Salesforce Support Analyst / Contract / Hybrid / Plano, TX
Remote job
Our client, a leader in financial technology, is hiring for a contract Business Systems Analyst II. This is a hybrid position with 3 days onsite per week in Plano, TX.
50% of the role is focused on supporting Salesforce Reporting, Dashboards, and Analyst Case Queues. 50% of the role is analyzing Salesforce/Operations trends, determining the pain points for reporting/queues to optimize processes.
Required Skills:
Strong experience with Salesforce Lightning and generating Salesforce reporting
Experience using Omni Supervisor for monitoring queue's, skillsets
Exceptional attention to detail to ensure data integrity and accuracy in all tasks
A strong sense of urgency to address time-sensitive issues and adapt to a fast-paced environment
Strong analytical and organizational skills with the ability to identify trends, solve problems, and make data-driven decisions
Effective communication skills to interact with cross-functional teams and convey information clearly.
Proficiency in WFM tools, spreadsheets, and ticketing systems (prior experience is a plus).
Responsibilities:
Reporting: Generate, review, and distribute reports related to staffing, scheduling, performance, and other WFM metrics.
Ticketing: Manage and resolve workforce-related tickets in a timely and organized manner to ensure seamless communication and issue resolution.
Real-Time Monitoring: Actively monitor staffing levels, queues, and performance metrics in real time to identify variances and make quick adjustments as needed.
Data Entry: Accurately input and maintain workforce-related data in relevant systems to ensure organizational metrics and scheduling are up to date.
Reskilling: Collaborate with team leads to facilitate reskilling initiatives, ensuring resources are deployed effectively based on business priorities.
Managed Services Analyst (Remote)
Remote job
As a Managed Services Analyst you will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
You will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
Responsibilities
Product Documentation: Gather and synthesize detailed technical information from Engineering, Cloud, and Network Operations to write and maintain comprehensive documentation, including product datasheets, solution guides, FAQs, process guides, and internal knowledge bases.
Sales Enablement Materials: Develop and refresh content to train and enable the sales team, partnering with relevant stakeholders for presentations, collateral, and internal product education.
Product Catalog Management: Maintain the cloud and managed services product catalog with up-to-date features, specifications, and positioning to support sales and business initiatives.
Pricing Support: Collaborate with Finance and Product Management to develop, review, and update product pricing, ensuring competitive, transparent, and accurate offerings.
Process Improvement: Assess and refine documentation, operational, and go-to-market processes for efficiency and consistency across the organization.
Competitive Intelligence: Monitor and analyze competitive products and pricing, providing actionable insights for product positioning and strategy.
Cross-functional Collaboration: Serve as a connector between technical, product, finance, and sales teams to ensure knowledge sharing and coordinated execution.
Support Strategic Initiatives: Contribute to new product launches and key projects through strong documentation and operational support.
Qualifications
Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent experience working with cloud/managed IT services.
3-5 years in a business operations, product management, technical marketing, or related function within cloud, IaaS, or data center environments.
Deep understanding of cloud computing (IaaS, virtualization, storage, networking, managed services).
Proven expertise in authoring technical documentation for audiences at all levels.
Experience developing training content and sales enablement materials.
Comfortable working with Finance and Product to support pricing activities.
Strong analytical and critical thinking skills with attention to detail and accuracy in data analysis and financial modeling.
Experience with CRM systems (Salesforce preferred), ERP systems, CPQ (Configure, Price, Quote) platforms, and deal desk operations including quote review and approval processes.
Skilled at process improvement and operational best practices.
Excellent collaboration and project management skills; experience working cross-functionally with technical and business stakeholders.
Strong written and verbal communication abilities.
Advanced proficiency with Microsoft Office Suite, Google Workspace, and documentation/collaboration tools (e.g., Confluence, SharePoint).
Customer-oriented mindset and high attention to detail.
Legal authorization to work in the U.S. is required.
