
Withum's brand is a reflection of our people, our culture and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, whose mission is to help our clients grow and thrive - to be in a position of strength. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities.
How You'll Spend Your Time:
Daily monitoring of the incident management system (ITSM) to ensure tickets are distributed and addressed in a timely manner
Timely acknowledging support requests
Documenting, tracking, and resolving issues within published service level agreements
Documenting and tracking hardware distribution via firm asset management software (ITAM)
Effectively communicating support efforts and resolutions
Providing 2
nd
and 3
rd
level hardware, software, and fundamental networking support
Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform
Acting as an onsite representative for technology initiatives
Assisting management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities
Working closely with members of the IT team to ensure successful completion of technology projects throughout the Firm
Seeking and creating opportunities of growth through automation, innovation and process improvement
Other responsibilities may be assigned as needed
Completing all required CPE learning hours and yearly goals effectively and timely
The Kinds of People We Want to Talk to Have Many of the Following:
Minimum 3 years working experience in related support service field
Strong working knowledge of accounting applications, such as CCH Engagement, Thomson GoSystem Tax, XCM, TaxCaddy and SurePrep (desired)
Experience supporting end-users in a Microsoft environment
Strong working knowledge of but not limited to - Microsoft Products including Teams, Microsoft 365, OneDrive, SharePoint and Outlook
Associates degree in an IT related field or combination of education and technical training required
Windows 10/11, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification
Experience troubleshooting computer and mobile device hardware
Foundational knowledge in video conferencing and audio-visual hardware
Understanding of networking fundamentals
Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix
Self-motivated and dedicated to continual personal and professional improvement
Strong verbal and written communication skills are imperative for documentation and the translation of technical subjects to non-technical staff
Flexibility to adapt quickly to change within the Firm and within the accounting industry
Must be able to work extended hours when required
Ability to lift up to 50lbs
Experience working in a public accounting, or other professional services, firm a plus
Willingness to travel to remote offices as needed
The compensation for this position ranges from $60,000 - $70,000. In addition to the base compensation, Withum offers a competitive benefits package and bonus program (for eligible roles) based on individual and firm performance. Final offer amounts are based on multiple factors such as the specific role, hiring location, as well as the individual's skills, experience and qualifications. For additional information on our benefits, visit our website at careers/.
#LI-NN1
WithumSmith+Brown, PC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, (including pregnancy), genetic information, marital status, domestic partnership status, familial status, affectional or sexual orientation, gender identity, citizenship status, national origin, disability or handicap, veteran status, weight, height, or any other classification protected by federal, state, or local law.
$60k-70k yearly 2d ago
Analyst/Associate, CLO Portfolio
Redding Ridge Asset Management
Analyst job in York, NY
Redding Ridge Asset Management LLC (“Redding Ridge”) was established and seeded by Apollo Global Management, Inc. (together with its subsidiaries, “Apollo”) in 2016. Redding Ridge has assets under management of approximately $44.2 billion as of October 31, 2025. Redding Ridge's primary business consists of acting as collateral manager for CLO transactions and related warehouse facilities in both the U.S. and Europe. Redding Ridge also provides structuring and ratings advisory services to issuers across various asset classes.
The Role
RRAM is seeking an Associate to join its U.S. CLO Surveillance team to focus on the monitoring, analytics, optimization, and management of investments across the portfolio. This role will interface with multiple aspects of the business and gain exposure to primary market tracking and investing, secondary market trading, bespoke transactions, and fund-level monitoring/reporting. The successful candidate will be a key partner to RRAM's PMs, Structuring team, Investor Relations team, and Apollo's Trading and Operations teams.
Primary Responsibilities
Portfolio Monitoring
Manage and distribute daily PM dashboards, ensuring accuracy, reconciliation, and timely delivery to PMs; proactively identify and resolve discrepancies and provide suggestions to PMs based on issues found with the daily snapshot
Conduct daily portfolio monitoring and hypothetical testing; recommend trading strategies to ensure funds and accounts stay within their guideline; understand the impact that trades, repricing, extensions, and rating changes have on the tests
Communicate with PMs and the trade desk to continually update all new and reset portfolio builder models
ESG
Partner with Apollo's ESG team and Credit Analysts to ensure that ESG scorecards are in place for all new names
Trade Booking
Calculate order allocations, communicate allocations to the trade desk, and input orders into the order management system
Ensure all trades are accurately booked and reflected in internal systems, working with the Traders to resolve any booking issues
Ad Hoc Projects/Requests
Own ad-hoc data and information requests for PMs, including formulating responses to investor inquiries and internal reporting needs
Maintain relevant data to support Investor Relations and other ad hoc RRAM-level requests
Qualifications & Experience
3-5 years of buyside experience focused on leveraged loans and high yield; structured credit, fixed income, or similar relevant fields
Knowledge of the CLO market, including documentation, modelling, and deal analysis (preferred)
Familiarity with Bloomberg databases; extraction and monitoring
Strong Excel and PowerPoint skills are required. Python and SQL experience is a plus
Ability to work with and extrapolate large amounts of data
Team player with the ability to “wear multiple hats”
Excellent work ethic; ownership mentality with high attention to detail and accountability
Self-driven, able to learn quickly, with a strong attention to detail and problem-solving skills
Ability to prioritize and work in a fast-paced environment
Bachelor's degree required, Business, Economics, Finance, or related field
Pay Range
$150,000 - $175,000
The base salary range for this position is listed above and is dependent on individual candidate experience and skills. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including experience and expertise, and may vary from the amounts listed here.
Redding Ridge Asset Management and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law.
$150k-175k yearly Auto-Apply 6d ago
Revenue Operations Analyst
Greenlight Networks
Analyst job in Rochester, NY
Greenlight Networks is seeking a part-time Revenue Operations Analyst to assist our team! This role involves multiple facets of performance tracking and reporting, and close collaboration across the marketing, sales and customer experience teams. The candidate should have a foundation in using data to evaluate and optimize sales/marketing efforts to generate revenue.
This role requires hands-on experience with Excel and other data analysis technologies. The candidate should possess natural curiosity, be able to work on multiple projects simultaneously in a fast-paced environment and meet deadlines while maintaining a focus on quality work.
Key Responsibilities:
Data Collection & Cleaning: Assist in the gathering and cleansing/scrubbing of data from multiple sources (CRM, Billing, etc).
Analysis: On-going evaluation of data to identify trends that may highlight opportunities and/or issues.
Reporting & Visualization: Create dashboards, reports, and presentations to communicate findings to stakeholders.
Strategy Support: Assist marketing teams with data-driven decisions, A/B testing, and optimization.
Education & Experience:
Working toward or have a Bachelor's degree in Marketing, Business, or a related field.
Strong analytical skills with large data sets and quantitative analysis.
Comfortable in a fast-paced environment and able to pivot quickly, adjust to new priorities, and remain calm under pressure.
Genuine curiosity and willingness to learn new technology.
Compensation:
Our job titles may span more than one career level. The hourly pay range for this position is $21.00/hr - 24.00/hr. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at ************************************
The average analyst in Irondequoit, NY earns between $57,000 and $107,000 annually. This compares to the national average analyst range of $53,000 to $99,000.
Average analyst salary in Irondequoit, NY
$79,000
What are the biggest employers of Analysts in Irondequoit, NY?
The biggest employers of Analysts in Irondequoit, NY are: