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Top Analyst Skills

Analysts work at the intersection of IT and business strategy. Using data analytics, analysts evaluate business processes and other assets to make recommendations backed by relevant, informative data. They may work to improve products, services, software, hardware, tools, or anything else governed by data depending on the position.

When hiring analysts, organizations want individuals with ample experience in creating plans that optimize business processes. Analysts also benefit from a strong understanding technology, as well as general organizational skills.

What Are Analyst Resume Skills?


To be an analyst, you need a mix of both hard and soft skills on your resume that demonstrate your effectiveness in streamlining business. For hard skills, you'll need a strong understanding of IT tools and processes, and you'll need to show your use and mastery of data analytics. Those hiring you will also want to know that you are well acquainted with business procedures.

When it comes to soft skills, analysts in general need to be strong communicators in order to portray their findings and suggestions well. They also need to ensure that they are client-focused by demonstrating their commitment to fulfilling client needs. Customer service is a surprisingly important skill for analysts.

Below we've compiled a list of the most important skills for an analyst. We ranked the top skills based on the percentage of analyst resumes they appeared on. For example, 19.0% of analyst resumes contained procedures as a skill. Let's find out what skills an analyst actually needs in order to be successful in the workplace.

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The six most common skills found on Analyst resumes in 2020. Read below to see the full list.

1. Procedures

high Demand

Procedures are the established ways to perform a certain task. It is like an action plan for a team to perform their duties. It's like a map that can save one from being confused or roaming about while attempting to achieve a goal. When an organization uses procedures, it promotes positive practices and sets a good precedent

Here's how Procedures is used in Analyst jobs:
  • Created and implemented fixed asset reporting procedures to ensure accurate reconciliation of capital expenditures and depreciation schedules for IT hardware.
  • Performed database and table maintenance according to vendor documentation and company's procedures while maintaining system integrity and security.
  • Developed work control procedures to ensure accuracy and integrity of government facility at Static Detonation Chamber for Government contract.
  • Coordinate the implementation of Medical Review Department Quality Assurance Program, as well as Interdisciplinary Policy and Procedures.
  • Screen and verify documentation of investigations, escalation and resolution of sanctions matches maintained with policies and procedures.
  • Established and administered procedures for the regular updating of eligibility information via major policyholder's computerized eligibility records.
  • Managed team of auditors that supported and maintained daily billing process and operational procedures with international alliance partners.
  • Conducted routine analysis in compliance with applicable methods, protocols, Standard Operating Procedures, and regulatory guidelines.
  • Established and instituted new procedures for the department that greatly increased customer satisfaction and maintained premium client relationships.
  • Monitor metrics systems in relation to applicable policies and procedures and development of expanded policies and procedures.
  • Maintained network by troubleshooting and repairing outages, tested network back-up procedures and updated documentation as appropriate.
  • Facilitated interviews with end users to capture user requirements, business procedures, and identify system requirements.
  • Review and evaluate current operational plans, procedures and systems and develop recommendations for improvement and/or change.
  • Provided training and mentoring to analysts on investigation techniques, internal systems, procedures and regulations.
  • Provided technical and advisory assistance to management and employees regarding workload data, processes and procedures.
  • Compiled and analyzed data to identify and implement departmental procedures that improved course objectives and techniques.
  • Authored and revised corporate operating procedures resulting in the definition and clarification of corporate policy.
  • Follow escalation procedures to properly escalate challenges and difficulty with task completion to Team Leader.
  • Determined the beneficiary of claims consistent with the Code of Federal Regulations and established procedures.
  • Document Vendor Management Office processes are appropriately being followed with established project management procedures.

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2. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Analyst jobs:
  • Collaborated with Vendor Center Managers to create strategic plans to enhance Customer satisfaction in two national Customer Service programs.
  • Processed escalated refund issues and customer complaints from various Verizon customer service centers within the Verizon Business Network.
  • Mitigated and resolved critical client and technical situations by providing & improvising customer service & technical skills.
  • Managed incoming and outgoing calls with Huntington internal customers in investment markets while providing superior customer service.
  • Deliver customer service skills through copious communication with credit union professionals and cardholders on a daily basis
  • Provide exceptional customer service ensuring service level agreement objectives are achieved, if not exceeded.
  • Reviewed incoming and corresponding emails for the Sacramento Claims Department to provide adequate customer services.
  • Assist manager in gathering feedback on communication regarding customer service calls for effectiveness and accuracy.
  • Managed on-time deliveries to customers by collaborating with production scheduling and customer service functions.
  • Received incoming telephone and written orders from the Marketing Department and Customer Service Representatives.
  • Performed various customer service related functions including incoming institution calls and researching of transactions.
  • Measured and improved regional dealership profitability, workmanship proficiency, and customer service index.
  • Analyzed policies with regard to customer service efficiency; recommended and implemented process improvements.
  • Started as a customer service representative responding to general inquiries and problem resolution.
  • Developed customer service relations with clients and expedited solutions to technology problems.
  • Supported customer service representatives and the bridal team with reports detailing performance.
  • Provided exceptional customer service to Disclosure Desk users in e-mail and telephone response
  • Recognized for superior customer service and timely resolutions of Federal Government appeals.
  • Ensured proper tracking of monthly Airport Customer Service and Marketing operating expenses.
  • Provided highest degree of award-winning customer service to internal and external customers.