Benefits
· Health, Vision, and Dental Insurance Packages
· Short-Term and Long-Term Disability Insurance
· Life Insurance
· 401k with company match
· 3 weeks' Paid Time Off and Paid Holiday
Technical Product Analyst - IAM
Remote job
Full-time remote position
Core Responsibilities:
Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like Azure DevOps
Risk Reduction: Capture business requirements working with end users/customers. Maintain exceptions/issues, submit Risk Assessments, while collaborating with Engineers to implement solutions
Enhanced Security: Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead
Planning and Reporting: Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program. Generate weekly/monthly/quarterly metrics across the IAM program
Technical Requirements:
Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management
Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing various requirement analysis techniques including stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping
Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog
Collaborate with vendors on the design, development, and delivery of new products and platforms
Evaluate alternative solutions and processes as necessary
Identify risks/issues and collaborate with the project/product team to mitigate
Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels
Manage multiple priorities independently and/or in a team environment
Required Qualifications:
Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience
8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role
Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities
Knowledge of software/system engineering best practices
Effective planning, research, analytical, and problem-solving skills
Ability to effectively plan, organize, and prioritize multiple large, complex efforts
Ability to communicate technical concepts to both technical and non-technical stakeholders
Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time management skills
Ability to resolve problems and identify root cause
Effective interpersonal, verbal, and written communication skills
Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio
Preferred Qualifications:
Experience with Financial Services industry applications, systems, standards, practices, and trends
SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications
Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications
Experience with Microsoft Azure DevOps
Deliverables:
Requirements Delivery
Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self-service workflows
Systems Documentation: Mapping, Reporting, Diagramming
Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self-service, and integrations with internal and external systems
Diagrams should delineate decision points, exception pathways, and error handling routines
Technical Design Specifications
Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces
Runbooks and Deployment Guides
Write step by step operational instructions for setting up and maintaining the IAM environment: installing components, configuring directories, setting policy agents, managing certificates, rolling back changes, and executing daily maintenance routines.
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
· Grant Thornton is a major Audit, Tax, and Advisory Services company offering a broad range of services in strategy and consulting, operations, technology and more across various industries.
Location: 100% Remote - collaborating with teams based in both the United States and Ireland. Due to the Ireland component, schedule flexibility is essential to accommodate cross-time zone coordination.
This position may be offered to a candidate authorized to work in the US for his/her/their stated employer, without any restrictions which would prevent the candidate from working on the proposed assignment for the duration of the assignment period.
No OT: Only seeking candidates on a straight hourly rate, no overtime rates will be approved!
Duration: Contract - 12 months
Responsibilities:
· Serve as a technical resource for strategic oversight, planning, and development of data models and database structures to support global needs.
· Translate logical designs into physical databases and define data flows through successive stages.
· Plan, design, and document logical and physical enterprise relational data models.
Facilitate and participate in design meetings and review sessions with development, architecture, data integration, BI teams, and power users.
· Implement physical data models on platforms such as Snowflake.
· Gather data requirements by working with end users.
· Analyze complex data sources and develop source-to-target mapping documents, including business transformation rules.
· Perform data quality analysis and profiling to ensure integrity and accuracy.
· Support QA and end users during testing phases, including QA and User Acceptance Testing.
· Provide daily production support and ongoing maintenance for the enterprise data warehouse.
· Identify problematic data areas, research root causes, and determine corrective actions.
· Support data governance by developing processes and queries to monitor and ensure data quality.
· Gather, clean, and preprocess data from various sources, ensuring integrity and quality.
· Identify KPIs and develop metrics to track and measure business performance.
· Monitor data quality, identify issues, and propose cleansing or enhancement solutions.
· Stay updated with industry trends and best practices in data analysis, modeling, and reporting.
· Demonstrate strong individual contribution and teamwork, with excellent communication skills.
· Adapt quickly to change with a flexible, cooperative work style and ability to reprioritize as needed.
Qualifications:
· Bachelor of Science (BS) in computer science or information systems (or equivalent work experience).
· 7-10+ years of overall IT experience in software development or data-related roles, with evidence of increasing responsibility.
