We calculated that 13% of Analysts are proficient in Customer Service, Troubleshoot, and Data Analysis. They’re also known for soft skills such as Time-management skills, Interpersonal skills, and Problem-solving skills.
We break down the percentage of Analysts that have these skills listed on their resume here:
- Customer Service, 13%
Collaborated with Vendor Center Managers to create strategic plans to enhance Customer satisfaction in two national Customer Service programs.
- Troubleshoot, 6%
Interacted with various levels of associates to troubleshoot provided tools to ensure accurate information.
- Data Analysis, 6%
Create and implement data analysis and reporting for management that is used for maintaining controls, creating objectives and enhancing productivity.
- Management System, 5%
Key project implementation team member assisting in system the testing and development of defined benefit pension calculation and administration management system.
- Project Management, 5%
Assisted project management with developing comprehensive work plans on high-risk client endeavors in order to develop cost effective project management strategies.
- Strong Analytical, 4%
Demonstrated strong analytical and business problem solving skills; able to understand complex business system functionality and develop strategies.
"customer service," "troubleshoot," and "data analysis" aren't the only skills we found analysts list on their resumes. In fact, there's a whole list of analyst responsibilities that we found, including: The most important skills for an analyst to have in this position are time-management skills. In this excerpt that we gathered from a analyst resume, you'll understand why: "management analysts often work under tight deadlines and must use their time efficiently to complete projects on time." According to resumes we found, time-management skills can be used by a analyst in order to "assisted the payment processing with data entry during month end to achieve deadline. " While it may not be the most important skill, we found that many analyst duties rely on interpersonal skills. This example from a analyst explains why: "management analysts must work with managers and other employees of the organizations where they provide consulting services." This resume example is just one of many ways analysts are able to utilize interpersonal skills: "result oriented joint application development (jad) facilitator and meetings coordinator with excellent interpersonal skills. " Analysts are also known for problem-solving skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a analyst resume: "management analysts must be able to think creatively to solve clients’ problems" We also found this resume example that details how this skill is put to the test: "created a vba based solution that queried an access database and placed data within an excel workbook. " A thorough review of lots of resumes revealed to us that "analytical skills" is important to completing analyst responsibilities. This resume example shows just one way analysts use this skill: "management analysts must be able to interpret a wide range of information and use their findings to make proposals." Here's an example of how this skill is used from a resume that represents typical analyst tasks: "optimized business reporting procedures using excel vba and access to consolidate cross-company data into weekly reports available to senior management. " Yet another important skill that an analyst must demonstrate is "communication skills." Management analysts must be able to communicate clearly and precisely in both writing and speaking This is clearly demonstrated in this example from an analyst who stated: "initiated yammer utilization within hr department and external groups with similar goals to encourage a more collaborative and transparent communication. "
See the full list of analyst skills.
Before becoming an analyst, 67.3% earned their bachelor's degree. When it comes down to graduating with a master's degree, 12.6% analysts went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most analysts have a college degree. But about one out of every eight analysts didn't attend college at all.
The analysts who went onto college to earn a more in-depth education generally studied business and finance, while a small population of analysts studied accounting and economics.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an analyst. We've found that most analyst resumes include experience from Deloitte, CTG, and Anthem. Of recent, Deloitte had 899 positions open for analysts. Meanwhile, there are 422 job openings at CTG and 339 at Anthem.
But if you're interested in companies where you might earn a high salary, analysts tend to earn the biggest salaries at The Citadel, Warburg Pincus, and Credit Karma. Take The Citadel for example. The median analyst salary is $132,524. At Warburg Pincus, analysts earn an average of $120,569, while the average at Credit Karma is $116,258. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on analyst salaries across the United States.
We also looked into companies who hire analysts from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Accenture, Goldman Sachs, and JPMorgan Chase & Co.