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3. Troubleshoot

high Demand

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how Troubleshoot is used in Analyst jobs:
  • Interacted with various levels of associates to troubleshoot provided tools to ensure accurate information.
  • Provided troubleshoot support such as escalation of non-break/fix issues and Remedy Ticking System implementation.
  • Provided consultative assistance to clients to troubleshoot any QDRO-related questions or concerns.
  • Review and troubleshoot potential problems/threats related to infrastructure and all inter-agency connections.
  • Maintain instrumentation in optimized and calibrated condition; troubleshoot instrumental problems.
  • Supported and troubleshoot applications with Identity or Access Management related issues.
  • Monitor and troubleshoot alerts involving Windows Server 2008/Linux based systems.
  • Worked closely with developers to troubleshoot defects and environmental issues.
  • Work with Manufacturing to troubleshoot systematic and manual driven errors.
  • Diagnose and troubleshoot storage and connectivity related issues.
  • Configure and troubleshoot issues related to Local/Network Printers.
  • Verify and troubleshoot court documents for inaccuracies.
  • Provided technical guidance to troubleshoot interface errors.
  • Calibrate and troubleshoot instrumentation as needed.
  • Oversee and troubleshoot VPN issues-Juniper applications.
  • Identify and troubleshoot inaccuracies in data.
  • Discontinued 8/04) o Identify, troubleshoot VPN reported issues and distribute resolved issues to VPN group to assist or correct.
  • Configure and troubleshoot Unity subscribers, call handlers, call routing, schedules, directory handlers, and public distribution lists.
  • Used Debugger within the Mapping Designer to test the data flow between source and target and to troubleshoot the invalid mappings.
  • Configure, upgrade and troubleshoot Cisco and Juniper switches, routers and firewall appliances in a large data center environment.

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4. Data Analysis

high Demand

Here's how Data Analysis is used in Analyst jobs:
  • Create and implement data analysis and reporting for management that is used for maintaining controls, creating objectives and enhancing productivity.
  • Provided oceanographic and atmospheric data analysis to update and provided forecasts for Navy Central Command Combined Maritime Forces 5th Fleet operations.
  • Performed data analysis, organized meetings and delivered monthly progress reports to senior management and other stakeholders on genetic testing.
  • Redefined many attributes and relationships in the reverse engineered model and cleansed unwanted tables/columns as part of Data Analysis responsibilities.
  • Provided technical research and data analysis for making business decisions, planning strategies and managing resources to achieve operational objectives.
  • Developed training for the Chicago Police Department on how to best utilize data analysis and dissemination in their investigations.
  • Provided data analysis for creation of new backup environments, capacity additions and technology refresh to the existing environments.
  • Conduct voice data analysis using customized audio-editing software and voice recognition technologies to provide positive identification/verification of investigative targets.
  • Provide customers with information that can support their decision-making processes by applying accurate and timely data analysis processes.
  • Worked closely with Subject Matter Experts on the Requirement analysis, Source/Target data analysis, functional design documents.
  • Prepared audit plans and formulated engagement objectives for readiness defense work based on data analysis and policy reviews.
  • Use data analysis to draw out business insights to develop client strategy utilizing HiConversion e-Optimizer SaaS offerings.
  • Managed data base and conducted strength accountability and data analysis for different U.S. Army recruiting battalions.
  • Utilized data visualization tool Tableau conducted sales data analysis and preparing motion reports using Tableau Dashboard.
  • Work directly with Market Directors and Business Management with data analysis including profit and loss reporting.
  • Provided research/data analysis to assist client banks in developing products to increase profits and market penetration.
  • Organized survey integration between IT departments and created data analysis process to extract improvement strategies.
  • Established a modernized Data Analysis program for Marine Aircraft Squadron that allowed solutions for improvement.
  • Defined requirements, conducted data analysis and provided foundation for project to developers for conceptualization.
  • Performed Graphical & statistical data analysis to identify failure mechanisms and to predict device/product reliability.