· 5-7 years of significant data analysis experience, including 2-4 years building complex data models.
· 2+ years of data profiling experience.
· 3-5 years of strong Snowflake experience; ability to construct complex SQL queries.
· Proven experience with programming languages such as SQL and Python for data manipulation and analysis.
· Experience with data analysis and visualization tools such as SAP BO, Power BI and Excel.
· Extensive knowledge of advanced concepts, practices, and procedures in analytic database environments.
· Proficiency with best practices in data modelling, data analysis, and data warehousing concepts.
· Ability to understand requirements and create complex relational data models.
· Ability to create data flow and process flow diagrams.
· Knowledge of BI methodologies, Data Marts, Data Warehousing, OLAP tools and techniques (a plus).
· Experience in professional services, accounting industry, or client service/consultative technology roles (a plus).
· Strong analytical and problem-solving skills to interpret complex data sources and generate meaningful insights.
· Ability to effectively diagnose, isolate, and resolve complex problems pertaining to data infrastructure.
· Good business knowledge and confident decision-making skills.
· Excellent written and oral communication skills, including business writing.
· Ability to communicate strategies around data modelling and architecture to cross-functional teams and business executives.
· Attention to detail and ability to maintain data accuracy and integrity.
· Ability to work with large datasets through data cleaning, preprocessing, and transformation techniques.
· Team oriented, flexible, and able to work in an ambiguous and/or changing work environment.
· Stay updated with industry trends and best practices in data analysis, modeling, and reporting.
Interview Process:
· 30 minute technical interview with Manager
· 30 minute behavioral interview with Director
IT Business Analyst I
Remote job
Title: IT Business Analyst I
)
About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
Review and analyze system specifications
Collaborate with Business Unit and Developers to develop effective strategies and test plans
Execute test cases and analyze results
Create logs to document testing phases and defects
Documenting how features work.
Report bugs and errors to development teams
Help troubleshoot issues
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Reviewing and analyzing system specifications
Executing test scripts and reviewing results
Reporting and documenting technical issues
Provide end-user application support (end user support requires access to customer data which includes protected health information) provide Customer Service support as needed via phone and/or email
Proactively assume responsibilities for technical tickets that come in via phone or email from our customers.
Documents technical tickets in the Customer Relationship Management (CRM) software from start to finish including updates and final resolution.
Assess the technical issues and determine whether the issue can be resolved directly or whether the issue must be escalated.
Assess and communicate to internal and external stakeholders the issue, the breadth of impact of the issue, and expected resolution, if or when known, via internal ticketing.
Assume full responsibility for the issue and its resolution, even if escalated and triaged, until issues is fully resolved.
Follow customer service procedures for all operations including, but not limited to, user account management functions
Understands and complies with all company Privacy and Security standards
Light data entry
Other duties as assigned
Qualifications
Proven experience as a QA tester or similar role
Ability to document and troubleshoot errors
Excellent communication skills both verbally and written
Attention to detail
Analytical mind and problem-solving aptitude
Customer service minded and detail oriented
Excellent troubleshooting and problem solving skills
Ability to communicate instructions in a clear and concise manner
Comfortable multitasking in fast paced environment
Able to work independently as well as part of a dynamic team
Preferred Skills:
3+ years of Technical Support experience
Strong communication and listening skills
Strong analytical skills
Knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, ICD-10 preferred
Knowledge of databases and Microsoft SQL Management Studio or equivalent
Strong computer skills
Detail oriented
WCAG Compliance Testing a plus
Experience:
QA testing: 1 year (Required)
Benefits
· Medical, Dental & Vision insurance
· 401(k) retirement savings with employer match vesting immediately
· Vacation and sick paid time off
· 7 paid holidays & 2 floating holidays
· Paid maternity/paternity leave
· Disability & Life insurance
· Flexible Spending Account (FSA)
· Employee Assistance Program (EAP)
· Free on-site fitness center
· Professional and career development initiatives
· Remote work eligible
REMOTE WORK REQUIREMENTS
· Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload.
Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Product Configuration Analyst
Remote job
Product Configuration Analyst: Sapiens Products
The Configuration Analyst will be responsible for configuring, maintaining, and supporting Sapiens PolicyPro, BillingPro, ProducerPro, AuthorityPro, and ClaimsPro software solutions to meet business requirements. This role serves as a key liaison between business users, IT, and the Sapiens technical team, ensuring that system configurations deliver optimal performance and align with organizational objectives. The ideal candidate will possess a strong understanding of insurance processes, excellent analytical skills, and hands-on experience with Sapiens platforms.
Key Responsibilities
In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions.
Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements.
Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements.
Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams.
Document configuration procedures, changes, and system enhancements for future reference and compliance.
Assist in system upgrades and integration projects as needed.
Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).
At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices.
Strong XSLT experience and comfort working with application integrations and external APIs.
Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements.
Understanding of insurance or financial services processes and terminology.
Proficiency in analyzing business needs and configuring enterprise software solutions.
Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the “what,” but the “how” and the “why” of system behaviors.
Ability to work collaboratively in a team environment and manage multiple priorities.
Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team.
Preferred Qualifications
Experience with business process mapping and documentation.
Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing.
Knowledge of SQL, XML, or other data management/query tools.
Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing.
Work Environment & Reporting
This hybrid position is based in Chicago, IL or Frisco, TX, and reports to the Director of Solutions Delivery. A fully remote arrangement based outside of these areas may be considered for the right candidate. The role may require occasional travel or after-hours support during critical deployments or issue resolution.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
JD Edwards Developer Analyst
Remote job
Now Hiring: (Remote)
Base Salary: $120,000-$125,000
Bonus: Up to 16% annual bonus (first year prorated)
Employment Type: Direct Hire
Visa Sponsorship: Not available
Are you a JD Edwards expert who enjoys building modern, cloud-integrated solutions? This is an exciting opportunity to play a key role in developing scalable systems that directly support critical business functions.
What You'll Do
Lead development using JD Edwards EnterpriseOne 9.2, Oracle Visual Builder Cloud Services (VBCS), REST, JSON, and Orchestrator
Design and implement custom applications and extensions within Oracle Cloud Infrastructure (OCI)
Partner closely with cross-functional teams to translate business needs into technical solutions
Build and support custom reports, applications, tables, and business functions
Mentor junior developers and contribute to continuous process improvements
What You Bring
Bachelor's degree in Computer Science or equivalent experience
10+ years of hands-on JD Edwards development experience
2-4 full-cycle implementations using Orchestrator and Groovy
Strong experience with Oracle VBCS and JDE AIS integrations
Proficiency in Java, C, and relational database design
Deep knowledge of JDE APIs, UBEs, BSSVs, NERs, and BI Publisher
Proven ability to integrate third-party systems and lead cross-functional initiatives
Nice to Have
Functional experience across Financials, Manufacturing, Supply Chain, or Order Management modules
Benefits Include
Medical, dental, and vision insurance
401(k) with company match
Employee stock ownership program
Generous PTO and paid holidays
Wellness programs
If you're passionate about JD Edwards and enjoy working on impactful, enterprise-level solutions in a fully remote environment, we'd love to connect.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
REMOTE DATA ANALYST
Remote job
At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst.
The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization.
Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth.
Objectives of this role
Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks
Identify trends and opportunities for growth through analysis of complex datasets
Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets
Create best-practice reports based on data mining, analysis, and visualization
Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data
Work directly with managers and users to gather requirements, provide status updates, and build relationships
Required skills and qualifications
Entry Level mining data as a data analyst
Proven analytics skills, including mining, evaluation, and visualization
Technical writing experience in relevant areas, including queries, reports, and presentations
Strong SQL or Excel skills, with aptitude for learning other analytics tools
EPIC Cupid Application Analyst (REMOTE/NO C2C)
Remote job
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst
__________________________________________________
NOTE- THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: EPIC CUPID Application Analyst (Job Id - # 3133897)
Location: San Francisco CA 94104 (100% REMOTE)
Duration: 6 months + Strong Possibility of Extension
_________________________________________________________
Please verify any certificates and/or licenses required for the position, if applicable:
Epic Cupid and Radiant certifications.