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5. Financial Statements

high Demand

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how Financial Statements is used in Analyst jobs:
  • Reviewed, investigated and supervised different and potential investments, implementation of projection models and calculation of the different financial ratios.
  • Helped to create model projected financial statements in order to better determine the investment potential of different portfolio and non-portfolio companies.
  • Utilize analysis of financial statements, performance ratios, and industry-specific issues in developing various forms of projection modeling.
  • Studied the financial statements of the organization and investigate errors, discrepancies, forged /exaggerated information within the documents.
  • Reconciled and modeled financial statements for new real estate investments to ensure financial data was accurate and regulatory compliant.
  • Reviewed credit data and financial statements to determine client risk for company providing specializing in mortgage lending and refinancing.
  • Managed credit underwriting segment of RAR audit by fielding questions, defending borrower quality ratings and reconciling financial statements.
  • Compiled and analyzed all trade data from various business inventories to create daily and monthly inventory financial statements.
  • Gained exposure to the financial industry by researching financial statements to find pertinent information on mergers and acquisitions.
  • Evaluated the financial statements of city halls ensuring records were a fair and accurate representation of institutional transactions.
  • Analyzed financial statements to establish key performance metrics for senior managers to utilize in monitoring business progress.
  • Performed market feasibility studies, assisted the credit department with record keeping and organized client financial statements.
  • Leveraged key financial ratios to create comprehensive documentation discussing companies' credit capacity and potential debt opportunities.
  • Reviewed and audited financial statements and reports for accuracy to ensure the integrity of published data.
  • Create formal spreadsheet analysis providing quantifiable support of any discrepancies in remittance reports and financial statements.
  • Generate monthly financial statements, and prepare review of financial statements for presentation to senior management.
  • Utilized financial statements to evaluate profitability and forecast sales using statistical relationships between profits and costs.
  • Gathered and analyzed company financial statements, industry, regulatory and economic information, financial periodicals.
  • Input financial statements, conducted common statement analysis and helped complete Market and Database research.
  • Performed financial analysis and reporting for clients and reviewed and analyzed financial statements for accuracy.

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6. Management System

high Demand

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how Management System is used in Analyst jobs:
  • Key project implementation team member assisting in system the testing and development of defined benefit pension calculation and administration management system.
  • Provided support working with Enterprise content management systems that facilitate proper management of electronic documents and records, and web content.
  • Trained in both manual and electronic data entry, including handwritten logbooks, Microsoft Excel and Laboratory Information Management Systems.
  • Research digital assets to fulfill image retrieval requests for American Express digital assets organized within the digital asset management system.
  • Provide systems management for COMSEC and other classified data management systems and equipment in adherence with established polices and guidelines.
  • Utilize several data and information management systems and support components; test data integrity with leading-edge testing practices.
  • Researched and installed Affirmative Action Management system resulting in streamlined tracking of Affirmative Action statistics and standardized reports.
  • Documented all resolutions and updated knowledge management systems to increase the organizational knowledge base (decision matrix).
  • Supported the development, configuration, testing, implementation and maintenance of Change and Configuration Management systems tools.
  • Back-tested statistical arbitrage trading strategies, developed high frequency hedging strategy, and developed end-to-end risk management system.
  • Performed data entry; processed and reviewed driver files for completeness and accuracy in records management system.
  • Monitor intrusion detection and security information management systems to discover and mitigate malicious activity on enterprise networks.
  • Presented findings and information to management to be used to improve production guidelines and content management system.
  • Utilized multiple techniques that incorporate technology to promote digital products through Web Writing and Content Management Systems.
  • Research outstanding deposits and post payments to practice Athena management system and Medical Manager legacy system.
  • Defined, built, maintained, cleaned up and evaluated departmental data management systems-clinical and financial.
  • Developed, reviewed and audited all company procedures to improve quality management system achieving ISO9001:2000 Certification.
  • Supported five distinct Portfolio Management applications across three different installations of the Project Portfolio Management system.
  • Document Repository is a document management system integrated with NPW to store/manage the policy related documents.
  • Publish data Using content management systems to different computer system environments: web and internal databases.

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7. Project Management

high Demand

Here's how Project Management is used in Analyst jobs:
  • Assisted project management with developing comprehensive work plans on high-risk client endeavors in order to develop cost effective project management strategies.
  • Collaborated directly with the President and Vice-President to formulate new operational approaches and prepare purchase reports for new project management tools.
  • Customized weekly and monthly summary level project management reports to show a consolidated view of department projects and critical path.
  • Partnered with project management team and operations to incorporate store specific merchandise requests into the overall strategy of store planning.
  • Acted as a liaison between the business excellence/project management team to ensure application specifications and requirements can be met.
  • Project Management activities including creation and maintenance of deliverable inventory and other internal team processes using MS Excel.
  • Performed a wide array of project management functions relative to discovering IT software inventory located on IT-owned servers.
  • Performed Project Management activities: attended regular meetings, planned agendas, and conferred with supervisors and analysts.
  • Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
  • Project management- organized kick-off calls, connectivity testing, on-site integration testing, and Go-Live interface implementation.
  • Skilled in gathering and analysis of business requirements for software applications from functional and project management perspectives.
  • Project Management: * Collaborate with internal teams to prioritize and complete departmental and external business initiatives.
  • Implemented approved changes through project management coordination with actuaries, underwriting managers, business analysts and programmers.
  • Performed general project management duties and played a vital role in client deliverable documentation and delivery.
  • Supported and enhanced PMO communications to risk management leading to improved Project Management & Delivery processes.
  • Earned formal recognition from the university's department of pharmacy for exceptional performance in project management.
  • Work collaboratively with subcontracts team and project management to develop and maintain processes and procedures.
  • Utilized project management procedures in reducing time waste to help increase customer turnaround time satisfaction.
  • Supported project management activities as a contractor for Naval Surface Warfare Center Panama City Division.
  • Performed project management and planning for the corporate disaster recovery and contingency planning effort.