Job Function Summary:
Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.
Generic Scope:
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
Custom Scope:
Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions. dates enjoy helping other users learn and adopt to use of the technology solutions.
________________________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
SAP Supply Chain Planning Analyst (Hybrid)
Remote job
Job Title: SAP Supply Chain Planning Analyst
Work Schedule: Hybrid
Rate: $75, Based on experience.
Responsibilities:
Criteria:
• 8+ years SAP experience, being able to come to the office daily.
• We require someone with 8+ years of analyst experience and solid expertise in SAP planning or MRP systems.
Job Description:
• This role will focus on understanding End to End Supply Chain planning processes to bridge business needs with technical solutions, proactively work with the various functions to determine areas of opportunity for business process gaps and improvement opportunities.
• This role will closely work with the IT and Planning team to implement planning solutions, through support training and deployment needs.
• The ideal candidate should have solid supply chain planning knowledge, proficiency in planning software implementation cycles with excellent problem solving skills.
Key Responsibilities:
• Worked with supply chain operations and planning business teams to understand and collect their pain points and use cases.
• Define comprehensive business requirements with key supply chain planning principles, make the right business case for applications, or features that support our operations
• Identifying and implementing improvements in current workflows and processes that can help improve efficiency and visibility
• Partner with IT to enable new capabilities throughout the project lifecycles, run and manage smaller enhancement projects as business project manager
• Create project related documents including Business Process Flow, User Requirement Documents, User Acceptance Test Cases, and training related documents
• Facilitate UAT, user training and change management.
• Investigate and identify system issues and gaps, working closely with IT and business users to resolve issues and implement potential resolutions.
• Support Supply chain planning and operations related key metrics and data analysis
• Ability to work collaboratively and independently in a fast-paced environment and juggle competing priorities where there is ambiguity and multi-tasking
Requirements:
• BA/BS in technical or Supply Chain relevant fields
• 7+ years of relevant experience in a business system analyst role in supply chain or manufacturing domain.
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Manish Rajput (****************** / *************** for more details.
NextGen Applications Analyst
Remote job
NOTE: This role is NOT open to C2C companies
NextGen Applications Analyst - Regulatory Upgrade
Multiple Sites (Remote with Limited Travel)
Start: Mid/Late August | Orientation/Training ~30 days
Duration: Through 2027
About the Role
We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide.
Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country.
Key Responsibilities
Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades.
Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs.
Collaborate with cross-functional technical and clinical teams to ensure smooth implementation.
Troubleshoot and resolve upgrade-related application issues.
Ensure compliance with regulatory, security, and infrastructure standards.
Contribute to readiness calls and go-live support, occasionally on weekends.
Required Experience
Hands-on experience with NextGen 8, including:
UI enhancements and navigation redesigns
Adaptive Content Engine (ACE) template configuration
APSO documentation workflows
Understanding of NextGen 8 infrastructure requirements and environment setup.
Experience supporting migrations of healthcare applications to AWS or similar environments.
Strong problem-solving, communication, and collaboration skills.
Travel Expectations
Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence.
Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts).
If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.
Epic Analyst - Cupid/Radiant 100% remote contract job
Remote job
Epic Analyst - Cupid/Radiant
Hybrid once a week with the potential of once a month on-site
Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant, and will help support the on-call rotation for both applications.
Job Function Summary:Involves the design, building, testing, and implementation of clinical application systems.
Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs.
Works with clinicians to create or adapt written protocols.
Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis.
May provide customer service, troubleshooting, and maintenance.
Custom Scope:Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines.
They work under the direction of the Team Lead and/or Manager to configure, build & install applications.
They coordinate all issues that arise during the project for their application area.
Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications.
In depth and precise investigation and documentation of operational specifications and application functionality is required.
Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation.
The application analyst develops and documents internal procedures and establishes change control processes for the application.
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications.
They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24).
Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure.
Attention to detail is a critical skill for this position.
Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.
Strategy & Operations - Sales
Remote job
Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management.
Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly.
The Role
We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup.
This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide.
Responsibilities
Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health.
Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities.
Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements.
Contribute to building repeatable sales processes that support scale and faster deal velocity.
Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role
Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models
Demonstrated success in early-stage startup environments; comfortable with ambiguity
Exceptional communication skills and ability to quickly build trust with executive-level stakeholders
Analytical problem-solver who can translate prospect needs into actionable insights for internal teams
Highly collaborative, eager to partner across the organization to drive impact
What we're not looking for:
Traditional transactional sales backgrounds without healthcare exposure
Candidates without experience in early-stage or high-growth environments
Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access
Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth
Help shape and scale a critical revenue-driving function at a fast-growing startup.
Join a world-class team backed by leading investors.
Competitive salary, benefits, and equity package.
Location
Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote.
We are open to fully remote for select candidates.
Compensation
Base and variable compensation $110,000 - $150,000 + variable compensation
DOE + equity opportunity
Remote Property Claims Analyst (PHOENIX)
Remote job
Why USAA?
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available.
This is a Desk-based/Non-inspect role for the Pacific & Mountain Time Zone (Including the state of Arizona). This role is remote eligible for candidates located or willing to self-relocate to Pacific or Mountain Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
Prior experience adjusting property claims using virtual technologies
Prior property adjuster experience handling DWG, APS and ALE adjustments
Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Xactimate Level 1 and/or Level 2 certification
Experience handling Property Mitigation
Prior deployments in support of catastrophes
Currently hold an active Adjuster License
Currently reside or willing to self-relocate to Pacific or Mountain Time Zone (Including the state of Arizona)
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid drivers license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. xevrcyc
Remote working/work at home options are available for this role.
KLOUDGIN Systems Analyst
Remote job
12 Months contract
2 weeks onsite in Sacramento, then 20% onsite
Our client is seeking one contractor with experience as a Systems Analyst for
implementing the KloudGin Work Management (Field Service Management) solution. This role
requires a strong background in providing analytical support for a broad range of business unit
processes and applications, table configurations and maintenance of software systems used to
support business applications.
· Home run/desired skills
(leave blank if you don't know)-
Mandatory Requirements (Pass/Fail)
Proposed resource must have these qualifications and experiences
Must have experience with configuration of KloudGin Work Management solution.
Must have at least 3 years' experience as a Systems Analyst or similar role, preferably
with Field Service Management (FSM) systems.
Must have experience with the implementation and support of Field Service
Management solutions.
Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware,
and data migration.
Must have experience and understand mobile technologies and their application in field
service solutions.
Must be proficient with software development lifecycle (SDLC) methodologies such as
Agile, Waterfall, or a hybrid.
Must have experience with reporting and analytics tools related to FSM data.
Must have basic knowledge of cloud-based solutions and SaaS platforms.
Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri,
and SharePoint
· Contract Type and Duration - 12 month contract
· Worksite location - Hybrid
his is a HYBRID task. It is expected that the contractor will be onsite at in Sacramento, CA for 1-2 weeks for on-boarding at the beginning of
the project. Following that period, the contractor can work remotely and should plan to
be onsite for important meetings, working sessions, and project milestones (up to 20%
of the time). The Contractor may opt to regularly work on-site if local.
The resource working on this task will have strong communication, written and
collaboration skills.
Contractors must be available for any meetings generally scheduled between the hours
7am - 5pm (PST), Monday through Friday.
Data Entry Product Support - $45 per hour - No Experience
Remote job
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
Infor Finance ERP Analyst - 245267
Remote job
Infor Finance ERP Analyst
100% Remote
Unable to provide sponsorship now or in the future
Our client is a leading healthcare organization looking to bring on an Infor Finance ERP Analyst onto their team. This individual will work alongside the ERP team to manage & configure the Finance module of their Infor ERP system.