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8. Business Process

high Demand

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how Business Process is used in Analyst jobs:
  • Provided business process improvements, cross-functional applications, trend analysis requirements, and best practice techniques during 102 Maintenance Program Inspections.
  • Performed detailed impact analysis on business processes/system flows, synthesized findings and made recommendations based on data or functional changes.
  • Consulted with manufacturing company on utilizing portal-based Internet technologies to improve field services business processes for engineers and management team.
  • Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
  • Project consisted of Business Intelligence and Integration Solutions to streamline business processes and improve responsiveness in critical business areas.
  • Headed Business Process Improvements that included the establishment of an internal training program and development of productivity tracking tools.
  • Provided value-added service to clients by evaluating the efficiency and effectiveness of their business processes and integrated IT solutions.
  • Focused on ways to improve business processes and facilitate open communication and knowledge transfer throughout the organization.
  • Support of existing IRS business processes by monitoring system activities and initiating appropriate corrective action when needed.
  • Lead weekly client configuration meetings for requirement gathering and remediation for product design and/or business process updates.
  • Analyzed system dependencies by analyzing business processes, captured business requirements and their mapping to system components.
  • Provided education and consulting on the required control mechanisms related to existing business processes and/or new processes.
  • Participated in internal team to improve business process and information tracking for our internal and external partners.
  • Conduct regular risk assessments and quality assurance reviews to evaluate compliance with requirements and business processes.
  • Evaluate and propose technical implementation solution in IMS functionality to support current and future business process.
  • Interacted with stakeholders to get a better understanding of client business processes and gathered requirements.
  • Evaluated and reported on information critical to defining, developing, and improving business processes.
  • Designed and executed business process solutions for Fortune 100 clients of leading global management consultancy.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Focused on Business Process Re-engineering initiatives for the membership system of a large insurance company.

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What type of skills will young graduates need when they enter the workforce in the coming years?

Stephen Brincks Ph.D.

Assistant Professor, San Diego State University

Graduates need a combination of soft skills such as good communication and hard skills such as statistical and computing knowledge. The ongoing digitization of the economy changes the skills that accounting graduates need to succeed in today's job market. Computer algorithms and AI are increasingly automating simple tasks.

At the same time, digital technology allows companies to upload sale transactions, invoices, and other business data to the cloud in real-time. Graduates need critical thinking skills to perform higher-level activities such as analyzing data and communicating their findings to management. Employers are often looking to hire new graduates that possess advanced data analysis and computing skills to boost their organization's technological expertise.

Both soft and hard skills are essential for career success - traditional accounting skills are useless without thinking critically and communicating. Given the sheer amount of data generated by real-time transactions, there are more opportunities for employees to add value and boost firm productivity than ever before. Flexibility is also a highly desired skill, as companies need graduates who can learn new skills and adapt to future technological change.
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9. Data Entry

high Demand

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how Data Entry is used in Analyst jobs:
  • Analyzed system authorization to ensure accurate data entry with an understanding of Medical Management department's administrative processes and guidelines.
  • Maintain accurate and complete information pertaining to each call with immediate/simultaneous data entry regarding type of leave and pertinent dates.
  • Created views to facilitate easy user interface implementation and triggers on them to facilitate consistent data entry into the database.
  • Managed large database of highly sensitive information; performed data entry adhering to strict format to facilitate automated processing.
  • Created Excel formulas to facilitate the process of organizing final candidate roster/schedule spreadsheet and streamlining data entry/data correction processes.
  • Delegated tasks and responsibilities to nursing unit coordinators and medical coders to ensure timely completion of data entry.
  • Automated journal entry for 40 cost analysts and clerical staff significantly reducing overtime and data entry error.
  • Process Improvements were suggested, accepted and initiated leading to reduced replication of data entry.
  • Performed data entry into tracking databases while validated approvals and codes on submitted invoices.
  • Maintained extensive product knowledge and was evaluated on call performance and data entry proficiency.
  • Performed administrative tasks/data entry proof reading and preparing documents in several Microsoft software programs.
  • Completed daily data entry and input accurate pick-up/drop-off times and mileage from transportation drivers.
  • Conducted comparative analysis and data entry to support brokerage and private placement business.
  • Developed and instituted survey data collection and data entry protocol for clerical staff.
  • Performed data entry functions accurately and at a high level of productivity.
  • Provided suggested methods of reviewing data and data entry for accuracy.
  • Performed data entry related to tracking and documenting all investigative steps.
  • Perform data entry and verification of monthly cyclic and sensitive inventories.
  • Entered eligibility coverage for insured members and performed data entry.
  • Provided data entry services for monetary and non-monetary transactions.

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10. R

high Demand

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how R is used in Analyst jobs:
  • Obtained class room training for various computer programs including SAS, STATA, VBA, R, Python for big data analysis
  • Analyzed weekly event-level log file data, using R and SAS, and created presentations for internal meetings and client reviews.
  • Enabled development of pricing models for clients (Home Depot, Lee), using Bayesian hierarchical models with R software.
  • Worked on data extraction, validation, and Data Visualization of large data sets using, R Studio & Tableau.
  • Used R to scrape, compile, clean, and analyze data, which was then presented to executive team.
  • Used R to run multiple statistics and regressions on MarkIT Evaluated Bond service to judge accuracy to traded bond levels.
  • Used Python and R to create custom graphical visualizations for displaying data from sensor networks and machine failure signatures.
  • Developed load forecasting and wind forecasting models using linear regression in R for energy markets in North America.
  • Use SAS and R to perform standard statistical analysis, profiling, reporting, and data manipulation.
  • Trained personnel to input maintain and keep current over 2,600 updates to the S R tracking database.
  • Conducted conjoint analysis in R to develop product launch plans for EarlyRiders, a toy horse company.
  • Perform analysis which connects expenditure to outcomes using econometric methods, R, and ESRI ArcGIS tools.
  • Developed R and Python programming skills quickly and effectively to apply to text analytic studies.
  • Used R programming to perform regression analysis on data and derive useful insights from it.
  • Edited raw data and created R data sets for statistical analysis for project/business decisions.
  • Conducted company-wide training in R programming which improved employee efficiency by 25%.
  • Conducted statistical analysis on surveys for clients, primarily using R and Excel
  • Used R and SAS to recreate to develop alternative, competing models.
  • Served as main knowledge resource and educator of the R statistical software.
  • Cleaned and clustered raw data by R and Excel.

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11. HR

high Demand

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how HR is used in Analyst jobs:
  • Identified Issues based on Claims inquiry and responded accordingly within a 24 hr.
  • Supported go live effort in central Command Center, staffing 12 hr.
  • Converted HR from administrative role to strategic business partner collaborated with senior management to drive key business and implemented performance initiatives.
  • Designed and implemented automated HR, data processing, and administrative solutions across headquarters and regional offices resulting in process improvement.
  • Assist HR manager with implementing applicable human resource federal and state requirements while conducting investigations and maintenance of records.
  • Provided effective management of HR service to agency-wide organizations and served as primary backup to HR manager.

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12. DOD

high Demand

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how DOD is used in Analyst jobs:
  • Execute a streamlined rapid evaluation protocol to determine the outcome and impact of DoD clinical and non-clinical program through evidence-based evaluation.
  • Maintain knowledge of current official Navy military personnel requirements and Department of Defense (DoD) reporting regulations affecting Sailors.
  • Subject Matter Expert providing direction for transitioning, implementation and execution from DoD to NIST regulatory compliance.
  • Determine security requirements and appropriate security assessments to ensure DoD IA compliance of new and existing Information Systems.
  • Developed and coordinated MDA Classification Management policy recommendations in consonance with Executive Branch and DoD policy.
  • Lead and directly participated in activities traditionally associated with the DoD Information Assurance Vulnerability Management (IAVM) program.

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13. Data Collection

high Demand

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how Data Collection is used in Analyst jobs:
  • Participated in development of written analysis, executive summary and talking points; developed recommendations for improved data collection and analysis.
  • Recommended solutions and improvements to promote data collection for meeting the operational objectives of the Division of Workers' Compensation.
  • Coordinate with various measurement offices concerning electronic measurement data transfer, area balancing, and data collection activities system wide.
  • Supported in cross-functional operational support to Procurement, providing backup support when needed and assisting with administrative and data collections.
  • Managed the ongoing enrollment process, including data collection, eligibility monitoring, and analysis and verification of data.
  • Support Investigation activities associated with complex incidents requiring more in depth data collection for command or law enforcement issues.
  • Supported key data collection systems and used software applications to develop system specs used in data analysis reports.
  • Gather, compile and analyze information relevant to applications to ensure thorough and accurate data collection for applicants.
  • Write, edit, and execute scripts to perform forensic data collections for litigation purposes and internal/external investigations.
  • Draft, edited and executed forensic data collection scripts to retrieve highly confidential information in preparation for litigation.
  • Assisted client site leadership with data collection and analysis to develop and maintain a comprehensive integrated master schedule.
  • Conduct and participates in compensation surveys that may include creation of market specific surveys data collection and analysis.
  • Reduced time to obtain data more effectively managing data collection projects; communicated requirements and purpose to representatives.
  • Functioned as subject matter expert on Task Analysis Data Collection and provided technical support for several organizations.
  • Experience in Information Technology has proven beneficial in data collection, project development and performance measurement.
  • Resolved eclectic issues and offered result-oriented solutions while utilizing computer systems for data collection and troubleshooting.
  • Assisted with the integration of financial reporting along with streamlining of process/method improvement for data collection.
  • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.
  • Improved manufacturing performance through data collection, timely communication and prompt resolution of identified problems.
  • Identified creative approaches to quickly and efficiently discover actionable intelligence within big data collections.