Responsibilities:
Perform daily configuration, monitoring, maintenance, and troubleshooting for the Infor Finance module.
Deliver technical support to end users by resolving system-related issues and ensuring a positive user experience.
Configure ERP modules to meet business needs and align with established workflows.
Collaborate with IT teams and external vendors to customize ERP features and integrate third-party applications.
Partner with departments such as Finance, HR, and Inventory to analyze processes and identify opportunities to improve efficiency through ERP solutions.
Propose and implement enhancements to optimize system performance and streamline business operations.
Conduct user training sessions and develop comprehensive manuals and guides for ERP usage.
Maintain detailed documentation of system updates, configurations, and procedures for future reference.
Coordinate, test, and validate ERP upgrades to minimize operational disruption; assist in evaluating and selecting new ERP tools or solutions when needed.
Requirements:
Associate's Degree required, Bachelor's Degree preferred.
3+ years of experience configuring the Infor Finance module.
Experience in troubleshooting and solving technical issues related to ERP systems.
Strong communication skills.
Data Entry Product Support - No Experience
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Treasury and Credit Analyst
Remote job
Assignment Duration: Mid-December - July
Hybrid - on-site training required
Hours: 8:00 AM - 5:00 PM
Equipment: Must provide own equipment for work-from-home days
Pay Rate: $36.00/hour
This role is suited for experienced credit, treasury, or financial analysts who have previously worked in environments involving credit & collateral management, treasury coordination, cash flow reporting, and regular customer interaction.
Analysts in this role will assess market participant creditworthiness, process collateral requests and returns, and administer late payment/posting penalty processes. Additional responsibilities include supporting treasury functions such as GMC data gathering, weekly cash flow reporting, and managing the movement of cash and investment funds. The analyst will interact directly with customers, handle inquiries, collaborate cross-functionally, support process improvements, and assist with evaluation and integration of credit software.
Key Responsibilities
Credit & Collateral Management
Monitor market participant obligations and confirm sufficient collateral availability.
Process unsecured credit applications; calculate unsecured credit limits based on financial statements and credit ratings.
Communicate with market participants regarding credit limit changes, collateral requests, collateral expirations, late invoice penalties, and general credit inquiries.
Process, track, and maintain prepayments, letters of credit, guarantees, unsecured credit limits, and related documentation.
Monitor validity and expiration dates of non-cash collateral such as letters of credit and guarantees.
Perform annual officer certification and risk management review processes in accordance with the tariff.
Banking & Investment Coordination
Coordinate with banking partners to set up and close market participant investment accounts.
Assist participants with access to bank statements.
Administer purchases and redemptions of collateral securities as required.
Treasury Support & Reporting
Support GMC data gathering and reporting processes.
Manage and present weekly cash flow details related to revenue and expenses.
Customer Support & Cross-Functional Coordination
Deliver high-level customer service and collaborate with internal teams to resolve credit inquiries.
Provide quarterly customer training.
Troubleshoot and resolve credit information system issues.
Process Development & Departmental Support
Assist in maintaining business processes and desktop procedures in alignment with the Business Continuity Plan.
Support additional departmental functions as needed.
Minimum Qualifications
Education
Bachelor's degree in Finance, Accounting, Economics, Business, or a related discipline.
Experience
Three years of customer service and credit experience required.
Coursework in financial analysis, statistical modeling, accounting, budgeting, or related analytical disciplines strongly preferred.
Familiarity with database queries and online applications preferred.
Skills & Abilities
Strong analytical skills with the ability to communicate complex concepts clearly to non-technical audiences.
Excellent interpersonal, communication, and writing skills.
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
Strong problem-solving ability; able to offer practical solutions while balancing multiple considerations.
Effective in team environments as both a facilitator and contributor.
Ability to work independently in a dynamic, fast-paced environment.
Self-motivated with the ability to influence others without direct authority.