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14. Internet

high Demand

Internet is a worldwide virtual networking medium that connects computers all across the world. "Net" is short for the internet and has millions of smaller networks that carry a huge array of information.

Here's how Internet is used in Analyst jobs:
  • Establish Internet access of participant's information and also processed, maintain the deferrals and employer-matching contribution allocated each participants account.
  • Provide a narrative summarizing customer's account activity, including spreadsheets, internet research, and other supporting documentation.
  • Created and maintained an internet database of engineering education materials, coordinating the efforts of all participating colleges.
  • Identified and managed risks of Internet regulatory threats and liaised with appropriate business partners for incident resolution.
  • Prepared industry analyses for corporate internet strategy development and new business models for presentation to senior management.
  • Updated Oracle database with Latin American drilling results and geophysical survey data for monthly internet reporting.
  • Performed corporate affiliate research using a variety of reference materials including the Internet and printed publications.
  • Researched feasibility of providing municipal wireless internet to blanket city for City Council of Pittsburgh.
  • Analyzed potential conflicts through corporate research utilizing numerous databases, the internet and other resources.
  • Developed profitability analysis across multiple lines of business for a rapidly growing internet company.
  • Conducted searches on gathered data for anomalous activity by utilizing the Internet and databases.
  • Investigate and resolve Internet commissioning issues and manually input Audio Services transactions for commissioning.
  • Handled and adapted to challenging situations by troubleshooting complex internet issues escalated by advertisers.
  • Performed cross browser compatibility between Internet Explorer and Firefox and different operating systems.
  • Conceived and designed data warehouse structure for internet path analysis and click-to-talk applications.
  • Performed intranet and internet searches of corporate affiliations and possible conflict of interest.
  • Conduct research over available Internet and Databases consistent with the resolution of investigations.
  • Checked internet verifying providers, understanding and applying members benefits for services rendered.
  • Diagnose and resolve satellite and wireless data modem internet connectivity and bandwidth issues.
  • Research via the internet and government regulations to make accurate adjudicative decisions.

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15. Real Estate

average Demand

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how Real Estate is used in Analyst jobs:
  • Analyzed accounting statements, market trends and investor demand to assist clients in business decisions regarding real estate acquisition and management.
  • Assisted senior originators and client senior management in execution of commercial real estate acquisitions and refinances, primarily in multifamily assets.
  • Increased commercial real estate knowledge base and built valuable working relationships with commercial developers and brokers through market participant interviews.
  • Assess real estate loan servicing portfolio; conduct due diligence on potential litigation liability and its implications on security valuation.
  • Created and analyzed real estate investment development proposals, identified risks, outlined critical issues and performed sensitivity analysis.
  • Completed various financial modeling and analysis projects relating to real estate, alternative energy, agriculture and franchise financing.
  • Assist project developers in preparation for presentations to the Delaware Real Estate Commission and other Delaware related departments.
  • Reviewed various real estate offers and prepared asset offer valuations to provide findings and recommendations to executive team.
  • Conducted analysis of real estate values and ongoing operational values for complex portfolio merger and acquisition assignments.
  • Determined effective procedures to improve the efficiency and effectiveness of the real estate program and operation functions.
  • Researched and analyzed the commercial and industrial real estate market in Australia to identify undervalued investment opportunities.
  • Communicated with third party appraisal vendor or real estate agent issues/concerns regarding property value and quality issues.
  • Support originators by preparing underwriting models for the credit analysis of commercial real estate assets.
  • Analyzed underlying real estate by conducting a comparable sales analysis and researching outstanding liens.
  • Bolstered revenue/efficiency by creating customer priority ranking using proprietary data/GE Real Estate deal parameters.
  • Participated in private equity placements and full restructuring of Mexican real estate developer.
  • Monitored real estate property performance by conducting analysis and developed recommendations for improvement.
  • Analyzed and presented information regarding ordinances/legislation which affects the Real Estate industry.
  • Conducted national site inspections of real estate assets under application for financing.
  • Develop pricing models, and produce funding prospectuses for multifamily real estate projects

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16. Due Diligence

average Demand

Due diligence refers to the process of auditing, investigating, or reviewing done to confirm the authenticity of relevant facts. In addition to this, it also refers to the evaluation of a party's financial records to determine whether one should enter into a transaction with the said party or not.

Here's how Due Diligence is used in Analyst jobs:
  • Conducted detailed due diligence including cash flow analysis, modeling, lease reviews, financial statement analysis and historical trend analysis.
  • Performed enhanced due diligence on customers KYC and source of wealth information including the identification and investigation of politically exposed persons.
  • Assisted in the due diligence effort by communicating with prospective targets, analyzing business capabilities, and documenting all relevant information.
  • Conducted Enhanced Due Diligence investigations of consumer metadata, account auditing and high-risk jurisdiction investigations via an automated alert based application.
  • Performed due diligence on potential borrowers such as industry and business risk analysis, evaluation of management and payment history.
  • Performed due diligence on residential mortgage collateral by reviewing loan documents and building Microsoft Access databases based on collected data.
  • Conducted investigative due diligence utilizing internal and external resources to identify high risk transactions and suspicious activity.
  • Reported directly to the Managing Partner assisting with industry and company research supporting due diligence activities.
  • Promoted from an alert analyst to a case investigator and performed enhanced investigations and due diligence.
  • Conducted economic modeling/analysis to support investment strategies, valuation/investment analysis, and acquisition due diligence.
  • Perform due diligence on suspicious activity referrals, including collecting and examining of appropriate documents.
  • Established trade stipulations, coordinated due diligence collateral reviews, and negotiated credit fall-out.
  • Administered due diligence process including financial analysis, modeling and valuation for transaction structuring.
  • Participated in due diligence efforts in reviewing and analyzing SCADA systems and communication infrastructure.
  • Performed due diligence and led processes including operational and market analyses and investor communications.
  • Supervised in Due Diligence process utilizing a computer based platform and visual investigation.
  • Conducted due diligence on an early-stage company in the oncology space developing novel therapeutics
  • Performed financial analysis and modeling due diligence on potential Enron North America investments.
  • Conduct enhanced due diligence investigations in support of Anti-Money Laundering policies and procedures.
  • Performed financial statement analysis with focus on due diligence and strategy development.

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What type of skills will young graduates need when they enter the workforce in the coming years?

Lise Abrams Ph.D.

Professor of Linguistics and Cognitive Science; Coordinator of Cognitive Science, Pomona College

Given the ever-increasing diversity of the workforce, graduates will need to work effectively with heterogeneous groups of people and be able to conceptualize problems from multiple perspectives. Solving today's and future problems requires critical thinking and analysis skills, and graduates will also need to do their part in promoting the accurate dissemination of knowledge. Majors like experimental psychology and cognitive science give their graduates the tools to better understand human behavior through a scientific lens.Show more

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What skills help Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want. Get Started

Online Courses For Analysts

One of the best ways to acquire the skills needed to be an analyst is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since analysts benefit from having skills like procedures, customer service, and troubleshoot, we found courses that will help you improve these skills.

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Practical SQL Bootcamp for Data Analysts and Data Scientists
udemy
4.4
(668)

Master One of the Most In-Demand Skills for Data Analysts in 2020!...

IBM Data Analyst
coursera

Gain the job-ready skills for an entry-level data analyst role through this eight-course Professional Certificate from IBM and position yourself competitively in the thriving job market for data analysts, which will see a 20% growth until 2028 (U.S. Bureau of Labor Statistics). Power your data analyst career by learning the core principles of data analysis and gaining hands-on skills practice. You'll work with a variety of data sources, project scenarios, and data analysis tools, including Excel...

Data Science with Databricks for Data Analysts
coursera

This specialization is intended for data analysts looking to expand their toolbox for working with data. Traditionally, data analysts have used tools like relational databases, CSV files, and SQL programming, among others, to perform their daily workflows. In this specialization, you will leverage existing skills to learn new ones that will allow you to utilize advanced technologies not traditionally linked to this role - technologies like Databricks and Apache Spark. By the end of this speciali...

The Data Analyst Course: Complete Data Analyst Bootcamp 2021
udemy
4.5
(1,626)

Complete Data Analyst Training: Python, NumPy, Pandas, Data Collection, Preprocessing, Data Types, Data Visualization...

Audit - Financial Statement
udemy
4.4
(956)

Learn the audit process from planning to audit report form a Certified Public Accountant (CPA)...

Help Desk Analyst
udemy
4
(307)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

IBM Data Analyst Capstone Project
coursera

In this course you will apply various Data Analytics skills and techniques that you have learned as part of the previous courses in the IBM Data Analyst Professional Certificate. You will assume the role of an Associate Data Analyst who has recently joined the organization and be presented with a business challenge that requires data analysis to be performed on real-world datasets. You will undertake the tasks of collecting data from multiple sources, performing exploratory data analysis, data w...

Plan the Project as a Business Analyst
udemy
4.5
(1,391)

Increase your value as a Business Analyst by learning how to plan projects successfully without a Project Manager...

Business Analyst: Software Testing Processes & Techniques
udemy
4.5
(5,510)

Reduce project bugs with repeatable testing processes. Learn to create test cases, scenarios, track defects, & more!...

Business Analyst: Project Management Techniques and Tools
udemy
4.5
(2,834)

Learn project management techniques to increase your project success rate as a Business Analyst!...

PL/SQL by Example - Beginner to Advanced PL/SQL
udemy
4.4
(4,455)

Using PL/SQL learn how to combine the efficiency of SQL & Procedural Language(PL) to build a powerful PL/SQL Application...

Financial Modeling for Business Analysts and Consultants
udemy
4.4
(925)

Learn Financial Modeling in Excel that will allow you to participate in due diligence, strategy or turn around projects...

Advanced SQL: MySQL Data Analysis & Business Intelligence
udemy
4.7
(1,968)

Master advanced SQL database coding w/ MySQL Workbench. My SQL course takes your SQL analysis skills to new heights!...

Data Analysis Bootcamp 21 Real World Case Studies
udemy
4.2
(490)

Gain Business Intelligence Skills using Statistics, Data Wrangling, Data Science, Visualizations & Google Data Studio...

SQL - Master Class For Data Analysis
udemy
4.7
(958)

Writing SQL Server queries for Data Analysis...

The Business Intelligence Analyst Course 2021
udemy
4.5
(31,624)

The skills you need to become a BI Analyst - Statistics, Database theory, SQL, Tableau Everything is included...

The Complete Financial Analyst Training & Investing Course
udemy
4.5
(26,501)

Succeed as a Financial Analyst & Investor by Award Winning MBA Prof who worked @Goldman, in Hedge Funds & Venture Capital...

Business Analysis: Working with Use Cases
udemy
4.5
(2,374)

An introductory course on use case modeling for Business Analysts or those looking to transition into a BA role...

The Complete Financial Analyst Course 2021
udemy
4.6
(57,731)

Excel, Accounting, Financial Statement Analysis, Business Analysis, Financial Math, PowerPoint: Everything is Included!...

IT Troubleshooting Skill Training
udemy
4.4
(1,415)

IT Troubleshooting 101 for Analysts and Managers...

20 Most Common Skill For An Analyst

Procedures19%
Customer Service11.1%
Troubleshoot4.9%
Data Analysis4.6%
Financial Statements4.6%
Management System4%
Project Management3.8%
Business Process3.1%

Typical Skill-Sets Required For An Analyst

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Procedures
Procedures
19%
19%
2
2
Customer Service
Customer Service
11.1%
11.1%
3
3
Troubleshoot
Troubleshoot
4.9%
4.9%
4
4
Data Analysis
Data Analysis
4.6%
4.6%
5
5
Financial Statements
Financial Statements
4.6%
4.6%
6
6
Management System
Management System
4%
4%
7
7
Project Management
Project Management
3.8%
3.8%
8
8
Business Process
Business Process
3.1%
3.1%
9
9
Data Entry
Data Entry
3.1%
3.1%
10
10
R
R
2.3%
2.3%
11
11
HR
HR
2.2%
2.2%
12
12
DOD
DOD
2.2%
2.2%
13
13
Data Collection
Data Collection
2%
2%
14
14
Internet
Internet
1.7%
1.7%
15
15
Real Estate
Real Estate
1.5%
1.5%
16
16
Due Diligence
Due Diligence
1.5%
1.5%
17
17
External Customers
External Customers
1.5%
1.5%
18
18
AML
AML
1.4%
1.4%
19
19
Test Scripts
Test Scripts
1.4%
1.4%
20
20
SAS
SAS
1.4%
1.4%
21
21
Sharepoint
Sharepoint
1.2%
1.2%
22
22
Pivot Tables
Pivot Tables
1.2%
1.2%
23
23
Market Research
Market Research
1.1%
1.1%
24
24
QA
QA
1.1%
1.1%
25
25
BSA
BSA
1.1%
1.1%
26
26
Suspicious Activity
Suspicious Activity
1.1%
1.1%
27
27
Business Units
Business Units
1.1%
1.1%
28
28
Data Integrity
Data Integrity
1%
1%
29
29
SQL
SQL
1%
1%
30
30
Ensure Accuracy
Ensure Accuracy
0.9%
0.9%
31
31
Medical Records
Medical Records
0.8%
0.8%
32
32
Unix
Unix
0.8%
0.8%
33
33
VBA
VBA
0.8%
0.8%
34
34
Financial Models
Financial Models
0.8%
0.8%
35
35
Medicaid
Medicaid
0.7%
0.7%
36
36
ERP
ERP
0.7%
0.7%
37
37
Active Directory
Active Directory
0.7%
0.7%
38
38
SME
SME
0.6%
0.6%
39
39
Visio
Visio
0.6%
0.6%
40
40
CPT
CPT
0.6%
0.6%
41
41
CMS
CMS
0.6%
0.6%
42
42
Html
Html
0.6%
0.6%
43
43
Technical Support
Technical Support
0.6%
0.6%
44
44
Ofac
Ofac
0.6%
0.6%
45
45
Anti-Money Laundering
Anti-Money Laundering
0.5%
0.5%
46
46
KYC
KYC
0.5%
0.5%
47
47
Data Warehouse
Data Warehouse
0.5%
0.5%
48
48
ETL
ETL
0.4%
0.4%
49
49
Pl/Sql
Pl/Sql
0.4%
0.4%

116,855 Analyst Jobs

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